Job Type Full-time Description The Hotel Laundry Attendant is responsible for cleaning, folding and sorting Hotel linen to the standards set by the Hotel, inventory control, counting and documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Wash, dry, fold and store linens, including sheets, pillow cases, bedspreads, draperies, towels, mats, shower curtains and blankets following company policies and procedures. Keep count of everything laundered each day and note this on the housekeeper sheet (when requested.) Check linens daily for wear or stains that may make them unsuitable for use. Keep count of rejected linens. Responsible for day-to-day care of laundry equipment. Advise Hotel Facilities / Housekeeping Manager promptly concerning maintenance and repairs. When necessary and assigned, make up Hotel Guest Rooms. When necessary and assigned, assist with picking up linen from rooms. Provide the highest quality of service to the customer at all times. Load and unload washer and dryer. Separate terry from linen and wash separately. Ensure that all linen and terry is free of stains and tears prior to washing. Clean dryer lint screens daily and as needed. Clean exterior of machines daily. Sweep and mop the laundry floor daily. Clean the entire laundry area once per week. Maintain laundry carts and racks by cleaning bi-monthly. Requirements Education and/or Experience: High School Diploma or GED 6 months related experience and / or training OR equivalent combination of education and experience Certificates, Licenses, Registrations: Class II Gaming License issued from the Squaxin Island Gaming Commission (must be able to pass a background check). Requires a Valid Washington State Driver License and must be insurable on the Tribe's insurance. BENEFITS: Benefits begin on the 1st day of the month following your hire date, even if you start on the 31st of the month. Low Cost Medical and Dental Plans Vision HRA 401K with a company match of up to 6% Vacation/Holiday/Personal/Unpaid/Sick Leave Options FSA - Medical & Dependent Care Employee Assistance Program AFLAC Free Meals while on Shift Community Vendor Discounts Tuition Assistance Training and Career Development Programs Employee Discounts across Property You can play 18 holes of golf for $50 You can play 9 holes of golf for $30 15% discount at the Pro Shop 25% discount at the Spa 15% discount at all restaurants 50% off childcare at the Squaxin Island Childcare Center 6 wks-5 years ($500-month infant care) LCCR will pay for your gaming license! Plus More To learn more about working at Little Creek Casino Resort, visit: LITTLE CREEK CASINO RESORT VISION AND MISSION EXPECTATIONS: Little Creek Casino Resort Team Members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members. Little Creek Casino Resort is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $16.94 hourly
Mar 14, 2024
Full time
Job Type Full-time Description The Hotel Laundry Attendant is responsible for cleaning, folding and sorting Hotel linen to the standards set by the Hotel, inventory control, counting and documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Wash, dry, fold and store linens, including sheets, pillow cases, bedspreads, draperies, towels, mats, shower curtains and blankets following company policies and procedures. Keep count of everything laundered each day and note this on the housekeeper sheet (when requested.) Check linens daily for wear or stains that may make them unsuitable for use. Keep count of rejected linens. Responsible for day-to-day care of laundry equipment. Advise Hotel Facilities / Housekeeping Manager promptly concerning maintenance and repairs. When necessary and assigned, make up Hotel Guest Rooms. When necessary and assigned, assist with picking up linen from rooms. Provide the highest quality of service to the customer at all times. Load and unload washer and dryer. Separate terry from linen and wash separately. Ensure that all linen and terry is free of stains and tears prior to washing. Clean dryer lint screens daily and as needed. Clean exterior of machines daily. Sweep and mop the laundry floor daily. Clean the entire laundry area once per week. Maintain laundry carts and racks by cleaning bi-monthly. Requirements Education and/or Experience: High School Diploma or GED 6 months related experience and / or training OR equivalent combination of education and experience Certificates, Licenses, Registrations: Class II Gaming License issued from the Squaxin Island Gaming Commission (must be able to pass a background check). Requires a Valid Washington State Driver License and must be insurable on the Tribe's insurance. BENEFITS: Benefits begin on the 1st day of the month following your hire date, even if you start on the 31st of the month. Low Cost Medical and Dental Plans Vision HRA 401K with a company match of up to 6% Vacation/Holiday/Personal/Unpaid/Sick Leave Options FSA - Medical & Dependent Care Employee Assistance Program AFLAC Free Meals while on Shift Community Vendor Discounts Tuition Assistance Training and Career Development Programs Employee Discounts across Property You can play 18 holes of golf for $50 You can play 9 holes of golf for $30 15% discount at the Pro Shop 25% discount at the Spa 15% discount at all restaurants 50% off childcare at the Squaxin Island Childcare Center 6 wks-5 years ($500-month infant care) LCCR will pay for your gaming license! Plus More To learn more about working at Little Creek Casino Resort, visit: LITTLE CREEK CASINO RESORT VISION AND MISSION EXPECTATIONS: Little Creek Casino Resort Team Members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members. Little Creek Casino Resort is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $16.94 hourly
Req ID: 431586 Address: 680 Wine Country Road Prosser, WA, 99350 Welcome to Love's! Where People are the Heart of Our Success Hotel Laundry Attendant Laundry Attendants are expected to maintain and promote excellence in hospitality and customer service. They are responsible for the complete upkeep and smooth functioning of the laundry department. Benefits That Can't Be Beat: Earn $15.74 - $17.00 per hour (paid weekly) Medical/Dental/Vision and Life Insurance Plans Flexible Scheduling Competitive pay (paid weekly) Team Member bonus program Holiday pay 401(k) with matching contributions Parental Leave Adoption Assistance Pet Insurance Employee Assistance Program Essential Functions Greet customers as you see them, speak politely, and assist customers. Change and replace all bed linens and towels. Sanitize and clean all restrooms. Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture. Vacuum/mop all floors. Restock all room amenities. Assure all rooms are set up to company standards. Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Maintain a safe facility and use safety first practices to remain accident-free. Other duties as assigned by your manager. Education and Experience High School Diploma or GED preferred Customer service and prior housekeeping experience preferred Skills and Physical Demands Hard Skills: Ability to learn and operate a casher register; Ability to learn and perform basic office/clerical tasks Soft Skills: Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic. Regularly required to talk and hear. Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing. Occasional light lifting not over 50lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the employee will primarily be working within a hotel environment working directly with food and beverages and interacting with the public face-to-face. Occasionally, the employee may be exposed to high-concentrated cleaning solutions, dust, dirt, or grime. The noise level in the work environment will be at a low level. Diversity Statement From the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation. Grow Far with Love's As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love's, all roads lead to success! Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service. EOE-Protected Veterans/Disability
Mar 12, 2024
Full time
Req ID: 431586 Address: 680 Wine Country Road Prosser, WA, 99350 Welcome to Love's! Where People are the Heart of Our Success Hotel Laundry Attendant Laundry Attendants are expected to maintain and promote excellence in hospitality and customer service. They are responsible for the complete upkeep and smooth functioning of the laundry department. Benefits That Can't Be Beat: Earn $15.74 - $17.00 per hour (paid weekly) Medical/Dental/Vision and Life Insurance Plans Flexible Scheduling Competitive pay (paid weekly) Team Member bonus program Holiday pay 401(k) with matching contributions Parental Leave Adoption Assistance Pet Insurance Employee Assistance Program Essential Functions Greet customers as you see them, speak politely, and assist customers. Change and replace all bed linens and towels. Sanitize and clean all restrooms. Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture. Vacuum/mop all floors. Restock all room amenities. Assure all rooms are set up to company standards. Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Maintain a safe facility and use safety first practices to remain accident-free. Other duties as assigned by your manager. Education and Experience High School Diploma or GED preferred Customer service and prior housekeeping experience preferred Skills and Physical Demands Hard Skills: Ability to learn and operate a casher register; Ability to learn and perform basic office/clerical tasks Soft Skills: Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic. Regularly required to talk and hear. Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing. Occasional light lifting not over 50lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the employee will primarily be working within a hotel environment working directly with food and beverages and interacting with the public face-to-face. Occasionally, the employee may be exposed to high-concentrated cleaning solutions, dust, dirt, or grime. The noise level in the work environment will be at a low level. Diversity Statement From the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation. Grow Far with Love's As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love's, all roads lead to success! Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service. EOE-Protected Veterans/Disability
Req ID: 431262 Address: 680 Wine Country Road Prosser, WA, 99350 Welcome to Love's! Where People are the Heart of Our Success Hotel Breakfast Bar Attendant Breakfast Bar Attendants help our guests start their day off right by providing quality breakfast foods. Breakfast Bar Attendants will maintain and promote excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner. Benefits That Can't Be Beat: Earn $15.74 - $17.00 per hour (paid weekly) Medical/Dental/Vision and Life Insurance Plans Flexible Scheduling Team Member bonus program Holiday pay 401(k) with matching contributions Parental Leave Pet Insurance Employee Assistance Program Essential Functions Greet customers as you see them, speak politely, and assist customers. Maintain personal grooming and uniform standards. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Follow safety procedures while using a sharp knife, toaster, ovens, and other food preparation tools and appliances. Remove and re-line trash cans, clean and wipe chairs, tables, beverage area, and the breakfast and condiment station. Sweep, vacuum or mop floors in the breakfast area and lobby. Maintain a safe facility and use safety first practices to remain accident-free. Other duties as assigned by your manager. Education and Experience High School Diploma or GED required Prior customer service, cash handling, and office accounting or auditing experience preferred Skills and Physical Demands Hard Skills: Ability to learn and operate a casher register; Ability to learn and perform basic office/clerical tasks Soft Skills: Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic. Regularly required to talk and hear. Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing. Occasional light lifting not over 50lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the employee will primarily be working within a hotel environment working directly with food and beverages and interacting with the public face-to-face. Occasionally, the employee may be exposed to high-concentrated cleaning solutions, dust, dirt, or grime. The noise level in the work environment will be at a low level. Diversity Statement From the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation. Grow Far with Love's As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love's, all roads lead to success! Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service. EOE-Protected Veterans/Disability
Mar 04, 2024
Full time
Req ID: 431262 Address: 680 Wine Country Road Prosser, WA, 99350 Welcome to Love's! Where People are the Heart of Our Success Hotel Breakfast Bar Attendant Breakfast Bar Attendants help our guests start their day off right by providing quality breakfast foods. Breakfast Bar Attendants will maintain and promote excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner. Benefits That Can't Be Beat: Earn $15.74 - $17.00 per hour (paid weekly) Medical/Dental/Vision and Life Insurance Plans Flexible Scheduling Team Member bonus program Holiday pay 401(k) with matching contributions Parental Leave Pet Insurance Employee Assistance Program Essential Functions Greet customers as you see them, speak politely, and assist customers. Maintain personal grooming and uniform standards. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Follow safety procedures while using a sharp knife, toaster, ovens, and other food preparation tools and appliances. Remove and re-line trash cans, clean and wipe chairs, tables, beverage area, and the breakfast and condiment station. Sweep, vacuum or mop floors in the breakfast area and lobby. Maintain a safe facility and use safety first practices to remain accident-free. Other duties as assigned by your manager. Education and Experience High School Diploma or GED required Prior customer service, cash handling, and office accounting or auditing experience preferred Skills and Physical Demands Hard Skills: Ability to learn and operate a casher register; Ability to learn and perform basic office/clerical tasks Soft Skills: Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic. Regularly required to talk and hear. Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing. Occasional light lifting not over 50lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the employee will primarily be working within a hotel environment working directly with food and beverages and interacting with the public face-to-face. Occasionally, the employee may be exposed to high-concentrated cleaning solutions, dust, dirt, or grime. The noise level in the work environment will be at a low level. Diversity Statement From the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation. Grow Far with Love's As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love's, all roads lead to success! Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service. EOE-Protected Veterans/Disability
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Located just 5 mi from the Ronald Reagan Washington National Airport, this hotel has a modern gym and several dining options. Each room has a tea/coffee maker. This Washington, DC hotel is 1.1 mi from the White House and within a 2.5 mi radius of the Newseum and the International Spy Museum. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 09, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Located just 5 mi from the Ronald Reagan Washington National Airport, this hotel has a modern gym and several dining options. Each room has a tea/coffee maker. This Washington, DC hotel is 1.1 mi from the White House and within a 2.5 mi radius of the Newseum and the International Spy Museum. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan