87483 - Food Service Manager 2

  • Sodexo
  • St Paul, MN, USA
  • Jan 13, 2020
Full time General Managers and Management Executives Banquet Staff

Job Description


Unit Description


Success is yours when you collaborate and work hard in our team-based culture.


Sodexo is seeking a Food Service Manager 2 for St. Joseph's Hospital located in St. Paul, MN. St. Joseph's Hospital is part of the M Health Fairview Health Care system. Sodexo is honored to continue its partnership with M Health Fairview as together we pursue Fairview's vision of driving a healthier future. It is an exciting time to join Sodexo's Fairview Health Services Team, and if you are energized by change, then it is a fantastic time to be part of this dynamic partnership.


The Food Service Manager is manages cafeteria operations, supports patient services, food production and ordering. The ideal candidate is someone with previous restaurant, retail or food service supervisory experience who is looking for a better work life balance. Typical schedule for this position is mid-shift hours and some opening or closing shifts, along with rotating weekends and holidays.


The successful candidate will:

  • have oversight of daily food operations and deliver a high-quality product;
  • achieve company and client financial targets and goals to include oversight of cash-handling and the POS system;
  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
  • oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery;
  • develop and maintain client and customer relationships;
  • motivate, coach, mentor and develop frontline (hourly) staff; and/or
  • ensure Sodexo standards are met to include compliance with company food and physical safety programs.


Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
  • exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
  • knowledge of nutrition and specialized diets a plus


Learn more about M Health Fairview St. Joseph's at St. Joseph's Hospital


Learn more about Sodexo's Benefits


Not the job for you?


We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.


Working for Sodexo:


At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.



Position Summary


Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company. Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.
Key Duties
- Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations
- Establishes and maintains a safe work environment
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards
- Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory
- Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement





Qualifications & Requirements


Basic Education Requirement - High School Diploma, GED or equivalent


Basic Management Experience - 1 year



Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.