Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Mar 09, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 01, 2024
Full time
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
$10-$13 Average Per Hour Annually CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment. SUMMARY: Greeting and seating of guests during working hours in the dining outlet. EDUCATION and EXPERIENCE: High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet, greet and seat Members/Guests Handle menus used during that particular meal period ensuring they are presentable Answering of phone during hours of operation Reporting to supervisor any needs, problems or concerns expresses by Members/Guests Assist servers when needed and when time allows with clearing, cleaning and resetting tables Clear extra settings from tables when seating guests Attend outlet staff meeting as scheduled Organize and keep Host/Hostess stand clean and neat In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear. The employee must frequently lift and/or move up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Mar 27, 2024
Full time
$10-$13 Average Per Hour Annually CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment. SUMMARY: Greeting and seating of guests during working hours in the dining outlet. EDUCATION and EXPERIENCE: High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet, greet and seat Members/Guests Handle menus used during that particular meal period ensuring they are presentable Answering of phone during hours of operation Reporting to supervisor any needs, problems or concerns expresses by Members/Guests Assist servers when needed and when time allows with clearing, cleaning and resetting tables Clear extra settings from tables when seating guests Attend outlet staff meeting as scheduled Organize and keep Host/Hostess stand clean and neat In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear. The employee must frequently lift and/or move up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
JOB SUMMARY: Ensures quality guest service and satisfaction by greeting and thanking guests for dining in a professional and friendly manner. Provides quality accommodations, in a timely manner, for all dining guests and TRC guests. Operates and maintains computerized guest reservations while also maintaining the flow of guests coming into the restaurant in an efficient manner. Works with the POS system, cash handling, and maintaining guest wait list. Assists team members as needed or requested. Job Requirements EDUCATION: High School Diploma or GED equivalent preferred. Successful completion of Tulalip Job Ready Program may be considered in lieu of guest service experience requirement. SKILLS: Must have basic math skills. (Test required) EXPERIENCE: Minimum of six (6) months experience working with the public utilizing guest relation skills. Minimum of six (6) months work experience as a host and/or cashier in a full service restaurant preferred. OTHER REQUIREMENTS: Must be 18 years of age or older. Must be able to obtain and hold a Food Handler's card within 60 days from date of hire. Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit. Must be able to work any shift assigned to included days, swing, grave, weekends, and/or holidays. Must have successful employment history with the Tulalip Tribes and/or other employers. Exemption Type Non-Exempt Closing Date 3/27/2024
Mar 27, 2024
Full time
JOB SUMMARY: Ensures quality guest service and satisfaction by greeting and thanking guests for dining in a professional and friendly manner. Provides quality accommodations, in a timely manner, for all dining guests and TRC guests. Operates and maintains computerized guest reservations while also maintaining the flow of guests coming into the restaurant in an efficient manner. Works with the POS system, cash handling, and maintaining guest wait list. Assists team members as needed or requested. Job Requirements EDUCATION: High School Diploma or GED equivalent preferred. Successful completion of Tulalip Job Ready Program may be considered in lieu of guest service experience requirement. SKILLS: Must have basic math skills. (Test required) EXPERIENCE: Minimum of six (6) months experience working with the public utilizing guest relation skills. Minimum of six (6) months work experience as a host and/or cashier in a full service restaurant preferred. OTHER REQUIREMENTS: Must be 18 years of age or older. Must be able to obtain and hold a Food Handler's card within 60 days from date of hire. Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit. Must be able to work any shift assigned to included days, swing, grave, weekends, and/or holidays. Must have successful employment history with the Tulalip Tribes and/or other employers. Exemption Type Non-Exempt Closing Date 3/27/2024
Job Overview Do you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating chart to seat appropriately. To help our guests "sea" food differently, you should know the current "Ultimate Event" and popular menu items. Our restaurant gets busy, which means our host/hostess will need to monitor a waiting list, manage a floor chart with available tables, and be able to communicate with guests who are waiting. Additionally, the menus, waiting room, and restrooms should be maintained. As a member of an energetic team, the host/hostess may also need to answer the phones and fill to-go orders when needed. What You Need to Succeed •Skills to Make the Grade - Must be able to organize, plan ahead, and engage in conversation with our guests •Job Qualifications - Must be at least 16 years of age •Perform the Physical Demands - Remain on your feet for several hours at a time, lift up to 20 pounds, bend, kneel, stoop, and sweep frequently BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability . W ith seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.
Mar 26, 2024
Full time
Job Overview Do you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating chart to seat appropriately. To help our guests "sea" food differently, you should know the current "Ultimate Event" and popular menu items. Our restaurant gets busy, which means our host/hostess will need to monitor a waiting list, manage a floor chart with available tables, and be able to communicate with guests who are waiting. Additionally, the menus, waiting room, and restrooms should be maintained. As a member of an energetic team, the host/hostess may also need to answer the phones and fill to-go orders when needed. What You Need to Succeed •Skills to Make the Grade - Must be able to organize, plan ahead, and engage in conversation with our guests •Job Qualifications - Must be at least 16 years of age •Perform the Physical Demands - Remain on your feet for several hours at a time, lift up to 20 pounds, bend, kneel, stoop, and sweep frequently BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability . W ith seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
Mar 26, 2024
Full time
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
ALL INTERVIEWS BEFORE NOVEMBER 1, 2023 WILL BE HELD DIRECTLY ACROSS COLLIER DRIVE AT QUAKER STEAK & LUBE Job description: We are looking for Hosts and Hostess's to join our team and be the first point of contact for our guests. All of our Hosts and Hostess's will be trained and capable of executing To-Go orders. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. Sometimes, you will assist in running food, clearing and setting tables, and execute To-Go orders. Responsibilities: -Welcome guests to the restaurant -Provide accurate wait times and monitor waiting lists -Manage Reservations -Escort customers to assigned dining or bar areas -Provide menus and announce the Waiter/Waitress's name -Greet customers upon their departure -Coordinate with wait staff about available seating options -Assist with carry-out orders -Maintain a clean reception area -Cater to guests who require extra attention (e.g. children, elderly) -Answer incoming calls and address customers' queries -Assist wait staff as needed -Assist in running food Requirements: -Understanding of restaurant etiquette -Familiarity with health and safety regulations -Demonstrable customer service skills -Excellent communication skills (via phone and in-person) -Strong organizational skills with the ability to monitor the entire dining and bar area -Availability to work in shifts as needed -Good physical condition to walk and stand during an entire shift -High school diploma; hospitality certification is a plus Benefits: Paid weekly Teledoc Free shift meals 25% off duty at all Collier Restaurants Closed Christmas day Opportunity for advancement Paid sick days Paid vacation days Free and discounted passes to various area attractions Start Date for FOH employees is going to be November 6, 2023 This location requires you to be 18 years of age or older.
Mar 26, 2024
Full time
ALL INTERVIEWS BEFORE NOVEMBER 1, 2023 WILL BE HELD DIRECTLY ACROSS COLLIER DRIVE AT QUAKER STEAK & LUBE Job description: We are looking for Hosts and Hostess's to join our team and be the first point of contact for our guests. All of our Hosts and Hostess's will be trained and capable of executing To-Go orders. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. Sometimes, you will assist in running food, clearing and setting tables, and execute To-Go orders. Responsibilities: -Welcome guests to the restaurant -Provide accurate wait times and monitor waiting lists -Manage Reservations -Escort customers to assigned dining or bar areas -Provide menus and announce the Waiter/Waitress's name -Greet customers upon their departure -Coordinate with wait staff about available seating options -Assist with carry-out orders -Maintain a clean reception area -Cater to guests who require extra attention (e.g. children, elderly) -Answer incoming calls and address customers' queries -Assist wait staff as needed -Assist in running food Requirements: -Understanding of restaurant etiquette -Familiarity with health and safety regulations -Demonstrable customer service skills -Excellent communication skills (via phone and in-person) -Strong organizational skills with the ability to monitor the entire dining and bar area -Availability to work in shifts as needed -Good physical condition to walk and stand during an entire shift -High school diploma; hospitality certification is a plus Benefits: Paid weekly Teledoc Free shift meals 25% off duty at all Collier Restaurants Closed Christmas day Opportunity for advancement Paid sick days Paid vacation days Free and discounted passes to various area attractions Start Date for FOH employees is going to be November 6, 2023 This location requires you to be 18 years of age or older.
Shahi Tandoor is currently looking for 2 Restaurant host/hostess to join their team on a full time, permanent basis. (NOC # 64300) Job Duties: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitresss name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers queries Assist wait staff as needed Job Requirement: Completion of secondary school is required. 1 to less than 2 years of relevant experience. Wage: $17.50 per hour for 40 hours per week E - Mail: Job Location : 36 Gordon Randle Dr Brampton, Ontario L6P 4H2 Interested candidates should contact immediately either through: MAIL: 36 Gordon Randle Dr Brampton, Ontario L6P 4H2 Aboriginal, Youth & Newcomers are encouraged to apply.
Mar 26, 2024
Shahi Tandoor is currently looking for 2 Restaurant host/hostess to join their team on a full time, permanent basis. (NOC # 64300) Job Duties: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitresss name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers queries Assist wait staff as needed Job Requirement: Completion of secondary school is required. 1 to less than 2 years of relevant experience. Wage: $17.50 per hour for 40 hours per week E - Mail: Job Location : 36 Gordon Randle Dr Brampton, Ontario L6P 4H2 Interested candidates should contact immediately either through: MAIL: 36 Gordon Randle Dr Brampton, Ontario L6P 4H2 Aboriginal, Youth & Newcomers are encouraged to apply.
Host/Hostess Description Do you have a passion for hospitality and food? Do you want to join a team where you can show off your skills, learn new tricks, and be mentored by amazing leaders? Are you looking for a home where you can grow your career? If the answer is yes, then you are in the right place, and we would love to meet you. Who We Are Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow. Benefits & Perks Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers Flexible hours Employee and Family Assistance Program (counselling, wellness services, etc.) Medical insurance for full-time employees Dental insurance for full-time employees Life insurance for full-time employees Meal discounts Employee discounts with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more! Competitive wages Tip out What We Are Hiring As a host/hostess, you are the face of Denny's. You will be greeting and seating our guests in a friendly and courteous manner. You will be receiving payments, responding to guest concerns and assisting other staff as needed. Our goal is to provide total guest satisfaction. Our team is made up of committed, caring, and energetic individuals who make every Denny's location the great and diverse place it is. What You'll Do You will be greeting and seating guests in a friendly manner upon arrival You will create a welcoming and quality experience for our guests; including providing any special guest's needs You will ensure accurate and efficient service You will maintain a guest waiting list and adhere to proper seating order and sanitation procedures You will help Denny's achieve our mission by adhering to Denny's Brand Standards and internal policies and procedures You will perform other duties as required or assigned Who You Are You are an effective communicator in English, both orally and in writing You are a team player, collaborative and attentive You can work a flexible schedule, including holidays, nights, and weekends You have excellent guest service and people skills You are self-motivated, organized, and able to multitask effectively You can stand and walk throughout a 4 to 8 hour shift You must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit) SUMMATION: Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Dencan Restaurants Inc., however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE Dencan Restaurants Inc is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Dencan Restaurants Inc does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Dencan Restaurants Inc. takes seriously its obligations under the Human Rights Code.
Mar 25, 2024
Full time
Host/Hostess Description Do you have a passion for hospitality and food? Do you want to join a team where you can show off your skills, learn new tricks, and be mentored by amazing leaders? Are you looking for a home where you can grow your career? If the answer is yes, then you are in the right place, and we would love to meet you. Who We Are Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow. Benefits & Perks Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers Flexible hours Employee and Family Assistance Program (counselling, wellness services, etc.) Medical insurance for full-time employees Dental insurance for full-time employees Life insurance for full-time employees Meal discounts Employee discounts with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more! Competitive wages Tip out What We Are Hiring As a host/hostess, you are the face of Denny's. You will be greeting and seating our guests in a friendly and courteous manner. You will be receiving payments, responding to guest concerns and assisting other staff as needed. Our goal is to provide total guest satisfaction. Our team is made up of committed, caring, and energetic individuals who make every Denny's location the great and diverse place it is. What You'll Do You will be greeting and seating guests in a friendly manner upon arrival You will create a welcoming and quality experience for our guests; including providing any special guest's needs You will ensure accurate and efficient service You will maintain a guest waiting list and adhere to proper seating order and sanitation procedures You will help Denny's achieve our mission by adhering to Denny's Brand Standards and internal policies and procedures You will perform other duties as required or assigned Who You Are You are an effective communicator in English, both orally and in writing You are a team player, collaborative and attentive You can work a flexible schedule, including holidays, nights, and weekends You have excellent guest service and people skills You are self-motivated, organized, and able to multitask effectively You can stand and walk throughout a 4 to 8 hour shift You must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit) SUMMATION: Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Dencan Restaurants Inc., however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE Dencan Restaurants Inc is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Dencan Restaurants Inc does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Dencan Restaurants Inc. takes seriously its obligations under the Human Rights Code.
JOB SUMMARY:Responsible to greet guests in an upbeat, friendly and courteous manner. .ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Answer incoming reservation calls. Complete reservations in the computerized reservation system. Keep abreast of all food & beverage venues and menus. Check availability on a continuous basis. Perform other related duties as assigned. Greet guest in a warm and friendly manner. Answer the telephone and facilitate guest requests. Using the table management system, manage incoming reservations and venue floor. Assist with daily administrative work as per direction of the venue manager. Perform other related duties as assigned. PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Knowledge of basic food and beverage products. Ability to perform basic/intermediate math skills. Ability to operate office equipment and Table Management system. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management.Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions QUALIFICATIONS: Relevant experience in high-quality, high volume operation preferred. EDUCATION:High School education or equivalent. LICENSE/CERTIFICATE:Food Safety Team Member Training required.Training for Intervention Procedures (TIPS) required. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Prolonged standing and sitting. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range. TYPICAL WORKINGCONDITIONS: Work may be performed in small area having a three-foot access. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Mar 23, 2024
Full time
JOB SUMMARY:Responsible to greet guests in an upbeat, friendly and courteous manner. .ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Answer incoming reservation calls. Complete reservations in the computerized reservation system. Keep abreast of all food & beverage venues and menus. Check availability on a continuous basis. Perform other related duties as assigned. Greet guest in a warm and friendly manner. Answer the telephone and facilitate guest requests. Using the table management system, manage incoming reservations and venue floor. Assist with daily administrative work as per direction of the venue manager. Perform other related duties as assigned. PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Knowledge of basic food and beverage products. Ability to perform basic/intermediate math skills. Ability to operate office equipment and Table Management system. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management.Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions QUALIFICATIONS: Relevant experience in high-quality, high volume operation preferred. EDUCATION:High School education or equivalent. LICENSE/CERTIFICATE:Food Safety Team Member Training required.Training for Intervention Procedures (TIPS) required. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Prolonged standing and sitting. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range. TYPICAL WORKINGCONDITIONS: Work may be performed in small area having a three-foot access. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
GUEST SERVICE REQUIREMENT:The vision of Horseshoe Lake Charles and Caesars Entertainment is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah's, your most important responsibility is providing truly great service to every guest every time. You'll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah's employees are expected to provide fast and flawless service, promote our Caesars Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests' names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah's team, you are committing yourself to these values and acknowledging your dedication to truly great service. JOB SUMMARY:The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy.QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. Requires excellent ability interpersonal and communication skills.DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 22, 2024
Full time
GUEST SERVICE REQUIREMENT:The vision of Horseshoe Lake Charles and Caesars Entertainment is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah's, your most important responsibility is providing truly great service to every guest every time. You'll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah's employees are expected to provide fast and flawless service, promote our Caesars Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests' names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah's team, you are committing yourself to these values and acknowledging your dedication to truly great service. JOB SUMMARY:The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy.QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. Requires excellent ability interpersonal and communication skills.DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat. HOST/HOSTESS The Four Seasons Resort Hualalai is looking for a Host/Hostess who shares a passion for excellence and who infuse enthusiasm into everything they do. Our Host/Hostess have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. WHAT YOU'LL DO Seat guests promptly at a table pre-set for the number in the party and according to guest preference. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. And More! WHAT TO BRING Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage Six to twelve months of restaurant, food and beverage, or equivalent experience is required. Successful candidate must possess legal work authorization in United States JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS: Hourly Wage: $ 24.87 An on-site Physical Therapist 24-hour access to Indoor and Outdoor Gym Holiday, Vacation & Sick pay Robust Benefit Plan Company Match 401K Plan Laundered Employee Uniform Free employee meals prepared by the Four Seasons Culinary 'Ohana Complimentary stays at Four Seasons Worldwide Training and Development Opportunities Employee Recognition Programs Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us: Facebook: Instagram: Twitter: We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Mar 21, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat. HOST/HOSTESS The Four Seasons Resort Hualalai is looking for a Host/Hostess who shares a passion for excellence and who infuse enthusiasm into everything they do. Our Host/Hostess have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. WHAT YOU'LL DO Seat guests promptly at a table pre-set for the number in the party and according to guest preference. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. And More! WHAT TO BRING Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage Six to twelve months of restaurant, food and beverage, or equivalent experience is required. Successful candidate must possess legal work authorization in United States JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS: Hourly Wage: $ 24.87 An on-site Physical Therapist 24-hour access to Indoor and Outdoor Gym Holiday, Vacation & Sick pay Robust Benefit Plan Company Match 401K Plan Laundered Employee Uniform Free employee meals prepared by the Four Seasons Culinary 'Ohana Complimentary stays at Four Seasons Worldwide Training and Development Opportunities Employee Recognition Programs Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us: Facebook: Instagram: Twitter: We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned.REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays.JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
Mar 20, 2024
Full time
ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and check-out of each guest. Ensures that all guest contact is courteous, informative and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due-outs communicated through Housekeeping. Receives cash, checks, credit cards and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which includes airline, restaurants, and special events both on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Is responsible for the control of safe deposit transactions. Works closely with Senior Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Empowered to ensure guests' problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Completes all other duties assigned.REQUIREMENTS: High school diploma required. Superior customer service skills required. Experience in data entry and in dealing with the public is required. Prior experience within the hospitality or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Office, Outlook and LMS system knowledge is preferred. A working knowledge of the Joliet and Greater Chicagoland area would be beneficial. Strong interpersonal skills are necessary. Must be able to work a flexible schedule including nights, weekends, and holidays.JOB DEMANDS Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs. Position requires 90% standing, 10% walking. Requires some pushing and twisting. Requires some bending, kneeling, climbing, stooping and frequent reaching above and below shoulders. Must be able to respond to touch, speech, smell, aural and visual cues. Must be able to tolerate areas containing second-hand smoke. Fast-paced environment involving constant public contact. Must be able to stand and exert fast-paced mobility for long periods of time.
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. MAJOR JOB DUTIES: Duties include, but are not limited to the following: Properly present clean menus to our guests. Collect and inspect all menus, discarding the worn ones. Maintain the professional appearance of the hostess stand. Supply guests with information on services available at the Hotel/Casino, including all of our restaurants. Monitor the waiting line to determine if there are large parties waiting. Answer telephone at the hostess stand. Monitor the performance and completion of sidework. Handle initial guest complaints. Inform manager on duty immediately of any problems or concerns. Assure smooth transition during shift changes. Remain on duty until relief is present and acknowledges that they are ready to take over. Ensure that tables are properly set to start each shift. Assist the manager with breaks. Must provide courteous and friendly service to all guests and team members. Performs related work as requested. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job. BRING US YOUR BEST. EXPERIENCE: Experience in high volume full service restaurant. Good organizational and people skills are required. EDUCATION: High School Diploma or GED. SKILLS: Excellent communication skills. Ability to perform basic math. Ability to present self in a professional, pleasant, confident and well groomed manner. Skill in establishing and maintaining effective working relationships with guests and team members. Full knowledge and understanding of company and department rules, policies and procedures. Ability to read, write, and communicate verbally in English. MMS and Micros experience preferred. CERTIFICATE/LICENSE: Clark County Health Card STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
Mar 19, 2024
Full time
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. MAJOR JOB DUTIES: Duties include, but are not limited to the following: Properly present clean menus to our guests. Collect and inspect all menus, discarding the worn ones. Maintain the professional appearance of the hostess stand. Supply guests with information on services available at the Hotel/Casino, including all of our restaurants. Monitor the waiting line to determine if there are large parties waiting. Answer telephone at the hostess stand. Monitor the performance and completion of sidework. Handle initial guest complaints. Inform manager on duty immediately of any problems or concerns. Assure smooth transition during shift changes. Remain on duty until relief is present and acknowledges that they are ready to take over. Ensure that tables are properly set to start each shift. Assist the manager with breaks. Must provide courteous and friendly service to all guests and team members. Performs related work as requested. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job. BRING US YOUR BEST. EXPERIENCE: Experience in high volume full service restaurant. Good organizational and people skills are required. EDUCATION: High School Diploma or GED. SKILLS: Excellent communication skills. Ability to perform basic math. Ability to present self in a professional, pleasant, confident and well groomed manner. Skill in establishing and maintaining effective working relationships with guests and team members. Full knowledge and understanding of company and department rules, policies and procedures. Ability to read, write, and communicate verbally in English. MMS and Micros experience preferred. CERTIFICATE/LICENSE: Clark County Health Card STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
Grimaldi's Pizzeria is hiring Hosts/Hostesses! The goal of our employees is to create an extraordinary experience for all our guests, and hosts are a critical component of this process. You are the very first and very last impression of our guests dining experience and the control center to our daily services. You are responsible for coordinating the activities of the dining room which; in turn, results in the organization and ebb and flow of both the service and the kitchen. Duties and Responsibilities: Greet customers as they enter the restaurant and seat them as the appropriate table. Maintains clean and organized restaurant lobby area. Monitor the wait list and assist the guest with wait times and escort the guests to their tables once it is ready. Monitor table turnover and communicate with servers to ensure efficient seating and service. Perform other duties as assigned by the manager. Qualifications: Previous experience in a customer-facing role, preferably in a restaurant environment. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. Ability to stand for a long period of time and lift up to 25 pounds. A valid food handlers card. Some of the Benefits: Competitive compensation - Starting $11 - $14 per hour Food discount. Opportunities for advancement for both full and part-time positions. Comprehensive training program. Flexible work schedules. Ability to start or build a career and join a great family. What You Can Expect: A full-service restaurant built on the "8 Slices of Culture", with a company committed to running the best pizzeria in the world where family and friends gather for great food and good times. Our culture is a driving force in how we operate, make decisions and interact with one another. Our key ingredients consist of three simple things: People, Product and Service. By combining these 3 ingredients with Grimaldi's 8 Slices of Culture, we run the best pizza restaurants in the world. Quality - People, Product, Service Family Opportunity, Diversity, Trust Teamwork Creativity, Passion, Success Communication -Listening, Understanding, Resolution Energy - Welcoming, Positive, Fun Accountability - Responsibility, Commitment, Focus Hospitality - Generosity, Smile, Yes Integrity - Respect, Honesty, Values - Find us on Facebook, Twitter, and Instagram We are an Equal Opportunity Employer. We E-verify.
Mar 19, 2024
Full time
Grimaldi's Pizzeria is hiring Hosts/Hostesses! The goal of our employees is to create an extraordinary experience for all our guests, and hosts are a critical component of this process. You are the very first and very last impression of our guests dining experience and the control center to our daily services. You are responsible for coordinating the activities of the dining room which; in turn, results in the organization and ebb and flow of both the service and the kitchen. Duties and Responsibilities: Greet customers as they enter the restaurant and seat them as the appropriate table. Maintains clean and organized restaurant lobby area. Monitor the wait list and assist the guest with wait times and escort the guests to their tables once it is ready. Monitor table turnover and communicate with servers to ensure efficient seating and service. Perform other duties as assigned by the manager. Qualifications: Previous experience in a customer-facing role, preferably in a restaurant environment. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. Ability to stand for a long period of time and lift up to 25 pounds. A valid food handlers card. Some of the Benefits: Competitive compensation - Starting $11 - $14 per hour Food discount. Opportunities for advancement for both full and part-time positions. Comprehensive training program. Flexible work schedules. Ability to start or build a career and join a great family. What You Can Expect: A full-service restaurant built on the "8 Slices of Culture", with a company committed to running the best pizzeria in the world where family and friends gather for great food and good times. Our culture is a driving force in how we operate, make decisions and interact with one another. Our key ingredients consist of three simple things: People, Product and Service. By combining these 3 ingredients with Grimaldi's 8 Slices of Culture, we run the best pizza restaurants in the world. Quality - People, Product, Service Family Opportunity, Diversity, Trust Teamwork Creativity, Passion, Success Communication -Listening, Understanding, Resolution Energy - Welcoming, Positive, Fun Accountability - Responsibility, Commitment, Focus Hospitality - Generosity, Smile, Yes Integrity - Respect, Honesty, Values - Find us on Facebook, Twitter, and Instagram We are an Equal Opportunity Employer. We E-verify.
Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become an Oak Host. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Oak Host greets guests, monitors server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host/hostess is responsible for understanding and promoting monthly promotions and daily specials to ensure that all guests have an enjoyable experience. May act as cashier. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary: Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times. Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. Effectively communicates concerns and information to supervisor and listens to communication from supervisor. Effectively relates ideas for improvements to supervisor and management in accordance with chain of command. Observes and reports any and all unsafe behavior displayed by internal and external guests. Greets and seats guests, presents menus to guests, informs them of promotions and specials. Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. Takes names on waiting list, monitors restaurant server seating rotation/floor board plan. Observes tables and keeps track of clean, dirty and occupied tables. Takes guest information and quotes wait times to guests accurately when tables are not immediately available. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. Ensures waiting and foyer areas are kept clean. Acts as cashier as needed or assigned. May be assigned to various venues throughout the property depending on business needs. Assists other team members and departments to contribute to the best overall performance of the department. Upholds a Four Diamond & Four-Star service model. Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests. Regular punctual attendance. Ability to work required overtime. Excellent guest service and communication skills. Ability to read, write and communicate effectively in English. Superior attention to detail and accuracy. Troubleshooting and problem-solving abilities. Ability to meet strict deadlines. Ability to multi-task and remain organized. Must be able to maintain strict confidentiality, discreetness and tact at all times. Ability to deal effectively and interact well with team members and guests. Ability to resolve problems/conflicts in a diplomatic and tactful manner. Ability to adjust quickly to changing conditions. Ability to seek guidance when unsure. Ability to work with interruptions and/or distractions. Other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 1+ years food service experience preferred 1+ years guest service experience CERTIFICATES, LICENSES, REGISTRATIONS Must be able to obtain and maintain an Arkansas Racing License. OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.
Mar 19, 2024
Full time
Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become an Oak Host. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Oak Host greets guests, monitors server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host/hostess is responsible for understanding and promoting monthly promotions and daily specials to ensure that all guests have an enjoyable experience. May act as cashier. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary: Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times. Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. Effectively communicates concerns and information to supervisor and listens to communication from supervisor. Effectively relates ideas for improvements to supervisor and management in accordance with chain of command. Observes and reports any and all unsafe behavior displayed by internal and external guests. Greets and seats guests, presents menus to guests, informs them of promotions and specials. Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. Takes names on waiting list, monitors restaurant server seating rotation/floor board plan. Observes tables and keeps track of clean, dirty and occupied tables. Takes guest information and quotes wait times to guests accurately when tables are not immediately available. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. Ensures waiting and foyer areas are kept clean. Acts as cashier as needed or assigned. May be assigned to various venues throughout the property depending on business needs. Assists other team members and departments to contribute to the best overall performance of the department. Upholds a Four Diamond & Four-Star service model. Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests. Regular punctual attendance. Ability to work required overtime. Excellent guest service and communication skills. Ability to read, write and communicate effectively in English. Superior attention to detail and accuracy. Troubleshooting and problem-solving abilities. Ability to meet strict deadlines. Ability to multi-task and remain organized. Must be able to maintain strict confidentiality, discreetness and tact at all times. Ability to deal effectively and interact well with team members and guests. Ability to resolve problems/conflicts in a diplomatic and tactful manner. Ability to adjust quickly to changing conditions. Ability to seek guidance when unsure. Ability to work with interruptions and/or distractions. Other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 1+ years food service experience preferred 1+ years guest service experience CERTIFICATES, LICENSES, REGISTRATIONS Must be able to obtain and maintain an Arkansas Racing License. OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.
Russo's On The Bay/ Vetro Restaurant & Lounge is looking for an experienced Host/ess who can serve as an overall representative for our business. This role entails someone with great communication, impeccable attention to detail and people skills. The candidate must be a passionate, respectful, hospitality-focused leader with the ability to delight our guests. We believe everything a guest remembers starts with great service, and the Host/Hostess plays an intricate role in the guests' experience. If you are enthusiastic about creating memorable guest experiences and thrive in a customer-centric environment, please apply Requirements Duties: Greet and welcome guests with a friendly and professional demeanor. - Manage the flow of guests and ensure timely seating. Answer phone calls and assist with guest inquiries. Maintain a clean and organized host station. Use POS system (preferably Digital Dining POS), and Reservation System Open Table to manage reservations and seating arrangements. Perform clerical duties/ administrative task. Provide exceptional guest service by addressing any concerns or special requests. Responsible for open and closing duties, but not limited to performing other responsibilities not mentioned here. Experience: 2+ Years' experience in a similar role preferred. Strong communication and interpersonal skills. Excellent phone etiquette and customer service skills. Ability to multitask and work in a fast-paced environment. Knowledge of hospitality industry practices and standards. Preferred (not required) Bilingual Spanish Shifts Weekdays - Evening, Nights, Weekends, Holidays In Person Role - Must be able to commute or planning to relocate before starting work. Job Types: Full-time, Part-time Physical setting: Fine dining restaurant Weekly day range: Monday to Friday; Weekends as needed Salary: $21.00 - $23.00 per hour Benefits Paid Time off (Per NYS Law) Pre-Tax Commuter Transit Benefit 403(b) Participation Paid Training We'd love to hear from you
Mar 19, 2024
Full time
Russo's On The Bay/ Vetro Restaurant & Lounge is looking for an experienced Host/ess who can serve as an overall representative for our business. This role entails someone with great communication, impeccable attention to detail and people skills. The candidate must be a passionate, respectful, hospitality-focused leader with the ability to delight our guests. We believe everything a guest remembers starts with great service, and the Host/Hostess plays an intricate role in the guests' experience. If you are enthusiastic about creating memorable guest experiences and thrive in a customer-centric environment, please apply Requirements Duties: Greet and welcome guests with a friendly and professional demeanor. - Manage the flow of guests and ensure timely seating. Answer phone calls and assist with guest inquiries. Maintain a clean and organized host station. Use POS system (preferably Digital Dining POS), and Reservation System Open Table to manage reservations and seating arrangements. Perform clerical duties/ administrative task. Provide exceptional guest service by addressing any concerns or special requests. Responsible for open and closing duties, but not limited to performing other responsibilities not mentioned here. Experience: 2+ Years' experience in a similar role preferred. Strong communication and interpersonal skills. Excellent phone etiquette and customer service skills. Ability to multitask and work in a fast-paced environment. Knowledge of hospitality industry practices and standards. Preferred (not required) Bilingual Spanish Shifts Weekdays - Evening, Nights, Weekends, Holidays In Person Role - Must be able to commute or planning to relocate before starting work. Job Types: Full-time, Part-time Physical setting: Fine dining restaurant Weekly day range: Monday to Friday; Weekends as needed Salary: $21.00 - $23.00 per hour Benefits Paid Time off (Per NYS Law) Pre-Tax Commuter Transit Benefit 403(b) Participation Paid Training We'd love to hear from you
Job Description When it comes to experiencing nature on its grandest scale, look no further than Grand Canyon Lodge located in Grand Canyon National Park, Arizona. Here, at the North Rim of the canyon, you can experience what few get to enjoy, with incomparable formations and scenic views of this 7th wonder of the world. We?re looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer service they leave with. In this role all about social connection, a smile and sincere greeting goes a long way. If you?re organized, empathetic, and work efficiently, this is the job for you. Not only will you help greet and seat guests at dining locations, but you?ll also play a key role in providing general help to guests and solving any issues to make sure our customers leave happily. Making connections with others in an instant is truly an art form, and with your wizarding skills, you?ll succeed on our team. Essential functions and responsibilities?of the position may vary by Aramark location based on client requirements?and business needs. Job Responsibilities ? Greets guests as they arrive seat them accordingly ensuring the optimum use of tables ? Ensures any special needs or requests for diners are accommodated and arranged ? Maintains the appearance and cleanliness of the front-of-house environment ? Escalates any guest needs or concerns as necessary ? Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations ? Maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc. ? Adaptable to guest needs ? Adheres to Aramark safety policies and procedures including proper food safety and sanitation At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous host/hostess or food service experience preferred Demonstrates excellent guest service skills Demonstrates excellent communication and interpersonal skills, both written and verbal Demonstrates strong organizational skills, accuracy, and attention to detail The ideal candidate has a flexible schedule to work evenings, weekends, and holidays Enjoys working in a lively environment Must be able to obtain food safety certification This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Mar 19, 2024
Full time
Job Description When it comes to experiencing nature on its grandest scale, look no further than Grand Canyon Lodge located in Grand Canyon National Park, Arizona. Here, at the North Rim of the canyon, you can experience what few get to enjoy, with incomparable formations and scenic views of this 7th wonder of the world. We?re looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer service they leave with. In this role all about social connection, a smile and sincere greeting goes a long way. If you?re organized, empathetic, and work efficiently, this is the job for you. Not only will you help greet and seat guests at dining locations, but you?ll also play a key role in providing general help to guests and solving any issues to make sure our customers leave happily. Making connections with others in an instant is truly an art form, and with your wizarding skills, you?ll succeed on our team. Essential functions and responsibilities?of the position may vary by Aramark location based on client requirements?and business needs. Job Responsibilities ? Greets guests as they arrive seat them accordingly ensuring the optimum use of tables ? Ensures any special needs or requests for diners are accommodated and arranged ? Maintains the appearance and cleanliness of the front-of-house environment ? Escalates any guest needs or concerns as necessary ? Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations ? Maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc. ? Adaptable to guest needs ? Adheres to Aramark safety policies and procedures including proper food safety and sanitation At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous host/hostess or food service experience preferred Demonstrates excellent guest service skills Demonstrates excellent communication and interpersonal skills, both written and verbal Demonstrates strong organizational skills, accuracy, and attention to detail The ideal candidate has a flexible schedule to work evenings, weekends, and holidays Enjoys working in a lively environment Must be able to obtain food safety certification This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
JOB REQUIREMENTS To include but not limited to Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests' needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest's name when known, and encourage them to return. Control the flow of guests coming into the restaurant, bar and lounge under pressure. Overseeing daily restaurant reservations, pre-assigning seating where necessary. Answering telephone and directing calls where necessary. Communicating with staff regarding VIPs, special orders, cake orders, special requests, large parties, etc - responsible for conveying all such information to management. Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Participate in weekly marketing requirements Adhere to weekly table and guest list requirements Assist in developing restaurant database through networking and completing data cards. Encourage guests to make weekly table reservations Build and establish a personal clienteles. Performing all opening and closing duties, based upon shift assignment. Cleaning menu covers, replacing inserts and general tidiness of podium area where necessary. Shutting down podium, forwarding phones to voice-loop and stacking menus at end of shift. Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 1 year experience as a hostess in a similar, high-volume restaurant environment or 6 months experience in a fine dining establishment required. 1 Year experience in marketing nightclubs, restaurants and/or related experience in a Retail or marketing internship or related university marketing course preferred. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to program and operate a multi-line telephone Basic computer skills and experience with POS systems and cash handling skills Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to walk without assistance and stand on various surfaces for an extended period of time.
Mar 18, 2024
Full time
JOB REQUIREMENTS To include but not limited to Greeting guests in a positive, friendly manner and making them feel welcome. Anticipating the guests' needs and responding appropriately with a sense of urgency. Maintaining a level of professionalism, that will make guests want to return. Bidding farewell to guests, using guest's name when known, and encourage them to return. Control the flow of guests coming into the restaurant, bar and lounge under pressure. Overseeing daily restaurant reservations, pre-assigning seating where necessary. Answering telephone and directing calls where necessary. Communicating with staff regarding VIPs, special orders, cake orders, special requests, large parties, etc - responsible for conveying all such information to management. Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees. Participate in weekly marketing requirements Adhere to weekly table and guest list requirements Assist in developing restaurant database through networking and completing data cards. Encourage guests to make weekly table reservations Build and establish a personal clienteles. Performing all opening and closing duties, based upon shift assignment. Cleaning menu covers, replacing inserts and general tidiness of podium area where necessary. Shutting down podium, forwarding phones to voice-loop and stacking menus at end of shift. Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 1 year experience as a hostess in a similar, high-volume restaurant environment or 6 months experience in a fine dining establishment required. 1 Year experience in marketing nightclubs, restaurants and/or related experience in a Retail or marketing internship or related university marketing course preferred. Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media Good communication skills; multilingual is a plus. Must be able to speak and to read in English proficiently. Ability to program and operate a multi-line telephone Basic computer skills and experience with POS systems and cash handling skills Ability to work as part of a team in a high stress & high-volume environment. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Positive attitude, self motivated, energetic and is a willing learner. Ability to perform a variety of duties with extreme care, concern and detail. Professionally groomed in a manner consistent with department grooming standards. Physically able to walk without assistance and stand on various surfaces for an extended period of time.
Additional Information Part-Time Job Number Job Category Food and Beverage & Culinary Location Orlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 18, 2024
Full time
Additional Information Part-Time Job Number Job Category Food and Beverage & Culinary Location Orlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.