We are holding open interviews Monday through Friday, starting March 25th through April 26th from 10AM- 5 PM at Prime 131, 2505 W 11th St Suite 100, Houston, TX 77008. There is free parking behind the building and you can check in at the Host stand upon arrival. The Opportunity Since 2015, Berg Hospitality Group has built a strong reputation for its high-quality food, exceptional customer service, and positive reviews, leading to a loyal customer base who are ready for the next Berg concept. Slated to open May 2024, Turner's Cut is poised to set a new standard of fine dining in Houston. The intimate, luxury steakhouse, located in the new Autry Park development next to River Oaks and Montrose, will combine society, high-end dining, and entertainment. It's over-the-top, opulent design and program of live music will make Turner's Cut the place "to see and be seen." From renowned Executive Chef Pablo Penalosa Najera, The Turner's Cut menu will offer rare seafood and the most exclusive meats in the world, including American and Japanese Wagyu ranging from A5 and Snow Beef to Kobe. Captain servers will offer table side preparations from custom, artisanal carts, each one with a unique theme and course, including a raw bar, martinis, and caviar. Cocktails will be crafted from premium spirits, complemented by a wine list of exquisite, rare vintages. Turner's Cut will continue Berg's tradition of excellence with its handpicked team of hospitality professionals, ensuring exceptional service and maintaining the highest standards. Review our opportunities on Indeed and apply to become a part of the elite team set to open Houston's next premier destination in fine dining. What's In It For You Competitive Compensation Flexible Scheduling Hospitality Training Free Food! Career Growth Opportunities Ongoing Training and Development Health Benefits: Medical, Dental and Vision available Paid Time Off 401k With Company Match What We Look For Passion for True Hospitality Devotion to Best in Class Service and Food for our guests Integrity to Do The Right Thing Positive Attitude with a Smile Curiosity to Learn Be at least 18 years' old Berg Hospitality, and its affiliate companies, is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving amazing food in beautiful restaurants. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact the company if you need assistance or an accommodation due to a disability. PIb2821f2544fe-7059
Apr 16, 2024
Full time
We are holding open interviews Monday through Friday, starting March 25th through April 26th from 10AM- 5 PM at Prime 131, 2505 W 11th St Suite 100, Houston, TX 77008. There is free parking behind the building and you can check in at the Host stand upon arrival. The Opportunity Since 2015, Berg Hospitality Group has built a strong reputation for its high-quality food, exceptional customer service, and positive reviews, leading to a loyal customer base who are ready for the next Berg concept. Slated to open May 2024, Turner's Cut is poised to set a new standard of fine dining in Houston. The intimate, luxury steakhouse, located in the new Autry Park development next to River Oaks and Montrose, will combine society, high-end dining, and entertainment. It's over-the-top, opulent design and program of live music will make Turner's Cut the place "to see and be seen." From renowned Executive Chef Pablo Penalosa Najera, The Turner's Cut menu will offer rare seafood and the most exclusive meats in the world, including American and Japanese Wagyu ranging from A5 and Snow Beef to Kobe. Captain servers will offer table side preparations from custom, artisanal carts, each one with a unique theme and course, including a raw bar, martinis, and caviar. Cocktails will be crafted from premium spirits, complemented by a wine list of exquisite, rare vintages. Turner's Cut will continue Berg's tradition of excellence with its handpicked team of hospitality professionals, ensuring exceptional service and maintaining the highest standards. Review our opportunities on Indeed and apply to become a part of the elite team set to open Houston's next premier destination in fine dining. What's In It For You Competitive Compensation Flexible Scheduling Hospitality Training Free Food! Career Growth Opportunities Ongoing Training and Development Health Benefits: Medical, Dental and Vision available Paid Time Off 401k With Company Match What We Look For Passion for True Hospitality Devotion to Best in Class Service and Food for our guests Integrity to Do The Right Thing Positive Attitude with a Smile Curiosity to Learn Be at least 18 years' old Berg Hospitality, and its affiliate companies, is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving amazing food in beautiful restaurants. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact the company if you need assistance or an accommodation due to a disability. PIb2821f2544fe-7059
Job Description Job DescriptionWe are seeking a Restaurant Hosts, Servers, Bartenders, Barbacks, Food Runners Needed to become an integral part of our team! You will take orders and serve food to patrons at the dining establishment.Responsibilities:Serve food and beverages to guestsExplain to guests about menu itemsClean and prepare the dining areasGreet and make all guests feel welcome at the restaurantRespond to guest inquiries and requests in a timely fashionPerform other restaurant duties as assigned"â Qualifications:Previous experience in customer service, food service, or other related fieldsAbility to build rapport with guestsAbility to thrive in a fast-paced environmentExcellent written and verbal communication skillsAt least 1 year related experience
Apr 16, 2024
Full time
Job Description Job DescriptionWe are seeking a Restaurant Hosts, Servers, Bartenders, Barbacks, Food Runners Needed to become an integral part of our team! You will take orders and serve food to patrons at the dining establishment.Responsibilities:Serve food and beverages to guestsExplain to guests about menu itemsClean and prepare the dining areasGreet and make all guests feel welcome at the restaurantRespond to guest inquiries and requests in a timely fashionPerform other restaurant duties as assigned"â Qualifications:Previous experience in customer service, food service, or other related fieldsAbility to build rapport with guestsAbility to thrive in a fast-paced environmentExcellent written and verbal communication skillsAt least 1 year related experience
JOB SUMMARY: Responsible for all aspects of the bar ranging from preparation to service. Ensures that supplies and stock are at sufficient levels to accommodate business demands during their shift. Provides guidance to the Apprentice Bartender as well as mixing and serving drinks to customers during their shift. Accounts for all stock and supplies used. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Settle and close guest checks. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Set up service items at the assigned bar. Inventory supplies at the bar at the beginning of their shift and requisition additional items as indicated by bar standards. Clean any spillage at the bar throughout the shift. Take and serve cocktail orders. Have expert level knowledge of all Food and Beverage products. Accept payment for cocktails as required. Count down register drawers and complete summaries. Log stock used during the shift. Maintains the appropriate appearance of the bar in accordance with county health and department standards. Ensures that all service items and stock is prepared for the shift. Remains attentive to the needs and requests of the customers. Treats customers with courtesy and respect. Follows all applicable safety procedures. Follows all standard operating procedures Is at all times appropriately groomed and wears the uniform provided. Perform other related duties as assigned. Additional related duties as requested.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Extensive Knowledge of food and beverage products. Ability to perform basic/intermediate math skills. Ability to operate point of sales systems. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately measure ingredients for mixing drinks. Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of 20lbs repeatedly. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke. QUALIFICATIONS: Work requires 1 year prior bartending experience. Must have completed union apprenticeship program (possess union Pour Card). Must have knowledge of beverages, glassware, and garnishes. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires ability to accurately count money and provide change. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. Must possess basic reading, writing and mathematical skills. Strong interpersonal and communication skills. Completion of specialized bartending school preferred.EDUCATION:High School education or equivalent. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 16, 2024
Full time
JOB SUMMARY: Responsible for all aspects of the bar ranging from preparation to service. Ensures that supplies and stock are at sufficient levels to accommodate business demands during their shift. Provides guidance to the Apprentice Bartender as well as mixing and serving drinks to customers during their shift. Accounts for all stock and supplies used. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Settle and close guest checks. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Set up service items at the assigned bar. Inventory supplies at the bar at the beginning of their shift and requisition additional items as indicated by bar standards. Clean any spillage at the bar throughout the shift. Take and serve cocktail orders. Have expert level knowledge of all Food and Beverage products. Accept payment for cocktails as required. Count down register drawers and complete summaries. Log stock used during the shift. Maintains the appropriate appearance of the bar in accordance with county health and department standards. Ensures that all service items and stock is prepared for the shift. Remains attentive to the needs and requests of the customers. Treats customers with courtesy and respect. Follows all applicable safety procedures. Follows all standard operating procedures Is at all times appropriately groomed and wears the uniform provided. Perform other related duties as assigned. Additional related duties as requested.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Extensive Knowledge of food and beverage products. Ability to perform basic/intermediate math skills. Ability to operate point of sales systems. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately measure ingredients for mixing drinks. Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of 20lbs repeatedly. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke. QUALIFICATIONS: Work requires 1 year prior bartending experience. Must have completed union apprenticeship program (possess union Pour Card). Must have knowledge of beverages, glassware, and garnishes. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires ability to accurately count money and provide change. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. Must possess basic reading, writing and mathematical skills. Strong interpersonal and communication skills. Completion of specialized bartending school preferred.EDUCATION:High School education or equivalent. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area cleaned and always stocked, and assist the Bartender with various duties. ESSENTIAL JOB FUNCTIONS: Must be willing and able to appear on television or to be filmed while performing day to day job functionsMust be able to interact with high profile guests and celebrities while maintaining a professional demeanorGreets and welcomes all guests in a pleasant and professional manner.Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricingCleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances.Acknowledges, greets, and converses with customers who approach the bar.Prepares and pours all types of drinks for customers and cocktail servers upon request providing they have a Union Pour Card.Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt.Converts cash to coin for any customers playing the slot machines in the bar area.May not work out of another person's cash drawer and must follow the Cash Handling Policy. QUALIFICATIONS: Work requires 6 months prior Bartender or Bar Apprentice experience.Work requires at least 1-year previous money handling position.Must have knowledge of beverages, glassware, and garnishes.Work requires effective communication in English, both verbal and written form in a professional manner.Must present a neat and professional appearance.Work requires interactions with customers, public and co-workers.Work requires teamwork with other staff members.Work requires ability to accurately count money and provide change.Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of15-20lbs repeatedly. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.Same Posting Description for Internal and External Candidates
Apr 15, 2024
Full time
JOB SUMMARY:The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area cleaned and always stocked, and assist the Bartender with various duties. ESSENTIAL JOB FUNCTIONS: Must be willing and able to appear on television or to be filmed while performing day to day job functionsMust be able to interact with high profile guests and celebrities while maintaining a professional demeanorGreets and welcomes all guests in a pleasant and professional manner.Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricingCleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances.Acknowledges, greets, and converses with customers who approach the bar.Prepares and pours all types of drinks for customers and cocktail servers upon request providing they have a Union Pour Card.Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt.Converts cash to coin for any customers playing the slot machines in the bar area.May not work out of another person's cash drawer and must follow the Cash Handling Policy. QUALIFICATIONS: Work requires 6 months prior Bartender or Bar Apprentice experience.Work requires at least 1-year previous money handling position.Must have knowledge of beverages, glassware, and garnishes.Work requires effective communication in English, both verbal and written form in a professional manner.Must present a neat and professional appearance.Work requires interactions with customers, public and co-workers.Work requires teamwork with other staff members.Work requires ability to accurately count money and provide change.Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of15-20lbs repeatedly. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.Same Posting Description for Internal and External Candidates
JOB SUMMARY: Responsible for providing friendly and excellent service to Caesars Entertainment guests. Prepares and pours drinks for customers and Beverage Servers. KEY JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner, interacting in an upbeat and positive manner. Provides fast, efficient, courteous and professional service to casino guests, preparing drinks according to prescribed recipes Accurately handles all cash transactions; presents customer with bar receipt. Converts cash to coin for any customer playing the slot machines in the bar area. Prepares and pours drinks for the casino floor Beverage Servers according to prescribed recipes Adheres to department policy on number of orders and drinks to be served at one time. Monitors and coaches servers to assure they are utilizing proper 'Call Order?. Rings in all prepared drinks on register, following established procedures. Accounts for assigned bank, all money received and all transactions recorded during shift. Completes proper count sheets for money drop, closing impress, and slot banks. Keeps informed of new promotional beverage programs. Adheres to all posted department memos. Provides property information on current events, promotions and attractions to customers. Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functions. Ensures the Casino bar is stocked with all supplies and liquor. Completes quarterly bar inventories Monitors guest consumption of alcohol and intervenes as needed according to guidelines (CARE). Checks for ID's according to Caesars policy Qualifications: EDUCATIONand/or EXPERIENCE: High School Diploma or equivalent preferred Minimum2 years experience required Must attend Caesars Entertainment Bartender School QUALIFICATIONS: Fluent and literate in English Ability to accurately handle cash Excellent communication skills Good math skills Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations andrecognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a creditto Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Ability to move around station quickly Ability to stand for eight hours Dexterity to operate cash register and to prepare drinks Must be able to lift up to 30 pounds Ability to bend, reach, squat Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY: Responsible for providing friendly and excellent service to Caesars Entertainment guests. Prepares and pours drinks for customers and Beverage Servers. KEY JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner, interacting in an upbeat and positive manner. Provides fast, efficient, courteous and professional service to casino guests, preparing drinks according to prescribed recipes Accurately handles all cash transactions; presents customer with bar receipt. Converts cash to coin for any customer playing the slot machines in the bar area. Prepares and pours drinks for the casino floor Beverage Servers according to prescribed recipes Adheres to department policy on number of orders and drinks to be served at one time. Monitors and coaches servers to assure they are utilizing proper 'Call Order?. Rings in all prepared drinks on register, following established procedures. Accounts for assigned bank, all money received and all transactions recorded during shift. Completes proper count sheets for money drop, closing impress, and slot banks. Keeps informed of new promotional beverage programs. Adheres to all posted department memos. Provides property information on current events, promotions and attractions to customers. Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functions. Ensures the Casino bar is stocked with all supplies and liquor. Completes quarterly bar inventories Monitors guest consumption of alcohol and intervenes as needed according to guidelines (CARE). Checks for ID's according to Caesars policy Qualifications: EDUCATIONand/or EXPERIENCE: High School Diploma or equivalent preferred Minimum2 years experience required Must attend Caesars Entertainment Bartender School QUALIFICATIONS: Fluent and literate in English Ability to accurately handle cash Excellent communication skills Good math skills Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations andrecognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a creditto Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Ability to move around station quickly Ability to stand for eight hours Dexterity to operate cash register and to prepare drinks Must be able to lift up to 30 pounds Ability to bend, reach, squat Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Bartenders as necessary. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Make sure all tables are set completely both before and after shift. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops. May also assist server in carrying items used in the dining room. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Resets tables and performs other related duties as requests by the management or waiter/waitress. Make sure all areas are clean and free of debris. Polish all glassware and service items as necessary. Assist food servers in service of complimentary bottled water and bread service. Monitor tables closely and is attentive to guests' needs. Clearing and scraping all dishes in the side stations after clearing a table. Service of non-alcoholic beverages and fills as needed Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee, Hot tea and other non-alcoholic beverages. Refresh flatware after each course or upon guest request. Assists in serving food in a timely manner. Ensure food order is correct before serving to the guests. Carry one plate per hand without tray service. Completes station side work, stocks all service stations. Maintain a professional demeanor throughout service, assisting servers and captains as necessary. Maintains the appropriate appearance of work station in accordance with county health and department service standards. Ensures that side-work, supplies and stock is prepared for the shift and closing side-work is prepared for next shift. Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Moves tables throughout the dining room in order to be able to set up and accommodate need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Provides prompt, courteous food and beverage service to casino guests within property restaurants. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her service as necessary. Acknowledge customers immediately with a smile. Serve meals/beverages to guests and periodically returns to assigned tables for additional service. Monitors tables closely and is attentive to guests' needs. Remains attentive to the needs and requests of the customers during their stay. Prepare silverware neatly and quickly at table. Clean area when finished preparing. May be required to run food on a rotational basis and may serve primarily as food runner for shift at times Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Basic knowledge of upscale food and beverage products and service standards. Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs or more repeatedly. QUALIFICATIONS: 1 - 2 years prior bussing or food runner experience preferred Work requires attention to detail and ability to adhere to standards in a gourmet dining atmosphere Must be 21years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Bartenders as necessary. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Make sure all tables are set completely both before and after shift. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops. May also assist server in carrying items used in the dining room. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Resets tables and performs other related duties as requests by the management or waiter/waitress. Make sure all areas are clean and free of debris. Polish all glassware and service items as necessary. Assist food servers in service of complimentary bottled water and bread service. Monitor tables closely and is attentive to guests' needs. Clearing and scraping all dishes in the side stations after clearing a table. Service of non-alcoholic beverages and fills as needed Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee, Hot tea and other non-alcoholic beverages. Refresh flatware after each course or upon guest request. Assists in serving food in a timely manner. Ensure food order is correct before serving to the guests. Carry one plate per hand without tray service. Completes station side work, stocks all service stations. Maintain a professional demeanor throughout service, assisting servers and captains as necessary. Maintains the appropriate appearance of work station in accordance with county health and department service standards. Ensures that side-work, supplies and stock is prepared for the shift and closing side-work is prepared for next shift. Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Moves tables throughout the dining room in order to be able to set up and accommodate need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Provides prompt, courteous food and beverage service to casino guests within property restaurants. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her service as necessary. Acknowledge customers immediately with a smile. Serve meals/beverages to guests and periodically returns to assigned tables for additional service. Monitors tables closely and is attentive to guests' needs. Remains attentive to the needs and requests of the customers during their stay. Prepare silverware neatly and quickly at table. Clean area when finished preparing. May be required to run food on a rotational basis and may serve primarily as food runner for shift at times Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Basic knowledge of upscale food and beverage products and service standards. Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs or more repeatedly. QUALIFICATIONS: 1 - 2 years prior bussing or food runner experience preferred Work requires attention to detail and ability to adhere to standards in a gourmet dining atmosphere Must be 21years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area cleaned and always stocked, and assist the Bartender with various duties. ESSENTIAL JOB FUNCTIONS: Must be willing and able to appear on television or to be filmed while performing day to day job functions Must be able to interact with high profile guests and celebrities while maintaining a professional demeanor Greets and welcomes all guests in a pleasant and professional manner. Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing Cleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances. Acknowledges, greets, and converses with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request providing they have a Union Pour Card. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Converts cash to coin for any customers playing the slot machines in the bar area. May not work out of another person's cash drawer and must follow the Cash Handling Policy. QUALIFICATIONS: Work requires 6 months prior Bartender or Bar Apprentice experience. Work requires at least 1-year previous money handling position. Must have knowledge of beverages, glassware, and garnishes. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires ability to accurately count money and provide change. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of15-20lbs repeatedly. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area cleaned and always stocked, and assist the Bartender with various duties. ESSENTIAL JOB FUNCTIONS: Must be willing and able to appear on television or to be filmed while performing day to day job functions Must be able to interact with high profile guests and celebrities while maintaining a professional demeanor Greets and welcomes all guests in a pleasant and professional manner. Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing Cleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances. Acknowledges, greets, and converses with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request providing they have a Union Pour Card. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Converts cash to coin for any customers playing the slot machines in the bar area. May not work out of another person's cash drawer and must follow the Cash Handling Policy. QUALIFICATIONS: Work requires 6 months prior Bartender or Bar Apprentice experience. Work requires at least 1-year previous money handling position. Must have knowledge of beverages, glassware, and garnishes. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires ability to accurately count money and provide change. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of15-20lbs repeatedly. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area cleaned and always stocked, and assist the Bartender with various duties. ESSENTIAL JOB FUNCTIONS: Must be willing and able to appear on television or to be filmed while performing day to day job functions Must be able to interact with high profile guests and celebrities while maintaining a professional demeanor Greets and welcomes all guests in a pleasant and professional manner. Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing Cleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances. Acknowledges, greets, and converses with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request providing they have a Union Pour Card. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Converts cash to coin for any customers playing the slot machines in the bar area. May not work out of another person's cash drawer and must follow the Cash Handling Policy. QUALIFICATIONS: Work requires 6 months prior Bartender or Bar Apprentice experience. Work requires at least 1-year previous money handling position. Must have knowledge of beverages, glassware, and garnishes. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires ability to accurately count money and provide change. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of15-20lbs repeatedly. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area cleaned and always stocked, and assist the Bartender with various duties. ESSENTIAL JOB FUNCTIONS: Must be willing and able to appear on television or to be filmed while performing day to day job functions Must be able to interact with high profile guests and celebrities while maintaining a professional demeanor Greets and welcomes all guests in a pleasant and professional manner. Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing Cleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances. Acknowledges, greets, and converses with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request providing they have a Union Pour Card. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Converts cash to coin for any customers playing the slot machines in the bar area. May not work out of another person's cash drawer and must follow the Cash Handling Policy. QUALIFICATIONS: Work requires 6 months prior Bartender or Bar Apprentice experience. Work requires at least 1-year previous money handling position. Must have knowledge of beverages, glassware, and garnishes. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires ability to accurately count money and provide change. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of15-20lbs repeatedly. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: Must be at least 21 years of age. High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. Essential Job Functions: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEAMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Apr 14, 2024
Full time
JOB SUMMARY:Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: Must be at least 21 years of age. High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. Essential Job Functions: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEAMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in assigned lounge area and provides fast, friendly, professional beverage and food services to all guests in accordance with departmental standards. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Obtains food orders and presents to kitchen personnel for preparation. Obtains food when prepared and presents to guest. Removes dirty dishes, glasses and silverware from table as needed. Presents checks to the guest, accepts payment and gives change when necessary. Provides personal service and uses guest name. Serves as ambassador of goodwill while working and during customer/public relations' functions. Also appears in publicity photos. Works closely with Caesars Rewards Center to promote new card sign up programs. Promotes casino events and programs and has knowledge of tier level. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has knowledge of guest charge procedures. Must be familiar with tray service, food menu and cocktail ingredients. Must have completed the PRIDE certification prior to first shift. Excellent customer service/communication skills. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in assigned lounge area and provides fast, friendly, professional beverage and food services to all guests in accordance with departmental standards. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Obtains food orders and presents to kitchen personnel for preparation. Obtains food when prepared and presents to guest. Removes dirty dishes, glasses and silverware from table as needed. Presents checks to the guest, accepts payment and gives change when necessary. Provides personal service and uses guest name. Serves as ambassador of goodwill while working and during customer/public relations' functions. Also appears in publicity photos. Works closely with Caesars Rewards Center to promote new card sign up programs. Promotes casino events and programs and has knowledge of tier level. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has knowledge of guest charge procedures. Must be familiar with tray service, food menu and cocktail ingredients. Must have completed the PRIDE certification prior to first shift. Excellent customer service/communication skills. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has a knowledge of guest charge procedures. Must be familiar with tray service and knowledge of cocktail ingredients. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has a knowledge of guest charge procedures. Must be familiar with tray service and knowledge of cocktail ingredients. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
JOBSUMMARY:Responsible for all aspects of the bar ranging from preparation to service. Ensures that supplies and stock are at sufficient levels to accommodate business demands during their shift. Provides guidance to the Apprentice Bartender as well as mixing and serving drinks to customers during their shift. Accounts for all stock and supplies used. ESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations.Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts.Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change.Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary.Resourceful with beverages, fruit and supplies in order to maintain low beverage costs.Setup service items at the assigned ventory supplies at the bar at the beginning of their shift and requisition additional items as indicated byBar standards.Clean any spillage at the bar throughout the shift.Take and serve cocktail orders.Accept payment for cocktails as required.Count down register drawers and complete summaries.Log stock used during the shift.Maintains the appropriate appearance of the bar in accordance with county health and department standards.Ensures that all service items and stock is prepared for the shift.Remains attentive to the needs and requests of the customers.Treats customers with courtesy and respect.Follows all applicable safety procedures.Is at all times appropriately groomed and wears the uniform provided.Additional related duties as requested. QUALIFICATIONS: Work requires 1-year prior bartending experience.Must have completed union apprenticeship program (possess union Pour Card).Must have knowledge of beverages, glassware, and garnishes.Work requires effective communication in English, both verbal and written form in a professional manner.Must present a neat and professional appearance.Work requires interactions with customers, public and co-workers.Work requires ability to accurately count money and provide change.Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.Must possess basic reading, writing and mathematical skills.Strong interpersonal and communication pletion of specialized bartending school preferred. PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time.Ability to perform reaching and stooping motions repeatedly.Visual ability needed to accurately measure ingredients for mixing drinks.Fast paced, high volume environment involving constant public.Requires standing, walking, and lifting a minimum of 20lbs repeatedly. Shifts may vary based on business needs.Must be able to handle intoxicated guests in a professional manner.Must be able to tolerate secondary tobacco smoke.
Apr 14, 2024
Full time
JOBSUMMARY:Responsible for all aspects of the bar ranging from preparation to service. Ensures that supplies and stock are at sufficient levels to accommodate business demands during their shift. Provides guidance to the Apprentice Bartender as well as mixing and serving drinks to customers during their shift. Accounts for all stock and supplies used. ESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations.Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts.Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change.Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary.Resourceful with beverages, fruit and supplies in order to maintain low beverage costs.Setup service items at the assigned ventory supplies at the bar at the beginning of their shift and requisition additional items as indicated byBar standards.Clean any spillage at the bar throughout the shift.Take and serve cocktail orders.Accept payment for cocktails as required.Count down register drawers and complete summaries.Log stock used during the shift.Maintains the appropriate appearance of the bar in accordance with county health and department standards.Ensures that all service items and stock is prepared for the shift.Remains attentive to the needs and requests of the customers.Treats customers with courtesy and respect.Follows all applicable safety procedures.Is at all times appropriately groomed and wears the uniform provided.Additional related duties as requested. QUALIFICATIONS: Work requires 1-year prior bartending experience.Must have completed union apprenticeship program (possess union Pour Card).Must have knowledge of beverages, glassware, and garnishes.Work requires effective communication in English, both verbal and written form in a professional manner.Must present a neat and professional appearance.Work requires interactions with customers, public and co-workers.Work requires ability to accurately count money and provide change.Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.Must possess basic reading, writing and mathematical skills.Strong interpersonal and communication pletion of specialized bartending school preferred. PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time.Ability to perform reaching and stooping motions repeatedly.Visual ability needed to accurately measure ingredients for mixing drinks.Fast paced, high volume environment involving constant public.Requires standing, walking, and lifting a minimum of 20lbs repeatedly. Shifts may vary based on business needs.Must be able to handle intoxicated guests in a professional manner.Must be able to tolerate secondary tobacco smoke.
Shifts will vary based on business needsStarting pay for this role is $11.35 plus tips per hour and may vary based on experienceJOB SUMMARY:Responsible for providing friendly, excellent service to every customer who approaches the bar. Also responsible for preparing and pouring drinks for customers and cocktail servers. ESSENTIAL JOB FUNCTIONS: Serves alcoholic beverages within department and state liquor law guidelines. Prepares ordered drinks with proper portions and ingredients in accordance to company policies. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change following all company policies. Maintains a respectful control over guests at all times. Monitors guests consumption of alcoholic beverages and intervenes as necessary following C.A.R.E. guidelines. ADDITIONAL JOB DUTIES: Maintains a clean, organized and fully stocked area in accordance to company policies. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrahs and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 18 years of age. Bartending certification preferred. Qualifications:QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Knowledge of operating cash register and bar equipment is required. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must be able to read, write, speak and understand English. Must present a well-groomed appearance. Must have speed and accuracy in order to maintain maximum efficiency. Must have a sense of urgency and react to changing business demands. Must be flexible with schedule based on business demands and coverage including but not limited to working swing shift hours or grave shift hours. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 50 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull, and carry bar stock to and from refrigerators and cabinets. Must be able to reach across the width of the bar to serve guests. Must be able to complete required paperwork for cash transactions. Must be able to operate the following equipment including, but not limited to: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pour equipment, knives, coffee machines, frozen drink machines, ice tea machines and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate areas containing loud noise. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 14, 2024
Full time
Shifts will vary based on business needsStarting pay for this role is $11.35 plus tips per hour and may vary based on experienceJOB SUMMARY:Responsible for providing friendly, excellent service to every customer who approaches the bar. Also responsible for preparing and pouring drinks for customers and cocktail servers. ESSENTIAL JOB FUNCTIONS: Serves alcoholic beverages within department and state liquor law guidelines. Prepares ordered drinks with proper portions and ingredients in accordance to company policies. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change following all company policies. Maintains a respectful control over guests at all times. Monitors guests consumption of alcoholic beverages and intervenes as necessary following C.A.R.E. guidelines. ADDITIONAL JOB DUTIES: Maintains a clean, organized and fully stocked area in accordance to company policies. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrahs and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 18 years of age. Bartending certification preferred. Qualifications:QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Knowledge of operating cash register and bar equipment is required. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must be able to read, write, speak and understand English. Must present a well-groomed appearance. Must have speed and accuracy in order to maintain maximum efficiency. Must have a sense of urgency and react to changing business demands. Must be flexible with schedule based on business demands and coverage including but not limited to working swing shift hours or grave shift hours. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 50 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull, and carry bar stock to and from refrigerators and cabinets. Must be able to reach across the width of the bar to serve guests. Must be able to complete required paperwork for cash transactions. Must be able to operate the following equipment including, but not limited to: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pour equipment, knives, coffee machines, frozen drink machines, ice tea machines and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate areas containing loud noise. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Identified shifts will vary based on business needs and Grave Shift hours are 8:30pm-4:30amStarting pay for this role is $13.35 per hour plus tipsESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 14, 2024
Full time
Identified shifts will vary based on business needs and Grave Shift hours are 8:30pm-4:30amStarting pay for this role is $13.35 per hour plus tipsESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.Job Description: Providing prompt, courteous beverage refreshment service to guests Providing a great experience for every guest every time through courteous interaction Keeping informed of continually changing promotional beverages, events, and services Maintaining integrity of all financial controls and responsibilities. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to guests and servers. Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities Maintains a clean and stocked workstation in accordance with established health and safety guidelines Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10-hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. Must be able to respond to visual and oral cues. Must be flexible with schedule; including nights, weekends, and holidays as required. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds, and air quality.
Apr 14, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.Job Description: Providing prompt, courteous beverage refreshment service to guests Providing a great experience for every guest every time through courteous interaction Keeping informed of continually changing promotional beverages, events, and services Maintaining integrity of all financial controls and responsibilities. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to guests and servers. Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities Maintains a clean and stocked workstation in accordance with established health and safety guidelines Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10-hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. Must be able to respond to visual and oral cues. Must be flexible with schedule; including nights, weekends, and holidays as required. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds, and air quality.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour + tips JOB SUMMARY: The Pool Server creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving food & beverages; picks up empty glasses and dishes and returns them to the proper assigned area; and assists in the preparation of drink & food orders as required. ESSENTIAL JOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Take food orders, pick up food orders and delivers to guest. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONAL JOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 19 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour + tips JOB SUMMARY: The Pool Server creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving food & beverages; picks up empty glasses and dishes and returns them to the proper assigned area; and assists in the preparation of drink & food orders as required. ESSENTIAL JOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Take food orders, pick up food orders and delivers to guest. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONAL JOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 19 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:Responsible for all aspects of the bar ranging from preparation to service. Ensures that supplies and stock are at sufficient levels to accommodate business demands during their shift. Provides guidance to the Apprentice Bartender as well as mixing and serving drinks to customers during their shift. Accounts for all stock and supplies used. ESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Set up service items at the assigned bar. Inventory supplies at the bar at the beginning of their shift and requisition additional items as indicated by bar standards. Clean any spillage at the bar throughout the shift. Take and serve cocktail orders. Accept payment for cocktails as required. Count down register drawers and complete summaries. Log stock used during the shift. Maintains the appropriate appearance of the bar in accordance with county health and department standards. Ensures that all service items and stock is prepared for the shift. Remains attentive to the needs and requests of the customers. Treats customers with courtesy and respect. Follows all applicable safety procedures. Is at all times appropriately groomed and wears the uniform provided. Additional related duties as requested. QUALIFICATIONS: Work requires 1 year prior bartending experience. Must have completed union apprenticeship program (possess union Pour Card). Must have knowledge of beverages, glassware, and garnishes. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires ability to accurately count money and provide change. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. Must possess basic reading, writing and mathematical skills. Strong interpersonal and communication skills. Completion of specialized bartending school preferred. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately measure ingredients for mixing drinks. Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of 20lbs repeatedly. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:Responsible for all aspects of the bar ranging from preparation to service. Ensures that supplies and stock are at sufficient levels to accommodate business demands during their shift. Provides guidance to the Apprentice Bartender as well as mixing and serving drinks to customers during their shift. Accounts for all stock and supplies used. ESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Set up service items at the assigned bar. Inventory supplies at the bar at the beginning of their shift and requisition additional items as indicated by bar standards. Clean any spillage at the bar throughout the shift. Take and serve cocktail orders. Accept payment for cocktails as required. Count down register drawers and complete summaries. Log stock used during the shift. Maintains the appropriate appearance of the bar in accordance with county health and department standards. Ensures that all service items and stock is prepared for the shift. Remains attentive to the needs and requests of the customers. Treats customers with courtesy and respect. Follows all applicable safety procedures. Is at all times appropriately groomed and wears the uniform provided. Additional related duties as requested. QUALIFICATIONS: Work requires 1 year prior bartending experience. Must have completed union apprenticeship program (possess union Pour Card). Must have knowledge of beverages, glassware, and garnishes. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires ability to accurately count money and provide change. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. Must possess basic reading, writing and mathematical skills. Strong interpersonal and communication skills. Completion of specialized bartending school preferred. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately measure ingredients for mixing drinks. Fast paced, high volume environment involving constant public. Requires standing, walking, and lifting a minimum of 20lbs repeatedly. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY: Role model our service behaviors supporting excellent service. Deliver beverages to all patrons in a timely and friendly manner according to our Team Beverage guidelines. At times the server will work independently taking orders from the guests, placing them with the bartender then delivering. When we are in 'Team Beverage' mode, the server will only deliver drinks as the orders come into the Service Well. KEY JOB FUNCTIONS: Must be upbeat and positive and have a friendly and outgoing personality; work in a fast paced high volume work environment; meet professional appearance standards; meet twenty minute round time standards; greet guests using the 5-10 rule according to established service standards; ability to communicate clearly and effectively with guests, co-workers and management; read, write and understand English; demonstrate the willingness to be a team player; monitor consumption of alcohol and intervene as needed according to the guidelines; carry a full tray of drinks on a continuous basis throughout the shift; learn tray service and cocktail ingredients; recognize and check for identification on any guest that appears to be under the age of 30. EXPERIENCE/QUALIFICATIONS: 2 years' experience, Heath card, Alcohol Awareness Card PHYSICAL & MENTAL DEMANDS: Lift up to 25 lbs. Must be able to bend, stoop, twist, reach, and hear. Dexterity to utilize tools. Walk entire shift. Stand for long periods of time or entire shift. Walk up and down stairs. Work in hot temperatures. Work in cold temperatures. Work in Secondhand smoke environment. Maneuver in confined spaces. Accurate Money/chip handling. Tolerate high noise areas. Tolerate bright lights. Will have guest contact. Work flexible schedules. Work in outdoor weather conditions (hot/cold). Understand, read, write and speak English.
Apr 14, 2024
Full time
JOB SUMMARY: Role model our service behaviors supporting excellent service. Deliver beverages to all patrons in a timely and friendly manner according to our Team Beverage guidelines. At times the server will work independently taking orders from the guests, placing them with the bartender then delivering. When we are in 'Team Beverage' mode, the server will only deliver drinks as the orders come into the Service Well. KEY JOB FUNCTIONS: Must be upbeat and positive and have a friendly and outgoing personality; work in a fast paced high volume work environment; meet professional appearance standards; meet twenty minute round time standards; greet guests using the 5-10 rule according to established service standards; ability to communicate clearly and effectively with guests, co-workers and management; read, write and understand English; demonstrate the willingness to be a team player; monitor consumption of alcohol and intervene as needed according to the guidelines; carry a full tray of drinks on a continuous basis throughout the shift; learn tray service and cocktail ingredients; recognize and check for identification on any guest that appears to be under the age of 30. EXPERIENCE/QUALIFICATIONS: 2 years' experience, Heath card, Alcohol Awareness Card PHYSICAL & MENTAL DEMANDS: Lift up to 25 lbs. Must be able to bend, stoop, twist, reach, and hear. Dexterity to utilize tools. Walk entire shift. Stand for long periods of time or entire shift. Walk up and down stairs. Work in hot temperatures. Work in cold temperatures. Work in Secondhand smoke environment. Maneuver in confined spaces. Accurate Money/chip handling. Tolerate high noise areas. Tolerate bright lights. Will have guest contact. Work flexible schedules. Work in outdoor weather conditions (hot/cold). Understand, read, write and speak English.
JOB SUMMARY Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. ESSENTIAL JOB FUNCTIONS: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Apr 14, 2024
Full time
JOB SUMMARY Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. ESSENTIAL JOB FUNCTIONS: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts wearing one inch (minimum height) heels. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youCreates a warm and friendly atmosphere for our guests by providing fast, friendly, and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required.Our ideal candidate: High school diploma or GED Must be at least 21 years of age. Able and willing to read, write, speak, and understand English. Must have basic math skills in order to count money and present change correctly. Must have knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must meet professional appearance standards as prescribed by company policy.About the role: Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Provides fast, friendly, professional beverage service to pool guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Teamwork: Works well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains clean and stocked workstation. Services guests according to the company standard sequence of service.A few more things: Must be physically mobile with reasonable accommodation. Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.) Able to walk for entire shift. Able to bend, stoop, and twist when serving cocktails, standing, and walking for periods up to 8-hour shifts. Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment.Depending on experience, pay starts at $15.50 per hour plus tips. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youCreates a warm and friendly atmosphere for our guests by providing fast, friendly, and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required.Our ideal candidate: High school diploma or GED Must be at least 21 years of age. Able and willing to read, write, speak, and understand English. Must have basic math skills in order to count money and present change correctly. Must have knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must meet professional appearance standards as prescribed by company policy.About the role: Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Provides fast, friendly, professional beverage service to pool guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests' sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Teamwork: Works well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains clean and stocked workstation. Services guests according to the company standard sequence of service.A few more things: Must be physically mobile with reasonable accommodation. Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.) Able to walk for entire shift. Able to bend, stoop, and twist when serving cocktails, standing, and walking for periods up to 8-hour shifts. Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment.Depending on experience, pay starts at $15.50 per hour plus tips. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.