Center 3 (19075), United States of America, McLean, Virginia Manager, Cyber Technical Product Owner (Host and Endpoint Security) Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Host and Endpoint Security Service, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. What you'll do: Communicate the delivery roadmap to our technology teams by inspiring the team through the product vision Clearly articulate and advocate target persona, customer benefit, and value of features across teams Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value Utilize strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s) Incorporate design thinking and analytics to inform product design Actively participate in research or design sessions for new features Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities Act as a technical advisor to the product manager, engineering, and other stakeholders Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies Support teams through escalation and resolution of impediments Drive performance and innovation with data-driven insights Proactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performing Maintain technical and risk credibility with your own team(s) and with partners across our technology organization About you: You believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners. You thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities. You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscape You actively solve for cyber technical challenges in collaboration with engineering. You are naturally curious and stay on top of emerging trends and threats. You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineers You seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goals You are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity. You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metrics You have strong consulting and analytical skills and a risk management mindset You have the ability to foster collaborative, open working relationships with technology partners and other stakeholders You demonstrate balanced judgment in decisions and incorporate risk factors accordingly You have a strong bias for action Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 3 years of experience in product management Preferred Qualifications: Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science 3+ years of experience solving cyber technical challenges 4+ years of experience translating business strategy and analysis into products 3+ years of Cyber product owner experience 2+ years of experience in technical writing 2+ years of hands-on JIRA experience Experience in regulated financial services organizations or tech companies 2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security) 1+ years of experience with Host and Endpoint platforms 1+ years of experience with Endpoint Security Solutions 1+ years of experience with Cyber Security Frameworks (NIST, ISO 27001) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
Apr 24, 2024
Full time
Center 3 (19075), United States of America, McLean, Virginia Manager, Cyber Technical Product Owner (Host and Endpoint Security) Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Host and Endpoint Security Service, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. What you'll do: Communicate the delivery roadmap to our technology teams by inspiring the team through the product vision Clearly articulate and advocate target persona, customer benefit, and value of features across teams Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value Utilize strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s) Incorporate design thinking and analytics to inform product design Actively participate in research or design sessions for new features Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities Act as a technical advisor to the product manager, engineering, and other stakeholders Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies Support teams through escalation and resolution of impediments Drive performance and innovation with data-driven insights Proactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performing Maintain technical and risk credibility with your own team(s) and with partners across our technology organization About you: You believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners. You thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities. You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscape You actively solve for cyber technical challenges in collaboration with engineering. You are naturally curious and stay on top of emerging trends and threats. You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineers You seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goals You are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity. You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metrics You have strong consulting and analytical skills and a risk management mindset You have the ability to foster collaborative, open working relationships with technology partners and other stakeholders You demonstrate balanced judgment in decisions and incorporate risk factors accordingly You have a strong bias for action Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 3 years of experience in product management Preferred Qualifications: Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science 3+ years of experience solving cyber technical challenges 4+ years of experience translating business strategy and analysis into products 3+ years of Cyber product owner experience 2+ years of experience in technical writing 2+ years of hands-on JIRA experience Experience in regulated financial services organizations or tech companies 2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security) 1+ years of experience with Host and Endpoint platforms 1+ years of experience with Endpoint Security Solutions 1+ years of experience with Cyber Security Frameworks (NIST, ISO 27001) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
Center 3 (19075), United States of America, McLean, Virginia Manager, Cyber Technical Product Owner (Host and Endpoint Security) Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Host and Endpoint Security Service, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. What you'll do: Communicate the delivery roadmap to our technology teams by inspiring the team through the product vision Clearly articulate and advocate target persona, customer benefit, and value of features across teams Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value Utilize strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s) Incorporate design thinking and analytics to inform product design Actively participate in research or design sessions for new features Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities Act as a technical advisor to the product manager, engineering, and other stakeholders Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies Support teams through escalation and resolution of impediments Drive performance and innovation with data-driven insights Proactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performing Maintain technical and risk credibility with your own team(s) and with partners across our technology organization About you: You believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners. You thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities. You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscape You actively solve for cyber technical challenges in collaboration with engineering. You are naturally curious and stay on top of emerging trends and threats. You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineers You seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goals You are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity. You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metrics You have strong consulting and analytical skills and a risk management mindset You have the ability to foster collaborative, open working relationships with technology partners and other stakeholders You demonstrate balanced judgment in decisions and incorporate risk factors accordingly You have a strong bias for action Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 3 years of experience in product management Preferred Qualifications: Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science 3+ years of experience solving cyber technical challenges 4+ years of experience translating business strategy and analysis into products 3+ years of Cyber product owner experience 2+ years of experience in technical writing 2+ years of hands-on JIRA experience Experience in regulated financial services organizations or tech companies 2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security) 1+ years of experience with Host and Endpoint platforms 1+ years of experience with Endpoint Security Solutions 1+ years of experience with Cyber Security Frameworks (NIST, ISO 27001) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
Apr 24, 2024
Full time
Center 3 (19075), United States of America, McLean, Virginia Manager, Cyber Technical Product Owner (Host and Endpoint Security) Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Host and Endpoint Security Service, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. What you'll do: Communicate the delivery roadmap to our technology teams by inspiring the team through the product vision Clearly articulate and advocate target persona, customer benefit, and value of features across teams Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value Utilize strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s) Incorporate design thinking and analytics to inform product design Actively participate in research or design sessions for new features Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities Act as a technical advisor to the product manager, engineering, and other stakeholders Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies Support teams through escalation and resolution of impediments Drive performance and innovation with data-driven insights Proactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performing Maintain technical and risk credibility with your own team(s) and with partners across our technology organization About you: You believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners. You thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities. You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscape You actively solve for cyber technical challenges in collaboration with engineering. You are naturally curious and stay on top of emerging trends and threats. You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineers You seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goals You are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity. You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metrics You have strong consulting and analytical skills and a risk management mindset You have the ability to foster collaborative, open working relationships with technology partners and other stakeholders You demonstrate balanced judgment in decisions and incorporate risk factors accordingly You have a strong bias for action Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 3 years of experience in product management Preferred Qualifications: Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science 3+ years of experience solving cyber technical challenges 4+ years of experience translating business strategy and analysis into products 3+ years of Cyber product owner experience 2+ years of experience in technical writing 2+ years of hands-on JIRA experience Experience in regulated financial services organizations or tech companies 2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security) 1+ years of experience with Host and Endpoint platforms 1+ years of experience with Endpoint Security Solutions 1+ years of experience with Cyber Security Frameworks (NIST, ISO 27001) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
National Health Corps Chicago If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Chicago is a program of the NHC AmeriCorps program and is administered by Public Health Institute of Metropolitan Chicago (PHIMC), a sub-grantee of NHC's parent organization, the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit nationalhealthcorps.org/open-positions. To apply for the NHC, please visit Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Health Coverage , Living Allowance , Training , Childcare assistance if eligible , Education award upon successful completion of service . Terms : None Service Areas : Health , Education , Community Outreach . Skills : Leadership , Public Health , Team Work , Public Speaking , General Skills , Youth Development , Teaching/Tutoring , Medicine , Social Services .
Apr 17, 2024
Full time
National Health Corps Chicago If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Chicago is a program of the NHC AmeriCorps program and is administered by Public Health Institute of Metropolitan Chicago (PHIMC), a sub-grantee of NHC's parent organization, the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit nationalhealthcorps.org/open-positions. To apply for the NHC, please visit Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Health Coverage , Living Allowance , Training , Childcare assistance if eligible , Education award upon successful completion of service . Terms : None Service Areas : Health , Education , Community Outreach . Skills : Leadership , Public Health , Team Work , Public Speaking , General Skills , Youth Development , Teaching/Tutoring , Medicine , Social Services .
Additional Information Part Time Job Number Job Category Spa Location The St. Regis Chicago, 401 East Upper Wacker Drive, Chicago, Illinois, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1-year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 24, 2024
Full time
Additional Information Part Time Job Number Job Category Spa Location The St. Regis Chicago, 401 East Upper Wacker Drive, Chicago, Illinois, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1-year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Residence Inn Scranton 947 Viewmont Drive Scranton , Pennsylvani a 18519 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Residence Inn Scranton 947 Viewmont Drive Scranton , Pennsylvani a 18519 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: La Quinta Atlanta - Conyers 1184 Dogwood Drive SE Conyers , GA 30012 Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: La Quinta Atlanta - Conyers 1184 Dogwood Drive SE Conyers , GA 30012 Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Hampton Inn Chandler 7333 W. Detroit Street Chandler , AZ 85226 Overview: The Complex General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Experience managing multiple properties Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Must have valid driver's license for the applicable state. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Hampton Inn Chandler 7333 W. Detroit Street Chandler , AZ 85226 Overview: The Complex General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Experience managing multiple properties Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Must have valid driver's license for the applicable state. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Fairfield Inn Scranton 949 Viewmont Drive Dickson City , PA 18519 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Fairfield Inn Scranton 949 Viewmont Drive Dickson City , PA 18519 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Holiday Inn Stillwater 715 S. Country Club Rd. Stillwater , OK 74074 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Experience managing multiple properties Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Must have valid driver's license for the applicable state. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Holiday Inn Stillwater 715 S. Country Club Rd. Stillwater , OK 74074 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Experience managing multiple properties Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Must have valid driver's license for the applicable state. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview: Greet guests as they arrive at and depart from the beach, set up chairs, towels, and umbrellas per guest's requests. Ensure knowledge of daily events on property so there are amenities set aside for them. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for beach related needs, etc. Ensures all pool, beach, and laundry facilities are clean. Proper knowledge of local area to help suggest things for guests. Thorough knowledge of all hotel services and amenities. Responsibilities: Provide each guest with great customer service to be sure all job related standards are being performed correctly and completely. Fully understand the business needs of the guest service department based on hotel occupancy and special events, and provide input for the guest service schedule to ensure proper coverage to provide service room closet or on the luggage rack). Identify and explain hotel facilities and features to guests. Maintain complete knowledge at all times of: a. all hotel features/services, hours of operation. b. location and functionality of laundry facilities c. daily house count and expected arrivals/departures. d. how to contact local life guards, police if necessary e. assist with summer activities around hotel Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries. Assist guests with concierge related services. Knowledge of local restaurants, special events, city attractions, and guest amenities. Relay accurate directions to guests on inquiries of transportation within the local area. Answer beach telephone within three (3) rings using correct greeting and telephone etiquette. Handle guest complaints immediately. Monitor and maintain appearance of beach and shed as well as making sure all amenities are in working shape Knowledge and tracking of all beach equipment and toys and bring up anything that may be broken or needs replacing Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. Bring towels and chair covers to laundry continuously to ensure they are always being cleaned for new guests Ensure to have an in house and arrival guest list to ensure beach amenities are only being handed out to hotel guests Maintain cleanliness of both pool areas Understand proper usage of laundry facilities to ensure no damage is done to the machines Pay Rate $16.00 P/hr Qualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation. Essential: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure of guests guest requests and handle multiple tasks at once. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Desirable: Previous guest relations training High school graduate or equivalent Physical Abilities: Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area. Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload chairs and cushions from beach shed Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview: Greet guests as they arrive at and depart from the beach, set up chairs, towels, and umbrellas per guest's requests. Ensure knowledge of daily events on property so there are amenities set aside for them. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for beach related needs, etc. Ensures all pool, beach, and laundry facilities are clean. Proper knowledge of local area to help suggest things for guests. Thorough knowledge of all hotel services and amenities. Responsibilities: Provide each guest with great customer service to be sure all job related standards are being performed correctly and completely. Fully understand the business needs of the guest service department based on hotel occupancy and special events, and provide input for the guest service schedule to ensure proper coverage to provide service room closet or on the luggage rack). Identify and explain hotel facilities and features to guests. Maintain complete knowledge at all times of: a. all hotel features/services, hours of operation. b. location and functionality of laundry facilities c. daily house count and expected arrivals/departures. d. how to contact local life guards, police if necessary e. assist with summer activities around hotel Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries. Assist guests with concierge related services. Knowledge of local restaurants, special events, city attractions, and guest amenities. Relay accurate directions to guests on inquiries of transportation within the local area. Answer beach telephone within three (3) rings using correct greeting and telephone etiquette. Handle guest complaints immediately. Monitor and maintain appearance of beach and shed as well as making sure all amenities are in working shape Knowledge and tracking of all beach equipment and toys and bring up anything that may be broken or needs replacing Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. Bring towels and chair covers to laundry continuously to ensure they are always being cleaned for new guests Ensure to have an in house and arrival guest list to ensure beach amenities are only being handed out to hotel guests Maintain cleanliness of both pool areas Understand proper usage of laundry facilities to ensure no damage is done to the machines Pay Rate $16.00 P/hr Qualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation. Essential: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure of guests guest requests and handle multiple tasks at once. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Desirable: Previous guest relations training High school graduate or equivalent Physical Abilities: Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area. Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload chairs and cushions from beach shed Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do? SALARY RANGE: $60,000 - $65,000 + quarterly bonus potential LOCATION: Goose Island Pub at the Salt Shed ADDRESS: 1221 W. Blackhawk St. Chicago, IL 60642 COMPANY: Since 1988, Goose Island Beer Co., Chicago's original craft brewery, has been shaping the craft beer scene here in Chicago and beyond. In the spring of 2024, we will be opening our new brewpub location next to the Salt Shed - an exciting waterfront dining and entertainment destination. The Goose Island Pub at the Salt Shed will offer a unique beer and culinary experience with a skyline-backed riverfront patio, alongside Chicago's best new music venue, which hosts 200+ concerts and events each year. We pride ourselves on delivering exceptional service and high-quality dishes and are seeking talented new members to contribute to the success of our new location. This is an exciting new opportunity to play a pivotal role in the culinary operations of our establishment. ROLE SUMMARY: The Sous Chef will be responsible for personnel management, motivation, development and coaching, food safety and customer satisfaction. Culinary excellence and attention to detail a must. This position requires the ability to manage a large staff effectively and efficiently in a fast-paced restaurant/pub environment. JOB RESPONSIBILITIES: Lead and manage all hourly BOH staff in running brewpub kitchen according to specific and strict quality and efficiency standards set by Executive Chef & General Manager Work closely with pubs management team to ensure BOH and FOH operations coordinate seamlessly Assumes responsibility for the administrative tasks of running the kitchen (Scheduling, etc.) Trains and coordinates kitchen staff for growth and development Assist in ensuring a safe working environment to reduce risk and injury Assists with daily orders and ensuring the kitchen has the products needed to function JOB QUALIFICATIONS: High school diploma or GED equivalent required Associates degree or higher preferred 5+ years of restaurant management required Minimum 3+ years of significant restaurant kitchen experience City of Chicago Food Sanitation Management certificate & ServSafe Management Certificate required Maintenance of all kitchen operating systems and ensuring all recipes, plate specs and order guides are current and up to date Excellent leadership skills with proven ability to lead and motivate team members Must be proficient in all kitchen positions in the restaurant (line cook, prep cook, etc.) Ability to manage personal responsibilities in a high-stress, fast-paced work environment Knowledge of food and beverage industry including BOH operations Excellent organizational and communication skills with an ability to work in a team environment Active problem solver with the ability to complete tasks while maintaining standards Ability to frequently sit, stand, walk, bend The ability and aptitude to work with and troubleshoot equipment. Ability to lift and/or move up to 60lbs. BENEFITS: Medical, Dental, Vision, Disability, and Life insurance 401k matching up to 6% Paid company holidays Paid vacation and sick time off Employee Assistance Program Eligible for a quarterly bonus based on individual and business performance Employee discounts
Apr 20, 2024
Full time
Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do? SALARY RANGE: $60,000 - $65,000 + quarterly bonus potential LOCATION: Goose Island Pub at the Salt Shed ADDRESS: 1221 W. Blackhawk St. Chicago, IL 60642 COMPANY: Since 1988, Goose Island Beer Co., Chicago's original craft brewery, has been shaping the craft beer scene here in Chicago and beyond. In the spring of 2024, we will be opening our new brewpub location next to the Salt Shed - an exciting waterfront dining and entertainment destination. The Goose Island Pub at the Salt Shed will offer a unique beer and culinary experience with a skyline-backed riverfront patio, alongside Chicago's best new music venue, which hosts 200+ concerts and events each year. We pride ourselves on delivering exceptional service and high-quality dishes and are seeking talented new members to contribute to the success of our new location. This is an exciting new opportunity to play a pivotal role in the culinary operations of our establishment. ROLE SUMMARY: The Sous Chef will be responsible for personnel management, motivation, development and coaching, food safety and customer satisfaction. Culinary excellence and attention to detail a must. This position requires the ability to manage a large staff effectively and efficiently in a fast-paced restaurant/pub environment. JOB RESPONSIBILITIES: Lead and manage all hourly BOH staff in running brewpub kitchen according to specific and strict quality and efficiency standards set by Executive Chef & General Manager Work closely with pubs management team to ensure BOH and FOH operations coordinate seamlessly Assumes responsibility for the administrative tasks of running the kitchen (Scheduling, etc.) Trains and coordinates kitchen staff for growth and development Assist in ensuring a safe working environment to reduce risk and injury Assists with daily orders and ensuring the kitchen has the products needed to function JOB QUALIFICATIONS: High school diploma or GED equivalent required Associates degree or higher preferred 5+ years of restaurant management required Minimum 3+ years of significant restaurant kitchen experience City of Chicago Food Sanitation Management certificate & ServSafe Management Certificate required Maintenance of all kitchen operating systems and ensuring all recipes, plate specs and order guides are current and up to date Excellent leadership skills with proven ability to lead and motivate team members Must be proficient in all kitchen positions in the restaurant (line cook, prep cook, etc.) Ability to manage personal responsibilities in a high-stress, fast-paced work environment Knowledge of food and beverage industry including BOH operations Excellent organizational and communication skills with an ability to work in a team environment Active problem solver with the ability to complete tasks while maintaining standards Ability to frequently sit, stand, walk, bend The ability and aptitude to work with and troubleshoot equipment. Ability to lift and/or move up to 60lbs. BENEFITS: Medical, Dental, Vision, Disability, and Life insurance 401k matching up to 6% Paid company holidays Paid vacation and sick time off Employee Assistance Program Eligible for a quarterly bonus based on individual and business performance Employee discounts
Our Maitre D's are a point person responsible for overseeing the dining room including placement of large parties, acting as a goodwill ambassador to Guests and greeting and seating Guests in the dining room. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy. '445271
Apr 19, 2024
Full time
Our Maitre D's are a point person responsible for overseeing the dining room including placement of large parties, acting as a goodwill ambassador to Guests and greeting and seating Guests in the dining room. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy. '445271
National Health Corps Florida 2024 If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Florida is a program of the NHC AmeriCorps program and is administered by The Northeast Florida Healthy Start Coalition, a sub-grantee of NHC's parent organization, the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit nationalhealthcorps.org/open-positions. To apply for the NHC, please visit Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Education award upon successful completion of service , Childcare assistance if eligible , Stipend , Living Allowance , Health Coverage , Training . Terms : Car recommended . Service Areas : Health , Community Outreach , Education . Skills : Social Services , Communications , Public Health , Team Work , Leadership .
Apr 17, 2024
Full time
National Health Corps Florida 2024 If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Florida is a program of the NHC AmeriCorps program and is administered by The Northeast Florida Healthy Start Coalition, a sub-grantee of NHC's parent organization, the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit nationalhealthcorps.org/open-positions. To apply for the NHC, please visit Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Education award upon successful completion of service , Childcare assistance if eligible , Stipend , Living Allowance , Health Coverage , Training . Terms : Car recommended . Service Areas : Health , Community Outreach , Education . Skills : Social Services , Communications , Public Health , Team Work , Leadership .
National Health Corps Philadelphia 2023 If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Philadelphia is a program of the NHC AmeriCorps program and is administered by the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit nationalhealthcorps.org/leadership-open-positions. To apply for the NHC, please visit leadershipapplication.nationalhealthcorps.org/ Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Health Coverage , Education award upon successful completion of service , Childcare assistance if eligible , Stipend , Training . Terms : None Service Areas : Education , Health , Community Outreach . Skills : Leadership , Communications , Social Services , Public Health , Team Work .
Apr 17, 2024
Full time
National Health Corps Philadelphia 2023 If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Philadelphia is a program of the NHC AmeriCorps program and is administered by the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit nationalhealthcorps.org/leadership-open-positions. To apply for the NHC, please visit leadershipapplication.nationalhealthcorps.org/ Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Health Coverage , Education award upon successful completion of service , Childcare assistance if eligible , Stipend , Training . Terms : None Service Areas : Education , Health , Community Outreach . Skills : Leadership , Communications , Social Services , Public Health , Team Work .
National Health Corps Pittsburgh 2023 If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Pittsburgh is a program of the NHC AmeriCorps program and is administered by the Allegheny County Health Department, a sub-grantee of NHC's parent organization, the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit nationalhealthcorps.org/open-positions. To apply for the NHC, please visit Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Stipend , Health Coverage , Education award upon successful completion of service , Childcare assistance if eligible , Training . Terms : Permits attendance at school during off hours , Permits working at another job during off hours . Service Areas : Health . Skills : Social Services , Leadership , Team Work , Public Health , Communications .
Apr 17, 2024
Full time
National Health Corps Pittsburgh 2023 If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Pittsburgh is a program of the NHC AmeriCorps program and is administered by the Allegheny County Health Department, a sub-grantee of NHC's parent organization, the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit nationalhealthcorps.org/open-positions. To apply for the NHC, please visit Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Stipend , Health Coverage , Education award upon successful completion of service , Childcare assistance if eligible , Training . Terms : Permits attendance at school during off hours , Permits working at another job during off hours . Service Areas : Health . Skills : Social Services , Leadership , Team Work , Public Health , Communications .
National Health Corps Pittsburgh 2024 If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Pittsburgh is a program of the NHC AmeriCorps program and is administered by the Allegheny County Health Department, a sub-grantee of NHC's parent organization, the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit To apply for the NHC, please visit Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Health Coverage , Childcare assistance if eligible , Living Allowance , Training , Education award upon successful completion of service . Terms : None Service Areas : Education , Community Outreach , Health . Skills : Team Work , Communications , Social Services , Leadership , Public Health .
Apr 13, 2024
Full time
National Health Corps Pittsburgh 2024 If you are interested in applying for the National Health Corps (NHC), you must complete a Member Application: Once your application is received, you will be contacted about the status of your application and next steps. NHC Pittsburgh is a program of the NHC AmeriCorps program and is administered by the Allegheny County Health Department, a sub-grantee of NHC's parent organization, the Health Federation of Philadelphia. NHC operates in 6 regions of the United States: Central California, Chicago, Florida, Philadelphia, Pittsburgh, and San Francisco. NHC members complete 1,700 hours of service over 42-46 weeks. Most member service activities take place at their host sites. Members' host site service activities include COVID-19 response, care coordination, case management, health education, outreach coordination, and patient navigation. NHC members will produce significant and unique contributions to host sites' existing efforts to improve health outcomes in underserved communities by engaging in activities that confront community health needs, but would not otherwise be possible due to the lack of adequate funding, staffing, and resources at their host sites. Members are assigned a host site mentor who provides mentorship, supervision, and access to professional development opportunities at the host site. Members also participate in ongoing professional development, team-building, and additional outside/group service and committee activities through their NHC program. NHC and its partners strive to ensure that members can contribute to the capacity and reach of their host sites and have a rewarding experience that exposes them to a variety of health-focused careers. To learn more about available positions with NHC, please visit To apply for the NHC, please visit Further help on this page can be found by clicking here. Member Duties : Members are placed in resource-limited organizations and provide health/public health education and access services. NHC objectives are: 1) decrease barriers for people who are Black, Indigenous, People of Color, and other identities who have been historically underrepresented in health leadership (women, LGBQITA+, people with disabilities, etc.) to become health/public health leaders in the future; 2) decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities; and 3) improve organizational efficiencies, community engagement and reach of services addressing social determinants of health. Unique position descriptions outline host site service duties for members. Professional development includes supervision, training, group and outside service, member committees, volunteer engagement, and a retreat. Program Benefits : Health Coverage , Childcare assistance if eligible , Living Allowance , Training , Education award upon successful completion of service . Terms : None Service Areas : Education , Community Outreach , Health . Skills : Team Work , Communications , Social Services , Leadership , Public Health .