Clubcorp Club Operations, Inc.
Seattle, Washington
ClubLife Concierge Sums up your new Role: The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells * Communications Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc. * Programming Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences * Member Engagement Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events, etc. * New Member Onboarding Key focus on name recognition and connection with Warm Welcomes and Fond Farewells Day to Day: * Direct Members and Guest to their destinations within the Club, provide business and concierge services to our Members, and be proactive in creating Magic Moments * Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone * Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards * Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc. * Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish * Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current * Seat guests All the other stuff we do: * Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal * Conduct ourselves professionally and respectfully * Work safely * Attend daily line-up and participate as requested * Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards * We are open, flexible, and adaptable to take care of our Members and Guest changing needs * Understand service recovery procedures for Member/Guests * Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible * We are ready to assume different responsibilities as needed and requested as an essential part of our jobs About you: * Minimum of one-year experience in hospitality business or a similar role * Service oriented mindset and be capable of making every guest feel valued * A people person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience * Strong communication skills verbal, written, phone, text, and social media communications * Work well under pressure, coordinating multiple tasks at any given time * Strong organizational skills and attention to detail * Positive phone demeanor * Exceptional listing skills * Competent working with Microsoft Office Suite, including Word, Outlook, and Excel * Adaptable to new technology * Positive attitude and be willing to work as part of a team * A multi-tasker, prioritizing time effectively
Jun 17, 2021
Full time
ClubLife Concierge Sums up your new Role: The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells * Communications Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc. * Programming Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences * Member Engagement Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events, etc. * New Member Onboarding Key focus on name recognition and connection with Warm Welcomes and Fond Farewells Day to Day: * Direct Members and Guest to their destinations within the Club, provide business and concierge services to our Members, and be proactive in creating Magic Moments * Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone * Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards * Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc. * Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish * Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current * Seat guests All the other stuff we do: * Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal * Conduct ourselves professionally and respectfully * Work safely * Attend daily line-up and participate as requested * Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards * We are open, flexible, and adaptable to take care of our Members and Guest changing needs * Understand service recovery procedures for Member/Guests * Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible * We are ready to assume different responsibilities as needed and requested as an essential part of our jobs About you: * Minimum of one-year experience in hospitality business or a similar role * Service oriented mindset and be capable of making every guest feel valued * A people person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience * Strong communication skills verbal, written, phone, text, and social media communications * Work well under pressure, coordinating multiple tasks at any given time * Strong organizational skills and attention to detail * Positive phone demeanor * Exceptional listing skills * Competent working with Microsoft Office Suite, including Word, Outlook, and Excel * Adaptable to new technology * Positive attitude and be willing to work as part of a team * A multi-tasker, prioritizing time effectively
Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office colleague. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. * A true desire to satisfy the needs of others in a fast paced environment. * Refined verbal and written communication skills * Ability to stand for long periods of time. * Ability to work evenings, weekends, and holidays. Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Host position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
Jun 16, 2021
Full time
Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office colleague. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. * A true desire to satisfy the needs of others in a fast paced environment. * Refined verbal and written communication skills * Ability to stand for long periods of time. * Ability to work evenings, weekends, and holidays. Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Host position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
Aster Construction Services is seeking an experienced Project Superintendent who shares in our commitment to deliver successful projects on time and to meet established budget, schedule, safety and performance requirements. Our Superintendents play a vital role in strategy, subcontractor relations and client satisfaction, and they collaborate with the entire project team to complete projects on time and close them out quickly. Candidates must possess the leadership skills, technical skills and computer skills required to deliver Aster's excellent standards for construction and client service. The ideal candidate for this position possesses the experience required to expertly manage restaurant construction.Responsibilities:Lead the field staff and deploy the project strategy.Create, update and maintain an accurate project schedule which includes all aspects of scheduling (phasing, logistics, etc.) and that encompasses all phases and key milestones from pre-construction to turnover.Research and address owner and building rules and regulations, permit procedures and any other requirements, and ensure Aster's compliance.Supervise all field operations ensuring that the work is being done in accordance with the project strategy and construction documents, and that Subcontractor performance and quality of work meetAster's standards for customer satisfaction.Perform daily site walk-throughs to monitor construction progress, quality control and site safety.Adhere to and promote Aster's safety policies and procedures in order to maintain a clean, safe jobsite.Maintain positive relationships with subcontractors and vendors; treat them fairly and professionally in all interactions and set an example for others to do the same.Develop a complete punch list and ensure its timely, thorough execution; obtain sign-off from client. Inspire, coach and mentor assigned field staff members.Requirements:Minimum of 5+ years project supervision experience in restaurant environments, including renovation, ground up construction, fine dining and fast casual restaurantsHistory of meeting challenging deadlinesExtensive knowledge of scheduling, cost control and safety proceduresAbility to manage and train assigned staffExperience with Microsoft Outlook, Project, Word, ExcelExperience:Superintendent with Restaurant construction experience: 5 years (Required)
Jun 18, 2021
Full time
Aster Construction Services is seeking an experienced Project Superintendent who shares in our commitment to deliver successful projects on time and to meet established budget, schedule, safety and performance requirements. Our Superintendents play a vital role in strategy, subcontractor relations and client satisfaction, and they collaborate with the entire project team to complete projects on time and close them out quickly. Candidates must possess the leadership skills, technical skills and computer skills required to deliver Aster's excellent standards for construction and client service. The ideal candidate for this position possesses the experience required to expertly manage restaurant construction.Responsibilities:Lead the field staff and deploy the project strategy.Create, update and maintain an accurate project schedule which includes all aspects of scheduling (phasing, logistics, etc.) and that encompasses all phases and key milestones from pre-construction to turnover.Research and address owner and building rules and regulations, permit procedures and any other requirements, and ensure Aster's compliance.Supervise all field operations ensuring that the work is being done in accordance with the project strategy and construction documents, and that Subcontractor performance and quality of work meetAster's standards for customer satisfaction.Perform daily site walk-throughs to monitor construction progress, quality control and site safety.Adhere to and promote Aster's safety policies and procedures in order to maintain a clean, safe jobsite.Maintain positive relationships with subcontractors and vendors; treat them fairly and professionally in all interactions and set an example for others to do the same.Develop a complete punch list and ensure its timely, thorough execution; obtain sign-off from client. Inspire, coach and mentor assigned field staff members.Requirements:Minimum of 5+ years project supervision experience in restaurant environments, including renovation, ground up construction, fine dining and fast casual restaurantsHistory of meeting challenging deadlinesExtensive knowledge of scheduling, cost control and safety proceduresAbility to manage and train assigned staffExperience with Microsoft Outlook, Project, Word, ExcelExperience:Superintendent with Restaurant construction experience: 5 years (Required)
Company Overview Route Delivery Drivers Needed!!! (Must have box truck delievery experience) $20.50 Per HR Minimum Pay!!! Shift: Monday - Friday, Flex, Early Morning Location: th Place S, Kent, WA 98032 HD Supply Offers: Home nightly / Weekends off Competitive Pay Benefits Eligibility after 90 days (Medical, Life, Dental, Vision, 401k) 14 Days of Paid Time Off (Vacation, Personal, Floating Holidays, Wellness Day) Sick Leave Opportunities for Annual and/or Referral Bonuses Opportunities for Career Advancement and Personal Growth Preferred Qualifications Experience working in fast-paced environments Time management and organization skills Excellent customer service skills At least 1 year experiencedriving a 16-24ft box truck. Company Overview: HD Supply (NASDAQ:HDS) () is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion - all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you're ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you! Job Description & Qualifications Job Summary Make deliveries to customer job sites while adhering to all safety procedures. Load inventory on truck and unload at customer site. Major Tasks, Responsibilities and Key Accountabilities Performs routine inspections of vehicles and supplies to ensure road safety. Plans route to and from customers' businesses and adjusts for traffic and/or construction. Ensures that manifests are complete and accurate. Delivers merchandise to customers and contacts customers if they are not present. Loads truck with daily merchandise to be delivered and unloads merchandise for customers. Pulls orders to match manifests. Prepares and maintains records in accordance with company policies and procedures. Provides assistance to resolve customer issues. Nature and Scope Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. None. Work Environment Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward. Typically requires overnight travel less than 5% of the time. Education and Experience HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications Proper licensing relative to equipment. Forklift certification. \#SeattlePeak PRID PRID192 Job Locations US-WA-Kent - US-WA-Seattle - US-WA-Renton - US-WA-Federal Way - US-WA-Auburn Job ID 29 Business Unit Facilities Maintenance Functional Area Transportation Remote Position? No Position Type Full-Time Posting Location : Postal Code 98032 HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
Jun 17, 2021
Company Overview Route Delivery Drivers Needed!!! (Must have box truck delievery experience) $20.50 Per HR Minimum Pay!!! Shift: Monday - Friday, Flex, Early Morning Location: th Place S, Kent, WA 98032 HD Supply Offers: Home nightly / Weekends off Competitive Pay Benefits Eligibility after 90 days (Medical, Life, Dental, Vision, 401k) 14 Days of Paid Time Off (Vacation, Personal, Floating Holidays, Wellness Day) Sick Leave Opportunities for Annual and/or Referral Bonuses Opportunities for Career Advancement and Personal Growth Preferred Qualifications Experience working in fast-paced environments Time management and organization skills Excellent customer service skills At least 1 year experiencedriving a 16-24ft box truck. Company Overview: HD Supply (NASDAQ:HDS) () is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion - all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you're ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you! Job Description & Qualifications Job Summary Make deliveries to customer job sites while adhering to all safety procedures. Load inventory on truck and unload at customer site. Major Tasks, Responsibilities and Key Accountabilities Performs routine inspections of vehicles and supplies to ensure road safety. Plans route to and from customers' businesses and adjusts for traffic and/or construction. Ensures that manifests are complete and accurate. Delivers merchandise to customers and contacts customers if they are not present. Loads truck with daily merchandise to be delivered and unloads merchandise for customers. Pulls orders to match manifests. Prepares and maintains records in accordance with company policies and procedures. Provides assistance to resolve customer issues. Nature and Scope Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor. Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. None. Work Environment Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward. Typically requires overnight travel less than 5% of the time. Education and Experience HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications Proper licensing relative to equipment. Forklift certification. \#SeattlePeak PRID PRID192 Job Locations US-WA-Kent - US-WA-Seattle - US-WA-Renton - US-WA-Federal Way - US-WA-Auburn Job ID 29 Business Unit Facilities Maintenance Functional Area Transportation Remote Position? No Position Type Full-Time Posting Location : Postal Code 98032 HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). * Making drinks to spec recipe. * Demonstrating responsible alcohol service. * Serving food. * Handling cash & other forms of payment. * Making proficient sales transactions - using a point-of-sale system. * Properly checking I.D.s - for guests who appear to be under 30 years old. * Maintaining proper cash drawer balances. * Directing guests to areas/restrooms. * Demonstrating impeccable product knowledge. * Suggestive selling - using proven techniques. * Maintaining a clean and organized bar area. * Maintaining proper product pars - through bar pulls & inventories. * Stocking liquor, beer, wine and glassware throughout the shift. * Properly labeling, dating, covering and refrigerating prepped items for the bar. * Maintaining a proper 3-compartment sink - properly sanitizing equipment, utensils, and glassware. * Performing opening, closing & side duties - setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc. * Answering questions - accurately and politley. * Creating memorable experiences. * Entertaining guests to create "Raving fans". This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, CERTIFICATION * High School diploma or GED equivalent. * 2 plus years of high volume bartending experience is required. * In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this). SKILLS * Remaining calm in a hectic, fast-paced atmosphere. * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. * Ability to sit for extended periods of time. * Ability to make repeating movements of the arms, hands, and wrists. * Ability to express or exchange ideas verbally and perceive sound by ear. * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. * Ability to turn or twist body parts in a circular motion. * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. * Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS * Must be at least 19 years old to be employed. * In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) - check with the person interviewing you to ensure you meet these requirements. * Follows all food safety & sanitation procedures. * Practicing all general safety standards. * Performing duties which require bending & reaching. * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines. * Practicing all safety & sanitation standards. * Recycling products, where possible. * Maintaining HRC's 5 core Values and Mission Statement. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Options
Jun 17, 2021
Full time
Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). * Making drinks to spec recipe. * Demonstrating responsible alcohol service. * Serving food. * Handling cash & other forms of payment. * Making proficient sales transactions - using a point-of-sale system. * Properly checking I.D.s - for guests who appear to be under 30 years old. * Maintaining proper cash drawer balances. * Directing guests to areas/restrooms. * Demonstrating impeccable product knowledge. * Suggestive selling - using proven techniques. * Maintaining a clean and organized bar area. * Maintaining proper product pars - through bar pulls & inventories. * Stocking liquor, beer, wine and glassware throughout the shift. * Properly labeling, dating, covering and refrigerating prepped items for the bar. * Maintaining a proper 3-compartment sink - properly sanitizing equipment, utensils, and glassware. * Performing opening, closing & side duties - setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc. * Answering questions - accurately and politley. * Creating memorable experiences. * Entertaining guests to create "Raving fans". This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, CERTIFICATION * High School diploma or GED equivalent. * 2 plus years of high volume bartending experience is required. * In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this). SKILLS * Remaining calm in a hectic, fast-paced atmosphere. * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. * Ability to sit for extended periods of time. * Ability to make repeating movements of the arms, hands, and wrists. * Ability to express or exchange ideas verbally and perceive sound by ear. * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. * Ability to turn or twist body parts in a circular motion. * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. * Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS * Must be at least 19 years old to be employed. * In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) - check with the person interviewing you to ensure you meet these requirements. * Follows all food safety & sanitation procedures. * Practicing all general safety standards. * Performing duties which require bending & reaching. * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines. * Practicing all safety & sanitation standards. * Recycling products, where possible. * Maintaining HRC's 5 core Values and Mission Statement. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Options
La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Seattle - Sea-Tac Airport location in Seattle, Washington. Job Summary The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. Physical Requirements * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. Fundamental Requirements * Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards. * Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * Review Front Office log and Trace File daily. * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs. * Maintain a clean work area. * Assist guests with safe deposit boxes. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide. Our Company is an Equal Employment Opportunity Employer. Job Location: La Quinta by Wyndham Seattle - Sea-Tac Airport, 2824 S 188th St, Seattle, Washington 98188 Employment Status: Part-time What we expect from you * Bring your best every day * Put our guests first * Strive to exceed expectations in all you do What you can expect from us * Best-in-class training and career development * Supportive and engaged team * Fast paced fun environment About Wyndham Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them. Nearest Major Market: Seattle Apply now " Find similar jobs: Front Desk and Guest Services
Jun 17, 2021
Full time
La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Seattle - Sea-Tac Airport location in Seattle, Washington. Job Summary The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. Physical Requirements * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. Fundamental Requirements * Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards. * Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * Review Front Office log and Trace File daily. * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs. * Maintain a clean work area. * Assist guests with safe deposit boxes. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide. Our Company is an Equal Employment Opportunity Employer. Job Location: La Quinta by Wyndham Seattle - Sea-Tac Airport, 2824 S 188th St, Seattle, Washington 98188 Employment Status: Part-time What we expect from you * Bring your best every day * Put our guests first * Strive to exceed expectations in all you do What you can expect from us * Best-in-class training and career development * Supportive and engaged team * Fast paced fun environment About Wyndham Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them. Nearest Major Market: Seattle Apply now " Find similar jobs: Front Desk and Guest Services
La Quinta by Wyndham is now seeking a Laundry Attendant to join our team at the La Quinta by Wyndham Tacoma - Seattle location in Tacoma, Washington. Job Summary The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths. Education & Experience High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical Requirements * Flexible and long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift General Requirements * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times Fundamental Requirements * Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. * Understand operation of washing machines and dryers. * Load and unload washes according to standards. * Wash and dry all dirty linens, towels, rags, etc. * Sort all hotel linen according to type, color, size, etc. * Pre-treat all stained linen before washing. * Clean dryer filter daily and maintain all equipment as trained. * Operate iron as per standard and ensure that it is shut off at the end of day. * Sweep and mop laundry floors, storing all linens off the floor. * Fold towels and linens. * Remove and sort dirty linens and towels from laundry carts. * Keep laundry carts clean and free of debris. * Maintain clean work area. * Sort clean laundry according to type and load carts. * Ensure overall guest satisfaction. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide. Our Company is an Equal Employment Opportunity Employer. Job Location: La Quinta by Wyndham Tacoma - Seattle, 1425 E 27th Street, Tacoma, Washington 98421 Employment Status: Part-time What we expect from you * Bring your best every day * Put our guests first * Strive to exceed expectations in all you do What you can expect from us * Best-in-class training and career development * Supportive and engaged team * Fast paced fun environment About Wyndham Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them. Nearest Major Market: Tacoma Apply now " Find similar jobs: Housekeeping
Jun 17, 2021
Full time
La Quinta by Wyndham is now seeking a Laundry Attendant to join our team at the La Quinta by Wyndham Tacoma - Seattle location in Tacoma, Washington. Job Summary The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths. Education & Experience High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical Requirements * Flexible and long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift General Requirements * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times Fundamental Requirements * Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. * Understand operation of washing machines and dryers. * Load and unload washes according to standards. * Wash and dry all dirty linens, towels, rags, etc. * Sort all hotel linen according to type, color, size, etc. * Pre-treat all stained linen before washing. * Clean dryer filter daily and maintain all equipment as trained. * Operate iron as per standard and ensure that it is shut off at the end of day. * Sweep and mop laundry floors, storing all linens off the floor. * Fold towels and linens. * Remove and sort dirty linens and towels from laundry carts. * Keep laundry carts clean and free of debris. * Maintain clean work area. * Sort clean laundry according to type and load carts. * Ensure overall guest satisfaction. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide. Our Company is an Equal Employment Opportunity Employer. Job Location: La Quinta by Wyndham Tacoma - Seattle, 1425 E 27th Street, Tacoma, Washington 98421 Employment Status: Part-time What we expect from you * Bring your best every day * Put our guests first * Strive to exceed expectations in all you do What you can expect from us * Best-in-class training and career development * Supportive and engaged team * Fast paced fun environment About Wyndham Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them. Nearest Major Market: Tacoma Apply now " Find similar jobs: Housekeeping
Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart). * Taking guests' orders . * Running food. * Handling cash & other forms of payment. * Making proficient sales transactions - using a point-of-sale system. * Properly checks I.D.s - for guests who appear to be under 30 years old. * Demonstrating responsible alcohol service. * Demonstrating impeccable product knowledge. * Suggestive selling - using proven techniques. * Answering questions - accurately and politely. * Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience. * Maintaining a clean & organized station - including pre-bussing & table maintenance. * Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc. * Demonstrating knowledge of all table/station numbers. * Directing guests to areas & restrooms. * Creating memorable experiences. * Entertaining guests to create "Raving Fans. " This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS * High School diploma or GED equivalents. * Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this). SKILLS * Remaining calm in a hectic, fast-paced atmosphere. * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. * Ability to sit for extended periods of time. * Ability to make repeating movements of the arms, hands, and wrists. * Ability to express or exchange ideas verbally and perceive sound by ear. * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. * Ability to turn or twist body parts in a circular motion. * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. * Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS * Must be at least 19 years old. In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) - check with the person interviewing you to ensure you meet these requirements. * Practicing all general safety standards. * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines. * Recycling products, where possible. * Maintaining HRC's 5 core Values and Mission Statement. * Your Cafe may cross-train the Server and the Busser positions. This "Server Assistant" will become a rotated position for the Servers and only used during busy volume Please see the Busser job description. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Options
Jun 17, 2021
Full time
Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart). * Taking guests' orders . * Running food. * Handling cash & other forms of payment. * Making proficient sales transactions - using a point-of-sale system. * Properly checks I.D.s - for guests who appear to be under 30 years old. * Demonstrating responsible alcohol service. * Demonstrating impeccable product knowledge. * Suggestive selling - using proven techniques. * Answering questions - accurately and politely. * Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience. * Maintaining a clean & organized station - including pre-bussing & table maintenance. * Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc. * Demonstrating knowledge of all table/station numbers. * Directing guests to areas & restrooms. * Creating memorable experiences. * Entertaining guests to create "Raving Fans. " This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS * High School diploma or GED equivalents. * Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this). SKILLS * Remaining calm in a hectic, fast-paced atmosphere. * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. * Ability to sit for extended periods of time. * Ability to make repeating movements of the arms, hands, and wrists. * Ability to express or exchange ideas verbally and perceive sound by ear. * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. * Ability to turn or twist body parts in a circular motion. * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. * Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS * Must be at least 19 years old. In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) - check with the person interviewing you to ensure you meet these requirements. * Practicing all general safety standards. * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines. * Recycling products, where possible. * Maintaining HRC's 5 core Values and Mission Statement. * Your Cafe may cross-train the Server and the Busser positions. This "Server Assistant" will become a rotated position for the Servers and only used during busy volume Please see the Busser job description. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Options
Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities Because of the business volume, bussers may be used at Hard Rock Cafe. They are directly responsible for the maintenance and upkeep of the restaurant, which allows other departments to focus on the guests. * Clearing dirty tables. * Resetting tables. * Sweeping the floor. * Emptying trash cans. * Stocking ice/products. * Maintaining a clean and organized back dock area. * Pre-bussing tables. * Having a sense of urgency. * Assisting and communicating with hosts, servers and other bussers. * In some Cafes: removing ketchups; refilling guests' drinks and setting up bar pre- mixes. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, CERTIFICATIONS * High School diploma or GED equivalent. SKILLS * Remaining calm in a hectic, fast-paced atmosphere. * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests and co-workers. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. * Ability to sit for extended periods of time. * Ability to make repeating movements of the arms, hands, and wrists. * Ability to express or exchange ideas verbally and perceive sound by ear. * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. * Ability to turn or twist body parts in a circular motion. * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. * Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS * Must be at least 19 years old. * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines. * Practicing all general safety & sanitation standards. * Recycling products, where possible. * Maintaining HRC's 5 core Values and Mission Statement. * This Cafe may cross-train the Servers and the Bussers. This "Server Assistant" will become a rotated position for the Servers and only used during busy volume Please see the Server job description for details. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Options
Jun 17, 2021
Full time
Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities Because of the business volume, bussers may be used at Hard Rock Cafe. They are directly responsible for the maintenance and upkeep of the restaurant, which allows other departments to focus on the guests. * Clearing dirty tables. * Resetting tables. * Sweeping the floor. * Emptying trash cans. * Stocking ice/products. * Maintaining a clean and organized back dock area. * Pre-bussing tables. * Having a sense of urgency. * Assisting and communicating with hosts, servers and other bussers. * In some Cafes: removing ketchups; refilling guests' drinks and setting up bar pre- mixes. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, CERTIFICATIONS * High School diploma or GED equivalent. SKILLS * Remaining calm in a hectic, fast-paced atmosphere. * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests and co-workers. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. * Ability to sit for extended periods of time. * Ability to make repeating movements of the arms, hands, and wrists. * Ability to express or exchange ideas verbally and perceive sound by ear. * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. * Ability to turn or twist body parts in a circular motion. * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. * Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS * Must be at least 19 years old. * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines. * Practicing all general safety & sanitation standards. * Recycling products, where possible. * Maintaining HRC's 5 core Values and Mission Statement. * This Cafe may cross-train the Servers and the Bussers. This "Server Assistant" will become a rotated position for the Servers and only used during busy volume Please see the Server job description for details. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Options
Job Summary Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. Responsibilities QUALIFICATIONS: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Alcohol Awareness Certification (must comply with State regulations) * Food Handlers certification (must comply with State regulations) * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful high pressure situations. * Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. * Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) * Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) * Tiene que poder expresar claramente información e ideas. * Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. * Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: * Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. * Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. * Be familiar with the organization of the restaurant and lounge and know the function of each job position. * Have a thorough knowledge of menus and specials in the restaurant. * Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. * Clear clean and reset tables as needed. * Be familiar with the operation of the P.O.S. system. * Carry out cashiering functions in closing checks and end of shift paperwork. * Perform opening and closing procedures and side work duties according to station rotation assignment. * Ensure that tables and side stands are kept stocked tidy and clean. * Perform other tasks/jobs as assigned by the supervisor or manager. * Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. * Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. * Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. * Estar completamente familiarizado con los menús y los especiales en el restaurante. * Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. * Recoger limpiar y volver a preparar mesas según necesario. * Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) * Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. * Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. * Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. * Llevar a cabo otra tarea según asignada por el supervisor o gerente. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: * Medical, Dental, and Vision Coverage * Short-Term and Long-Term Disability Income * Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan
Jun 17, 2021
Full time
Job Summary Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. Responsibilities QUALIFICATIONS: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Alcohol Awareness Certification (must comply with State regulations) * Food Handlers certification (must comply with State regulations) * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful high pressure situations. * Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. * Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) * Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) * Tiene que poder expresar claramente información e ideas. * Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. * Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: * Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. * Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. * Be familiar with the organization of the restaurant and lounge and know the function of each job position. * Have a thorough knowledge of menus and specials in the restaurant. * Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. * Clear clean and reset tables as needed. * Be familiar with the operation of the P.O.S. system. * Carry out cashiering functions in closing checks and end of shift paperwork. * Perform opening and closing procedures and side work duties according to station rotation assignment. * Ensure that tables and side stands are kept stocked tidy and clean. * Perform other tasks/jobs as assigned by the supervisor or manager. * Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. * Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. * Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. * Estar completamente familiarizado con los menús y los especiales en el restaurante. * Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. * Recoger limpiar y volver a preparar mesas según necesario. * Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) * Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. * Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. * Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. * Llevar a cabo otra tarea según asignada por el supervisor o gerente. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: * Medical, Dental, and Vision Coverage * Short-Term and Long-Term Disability Income * Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan
Job Summary Información disponible en español a continuación. The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica). Responsibilities QUALIFICATIONS: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful high pressure situations. * Must maintain composure and objectivity under pressure. * Se requiere un diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. * Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad) * Tiene que poder expresar claramente información e ideas. * Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. * Tiene que poder trabajar bien bajo presión. * Tiene que poder mantener la calma y la objetividad bajo presión. RESPONSIBILITIES: * Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. * Clean/Buff floors daily according to hotel standards. * Shampoo carpets in the public areas according to hotel standards. * Shampoo furniture as needed according to hotel standards. * Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift * Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner. * Practice safe work habits to ensure safety to guests fellow associates and self. * Handle items for "Lost and Found" according to Aimbridge Hospitality standards. * At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office. * Complete daily assignment check list and submit to supervisor at the end of the day. * Perform other tasks/jobs as assigned by the supervisor or manager. * Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. * Siempre usar la cortesía y etiqueta apropiada con el radio al comunicarse con otros empleados. * Usar la lista de control para completar los proyectos que siguen según asignados. * Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huéspedes y llevarlos a el área para servicio o la Oficina de Housekeeping según apropiado. * Practicar hábitos de trabajo seguros para asegurar la seguridad de los huéspedes los compañeros de trabajo y de sí mismo. * Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simpática eficiente y cortés. * Bregar con artículos "Perdidos y Hallados" de acuerdo con las normas del hotel. * Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping. * Llevar a cabo otra tarea según asignada por el supervisor o gerente. Property Details Four Points Seattle Airport South is ideally located three miles from Seattle-Tacoma International Airport, and offers free shuttle service to and from the airport. With a convenient location between Seattle and Tacoma, Four Points guests can experience the best of Seattle, Tacoma, Des Moines, and Vashon Island. Travelers can relax in one of our spacious guest rooms and enjoy views of the Olympic Mountains with floor-to-ceiling windows. They can work out in our state-of-the-art fitness center or relax by our rooftop pool. And in the morning, we invite guests to enjoy a hot breakfast and unwind after a long day with one of our Best Brews®. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: * Medical, Dental, and Vision Coverage * Short-Term and Long-Term Disability Income * Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan
Jun 17, 2021
Full time
Job Summary Información disponible en español a continuación. The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica). Responsibilities QUALIFICATIONS: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful high pressure situations. * Must maintain composure and objectivity under pressure. * Se requiere un diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. * Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad) * Tiene que poder expresar claramente información e ideas. * Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. * Tiene que poder trabajar bien bajo presión. * Tiene que poder mantener la calma y la objetividad bajo presión. RESPONSIBILITIES: * Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. * Clean/Buff floors daily according to hotel standards. * Shampoo carpets in the public areas according to hotel standards. * Shampoo furniture as needed according to hotel standards. * Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift * Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner. * Practice safe work habits to ensure safety to guests fellow associates and self. * Handle items for "Lost and Found" according to Aimbridge Hospitality standards. * At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office. * Complete daily assignment check list and submit to supervisor at the end of the day. * Perform other tasks/jobs as assigned by the supervisor or manager. * Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. * Siempre usar la cortesía y etiqueta apropiada con el radio al comunicarse con otros empleados. * Usar la lista de control para completar los proyectos que siguen según asignados. * Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huéspedes y llevarlos a el área para servicio o la Oficina de Housekeeping según apropiado. * Practicar hábitos de trabajo seguros para asegurar la seguridad de los huéspedes los compañeros de trabajo y de sí mismo. * Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simpática eficiente y cortés. * Bregar con artículos "Perdidos y Hallados" de acuerdo con las normas del hotel. * Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping. * Llevar a cabo otra tarea según asignada por el supervisor o gerente. Property Details Four Points Seattle Airport South is ideally located three miles from Seattle-Tacoma International Airport, and offers free shuttle service to and from the airport. With a convenient location between Seattle and Tacoma, Four Points guests can experience the best of Seattle, Tacoma, Des Moines, and Vashon Island. Travelers can relax in one of our spacious guest rooms and enjoy views of the Olympic Mountains with floor-to-ceiling windows. They can work out in our state-of-the-art fitness center or relax by our rooftop pool. And in the morning, we invite guests to enjoy a hot breakfast and unwind after a long day with one of our Best Brews®. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: * Medical, Dental, and Vision Coverage * Short-Term and Long-Term Disability Income * Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan
Overview The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). Responsibilities * Opening doors, where applicable * Welcoming and thanking guests * Answering questions - accurately and politely * Maintaining a clean and organized waiting area * Answering the phone * Directing guests to areas & restrooms * Providing security for co-workers, guests and celebrities * Assisting servers, bussers and managers * Performing opening, closing & side duties - cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc. * Assuring the complete satisfaction of each and every guest * Creating memorable experiences * Entertaining guests to create "Raving fans" This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS * High School diploma or GED SKILLS * Remaining calm in a hectic, fast-paced * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests and co-workers. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time * Ability to sit for extended periods of time * Ability to make repeating movements of the arms, hands, and wrists * Ability to express or exchange ideas verbally and perceive sound by ear * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds * Ability to turn or twist body parts in a circular motion * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment * Ability to travel via auto or airplane for long periods of time ADDITIONAL REQUIREMENTS * Must be at least 19 years old * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines * Practicing all general safety & sanitation standards * Recycling products, where possible * Maintaining HRC's 5 core Values and Mission Statement * This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Options
Jun 17, 2021
Full time
Overview The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). Responsibilities * Opening doors, where applicable * Welcoming and thanking guests * Answering questions - accurately and politely * Maintaining a clean and organized waiting area * Answering the phone * Directing guests to areas & restrooms * Providing security for co-workers, guests and celebrities * Assisting servers, bussers and managers * Performing opening, closing & side duties - cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc. * Assuring the complete satisfaction of each and every guest * Creating memorable experiences * Entertaining guests to create "Raving fans" This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS * High School diploma or GED SKILLS * Remaining calm in a hectic, fast-paced * Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency. * Displaying a positive and outwardly friendly attitude toward guests and co-workers. PHYSICAL DEMANDS * Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time * Ability to sit for extended periods of time * Ability to make repeating movements of the arms, hands, and wrists * Ability to express or exchange ideas verbally and perceive sound by ear * Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. * Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds * Ability to turn or twist body parts in a circular motion * Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment * Ability to travel via auto or airplane for long periods of time ADDITIONAL REQUIREMENTS * Must be at least 19 years old * Maintaining a well-groomed appearance ("having a plan"). * Following all uniform guidelines * Practicing all general safety & sanitation standards * Recycling products, where possible * Maintaining HRC's 5 core Values and Mission Statement * This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Options
Posted Date: Jun 5, 2021 We are now hiring for a full-time ATTENDANT, CATERING position. Location: 2021 7th Ave Seattle. WA 98121 Note: online applications accepted only. Schedule: F/T: Monday through Friday. Requirement: Two years of Customer Service and Catering experience preferred. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 548737. Additionally, you can get in front of the hiring manager faster and share what makes you unique with a Prerecorded Video Interview! Click here to learn more! The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500. Job Summary Summary: Delivers and serves food at scheduled functions under the supervision of the catering captain. Ensures the accurate execution of all events during his/her shift. May drive a catering delivery truck. Sets up and serves at functions; cleans event area during and after events; breaks down the setup and leaves the area neat and clean; returns leftover food and equipment to the catering facility in a timely manner. Essential Duties and Responsibilities: Assembles and delivers all food and supplies for catered functions to their scheduled locations. Logs and maintains food temperatures. Arranges tables and decorations. Arranges buffet tables with food, beverage and service items according to standards. Serve food and beverages to guests. Thoroughly cleans location after event is completed. Returns food and beverages, serving equipment and utensils to catering facility. Distributes and collects customer comment cards for catered functions. Stocks, cleans and maintains catering facility and equipment. Ensures guests receive friendly, courteous service at all times. Maintains in-depth knowledge of complete menu and products on hand. Maintains clean and safe work environment. Follows safety and sanitation policy and procedures at all times. Performs other duties as assigned. Qualifications: Valid driver's license may be required; must possess or able to obtain a valid food handler's permit and/or alcohol servers' permit where required by state law. Associates at Eurest are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance). Req ID: 548737 Hourly
Jun 17, 2021
Full time
Posted Date: Jun 5, 2021 We are now hiring for a full-time ATTENDANT, CATERING position. Location: 2021 7th Ave Seattle. WA 98121 Note: online applications accepted only. Schedule: F/T: Monday through Friday. Requirement: Two years of Customer Service and Catering experience preferred. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 548737. Additionally, you can get in front of the hiring manager faster and share what makes you unique with a Prerecorded Video Interview! Click here to learn more! The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500. Job Summary Summary: Delivers and serves food at scheduled functions under the supervision of the catering captain. Ensures the accurate execution of all events during his/her shift. May drive a catering delivery truck. Sets up and serves at functions; cleans event area during and after events; breaks down the setup and leaves the area neat and clean; returns leftover food and equipment to the catering facility in a timely manner. Essential Duties and Responsibilities: Assembles and delivers all food and supplies for catered functions to their scheduled locations. Logs and maintains food temperatures. Arranges tables and decorations. Arranges buffet tables with food, beverage and service items according to standards. Serve food and beverages to guests. Thoroughly cleans location after event is completed. Returns food and beverages, serving equipment and utensils to catering facility. Distributes and collects customer comment cards for catered functions. Stocks, cleans and maintains catering facility and equipment. Ensures guests receive friendly, courteous service at all times. Maintains in-depth knowledge of complete menu and products on hand. Maintains clean and safe work environment. Follows safety and sanitation policy and procedures at all times. Performs other duties as assigned. Qualifications: Valid driver's license may be required; must possess or able to obtain a valid food handler's permit and/or alcohol servers' permit where required by state law. Associates at Eurest are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance). Req ID: 548737 Hourly
