Perkins Restaurant & Bakery - Potato Cakes, Inc.
Idaho Falls, Idaho
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 18, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Qualifications Must have strong verbal and written communication skills. Prior host experience preferred. Must be able to multi task. Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance. Must be able to work in the evening. Job LocationsUS-NH-Bretton Woods Posted Date3 weeks ago(3/7/2024 4:22 PM) Requisition ID 50 of Openings 1 Category (Portal Searching) Food & Beverage
Mar 12, 2024
Full time
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Qualifications Must have strong verbal and written communication skills. Prior host experience preferred. Must be able to multi task. Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance. Must be able to work in the evening. Job LocationsUS-NH-Bretton Woods Posted Date3 weeks ago(3/7/2024 4:22 PM) Requisition ID 50 of Openings 1 Category (Portal Searching) Food & Beverage
Job Title: Cashier & Host/Hostess Compensation: Minimum Wage Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun! We promise to bring joy through dance, straw twirling and serving ketchup smiles Be a part of the Johnny Rockets team and help us fill the world with fun and smiles! Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression and Individuality which totally outweighs everything else! WE WANT YOU: To get excited about performing with a team both musically and through serving guests. To get joy out of making others smile To ensure that the music doesn't stop To enjoy having fun and still be able to deliver So, what exactly does a Cashier & Host/Hostess do at Johnny Rockets: SUMMARY: Create a lively and entertaining experience while serving all-American burgers, shakes and fries. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Host/Hostess Team Player. Maintains the highest standards pertaining to cleanliness, hygiene, health, and sanitation. Keeping an eye on the entrance to ensure that Guests are greeted and seated quickly. Welcomes each Guest with, "Hello". Inquires if the Guest has dined with Johnny Rockets before. Introduces the name of their Server after seating the Guest. Seating the floor evenly to ensure a great Guest Experience. Having knowledge of our menu items and to be able to respond to Guests questions and inquiries with factual, timely responses. Smiles, is upbeat, energetic, and genuinely has a good time while completing all job functions. Performs opening and closing procedures and any side work that is required. Inquires/Observes to ensure the Guest is satisfied. Cashier Doesn't wait for the Manager to greet Guests with, a "Hello" as they enter the restaurant, but takes initiative to make it happen. Smiles, is upbeat, and energetic when delivering a great Guest Experience. Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while resolving the Guests concerns. Always asks the Guest, "Have you ever been to Johnny Rockets before?" Follows the Server/Cashier Sequence of Service. Provides Ketchup smiles. Keeps their area clean and well stocked. Performs open and closing procedures. Follows proper checkout procedures and declaration of tips. Works safely while using good judgement and following Company and OSHA regulations Immediately informs Manager regarding Guest Experience concerns. KNOWLEDGE/SKILLS/ABILITIES Previous related experience a plus; knowledge of the sequence of service procedures. Ability to read, write and communicate with guests and team members. Ability to understand and follow written and verbal instructions. Ability to perform simple math calculations. Must be able to handle multiple priorities and know how to prioritize. Are you ready to Rock our Guests? Are you ready to fill the world with fun and smiles? Skills & Requirements Qualifications
Mar 19, 2024
Full time
Job Title: Cashier & Host/Hostess Compensation: Minimum Wage Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun! We promise to bring joy through dance, straw twirling and serving ketchup smiles Be a part of the Johnny Rockets team and help us fill the world with fun and smiles! Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression and Individuality which totally outweighs everything else! WE WANT YOU: To get excited about performing with a team both musically and through serving guests. To get joy out of making others smile To ensure that the music doesn't stop To enjoy having fun and still be able to deliver So, what exactly does a Cashier & Host/Hostess do at Johnny Rockets: SUMMARY: Create a lively and entertaining experience while serving all-American burgers, shakes and fries. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Host/Hostess Team Player. Maintains the highest standards pertaining to cleanliness, hygiene, health, and sanitation. Keeping an eye on the entrance to ensure that Guests are greeted and seated quickly. Welcomes each Guest with, "Hello". Inquires if the Guest has dined with Johnny Rockets before. Introduces the name of their Server after seating the Guest. Seating the floor evenly to ensure a great Guest Experience. Having knowledge of our menu items and to be able to respond to Guests questions and inquiries with factual, timely responses. Smiles, is upbeat, energetic, and genuinely has a good time while completing all job functions. Performs opening and closing procedures and any side work that is required. Inquires/Observes to ensure the Guest is satisfied. Cashier Doesn't wait for the Manager to greet Guests with, a "Hello" as they enter the restaurant, but takes initiative to make it happen. Smiles, is upbeat, and energetic when delivering a great Guest Experience. Handles Guest concerns to the best of their ability while dealing with them, "right here and now." If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while resolving the Guests concerns. Always asks the Guest, "Have you ever been to Johnny Rockets before?" Follows the Server/Cashier Sequence of Service. Provides Ketchup smiles. Keeps their area clean and well stocked. Performs open and closing procedures. Follows proper checkout procedures and declaration of tips. Works safely while using good judgement and following Company and OSHA regulations Immediately informs Manager regarding Guest Experience concerns. KNOWLEDGE/SKILLS/ABILITIES Previous related experience a plus; knowledge of the sequence of service procedures. Ability to read, write and communicate with guests and team members. Ability to understand and follow written and verbal instructions. Ability to perform simple math calculations. Must be able to handle multiple priorities and know how to prioritize. Are you ready to Rock our Guests? Are you ready to fill the world with fun and smiles? Skills & Requirements Qualifications
The World Equestrian Center-Ocala is currently seeking Host to join our team! Hosts will greet guests as they arrive and set the tone for their experience when entering our F&B operation. They should be greeted with a warm and friendly demeanor. Host/Hostess should be knowledgeable of resort operations and suggest menu items when being seated. They should check with guests from time to time to assure their satisfaction. Primary Responsibilities: Maintains a guest focus while performing duties Assumes responsibility for quality guests' experience Welcome and greet guests Seating guest in a timely and welcoming manner Inform the server about new guests in their section Answer questions about our food, beverages and other restaurant and hotel functions and services Perform side work during each shift as required by service station assignment Complete opening and closing side work Maintain clean and stocked host desk Monitor and observe guests dining experience. Ensure guests are satisfied with the food and beverage service. Respond promptly and courteously to any requests Thank guests for their visit and invite them to return This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Qualifications, Education, Experience, Skills, and Abilities: Be able to work in a standing position for long periods of time. Be able to communicate clearly and effectively in the predominant language(s) of our guests. Must have exceptional grooming habits. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Mar 19, 2024
Full time
The World Equestrian Center-Ocala is currently seeking Host to join our team! Hosts will greet guests as they arrive and set the tone for their experience when entering our F&B operation. They should be greeted with a warm and friendly demeanor. Host/Hostess should be knowledgeable of resort operations and suggest menu items when being seated. They should check with guests from time to time to assure their satisfaction. Primary Responsibilities: Maintains a guest focus while performing duties Assumes responsibility for quality guests' experience Welcome and greet guests Seating guest in a timely and welcoming manner Inform the server about new guests in their section Answer questions about our food, beverages and other restaurant and hotel functions and services Perform side work during each shift as required by service station assignment Complete opening and closing side work Maintain clean and stocked host desk Monitor and observe guests dining experience. Ensure guests are satisfied with the food and beverage service. Respond promptly and courteously to any requests Thank guests for their visit and invite them to return This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Qualifications, Education, Experience, Skills, and Abilities: Be able to work in a standing position for long periods of time. Be able to communicate clearly and effectively in the predominant language(s) of our guests. Must have exceptional grooming habits. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 18, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
The World Equestrian Center-Ocala is currently seeking Host to join our team! Hosts will greet guests as they arrive and set the tone for their experience when entering our F&B operation. They should be greeted with a warm and friendly demeanor. Host/Hostess should be knowledgeable of resort operations and suggest menu items when being seated. They should check with guests from time to time to assure their satisfaction. Primary Responsibilities: Maintains a guest focus while performing duties Assumes responsibility for quality guests' experience Welcome and greet guests Seating guest in a timely and welcoming manner Inform the server about new guests in their section Answer questions about our food, beverages and other restaurant and hotel functions and services Perform side work during each shift as required by service station assignment Complete opening and closing side work Maintain clean and stocked host desk Monitor and observe guests dining experience. Ensure guests are satisfied with the food and beverage service. Respond promptly and courteously to any requests Thank guests for their visit and invite them to return This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Qualifications, Education, Experience, Skills, and Abilities: Be able to work in a standing position for long periods of time. Be able to communicate clearly and effectively in the predominant language(s) of our guests. Must have exceptional grooming habits. The World Equestrian Center is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Mar 18, 2024
Full time
The World Equestrian Center-Ocala is currently seeking Host to join our team! Hosts will greet guests as they arrive and set the tone for their experience when entering our F&B operation. They should be greeted with a warm and friendly demeanor. Host/Hostess should be knowledgeable of resort operations and suggest menu items when being seated. They should check with guests from time to time to assure their satisfaction. Primary Responsibilities: Maintains a guest focus while performing duties Assumes responsibility for quality guests' experience Welcome and greet guests Seating guest in a timely and welcoming manner Inform the server about new guests in their section Answer questions about our food, beverages and other restaurant and hotel functions and services Perform side work during each shift as required by service station assignment Complete opening and closing side work Maintain clean and stocked host desk Monitor and observe guests dining experience. Ensure guests are satisfied with the food and beverage service. Respond promptly and courteously to any requests Thank guests for their visit and invite them to return This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Qualifications, Education, Experience, Skills, and Abilities: Be able to work in a standing position for long periods of time. Be able to communicate clearly and effectively in the predominant language(s) of our guests. Must have exceptional grooming habits. The World Equestrian Center is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Perkins - Northcott Hospitality
Rapid City, South Dakota
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 18, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Perkins Restaurant & Bakery - OB Enterprises, Inc.
Grand Forks, North Dakota
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 05, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Perkins Restaurant & Bakery - Dwight's of SC, Inc.
Summerville, South Carolina
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 04, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Perkins - Northcott Hospitality
Stevens Point, Wisconsin
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 04, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Metz Culinary Management
Blue Mountain Lake, New York
POSITION TITLE: Guest Services and Housekeeping Supervisor LOCATION: Minnowbrook Conference Center, Indian Lake NY SALARY: $21/hr Guest Services/Housekeeping Supervisor Qualifications: Hospitality industry, food service, restaurant host/hostess, hotel/lodging front desk, housekeeping Brings a SMILE and strong work ethic to the TEAM Job Relations: Multi-faceted position with the focus always on the guest Front desk guest services Housekeeping Food service duties Hospitality-driven Able to work and thrive in a team environment Inter-relationship - Must work closely with all team members and leadership team Duties & Responsibilities Greet, register and service guests in a friendly and courteous manner according to Metz Culinary Management standards Maintaining the highest level of service in accordance with the values of Metz Culinary Management standards and regulatory compliance Maintains contact with customers so as to be aware of customer acceptance of the food program and lodging accommodations. Develops working rapport with all team members. Collaborates with General Manager to address customer complaints, suggestions or requests immediately. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards Inspect rooms and common areas to ensure cleanliness meets or exceeds established standard Schedule, assign, follow up on daily cleaning tasks Oversee inventory of cleaning supplies and linens to ensure adequate stock Train new and existing housekeeping staff on best practices Assign and complete deep cleaning tasks during off peak times Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching Keeps personal work areas clean, neat and efficiently arranged at all times. Performs any other tasks as requested by the General Manager. Physical Demands: Lift and carry up to 50 lbs Bending and stooping to clean low areas, move objects to clean under/behind Standing for long periods of time Repetitive motion - including but not limited to folding, sweeping, scrubbing, mopping Metz Culinary Management is growing and we have openings for a Rock Star Food Service Supervisor who shares our passion for Food and Service in a busy setting. We are seeking a polished and professional identity and winning attitude from an Experienced Food Service Supervisor with a background in Café Management, Retail Sales, Kitchen Operations, and Guest Services. Requirements: Experience in commercial/institution dining such as school or healthcare facility SERV Safe Certification Employee Management experience including Scheduling, Disciplinary Measures and Employee Recognition Programs Record Keeping and Budget Management Create and Submit Reports Responsibilities: Develop and maintain working rapport with residents, patients and community Ensure complaints, suggestions and public relations are priority functions Support GM in communications with Client Contracts and all Departments Maintain Safe and Sanitary working environment Train Staff and ensure continuing training for all employees Perform any other tasks as requested by GM Metz Culinary Management is a FAMILY-DRIVEN company that collaborates with its partners to deliver RESTAURANT-INSPIRED hospitality to each and every guest.
Mar 13, 2024
Full time
POSITION TITLE: Guest Services and Housekeeping Supervisor LOCATION: Minnowbrook Conference Center, Indian Lake NY SALARY: $21/hr Guest Services/Housekeeping Supervisor Qualifications: Hospitality industry, food service, restaurant host/hostess, hotel/lodging front desk, housekeeping Brings a SMILE and strong work ethic to the TEAM Job Relations: Multi-faceted position with the focus always on the guest Front desk guest services Housekeeping Food service duties Hospitality-driven Able to work and thrive in a team environment Inter-relationship - Must work closely with all team members and leadership team Duties & Responsibilities Greet, register and service guests in a friendly and courteous manner according to Metz Culinary Management standards Maintaining the highest level of service in accordance with the values of Metz Culinary Management standards and regulatory compliance Maintains contact with customers so as to be aware of customer acceptance of the food program and lodging accommodations. Develops working rapport with all team members. Collaborates with General Manager to address customer complaints, suggestions or requests immediately. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards Inspect rooms and common areas to ensure cleanliness meets or exceeds established standard Schedule, assign, follow up on daily cleaning tasks Oversee inventory of cleaning supplies and linens to ensure adequate stock Train new and existing housekeeping staff on best practices Assign and complete deep cleaning tasks during off peak times Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching Keeps personal work areas clean, neat and efficiently arranged at all times. Performs any other tasks as requested by the General Manager. Physical Demands: Lift and carry up to 50 lbs Bending and stooping to clean low areas, move objects to clean under/behind Standing for long periods of time Repetitive motion - including but not limited to folding, sweeping, scrubbing, mopping Metz Culinary Management is growing and we have openings for a Rock Star Food Service Supervisor who shares our passion for Food and Service in a busy setting. We are seeking a polished and professional identity and winning attitude from an Experienced Food Service Supervisor with a background in Café Management, Retail Sales, Kitchen Operations, and Guest Services. Requirements: Experience in commercial/institution dining such as school or healthcare facility SERV Safe Certification Employee Management experience including Scheduling, Disciplinary Measures and Employee Recognition Programs Record Keeping and Budget Management Create and Submit Reports Responsibilities: Develop and maintain working rapport with residents, patients and community Ensure complaints, suggestions and public relations are priority functions Support GM in communications with Client Contracts and all Departments Maintain Safe and Sanitary working environment Train Staff and ensure continuing training for all employees Perform any other tasks as requested by GM Metz Culinary Management is a FAMILY-DRIVEN company that collaborates with its partners to deliver RESTAURANT-INSPIRED hospitality to each and every guest.