HRI Hospitality
130 South Pennsylvania Street, Indianapolis, Indiana, USA
Title: Assistant Housekeeping Manager
Department: Housekeeping
Exercised: Housekeeping Supervisors, Inspectors, and housekeeping staff
Received: Executive Housekeeper, General Manager
JOB SUMMARY
Assist the Executive Housekeeper in the day-to-day operation of the housekeeping department. To maintain the property of the hotel including public areas, guestrooms, laundry, and other hotel facilities in accordance with HRI Hospitality and Hyatt brand standards.
JOB DUTIES
Assist the Executive Housekeeper in the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services.
Assist the Executive Housekeeper in maintaining high standards in all aspects of internal and external service and embrace the Hyatt culture.
Promote unity and teamwork throughout the department.
Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep cleaning, Laundry, and Public areas.
Communicate with guests in a professional, courteous, and helpful manner.
Assist the Executive Housekeeper in managing housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives.
Enforce hotel standards, policies, and procedures with staff.
Direct and evaluate the performance of staff and follow up with training where needed.
Assist the Executive Housekeeper in motivating staff and maintaining a cohesive team.
Hire and supervise housekeeping line employees and supervisors.
Assist the Executive Housekeeper in developing and maintaining training programs to create proper quality and quantity cleaning results.
Assist the Executive Housekeeper in establishing and ensuring compliance with guest service standards.
Utilize inventories to provide high-quality housekeeping and maintenance of the units.
Know and have responsibility for the implementation of policies and procedures set forth
Initiate and maintain effective communication within the housekeeping department and between all other departments and associates.
Ensure grooming and conduct standards for all housekeeping associates are enforced.
Provide superior cleaning techniques and results in all managed product types.
Provide feedback to management and owners on specific furnishing and product needs.
Assist the Executive Housekeeper in developing and maintaining effective payable, payroll, work order, and other written paperwork systems.
Provide quality control and care of linen, supplies, and equipment.
Perform any other duties assigned by Management.
MINIMUM REQUIREMENTS
High school graduate or equivalent
Must be able to speak, hear, and understand the English language
Competent in written and verbal communication
Must be able to sit/stand/walk for long periods of time
Ability to handle pressure situations and exercise good judgment
2 years previous housekeeping management or related experience
Computer knowledge (hotel systems)
BENEFITS: Competitive Pay, Free Employee Garage Parking, Free 31-Day Full Fare IndyGo Bus Passes, Discounts, Medical, Dental, Vision, 401k with Match, and many more!!!
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Feb 27, 2024
Full time
Title: Assistant Housekeeping Manager
Department: Housekeeping
Exercised: Housekeeping Supervisors, Inspectors, and housekeeping staff
Received: Executive Housekeeper, General Manager
JOB SUMMARY
Assist the Executive Housekeeper in the day-to-day operation of the housekeeping department. To maintain the property of the hotel including public areas, guestrooms, laundry, and other hotel facilities in accordance with HRI Hospitality and Hyatt brand standards.
JOB DUTIES
Assist the Executive Housekeeper in the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services.
Assist the Executive Housekeeper in maintaining high standards in all aspects of internal and external service and embrace the Hyatt culture.
Promote unity and teamwork throughout the department.
Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep cleaning, Laundry, and Public areas.
Communicate with guests in a professional, courteous, and helpful manner.
Assist the Executive Housekeeper in managing housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives.
Enforce hotel standards, policies, and procedures with staff.
Direct and evaluate the performance of staff and follow up with training where needed.
Assist the Executive Housekeeper in motivating staff and maintaining a cohesive team.
Hire and supervise housekeeping line employees and supervisors.
Assist the Executive Housekeeper in developing and maintaining training programs to create proper quality and quantity cleaning results.
Assist the Executive Housekeeper in establishing and ensuring compliance with guest service standards.
Utilize inventories to provide high-quality housekeeping and maintenance of the units.
Know and have responsibility for the implementation of policies and procedures set forth
Initiate and maintain effective communication within the housekeeping department and between all other departments and associates.
Ensure grooming and conduct standards for all housekeeping associates are enforced.
Provide superior cleaning techniques and results in all managed product types.
Provide feedback to management and owners on specific furnishing and product needs.
Assist the Executive Housekeeper in developing and maintaining effective payable, payroll, work order, and other written paperwork systems.
Provide quality control and care of linen, supplies, and equipment.
Perform any other duties assigned by Management.
MINIMUM REQUIREMENTS
High school graduate or equivalent
Must be able to speak, hear, and understand the English language
Competent in written and verbal communication
Must be able to sit/stand/walk for long periods of time
Ability to handle pressure situations and exercise good judgment
2 years previous housekeeping management or related experience
Computer knowledge (hotel systems)
BENEFITS: Competitive Pay, Free Employee Garage Parking, Free 31-Day Full Fare IndyGo Bus Passes, Discounts, Medical, Dental, Vision, 401k with Match, and many more!!!
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
HRI Hospitality
104 Market St, Shreveport, LA, USA
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
Mar 22, 2024
Full time
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
Aloha and Welcome! Thank you for your interest in employment opportunities with Prince Waikiki on Oahu. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to competitive industry salaries, ambassador recognition programs, training, and career opportunities, we offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, 401K, Health Reimbursement, discounted parking, dining and golf discounts, and more. At Prince Waikiki, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us. Band 1H PW Laundry Attendant II Primary Responsibilities Ensure the proper handling and processing of Hotel linen and uniforms in accordance with standards established by the Prince Waikiki. Essential Duties: Operate washing and drying equipment. Load and unload laundry from machines. Monitor feeder information on washers, ensure all drums are full. Report any irregularities to the immediate supervisor Set proper drying and cooling times for various types of linen. Empty the laundry chute. Pre-sort and separate linen by classification and transfer to workstations. Clean equipment and surrounding work areas. Clean hampers and the laundry chute room. Responsible to dry rags for housekeeping Perform other duties assigned by the Executive Housekeeper or Assistant Housekeeper Other Duties: Assist other positions in the department as needed or as directed by the immediate supervisor. Working Conditions: Air conditioned Laundry Department. Work Hours: Shifts vary from 7:00am to 11 pm/ 7 days a week. However, hours may change based on business needs. Equipment Use: 175# washer 190# dryer Spotting board Ironer machine 55# washer 20# washer/dryer combo 55# dryer Mental and Physical Demands: Must be able lift, bend, stoop, push or pull heavy loads and stand for extended periods of time. Requires lifting bundles of linen weighing up to 50 lbs Must be able to push and/or pull wheeled carts weighing up to 200 lbs. Communication Demands: Must be able to communicate verbally with employees Minimum Qualification Requirements: Ability to read and write the English language to complete the production log and understand information, such as safety labels and instructions. We appreciate your interest in joining our 'Ohana. Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form. Other details Pay Type Hourly Employment Indicator Band 1H Hiring Rate $27.79 Apply Now
Mar 13, 2024
Full time
Aloha and Welcome! Thank you for your interest in employment opportunities with Prince Waikiki on Oahu. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to competitive industry salaries, ambassador recognition programs, training, and career opportunities, we offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, 401K, Health Reimbursement, discounted parking, dining and golf discounts, and more. At Prince Waikiki, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us. Band 1H PW Laundry Attendant II Primary Responsibilities Ensure the proper handling and processing of Hotel linen and uniforms in accordance with standards established by the Prince Waikiki. Essential Duties: Operate washing and drying equipment. Load and unload laundry from machines. Monitor feeder information on washers, ensure all drums are full. Report any irregularities to the immediate supervisor Set proper drying and cooling times for various types of linen. Empty the laundry chute. Pre-sort and separate linen by classification and transfer to workstations. Clean equipment and surrounding work areas. Clean hampers and the laundry chute room. Responsible to dry rags for housekeeping Perform other duties assigned by the Executive Housekeeper or Assistant Housekeeper Other Duties: Assist other positions in the department as needed or as directed by the immediate supervisor. Working Conditions: Air conditioned Laundry Department. Work Hours: Shifts vary from 7:00am to 11 pm/ 7 days a week. However, hours may change based on business needs. Equipment Use: 175# washer 190# dryer Spotting board Ironer machine 55# washer 20# washer/dryer combo 55# dryer Mental and Physical Demands: Must be able lift, bend, stoop, push or pull heavy loads and stand for extended periods of time. Requires lifting bundles of linen weighing up to 50 lbs Must be able to push and/or pull wheeled carts weighing up to 200 lbs. Communication Demands: Must be able to communicate verbally with employees Minimum Qualification Requirements: Ability to read and write the English language to complete the production log and understand information, such as safety labels and instructions. We appreciate your interest in joining our 'Ohana. Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form. Other details Pay Type Hourly Employment Indicator Band 1H Hiring Rate $27.79 Apply Now
Job Details Job Location Hampton Inn - Macomb - Macomb Hotel - Macomb, IL Description Department: Back of House Supervisor Title: Executive Housekeeper, Assistant General Manager, General Manager Job Summary: Perform all laundry room duties to provide clean and folded linen and terry in an efficient and effective manner. Responsibilities Sort, wash, dry, and fold all linen and terry. Pull out of circulation stained linen and terry and set aside for extra treatment. Keep all equipment clean and report any maintenance issues to supervisor. Keep laundry room and linen/terry storage rooms stocked, clean, and organized. Keep all laundry and cleaning supplies stocked and stored properly. Assist housekeepers in stripping rooms of dirty linen and terry and help stock housekeeping carts. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Each associate is expected to carry out all reasonable requests by management. Handle all duties according to hotel policies, procedures, internal rules and standards. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Pick-up room keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Must have a valid drivers license, Proof of insurance and pass as approved driver. (If applicable) Perform all other duties as assigned. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Qualifications PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
Mar 13, 2024
Full time
Job Details Job Location Hampton Inn - Macomb - Macomb Hotel - Macomb, IL Description Department: Back of House Supervisor Title: Executive Housekeeper, Assistant General Manager, General Manager Job Summary: Perform all laundry room duties to provide clean and folded linen and terry in an efficient and effective manner. Responsibilities Sort, wash, dry, and fold all linen and terry. Pull out of circulation stained linen and terry and set aside for extra treatment. Keep all equipment clean and report any maintenance issues to supervisor. Keep laundry room and linen/terry storage rooms stocked, clean, and organized. Keep all laundry and cleaning supplies stocked and stored properly. Assist housekeepers in stripping rooms of dirty linen and terry and help stock housekeeping carts. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Each associate is expected to carry out all reasonable requests by management. Handle all duties according to hotel policies, procedures, internal rules and standards. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Pick-up room keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Must have a valid drivers license, Proof of insurance and pass as approved driver. (If applicable) Perform all other duties as assigned. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Qualifications PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.