Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Mar 21, 2024
Full time
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Russo's On The Bay/ Vetro Restaurant & Lounge is looking for an experienced Host/ess who can serve as an overall representative for our business. This role entails someone with great communication, impeccable attention to detail and people skills. The candidate must be a passionate, respectful, hospitality-focused leader with the ability to delight our guests. We believe everything a guest remembers starts with great service, and the Host/Hostess plays an intricate role in the guests' experience. If you are enthusiastic about creating memorable guest experiences and thrive in a customer-centric environment, please apply Requirements Duties: Greet and welcome guests with a friendly and professional demeanor. - Manage the flow of guests and ensure timely seating. Answer phone calls and assist with guest inquiries. Maintain a clean and organized host station. Use POS system (preferably Digital Dining POS), and Reservation System Open Table to manage reservations and seating arrangements. Perform clerical duties/ administrative task. Provide exceptional guest service by addressing any concerns or special requests. Responsible for open and closing duties, but not limited to performing other responsibilities not mentioned here. Experience: 2+ Years' experience in a similar role preferred. Strong communication and interpersonal skills. Excellent phone etiquette and customer service skills. Ability to multitask and work in a fast-paced environment. Knowledge of hospitality industry practices and standards. Preferred (not required) Bilingual Spanish Shifts Weekdays - Evening, Nights, Weekends, Holidays In Person Role - Must be able to commute or planning to relocate before starting work. Job Types: Full-time, Part-time Physical setting: Fine dining restaurant Weekly day range: Monday to Friday; Weekends as needed Salary: $21.00 - $23.00 per hour Benefits Paid Time off (Per NYS Law) Pre-Tax Commuter Transit Benefit 403(b) Participation Paid Training We'd love to hear from you
Mar 19, 2024
Full time
Russo's On The Bay/ Vetro Restaurant & Lounge is looking for an experienced Host/ess who can serve as an overall representative for our business. This role entails someone with great communication, impeccable attention to detail and people skills. The candidate must be a passionate, respectful, hospitality-focused leader with the ability to delight our guests. We believe everything a guest remembers starts with great service, and the Host/Hostess plays an intricate role in the guests' experience. If you are enthusiastic about creating memorable guest experiences and thrive in a customer-centric environment, please apply Requirements Duties: Greet and welcome guests with a friendly and professional demeanor. - Manage the flow of guests and ensure timely seating. Answer phone calls and assist with guest inquiries. Maintain a clean and organized host station. Use POS system (preferably Digital Dining POS), and Reservation System Open Table to manage reservations and seating arrangements. Perform clerical duties/ administrative task. Provide exceptional guest service by addressing any concerns or special requests. Responsible for open and closing duties, but not limited to performing other responsibilities not mentioned here. Experience: 2+ Years' experience in a similar role preferred. Strong communication and interpersonal skills. Excellent phone etiquette and customer service skills. Ability to multitask and work in a fast-paced environment. Knowledge of hospitality industry practices and standards. Preferred (not required) Bilingual Spanish Shifts Weekdays - Evening, Nights, Weekends, Holidays In Person Role - Must be able to commute or planning to relocate before starting work. Job Types: Full-time, Part-time Physical setting: Fine dining restaurant Weekly day range: Monday to Friday; Weekends as needed Salary: $21.00 - $23.00 per hour Benefits Paid Time off (Per NYS Law) Pre-Tax Commuter Transit Benefit 403(b) Participation Paid Training We'd love to hear from you
PART TIME SEASONAL HOTEL BREAKFAST ATTENDANT Geneva, NY (+Hamilton+St.+Geneva+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Mar 18, 2024
Full time
PART TIME SEASONAL HOTEL BREAKFAST ATTENDANT Geneva, NY (+Hamilton+St.+Geneva+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Compass Corporate Position Title: title A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Mar 18, 2024
Full time
Compass Corporate Position Title: title A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
HOTEL BREAKFAST ATTENDANT Brockport, NY (+Lake+Road+Brockport+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description 15
Mar 14, 2024
Full time
HOTEL BREAKFAST ATTENDANT Brockport, NY (+Lake+Road+Brockport+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description 15
Join our Oyster Shucker Team! Our Oyster Bar Team earns the same tip share as our bartenders and servers. Our Oyster Bar Shuckers are rockstars. They are guest facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners that are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in depth knowledge of the oysters we offer on our menus. Oyster Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job. In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and a memorable dining experiences. VENUE Grand Banks Grand Banks is a celebrated oyster bar aboard a historic sailboat docked in Tribeca. Named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine and one of the "Best Waterfront Restaurants in the World" by CNN Travel, Grand Banks features sustainably harvested oysters, nautically inspired cocktails, and awe-inspiring views. COMPANY Crew Crew is an innovative hospitality group that creates and operates experience focused restaurants and nautical ventures in New York and beyond. With a focus on stunning locations, committed employees, engaged leadership, and appealing food and beverage offerings, Crew has created an outstanding work environment with leading industry pay and great opportunities for advancement. Crew is built on a simple premise: creating experiences that we love and sharing them with the world. Whether it's sipping cocktails on a historic schooner overlooking New York Harbor or enjoying sustainable oysters in a cozy New Orleans hideaway, we focus on making the places we wish existed. Crew's award-winning restaurants include Grand Banks (Tribeca), Holywater (Tribeca), Pilot (Brooklyn Heights), High Tide (Dumbo), Drift In (West Village), Island Oyster, (Governors Island), and Seaworthy (New Orleans). And there are more on the way. Crew's flagship restaurant, Grand Banks, was named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine, one of the "Best Waterfront Restaurants in the World" by CNN Travel, "Best Outdoor Dining in New York City" by The Village Voice, "Best Oyster Bar in New York City" by The New York Observer, and one of the "Three Best Bars in New York" by Conde Nast Traveler. Seaworthy topped Eater's monthly Heatmap of New Orleans Restaurants for six months post opening, and was named "Seafood Restaurant of the Year" by New Orleans Magazine, and one of New Orleans "Five Best New Restaurants" by the Times Picayune. Vogue has named Grand Banks, Island Oyster, and Pilot the top three places to drink outside in New York City; AM New York named Pilot the Best Boat Bar in New York City; and Island Oyster was nominated for a James Beard Foundation Award for Restaurant Design. Holywater, Crew's most recent venture, spent it's first six months on Eaters list of NYC's Hottest New Cocktail bars and it's launch was celebrated by The New York Times, Town & Country, Elle Decor, and more. DETAILS Job Overview Position Summary Our oyster bar shucking team are rockstars. They are guest-facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners who are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in-depth knowledge of the oysters we offer on our menus. Oyster Bar Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job. In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and memorable dining experiences. Must love sunsets. Essential Duties & Responsibilities Execute proficient oyster shucking and plating duties in a fast-paced environment while upholding Crew's service standards and ensuring exceptional guest satisfaction. Mastering knowledge of Crew oyster offerings including name, origin and tasting notes Learn and maintain knowledge of Crew food and beverage menu items Engage with guests in a courteous and knowledgeable manner, warmly welcoming them, providing menu insights, making recommendations, and addressing inquiries with clarity and confidence Skillfully manage order-taking and fulfillment while maintaining a tidy and well-organized workstation Regularly clear and sanitize guest bar area in front of your station, set and reset silverware and glassware, refill waters and maintain a tidy station for seated and upcoming guests Maintain a clean and polished professional appearance at all times, adhering to Crew established dress and uniform policies Comply with Department of Health established standards for food preparation, handling techniques and safety protocols particularly with regards to the handling of fresh oysters Set up your station in a timely manner and according to Crew specifications including proper levels of ice, adequate product stock and necessary accompaniments specific to your station Maintain safety and DOH health compliance at your station at all times, including proper oyster knife handling and storage, wearing gloves while handling food, proper set of hand wash and sanitizer stations. Communicate and collaborate effectively and professionally with colleagues and management to ensure a smooth and seamless operation and workflow Assist fellow team members when necessary to ensure unparalleled guest experience Breakdown station entirely, perform cleaning tasks of your area at the conclusion of each service leaving station clean and completely free of loose equipment and debris Store food from your station properly and safely according to Crew training and DOH standards Properly discard of all trash and oyster shells according to venue protocol Minimum Qualifications Ability to perform essential job functions when working in a high business volume, fast-paced environment Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions Able to lift 30+ lbs. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Familiarity with knife handling protocols and skills Knowledge of or willingness to learn about Oysters Must love sunsets Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook Willingness to work in outdoor climate conditions Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds. Benefits Paid Safe and Sick Leave Commuter Benefits Employee Discount
Mar 14, 2024
Full time
Join our Oyster Shucker Team! Our Oyster Bar Team earns the same tip share as our bartenders and servers. Our Oyster Bar Shuckers are rockstars. They are guest facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners that are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in depth knowledge of the oysters we offer on our menus. Oyster Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job. In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and a memorable dining experiences. VENUE Grand Banks Grand Banks is a celebrated oyster bar aboard a historic sailboat docked in Tribeca. Named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine and one of the "Best Waterfront Restaurants in the World" by CNN Travel, Grand Banks features sustainably harvested oysters, nautically inspired cocktails, and awe-inspiring views. COMPANY Crew Crew is an innovative hospitality group that creates and operates experience focused restaurants and nautical ventures in New York and beyond. With a focus on stunning locations, committed employees, engaged leadership, and appealing food and beverage offerings, Crew has created an outstanding work environment with leading industry pay and great opportunities for advancement. Crew is built on a simple premise: creating experiences that we love and sharing them with the world. Whether it's sipping cocktails on a historic schooner overlooking New York Harbor or enjoying sustainable oysters in a cozy New Orleans hideaway, we focus on making the places we wish existed. Crew's award-winning restaurants include Grand Banks (Tribeca), Holywater (Tribeca), Pilot (Brooklyn Heights), High Tide (Dumbo), Drift In (West Village), Island Oyster, (Governors Island), and Seaworthy (New Orleans). And there are more on the way. Crew's flagship restaurant, Grand Banks, was named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine, one of the "Best Waterfront Restaurants in the World" by CNN Travel, "Best Outdoor Dining in New York City" by The Village Voice, "Best Oyster Bar in New York City" by The New York Observer, and one of the "Three Best Bars in New York" by Conde Nast Traveler. Seaworthy topped Eater's monthly Heatmap of New Orleans Restaurants for six months post opening, and was named "Seafood Restaurant of the Year" by New Orleans Magazine, and one of New Orleans "Five Best New Restaurants" by the Times Picayune. Vogue has named Grand Banks, Island Oyster, and Pilot the top three places to drink outside in New York City; AM New York named Pilot the Best Boat Bar in New York City; and Island Oyster was nominated for a James Beard Foundation Award for Restaurant Design. Holywater, Crew's most recent venture, spent it's first six months on Eaters list of NYC's Hottest New Cocktail bars and it's launch was celebrated by The New York Times, Town & Country, Elle Decor, and more. DETAILS Job Overview Position Summary Our oyster bar shucking team are rockstars. They are guest-facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners who are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in-depth knowledge of the oysters we offer on our menus. Oyster Bar Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job. In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and memorable dining experiences. Must love sunsets. Essential Duties & Responsibilities Execute proficient oyster shucking and plating duties in a fast-paced environment while upholding Crew's service standards and ensuring exceptional guest satisfaction. Mastering knowledge of Crew oyster offerings including name, origin and tasting notes Learn and maintain knowledge of Crew food and beverage menu items Engage with guests in a courteous and knowledgeable manner, warmly welcoming them, providing menu insights, making recommendations, and addressing inquiries with clarity and confidence Skillfully manage order-taking and fulfillment while maintaining a tidy and well-organized workstation Regularly clear and sanitize guest bar area in front of your station, set and reset silverware and glassware, refill waters and maintain a tidy station for seated and upcoming guests Maintain a clean and polished professional appearance at all times, adhering to Crew established dress and uniform policies Comply with Department of Health established standards for food preparation, handling techniques and safety protocols particularly with regards to the handling of fresh oysters Set up your station in a timely manner and according to Crew specifications including proper levels of ice, adequate product stock and necessary accompaniments specific to your station Maintain safety and DOH health compliance at your station at all times, including proper oyster knife handling and storage, wearing gloves while handling food, proper set of hand wash and sanitizer stations. Communicate and collaborate effectively and professionally with colleagues and management to ensure a smooth and seamless operation and workflow Assist fellow team members when necessary to ensure unparalleled guest experience Breakdown station entirely, perform cleaning tasks of your area at the conclusion of each service leaving station clean and completely free of loose equipment and debris Store food from your station properly and safely according to Crew training and DOH standards Properly discard of all trash and oyster shells according to venue protocol Minimum Qualifications Ability to perform essential job functions when working in a high business volume, fast-paced environment Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions Able to lift 30+ lbs. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Familiarity with knife handling protocols and skills Knowledge of or willingness to learn about Oysters Must love sunsets Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook Willingness to work in outdoor climate conditions Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds. Benefits Paid Safe and Sick Leave Commuter Benefits Employee Discount
HOTEL BREAKFAST ATTENDANT- Part Time Rochester, NY (+South+Union+St+Rochester+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.50
Mar 11, 2024
Full time
HOTEL BREAKFAST ATTENDANT- Part Time Rochester, NY (+South+Union+St+Rochester+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.50
HOTEL BREAKFAST ATTENDANT Rochester, NY (+Panorama+Trl+S+Rochester+NY+USA-2312) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.00 - $17.00 / Hourly
Mar 11, 2024
Full time
HOTEL BREAKFAST ATTENDANT Rochester, NY (+Panorama+Trl+S+Rochester+NY+USA-2312) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.00 - $17.00 / Hourly
Hotel Housekeeper Wellsville, NY (+W.+Dyke+St.+Wellsville+NY+USA) Job Type Part-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To:Hotel Executive Housekeeper Summary Responsible for the overall cleanliness of assigned guest rooms, ensuring cleanliness standards are met while providing pleasant and professional service to all guests. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands of the job. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Maintain a clean and organized supply cart. Sort, count, fold, mark, or carry linens. Change linen and make beds. Sweep, scrub, and mop floors. Dust furniture and fixtures. Wash walls, ceiling, woodwork, windows, door panels, and sills. Clean and sanitize bathrooms. Empty wastebaskets and transport trash and waste to disposal area. Vacuum carpets, upholstered furniture, and draperies. Move furniture, hang and remove drapes, and roll carpets as needed. Replenish guest room supplies, i.e. bathroom amenities and writing supplies. Ensure beds are made to standard with fresh clean linens Ensure bath terry is clean and stain free Ensure lost and found articles are tagged and turned into management. Inspect room for maintenance needs and check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Clean lobby, lounge, rest rooms, corridors, elevators, and stairways as assigned. Replace light bulbs as needed. Deep clean all assigned guest rooms and replenish guest amenities and supplies as needed. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience Up to one month related experience or training; Less that high school education; or equivalent combination of education and experience. Language Skills Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add and subtract numbers up to 100. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, remove, replace, position, place, transfer Ascend, descend, traverse Move about or to, position self Detect, operate, adjust, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, compare, observe, assess The associate must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is regularly exposed to chemicals, dust and odors, fumes or particles. The associate works in an environment open to the general public. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15-$17/Hourly
Mar 10, 2024
Full time
Hotel Housekeeper Wellsville, NY (+W.+Dyke+St.+Wellsville+NY+USA) Job Type Part-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To:Hotel Executive Housekeeper Summary Responsible for the overall cleanliness of assigned guest rooms, ensuring cleanliness standards are met while providing pleasant and professional service to all guests. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands of the job. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Maintain a clean and organized supply cart. Sort, count, fold, mark, or carry linens. Change linen and make beds. Sweep, scrub, and mop floors. Dust furniture and fixtures. Wash walls, ceiling, woodwork, windows, door panels, and sills. Clean and sanitize bathrooms. Empty wastebaskets and transport trash and waste to disposal area. Vacuum carpets, upholstered furniture, and draperies. Move furniture, hang and remove drapes, and roll carpets as needed. Replenish guest room supplies, i.e. bathroom amenities and writing supplies. Ensure beds are made to standard with fresh clean linens Ensure bath terry is clean and stain free Ensure lost and found articles are tagged and turned into management. Inspect room for maintenance needs and check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Clean lobby, lounge, rest rooms, corridors, elevators, and stairways as assigned. Replace light bulbs as needed. Deep clean all assigned guest rooms and replenish guest amenities and supplies as needed. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience Up to one month related experience or training; Less that high school education; or equivalent combination of education and experience. Language Skills Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add and subtract numbers up to 100. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, remove, replace, position, place, transfer Ascend, descend, traverse Move about or to, position self Detect, operate, adjust, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, compare, observe, assess The associate must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is regularly exposed to chemicals, dust and odors, fumes or particles. The associate works in an environment open to the general public. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15-$17/Hourly
JOB STATEMENT Responsible for doing our nightly system maintenance, balancing revenue accounts, and problem solving anything that comes your way overnight. Responsible for check- in processes in a timely and efficient manner. Accountable for answering any guest questions and providing accurate information to the guests. Ensure excellent communication skills when dealing with all the guests. The guests always come first and will be treated in a fair and friendly manner. MISSION To ensure 100% of a Guest's expectations are met before arrival. Friendly; Accurate; Efficient; Knowledgeable ESSENTIAL FUNCTIONS Communication Answer all questions from the guest in accordance with standards of proper etiquette. Be consistent in giving out accurate information. Make Supervisor aware of problems you experienced throughout the day Inform management of any guest or system related complaints or problems. Guest Service Ensure guest comfort and satisfaction. Promptly and effectively deal with guest complaints and requests. Always be polite when dealing with a guest. Never use foul language while at work. The guest comes FIRST! Drop what you are doing to help a guest. Answer a guest question to the best of your ability. Get help if you do not know the answer. Be Knowledgeable Know our product; Accommodation Types, Amusement Park, and Water Park Know how SMS Host works and functions. Know rules, policies, deposit and cancellation requirements. Proactively seek opportunities to become knowledgeable in those areas that you have not mastered; including additional SMS systems training and Darien Lake Policies Perform duties as outlined in the ATD (Attention to Detail). Perform all night audit duties to include but not be limited to: End business day Run all appropriate reports Fill out all daily reports as outlined in Audit Binder Work closely with accounting, accommodation supervisors and managers to ensure accuracy of reports Distribute appropriate reports to other accommodations staff Run back up of system Cleaning Duties Keep all guest facing areas (pool, lobby) and desks clean and presentable Keep the front office areas fully stocked at all times. Take out all of the garbage daily. Must be able to lift 30 pounds. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight. Perform any duties requested by a Manager, Director, Supervisor or Lead. Professional Appearance and Image Be PUNCTUAL in reporting to work Be neatly dressed in APPROPRIATE UNIFORM WITH A NAME TAG Be READY Personal hygiene is required JOB SPECIFICATIONS Self-Starter, Motivated, Confident, Optimistic Excellent Communicator Self-Disciplined, Detail oriented Guest Advocate, Hospitality focus Problem Solver Computer skills and knowledge (Microsoft Office - Word/Excel, ability to type, etc.) Team Player PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 40 pounds Requires occasional carries up to 75 pounds with the assistance of a two-wheel hand truck Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE OTHER FUNCTIONS Any and all other duties as assigned or necessary in order to support the Accommodations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight.
Mar 08, 2024
Full time
JOB STATEMENT Responsible for doing our nightly system maintenance, balancing revenue accounts, and problem solving anything that comes your way overnight. Responsible for check- in processes in a timely and efficient manner. Accountable for answering any guest questions and providing accurate information to the guests. Ensure excellent communication skills when dealing with all the guests. The guests always come first and will be treated in a fair and friendly manner. MISSION To ensure 100% of a Guest's expectations are met before arrival. Friendly; Accurate; Efficient; Knowledgeable ESSENTIAL FUNCTIONS Communication Answer all questions from the guest in accordance with standards of proper etiquette. Be consistent in giving out accurate information. Make Supervisor aware of problems you experienced throughout the day Inform management of any guest or system related complaints or problems. Guest Service Ensure guest comfort and satisfaction. Promptly and effectively deal with guest complaints and requests. Always be polite when dealing with a guest. Never use foul language while at work. The guest comes FIRST! Drop what you are doing to help a guest. Answer a guest question to the best of your ability. Get help if you do not know the answer. Be Knowledgeable Know our product; Accommodation Types, Amusement Park, and Water Park Know how SMS Host works and functions. Know rules, policies, deposit and cancellation requirements. Proactively seek opportunities to become knowledgeable in those areas that you have not mastered; including additional SMS systems training and Darien Lake Policies Perform duties as outlined in the ATD (Attention to Detail). Perform all night audit duties to include but not be limited to: End business day Run all appropriate reports Fill out all daily reports as outlined in Audit Binder Work closely with accounting, accommodation supervisors and managers to ensure accuracy of reports Distribute appropriate reports to other accommodations staff Run back up of system Cleaning Duties Keep all guest facing areas (pool, lobby) and desks clean and presentable Keep the front office areas fully stocked at all times. Take out all of the garbage daily. Must be able to lift 30 pounds. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight. Perform any duties requested by a Manager, Director, Supervisor or Lead. Professional Appearance and Image Be PUNCTUAL in reporting to work Be neatly dressed in APPROPRIATE UNIFORM WITH A NAME TAG Be READY Personal hygiene is required JOB SPECIFICATIONS Self-Starter, Motivated, Confident, Optimistic Excellent Communicator Self-Disciplined, Detail oriented Guest Advocate, Hospitality focus Problem Solver Computer skills and knowledge (Microsoft Office - Word/Excel, ability to type, etc.) Team Player PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 40 pounds Requires occasional carries up to 75 pounds with the assistance of a two-wheel hand truck Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE OTHER FUNCTIONS Any and all other duties as assigned or necessary in order to support the Accommodations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight.
Compass Community Living Position Title: title Pay Grade: payGrade_obj Reports To: Divisional President Salary: $140000 - $175000 Other Forms of Compensation: RDM Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. Req ID: Compass Community Living Nicholas Henderson req_classification
Mar 08, 2024
Full time
Compass Community Living Position Title: title Pay Grade: payGrade_obj Reports To: Divisional President Salary: $140000 - $175000 Other Forms of Compensation: RDM Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. Req ID: Compass Community Living Nicholas Henderson req_classification
HOTEL BREAKFAST ATTENDANT Penn Yan, NY (+Elm+Street+Penn+Yan+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15 - $17
Mar 04, 2024
Full time
HOTEL BREAKFAST ATTENDANT Penn Yan, NY (+Elm+Street+Penn+Yan+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15 - $17
HOTEL BREAKFAST ATTENDANT Farmington, NY (+NYS+Route+Farmington+NY+USA) Job Type Full-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Mar 04, 2024
Full time
HOTEL BREAKFAST ATTENDANT Farmington, NY (+NYS+Route+Farmington+NY+USA) Job Type Full-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Hotel Housekeeper Warsaw, NY (+N.+Main+St+Warsaw+NY+USA) Job Type Part-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To:Hotel Executive Housekeeper Summary Responsible for the overall cleanliness of assigned guest rooms, ensuring cleanliness standards are met while providing pleasant and professional service to all guests. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands of the job. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Maintain a clean and organized supply cart. Sort, count, fold, mark, or carry linens. Change linen and make beds. Sweep, scrub, and mop floors. Dust furniture and fixtures. Wash walls, ceiling, woodwork, windows, door panels, and sills. Clean and sanitize bathrooms. Empty wastebaskets and transport trash and waste to disposal area. Vacuum carpets, upholstered furniture, and draperies. Move furniture, hang and remove drapes, and roll carpets as needed. Replenish guest room supplies, i.e. bathroom amenities and writing supplies. Ensure beds are made to standard with fresh clean linens Ensure bath terry is clean and stain free Ensure lost and found articles are tagged and turned into management. Inspect room for maintenance needs and check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Clean lobby, lounge, rest rooms, corridors, elevators, and stairways as assigned. Replace light bulbs as needed. Deep clean all assigned guest rooms and replenish guest amenities and supplies as needed. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience Up to one month related experience or training; Less that high school education; or equivalent combination of education and experience. Language Skills Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add and subtract numbers up to 100. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, remove, replace, position, place, transfer Ascend, descend, traverse Move about or to, position self Detect, operate, adjust, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, compare, observe, assess The associate must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is regularly exposed to chemicals, dust and odors, fumes or particles. The associate works in an environment open to the general public. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.00-$17.00 / Hourly
Mar 04, 2024
Full time
Hotel Housekeeper Warsaw, NY (+N.+Main+St+Warsaw+NY+USA) Job Type Part-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To:Hotel Executive Housekeeper Summary Responsible for the overall cleanliness of assigned guest rooms, ensuring cleanliness standards are met while providing pleasant and professional service to all guests. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands of the job. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Maintain a clean and organized supply cart. Sort, count, fold, mark, or carry linens. Change linen and make beds. Sweep, scrub, and mop floors. Dust furniture and fixtures. Wash walls, ceiling, woodwork, windows, door panels, and sills. Clean and sanitize bathrooms. Empty wastebaskets and transport trash and waste to disposal area. Vacuum carpets, upholstered furniture, and draperies. Move furniture, hang and remove drapes, and roll carpets as needed. Replenish guest room supplies, i.e. bathroom amenities and writing supplies. Ensure beds are made to standard with fresh clean linens Ensure bath terry is clean and stain free Ensure lost and found articles are tagged and turned into management. Inspect room for maintenance needs and check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Clean lobby, lounge, rest rooms, corridors, elevators, and stairways as assigned. Replace light bulbs as needed. Deep clean all assigned guest rooms and replenish guest amenities and supplies as needed. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience Up to one month related experience or training; Less that high school education; or equivalent combination of education and experience. Language Skills Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add and subtract numbers up to 100. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, remove, replace, position, place, transfer Ascend, descend, traverse Move about or to, position self Detect, operate, adjust, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, compare, observe, assess The associate must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is regularly exposed to chemicals, dust and odors, fumes or particles. The associate works in an environment open to the general public. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.00-$17.00 / Hourly
HOTEL BREAKFAST ATTENDANT - HOMEWOOD SUITES Victor, NY (+Fishers+Station+Dr+Victor+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $17
Mar 04, 2024
Full time
HOTEL BREAKFAST ATTENDANT - HOMEWOOD SUITES Victor, NY (+Fishers+Station+Dr+Victor+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $17