Russo's On The Bay/ Vetro Restaurant & Lounge is looking for an experienced Host/ess who can serve as an overall representative for our business. This role entails someone with great communication, impeccable attention to detail and people skills. The candidate must be a passionate, respectful, hospitality-focused leader with the ability to delight our guests. We believe everything a guest remembers starts with great service, and the Host/Hostess plays an intricate role in the guests' experience. If you are enthusiastic about creating memorable guest experiences and thrive in a customer-centric environment, please apply Requirements Duties: Greet and welcome guests with a friendly and professional demeanor. - Manage the flow of guests and ensure timely seating. Answer phone calls and assist with guest inquiries. Maintain a clean and organized host station. Use POS system (preferably Digital Dining POS), and Reservation System Open Table to manage reservations and seating arrangements. Perform clerical duties/ administrative task. Provide exceptional guest service by addressing any concerns or special requests. Responsible for open and closing duties, but not limited to performing other responsibilities not mentioned here. Experience: 2+ Years' experience in a similar role preferred. Strong communication and interpersonal skills. Excellent phone etiquette and customer service skills. Ability to multitask and work in a fast-paced environment. Knowledge of hospitality industry practices and standards. Preferred (not required) Bilingual Spanish Shifts Weekdays - Evening, Nights, Weekends, Holidays In Person Role - Must be able to commute or planning to relocate before starting work. Job Types: Full-time, Part-time Physical setting: Fine dining restaurant Weekly day range: Monday to Friday; Weekends as needed Salary: $21.00 - $23.00 per hour Benefits Paid Time off (Per NYS Law) Pre-Tax Commuter Transit Benefit 403(b) Participation Paid Training We'd love to hear from you
Mar 19, 2024
Full time
Russo's On The Bay/ Vetro Restaurant & Lounge is looking for an experienced Host/ess who can serve as an overall representative for our business. This role entails someone with great communication, impeccable attention to detail and people skills. The candidate must be a passionate, respectful, hospitality-focused leader with the ability to delight our guests. We believe everything a guest remembers starts with great service, and the Host/Hostess plays an intricate role in the guests' experience. If you are enthusiastic about creating memorable guest experiences and thrive in a customer-centric environment, please apply Requirements Duties: Greet and welcome guests with a friendly and professional demeanor. - Manage the flow of guests and ensure timely seating. Answer phone calls and assist with guest inquiries. Maintain a clean and organized host station. Use POS system (preferably Digital Dining POS), and Reservation System Open Table to manage reservations and seating arrangements. Perform clerical duties/ administrative task. Provide exceptional guest service by addressing any concerns or special requests. Responsible for open and closing duties, but not limited to performing other responsibilities not mentioned here. Experience: 2+ Years' experience in a similar role preferred. Strong communication and interpersonal skills. Excellent phone etiquette and customer service skills. Ability to multitask and work in a fast-paced environment. Knowledge of hospitality industry practices and standards. Preferred (not required) Bilingual Spanish Shifts Weekdays - Evening, Nights, Weekends, Holidays In Person Role - Must be able to commute or planning to relocate before starting work. Job Types: Full-time, Part-time Physical setting: Fine dining restaurant Weekly day range: Monday to Friday; Weekends as needed Salary: $21.00 - $23.00 per hour Benefits Paid Time off (Per NYS Law) Pre-Tax Commuter Transit Benefit 403(b) Participation Paid Training We'd love to hear from you
Job Title: Cashier & Host/Hostess Compensation: Minimum Wage Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun! We promise to bring joy through dance, straw twirling and serving ketchup smiles Be a part of the Johnny Rockets team and help us fill the world with fun and smiles! Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression and Individuality which totally outweighs everything else! WE WANT YOU: To get excited about performing with a team both musically and through serving guests. To get joy out of making others smile To ensure that the music doesn't stop To enjoy having fun and still be able to deliver So, what exactly does a Cashier & Host/Hostess do at Johnny Rockets: SUMMARY: Create a lively and entertaining experience while serving all-American burgers, shakes and fries. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Host/Hostess Team Player. Maintains the highest standards pertaining to cleanliness, hygiene, health, and sanitation. Keeping an eye on the entrance to ensure that Guests are greeted and seated quickly. Welcomes each Guest with, "Hello". Inquires if the Guest has dined with Johnny Rockets before. Introduces the name of their Server after seating the Guest. Seating the floor evenly to ensure a great Guest Experience. Having knowledge of our menu items and to be able to respond to Guests questions and inquiries with factual, timely responses. Smiles, is upbeat, energetic, and genuinely has a good time while completing all job functions. Performs opening and closing procedures and any side work that is required. Inquires/Observes to ensure the Guest is satisfied. Cashier Doesn't wait for the Manager to greet Guests with, a "Hello" as they enter the restaurant, but takes initiative to make it happen. Smiles, is upbeat, and energetic when delivering a great Guest Experience. Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while resolving the Guests concerns. Always asks the Guest, "Have you ever been to Johnny Rockets before?" Follows the Server/Cashier Sequence of Service. Provides Ketchup smiles. Keeps their area clean and well stocked. Performs open and closing procedures. Follows proper checkout procedures and declaration of tips. Works safely while using good judgement and following Company and OSHA regulations Immediately informs Manager regarding Guest Experience concerns. KNOWLEDGE/SKILLS/ABILITIES Previous related experience a plus; knowledge of the sequence of service procedures. Ability to read, write and communicate with guests and team members. Ability to understand and follow written and verbal instructions. Ability to perform simple math calculations. Must be able to handle multiple priorities and know how to prioritize. Are you ready to Rock our Guests? Are you ready to fill the world with fun and smiles? Skills & Requirements Qualifications
Mar 19, 2024
Full time
Job Title: Cashier & Host/Hostess Compensation: Minimum Wage Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun! We promise to bring joy through dance, straw twirling and serving ketchup smiles Be a part of the Johnny Rockets team and help us fill the world with fun and smiles! Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression and Individuality which totally outweighs everything else! WE WANT YOU: To get excited about performing with a team both musically and through serving guests. To get joy out of making others smile To ensure that the music doesn't stop To enjoy having fun and still be able to deliver So, what exactly does a Cashier & Host/Hostess do at Johnny Rockets: SUMMARY: Create a lively and entertaining experience while serving all-American burgers, shakes and fries. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Host/Hostess Team Player. Maintains the highest standards pertaining to cleanliness, hygiene, health, and sanitation. Keeping an eye on the entrance to ensure that Guests are greeted and seated quickly. Welcomes each Guest with, "Hello". Inquires if the Guest has dined with Johnny Rockets before. Introduces the name of their Server after seating the Guest. Seating the floor evenly to ensure a great Guest Experience. Having knowledge of our menu items and to be able to respond to Guests questions and inquiries with factual, timely responses. Smiles, is upbeat, energetic, and genuinely has a good time while completing all job functions. Performs opening and closing procedures and any side work that is required. Inquires/Observes to ensure the Guest is satisfied. Cashier Doesn't wait for the Manager to greet Guests with, a "Hello" as they enter the restaurant, but takes initiative to make it happen. Smiles, is upbeat, and energetic when delivering a great Guest Experience. Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while resolving the Guests concerns. Always asks the Guest, "Have you ever been to Johnny Rockets before?" Follows the Server/Cashier Sequence of Service. Provides Ketchup smiles. Keeps their area clean and well stocked. Performs open and closing procedures. Follows proper checkout procedures and declaration of tips. Works safely while using good judgement and following Company and OSHA regulations Immediately informs Manager regarding Guest Experience concerns. KNOWLEDGE/SKILLS/ABILITIES Previous related experience a plus; knowledge of the sequence of service procedures. Ability to read, write and communicate with guests and team members. Ability to understand and follow written and verbal instructions. Ability to perform simple math calculations. Must be able to handle multiple priorities and know how to prioritize. Are you ready to Rock our Guests? Are you ready to fill the world with fun and smiles? Skills & Requirements Qualifications
As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Responsibilities of a Host • Greeting, seating, and escorting guests. • Opens door for guests arriving and departing. • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. • Process To-Go and Delivery Orders • Manage Wait List when the restaurant is busy • Providing menu recommendations and additional information. • Upselling additional products when appropriate. • Taking orders using software, order slips, or by memorization. • Communicating order details to the kitchen staff. • Delivering food and beverages in a timely fashion to outside guests. • Cleaning and maintaining the appearance of the restaurant • Providing exceptional customer experience. Host Job Requirements • Prior experience as a host is a plus. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts. • Must be a team player. Benefits: • Competitive Pay • Flexible Hours • Extensive Training • Real Advancement Opportunities
Mar 19, 2024
Full time
As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Responsibilities of a Host • Greeting, seating, and escorting guests. • Opens door for guests arriving and departing. • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. • Process To-Go and Delivery Orders • Manage Wait List when the restaurant is busy • Providing menu recommendations and additional information. • Upselling additional products when appropriate. • Taking orders using software, order slips, or by memorization. • Communicating order details to the kitchen staff. • Delivering food and beverages in a timely fashion to outside guests. • Cleaning and maintaining the appearance of the restaurant • Providing exceptional customer experience. Host Job Requirements • Prior experience as a host is a plus. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts. • Must be a team player. Benefits: • Competitive Pay • Flexible Hours • Extensive Training • Real Advancement Opportunities
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $19.00 / hour
Mar 19, 2024
Full time
Hiring immediately for full-time or part-time Host or Hostesses. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Job Responsibilities: Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders) Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food Set and clear a table neatly and efficiently according to P.F. Chang's specifications Learn curbside process and takeout expectations Conducts side-work as required for each shift Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Ability to execute proper sanitation practices and safety procedures. Must be able to communicate effectively with co-workers and guests Flexibility to work a variety of shifts Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $16.00 - $19.00 / hour
As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Responsibilities of a Host • Greeting, seating, and escorting guests. • Opens door for guests arriving and departing. • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. • Process To-Go and Delivery Orders • Manage Wait List when the restaurant is busy • Providing menu recommendations and additional information. • Upselling additional products when appropriate. • Taking orders using software, order slips, or by memorization. • Communicating order details to the kitchen staff. • Delivering food and beverages in a timely fashion to outside guests. • Cleaning and maintaining the appearance of the restaurant • Providing exceptional customer experience. Host Job Requirements • Prior experience as a host is a plus. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts. • Must be a team player. Benefits: • Competitive Pay • Flexible Hours • Extensive Training • Real Advancement Opportunities
Mar 19, 2024
Full time
As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Responsibilities of a Host • Greeting, seating, and escorting guests. • Opens door for guests arriving and departing. • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. • Process To-Go and Delivery Orders • Manage Wait List when the restaurant is busy • Providing menu recommendations and additional information. • Upselling additional products when appropriate. • Taking orders using software, order slips, or by memorization. • Communicating order details to the kitchen staff. • Delivering food and beverages in a timely fashion to outside guests. • Cleaning and maintaining the appearance of the restaurant • Providing exceptional customer experience. Host Job Requirements • Prior experience as a host is a plus. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts. • Must be a team player. Benefits: • Competitive Pay • Flexible Hours • Extensive Training • Real Advancement Opportunities
As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Responsibilities of a Host • Greeting, seating, and escorting guests. • Opens door for guests arriving and departing. • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. • Process To-Go and Delivery Orders • Manage Wait List when the restaurant is busy • Providing menu recommendations and additional information. • Upselling additional products when appropriate. • Taking orders using software, order slips, or by memorization. • Communicating order details to the kitchen staff. • Delivering food and beverages in a timely fashion to outside guests. • Cleaning and maintaining the appearance of the restaurant • Providing exceptional customer experience. Host Job Requirements • Prior experience as a host is a plus. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts. • Must be a team player. Benefits: • Competitive Pay • Flexible Hours • Extensive Training • Real Advancement Opportunities
Mar 19, 2024
Full time
As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Responsibilities of a Host • Greeting, seating, and escorting guests. • Opens door for guests arriving and departing. • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. • Process To-Go and Delivery Orders • Manage Wait List when the restaurant is busy • Providing menu recommendations and additional information. • Upselling additional products when appropriate. • Taking orders using software, order slips, or by memorization. • Communicating order details to the kitchen staff. • Delivering food and beverages in a timely fashion to outside guests. • Cleaning and maintaining the appearance of the restaurant • Providing exceptional customer experience. Host Job Requirements • Prior experience as a host is a plus. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts. • Must be a team player. Benefits: • Competitive Pay • Flexible Hours • Extensive Training • Real Advancement Opportunities
Metz Culinary Management
Blue Mountain Lake, New York
POSITION TITLE: Guest Services and Housekeeping Supervisor LOCATION: Minnowbrook Conference Center, Indian Lake NY SALARY: $21/hr Guest Services/Housekeeping Supervisor Qualifications: Hospitality industry, food service, restaurant host/hostess, hotel/lodging front desk, housekeeping Brings a SMILE and strong work ethic to the TEAM Job Relations: Multi-faceted position with the focus always on the guest Front desk guest services Housekeeping Food service duties Hospitality-driven Able to work and thrive in a team environment Inter-relationship - Must work closely with all team members and leadership team Duties & Responsibilities Greet, register and service guests in a friendly and courteous manner according to Metz Culinary Management standards Maintaining the highest level of service in accordance with the values of Metz Culinary Management standards and regulatory compliance Maintains contact with customers so as to be aware of customer acceptance of the food program and lodging accommodations. Develops working rapport with all team members. Collaborates with General Manager to address customer complaints, suggestions or requests immediately. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards Inspect rooms and common areas to ensure cleanliness meets or exceeds established standard Schedule, assign, follow up on daily cleaning tasks Oversee inventory of cleaning supplies and linens to ensure adequate stock Train new and existing housekeeping staff on best practices Assign and complete deep cleaning tasks during off peak times Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching Keeps personal work areas clean, neat and efficiently arranged at all times. Performs any other tasks as requested by the General Manager. Physical Demands: Lift and carry up to 50 lbs Bending and stooping to clean low areas, move objects to clean under/behind Standing for long periods of time Repetitive motion - including but not limited to folding, sweeping, scrubbing, mopping Metz Culinary Management is growing and we have openings for a Rock Star Food Service Supervisor who shares our passion for Food and Service in a busy setting. We are seeking a polished and professional identity and winning attitude from an Experienced Food Service Supervisor with a background in Café Management, Retail Sales, Kitchen Operations, and Guest Services. Requirements: Experience in commercial/institution dining such as school or healthcare facility SERV Safe Certification Employee Management experience including Scheduling, Disciplinary Measures and Employee Recognition Programs Record Keeping and Budget Management Create and Submit Reports Responsibilities: Develop and maintain working rapport with residents, patients and community Ensure complaints, suggestions and public relations are priority functions Support GM in communications with Client Contracts and all Departments Maintain Safe and Sanitary working environment Train Staff and ensure continuing training for all employees Perform any other tasks as requested by GM Metz Culinary Management is a FAMILY-DRIVEN company that collaborates with its partners to deliver RESTAURANT-INSPIRED hospitality to each and every guest.
Mar 13, 2024
Full time
POSITION TITLE: Guest Services and Housekeeping Supervisor LOCATION: Minnowbrook Conference Center, Indian Lake NY SALARY: $21/hr Guest Services/Housekeeping Supervisor Qualifications: Hospitality industry, food service, restaurant host/hostess, hotel/lodging front desk, housekeeping Brings a SMILE and strong work ethic to the TEAM Job Relations: Multi-faceted position with the focus always on the guest Front desk guest services Housekeeping Food service duties Hospitality-driven Able to work and thrive in a team environment Inter-relationship - Must work closely with all team members and leadership team Duties & Responsibilities Greet, register and service guests in a friendly and courteous manner according to Metz Culinary Management standards Maintaining the highest level of service in accordance with the values of Metz Culinary Management standards and regulatory compliance Maintains contact with customers so as to be aware of customer acceptance of the food program and lodging accommodations. Develops working rapport with all team members. Collaborates with General Manager to address customer complaints, suggestions or requests immediately. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards Inspect rooms and common areas to ensure cleanliness meets or exceeds established standard Schedule, assign, follow up on daily cleaning tasks Oversee inventory of cleaning supplies and linens to ensure adequate stock Train new and existing housekeeping staff on best practices Assign and complete deep cleaning tasks during off peak times Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching Keeps personal work areas clean, neat and efficiently arranged at all times. Performs any other tasks as requested by the General Manager. Physical Demands: Lift and carry up to 50 lbs Bending and stooping to clean low areas, move objects to clean under/behind Standing for long periods of time Repetitive motion - including but not limited to folding, sweeping, scrubbing, mopping Metz Culinary Management is growing and we have openings for a Rock Star Food Service Supervisor who shares our passion for Food and Service in a busy setting. We are seeking a polished and professional identity and winning attitude from an Experienced Food Service Supervisor with a background in Café Management, Retail Sales, Kitchen Operations, and Guest Services. Requirements: Experience in commercial/institution dining such as school or healthcare facility SERV Safe Certification Employee Management experience including Scheduling, Disciplinary Measures and Employee Recognition Programs Record Keeping and Budget Management Create and Submit Reports Responsibilities: Develop and maintain working rapport with residents, patients and community Ensure complaints, suggestions and public relations are priority functions Support GM in communications with Client Contracts and all Departments Maintain Safe and Sanitary working environment Train Staff and ensure continuing training for all employees Perform any other tasks as requested by GM Metz Culinary Management is a FAMILY-DRIVEN company that collaborates with its partners to deliver RESTAURANT-INSPIRED hospitality to each and every guest.
Overall Role Description: The primary role of a Maître d' is to ensure the smooth and efficient operation of the front-of-house service. Here is a detailed job description for a maître d. Key Responsibilities: Guest Reception: Greet and welcome guests upon their arrival, providing a warm and professional first impression. Reservations: Manage reservations, allocate tables, and maintain an organized reservation system. Seating Arrangements: Ensure efficient and equitable seating of guests, taking into account special requests and the restaurant's layout. Customer Service: Address guest inquiries, concerns, and special requests, ensuring exceptional customer service. Staff Coordination: Coordinate with the waitstaff to ensure that the service runs smoothly and guests receive prompt and attentive service. Sidework: Verify that ALL Sidework is completed to satisfaction Scheduling: Post weekly staff schedule Payroll: Verify hours worked, tips paid & tips paid out. Submit for processing. Inventory/Order: Get items needed from each department and submit order according to schedule or in case of emergency. Complete weekly inventory Log Book: Log in notes for each shift, this also includes Tip Out for each employee. Table Maintenance: Oversee the cleanliness and organization of dining tables, ensuring they are properly set up with the necessary utensils, glassware, and tableware. Special Occasions: Assist in planning and organizing special events, celebrations, and private dining experiences. Conflict Resolution: Handle any guest complaints or issues professionally and effectively, striving to resolve them to the guest's satisfaction. Communication: Maintain open and effective communication with kitchen staff, bartenders, and management to ensure seamless service. This also pertains to answering call/text messages that are work related that are urgent matters. Training: Train and supervise host/hostess staff on guest service protocols, including seating etiquette and guest interaction. Etiquette: Ensure that staff members maintain proper etiquette and appearance, including dress code compliance. Record Keeping: Keep records of reservations, guest preferences, and any incidents or issues for future reference. Suggestive Selling: Offer recommendations on menu items, wine pairings, and specials to enhance the guest experience and increase revenue. Emergency Response: Be prepared to handle emergency situations such as fire alarms or medical emergencies and follow established safety procedures. Additional Notes: This is a general scope of the role specified above. It is not limiting to the description in this document. Other duties may present itself as the need for business and shall be conducted accordingly.
Mar 10, 2024
Full time
Overall Role Description: The primary role of a Maître d' is to ensure the smooth and efficient operation of the front-of-house service. Here is a detailed job description for a maître d. Key Responsibilities: Guest Reception: Greet and welcome guests upon their arrival, providing a warm and professional first impression. Reservations: Manage reservations, allocate tables, and maintain an organized reservation system. Seating Arrangements: Ensure efficient and equitable seating of guests, taking into account special requests and the restaurant's layout. Customer Service: Address guest inquiries, concerns, and special requests, ensuring exceptional customer service. Staff Coordination: Coordinate with the waitstaff to ensure that the service runs smoothly and guests receive prompt and attentive service. Sidework: Verify that ALL Sidework is completed to satisfaction Scheduling: Post weekly staff schedule Payroll: Verify hours worked, tips paid & tips paid out. Submit for processing. Inventory/Order: Get items needed from each department and submit order according to schedule or in case of emergency. Complete weekly inventory Log Book: Log in notes for each shift, this also includes Tip Out for each employee. Table Maintenance: Oversee the cleanliness and organization of dining tables, ensuring they are properly set up with the necessary utensils, glassware, and tableware. Special Occasions: Assist in planning and organizing special events, celebrations, and private dining experiences. Conflict Resolution: Handle any guest complaints or issues professionally and effectively, striving to resolve them to the guest's satisfaction. Communication: Maintain open and effective communication with kitchen staff, bartenders, and management to ensure seamless service. This also pertains to answering call/text messages that are work related that are urgent matters. Training: Train and supervise host/hostess staff on guest service protocols, including seating etiquette and guest interaction. Etiquette: Ensure that staff members maintain proper etiquette and appearance, including dress code compliance. Record Keeping: Keep records of reservations, guest preferences, and any incidents or issues for future reference. Suggestive Selling: Offer recommendations on menu items, wine pairings, and specials to enhance the guest experience and increase revenue. Emergency Response: Be prepared to handle emergency situations such as fire alarms or medical emergencies and follow established safety procedures. Additional Notes: This is a general scope of the role specified above. It is not limiting to the description in this document. Other duties may present itself as the need for business and shall be conducted accordingly.