Lead Culinary Adventures in Bar Harbor: Join Us as a Food and Beverage Swing Supervisor! Ready to embrace a dynamic role covering multiple dining venues in the heart of Bar Harbor? We're seeking a versatile and organized individual to oversee operations at our various dining locations on respective managers' days off. Your leadership will be instrumental in ensuring a seamless and exceptional dining experience for our guests. As a F&B Swing Supervisor, you will help manage day-to-day operations at our dining venues, providing leadership in the absence of individual managers. Coordinate with respective managers and staff, ensuring smooth transitions and maintaining high service standards. Contribute to creating a positive and memorable guest experience across all dining establishments. We are a family-oriented dining establishment, committed to providing an array of culinary experiences in the heart of Bar Harbor. Recognized for our dedication to hospitality, we prioritize creating an inclusive workplace where your leadership skills can thrive. What We Offer: Diverse Culinary Settings: Oversee operations in a range of dining venues, contributing to the vibrancy of Bar Harbor's culinary scene. Collaborative Team: Join a dining team that values versatility, teamwork, and ensures your success in this pivotal role. Opportunities for Growth: Explore avenues for professional development within our expanding dining family. You will be working your magic on a full-time seasonal basis from early May to October. This is a full-time position that requires weekends, nights, and holidays. What you may not know is that we also have amazing benefits and perks: Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year. Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free. Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. End of Season Bonus. Heating savings program in partnership with Irving and Dead River - save on heating oil and propane. Core Values Program - earn points for branded swag! Referral Bonus - up to $1,000 per new full-time employee you refer. Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services. Employee Recognition Programs. Employee Assistance Program (EAP) - Experienced counseling, free & anonymous. Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala - an annual event that recognizes YOU! Here are some more details: Responsibilities: Helps manage Food & Beverage on day-to-day operations. Preserve excellent levels of internal and external customer service. Identify customers' needs and respond proactively to all their concerns. Comply with all health and safety regulations. You must possess interpersonal, decision-making, leadership, communication, problem-solving, and customer service skills. Performs additional duties as assigned. Skills Required: Completion of secondary school should be required Diploma or degree in business management or tourism related field would be an asset Leadership skills Flexibility Adaptability Inventory management Conflict resolution Ability to work under pressure Ability to multi-task Good organizational skills Wage: Starting at $22 an hour. Experience / Education: Prior customer service experience is preferred. High School diploma and/or equivalent work experience Performance Measurement: 90 day performance review, annual performance review, attendance, productivity, feedback from others Physical Demands: Work is performed in a hotel/office environment. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing. There is also the potential for kneeling and lifting of objects up to 40lbs. If you have a passion for culinary leadership, enjoy managing diverse dining environments, and have the desire to be a key player in our diverse food and beverage offerings, we invite you to join us in Bar Harbor! Apply Now and help Lead Culinary Adventures in Bar Harbor, Maine!
Mar 27, 2024
Full time
Lead Culinary Adventures in Bar Harbor: Join Us as a Food and Beverage Swing Supervisor! Ready to embrace a dynamic role covering multiple dining venues in the heart of Bar Harbor? We're seeking a versatile and organized individual to oversee operations at our various dining locations on respective managers' days off. Your leadership will be instrumental in ensuring a seamless and exceptional dining experience for our guests. As a F&B Swing Supervisor, you will help manage day-to-day operations at our dining venues, providing leadership in the absence of individual managers. Coordinate with respective managers and staff, ensuring smooth transitions and maintaining high service standards. Contribute to creating a positive and memorable guest experience across all dining establishments. We are a family-oriented dining establishment, committed to providing an array of culinary experiences in the heart of Bar Harbor. Recognized for our dedication to hospitality, we prioritize creating an inclusive workplace where your leadership skills can thrive. What We Offer: Diverse Culinary Settings: Oversee operations in a range of dining venues, contributing to the vibrancy of Bar Harbor's culinary scene. Collaborative Team: Join a dining team that values versatility, teamwork, and ensures your success in this pivotal role. Opportunities for Growth: Explore avenues for professional development within our expanding dining family. You will be working your magic on a full-time seasonal basis from early May to October. This is a full-time position that requires weekends, nights, and holidays. What you may not know is that we also have amazing benefits and perks: Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year. Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free. Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. End of Season Bonus. Heating savings program in partnership with Irving and Dead River - save on heating oil and propane. Core Values Program - earn points for branded swag! Referral Bonus - up to $1,000 per new full-time employee you refer. Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services. Employee Recognition Programs. Employee Assistance Program (EAP) - Experienced counseling, free & anonymous. Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala - an annual event that recognizes YOU! Here are some more details: Responsibilities: Helps manage Food & Beverage on day-to-day operations. Preserve excellent levels of internal and external customer service. Identify customers' needs and respond proactively to all their concerns. Comply with all health and safety regulations. You must possess interpersonal, decision-making, leadership, communication, problem-solving, and customer service skills. Performs additional duties as assigned. Skills Required: Completion of secondary school should be required Diploma or degree in business management or tourism related field would be an asset Leadership skills Flexibility Adaptability Inventory management Conflict resolution Ability to work under pressure Ability to multi-task Good organizational skills Wage: Starting at $22 an hour. Experience / Education: Prior customer service experience is preferred. High School diploma and/or equivalent work experience Performance Measurement: 90 day performance review, annual performance review, attendance, productivity, feedback from others Physical Demands: Work is performed in a hotel/office environment. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing. There is also the potential for kneeling and lifting of objects up to 40lbs. If you have a passion for culinary leadership, enjoy managing diverse dining environments, and have the desire to be a key player in our diverse food and beverage offerings, we invite you to join us in Bar Harbor! Apply Now and help Lead Culinary Adventures in Bar Harbor, Maine!
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Mar 27, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
GREAT PEOPLE GREAT BENEFITS JOIN OUR ALL-STAR TEAM! Food & Beverage Supervisor - $15.00+/hour Cottonwood Cove Resort and Marina, located with the Lake Mead National Recreation Area and managed by Guest Services, is now hiring a Food & Beverage Supervisor! It is home to the Cottonwood Cove Motel, an RV Park, a café, and a full service marina. Whether it's a family vacation or a corporate retreat, our team members are responsible for ensuring an amazing experience for all of our customers. We are seeking team members who are service oriented, friendly, motivated, reliable, and flexible. This position starts at $15.00 - $18.00/hour based on experience. Team members at Cottonwood Cove enjoy various perks and benefits including: Low cost, dorm style housing options Low cost employee RV sites 40% off at the café for dorm employees Discounts on rentals (based on availability) When not working, team members are encouraged to take advantage of the amenities on property such as boating, fishing, and hiking. We are also located a short distance from Searchlight, NV where team members can enjoy additional dining and shopping. Las Vegas is about an hour away and many team members will make at least one trip to the world-famous Las Vegas strip during their time here! Join us for an experience you'll never forget! JOB SUMMARY The Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Food and Beverage Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. ESSENTIAL FUNCTIONS Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards. Monitor and supervise set up and maintenance of dining area, cashier stations, and/or food stations to ensure quality standards. Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit's staff at the direction of the Manager. Train hourly staff for peak performance and monitor staff's development. Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Manager of all unusual events, circumstances, or other safety or quality control issues. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma or GED preferred. Bachelor's or Business Degree preferred. At least 2 years of experience in related management required. Food Safety Certified a plus. Demonstrated talent for interacting with a wide variety of people. Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve. Strong customer service abilities; actively looks for ways to assist customers and coworkers. PHYSICAL AND MENTAL REQUIREMENTS Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. Ability to stand for the entire work day and to climb steps regularly. Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas. Reading and writing work-related documents in English. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Constantly communicates and receives verbal communication with other employees in fast-paced environment. Physical presence at the job site is essential to perform job duties. EQUIPMENT USED Typical office equipment (computers, phone system, fax, copiers, scanners, among others). Food service equipment (pots and pans, stove, fridge, fryers, among others). Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Mar 18, 2024
Full time
GREAT PEOPLE GREAT BENEFITS JOIN OUR ALL-STAR TEAM! Food & Beverage Supervisor - $15.00+/hour Cottonwood Cove Resort and Marina, located with the Lake Mead National Recreation Area and managed by Guest Services, is now hiring a Food & Beverage Supervisor! It is home to the Cottonwood Cove Motel, an RV Park, a café, and a full service marina. Whether it's a family vacation or a corporate retreat, our team members are responsible for ensuring an amazing experience for all of our customers. We are seeking team members who are service oriented, friendly, motivated, reliable, and flexible. This position starts at $15.00 - $18.00/hour based on experience. Team members at Cottonwood Cove enjoy various perks and benefits including: Low cost, dorm style housing options Low cost employee RV sites 40% off at the café for dorm employees Discounts on rentals (based on availability) When not working, team members are encouraged to take advantage of the amenities on property such as boating, fishing, and hiking. We are also located a short distance from Searchlight, NV where team members can enjoy additional dining and shopping. Las Vegas is about an hour away and many team members will make at least one trip to the world-famous Las Vegas strip during their time here! Join us for an experience you'll never forget! JOB SUMMARY The Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Food and Beverage Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. ESSENTIAL FUNCTIONS Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards. Monitor and supervise set up and maintenance of dining area, cashier stations, and/or food stations to ensure quality standards. Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit's staff at the direction of the Manager. Train hourly staff for peak performance and monitor staff's development. Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Manager of all unusual events, circumstances, or other safety or quality control issues. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma or GED preferred. Bachelor's or Business Degree preferred. At least 2 years of experience in related management required. Food Safety Certified a plus. Demonstrated talent for interacting with a wide variety of people. Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve. Strong customer service abilities; actively looks for ways to assist customers and coworkers. PHYSICAL AND MENTAL REQUIREMENTS Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. Ability to stand for the entire work day and to climb steps regularly. Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas. Reading and writing work-related documents in English. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Constantly communicates and receives verbal communication with other employees in fast-paced environment. Physical presence at the job site is essential to perform job duties. EQUIPMENT USED Typical office equipment (computers, phone system, fax, copiers, scanners, among others). Food service equipment (pots and pans, stove, fridge, fryers, among others). Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Taylor Hospitality has recently acquired Hotel Weyanoke and is currently recruiting a Food and Beverage Front-of-House Supervisor. Are you passionate about property food and beverage? Interested in joining a dynamic team at one of Virginia's premier boutique hotels right next to Longwood University's Campus in Farmville, Virginia? Look no further than the Hotel Weyanoke, where the Taylor Hospitality team takes immense pride in delivering unparalleled accommodations and Southern hospitality. Our diverse dining experiences, such as the inviting Tap Root Tavern and the stunning Catbird Rooftop Bar, are designed to satisfy even the most discerning tastes. In addition to extraordinary dining options, we also offer exceptional catering, and unforgettable special events, creating unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $14.00 - 16.00 per hour plus event commissions, Benefits include: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. Role: The FB Supervisor will provide support in front-of-house operations for food and beverage. Responsibilities include ensuring the satisfaction of both guests and team members while effectively managing the operating budget and delivering exceptional service. The Food and Beverage Supervisor is expected to promote innovative ideas to drive business growth, reduce staff turnover, maintain revenue and payroll budgets, and meet productivity goals while consistently delivering excellent service. Duties and Responsibilities: Controls the sales and profitability of the restaurant. Ensures that guests' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems. Establishes and monitors standards for restaurants including but not limited to personnel administration and performance, service to guests, advertising, and publicity. Establishes and maintains effective revenue management techniques to maximize restaurant revenues; reviews and analyzes financial statements. Maintains visibility and accessibility to guests, staff, and vendors; maintains effective communication with all staff to ensure the restaurant is performing at established standards. Develops, implements, and monitors restaurant budget; oversees all accounting functions. Monitors the overall condition of the restaurant, public areas, and outside grounds; ensures that deficiencies are rectified. Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment. Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. Prepares accurate and timely reports as required. Interfaces with the Executive Chef to plan menus and pricing, review daily specials and 86'd items, and develop menu preparation and implementation. Assists staff with job functions as needed to ensure optimum service to all guests. Hires, trains, supervises, motivates, and develops restaurant staff; manages schedules and workflow. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. Qualifications: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Proven leadership and business acumen skills, Proven ability to handle multiple projects and meet deadlines Strong interpersonal skills, Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player with passion, enthusiasm, focus, creativity, and a positive outlook. Bilingual skills a plus. Professional appearance and demeanor, Ability to effectively communicate with people at all levels and from various backgrounds. Proficient in Google Applications. Work Environment: Frequently required to stand, walk, sit, talk, hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to climb, balance, bend, stoop, kneel or crawl Frequently required to lift/push/carry items up to 50 pounds Frequent evening and weekend work required Frequently exposure to outside weather conditions Frequently exposed to extreme heat or cold (non-weather) Additional Information: Kindly, be aware that the job description provided is a partial account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Mar 13, 2024
Full time
Taylor Hospitality has recently acquired Hotel Weyanoke and is currently recruiting a Food and Beverage Front-of-House Supervisor. Are you passionate about property food and beverage? Interested in joining a dynamic team at one of Virginia's premier boutique hotels right next to Longwood University's Campus in Farmville, Virginia? Look no further than the Hotel Weyanoke, where the Taylor Hospitality team takes immense pride in delivering unparalleled accommodations and Southern hospitality. Our diverse dining experiences, such as the inviting Tap Root Tavern and the stunning Catbird Rooftop Bar, are designed to satisfy even the most discerning tastes. In addition to extraordinary dining options, we also offer exceptional catering, and unforgettable special events, creating unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $14.00 - 16.00 per hour plus event commissions, Benefits include: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. Role: The FB Supervisor will provide support in front-of-house operations for food and beverage. Responsibilities include ensuring the satisfaction of both guests and team members while effectively managing the operating budget and delivering exceptional service. The Food and Beverage Supervisor is expected to promote innovative ideas to drive business growth, reduce staff turnover, maintain revenue and payroll budgets, and meet productivity goals while consistently delivering excellent service. Duties and Responsibilities: Controls the sales and profitability of the restaurant. Ensures that guests' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems. Establishes and monitors standards for restaurants including but not limited to personnel administration and performance, service to guests, advertising, and publicity. Establishes and maintains effective revenue management techniques to maximize restaurant revenues; reviews and analyzes financial statements. Maintains visibility and accessibility to guests, staff, and vendors; maintains effective communication with all staff to ensure the restaurant is performing at established standards. Develops, implements, and monitors restaurant budget; oversees all accounting functions. Monitors the overall condition of the restaurant, public areas, and outside grounds; ensures that deficiencies are rectified. Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment. Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. Prepares accurate and timely reports as required. Interfaces with the Executive Chef to plan menus and pricing, review daily specials and 86'd items, and develop menu preparation and implementation. Assists staff with job functions as needed to ensure optimum service to all guests. Hires, trains, supervises, motivates, and develops restaurant staff; manages schedules and workflow. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. Qualifications: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Proven leadership and business acumen skills, Proven ability to handle multiple projects and meet deadlines Strong interpersonal skills, Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player with passion, enthusiasm, focus, creativity, and a positive outlook. Bilingual skills a plus. Professional appearance and demeanor, Ability to effectively communicate with people at all levels and from various backgrounds. Proficient in Google Applications. Work Environment: Frequently required to stand, walk, sit, talk, hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to climb, balance, bend, stoop, kneel or crawl Frequently required to lift/push/carry items up to 50 pounds Frequent evening and weekend work required Frequently exposure to outside weather conditions Frequently exposed to extreme heat or cold (non-weather) Additional Information: Kindly, be aware that the job description provided is a partial account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description This position is responsible for ensuring proper training and supervision of all personnel. The restaurant supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management Assist in overall supervision of the department as outlined in manager's job description. Complete environmental checklist for dining room. Spot check liquor pars and order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Communicate with guests and receive feedback. Stay on the floor during peak hours. Observe, teach and correct staff's service. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Monitor labor and payroll costs. Must be familiar with and adhere to all liquor liability laws: Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Prohibiting the sale/service of alcohol to minors. Must know emergency procedures (including CPR) and work to prevent accidents. Perform any other reasonable duties assigned by management. Monitor flow of Associates in any area worked (arrival / departure / timeliness) Flex and flow to business levels in the shift for the shift Active in all areas of Food & Beverage as support Actively participate in MOS audits for service Associates Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine Working Environment: Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Exposure to food items and beverages. Qualifications 1 year of experience in Food and Beverage Supervision or Management role preferred. Must have the ability to manage deadlines. Understanding of Food and Beverage financials including cost and par controls is preferred. General knowledge of Microsoft Word, Excel, and PowerPoint. Must have a strong attention to detail as well as strong customer service skills. Must be able to work a flexible schedule including weekends and holidays. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Unexpired certification in ServSafe Unexpired TIPs required Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 days ago(3/25/2024 2:36 PM) Requisition ID 65 of Openings 2 Category (Portal Searching) Food & Beverage
Mar 07, 2024
Full time
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description This position is responsible for ensuring proper training and supervision of all personnel. The restaurant supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management Assist in overall supervision of the department as outlined in manager's job description. Complete environmental checklist for dining room. Spot check liquor pars and order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Communicate with guests and receive feedback. Stay on the floor during peak hours. Observe, teach and correct staff's service. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Monitor labor and payroll costs. Must be familiar with and adhere to all liquor liability laws: Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Prohibiting the sale/service of alcohol to minors. Must know emergency procedures (including CPR) and work to prevent accidents. Perform any other reasonable duties assigned by management. Monitor flow of Associates in any area worked (arrival / departure / timeliness) Flex and flow to business levels in the shift for the shift Active in all areas of Food & Beverage as support Actively participate in MOS audits for service Associates Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine Working Environment: Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Exposure to food items and beverages. Qualifications 1 year of experience in Food and Beverage Supervision or Management role preferred. Must have the ability to manage deadlines. Understanding of Food and Beverage financials including cost and par controls is preferred. General knowledge of Microsoft Word, Excel, and PowerPoint. Must have a strong attention to detail as well as strong customer service skills. Must be able to work a flexible schedule including weekends and holidays. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Unexpired certification in ServSafe Unexpired TIPs required Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 days ago(3/25/2024 2:36 PM) Requisition ID 65 of Openings 2 Category (Portal Searching) Food & Beverage
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Mar 11, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Business Address: 29 - 7100 Alberni Street, Powell River, British Columbia V8A 5K9 Title of position: Food Service Supervisor Terms of employment: Full-time year-round work Duties: Supervise personnel who prepare and serve food and beverage as well as ensure all duties are performed correctly. Maintain and monitor inventory and assist with purchasing functions as needed. Ensure that food preparation meets the Subways quality standards Prepare weekly work schedules and assign duties to the staff Orient and train staff regarding their job duties and the companys policies on sanitation and safety procedures. Participate in the selection of new employees, as needed. Resolve-work related problems and grievances, and report to management Promote customer satisfaction by providing fast and friendly service to our customers. Perform related duties as required. Wages: $19/hr based on 40 hrs a week Location of work: Powell River, BC Contact Information: Apply by email at and indicate in the subject line that you are applying for Food Service Supervisor. Skills Requirement: Completion of Secondary is required A minimum of 1 year of experience in food preparation or service OR Completion of a community college program in food service administration, hotel and restaurant management, or related discipline is required. Must be punctual, reliable, and comfortable working in a fast-paced environment. Must have a passion for food and feed off the buzz of a busy restaurant. Must be a team player and a great communicator in English. Must have a flexible schedule and be able to work on weekends, holidays, and different restaurant shifts. We thank your interest in our company, but only selected candidates will be contacted.
Mar 03, 2024
Business Address: 29 - 7100 Alberni Street, Powell River, British Columbia V8A 5K9 Title of position: Food Service Supervisor Terms of employment: Full-time year-round work Duties: Supervise personnel who prepare and serve food and beverage as well as ensure all duties are performed correctly. Maintain and monitor inventory and assist with purchasing functions as needed. Ensure that food preparation meets the Subways quality standards Prepare weekly work schedules and assign duties to the staff Orient and train staff regarding their job duties and the companys policies on sanitation and safety procedures. Participate in the selection of new employees, as needed. Resolve-work related problems and grievances, and report to management Promote customer satisfaction by providing fast and friendly service to our customers. Perform related duties as required. Wages: $19/hr based on 40 hrs a week Location of work: Powell River, BC Contact Information: Apply by email at and indicate in the subject line that you are applying for Food Service Supervisor. Skills Requirement: Completion of Secondary is required A minimum of 1 year of experience in food preparation or service OR Completion of a community college program in food service administration, hotel and restaurant management, or related discipline is required. Must be punctual, reliable, and comfortable working in a fast-paced environment. Must have a passion for food and feed off the buzz of a busy restaurant. Must be a team player and a great communicator in English. Must have a flexible schedule and be able to work on weekends, holidays, and different restaurant shifts. We thank your interest in our company, but only selected candidates will be contacted.
Overview: The Catering Area Manager must display strong knowledge of Back of House operations as well as participate in the execution of all Front of House operations. Provide assistance with purchasing, inventory, and any administrative needs. Must be able to work a flexible schedule, including nights and weekend Maintains effective supervision of all operational functions. Ensures all Kitchen and Service standards are in effect at all times. Responsibilities: Trains and Supervises all food preparation and serving personnel. Initiates corrective/improvement actions as needed or upon the direction of the Manager. Assists in planning and development within area. Instructs Kitchen and Service personnel in basic food terminology, food handling and storage procedures. Ensure all state and local health regulations are meeting standards regularly. Ensure cost controls for food and labor are being achieved to enable a positive budget result. Place orders for designated areas of operations. Maintain the highest standards of service, food quality, and presentation for all catered events. Ensure the highest level of guest service is present in all areas of operation. Partners with other divisions to execute events, including collaboration on the vision for events, sharing resources, and creating a holistic guest experience. Qualifications: High school diploma/GED required. Bachelor's Degree in related field preferred. 2-4 years of related work experience required. ServeSafe/ServeSafe Alcohol required. 1-3 years of supervisory/leadership experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mar 28, 2024
Full time
Overview: The Catering Area Manager must display strong knowledge of Back of House operations as well as participate in the execution of all Front of House operations. Provide assistance with purchasing, inventory, and any administrative needs. Must be able to work a flexible schedule, including nights and weekend Maintains effective supervision of all operational functions. Ensures all Kitchen and Service standards are in effect at all times. Responsibilities: Trains and Supervises all food preparation and serving personnel. Initiates corrective/improvement actions as needed or upon the direction of the Manager. Assists in planning and development within area. Instructs Kitchen and Service personnel in basic food terminology, food handling and storage procedures. Ensure all state and local health regulations are meeting standards regularly. Ensure cost controls for food and labor are being achieved to enable a positive budget result. Place orders for designated areas of operations. Maintain the highest standards of service, food quality, and presentation for all catered events. Ensure the highest level of guest service is present in all areas of operation. Partners with other divisions to execute events, including collaboration on the vision for events, sharing resources, and creating a holistic guest experience. Qualifications: High school diploma/GED required. Bachelor's Degree in related field preferred. 2-4 years of related work experience required. ServeSafe/ServeSafe Alcohol required. 1-3 years of supervisory/leadership experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: The Catering Area Manager must display strong knowledge of Back of House operations as well as participate in the execution of all Front of House operations. Provide assistance with purchasing, inventory, and any administrative needs. Must be able to work a flexible schedule, including nights and weekend Maintains effective supervision of all operational functions. Ensures all Kitchen and Service standards are in effect at all times. Responsibilities: Trains and Supervises all food preparation and serving personnel. Initiates corrective/improvement actions as needed or upon the direction of the Manager. Assists in planning and development within area. Instructs Kitchen and Service personnel in basic food terminology, food handling and storage procedures. Ensure all state and local health regulations are meeting standards regularly. Ensure cost controls for food and labor are being achieved to enable a positive budget result. Place orders for designated areas of operations. Maintain the highest standards of service, food quality, and presentation for all catered events. Ensure the highest level of guest service is present in all areas of operation. Partners with other divisions to execute events, including collaboration on the vision for events, sharing resources, and creating a holistic guest experience. Qualifications: High school diploma/GED required. Bachelor's Degree in related field preferred. 2-4 years of related work experience required. ServeSafe/ServeSafe Alcohol required. 1-3 years of supervisory/leadership experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mar 27, 2024
Full time
Overview: The Catering Area Manager must display strong knowledge of Back of House operations as well as participate in the execution of all Front of House operations. Provide assistance with purchasing, inventory, and any administrative needs. Must be able to work a flexible schedule, including nights and weekend Maintains effective supervision of all operational functions. Ensures all Kitchen and Service standards are in effect at all times. Responsibilities: Trains and Supervises all food preparation and serving personnel. Initiates corrective/improvement actions as needed or upon the direction of the Manager. Assists in planning and development within area. Instructs Kitchen and Service personnel in basic food terminology, food handling and storage procedures. Ensure all state and local health regulations are meeting standards regularly. Ensure cost controls for food and labor are being achieved to enable a positive budget result. Place orders for designated areas of operations. Maintain the highest standards of service, food quality, and presentation for all catered events. Ensure the highest level of guest service is present in all areas of operation. Partners with other divisions to execute events, including collaboration on the vision for events, sharing resources, and creating a holistic guest experience. Qualifications: High school diploma/GED required. Bachelor's Degree in related field preferred. 2-4 years of related work experience required. ServeSafe/ServeSafe Alcohol required. 1-3 years of supervisory/leadership experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Mar 24, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Mar 20, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
TPC Toronto at Osprey Valley
Caledon, Ontario (ON)
ASSISTANT FOOD & BEVERAGE MANAGER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food and Beverage team in the position of Assistant Food and Beverage Manager for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals. Responsibilities for this position will include: Ensure exceptional customer service is provided in all food and beverage areas. Respond promptly to guest inquiries, concerns, and feedback. Monitor service quality and implement improvements as needed. Supervise, train, and motivate food and beverage staff. Schedule and manage employee shifts, ensuring adequate coverage. Conduct performance evaluations and provide constructive feedback. Address and resolve employee issues or conflicts. Provide ongoing training to staff on service standards and procedures. Foster a culture of continuous improvement and professional development. Assist in the development and implementation of operational policies and procedures. Monitor and maintain high levels of food and beverage quality and presentation. Collaborate with the kitchen and bar teams to ensure efficient workflow. Oversee inventory management, ordering, and stock control. Coordinate and supervise events, banquets, and special functions. Collaborate with event planners and clients to ensure successful execution. Ensure proper staffing levels for events. Ensure compliance with health and safety regulations and standards. Implement and enforce sanitation and hygiene protocols. Conduct regular inspections to maintain a safe and clean environment. Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff Implement incentives to motivate staff to sell certain menu items, features and special events Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a supervisory or managerial role within the food and beverage industry. Strong leadership and communication skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and make sound decisions under pressure. Excellent organizational and problem-solving skills. Proficient in using computerized systems for ordering, inventory, and financial tracking. An ability to understand and use a Point of Sale (POS) system. Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations. Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment. Smart Serve Certificate required. Ability to work a varied schedule that may include evenings, weekends and holidays. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Salary: $55,000.00-$65,000.00 per month Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Supplemental pay types: Tips Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: supervisory: 2 years (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
Mar 20, 2024
Full time
ASSISTANT FOOD & BEVERAGE MANAGER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food and Beverage team in the position of Assistant Food and Beverage Manager for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals. Responsibilities for this position will include: Ensure exceptional customer service is provided in all food and beverage areas. Respond promptly to guest inquiries, concerns, and feedback. Monitor service quality and implement improvements as needed. Supervise, train, and motivate food and beverage staff. Schedule and manage employee shifts, ensuring adequate coverage. Conduct performance evaluations and provide constructive feedback. Address and resolve employee issues or conflicts. Provide ongoing training to staff on service standards and procedures. Foster a culture of continuous improvement and professional development. Assist in the development and implementation of operational policies and procedures. Monitor and maintain high levels of food and beverage quality and presentation. Collaborate with the kitchen and bar teams to ensure efficient workflow. Oversee inventory management, ordering, and stock control. Coordinate and supervise events, banquets, and special functions. Collaborate with event planners and clients to ensure successful execution. Ensure proper staffing levels for events. Ensure compliance with health and safety regulations and standards. Implement and enforce sanitation and hygiene protocols. Conduct regular inspections to maintain a safe and clean environment. Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff Implement incentives to motivate staff to sell certain menu items, features and special events Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a supervisory or managerial role within the food and beverage industry. Strong leadership and communication skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and make sound decisions under pressure. Excellent organizational and problem-solving skills. Proficient in using computerized systems for ordering, inventory, and financial tracking. An ability to understand and use a Point of Sale (POS) system. Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations. Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment. Smart Serve Certificate required. Ability to work a varied schedule that may include evenings, weekends and holidays. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Salary: $55,000.00-$65,000.00 per month Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Supplemental pay types: Tips Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: supervisory: 2 years (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier Noodle Bar DEPARTMENT: Food GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor, Dual Rate F&B Cashier-Noodle Bar SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Ability to speak, read, write Chinese (Mandarin & Cantonese dialects) and English required Additional Asian dialects preferred Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 3.15.19
Mar 13, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier Noodle Bar DEPARTMENT: Food GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor, Dual Rate F&B Cashier-Noodle Bar SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Ability to speak, read, write Chinese (Mandarin & Cantonese dialects) and English required Additional Asian dialects preferred Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 3.15.19
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Mar 12, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Mar 11, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
POSITION: Food & Beverage Coordinator DEPARTMENT: Food & BeverageREPORTS TO: Director of Food and Beverage FLSA STATUS: Salaried, Exempt, FT SUMMARY: As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. ASM Global has an excellent and immediate opening for a Food & Beverage Coordinator at the Thunder Ridge Nature Arena. The Food and Beverage Coordinator reports to the Director of Food and Beverage. Primary responsibilities include financial reporting, inventory reporting, pay log processing, permit/record management, and Non-profit organization recruiting for concessions operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Contact and recruit Non-profit organizations to support concession operations for the venue. Reconcile non-profit commissions and ensures accounting receives proper paperwork. Responsible for daily sales reporting including reconciling events and building event flash reports. Collects necessary paperwork from department managers and is responsible for their reporting accuracy to Finance. Coordinate with peer management to order and receive goods and ensure order agrees to receiving report. Enter and maintain data in purchasing system. Attend in-house event-related meetings. Responsible for logging invoices and ensuring that they are coded correctly and turned into accounting. Completes all required reports in a timely manner for Finance Department to review. Maintain tax filings, health permit renewals and liquor license renewals. Abides by all ASM GLOBAL policies in the Human Resources Policies and Procedures Manual, the Business Code of Conduct, and the Cash Handling Procedures. Efficiently and accurately completes assigned paperwork. Ensure compliance with all Savor F&B policies and procedures. Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments). This position requires the ability to work flexible, sometimes long hours which include nights, weekends, and holidays. Other duties as assigned. QUALIFICATIONS: Strong orientation to customer service and ability to work with other staff members in the facility. Results oriented individual. Excellent organizational, planning, communication and inter-personal skills. Ability to undertake and complete multiple tasks independently with little to no supervision. Excellent computer skills to include Excel and Word Able to work irregular hours as dictated by event schedule, including nights, weekends and holidays. This position requires minimal stooping and lifting. Substantial walking and manual dexterity to operate office equipment such as a computer is required Ability to work in both inside and outside environmental conditions. Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. Be licensed and insured to operate a motor vehicle in the United States. Remain flexible and adjust to situations as they occur. EDUCATION AND/OR EXPERIENCE: High School Graduate 1 to 2 years related experience and/or training. Bachelor's degree in accounting, Finance or Hospitality and/or relevant venue experience preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and /or move up to 50 pounds. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
Mar 10, 2024
Full time
POSITION: Food & Beverage Coordinator DEPARTMENT: Food & BeverageREPORTS TO: Director of Food and Beverage FLSA STATUS: Salaried, Exempt, FT SUMMARY: As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. ASM Global has an excellent and immediate opening for a Food & Beverage Coordinator at the Thunder Ridge Nature Arena. The Food and Beverage Coordinator reports to the Director of Food and Beverage. Primary responsibilities include financial reporting, inventory reporting, pay log processing, permit/record management, and Non-profit organization recruiting for concessions operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Contact and recruit Non-profit organizations to support concession operations for the venue. Reconcile non-profit commissions and ensures accounting receives proper paperwork. Responsible for daily sales reporting including reconciling events and building event flash reports. Collects necessary paperwork from department managers and is responsible for their reporting accuracy to Finance. Coordinate with peer management to order and receive goods and ensure order agrees to receiving report. Enter and maintain data in purchasing system. Attend in-house event-related meetings. Responsible for logging invoices and ensuring that they are coded correctly and turned into accounting. Completes all required reports in a timely manner for Finance Department to review. Maintain tax filings, health permit renewals and liquor license renewals. Abides by all ASM GLOBAL policies in the Human Resources Policies and Procedures Manual, the Business Code of Conduct, and the Cash Handling Procedures. Efficiently and accurately completes assigned paperwork. Ensure compliance with all Savor F&B policies and procedures. Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments). This position requires the ability to work flexible, sometimes long hours which include nights, weekends, and holidays. Other duties as assigned. QUALIFICATIONS: Strong orientation to customer service and ability to work with other staff members in the facility. Results oriented individual. Excellent organizational, planning, communication and inter-personal skills. Ability to undertake and complete multiple tasks independently with little to no supervision. Excellent computer skills to include Excel and Word Able to work irregular hours as dictated by event schedule, including nights, weekends and holidays. This position requires minimal stooping and lifting. Substantial walking and manual dexterity to operate office equipment such as a computer is required Ability to work in both inside and outside environmental conditions. Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. Be licensed and insured to operate a motor vehicle in the United States. Remain flexible and adjust to situations as they occur. EDUCATION AND/OR EXPERIENCE: High School Graduate 1 to 2 years related experience and/or training. Bachelor's degree in accounting, Finance or Hospitality and/or relevant venue experience preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and /or move up to 50 pounds. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
Pay: $19.50 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mar 01, 2024
Full time
Pay: $19.50 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
California Department of Education
Concord, California
Mt. Diablo Unified School District Food & Nutrition Services Assistant Summary Definition Under general supervision, the job of the Food & Nutrition Services Assistant is to support the food service activities at assigned locations with specific responsibilities preparing, assisting in cooking, and serving food items to students and/or school personnel, while maintaining proper food safety and Hazard Analysis Critical Control Points (HACCP) protocols and record keeping. Maintains kitchens in a safe and sanitary condition. Directly Responsible To Food & Nutrition Services Area Supervisor. Work guided and directed by Food & Nutrition Services Lead Food Service Worker. Example of Duties E: Essential Functions (May perform any combination of the essential functions shown below. This position is not intended to be an exhaustive list of duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements). Acts as cashier for the purpose of ensuring accurate completion of all cashier processes. E Sets up, prepares, and breaks down serving areas in cafeteria, grab n go lines, mobile carts, or satellite locations on campus for the purpose of serving meals to students and staff. E Assists in the cooking and preparation of food for the purpose of ensuring effective menu implementation. Assembles main entrees, vegetables, salads, dressings, breads, etc., utilizing menus and recipes prepared by staff for the purpose of producing meals according to menu plan. Cleans kitchen, utensils, dishes, equipment, storage, food preparation, and serving areas for the purpose of maintaining required sanitary conditions. E Load and unload meals for the purpose of serving meals to students and staff. E Provides assistance with nutrition processes (e.g. daily record keeping, meal counts, production records, food and refrigerator/freezer temperature monitoring, quantity and quality of food inventory, cleanliness of equipment, cleanliness of preparation and serving areas, food preparation and serving, reporting equipment operating problems and other kitchen issues to Lead Food Service Worker, etc.) for the purpose of ensuring implementation of daily processes and all nutrition service requirements. E Arranges food and beverage items for the purpose of serving them to students and staff in an efficient manner. Reports safety issues in kitchen and cafeteria areas for the purpose of ensuring a safe and sanitary working environment. Attends unit meetings within the work day, for the purpose of gathering information required to perform job functions. Performs other related duties as assigned. DESIRABLE QUALIFICATIONS Skills Perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based upon competencies required to satisfactorily perform the functions of the job include: Adhere to food production processes Communicate effectively with others Completing tasks in a timely manner Preparing and maintaining accurate records Operate standard office equipment and commercial kitchen equipment Pertinent software applications Applying assessment instruments Knowledge Perform basic math, including calculations using fractions, percent, and/or ratios. Knowledge skill based upon competencies required to satisfactorily perform the functions of the job include: Beginning understanding of the Culinary Arts/food preparation Understand complex multi-step written and oral instructions Knowledge of Production kitchen operation Knowledge in scale reading Food safety practices and procedures Food Production timelines Health standards and hazards Ability To be flexible within a variety of circumstances. Ability skill based upon competencies required to satisfactorily preform the functions of the job include: Operate equipment using a variety of standardized methods Work with a variety of individuals Problem solving to identify issues and create action plans Working as part of a team Adapting to changing work priorities Meeting deadlines and schedules Organizing tasks Working with frequent interruptions Responsibility Responsibilities include; working under general supervision using standardized routines. Work Environment/Physical Demands The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; frequent use of step ladder and balancing; stooping, kneeling, crouching, and/or crawling; and fine finger dexterity. Generally the job requires 45% walking and 55% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Capable of frequently lifting/ carrying/ pushing/ pulling up to 25 lbs; up to SO lbs occasionally; lifting/ carrying/ pushing/ pulling over 51 lbs will be done as part of a team; considerable physical activity required. Hazards Exposure to bulk food, equipment and metal objects; and working in cold, hot and freezing temperature environments. Licenses and Certificates A valid California Driver's License (Preferred) CA ServSafe Food Handling Certification (Preferred) Experience Job related experience with increase levels of responsibility is desired. Education (Minimum) High School Diploma or equivalent Board Approval Expected: 1-18-23 Salary Range: 355 Requirements / Qualifications Requirements / Qualifications
Mar 13, 2024
Full time
Mt. Diablo Unified School District Food & Nutrition Services Assistant Summary Definition Under general supervision, the job of the Food & Nutrition Services Assistant is to support the food service activities at assigned locations with specific responsibilities preparing, assisting in cooking, and serving food items to students and/or school personnel, while maintaining proper food safety and Hazard Analysis Critical Control Points (HACCP) protocols and record keeping. Maintains kitchens in a safe and sanitary condition. Directly Responsible To Food & Nutrition Services Area Supervisor. Work guided and directed by Food & Nutrition Services Lead Food Service Worker. Example of Duties E: Essential Functions (May perform any combination of the essential functions shown below. This position is not intended to be an exhaustive list of duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements). Acts as cashier for the purpose of ensuring accurate completion of all cashier processes. E Sets up, prepares, and breaks down serving areas in cafeteria, grab n go lines, mobile carts, or satellite locations on campus for the purpose of serving meals to students and staff. E Assists in the cooking and preparation of food for the purpose of ensuring effective menu implementation. Assembles main entrees, vegetables, salads, dressings, breads, etc., utilizing menus and recipes prepared by staff for the purpose of producing meals according to menu plan. Cleans kitchen, utensils, dishes, equipment, storage, food preparation, and serving areas for the purpose of maintaining required sanitary conditions. E Load and unload meals for the purpose of serving meals to students and staff. E Provides assistance with nutrition processes (e.g. daily record keeping, meal counts, production records, food and refrigerator/freezer temperature monitoring, quantity and quality of food inventory, cleanliness of equipment, cleanliness of preparation and serving areas, food preparation and serving, reporting equipment operating problems and other kitchen issues to Lead Food Service Worker, etc.) for the purpose of ensuring implementation of daily processes and all nutrition service requirements. E Arranges food and beverage items for the purpose of serving them to students and staff in an efficient manner. Reports safety issues in kitchen and cafeteria areas for the purpose of ensuring a safe and sanitary working environment. Attends unit meetings within the work day, for the purpose of gathering information required to perform job functions. Performs other related duties as assigned. DESIRABLE QUALIFICATIONS Skills Perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based upon competencies required to satisfactorily perform the functions of the job include: Adhere to food production processes Communicate effectively with others Completing tasks in a timely manner Preparing and maintaining accurate records Operate standard office equipment and commercial kitchen equipment Pertinent software applications Applying assessment instruments Knowledge Perform basic math, including calculations using fractions, percent, and/or ratios. Knowledge skill based upon competencies required to satisfactorily perform the functions of the job include: Beginning understanding of the Culinary Arts/food preparation Understand complex multi-step written and oral instructions Knowledge of Production kitchen operation Knowledge in scale reading Food safety practices and procedures Food Production timelines Health standards and hazards Ability To be flexible within a variety of circumstances. Ability skill based upon competencies required to satisfactorily preform the functions of the job include: Operate equipment using a variety of standardized methods Work with a variety of individuals Problem solving to identify issues and create action plans Working as part of a team Adapting to changing work priorities Meeting deadlines and schedules Organizing tasks Working with frequent interruptions Responsibility Responsibilities include; working under general supervision using standardized routines. Work Environment/Physical Demands The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; frequent use of step ladder and balancing; stooping, kneeling, crouching, and/or crawling; and fine finger dexterity. Generally the job requires 45% walking and 55% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Capable of frequently lifting/ carrying/ pushing/ pulling up to 25 lbs; up to SO lbs occasionally; lifting/ carrying/ pushing/ pulling over 51 lbs will be done as part of a team; considerable physical activity required. Hazards Exposure to bulk food, equipment and metal objects; and working in cold, hot and freezing temperature environments. Licenses and Certificates A valid California Driver's License (Preferred) CA ServSafe Food Handling Certification (Preferred) Experience Job related experience with increase levels of responsibility is desired. Education (Minimum) High School Diploma or equivalent Board Approval Expected: 1-18-23 Salary Range: 355 Requirements / Qualifications Requirements / Qualifications
Eau Claire Golf & Country Club is excited to announce the exceptional career opportunity of Dining Room Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Maintain dining service and quality standards for PCC membership. Assist Dining Room Manager with supervision of food and beverage operations. Duties and Responsibilities As necessary to operate the dining outlets and to meet Phoenix Country Club and Troon standards: Plan and conduct a daily pre-service meeting. Review reservations, create floor plan, assign sections to servers, arrange tables for reservations. Greet, show to tables, and present menus to arriving members and guests. Leads by example, while working directly alongside staff. Assist with training and managing all FOH staff to meet PCC standards. Assign and check daily server-side work. Visits tables, practices attentive listening and utilizes thoughtful problem-solving skills to resolve member and staff issues. Communicates to Dining Manager any issues regarding food quality and service. Qualifications and Requirements One year supervisory or management experience in full-service dining preferred. Maricopa County Food Handler's Card. Arizona "Title 4" Alcohol Service Card. Ability to work a flexible schedule including evenings and weekends. Basic computer skills and some familiarity with point-of-sale systems. Job Type Full Time
Mar 27, 2024
Full time
Eau Claire Golf & Country Club is excited to announce the exceptional career opportunity of Dining Room Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Maintain dining service and quality standards for PCC membership. Assist Dining Room Manager with supervision of food and beverage operations. Duties and Responsibilities As necessary to operate the dining outlets and to meet Phoenix Country Club and Troon standards: Plan and conduct a daily pre-service meeting. Review reservations, create floor plan, assign sections to servers, arrange tables for reservations. Greet, show to tables, and present menus to arriving members and guests. Leads by example, while working directly alongside staff. Assist with training and managing all FOH staff to meet PCC standards. Assign and check daily server-side work. Visits tables, practices attentive listening and utilizes thoughtful problem-solving skills to resolve member and staff issues. Communicates to Dining Manager any issues regarding food quality and service. Qualifications and Requirements One year supervisory or management experience in full-service dining preferred. Maricopa County Food Handler's Card. Arizona "Title 4" Alcohol Service Card. Ability to work a flexible schedule including evenings and weekends. Basic computer skills and some familiarity with point-of-sale systems. Job Type Full Time
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications Proven experience in a culinary supervisory role. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Knowledge of food safety and sanitation standards. Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
Mar 26, 2024
Full time
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications Proven experience in a culinary supervisory role. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Knowledge of food safety and sanitation standards. Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary