This is an hourly position at our award-winning Holiday Inn Express Orlando East - UCF Area, Orlando, FL. We are looking for energetic, outgoing, local, non-smoking candidates who are happy to interact with guests. BASIC PURPOSE: Effectively prepare and serve complimentary breakfast to all hotel guests in a hospitable way according to franchise standards. ESSENTIAL FUNCTIONS: • Breakfast attendants have many duties to perform during a shift. Main duties include setting up and breaking down each morning's breakfast buffet, ensuring buffet items such fruits, breads, cereals and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. This may include replenishing silverware, sugar caddies and condiments, light to moderate food preparation, refilling beverage containers, mopping, wiping and sweeping. If the hotel breakfast is full service, the attendant may perform duties similar to those of a restaurant waiter or busboy such as attending to special food orders or needs of the guests, clearing dirty plates from tables, relaying customer needs to the kitchen and providing or refilling drinks. (90%) NON-ESSENTIAL FUNCTIONS: (10%) 1. Clean, clear and reset dining room tables. 2. Assist in seating and greeting the guest. 3. Clean and restock service items.
Mar 14, 2024
Full time
This is an hourly position at our award-winning Holiday Inn Express Orlando East - UCF Area, Orlando, FL. We are looking for energetic, outgoing, local, non-smoking candidates who are happy to interact with guests. BASIC PURPOSE: Effectively prepare and serve complimentary breakfast to all hotel guests in a hospitable way according to franchise standards. ESSENTIAL FUNCTIONS: • Breakfast attendants have many duties to perform during a shift. Main duties include setting up and breaking down each morning's breakfast buffet, ensuring buffet items such fruits, breads, cereals and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. This may include replenishing silverware, sugar caddies and condiments, light to moderate food preparation, refilling beverage containers, mopping, wiping and sweeping. If the hotel breakfast is full service, the attendant may perform duties similar to those of a restaurant waiter or busboy such as attending to special food orders or needs of the guests, clearing dirty plates from tables, relaying customer needs to the kitchen and providing or refilling drinks. (90%) NON-ESSENTIAL FUNCTIONS: (10%) 1. Clean, clear and reset dining room tables. 2. Assist in seating and greeting the guest. 3. Clean and restock service items.
Located between Johnson City and Fredericksburg, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features villas, spa, event venues, a tasting room, a restaurant, an onsite microbrewery, and an outdoor event center featuring musical acts from near and far. Our full-time associates are offered health, dental, vision and life insurance, 401k + 4% match, paid vacation and sick leave, employee discounts and a host of voluntary benefits For more information, visit Summary: Carter Creek Winery Resort & Spa is currently hiring a Room Attendant team. In this position, the ideal candidate effectively and efficiently ensures proper cleanliness of all guest rooms, corridors, service areas and linen closets. ESSENTIAL DUTIES: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Ensures that all areas of the resort are properly cleaned and ready for guests' arrival. • Anticipates and assesses guests' needs and responds in a courteous and professional manner. • Vacuuming and sweeping carpets and floors. • Mopping floors as needed. • Dusting, brushing, polishing and vacuuming furniture. • Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents). • Changing linen and making beds. • Cleaning showers, tubs, sinks and bathroom items • Removing used guest amenities and trash. • Replenishing guest amenities and supplies. • Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance. • Checking for damaged linen • Reports lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager. • Properly maintains storage rooms and stocking carts. • Records room status on work assignment sheet. • Provides information to guest about resort services, facilities, and other amenities. • Provides information to guests about local attractions/services. • Prepares rooms for guest arrival and responding to special guest requests. JOB KNOWLEDGE: 6 months experience in related field Able to understand English and to follow simple verbal instructions Able to read and understand chemical labels Prior experience in a fast paced, customer service/hospitality industry is preferred Must have knowledge of cleaning products PHYSICAL DEMANDS: Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move objects weighing up to 50 lbs. over moderate distances. Often required to move objects weighing up to 250lbs. over short distances, using appropriate hand trucks and carts. Flexibility and good reflexes required, if needed to operate electric cart. Frequent use of stairs, daily. BENEFITS (Full-time): 401(k) 401(k) matching Dental insurance Employee assistance program Employee discounts Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance SCHEDULE: Full time or part time work is available We are an Equal Opportunity Employer. Compensation: $13.50 per hour Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida. For more information, visit . Vision Creating memorable experiences at every unique destination. Mission A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections. Brand Promise Experiences you can remember, a promise you can trust.
Mar 11, 2024
Full time
Located between Johnson City and Fredericksburg, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features villas, spa, event venues, a tasting room, a restaurant, an onsite microbrewery, and an outdoor event center featuring musical acts from near and far. Our full-time associates are offered health, dental, vision and life insurance, 401k + 4% match, paid vacation and sick leave, employee discounts and a host of voluntary benefits For more information, visit Summary: Carter Creek Winery Resort & Spa is currently hiring a Room Attendant team. In this position, the ideal candidate effectively and efficiently ensures proper cleanliness of all guest rooms, corridors, service areas and linen closets. ESSENTIAL DUTIES: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Ensures that all areas of the resort are properly cleaned and ready for guests' arrival. • Anticipates and assesses guests' needs and responds in a courteous and professional manner. • Vacuuming and sweeping carpets and floors. • Mopping floors as needed. • Dusting, brushing, polishing and vacuuming furniture. • Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents). • Changing linen and making beds. • Cleaning showers, tubs, sinks and bathroom items • Removing used guest amenities and trash. • Replenishing guest amenities and supplies. • Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance. • Checking for damaged linen • Reports lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager. • Properly maintains storage rooms and stocking carts. • Records room status on work assignment sheet. • Provides information to guest about resort services, facilities, and other amenities. • Provides information to guests about local attractions/services. • Prepares rooms for guest arrival and responding to special guest requests. JOB KNOWLEDGE: 6 months experience in related field Able to understand English and to follow simple verbal instructions Able to read and understand chemical labels Prior experience in a fast paced, customer service/hospitality industry is preferred Must have knowledge of cleaning products PHYSICAL DEMANDS: Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move objects weighing up to 50 lbs. over moderate distances. Often required to move objects weighing up to 250lbs. over short distances, using appropriate hand trucks and carts. Flexibility and good reflexes required, if needed to operate electric cart. Frequent use of stairs, daily. BENEFITS (Full-time): 401(k) 401(k) matching Dental insurance Employee assistance program Employee discounts Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance SCHEDULE: Full time or part time work is available We are an Equal Opportunity Employer. Compensation: $13.50 per hour Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida. For more information, visit . Vision Creating memorable experiences at every unique destination. Mission A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections. Brand Promise Experiences you can remember, a promise you can trust.
Fairfield By Marriott Inn & Suites Orlando at Millenia
Orlando, Florida
As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. As our Breakfast Attendant, you will help us provide guests with a perfect jump-start to their day with a complimentary breakfast. You will be responsible for preparing and replenishing the breakfast items during breakfast and interacting with our guests. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours". Benefits for full-time associates 2 weeks of vacation pay your first year 4 sick days/year 2 hours paid volunteer time/month Holiday pay Medical, dental, and vision insurance plan options Short term disability, long term disability, and life insurance plan options 401k retirement plan Discounts on hotel rooms worldwide Direct deposit payroll Responsibilities Prepare and set the buffet line on time before guests arrive for breakfast. Display food and beverages in an organized and attractive manner Welcome and acknowledge all guests in the lobby/breakfast area Anticipate and address guests' service needs, thank guests with genuine appreciation, speak with others using clear and professional language. Store foods in designated areas, utilizing knowledge of temperature requirements and food spoilage. Maintain sanitary regulations of food temperatures. Rotate all products. Must be able to visibly recognize "condition" of food, and cooking temperatures. Bus dirty tableware, clean tables and buffet area during breakfast General cleaning and maintenance of food and beverage prep areas, utensils, equipment, garbage, and refrigeration in a clean and sanitary condition in accordance with state, county, and company health regulations and work safety regulations. Greet each guest that you encounter during your shift with a friendly smile. Ensures uniform and personal appearance are clean and professional. Follow hotel procedures for reporting and turning in lost and found articles. Coordinate with other departments as necessary to resolve service requests or problems. Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Frequently check the buffet line to ensure that there is an appropriate amount of food available Replenish the buffet with food, beverages and/or supplies as needed Remove and dispose of leftover food at the end of breakfast Close and clean the buffet area according to established standards Ensure inventory is stocked and properly stored Qualifications 1-2 years' experience working in food service Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Stands, sits, or walks for an extended time period. Must be available to work an early morning schedule. Ability to work a flexible schedule to include weekends and holidays. Employment is conditional on candidate's successful completion of pre-hire drug and background screening Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Mar 14, 2024
Full time
As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. As our Breakfast Attendant, you will help us provide guests with a perfect jump-start to their day with a complimentary breakfast. You will be responsible for preparing and replenishing the breakfast items during breakfast and interacting with our guests. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours". Benefits for full-time associates 2 weeks of vacation pay your first year 4 sick days/year 2 hours paid volunteer time/month Holiday pay Medical, dental, and vision insurance plan options Short term disability, long term disability, and life insurance plan options 401k retirement plan Discounts on hotel rooms worldwide Direct deposit payroll Responsibilities Prepare and set the buffet line on time before guests arrive for breakfast. Display food and beverages in an organized and attractive manner Welcome and acknowledge all guests in the lobby/breakfast area Anticipate and address guests' service needs, thank guests with genuine appreciation, speak with others using clear and professional language. Store foods in designated areas, utilizing knowledge of temperature requirements and food spoilage. Maintain sanitary regulations of food temperatures. Rotate all products. Must be able to visibly recognize "condition" of food, and cooking temperatures. Bus dirty tableware, clean tables and buffet area during breakfast General cleaning and maintenance of food and beverage prep areas, utensils, equipment, garbage, and refrigeration in a clean and sanitary condition in accordance with state, county, and company health regulations and work safety regulations. Greet each guest that you encounter during your shift with a friendly smile. Ensures uniform and personal appearance are clean and professional. Follow hotel procedures for reporting and turning in lost and found articles. Coordinate with other departments as necessary to resolve service requests or problems. Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Frequently check the buffet line to ensure that there is an appropriate amount of food available Replenish the buffet with food, beverages and/or supplies as needed Remove and dispose of leftover food at the end of breakfast Close and clean the buffet area according to established standards Ensure inventory is stocked and properly stored Qualifications 1-2 years' experience working in food service Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Stands, sits, or walks for an extended time period. Must be available to work an early morning schedule. Ability to work a flexible schedule to include weekends and holidays. Employment is conditional on candidate's successful completion of pre-hire drug and background screening Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Us Welcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando's entertainment district, a stone's throw away from the iconic Wheel at ICON Park , our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting.At Element Orlando Universal Blvd., we are proud to be part of the Westin family, a brand known for its wellness and sustainability initiatives. Our hotel is designed with the 'Healthy Actives' traveler in mind, offering spacious, eco-friendly accommodations, state-of-the-art facilities, and thoughtful amenities that make every stay unforgettable. From our outdoor swimming pool to the 24-hour fitness center, free bike rentals, and BBQ facilities, we provide everything our guests need to feel relaxed, rejuvenated, and connected.Our commitment to sustainability is evident in every aspect of our operations. We are a proud participant in the Green Key Eco-Rating Program, reflecting our dedication to environmental stewardship and sustainable tourism practices. We believe in making a positive impact on the planet and our community, and we invite our team members to join us in this mission.Our team is the heart of our hotel, and we believe in fostering a supportive, inclusive, and dynamic work environment where everyone can thrive. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers. With competitive benefits, a culture of recognition, and the chance to be part of a global brand with endless possibilities, Element Orlando Universal Blvd. is the perfect place to build your career in hospitality.If you're passionate about making a difference, delivering exceptional guest experiences, and being part of a team that values sustainability and wellness, we would love to hear from you. Join us in making every stay at Element Orlando Universal Blvd. a step towards a more sustainable and joyful travel experience.Discover more about the opportunities awaiting you at Element Orlando Universal Blvd. and embark on a rewarding career journey with us. Together, let's set new standards in hospitality and create memorable experiences for our guests, all while taking care of our planet.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service. Responsibilities Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Take care of guests withduring their breakfast experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Job LocationsUS-FL-Orlando Posted Date2 months ago(1/29/2024 7:30 PM) Requisition ID4 CategoryFood and Beverage Position TypeRegular Part-Time FLSA StatusNon-Exempt Location NameElement Orlando Universal Blvd
Mar 11, 2024
Full time
About Us Welcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando's entertainment district, a stone's throw away from the iconic Wheel at ICON Park , our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting.At Element Orlando Universal Blvd., we are proud to be part of the Westin family, a brand known for its wellness and sustainability initiatives. Our hotel is designed with the 'Healthy Actives' traveler in mind, offering spacious, eco-friendly accommodations, state-of-the-art facilities, and thoughtful amenities that make every stay unforgettable. From our outdoor swimming pool to the 24-hour fitness center, free bike rentals, and BBQ facilities, we provide everything our guests need to feel relaxed, rejuvenated, and connected.Our commitment to sustainability is evident in every aspect of our operations. We are a proud participant in the Green Key Eco-Rating Program, reflecting our dedication to environmental stewardship and sustainable tourism practices. We believe in making a positive impact on the planet and our community, and we invite our team members to join us in this mission.Our team is the heart of our hotel, and we believe in fostering a supportive, inclusive, and dynamic work environment where everyone can thrive. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers. With competitive benefits, a culture of recognition, and the chance to be part of a global brand with endless possibilities, Element Orlando Universal Blvd. is the perfect place to build your career in hospitality.If you're passionate about making a difference, delivering exceptional guest experiences, and being part of a team that values sustainability and wellness, we would love to hear from you. Join us in making every stay at Element Orlando Universal Blvd. a step towards a more sustainable and joyful travel experience.Discover more about the opportunities awaiting you at Element Orlando Universal Blvd. and embark on a rewarding career journey with us. Together, let's set new standards in hospitality and create memorable experiences for our guests, all while taking care of our planet.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service. Responsibilities Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Take care of guests withduring their breakfast experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Job LocationsUS-FL-Orlando Posted Date2 months ago(1/29/2024 7:30 PM) Requisition ID4 CategoryFood and Beverage Position TypeRegular Part-Time FLSA StatusNon-Exempt Location NameElement Orlando Universal Blvd
About Us Welcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando's entertainment district, a stone's throw away from the iconic Wheel at ICON Park , our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting. At Element Orlando Universal Blvd., we are proud to be part of the Westin family, a brand known for its wellness and sustainability initiatives. Our hotel is designed with the 'Healthy Actives' traveler in mind, offering spacious, eco-friendly accommodations, state-of-the-art facilities, and thoughtful amenities that make every stay unforgettable. From our outdoor swimming pool to the 24-hour fitness center, free bike rentals, and BBQ facilities, we provide everything our guests need to feel relaxed, rejuvenated, and connected. Our commitment to sustainability is evident in every aspect of our operations. We are a proud participant in the Green Key Eco-Rating Program, reflecting our dedication to environmental stewardship and sustainable tourism practices. We believe in making a positive impact on the planet and our community, and we invite our team members to join us in this mission. Our team is the heart of our hotel, and we believe in fostering a supportive, inclusive, and dynamic work environment where everyone can thrive. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers. With competitive benefits, a culture of recognition, and the chance to be part of a global brand with endless possibilities, Element Orlando Universal Blvd. is the perfect place to build your career in hospitality. If you're passionate about making a difference, delivering exceptional guest experiences, and being part of a team that values sustainability and wellness, we would love to hear from you. Join us in making every stay at Element Orlando Universal Blvd. a step towards a more sustainable and joyful travel experience. Discover more about the opportunities awaiting you at Element Orlando Universal Blvd. and embark on a rewarding career journey with us. Together, let's set new standards in hospitality and create memorable experiences for our guests, all while taking care of our planet. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service. Responsibilities Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Take care of guests withduring their breakfast experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Mar 11, 2024
Full time
About Us Welcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando's entertainment district, a stone's throw away from the iconic Wheel at ICON Park , our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting. At Element Orlando Universal Blvd., we are proud to be part of the Westin family, a brand known for its wellness and sustainability initiatives. Our hotel is designed with the 'Healthy Actives' traveler in mind, offering spacious, eco-friendly accommodations, state-of-the-art facilities, and thoughtful amenities that make every stay unforgettable. From our outdoor swimming pool to the 24-hour fitness center, free bike rentals, and BBQ facilities, we provide everything our guests need to feel relaxed, rejuvenated, and connected. Our commitment to sustainability is evident in every aspect of our operations. We are a proud participant in the Green Key Eco-Rating Program, reflecting our dedication to environmental stewardship and sustainable tourism practices. We believe in making a positive impact on the planet and our community, and we invite our team members to join us in this mission. Our team is the heart of our hotel, and we believe in fostering a supportive, inclusive, and dynamic work environment where everyone can thrive. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers. With competitive benefits, a culture of recognition, and the chance to be part of a global brand with endless possibilities, Element Orlando Universal Blvd. is the perfect place to build your career in hospitality. If you're passionate about making a difference, delivering exceptional guest experiences, and being part of a team that values sustainability and wellness, we would love to hear from you. Join us in making every stay at Element Orlando Universal Blvd. a step towards a more sustainable and joyful travel experience. Discover more about the opportunities awaiting you at Element Orlando Universal Blvd. and embark on a rewarding career journey with us. Together, let's set new standards in hospitality and create memorable experiences for our guests, all while taking care of our planet. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in maintaining a clean and welcoming environment, as well as providing guests stellar service. Responsibilities Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Take care of guests withduring their breakfast experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details The Fairfield Inn & Suites Orlando Ocoee is centrally located to the metro Orlando area with easy access to the Florida Turnpike, SR408 (East-West Expressway) and SR429 (Western Beltway). Nearby businesses include Manheim Florida Auto Auction, Health Central Hospital, West Oaks Mall, National Training Center (NTC) and Duke Energy. Neighboring cities include Windermere, historic downtown Winter Garden, Orlando, Clermont and Apopka.Downtown Orlando and the business district are a short 15 minute drive via the SR 408 expressway. The Central Florida Fairgrounds & Citrus Bowl are 10 minutes, Amway Center (Orlando Magic Basketball) is 15 minutes from the hotel. The Orlando Orange County Convention Center is a quick 20 minute drive by expressway. The LDS Orlando Temple is just a 15 minute drive. Orlando's world class attractions are all accessible by expressway from the hotel. Universal Studios Orlando is just 15 minutes, Sea World Orlando 20 minutes and Walt Disney World Resort 25 minutes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 27, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details The Fairfield Inn & Suites Orlando Ocoee is centrally located to the metro Orlando area with easy access to the Florida Turnpike, SR408 (East-West Expressway) and SR429 (Western Beltway). Nearby businesses include Manheim Florida Auto Auction, Health Central Hospital, West Oaks Mall, National Training Center (NTC) and Duke Energy. Neighboring cities include Windermere, historic downtown Winter Garden, Orlando, Clermont and Apopka.Downtown Orlando and the business district are a short 15 minute drive via the SR 408 expressway. The Central Florida Fairgrounds & Citrus Bowl are 10 minutes, Amway Center (Orlando Magic Basketball) is 15 minutes from the hotel. The Orlando Orange County Convention Center is a quick 20 minute drive by expressway. The LDS Orlando Temple is just a 15 minute drive. Orlando's world class attractions are all accessible by expressway from the hotel. Universal Studios Orlando is just 15 minutes, Sea World Orlando 20 minutes and Walt Disney World Resort 25 minutes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan