Since 1996, Delaware North Sportservice has partnered with Bridgestone Arena to provide memorable and unforgettable guest experiences. From the hundreds of thousands of Nashville Predators fans that stream through the doors every season, to the legions of guests that experience the concerts, basketball games, and other special events Bridgestone Arena has to offer, all of our guests receive the excellent customer service and GuestPath standards that Sportservice is known for.
Sportservice offers a variety of options for every guest - from Asian stir fry or barbecue, to hamburgers, hot dogs, and popcorn, to the range of gourmet items served in our All-Inclusive Clubs. So whether it's a sold-out hockey game, a major concert, or a nationally televised awards show, Sportservice excels at providing the finest in traditional concessions and gourmet dining.The Opportunity
Job Title: Host/Hostess
Unit Name: Smoky Mountain Sportservice
Reports to: Food & Beverage Manager/Clubs Manager
Shift/Hours Required: All major events at Bridgestone Arena
Age Requirement (if applic): 18 years Old
Pay Rate: $11 per hour
We are seeking an outgoing and friendly employee to greet and seat guest in our Tavern Bar & Grill and/or Clubs at Bridgestone Arena. Your responsibilities will include:
Setting up host station, greet guest and seats them at tables according to seating chart,
Maintain control of the seating and wait times,
Answer any questions regarding service and provide general assistance for guests and employees
Speak with guests to ensure satisfaction with food and service and respond to complaints.
Additional duties may be assigned throughout shift.
Must be able to lift up to 35lbs. Will be frequently walking, standing, bending, lifting, reaching and stretching throughout shift. Must be able to work in a fast paced environment. You may be required to work overtime on short notice. Prior experience in guest service environment is preferred.
Environmental Working Conditions
May be exposed to extreme hot or cold temperatures depending on the season
May be exposed to outdoor elements
*All positions require you to successfully complete a pre-employment and annual background screening.
Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time.
Delaware North Sportservice is an Equal Opportunity Employer