Crescent Services
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels General Duties: Work unsupervised and independently Clean all restaurant FOH areas by means of dusting, vacuuming, sweeping, mopping, and general cleaning procedures Clean and remove spots from doors, walls, and foyers Clean and polish mirrors and doors Follow written directions Communicate well with Director of F&B, Waterfront Manager, and Supervisors Maintain confidentiality Cleaning of facilities following standard operating procedures Maintaining equipment Report any building or equipment maintenance issues or malfunctioning equipment to Supervisor Employment Standards: Position requires decision making ability, initiative and sense of urgency. These skills are required in order to address the daily items/issues which occur on a daily basis within the restaurant. Previous restaurant or club cleaning experience preferred Organizational and multi-tasking skills, helpful High degree of problem solving abilities desired Ability to get along well with others, to demonstrate flexibility and patience, to work as a member of a team. Maintain a clean, safe and environmentally responsible work environment. Professional demeanor in both manners and appearance. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel. Speak, read and write English, preferred. Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have the physical strength, stamina and agility to perform the assigned duties. The employee must frequently lift and/or move up to 35 pounds. While performing the duties of this job, the employee is required to stand, walk, squat, bend, and stretch for long periods of time. Follow all company and safety and security policies and procedures. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Report maintenance needs, accidents, injuries and unsafe work conditions to manager. Requires problem solving abilities. Maintain a clean, safe and environmentally responsible work environment. Must be able to interact with co-workers and have a sense of TEAM. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels General Duties: Work unsupervised and independently Clean all restaurant FOH areas by means of dusting, vacuuming, sweeping, mopping, and general cleaning procedures Clean and remove spots from doors, walls, and foyers Clean and polish mirrors and doors Follow written directions Communicate well with Director of F&B, Waterfront Manager, and Supervisors Maintain confidentiality Cleaning of facilities following standard operating procedures Maintaining equipment Report any building or equipment maintenance issues or malfunctioning equipment to Supervisor Employment Standards: Position requires decision making ability, initiative and sense of urgency. These skills are required in order to address the daily items/issues which occur on a daily basis within the restaurant. Previous restaurant or club cleaning experience preferred Organizational and multi-tasking skills, helpful High degree of problem solving abilities desired Ability to get along well with others, to demonstrate flexibility and patience, to work as a member of a team. Maintain a clean, safe and environmentally responsible work environment. Professional demeanor in both manners and appearance. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel. Speak, read and write English, preferred. Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have the physical strength, stamina and agility to perform the assigned duties. The employee must frequently lift and/or move up to 35 pounds. While performing the duties of this job, the employee is required to stand, walk, squat, bend, and stretch for long periods of time. Follow all company and safety and security policies and procedures. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Report maintenance needs, accidents, injuries and unsafe work conditions to manager. Requires problem solving abilities. Maintain a clean, safe and environmentally responsible work environment. Must be able to interact with co-workers and have a sense of TEAM. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Crescent Services
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels General Duties: • Maintain complete knowledge of all FBO services and functions. • Greet and welcome customers, members and guests with a smile • Answer all incoming telephone calls • Monitor and respond to all email traffic • Keep FBO front desk, guest lobby and Director conference area clean, organized and stocked • Assist FBO Concierge Supervisor with maintenance of aircraft and vehicle fuel inventories • Maintain stock of customer and office consumables • Complete NATA Safety 1st training as soon as possible after start of position • Complete service sales tickets and process credit card and member account sales transactions • Resolve issues and conflicts to the satisfaction of the customer and benefit of the FBO whenever possible • Create arrival and departure reservations in an electronic calendar or other software that may be made available • Maintain professional demeanor in high stress situations and busy times • Ability to reprioritize tasks to ensure all customer and enterprise demands are met in a timely fashion • Motivation of staff to perform at their highest abilities • Attend/Conduct all departmental meetings as necessary • Assist department Director and Assistant Manager with projects as required • Maintain professional dress and physical appearance • Other duties as assigned or requested • Liaise with other Resort departments as necessary to ensure a seamless experience for Members and guests MINIMUM QUALIFICATIONS: Customer service experience required. Basic math and accounting skills Excellent telephone etiquette and interpersonal skills required. Computer literate and proficient in Word, Excel, related inventory software ADDITIONAL QUALIFICATIONS: Service oriented- able to pamper, accommodate and anticipate guests needs Enjoy working with people and possess a friendly and outgoing personality. Solution oriented Exceptional communication, organizational skills and detail oriented Flexible and accommodating attitude Maintain a positive attitude and contribute toward a quality work environment Comply and adhere to all Horseshoe Bay Resort and airport policies and standard operating procedures (SOP's) Maintain a professional image with the proper uniform standard and maintaining personal hygiene Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Maintain a clean; safe, fully stocked and well organized work area. Be on time for your shift and maintain schedule provided Positive, energetic and professional demeanor Ability to multi-task. Ability to be efficient and productive in a fast-paced environment. Walk/stand for an extended period of time Occasionally lift and/or move up to 50 pounds. Ascend/descend stairs as a daily routine. Must be able to comprehend reading materials. Must be able to interact with co-workers, customers and have a sense of TEAM
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels General Duties: • Maintain complete knowledge of all FBO services and functions. • Greet and welcome customers, members and guests with a smile • Answer all incoming telephone calls • Monitor and respond to all email traffic • Keep FBO front desk, guest lobby and Director conference area clean, organized and stocked • Assist FBO Concierge Supervisor with maintenance of aircraft and vehicle fuel inventories • Maintain stock of customer and office consumables • Complete NATA Safety 1st training as soon as possible after start of position • Complete service sales tickets and process credit card and member account sales transactions • Resolve issues and conflicts to the satisfaction of the customer and benefit of the FBO whenever possible • Create arrival and departure reservations in an electronic calendar or other software that may be made available • Maintain professional demeanor in high stress situations and busy times • Ability to reprioritize tasks to ensure all customer and enterprise demands are met in a timely fashion • Motivation of staff to perform at their highest abilities • Attend/Conduct all departmental meetings as necessary • Assist department Director and Assistant Manager with projects as required • Maintain professional dress and physical appearance • Other duties as assigned or requested • Liaise with other Resort departments as necessary to ensure a seamless experience for Members and guests MINIMUM QUALIFICATIONS: Customer service experience required. Basic math and accounting skills Excellent telephone etiquette and interpersonal skills required. Computer literate and proficient in Word, Excel, related inventory software ADDITIONAL QUALIFICATIONS: Service oriented- able to pamper, accommodate and anticipate guests needs Enjoy working with people and possess a friendly and outgoing personality. Solution oriented Exceptional communication, organizational skills and detail oriented Flexible and accommodating attitude Maintain a positive attitude and contribute toward a quality work environment Comply and adhere to all Horseshoe Bay Resort and airport policies and standard operating procedures (SOP's) Maintain a professional image with the proper uniform standard and maintaining personal hygiene Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Maintain a clean; safe, fully stocked and well organized work area. Be on time for your shift and maintain schedule provided Positive, energetic and professional demeanor Ability to multi-task. Ability to be efficient and productive in a fast-paced environment. Walk/stand for an extended period of time Occasionally lift and/or move up to 50 pounds. Ascend/descend stairs as a daily routine. Must be able to comprehend reading materials. Must be able to interact with co-workers, customers and have a sense of TEAM
Four Seasons Hotels Limited
Nashville, Tennessee
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville. The Opportunity: We are seeking a Residential Assistant Manager, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Residential Assistant Manager, in coordination with the Residential Leader, directs and supervises the residence operations and provides managerial and administrative support including coordinating the move-in and interior decorating/finishing procedures for unit owners, conducting orientation for new unit owners, handling of day to day operations to ensure a smooth running of the house, keeping and filing of records, maintenance of logs related to expenses, supervising all functions of the residences. Maintain daily contact with individual unit owners, respond to their queries and solve any issues arising out of operations. Responsibilities Include (but are not limited to): Assist in people management eg. Hiring and training of all Residence team members, payroll, schedules, provide regular performance feedback, etc. Assist with financial management requirements eg. Annual budget, HOA billing process to include sending statements, accepting payment and monitoring account delinquencies ensuring accurate billing and collection, track resident spend, address all resident questions with respect to billing from the hotel/resort or association, monitors that all invoices are paid in a timely manner and are checked for accuracy In the absence of the Director or Assistant Director or Residences, be the first contact for any homeowner/tenant needs and concerns, ensuring the highest level of service and responsiveness Coordinate and manage the day-to-day operations of the residences. Eg. Oversee the resident requests, delivery, assist with purchase orders, etc. Assist with new owner / tenant orientations to their residence and hotel/resort. Ensure all required policies and procedures are understood and signed. Be the liaison between residences and hotel/resort departments to ensure residents are welcomed and recognized. Assists the Director and Assistant Director of Residences in maintaining the homeowners' assets through weekly, monthly walk-throughs as well as overseeing the coordination of the preventative maintenance program Develop profit improvement ideas, policies and procedures and implement them with approval of the Director of Residences Liaise between the Residential Division and the supporting hotel/resort departments to ensure all service requests from private residence homeowners and tenants are completed in a timely manner, to the highest standards of execution. Leads residential recognition efforts - maintain homeowner profiles keeping up to date information readily available, be Elite contact. Meet regularly with hotel/resort leadership team to discuss resident engagement. Coordinates efforts to ensure hotel/resort teams recognize residents. Produce a monthly spend report and share with key hotel/resort personnel to demonstrate incremental spend with respect to residence spending at the hotel Handle all resident interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve resident complaints; assist residents in all inquiries in connection with the property services, in-house events, directions, local attractions, pre-arrival needs, etc. Become familiar with the legal and governance responsibilities of the Property Manager, Property Owners and Operator, and will remedy any conflicts that occur in-keeping with the project governing documents Preferred Qualifications and Skills: Previous managerial experience in a residence/HOA setting is strongly preferred or at least 2-3 years in a leadership luxury hospitality College education, hotel or business administration degree preferred Requires knowledge and the ability to lead a team in a positive and effective manner Possess excellent verbal and written communication skills About Four Seasons Hotel & Private Residences Nashville A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city's creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck. Service Culture Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay Sick Pay, Disability Coverage and Life Insurance Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville. The Opportunity: We are seeking a Residential Assistant Manager, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Residential Assistant Manager, in coordination with the Residential Leader, directs and supervises the residence operations and provides managerial and administrative support including coordinating the move-in and interior decorating/finishing procedures for unit owners, conducting orientation for new unit owners, handling of day to day operations to ensure a smooth running of the house, keeping and filing of records, maintenance of logs related to expenses, supervising all functions of the residences. Maintain daily contact with individual unit owners, respond to their queries and solve any issues arising out of operations. Responsibilities Include (but are not limited to): Assist in people management eg. Hiring and training of all Residence team members, payroll, schedules, provide regular performance feedback, etc. Assist with financial management requirements eg. Annual budget, HOA billing process to include sending statements, accepting payment and monitoring account delinquencies ensuring accurate billing and collection, track resident spend, address all resident questions with respect to billing from the hotel/resort or association, monitors that all invoices are paid in a timely manner and are checked for accuracy In the absence of the Director or Assistant Director or Residences, be the first contact for any homeowner/tenant needs and concerns, ensuring the highest level of service and responsiveness Coordinate and manage the day-to-day operations of the residences. Eg. Oversee the resident requests, delivery, assist with purchase orders, etc. Assist with new owner / tenant orientations to their residence and hotel/resort. Ensure all required policies and procedures are understood and signed. Be the liaison between residences and hotel/resort departments to ensure residents are welcomed and recognized. Assists the Director and Assistant Director of Residences in maintaining the homeowners' assets through weekly, monthly walk-throughs as well as overseeing the coordination of the preventative maintenance program Develop profit improvement ideas, policies and procedures and implement them with approval of the Director of Residences Liaise between the Residential Division and the supporting hotel/resort departments to ensure all service requests from private residence homeowners and tenants are completed in a timely manner, to the highest standards of execution. Leads residential recognition efforts - maintain homeowner profiles keeping up to date information readily available, be Elite contact. Meet regularly with hotel/resort leadership team to discuss resident engagement. Coordinates efforts to ensure hotel/resort teams recognize residents. Produce a monthly spend report and share with key hotel/resort personnel to demonstrate incremental spend with respect to residence spending at the hotel Handle all resident interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve resident complaints; assist residents in all inquiries in connection with the property services, in-house events, directions, local attractions, pre-arrival needs, etc. Become familiar with the legal and governance responsibilities of the Property Manager, Property Owners and Operator, and will remedy any conflicts that occur in-keeping with the project governing documents Preferred Qualifications and Skills: Previous managerial experience in a residence/HOA setting is strongly preferred or at least 2-3 years in a leadership luxury hospitality College education, hotel or business administration degree preferred Requires knowledge and the ability to lead a team in a positive and effective manner Possess excellent verbal and written communication skills About Four Seasons Hotel & Private Residences Nashville A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city's creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck. Service Culture Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay Sick Pay, Disability Coverage and Life Insurance Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -