Job Summary: The Church's Restaurant General Manger is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to: Provide a superior and memorable experience for all guests. Achieve sales goals Control expenses to budget or better, Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service. The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and/or Shift Leader). The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant. Key Duties/Responsibilities: Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards. Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities. Assists and resolves all guest complaints in-person or by phone. Apply the "listen, apologize, satisfy and thank" model to all guest complaints. Ensures all incoming calls are handled in a prompt, courteous, and professional manner. Directs and conducts regular training with team members. Provides regular feedback to all team members and identifies areas for improvement. Works with direct reports to cross-train and assist in the development of new skills. Creates a work place where team members strive to do their best, are rewarded for performance, and have fun. Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced, Maintains a clean and safe restaurant for guests and team members. Responsible for budgets and makes adjustments as needed. Ensures compliance with labor laws. Understands, enforces and adheres to all company policies and procedures. Maintains restaurant inventory and ensures accessibility and organization. Responsible for routine maintenance and repairs on all equipment. Prepares and analyzes operation reports Performs other duties as assigned. Position Requirements (Education, Qualifications, Experience): High school diploma or GED required. Must have (1) years of supervisory experience working in the restaurant industry. Successfully complete all training and make a passing score on all applicable tests. Position Qualifications/Functional Skills: Must have a valid driver's license and proof of valid insurance. Must be able to work a minimum of 50 - 55 hours per week. Must be available to work a flexible shift including weekends. Knowledge of all restaurant policies, practices and operational and human resources procedures. Knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting. Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally. Basic computer skills. Knowledge of profit and loss statements Ability to implement policies and procedures. Skilled in developing employees by coaching, counseling, and building strong work habits. Continuously working to improve customer satisfaction. Knowledge of recruiting and interviewing potential team members. Ability to supervise others. Manage conflict resolution. Create and maintain a positive work environment. 1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others. 2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Aug 10, 2020
Full time
Job Summary: The Church's Restaurant General Manger is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to: Provide a superior and memorable experience for all guests. Achieve sales goals Control expenses to budget or better, Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service. The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and/or Shift Leader). The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant. Key Duties/Responsibilities: Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards. Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities. Assists and resolves all guest complaints in-person or by phone. Apply the "listen, apologize, satisfy and thank" model to all guest complaints. Ensures all incoming calls are handled in a prompt, courteous, and professional manner. Directs and conducts regular training with team members. Provides regular feedback to all team members and identifies areas for improvement. Works with direct reports to cross-train and assist in the development of new skills. Creates a work place where team members strive to do their best, are rewarded for performance, and have fun. Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced, Maintains a clean and safe restaurant for guests and team members. Responsible for budgets and makes adjustments as needed. Ensures compliance with labor laws. Understands, enforces and adheres to all company policies and procedures. Maintains restaurant inventory and ensures accessibility and organization. Responsible for routine maintenance and repairs on all equipment. Prepares and analyzes operation reports Performs other duties as assigned. Position Requirements (Education, Qualifications, Experience): High school diploma or GED required. Must have (1) years of supervisory experience working in the restaurant industry. Successfully complete all training and make a passing score on all applicable tests. Position Qualifications/Functional Skills: Must have a valid driver's license and proof of valid insurance. Must be able to work a minimum of 50 - 55 hours per week. Must be available to work a flexible shift including weekends. Knowledge of all restaurant policies, practices and operational and human resources procedures. Knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting. Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally. Basic computer skills. Knowledge of profit and loss statements Ability to implement policies and procedures. Skilled in developing employees by coaching, counseling, and building strong work habits. Continuously working to improve customer satisfaction. Knowledge of recruiting and interviewing potential team members. Ability to supervise others. Manage conflict resolution. Create and maintain a positive work environment. 1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others. 2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Cracker Barrel Old Country Store, Inc.
Columbus, Ohio
US-OH-Columbus As a Cook, you know that our food is at the core of who we are. Whether you're flipping crispy-edged pancakes as a Grill Cook; prepping fresh salads and desserts as a Prep Cook; or hand-rolling buttermilk biscuits as a Backup Cook, you'll make sure our guests leave full and happy every time. To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. Responsibilities and essential job functions include but are not limited to the following: * Please our guests by correctly preparing menu items to our high standards of professional cooking * Meets company standards of quality, safety, cleanliness and hospitality in providing guests with the most satisfactory food possible * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example * Follows Cracker Barrel Old Country Store operational policies and procedures, including those for safety and security, to ensure the safety of all employees and guests during each shift * Maintains a clean and organized workspace * Maintains regular and punctual attendance You will need to be 18 years old, able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We'd love to get to know ya - text CBJOBS to 97211 and "skip the line"! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.
Aug 08, 2020
Full time
US-OH-Columbus As a Cook, you know that our food is at the core of who we are. Whether you're flipping crispy-edged pancakes as a Grill Cook; prepping fresh salads and desserts as a Prep Cook; or hand-rolling buttermilk biscuits as a Backup Cook, you'll make sure our guests leave full and happy every time. To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. Responsibilities and essential job functions include but are not limited to the following: * Please our guests by correctly preparing menu items to our high standards of professional cooking * Meets company standards of quality, safety, cleanliness and hospitality in providing guests with the most satisfactory food possible * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example * Follows Cracker Barrel Old Country Store operational policies and procedures, including those for safety and security, to ensure the safety of all employees and guests during each shift * Maintains a clean and organized workspace * Maintains regular and punctual attendance You will need to be 18 years old, able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We'd love to get to know ya - text CBJOBS to 97211 and "skip the line"! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.
Cracker Barrel Old Country Store, Inc.
Columbus, Georgia
US-GA-Columbus As a Cook, you know that our food is at the core of who we are. Whether you're flipping crispy-edged pancakes as a Grill Cook; prepping fresh salads and desserts as a Prep Cook; or hand-rolling buttermilk biscuits as a Backup Cook, you'll make sure our guests leave full and happy every time. To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. Responsibilities and essential job functions include but are not limited to the following: * Please our guests by correctly preparing menu items to our high standards of professional cooking * Meets company standards of quality, safety, cleanliness and hospitality in providing guests with the most satisfactory food possible * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example * Follows Cracker Barrel Old Country Store operational policies and procedures, including those for safety and security, to ensure the safety of all employees and guests during each shift * Maintains a clean and organized workspace * Maintains regular and punctual attendance You will need to be 18 years old, able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We'd love to get to know ya - text CBJOBS to 97211 and "skip the line"! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.
Aug 08, 2020
Full time
US-GA-Columbus As a Cook, you know that our food is at the core of who we are. Whether you're flipping crispy-edged pancakes as a Grill Cook; prepping fresh salads and desserts as a Prep Cook; or hand-rolling buttermilk biscuits as a Backup Cook, you'll make sure our guests leave full and happy every time. To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. Responsibilities and essential job functions include but are not limited to the following: * Please our guests by correctly preparing menu items to our high standards of professional cooking * Meets company standards of quality, safety, cleanliness and hospitality in providing guests with the most satisfactory food possible * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example * Follows Cracker Barrel Old Country Store operational policies and procedures, including those for safety and security, to ensure the safety of all employees and guests during each shift * Maintains a clean and organized workspace * Maintains regular and punctual attendance You will need to be 18 years old, able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We'd love to get to know ya - text CBJOBS to 97211 and "skip the line"! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.
L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business. If you are a licensed CDL Driver who is looking for a rewarding, local opportunity with an established company, we want to hear from you! In this role, you will ensure the safety of each delivery from the moment you leave the facility until you have completed each delivery. Specific duties may include: Operating a delivery vehicle to/from the delivery site Unloading and stocking building materials on jobsites as directed Physically handling material with a co-worker Overseeing the safe loading of the delivery vehicle to ensure the order is accurate and that the products are of the highest quality possible Obeying all regulatory agency and company safety directives Obeying all traffic laws and weight limits Supervising and expediting the unloading operation at delivery sites to ensure the safe and accurate delivery of all building materials Responsible for site safety as it pertains to the delivery Accurately distribute and place all specified building materials as indicated on the order ticket Safely and effectively operate a boom, crane or Gradall as needed, based on the specific requirements of the customer Responsible for having the delivered product neatly placed and appearing as orderly and presentable as possible. This position does not require over the road travel Specific qualifications include: Valid CDL - Class A or B Ability to unload, transport, and position all building materials as required Ability to stand, climb, reach, bend, and twist throughout complete shifts Ability to consistently lift and carry 115 lbs with assistance Flatbed and/or boom truck experience is a plus Benefits may include: Health, dental, and vision coverage Employer paid life insurance Flex spending 401(k) with generous company match Paid time off Paid holidays Equal Opportunity Employer / Drug Free Workplace
Aug 05, 2020
L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business. If you are a licensed CDL Driver who is looking for a rewarding, local opportunity with an established company, we want to hear from you! In this role, you will ensure the safety of each delivery from the moment you leave the facility until you have completed each delivery. Specific duties may include: Operating a delivery vehicle to/from the delivery site Unloading and stocking building materials on jobsites as directed Physically handling material with a co-worker Overseeing the safe loading of the delivery vehicle to ensure the order is accurate and that the products are of the highest quality possible Obeying all regulatory agency and company safety directives Obeying all traffic laws and weight limits Supervising and expediting the unloading operation at delivery sites to ensure the safe and accurate delivery of all building materials Responsible for site safety as it pertains to the delivery Accurately distribute and place all specified building materials as indicated on the order ticket Safely and effectively operate a boom, crane or Gradall as needed, based on the specific requirements of the customer Responsible for having the delivered product neatly placed and appearing as orderly and presentable as possible. This position does not require over the road travel Specific qualifications include: Valid CDL - Class A or B Ability to unload, transport, and position all building materials as required Ability to stand, climb, reach, bend, and twist throughout complete shifts Ability to consistently lift and carry 115 lbs with assistance Flatbed and/or boom truck experience is a plus Benefits may include: Health, dental, and vision coverage Employer paid life insurance Flex spending 401(k) with generous company match Paid time off Paid holidays Equal Opportunity Employer / Drug Free Workplace
