RESTAURANT SHIFT LEADER opening 4am Wellsville, NY (+W.+Dyke+St.+Wellsville+NY+USA) Description Reports To:Restaurant Manager Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Overview Shift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals, and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedback Support the training of restaurant team members as needed Perform oversight of Indus safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash Indus management policies Requirements Education/Experience: Basic computer skills Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions: Standing on feet Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset (when applicable) Salary Description 15-15.50
Mar 27, 2024
Full time
RESTAURANT SHIFT LEADER opening 4am Wellsville, NY (+W.+Dyke+St.+Wellsville+NY+USA) Description Reports To:Restaurant Manager Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Overview Shift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals, and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedback Support the training of restaurant team members as needed Perform oversight of Indus safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash Indus management policies Requirements Education/Experience: Basic computer skills Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions: Standing on feet Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset (when applicable) Salary Description 15-15.50
RESTAURANT MANAGEMENT OPPORTUNITIES We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a growing company, we're always looking for top talent to join our family. By applying, you're adding your resume to our database, and we'll reach out to you as soon as a position is available. You're in the right place if you're here for: Bonus Program Discounted Curly Fries (and all our menu items for that matter) Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental, and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a Restaurant Manager (General Manager or Assistant Manager), you will be the leader of your restaurant's Meatcraft . You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sales and profit goals, you'll be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this best-brand-you-ever-worked-for job, you: Have at least six months to one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U. S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. Subject to availability and certain eligibility requirements.
Mar 14, 2024
Full time
RESTAURANT MANAGEMENT OPPORTUNITIES We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a growing company, we're always looking for top talent to join our family. By applying, you're adding your resume to our database, and we'll reach out to you as soon as a position is available. You're in the right place if you're here for: Bonus Program Discounted Curly Fries (and all our menu items for that matter) Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental, and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a Restaurant Manager (General Manager or Assistant Manager), you will be the leader of your restaurant's Meatcraft . You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sales and profit goals, you'll be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this best-brand-you-ever-worked-for job, you: Have at least six months to one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U. S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. Subject to availability and certain eligibility requirements.
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
Mar 21, 2024
Full time
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
PART TIME SEASONAL HOTEL BREAKFAST ATTENDANT Geneva, NY (+Hamilton+St.+Geneva+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Mar 18, 2024
Full time
PART TIME SEASONAL HOTEL BREAKFAST ATTENDANT Geneva, NY (+Hamilton+St.+Geneva+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
HOTEL BREAKFAST ATTENDANT Brockport, NY (+Lake+Road+Brockport+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description 15
Mar 14, 2024
Full time
HOTEL BREAKFAST ATTENDANT Brockport, NY (+Lake+Road+Brockport+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description 15
HOTEL BREAKFAST ATTENDANT- Part Time Rochester, NY (+South+Union+St+Rochester+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.50
Mar 11, 2024
Full time
HOTEL BREAKFAST ATTENDANT- Part Time Rochester, NY (+South+Union+St+Rochester+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.50
HOTEL BREAKFAST ATTENDANT Rochester, NY (+Panorama+Trl+S+Rochester+NY+USA-2312) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.00 - $17.00 / Hourly
Mar 11, 2024
Full time
HOTEL BREAKFAST ATTENDANT Rochester, NY (+Panorama+Trl+S+Rochester+NY+USA-2312) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.00 - $17.00 / Hourly
HOTEL BREAKFAST ATTENDANT Penn Yan, NY (+Elm+Street+Penn+Yan+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15 - $17
Mar 04, 2024
Full time
HOTEL BREAKFAST ATTENDANT Penn Yan, NY (+Elm+Street+Penn+Yan+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15 - $17
HOTEL BREAKFAST ATTENDANT Farmington, NY (+NYS+Route+Farmington+NY+USA) Job Type Full-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Mar 04, 2024
Full time
HOTEL BREAKFAST ATTENDANT Farmington, NY (+NYS+Route+Farmington+NY+USA) Job Type Full-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
HOTEL BREAKFAST ATTENDANT - HOMEWOOD SUITES Victor, NY (+Fishers+Station+Dr+Victor+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $17
Mar 04, 2024
Full time
HOTEL BREAKFAST ATTENDANT - HOMEWOOD SUITES Victor, NY (+Fishers+Station+Dr+Victor+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $17