Front Desk Receptionist

  • The Nail Hall
  • San Francisco, CA, USA
  • Feb 11, 2020
Full time Front Desk and Night Auditors Office and Administrative Support

Job Description

Seeking a stylish, friendly, trustworthy professional with outstanding customer service skills to join our healthy concept salon! We are a 100% non-toxic nail bar putting a fresh spin on the traditional nail salon experience. We are experienced small business owners passionate about clean beauty and building community. You will gain valuable experience in seeing first-hand how to operate a small business, planning and executing events and creating partnerships with brands and engaging our community.

We are located in the bustling Mid-Market neighborhood of San Francisco, centrally located in between tech offices and high-end residential apartments and walking distance from MUNI, City Hall, restaurants and coffee shops. As our Front Desk Coordinator, you will be responsible for creating and maintaining a welcoming atmosphere and a unique guest experience.

Job Responsibilities

  • Greet and check guests in and out
  • Recommend and schedule treatments/services
  • Maximize scheduling for time efficiency and profitability
  • Answer phones, return calls and respond to emails
  • Educate guests on our product lines and upsell when appropriate
  • Provide assistance and support to owners and technicians
  • Take pictures and post to salon social media platforms
  • Run reports from online booking system, help strategize ways to improve sales
  • Assist in taking inventory and re-ordering
  • Assist in booking and operations of private events

Qualifications

  • Proven experience as an outstanding receptionist
  • Exceptional customer service skills in person, over email and phone
  • Time-management and organizational skills
  • High energy and detail-oriented
  • Knowledge of salon/spa management software
  • Minimum 1 year experience in a Salon/Spa environment

We offer a positive and clean work environment, competitive salary, and potential for growth in our company. If this sounds like a role for you, send us your resume and why you would be a fit for The Nail Hall!

Job Types: Full-time, Part-time

Salary: $16.00 to $17.00 /hour

Experience:

  • customer service: 1 year (Required)
  • Salon Software: 1 year (Preferred)
  • Receptionist: 1 year (Required)

Education:

  • High school or equivalent (Required)

Application Question:

  • Why do you want to work at The Nail Hall?

Additional Compensation:

  • Store Discounts

Work Location:

  • One location

Benefits:

  • Flexible schedule

Hours per week:

  • 30-39

Setting:

  • Other

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Schedule:

  • Monday to Friday
  • Weekends required
  • 10 hour shift

A non-toxic nail salon and event space in
the heart of San Francisco's Mid-Market neighborhood.