Dining Services - Assistant Manager

  • Oak Crest Village
  • 8800 Walther Boulevard, Parkville, MD, USA
  • Nov 29, 2019
Full time F & B Managers

Job Description

Oak Crest is an 87-acre continuing care retirement community in Parkville, MD. 20 miles from Baltimore. We’re dedicated to one important mission: helping our residents live life to the fullest.

Managed by Erickson Living, a national leader in the retirement industry, Oak Crest combines the opportunities of a big organization with the warmth of a family. Our talented team brings passion and heart to all that they do, creating a dynamic workplace like no other.

The Assistant Manager oversees all aspects of meal time service and the overall efficiency of the kitchen, café, dining room, private dining room and catering.  Responsible for overall supervision of all Dining Room and Café Staff, (including training, evaluating and disciplining).

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

  1. Maintains the Erickson Living philosophy and “Vision” statement.

  2. Satisfies residents with dining services including, but not limited to, the quality of food served, quality of service, and overall sanitation of the Dining Room and Kitchen.

  3. Supervises the overall efficiency of dining room and cafe operations/experience through effective

  4. Supervises, schedules, evaluates, trains, hires, disciplines and develops all restaurant staff, cafe staff, and supervisors.

  5. Maintains effective communication with all staff, residents and guests.

  6. Supervises organization and sanitation of restaurant, kitchen, storage areas and loading dock.

  7. Ensures proper portioning of foods, attractive plate presentation and service standards.

  8. Supervises opening and closing of food service operation.

  9. Ensures they and all staff work safely, consistently using designated safety equipment (personal                 protective equipment- PPE).

  10. Shows professional knowledge, proficiency and initiative in achieving goals and meeting standards.

  11. Performs any duty requested by Management to ensure the effective and efficient operation of Erickson Living.

  12. Ensures all aspects of restaurant and café service meet company standards, goals and measurements.

  13. Must be willing to participate in resident and employee satisfaction programs and activities


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Ability to supervise multiple dining rooms concurrently involving large number of employees while meeting regulatory requirements.

  • Comprehensive knowledge of dining service techniques, customer relations, plate presentations, sanitation and food handling.

     Employee will be required to work some weekends and holidays


  • High School Diploma or GED required.
  • Minimum of three years’ experience in dining room management, service and sanitation is required.

  • Bachelors’ degree in Restaurant Management or Hospitality.  Dietetics experience may be substituted for up to 1 year experience.

  • College courses in restaurant management, dietetics or nutrition preferred.