Four Seasons Hotels Ltd.
Atlanta, Georgia
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. Four Seasons Hotels & Resorts Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." Four Seasons Atlanta Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot. The Opportunity: Four Seasons Hotel Atlanta is seeking a Concierge to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Responsibilities Include (but are not limited to): Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves packages, luggage, dry cleaning and flowers. Coordinates with Valet parking staff the retrieval of vehicles. Manages and provides access to the building(s) and units with all vendor/contractor providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor. Controls entry doors and elevator/lift access. Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) that have been made Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over Complies with all Four Seasons' guidelines, policies and procedures Is knowledgeable about all Rules & Regulations Assists other team members, including Management, Public Area Assistants and Attendants, with responsibilities and duties in their absence or due to heavy volume periods Works closely with the Hotel to ensure smooth handling of deliveries, reservations and special requests Helps ensure that the Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times Perform other tasks or projects as assigned by the Management team Relieve other roles for meal periods and in case of emergency Preferred Qualifications and Skills: Previous experience preferred especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset Good computer skill with an ability to use a variety of software Strong attention to detail and problem-solving skills Knowledge of the local Atlanta area preferred What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recogni ith us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: zing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. Four Seasons Hotels & Resorts Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." Four Seasons Atlanta Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot. The Opportunity: Four Seasons Hotel Atlanta is seeking a Concierge to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Responsibilities Include (but are not limited to): Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves packages, luggage, dry cleaning and flowers. Coordinates with Valet parking staff the retrieval of vehicles. Manages and provides access to the building(s) and units with all vendor/contractor providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor. Controls entry doors and elevator/lift access. Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) that have been made Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over Complies with all Four Seasons' guidelines, policies and procedures Is knowledgeable about all Rules & Regulations Assists other team members, including Management, Public Area Assistants and Attendants, with responsibilities and duties in their absence or due to heavy volume periods Works closely with the Hotel to ensure smooth handling of deliveries, reservations and special requests Helps ensure that the Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times Perform other tasks or projects as assigned by the Management team Relieve other roles for meal periods and in case of emergency Preferred Qualifications and Skills: Previous experience preferred especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset Good computer skill with an ability to use a variety of software Strong attention to detail and problem-solving skills Knowledge of the local Atlanta area preferred What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recogni ith us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: zing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Silverfern
Cincinnati, Ohio
Job Summary: As a Concierge at our hospitality-focused senior living community, you are the first point of contact for residents and their families. Your role is to provide exemplary customer service, assistance, and information to ensure a seamless and enjoyable experience for our residents. This multifaceted position encompasses valet parking, reservation bookings, information dissemination, arranging transportation, and more. Key Responsibilities: Front Desk Reception: Greet residents and visitors with a warm and welcoming attitude. Operate the front desk, answer phone calls, and respond to inquiries in a courteous and professional manner. Concierge Services: Offer valet parking services for residents and guests, ensuring vehicles are safely parked and retrieved. Manage parking reservations and ensure a smooth parking experience. Handle reservation requests for various services, including dining reservations, transportation, and recreational activities. Liaise with relevant departments to ensure reservations are fulfilled to residents' satisfaction. Provide accurate information on community amenities, services, and local attractions. Keep residents informed of community events, activities, and announcements. Arrange transportation services for residents, such as scheduling shuttle services, taxis, or other transportation options as needed. Fulfill resident requests for special services or assistance, such as arranging dry cleaning, housekeeping, and maintenance services. Handle package deliveries, assist with groceries, and coordinate with courier services. Manage RSVPs, event logistics, and resident participation for in-house events. Problem Resolution: Address resident concerns, inquiries, or issues with professionalism and a customer-first approach. Collaborate with the management team to resolve more complex problems. Qualifications: High school diploma or equivalent; additional training or certification in hospitality is a plus. Previous experience in a concierge or front desk role, preferably in a hospitality or senior living setting. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using computer systems and reservations software. Knowledge of local services, attractions, and resources. Ability to work a flexible schedule, including evenings, weekends, and holidays. Join our team and be a central part of creating a welcoming and accommodating atmosphere for our residents & community. If you have a passion for providing exceptional customer service, a knack for making reservations, and a commitment to ensuring the comfort and satisfaction of our residents, we encourage you to apply for the Concierge position. Powered by JazzHR
Job Summary: As a Concierge at our hospitality-focused senior living community, you are the first point of contact for residents and their families. Your role is to provide exemplary customer service, assistance, and information to ensure a seamless and enjoyable experience for our residents. This multifaceted position encompasses valet parking, reservation bookings, information dissemination, arranging transportation, and more. Key Responsibilities: Front Desk Reception: Greet residents and visitors with a warm and welcoming attitude. Operate the front desk, answer phone calls, and respond to inquiries in a courteous and professional manner. Concierge Services: Offer valet parking services for residents and guests, ensuring vehicles are safely parked and retrieved. Manage parking reservations and ensure a smooth parking experience. Handle reservation requests for various services, including dining reservations, transportation, and recreational activities. Liaise with relevant departments to ensure reservations are fulfilled to residents' satisfaction. Provide accurate information on community amenities, services, and local attractions. Keep residents informed of community events, activities, and announcements. Arrange transportation services for residents, such as scheduling shuttle services, taxis, or other transportation options as needed. Fulfill resident requests for special services or assistance, such as arranging dry cleaning, housekeeping, and maintenance services. Handle package deliveries, assist with groceries, and coordinate with courier services. Manage RSVPs, event logistics, and resident participation for in-house events. Problem Resolution: Address resident concerns, inquiries, or issues with professionalism and a customer-first approach. Collaborate with the management team to resolve more complex problems. Qualifications: High school diploma or equivalent; additional training or certification in hospitality is a plus. Previous experience in a concierge or front desk role, preferably in a hospitality or senior living setting. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using computer systems and reservations software. Knowledge of local services, attractions, and resources. Ability to work a flexible schedule, including evenings, weekends, and holidays. Join our team and be a central part of creating a welcoming and accommodating atmosphere for our residents & community. If you have a passion for providing exceptional customer service, a knack for making reservations, and a commitment to ensuring the comfort and satisfaction of our residents, we encourage you to apply for the Concierge position. Powered by JazzHR