General Manager () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Medical, dental, and vision insurance & 401k Quarterly bonus program Opportunities for people-development bonuses Tuition assistance (100% coverage for select degrees or up to $5,250/year) Career growth (need we say more?) Paid time off Holiday closures WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Business knowledge (P&L management, food safety, sales-forecasting, staffing you get the idea) Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant A creative approach to marketing (fundraisers, community-engagement, etc.) Passion for leadership and team development The ability to deliver a great guest experience Previous restaurant experience Ability to jump in and assist where needed The ability to communicate in the primary language(s) of the work location ABOUT CHIPOTLE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,750 restaurants as of December 31, 2020, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With nearly 88,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Primary Location: Oregon - Warrenton - 4026 - Warrenton OR II-(04026) Work Location: 4026 - Warrenton OR II-(04026) 103A US-101 Warrenton 97146
Apr 18, 2024
Full time
General Manager () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Medical, dental, and vision insurance & 401k Quarterly bonus program Opportunities for people-development bonuses Tuition assistance (100% coverage for select degrees or up to $5,250/year) Career growth (need we say more?) Paid time off Holiday closures WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Business knowledge (P&L management, food safety, sales-forecasting, staffing you get the idea) Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant A creative approach to marketing (fundraisers, community-engagement, etc.) Passion for leadership and team development The ability to deliver a great guest experience Previous restaurant experience Ability to jump in and assist where needed The ability to communicate in the primary language(s) of the work location ABOUT CHIPOTLE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,750 restaurants as of December 31, 2020, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With nearly 88,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Primary Location: Oregon - Warrenton - 4026 - Warrenton OR II-(04026) Work Location: 4026 - Warrenton OR II-(04026) 103A US-101 Warrenton 97146
General Manager () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Medical, dental, and vision insurance & 401k Quarterly bonus program Opportunities for people-development bonuses Tuition assistance (100% coverage for select degrees or up to $5,250/year) Career growth (need we say more?) Paid time off Holiday closures WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Business knowledge (P&L management, food safety, sales-forecasting, staffing you get the idea) Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant A creative approach to marketing (fundraisers, community-engagement, etc.) Passion for leadership and team development The ability to deliver a great guest experience Previous restaurant experience Ability to jump in and assist where needed The ability to communicate in the primary language(s) of the work location ABOUT CHIPOTLE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,750 restaurants as of December 31, 2020, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With nearly 88,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Primary Location: Oregon - Warrenton - 4026 - Warrenton OR II-(04026) Work Location: 4026 - Warrenton OR II-(04026) 103A US-101 Warrenton 97146
Apr 18, 2024
Full time
General Manager () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Medical, dental, and vision insurance & 401k Quarterly bonus program Opportunities for people-development bonuses Tuition assistance (100% coverage for select degrees or up to $5,250/year) Career growth (need we say more?) Paid time off Holiday closures WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Business knowledge (P&L management, food safety, sales-forecasting, staffing you get the idea) Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant A creative approach to marketing (fundraisers, community-engagement, etc.) Passion for leadership and team development The ability to deliver a great guest experience Previous restaurant experience Ability to jump in and assist where needed The ability to communicate in the primary language(s) of the work location ABOUT CHIPOTLE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,750 restaurants as of December 31, 2020, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With nearly 88,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Primary Location: Oregon - Warrenton - 4026 - Warrenton OR II-(04026) Work Location: 4026 - Warrenton OR II-(04026) 103A US-101 Warrenton 97146
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Monitor staffing levels to ensure budgetary compliance. Assign work to team members. Participate in interviewing and selecting new team members, and train and develop team members. Issue disciplinary action as needed. Investigate incidents and guest complaints and produce summary report of findings. Review Security activities with Security Manager. Check for and report safety hazards. Serve as team leader for emergency response drills and evacuations. Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information. Manage escalated situations involving team members and guests. Have complete knowledge of all casino events and promotional activities. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, Microsoft office software, casino tracking programs (CMS, Micros, Datastream, Kronos, Stratton Warren), security computer database, two-way radio, handheld ID scanner, keywatcher, manual and electric wheelchairs, emergency jump bag, accident investigation bag, security vehicles for approved drivers, telephone with voice mail system, PBX system, fax, and copier. Communication: Able to read, write and speak English, complete written reports, performance documents and emails. Must be able to effectively communicate policy, procedure and goals and solicit feedback from subordinates. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License. Must possess valid driver's license and maintain good driving record. Must be at least 21 years of age. Acquire and maintain CPR/AED Certification (Emergency Medical Responder Certification Preferred) Three (3) years of tax returns required. QUALIFICATIONS Experience: One to three years of experience performing and managing duties of security department personnel, a 4-year degree in a related field or equivalent work experience is preferred. Gaming industry experience is also preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Being aware of others' reactions and understanding why they react as they do. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to walk and stand for a majority of the work shift (up to 10 hours); use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear; and lift up to 50 pounds. Must also frequently bend, crouch, or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also include a restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May also be required to work in an outdoor environment, exposed to varied weather conditions and in proximity to horses.
Apr 14, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Monitor staffing levels to ensure budgetary compliance. Assign work to team members. Participate in interviewing and selecting new team members, and train and develop team members. Issue disciplinary action as needed. Investigate incidents and guest complaints and produce summary report of findings. Review Security activities with Security Manager. Check for and report safety hazards. Serve as team leader for emergency response drills and evacuations. Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information. Manage escalated situations involving team members and guests. Have complete knowledge of all casino events and promotional activities. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, Microsoft office software, casino tracking programs (CMS, Micros, Datastream, Kronos, Stratton Warren), security computer database, two-way radio, handheld ID scanner, keywatcher, manual and electric wheelchairs, emergency jump bag, accident investigation bag, security vehicles for approved drivers, telephone with voice mail system, PBX system, fax, and copier. Communication: Able to read, write and speak English, complete written reports, performance documents and emails. Must be able to effectively communicate policy, procedure and goals and solicit feedback from subordinates. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License. Must possess valid driver's license and maintain good driving record. Must be at least 21 years of age. Acquire and maintain CPR/AED Certification (Emergency Medical Responder Certification Preferred) Three (3) years of tax returns required. QUALIFICATIONS Experience: One to three years of experience performing and managing duties of security department personnel, a 4-year degree in a related field or equivalent work experience is preferred. Gaming industry experience is also preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Being aware of others' reactions and understanding why they react as they do. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to walk and stand for a majority of the work shift (up to 10 hours); use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear; and lift up to 50 pounds. Must also frequently bend, crouch, or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also include a restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May also be required to work in an outdoor environment, exposed to varied weather conditions and in proximity to horses.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Apr 07, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Mar 28, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.