GENERAL SUMMARY/ OVERVIEW STATEMENT: This position reports to the Patient Food Service Managers. Responsibilities encompass the day-to-day management of the Patient Food Service tray line, galleys on the patient care units, and Call Center inclusive of supervision of personnel; control of quality, and accuracy of food trays; maintenance of cost effective controls; assurance of work performance standards, sanitation and personal hygiene practices and procedures are adhered. Maintenance of required records and preparation of various reports. PRINCIPAL DUTIES AND RESPONSIBILITIES: Ensure that patient selection tickets are processed correctly throughout the ticket handling process. Ensures that established standards of unit set up, breakdown, and sanitation are followed. Documents daily temperatures of food and equipment to ensure food safety. Monitor quality of food. Assess food trays for attractiveness, adherence to menu orders, established serving procedures, as well as correct food temperatures. Take appropriate action to correct any inconsistencies of food standards. Ensure food tray services meet established meal service deadline. In this process make decisions relative to reassignment of tasks to accomplish meal service in the most efficient manner. Check to be sure the process of delivering nutritional supplements and tube feedings to patients is followed per policy. Check to be sure food trucks have been delivered to the patient units. Assess unit's food and supply inventory, supervise ordering as needed to ensure efficient operation of the unit; Monitor employees to insure all job routines are being followed. Oversees patient care unit based staff for menu process, tray delivery/retrieval process and unit supply process. Oversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. Appraise performance, counsel, train, orient and discipline subordinate food service personnel assigned to unit Maintain various personnel documents, record and files. Prepare work schedules, timekeeping records and procedure manuals. Check employees in as they arrive at work, take sick calls and cover shortages. Participate in on-going process improvement with regards to operations, work performance standards, sanitation procedures, and personal hygiene requirements in order to ensure consistency with institution's and local state and federal regulations and food handling principles. Conduct inspection audits of tray preparation, equipment and storage facilities. Oversee the appearance and personal habits of the staff to detect deviations and/or violations of current health regulations. Take corrective action to insure quality control within the limits of stated requirements. Audits patient serviceware (trays, china, glass, etc) weekly for cracks, breakage, cleanliness, and other damage. Provide instruction to dietetic students during their learning experience; May participate with in-service education session to support personnel (i.e. instruct, assist in session preparation). Attend meetings and participate on various committees within the department, schedule personnel meetings to communicate changes, modifications, announcements or other matters pertinent to the policies, practice and procedures of both the department and institution. May initiate and/or perform assigned special project within scope of administrative, technical food service care and delivery. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in the department. Provides care needed as described in department's policies and procedures. Responsible to minimize waste of food, equipment, and human resources. SKILLS & COMPETENCIES REQUIRED: Ability to read, write, and speak English. Ability to wear N95 mask. Able to work varied shifts, including evenings, weekends and holidays Must perform basic math. Ability to reset priorities if equipment and/or staffing issues develop. Proven ability in customer service skills, team building skills, food safety and sanitation. Competent in interacting with customers including projecting a positive image for hospital, handling diversity and managing problems. Knowledge of Computer Systems. Passes competencies annually that demonstrate mastery of the current software. Demonstrates understanding of service requirements that differ between specific units. Demonstrates understanding of required protective gear and infection control procedures. Demonstrates an understanding of emergency protocols Effective interpersonal and communication skills. Ability to give directions and manage resources. Ability to understand and follow procedures. Flexibility to change tasks frequently. Ability to use judgment and solve problems. Ability to make sound decisions under time restraints. SUPERVISORY RESPONSIBILITY (authority to hire, promote, or terminate): Not Applicable Direct: Responsible for up to 50 employees WORKING CONDITIONS: Work in an Institutional Kitchen. Must be able to stand for long periods of time (up to 100% of work day) Able to lift heavy loads and push carts up to a maximum of 50 lbs (40% of time). May work in a hot and noisy environment, small, busy units. Environment may be busy and hectic with frequent interruptions Protective covering required when using cleaning supplies. Incorrect use/training of employees could result in physical harm to the employees and/or others. Able to work in environment where temperature may fluctuate widely. Able to work in air-conditioned climate. May work on inpatient unit with exposure to various degrees of specialized medical, surgical and ICU services. May work on patient tray assembly line where there is moving equipment, refrigeration and continuous employee movement. LICENSES, CERTIFICATIONS, and/or REGISTRATIONS: ServSafe Certification required EDUCATION: High School Diploma required EXPERIENCE: Indicate the required and preferred (optional) amount and type of experience. Preferred 6 months prior Supervisory / Food Service experience
Apr 17, 2024
Full time
GENERAL SUMMARY/ OVERVIEW STATEMENT: This position reports to the Patient Food Service Managers. Responsibilities encompass the day-to-day management of the Patient Food Service tray line, galleys on the patient care units, and Call Center inclusive of supervision of personnel; control of quality, and accuracy of food trays; maintenance of cost effective controls; assurance of work performance standards, sanitation and personal hygiene practices and procedures are adhered. Maintenance of required records and preparation of various reports. PRINCIPAL DUTIES AND RESPONSIBILITIES: Ensure that patient selection tickets are processed correctly throughout the ticket handling process. Ensures that established standards of unit set up, breakdown, and sanitation are followed. Documents daily temperatures of food and equipment to ensure food safety. Monitor quality of food. Assess food trays for attractiveness, adherence to menu orders, established serving procedures, as well as correct food temperatures. Take appropriate action to correct any inconsistencies of food standards. Ensure food tray services meet established meal service deadline. In this process make decisions relative to reassignment of tasks to accomplish meal service in the most efficient manner. Check to be sure the process of delivering nutritional supplements and tube feedings to patients is followed per policy. Check to be sure food trucks have been delivered to the patient units. Assess unit's food and supply inventory, supervise ordering as needed to ensure efficient operation of the unit; Monitor employees to insure all job routines are being followed. Oversees patient care unit based staff for menu process, tray delivery/retrieval process and unit supply process. Oversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. Appraise performance, counsel, train, orient and discipline subordinate food service personnel assigned to unit Maintain various personnel documents, record and files. Prepare work schedules, timekeeping records and procedure manuals. Check employees in as they arrive at work, take sick calls and cover shortages. Participate in on-going process improvement with regards to operations, work performance standards, sanitation procedures, and personal hygiene requirements in order to ensure consistency with institution's and local state and federal regulations and food handling principles. Conduct inspection audits of tray preparation, equipment and storage facilities. Oversee the appearance and personal habits of the staff to detect deviations and/or violations of current health regulations. Take corrective action to insure quality control within the limits of stated requirements. Audits patient serviceware (trays, china, glass, etc) weekly for cracks, breakage, cleanliness, and other damage. Provide instruction to dietetic students during their learning experience; May participate with in-service education session to support personnel (i.e. instruct, assist in session preparation). Attend meetings and participate on various committees within the department, schedule personnel meetings to communicate changes, modifications, announcements or other matters pertinent to the policies, practice and procedures of both the department and institution. May initiate and/or perform assigned special project within scope of administrative, technical food service care and delivery. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in the department. Provides care needed as described in department's policies and procedures. Responsible to minimize waste of food, equipment, and human resources. SKILLS & COMPETENCIES REQUIRED: Ability to read, write, and speak English. Ability to wear N95 mask. Able to work varied shifts, including evenings, weekends and holidays Must perform basic math. Ability to reset priorities if equipment and/or staffing issues develop. Proven ability in customer service skills, team building skills, food safety and sanitation. Competent in interacting with customers including projecting a positive image for hospital, handling diversity and managing problems. Knowledge of Computer Systems. Passes competencies annually that demonstrate mastery of the current software. Demonstrates understanding of service requirements that differ between specific units. Demonstrates understanding of required protective gear and infection control procedures. Demonstrates an understanding of emergency protocols Effective interpersonal and communication skills. Ability to give directions and manage resources. Ability to understand and follow procedures. Flexibility to change tasks frequently. Ability to use judgment and solve problems. Ability to make sound decisions under time restraints. SUPERVISORY RESPONSIBILITY (authority to hire, promote, or terminate): Not Applicable Direct: Responsible for up to 50 employees WORKING CONDITIONS: Work in an Institutional Kitchen. Must be able to stand for long periods of time (up to 100% of work day) Able to lift heavy loads and push carts up to a maximum of 50 lbs (40% of time). May work in a hot and noisy environment, small, busy units. Environment may be busy and hectic with frequent interruptions Protective covering required when using cleaning supplies. Incorrect use/training of employees could result in physical harm to the employees and/or others. Able to work in environment where temperature may fluctuate widely. Able to work in air-conditioned climate. May work on inpatient unit with exposure to various degrees of specialized medical, surgical and ICU services. May work on patient tray assembly line where there is moving equipment, refrigeration and continuous employee movement. LICENSES, CERTIFICATIONS, and/or REGISTRATIONS: ServSafe Certification required EDUCATION: High School Diploma required EXPERIENCE: Indicate the required and preferred (optional) amount and type of experience. Preferred 6 months prior Supervisory / Food Service experience
Job Description It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties • Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes • Operate, maintain and clean field kitchen equipment • Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn • Standard and dietetic menus and recipes • Food and supply ordering • Storage of meats, poultry and other perishable items Helpful Skills • Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 3804 ZIP Code: 2122 Job Category: Supply and Logistics Age Requirements: Must be between the ages of 17 and 35 Cook Chef Sous Line short order restaurant diner cafeteria restaurateur manager executive
Apr 15, 2024
Job Description It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties • Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes • Operate, maintain and clean field kitchen equipment • Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn • Standard and dietetic menus and recipes • Food and supply ordering • Storage of meats, poultry and other perishable items Helpful Skills • Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 3804 ZIP Code: 2122 Job Category: Supply and Logistics Age Requirements: Must be between the ages of 17 and 35 Cook Chef Sous Line short order restaurant diner cafeteria restaurateur manager executive
Massachusetts General Hospital
Boston, Massachusetts
GENERAL SUMMARY/ OVERVIEW STATEMENT: This position reports to the Patient Food Service Managers. Responsibilities encompass the day-to-day management of the Patient Food Service tray line, galleys on the patient care units, and Call Center inclusive of supervision of personnel; control of quality, and accuracy of food trays; maintenance of cost effective controls; assurance of work performance standards, sanitation and personal hygiene practices and procedures are adhered. Maintenance of required records and preparation of various reports. PRINCIPAL DUTIES AND RESPONSIBILITIES: Ensure that patient selection tickets are processed correctly throughout the ticket handling process. Ensures that established standards of unit set up, breakdown, and sanitation are followed. Documents daily temperatures of food and equipment to ensure food safety. Monitor quality of food. Assess food trays for attractiveness, adherence to menu orders, established serving procedures, as well as correct food temperatures. Take appropriate action to correct any inconsistencies of food standards. Ensure food tray services meet established meal service deadline. In this process make decisions relative to reassignment of tasks to accomplish meal service in the most efficient manner. Check to be sure the process of delivering nutritional supplements and tube feedings to patients is followed per policy. Check to be sure food trucks have been delivered to the patient units. Assess unit's food and supply inventory, supervise ordering as needed to ensure efficient operation of the unit; Monitor employees to insure all job routines are being followed. Oversees patient care unit based staff for menu process, tray delivery/retrieval process and unit supply process. Oversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. Appraise performance, counsel, train, orient and discipline subordinate food service personnel assigned to unit Maintain various personnel documents, record and files. Prepare work schedules, timekeeping records and procedure manuals. Check employees in as they arrive at work, take sick calls and cover shortages. Participate in on-going process improvement with regards to operations, work performance standards, sanitation procedures, and personal hygiene requirements in order to ensure consistency with institution's and local state and federal regulations and food handling principles. Conduct inspection audits of tray preparation, equipment and storage facilities. Oversee the appearance and personal habits of the staff to detect deviations and/or violations of current health regulations. Take corrective action to insure quality control within the limits of stated requirements. Audits patient serviceware (trays, china, glass, etc) weekly for cracks, breakage, cleanliness, and other damage. Provide instruction to dietetic students during their learning experience; May participate with in-service education session to support personnel (i.e. instruct, assist in session preparation). Attend meetings and participate on various committees within the department, schedule personnel meetings to communicate changes, modifications, announcements or other matters pertinent to the policies, practice and procedures of both the department and institution. May initiate and/or perform assigned special project within scope of administrative, technical food service care and delivery. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in the department. Provides care needed as described in department's policies and procedures. Responsible to minimize waste of food, equipment, and human resources. SKILLS & COMPETENCIES REQUIRED: Ability to read, write, and speak English. Ability to wear N95 mask. Able to work varied shifts, including evenings, weekends and holidays Must perform basic math. Ability to reset priorities if equipment and/or staffing issues develop. Proven ability in customer service skills, team building skills, food safety and sanitation. Competent in interacting with customers including projecting a positive image for hospital, handling diversity and managing problems. Knowledge of Computer Systems. Passes competencies annually that demonstrate mastery of the current software. Demonstrates understanding of service requirements that differ between specific units. Demonstrates understanding of required protective gear and infection control procedures. Demonstrates an understanding of emergency protocols Effective interpersonal and communication skills. Ability to give directions and manage resources. Ability to understand and follow procedures. Flexibility to change tasks frequently. Ability to use judgment and solve problems. Ability to make sound decisions under time restraints. SUPERVISORY RESPONSIBILITY (authority to hire, promote, or terminate): Not Applicable Direct: Responsible for up to 50 employees WORKING CONDITIONS: Work in an Institutional Kitchen. Must be able to stand for long periods of time (up to 100% of work day) Able to lift heavy loads and push carts up to a maximum of 50 lbs (40% of time). May work in a hot and noisy environment, small, busy units. Environment may be busy and hectic with frequent interruptions Protective covering required when using cleaning supplies. Incorrect use/training of employees could result in physical harm to the employees and/or others. Able to work in environment where temperature may fluctuate widely. Able to work in air-conditioned climate. May work on inpatient unit with exposure to various degrees of specialized medical, surgical and ICU services. May work on patient tray assembly line where there is moving equipment, refrigeration and continuous employee movement. LICENSES, CERTIFICATIONS, and/or REGISTRATIONS: ServSafe Certification required EDUCATION: High School Diploma required EXPERIENCE: Indicate the required and preferred (optional) amount and type of experience. Preferred 6 months prior Supervisory / Food Service experience
Apr 04, 2024
Full time
GENERAL SUMMARY/ OVERVIEW STATEMENT: This position reports to the Patient Food Service Managers. Responsibilities encompass the day-to-day management of the Patient Food Service tray line, galleys on the patient care units, and Call Center inclusive of supervision of personnel; control of quality, and accuracy of food trays; maintenance of cost effective controls; assurance of work performance standards, sanitation and personal hygiene practices and procedures are adhered. Maintenance of required records and preparation of various reports. PRINCIPAL DUTIES AND RESPONSIBILITIES: Ensure that patient selection tickets are processed correctly throughout the ticket handling process. Ensures that established standards of unit set up, breakdown, and sanitation are followed. Documents daily temperatures of food and equipment to ensure food safety. Monitor quality of food. Assess food trays for attractiveness, adherence to menu orders, established serving procedures, as well as correct food temperatures. Take appropriate action to correct any inconsistencies of food standards. Ensure food tray services meet established meal service deadline. In this process make decisions relative to reassignment of tasks to accomplish meal service in the most efficient manner. Check to be sure the process of delivering nutritional supplements and tube feedings to patients is followed per policy. Check to be sure food trucks have been delivered to the patient units. Assess unit's food and supply inventory, supervise ordering as needed to ensure efficient operation of the unit; Monitor employees to insure all job routines are being followed. Oversees patient care unit based staff for menu process, tray delivery/retrieval process and unit supply process. Oversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. Appraise performance, counsel, train, orient and discipline subordinate food service personnel assigned to unit Maintain various personnel documents, record and files. Prepare work schedules, timekeeping records and procedure manuals. Check employees in as they arrive at work, take sick calls and cover shortages. Participate in on-going process improvement with regards to operations, work performance standards, sanitation procedures, and personal hygiene requirements in order to ensure consistency with institution's and local state and federal regulations and food handling principles. Conduct inspection audits of tray preparation, equipment and storage facilities. Oversee the appearance and personal habits of the staff to detect deviations and/or violations of current health regulations. Take corrective action to insure quality control within the limits of stated requirements. Audits patient serviceware (trays, china, glass, etc) weekly for cracks, breakage, cleanliness, and other damage. Provide instruction to dietetic students during their learning experience; May participate with in-service education session to support personnel (i.e. instruct, assist in session preparation). Attend meetings and participate on various committees within the department, schedule personnel meetings to communicate changes, modifications, announcements or other matters pertinent to the policies, practice and procedures of both the department and institution. May initiate and/or perform assigned special project within scope of administrative, technical food service care and delivery. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in the department. Provides care needed as described in department's policies and procedures. Responsible to minimize waste of food, equipment, and human resources. SKILLS & COMPETENCIES REQUIRED: Ability to read, write, and speak English. Ability to wear N95 mask. Able to work varied shifts, including evenings, weekends and holidays Must perform basic math. Ability to reset priorities if equipment and/or staffing issues develop. Proven ability in customer service skills, team building skills, food safety and sanitation. Competent in interacting with customers including projecting a positive image for hospital, handling diversity and managing problems. Knowledge of Computer Systems. Passes competencies annually that demonstrate mastery of the current software. Demonstrates understanding of service requirements that differ between specific units. Demonstrates understanding of required protective gear and infection control procedures. Demonstrates an understanding of emergency protocols Effective interpersonal and communication skills. Ability to give directions and manage resources. Ability to understand and follow procedures. Flexibility to change tasks frequently. Ability to use judgment and solve problems. Ability to make sound decisions under time restraints. SUPERVISORY RESPONSIBILITY (authority to hire, promote, or terminate): Not Applicable Direct: Responsible for up to 50 employees WORKING CONDITIONS: Work in an Institutional Kitchen. Must be able to stand for long periods of time (up to 100% of work day) Able to lift heavy loads and push carts up to a maximum of 50 lbs (40% of time). May work in a hot and noisy environment, small, busy units. Environment may be busy and hectic with frequent interruptions Protective covering required when using cleaning supplies. Incorrect use/training of employees could result in physical harm to the employees and/or others. Able to work in environment where temperature may fluctuate widely. Able to work in air-conditioned climate. May work on inpatient unit with exposure to various degrees of specialized medical, surgical and ICU services. May work on patient tray assembly line where there is moving equipment, refrigeration and continuous employee movement. LICENSES, CERTIFICATIONS, and/or REGISTRATIONS: ServSafe Certification required EDUCATION: High School Diploma required EXPERIENCE: Indicate the required and preferred (optional) amount and type of experience. Preferred 6 months prior Supervisory / Food Service experience