Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Mar 26, 2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Location FORT WAYNE, IN Career Area Business Operations Job Function Business Services Employment Type Regular/Permanent Position Type Hourly Requisition WD176719 What you'll do at Position Summary We are looking for people who take pride in their work to join our team. You help shape our member's entire shopping experience by giving them a positive first and last the member assist - cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members with their club pick up orders, helping them load their vehicles, and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.You will sweep us off our feet if:â You thrive in fast-paced environmentsâ You're a multi-tasker at heartâ You keep member satisfaction as your top priorityâ You can stand for long periods of time while assisting members quickly and accuratelyâ You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:â Maintaining a positive attitude by smiling, greeting and thanking members â Providing exceptional customer service to members across the club as needed, answering any questions they may haveâ Maintaining a clean, neat, and member-ready areaThe member assistant - cart attendant is a great way to start a fulfilling career at Sam's Club. Apply nowThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot plies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and pletes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating cash register, Working with mobile retail applicationsPrimary Location 6736 LIMA RD, FORT WAYNE, IN , United States of America
Mar 13, 2024
Full time
Location FORT WAYNE, IN Career Area Business Operations Job Function Business Services Employment Type Regular/Permanent Position Type Hourly Requisition WD176719 What you'll do at Position Summary We are looking for people who take pride in their work to join our team. You help shape our member's entire shopping experience by giving them a positive first and last the member assist - cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members with their club pick up orders, helping them load their vehicles, and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.You will sweep us off our feet if:â You thrive in fast-paced environmentsâ You're a multi-tasker at heartâ You keep member satisfaction as your top priorityâ You can stand for long periods of time while assisting members quickly and accuratelyâ You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:â Maintaining a positive attitude by smiling, greeting and thanking members â Providing exceptional customer service to members across the club as needed, answering any questions they may haveâ Maintaining a clean, neat, and member-ready areaThe member assistant - cart attendant is a great way to start a fulfilling career at Sam's Club. Apply nowThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot plies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and pletes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating cash register, Working with mobile retail applicationsPrimary Location 6736 LIMA RD, FORT WAYNE, IN , United States of America
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 01, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.