Starting at $10.50 plus TipsJOB SUMMARYProvide friendly and efficient dining service to restaurant patrons to ensure a pleasurable dining experience.ESSENTIAL DUTIES & RESPONSIBILITIESCommitment to delivering excellent customer service.Greet guests in a timely manner upon being seated.Place drink orders for guests while answering questions about food/menu options.Monitor guest needs for drink refills, ordering questions, condiment requestsAssist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and tables.Rolling silverware and other side work.Assist bussers as needed.Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIESStrong verbal communication skills.Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel).Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer.High School diploma or GED equivalent preferred.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Repetitive lifting of up to 15 lbs.Frequent pushing, pulling, bending and walking.Work area is subject to variable temperatures.May be subject to smoking environment and moderate noise.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Mar 27, 2024
Full time
Starting at $10.50 plus TipsJOB SUMMARYProvide friendly and efficient dining service to restaurant patrons to ensure a pleasurable dining experience.ESSENTIAL DUTIES & RESPONSIBILITIESCommitment to delivering excellent customer service.Greet guests in a timely manner upon being seated.Place drink orders for guests while answering questions about food/menu options.Monitor guest needs for drink refills, ordering questions, condiment requestsAssist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and tables.Rolling silverware and other side work.Assist bussers as needed.Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIESStrong verbal communication skills.Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel).Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer.High School diploma or GED equivalent preferred.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Repetitive lifting of up to 15 lbs.Frequent pushing, pulling, bending and walking.Work area is subject to variable temperatures.May be subject to smoking environment and moderate noise.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
JOB SUMMARY: TEMPORARY POSITION WSOP The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience. ESSENTIAL JOB FUNCTIONS: Acknowledge customer immediately with a smile. Inform guests of any specials and have a full understanding the menu to answer any questions. Take beverage order and serve in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. Clear empty plates and glasses from tables and place quickly in bus carts. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Prepare silverware neatly and quickly at table. Clean area when finished preparing. Make sure all areas are clean and free of debris. QUALIFICATIONS: Work requires 6 months previous food server experience. Must be at least 21 years of age. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Same Posting Description for Internal and External Candidates
Mar 27, 2024
Full time
JOB SUMMARY: TEMPORARY POSITION WSOP The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience. ESSENTIAL JOB FUNCTIONS: Acknowledge customer immediately with a smile. Inform guests of any specials and have a full understanding the menu to answer any questions. Take beverage order and serve in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. Clear empty plates and glasses from tables and place quickly in bus carts. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Prepare silverware neatly and quickly at table. Clean area when finished preparing. Make sure all areas are clean and free of debris. QUALIFICATIONS: Work requires 6 months previous food server experience. Must be at least 21 years of age. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Same Posting Description for Internal and External Candidates
POSITION SUMMARYThe purpose of this position is to interact with our guests and ensure they have a great experience when dining in the restaurant. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. RESPONSIBILITIES Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items. Direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Prepare mixed drinks for service to your customers table. Obtaining revenues, issuing receipts, accepting payments, returning the change. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at O&H. Knowledge of all bar equipment, Easy Bar System, and use of POS system. Able to handle situations that may arise due to intoxication. Ability to communicate with all departments and fellow employees. Knowledge of sanitation and health department regulations for safe handling of alcohol Through achievement of performance goals and both verbal and documented expectations. Thoroughly following departmental and company procedures Balanced paperwork at the end of the shift Complete side work and other duties as assigned.MISCELLANEOUS Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Public relations and customer service skills. Able to accurately perform all assigned job duties in a high-volume, fast-paced environment while meeting deadlines. Accuracy in completing assigned duties, paperwork, and reports. QUALIFICATIONS High School Diploma or GED. Must be able to understand direction and communicate in English. One year previous food & beverage experience in a high volume restaurant MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT Must possess strong interpersonal, written, and oral communication skills. Must demonstrate a proven track record of providing outstanding guest service. Must be able to work both independently and as a member of a team. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays. Read, write, and understand simple instructions. Communicate appropriately/effectively with all casino guests, casino departments, and fellow team members.The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Activity Activity Activity Activity Standing C Climbing O Kneeling O Reaching F Walking C Balancing C Crouching NP Handling C Sitting NP Stooping O Crawling NP Feeling O Tasting/Smelling C Field of Vision C Near Vision C Talking F Depth Perception C Color Vision NP Far Vision F Pushing/Pulling F Lifting up to 60 lbs. O Vision Focus C Hearing C NP Not Present - Activity does not existO Occasionally - Activity exists up to 33% of the timeF Frequently - Activity exists from 34% to 66% of the timeC Constantly - Activity exists 67% or more of the time The work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Environment Environment Hazards Hazards Outdoors/ Weather NP Kitchen C Moving Parts O Vibrations NP Extreme Cold NP Restaurant C Electricity NP Bright Lights Extreme Heat NP Casino O Toxic Chemicals NP Noise C Wet or Humid NP Office NP Other: NP Not Present - Does not existO Occasionally - Exists up to 33% of the timeF Frequently - Exists from 34% to 66% of the timeC Constantly - Exists 67% or more of the time Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Mar 27, 2024
Full time
POSITION SUMMARYThe purpose of this position is to interact with our guests and ensure they have a great experience when dining in the restaurant. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. RESPONSIBILITIES Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items. Direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Prepare mixed drinks for service to your customers table. Obtaining revenues, issuing receipts, accepting payments, returning the change. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at O&H. Knowledge of all bar equipment, Easy Bar System, and use of POS system. Able to handle situations that may arise due to intoxication. Ability to communicate with all departments and fellow employees. Knowledge of sanitation and health department regulations for safe handling of alcohol Through achievement of performance goals and both verbal and documented expectations. Thoroughly following departmental and company procedures Balanced paperwork at the end of the shift Complete side work and other duties as assigned.MISCELLANEOUS Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Public relations and customer service skills. Able to accurately perform all assigned job duties in a high-volume, fast-paced environment while meeting deadlines. Accuracy in completing assigned duties, paperwork, and reports. QUALIFICATIONS High School Diploma or GED. Must be able to understand direction and communicate in English. One year previous food & beverage experience in a high volume restaurant MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT Must possess strong interpersonal, written, and oral communication skills. Must demonstrate a proven track record of providing outstanding guest service. Must be able to work both independently and as a member of a team. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays. Read, write, and understand simple instructions. Communicate appropriately/effectively with all casino guests, casino departments, and fellow team members.The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Activity Activity Activity Activity Standing C Climbing O Kneeling O Reaching F Walking C Balancing C Crouching NP Handling C Sitting NP Stooping O Crawling NP Feeling O Tasting/Smelling C Field of Vision C Near Vision C Talking F Depth Perception C Color Vision NP Far Vision F Pushing/Pulling F Lifting up to 60 lbs. O Vision Focus C Hearing C NP Not Present - Activity does not existO Occasionally - Activity exists up to 33% of the timeF Frequently - Activity exists from 34% to 66% of the timeC Constantly - Activity exists 67% or more of the time The work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Environment Environment Hazards Hazards Outdoors/ Weather NP Kitchen C Moving Parts O Vibrations NP Extreme Cold NP Restaurant C Electricity NP Bright Lights Extreme Heat NP Casino O Toxic Chemicals NP Noise C Wet or Humid NP Office NP Other: NP Not Present - Does not existO Occasionally - Exists up to 33% of the timeF Frequently - Exists from 34% to 66% of the timeC Constantly - Exists 67% or more of the time Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tip and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 27, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tip and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
FANTASTIC LOCAL OPPORTUNITIES! Are you a server or food service professional seeking a flexible, consistent opportunity!? IMMEDIATE OPPORTUNITIES AVAILABLE: Per Diem Flexible Scheduling Servers & Food Service Workers Needed Ongoing Opportunities Fantastic corporate, university, catering / event based opportunities all throughout the area & the State! Apply with us today, and we can be in touch promptly! TEAM MEMBER PERKS: Competitive hourly wages $16 - $18 + / hour Easy to use APP to track & monitor schedule Growth opportunities Health/Vision/Dental & Voluntary benefits available Quick & easy digital on-boarding process! Weekly pay & Direct deposit Option Travel Incentives Team environment & culture Best work opportunities in the region! Work Requirements: At least 18 years old Consent to pre-employment screen 2 forms of Identification (W-2 employer) 6+ Months relevant experience in restaurant and/or banquet setting preferred Regular access to phone/email service required (For communication & scheduling) PM21
Mar 26, 2024
Full time
FANTASTIC LOCAL OPPORTUNITIES! Are you a server or food service professional seeking a flexible, consistent opportunity!? IMMEDIATE OPPORTUNITIES AVAILABLE: Per Diem Flexible Scheduling Servers & Food Service Workers Needed Ongoing Opportunities Fantastic corporate, university, catering / event based opportunities all throughout the area & the State! Apply with us today, and we can be in touch promptly! TEAM MEMBER PERKS: Competitive hourly wages $16 - $18 + / hour Easy to use APP to track & monitor schedule Growth opportunities Health/Vision/Dental & Voluntary benefits available Quick & easy digital on-boarding process! Weekly pay & Direct deposit Option Travel Incentives Team environment & culture Best work opportunities in the region! Work Requirements: At least 18 years old Consent to pre-employment screen 2 forms of Identification (W-2 employer) 6+ Months relevant experience in restaurant and/or banquet setting preferred Regular access to phone/email service required (For communication & scheduling) PM21
FANTASTIC LOCAL OPPORTUNITIES! Are you a server or food service professional seeking a flexible, consistent opportunity!? IMMEDIATE OPPORTUNITIES AVAILABLE: Per Diem Flexible Scheduling Servers & Food Service Workers Needed Ongoing Opportunities Fantastic corporate, university, catering / event based opportunities all throughout the area & the State! Apply with us today, and we can be in touch promptly! TEAM MEMBER PERKS: Competitive hourly wages $16 - $18 + / hour Easy to use APP to track & monitor schedule Growth opportunities Health/Vision/Dental & Voluntary benefits available Quick & easy digital on-boarding process! Weekly pay & Direct deposit Option Travel Incentives Team environment & culture Best work opportunities in the region! Work Requirements: At least 18 years old Consent to pre-employment screen 2 forms of Identification (W-2 employer) 6+ Months relevant experience in restaurant and/or banquet setting preferred Regular access to phone/email service required (For communication & scheduling) PM21
Mar 26, 2024
Full time
FANTASTIC LOCAL OPPORTUNITIES! Are you a server or food service professional seeking a flexible, consistent opportunity!? IMMEDIATE OPPORTUNITIES AVAILABLE: Per Diem Flexible Scheduling Servers & Food Service Workers Needed Ongoing Opportunities Fantastic corporate, university, catering / event based opportunities all throughout the area & the State! Apply with us today, and we can be in touch promptly! TEAM MEMBER PERKS: Competitive hourly wages $16 - $18 + / hour Easy to use APP to track & monitor schedule Growth opportunities Health/Vision/Dental & Voluntary benefits available Quick & easy digital on-boarding process! Weekly pay & Direct deposit Option Travel Incentives Team environment & culture Best work opportunities in the region! Work Requirements: At least 18 years old Consent to pre-employment screen 2 forms of Identification (W-2 employer) 6+ Months relevant experience in restaurant and/or banquet setting preferred Regular access to phone/email service required (For communication & scheduling) PM21
FANTASTIC LOCAL OPPORTUNITIES! Are you a server or food service professional seeking a flexible, consistent opportunity!? IMMEDIATE OPPORTUNITIES AVAILABLE: Per Diem Flexible Scheduling Servers & Food Service Workers Needed Ongoing Opportunities Fantastic corporate, university, catering / event based opportunities all throughout the area & the State! Apply with us today, and we can be in touch promptly! TEAM MEMBER PERKS: Competitive hourly wages $16 - $18 + / hour Easy to use APP to track & monitor schedule Growth opportunities Health/Vision/Dental & Voluntary benefits available Quick & easy digital on-boarding process! Weekly pay & Direct deposit Option Travel Incentives Team environment & culture Best work opportunities in the region! Work Requirements: At least 18 years old Consent to pre-employment screen 2 forms of Identification (W-2 employer) 6+ Months relevant experience in restaurant and/or banquet setting preferred Regular access to phone/email service required (For communication & scheduling) PM21
Mar 26, 2024
Full time
FANTASTIC LOCAL OPPORTUNITIES! Are you a server or food service professional seeking a flexible, consistent opportunity!? IMMEDIATE OPPORTUNITIES AVAILABLE: Per Diem Flexible Scheduling Servers & Food Service Workers Needed Ongoing Opportunities Fantastic corporate, university, catering / event based opportunities all throughout the area & the State! Apply with us today, and we can be in touch promptly! TEAM MEMBER PERKS: Competitive hourly wages $16 - $18 + / hour Easy to use APP to track & monitor schedule Growth opportunities Health/Vision/Dental & Voluntary benefits available Quick & easy digital on-boarding process! Weekly pay & Direct deposit Option Travel Incentives Team environment & culture Best work opportunities in the region! Work Requirements: At least 18 years old Consent to pre-employment screen 2 forms of Identification (W-2 employer) 6+ Months relevant experience in restaurant and/or banquet setting preferred Regular access to phone/email service required (For communication & scheduling) PM21
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
Mar 26, 2024
Full time
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
Mar 26, 2024
Full time
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
Mar 26, 2024
Full time
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
Mar 26, 2024
Full time
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
Mar 26, 2024
Full time
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
Mar 26, 2024
Full time
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
Mar 26, 2024
Full time
ARE YOU SEEKING A LOCAL, CONSISTENT & FLEXIBLE, FOOD SERVICE OPPORTUNITY? INTERESTED IN SUPPORTING REPUTABLE CLIENTELE WITH THEIR IMMEDIATE NEEDS? Facilities in New Haven, CT & Hamden, CT & Surrounding Part-time & Full-Time hours available Flexible scheduling 7 days a week Highlight Seasonal Events available Team Member Perks: Competitive wages by shift! Easy to use APP to track & monitor schedule Health/Vision/Dental & Voluntary benefits available Quick and easy digital on-boarding process for efficiency & convenience. Weekly pay on Friday's Direct deposit Growth opportunities Requirements Must be at least 18 years old 2 forms of ID Consent to pre-employment screen At least 6 months banquet or restaurant / relevant experience Reliable Transportation necessary Regular access to phone/email service required (for communication and scheduling) APPLY TODAY & WE WILL BE IN TOUCH WITH YOU PROMPTLY! PM21
Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors and SPOTLIGHT ON SERVICE skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Harrah's and always projects Harrah's in a positive light to guests. Greets guest at assigned tables and ensures each guest has a dining room menu; obtains the meal and beverage order and gives to kitchen personnel for preparation. Obtains the food and beverage when prepared, delivers order to respective guest, and then moves on to service another table. Returns to each assigned table periodically to ascertain whether additional items are desired. When guests have completed their meal, a dessert is suggested and check presented. Requires having a basic knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures. Responsible for cash and comp check transactions. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Position is located in a cigarette"â smoke environment. Requirements:Ability to carry and balance service tray on shoulder. Must have legible handwriting. Prior waiter/waitress experience preferred. Able to read English and requires basic math skills. Able to change schedule with short notice. Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Physical / Mental Demands: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must present a well-groomed appearance. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality. Disclaimer'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).' Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
Mar 26, 2024
Full time
Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors and SPOTLIGHT ON SERVICE skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Harrah's and always projects Harrah's in a positive light to guests. Greets guest at assigned tables and ensures each guest has a dining room menu; obtains the meal and beverage order and gives to kitchen personnel for preparation. Obtains the food and beverage when prepared, delivers order to respective guest, and then moves on to service another table. Returns to each assigned table periodically to ascertain whether additional items are desired. When guests have completed their meal, a dessert is suggested and check presented. Requires having a basic knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures. Responsible for cash and comp check transactions. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Position is located in a cigarette"â smoke environment. Requirements:Ability to carry and balance service tray on shoulder. Must have legible handwriting. Prior waiter/waitress experience preferred. Able to read English and requires basic math skills. Able to change schedule with short notice. Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Physical / Mental Demands: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must present a well-groomed appearance. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality. Disclaimer'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).' Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Set up and break down of assigned work stations and maintaining its cleanliness. Keep station full at all times, especially during peak business times. Responsible for informing customers of the ingredients when asked. Cover cashiers on breaks and take guests' orders. Answer questions about food items, making recommendations upon request. Remove customers' dirty dishes from tables during the course of their meal using trays. Assist hosts with seating guests if necessary. Resetting tables after they have been cleared. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Accurately and appropriately set up banquet functions. Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Serving trays; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Must be at least 21 years of age. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Mar 26, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Set up and break down of assigned work stations and maintaining its cleanliness. Keep station full at all times, especially during peak business times. Responsible for informing customers of the ingredients when asked. Cover cashiers on breaks and take guests' orders. Answer questions about food items, making recommendations upon request. Remove customers' dirty dishes from tables during the course of their meal using trays. Assist hosts with seating guests if necessary. Resetting tables after they have been cleared. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Accurately and appropriately set up banquet functions. Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Serving trays; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Must be at least 21 years of age. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Starting at $10.50 plus Tips JOB SUMMARYProvide friendly and efficient dining service to restaurant patrons to ensure a pleasurable dining experience.ESSENTIAL DUTIES & RESPONSIBILITIESCommitment to delivering excellent customer service.Greet guests in a timely manner upon being seated.Place drink orders for guests while answering questions about food/menu options.Monitor guest needs for drink refills, ordering questions, condiment requestsAssist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and tables.Rolling silverware and other side work.Assist bussers as needed.Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIESStrong verbal communication skills.Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel).Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer.High School diploma or GED equivalent preferred.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Repetitive lifting of up to 15 lbs.Frequent pushing, pulling, bending and walking.Work area is subject to variable temperatures.May be subject to smoking environment and moderate noise.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Mar 25, 2024
Full time
Starting at $10.50 plus Tips JOB SUMMARYProvide friendly and efficient dining service to restaurant patrons to ensure a pleasurable dining experience.ESSENTIAL DUTIES & RESPONSIBILITIESCommitment to delivering excellent customer service.Greet guests in a timely manner upon being seated.Place drink orders for guests while answering questions about food/menu options.Monitor guest needs for drink refills, ordering questions, condiment requestsAssist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and tables.Rolling silverware and other side work.Assist bussers as needed.Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIESStrong verbal communication skills.Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel).Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer.High School diploma or GED equivalent preferred.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Repetitive lifting of up to 15 lbs.Frequent pushing, pulling, bending and walking.Work area is subject to variable temperatures.May be subject to smoking environment and moderate noise.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as:FREE Employee ParkingDiscounted Bus PassesFree Employee Assistance ProgramFun and Free Employee EventsPay: $4.35 per hour + Tips (Full Time)JOB SUMMARY: The Food Server at Emeril's Brasserie (inside Harrah's Casino) provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team.ESSENTIAL JOB FUNCTIONS:Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within five minutes of being seated.Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation).Suggests items to guests based on expressed guest preferences.Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.Delivers prepared food to the appropriate guest within two minutes of completed production of order.Returns to table within three minutes of order delivery to ascertain guest level of satisfaction.Resolves service issues according to the service recovery toolbox.Itemizes totals and presents check for payment to correct customers.Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play.Assists bus persons, as necessary, in bussing, cleaning and setting tables.Wipes counter areas, sinks and floors as required to maintain a clean and safe work station.Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required.Operates and maintains equipment as required in accordance with established guidelines and safety pletes assigned side work as directed.Provides personalized service and uses guests' names and preferences.Recognizes Diamond and Platinum players and ensures they receive the appropriate service.Knows and promotes current casino events and programs and can give directions to all casino areas.QUALIFICATIONS:Must be at least 21 years of age.High school diploma or GED required.Previous food server experience in a high volume restaurant preferred.Must be able to read, write, speak and understand English.Must possess excellent customer service/communication skills.Available to work required schedule which may include nights, weekends, and holidays needed.Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Must be physically mobile with reasonable accommodation.Must be able to respond to visual and oral cues.Must be able to lift and carry up to 35 lbs. (glass racks, coffee urns, bins of flatware, supplies to restock service stations).Must be able to lift trays with food (30 lbs.) above shoulder level.Must be able to push or pull 50 lbs. (tables and chairs as required to provide appropriate seating arrangements for customers).Must be able to reach above and below the shoulder, grip small items (i.e. flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping counters and table tops.Able to tolerate second-hand smoke, noise and bright lights.Able to work at a fast pace in an often crowded/noisy environment.GAMING PERMIT: N/AFor more career opportunities, please visit Caesars Entertainment / Harrah's New Orleans career website at (Search by location: New Orleans, LA)
Mar 25, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as:FREE Employee ParkingDiscounted Bus PassesFree Employee Assistance ProgramFun and Free Employee EventsPay: $4.35 per hour + Tips (Full Time)JOB SUMMARY: The Food Server at Emeril's Brasserie (inside Harrah's Casino) provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team.ESSENTIAL JOB FUNCTIONS:Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within five minutes of being seated.Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation).Suggests items to guests based on expressed guest preferences.Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.Delivers prepared food to the appropriate guest within two minutes of completed production of order.Returns to table within three minutes of order delivery to ascertain guest level of satisfaction.Resolves service issues according to the service recovery toolbox.Itemizes totals and presents check for payment to correct customers.Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play.Assists bus persons, as necessary, in bussing, cleaning and setting tables.Wipes counter areas, sinks and floors as required to maintain a clean and safe work station.Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required.Operates and maintains equipment as required in accordance with established guidelines and safety pletes assigned side work as directed.Provides personalized service and uses guests' names and preferences.Recognizes Diamond and Platinum players and ensures they receive the appropriate service.Knows and promotes current casino events and programs and can give directions to all casino areas.QUALIFICATIONS:Must be at least 21 years of age.High school diploma or GED required.Previous food server experience in a high volume restaurant preferred.Must be able to read, write, speak and understand English.Must possess excellent customer service/communication skills.Available to work required schedule which may include nights, weekends, and holidays needed.Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Must be physically mobile with reasonable accommodation.Must be able to respond to visual and oral cues.Must be able to lift and carry up to 35 lbs. (glass racks, coffee urns, bins of flatware, supplies to restock service stations).Must be able to lift trays with food (30 lbs.) above shoulder level.Must be able to push or pull 50 lbs. (tables and chairs as required to provide appropriate seating arrangements for customers).Must be able to reach above and below the shoulder, grip small items (i.e. flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping counters and table tops.Able to tolerate second-hand smoke, noise and bright lights.Able to work at a fast pace in an often crowded/noisy environment.GAMING PERMIT: N/AFor more career opportunities, please visit Caesars Entertainment / Harrah's New Orleans career website at (Search by location: New Orleans, LA)
Harrah's New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree, and was named Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Fun and Free Employee EventsJOB SUMMARY: The Food Server provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team.ESSENTIAL JOB FUNCTIONS: Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within five minutes of being seated. Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation). Suggests items to guests based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within two minutes of completed production of order. Returns to table within three minutes of order delivery to ascertain guest level of satisfaction. Resolves service issues according to the service recovery toolbox. Itemizes totals and presents check for payment to correct customers. Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Wipes counter areas, sinks and floors as required to maintain a clean and safe work station. Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required. Operates and maintains equipment as required in accordance with established guidelines and safety procedures. Completes assigned side work as directed. Provides personalized service and uses guests' names and preferences. Recognizes Diamond and Platinum players and ensures they receive the appropriate service. Knows and promotes current casino events and programs and can give directions to all casino areas.QUALIFICATIONS: Must be at least 21 years of age. High school diploma or GED required. Previous food server experience in a high volume restaurant preferred. Must be able to read, write, speak and understand English. Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, and holidays needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodation. Must be able to respond to visual and oral cues. Must be able to lift and carry up to 35 lbs. (glass racks, coffee urns, bins of flatware, supplies to restock service stations). Must be able to lift trays with food (30 lbs.) above shoulder level. Must be able to push or pull 50 lbs. (tables and chairs as required to provide appropriate seating arrangements for customers). Must be able to reach above and below the shoulder, grip small items (i.e. flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping counters and table tops. Able to tolerate second-hand smoke, noise and bright lights. Able to work at a fast pace in an often crowded/noisy environment. GAMING PERMIT: N/A
Mar 25, 2024
Full time
Harrah's New Orleans Casino & Hotel earned recognition as a City Business Best Places to Work honoree, and was named Large Employer in the New Orleans area by the Times-Picayune Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Fun and Free Employee EventsJOB SUMMARY: The Food Server provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team.ESSENTIAL JOB FUNCTIONS: Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within five minutes of being seated. Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation). Suggests items to guests based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within two minutes of completed production of order. Returns to table within three minutes of order delivery to ascertain guest level of satisfaction. Resolves service issues according to the service recovery toolbox. Itemizes totals and presents check for payment to correct customers. Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Wipes counter areas, sinks and floors as required to maintain a clean and safe work station. Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required. Operates and maintains equipment as required in accordance with established guidelines and safety procedures. Completes assigned side work as directed. Provides personalized service and uses guests' names and preferences. Recognizes Diamond and Platinum players and ensures they receive the appropriate service. Knows and promotes current casino events and programs and can give directions to all casino areas.QUALIFICATIONS: Must be at least 21 years of age. High school diploma or GED required. Previous food server experience in a high volume restaurant preferred. Must be able to read, write, speak and understand English. Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, and holidays needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodation. Must be able to respond to visual and oral cues. Must be able to lift and carry up to 35 lbs. (glass racks, coffee urns, bins of flatware, supplies to restock service stations). Must be able to lift trays with food (30 lbs.) above shoulder level. Must be able to push or pull 50 lbs. (tables and chairs as required to provide appropriate seating arrangements for customers). Must be able to reach above and below the shoulder, grip small items (i.e. flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping counters and table tops. Able to tolerate second-hand smoke, noise and bright lights. Able to work at a fast pace in an often crowded/noisy environment. GAMING PERMIT: N/A
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Take customers' drink orders, and serve and refill drinks promptly. Present featured food offerings to patrons and answer questions about food items, making recommendations upon request. Remove customers' dirty dishes from tables during the course of their meal using trays, as they make repeat trips to the buffet line and upon completion of their dining experience. Stock wait stations, bar, and host stand. Bring ice as needed. Assist hosts with seating guests if necessary. Resetting tables after they have been cleared. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Accurately and appropriately set up banquet functions. Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of See Say Smile to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Serving trays; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Must be at least 21 years of age. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Mar 25, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Take customers' drink orders, and serve and refill drinks promptly. Present featured food offerings to patrons and answer questions about food items, making recommendations upon request. Remove customers' dirty dishes from tables during the course of their meal using trays, as they make repeat trips to the buffet line and upon completion of their dining experience. Stock wait stations, bar, and host stand. Bring ice as needed. Assist hosts with seating guests if necessary. Resetting tables after they have been cleared. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Accurately and appropriately set up banquet functions. Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of See Say Smile to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Serving trays; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Must be at least 21 years of age. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.