DESCRIPTION: Nutrition Services Coordinator is responsible for supervising and supporting site managers and central office staff to provide the highest quality food and service to the students and faculty while following federal, state, local, district and departmental regulations, policies and procedures. Utilizing a knowledge base of program regulations and nutrition knowledge, duties will include promoting the nutrition services program, troubleshooting site problems and issues, participating in district wellness programs, training site managers, evaluating equipment needs, participating in personnel selection, and assist with recipe development. SALARY: Exempt Salary Schedule, Range 2 $60,994-$87,770 depending on recent relevant experience. 8 hours per day, Monday - Friday on the 12-month work schedule. Eligible for benefits. DUTIES AND RESPONSIBILITIES: Instruct & Evaluate kitchen managers in record keeping, cost control, ordering, inventory control, HACCP procedures and employee management. Develops and maintains an effective communication link with each site location and building principal. Complies with all federal, state, and local requirements for health and governance of the program. Direct supervision of school nutrition services personnel and facilities to obtain maximum efficiency. Assists with interviewing, recommendation of assignments, promotions, transfers and termination of food service employees. Assist with free and reduced application process Prepare menu worksheets, nutrition labels and enter/analyze weekly nutrient content for approval by the Director or Assistant Director. Oversee the Fresh Fruit and Vegetable Program including the claims process, menu development, educational component and staff training. Promote a positive image of the Nutrition Services Department. Assist in training employees for various positions. Assist in evaluating and determining needs for new and replacement equipment and supplies. Serve on the Student Wellness Advisory Council and assist with planning and execution of wellness events and activities. Oversee the Summer Food Service Program which includes employee management, training, claim system, promotion, and scheduling of employees. Assists in the development of cycle menus, standardization of recipes as needed Manage the daily operations of the department in the absence of the Nutrition Services Director and Assistant Nutrition Services Director. Perform other duties as assigned. QUALIFICATIONS: Four years of high school or the equivalent. Associate Degree in Food Service Management or related field required. Valid Colorado Driver's License. Must be able to lift and/or move up to 50 pounds. Must be able to pass a Colorado and Federal Bureau of Investigation background check. REQUIRED EXPERIENCE: Three years successful supervisory experience in restaurant or institutional food services (school food service experience preferred). Must be able to establish and maintain effective working relationships with kitchen managers and supervisor. Must have effective oral, written communication skills and management skills. Must have good customer service skill to deal with parents, students, and employees in a productive manner. Knowledge of Federal and State requirements, procedures and functions of school food service. Ability to demonstrate proficiency with Excel spreadsheets and word processing software Ability to learn food service management software programs. Ability to run food production equipment preferred. Links to Important Job Information: Benefits Information Salary Schedules Leaves Information Non-Discrimination Notice All future correspondence will be handled via the email address you provided in your online application. Check your In-Box and your SPAM folder. All 27J postings close at 4:00 Mountain Time
Apr 17, 2024
Full time
DESCRIPTION: Nutrition Services Coordinator is responsible for supervising and supporting site managers and central office staff to provide the highest quality food and service to the students and faculty while following federal, state, local, district and departmental regulations, policies and procedures. Utilizing a knowledge base of program regulations and nutrition knowledge, duties will include promoting the nutrition services program, troubleshooting site problems and issues, participating in district wellness programs, training site managers, evaluating equipment needs, participating in personnel selection, and assist with recipe development. SALARY: Exempt Salary Schedule, Range 2 $60,994-$87,770 depending on recent relevant experience. 8 hours per day, Monday - Friday on the 12-month work schedule. Eligible for benefits. DUTIES AND RESPONSIBILITIES: Instruct & Evaluate kitchen managers in record keeping, cost control, ordering, inventory control, HACCP procedures and employee management. Develops and maintains an effective communication link with each site location and building principal. Complies with all federal, state, and local requirements for health and governance of the program. Direct supervision of school nutrition services personnel and facilities to obtain maximum efficiency. Assists with interviewing, recommendation of assignments, promotions, transfers and termination of food service employees. Assist with free and reduced application process Prepare menu worksheets, nutrition labels and enter/analyze weekly nutrient content for approval by the Director or Assistant Director. Oversee the Fresh Fruit and Vegetable Program including the claims process, menu development, educational component and staff training. Promote a positive image of the Nutrition Services Department. Assist in training employees for various positions. Assist in evaluating and determining needs for new and replacement equipment and supplies. Serve on the Student Wellness Advisory Council and assist with planning and execution of wellness events and activities. Oversee the Summer Food Service Program which includes employee management, training, claim system, promotion, and scheduling of employees. Assists in the development of cycle menus, standardization of recipes as needed Manage the daily operations of the department in the absence of the Nutrition Services Director and Assistant Nutrition Services Director. Perform other duties as assigned. QUALIFICATIONS: Four years of high school or the equivalent. Associate Degree in Food Service Management or related field required. Valid Colorado Driver's License. Must be able to lift and/or move up to 50 pounds. Must be able to pass a Colorado and Federal Bureau of Investigation background check. REQUIRED EXPERIENCE: Three years successful supervisory experience in restaurant or institutional food services (school food service experience preferred). Must be able to establish and maintain effective working relationships with kitchen managers and supervisor. Must have effective oral, written communication skills and management skills. Must have good customer service skill to deal with parents, students, and employees in a productive manner. Knowledge of Federal and State requirements, procedures and functions of school food service. Ability to demonstrate proficiency with Excel spreadsheets and word processing software Ability to learn food service management software programs. Ability to run food production equipment preferred. Links to Important Job Information: Benefits Information Salary Schedules Leaves Information Non-Discrimination Notice All future correspondence will be handled via the email address you provided in your online application. Check your In-Box and your SPAM folder. All 27J postings close at 4:00 Mountain Time
Marriott International, Inc
Hilton Head Island, South Carolina
Additional Information Full-Time, up to $500 Sign On Bonus Job Number Job Category Reservations Location The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates. Be proficient in all areas of reservations and general operations of the hotel. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 17, 2024
Full time
Additional Information Full-Time, up to $500 Sign On Bonus Job Number Job Category Reservations Location The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates. Be proficient in all areas of reservations and general operations of the hotel. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Company Description A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty. Job Description Join our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa, fitness and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on fitness areas. Maintain the Spa and Fitness Center areas in a spotless condition and maintain the common areas of the spa in between appointments. Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling. Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments. Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising. Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments. Use good judgement and maintain discretion and diplomacy while performing job duties. Participate in all designated programs, meetings, and training. Qualifications The ideal candidate will have previous customer service experience in the hospitality industry, the spa and wellness industry, or from within the retail industry. Ability to work in a fast-paced environment with an outgoing team. Possess excellent communication style and skills. Prior customer service experience/luxury hospitality experience preferred Combination of education and work experience Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apr 17, 2024
Full time
Company Description A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty. Job Description Join our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa, fitness and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on fitness areas. Maintain the Spa and Fitness Center areas in a spotless condition and maintain the common areas of the spa in between appointments. Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling. Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments. Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising. Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments. Use good judgement and maintain discretion and diplomacy while performing job duties. Participate in all designated programs, meetings, and training. Qualifications The ideal candidate will have previous customer service experience in the hospitality industry, the spa and wellness industry, or from within the retail industry. Ability to work in a fast-paced environment with an outgoing team. Possess excellent communication style and skills. Prior customer service experience/luxury hospitality experience preferred Combination of education and work experience Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Description Job Description Description:EVENT COORDINATORThe Event Coordinator will oversee and manage all event functions, member sponsored events and non-member events at The Pickleball Club LLC and the Play for Life Foundation Inc. This passionate candidate will have a passion for providing exceptional service and experiences to the membership and their guests, while achieving budgetary sales goals. They will also have responsibility for the Play for Life Foundation Lakewood Ranch coordination and promotion.The Event Coordinator will provide inquires with welcoming tours, necessary information, pricing, etc. to give an understanding of the overall price and operational expectation of the function. This sales position will write and execute all contracts and requests for deposits. The Event Coordinator will then formulate a Banquet Event Order BEO or a Foundation Event Order FEO that includes all details of the event, such as date, timing, location, floor plans, persons expected, food selections, pricing, audio/visual needs, etc. The Events Coordinator will also monitor status of all scheduled payments, attendee final count, and food and beverage selections. The principal location for events will be the Players' lounge and the Players' Courtyard. The Events Coordinator will coordinate a team of department managers, e.g. Pickles Caf , Dinks ProShop, Programming, and Facility. Responsibilities:The position will have primary responsibility for coordinating events, receptions, fundraisers, tournaments, parties, etc. within the club.Promote both member and non-member events.Meet special event revenue goalsSupervises the set-ups, breakdowns, staffing levels and quality of service. Day of event management and execution Pre-event planning activities include finalization of event details with the member or sponsored individual including creating floor plans, event space walk through, billing & account maintenance. Working with the front and back of house teams to ensure the event is set-up and service is carried out according to the client's expectations, following the outline of the BEOs. Attendance at weekly Management meetingsParticipate as needed in the execution of club-sponsored events for members. Ensuring all introductions and member communications are responded to in an enthusiastic and timely manner. Regularly reviewing upcoming events and having a thorough understanding of all requirements as well as member expectations on scheduled events Maintaining accurate and comprehensive database and files with event information Demonstrating clear and open communication with staff on events Requirements:RequirementsEducation: While there isn't a specific degree required to become an event coordinator, many professionals in this field have a bachelor's degree in hospitality management, marketing, communications, business administration, or a related field. Experience: Entry-level event coordinator positions accept candidates with little to no experience, but having relevant experience through internships, part-time jobs, or volunteer work can be beneficial. As you progress in your career, we typically look for several years of experience in event planning and management.Certifications: While not always required, obtaining certifications can demonstrate your expertise and commitment to the field. Certifications such as Certified Meeting Professional (CMP) or Certified Special Events Professional (CSEP) are examples of credentials that can enhance your credentials as an event coordinator.Networking: Building a network of contacts in the event planning industry can be beneficial for finding job opportunities, learning about industry trends, and obtaining referrals.Work Schedule: Ability to work weekends, evenings, and some holidaysDue to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the property. In addition, attendance at all scheduled skill development sessions and departmental meetings is required. Skills:Organizational Skills: Event coordinators need to be highly organized to manage multiple tasks, deadlines, and details simultaneously.Communication Skills: Strong written and verbal communication skills are essential for effectively communicating with clients, vendors, team members, and attendees.Problem-Solving Skills: Events rarely go exactly as planned, so event coordinators need to be able to think quickly on their feet and solve problems as they arise.Attention to Detail: From creating event timelines to coordinating logistics, attention to detail is critical to ensure that every aspect of an event runs smoothly.Negotiation Skills: Event coordinators often negotiate contracts with vendors, so having good negotiation skills is important.Creativity: Being able to come up with creative ideas for themes, decorations, and activities can help make an event memorable.Computer Skills: Proficiency with event management software, spreadsheets, word processing, and presentation software is often required.Customer Service Skills: Event coordinators need to be able to provide excellent customer service to clients and attendees to ensure satisfaction.Reporting: The Events Coordinator reports to the Membership ManagerAdditional Requirements:Employees are required to be CPR/AED Certified or must complete in person training and obtain certification at their own cost within 30 days of employment.The ability to lift 25 pounds regularly, squat and bend over regularly. carry out repetitive motions regularly, lift and carry awkward items, stand for length of shift Must have a valid form of ID Must be able to sit and stand for prolonged periods of time Moderate noise level in the work environment We are a Drug Free Workplace. Passing a drug test is a condition of employment. The functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work of different assignment positions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.EEO Statement: The Pickleball Club is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Apr 14, 2024
Full time
Job Description Job Description Description:EVENT COORDINATORThe Event Coordinator will oversee and manage all event functions, member sponsored events and non-member events at The Pickleball Club LLC and the Play for Life Foundation Inc. This passionate candidate will have a passion for providing exceptional service and experiences to the membership and their guests, while achieving budgetary sales goals. They will also have responsibility for the Play for Life Foundation Lakewood Ranch coordination and promotion.The Event Coordinator will provide inquires with welcoming tours, necessary information, pricing, etc. to give an understanding of the overall price and operational expectation of the function. This sales position will write and execute all contracts and requests for deposits. The Event Coordinator will then formulate a Banquet Event Order BEO or a Foundation Event Order FEO that includes all details of the event, such as date, timing, location, floor plans, persons expected, food selections, pricing, audio/visual needs, etc. The Events Coordinator will also monitor status of all scheduled payments, attendee final count, and food and beverage selections. The principal location for events will be the Players' lounge and the Players' Courtyard. The Events Coordinator will coordinate a team of department managers, e.g. Pickles Caf , Dinks ProShop, Programming, and Facility. Responsibilities:The position will have primary responsibility for coordinating events, receptions, fundraisers, tournaments, parties, etc. within the club.Promote both member and non-member events.Meet special event revenue goalsSupervises the set-ups, breakdowns, staffing levels and quality of service. Day of event management and execution Pre-event planning activities include finalization of event details with the member or sponsored individual including creating floor plans, event space walk through, billing & account maintenance. Working with the front and back of house teams to ensure the event is set-up and service is carried out according to the client's expectations, following the outline of the BEOs. Attendance at weekly Management meetingsParticipate as needed in the execution of club-sponsored events for members. Ensuring all introductions and member communications are responded to in an enthusiastic and timely manner. Regularly reviewing upcoming events and having a thorough understanding of all requirements as well as member expectations on scheduled events Maintaining accurate and comprehensive database and files with event information Demonstrating clear and open communication with staff on events Requirements:RequirementsEducation: While there isn't a specific degree required to become an event coordinator, many professionals in this field have a bachelor's degree in hospitality management, marketing, communications, business administration, or a related field. Experience: Entry-level event coordinator positions accept candidates with little to no experience, but having relevant experience through internships, part-time jobs, or volunteer work can be beneficial. As you progress in your career, we typically look for several years of experience in event planning and management.Certifications: While not always required, obtaining certifications can demonstrate your expertise and commitment to the field. Certifications such as Certified Meeting Professional (CMP) or Certified Special Events Professional (CSEP) are examples of credentials that can enhance your credentials as an event coordinator.Networking: Building a network of contacts in the event planning industry can be beneficial for finding job opportunities, learning about industry trends, and obtaining referrals.Work Schedule: Ability to work weekends, evenings, and some holidaysDue to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the property. In addition, attendance at all scheduled skill development sessions and departmental meetings is required. Skills:Organizational Skills: Event coordinators need to be highly organized to manage multiple tasks, deadlines, and details simultaneously.Communication Skills: Strong written and verbal communication skills are essential for effectively communicating with clients, vendors, team members, and attendees.Problem-Solving Skills: Events rarely go exactly as planned, so event coordinators need to be able to think quickly on their feet and solve problems as they arise.Attention to Detail: From creating event timelines to coordinating logistics, attention to detail is critical to ensure that every aspect of an event runs smoothly.Negotiation Skills: Event coordinators often negotiate contracts with vendors, so having good negotiation skills is important.Creativity: Being able to come up with creative ideas for themes, decorations, and activities can help make an event memorable.Computer Skills: Proficiency with event management software, spreadsheets, word processing, and presentation software is often required.Customer Service Skills: Event coordinators need to be able to provide excellent customer service to clients and attendees to ensure satisfaction.Reporting: The Events Coordinator reports to the Membership ManagerAdditional Requirements:Employees are required to be CPR/AED Certified or must complete in person training and obtain certification at their own cost within 30 days of employment.The ability to lift 25 pounds regularly, squat and bend over regularly. carry out repetitive motions regularly, lift and carry awkward items, stand for length of shift Must have a valid form of ID Must be able to sit and stand for prolonged periods of time Moderate noise level in the work environment We are a Drug Free Workplace. Passing a drug test is a condition of employment. The functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work of different assignment positions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.EEO Statement: The Pickleball Club is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
Apr 14, 2024
Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
Apr 14, 2024
Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
Apr 14, 2024
Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
Join us for this incredible opportunity to be part of our team as an Integrative Wellbeing Coordinator (Part Time) at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards! More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We offer excellent benefits: Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period 401K with company match Generous Paid Time Off policy Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Free colleague meals during shift Employee Stock Purchase Plan Access to resort facilities including spa services, programming, hiking trails and gym Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Exact benefit package is contingent on status Job Overview - The primary function of the Integrative Wellbeing Coordinator is to assist the Director of Integrative Wellbeing and the Assistant Director of Integrative Wellbeing with daily functioning of the department, including keeping reports and schedules up to date and accurate. This is primarily an administrative role. Some responsibilities include but are not limited to: Reserving meeting space in our PMS, Resort Suites, for classes, workshops and private sessions Enter class schedule in Resort Suites and revisions as needed Maintain current schedules on all collateral physical and online and appropriate timeframe - daily, weekly, monthly, quarterly Process and post charges in Resort Suites Assisting with quarterly master schedule development Assist in maintaining reader board content (daily and weekly) Serve as the liaison with Reservations Team, Groups/Sales Team and Marketing Team Daily and weekly booking of groups in partnership with Sales Team Daily guest communication and notifications to guests of change of schedules Daily support for the department in all areas - including but not limited to assistance setting up/break down of classes, guest communication, guest tours, printing/posting signage Other responsibilities as assigned LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very low to moderate. The work environment is a shared office. Qualifications - Ideal candidates will possess: Excellent written and verbal communication skills Solution oriented mindset, initiative and Must be proficient in Word, Excel and Power Point Minimum 3-5 years experience in a resort administrative position a plus Strong interest in mindfulness and overall well-being is preferred but not required Must be available to work weekends. As part of the Hyatt and Miraval family, we offer a complete benefits package including: Robust PTO Policy Health, Dental, Vision, and Life Insurance for full-time colleagues. Free parking and colleague meal. Complementary and discount Hyatt nights. Use of facilities, ability to participate in classes, and discounts on Spa services. 401(k) and ESPP. Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Apr 12, 2024
Full time
Join us for this incredible opportunity to be part of our team as an Integrative Wellbeing Coordinator (Part Time) at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards! More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We offer excellent benefits: Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period 401K with company match Generous Paid Time Off policy Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Free colleague meals during shift Employee Stock Purchase Plan Access to resort facilities including spa services, programming, hiking trails and gym Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Exact benefit package is contingent on status Job Overview - The primary function of the Integrative Wellbeing Coordinator is to assist the Director of Integrative Wellbeing and the Assistant Director of Integrative Wellbeing with daily functioning of the department, including keeping reports and schedules up to date and accurate. This is primarily an administrative role. Some responsibilities include but are not limited to: Reserving meeting space in our PMS, Resort Suites, for classes, workshops and private sessions Enter class schedule in Resort Suites and revisions as needed Maintain current schedules on all collateral physical and online and appropriate timeframe - daily, weekly, monthly, quarterly Process and post charges in Resort Suites Assisting with quarterly master schedule development Assist in maintaining reader board content (daily and weekly) Serve as the liaison with Reservations Team, Groups/Sales Team and Marketing Team Daily and weekly booking of groups in partnership with Sales Team Daily guest communication and notifications to guests of change of schedules Daily support for the department in all areas - including but not limited to assistance setting up/break down of classes, guest communication, guest tours, printing/posting signage Other responsibilities as assigned LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very low to moderate. The work environment is a shared office. Qualifications - Ideal candidates will possess: Excellent written and verbal communication skills Solution oriented mindset, initiative and Must be proficient in Word, Excel and Power Point Minimum 3-5 years experience in a resort administrative position a plus Strong interest in mindfulness and overall well-being is preferred but not required Must be available to work weekends. As part of the Hyatt and Miraval family, we offer a complete benefits package including: Robust PTO Policy Health, Dental, Vision, and Life Insurance for full-time colleagues. Free parking and colleague meal. Complementary and discount Hyatt nights. Use of facilities, ability to participate in classes, and discounts on Spa services. 401(k) and ESPP. Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview The Personal Wellness Coordinator is responsible for creating a welcoming first impression and for providing current information about the wellness offerings, services, and facilities. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for wellness facilities. The Personal Wellness Coordinator will be a point of contact for the guests to assist them in organizing & booking their wellness activities, dining experience, and building their itinerary prior to arriving to the resort. The Personal Wellness Coordinator will be responsible for selling the PWSS coaching sessions membership. Responsibilities Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Amrit Ocean Resort & Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Amrit Ocean Resort & Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications Education & Experience: Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills. Physical requirements: Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Apr 11, 2024
Full time
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview The Personal Wellness Coordinator is responsible for creating a welcoming first impression and for providing current information about the wellness offerings, services, and facilities. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for wellness facilities. The Personal Wellness Coordinator will be a point of contact for the guests to assist them in organizing & booking their wellness activities, dining experience, and building their itinerary prior to arriving to the resort. The Personal Wellness Coordinator will be responsible for selling the PWSS coaching sessions membership. Responsibilities Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Amrit Ocean Resort & Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Amrit Ocean Resort & Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications Education & Experience: Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills. Physical requirements: Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Apr 07, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Company Description Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property's 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies, and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers' spirit. Reconnect with yourself and nature at Wildflower Farms. Job Description Join our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa, fitness and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on fitness areas. Maintain the Spa and Fitness Center areas in a spotless condition and maintain the common areas of the spa in between appointments. Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling. Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments. Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising. Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments. Use good judgement and maintain discretion and diplomacy while performing job duties. Participate in all designated programs, meetings, and training. The pay rate for this position is $18/hour. This is the pay rate that Wildflower Farms reasonably expects to pay. Qualifications The ideal candidate will have previous customer service experience in the hospitality industry, the spa and wellness industry, or from within the retail industry. Ability to work in a fast-paced environment with an outgoing team. Possess excellent communication style and skills. Prior customer service experience/luxury hospitality experience preferred Combination of education and work experience Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apr 04, 2024
Full time
Company Description Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property's 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies, and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers' spirit. Reconnect with yourself and nature at Wildflower Farms. Job Description Join our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa, fitness and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on fitness areas. Maintain the Spa and Fitness Center areas in a spotless condition and maintain the common areas of the spa in between appointments. Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling. Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments. Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising. Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments. Use good judgement and maintain discretion and diplomacy while performing job duties. Participate in all designated programs, meetings, and training. The pay rate for this position is $18/hour. This is the pay rate that Wildflower Farms reasonably expects to pay. Qualifications The ideal candidate will have previous customer service experience in the hospitality industry, the spa and wellness industry, or from within the retail industry. Ability to work in a fast-paced environment with an outgoing team. Possess excellent communication style and skills. Prior customer service experience/luxury hospitality experience preferred Combination of education and work experience Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 23, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
The Retirement Coordinator is accountable for assisting current and former KFC, Pizza Hut, Taco Bell, and Yum! employees with their retirement benefits. Whether you're assisting an employee or coordinating one of the numerous annual processes, you'll gain experience working with complex data in multiple Human Resource Information Systems and project management. With an eye for detail, passion for numbers, and gift for helping others, you will partner with the team to ensure participants receive their hard-earned retirement benefit in the right way and at the right time. The Retirement Coordinator will work as part of the Retirement Team (which is part of Yum! Total Rewards) and will report to the Sr. Retirement Analyst. This role is based in Louisville, KY in a hybrid work environment. Salary Range: $61,400 to $68,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. Responsibilities: Assist customers through management of participant requests, email, and phone, and update personal information in Human Resources Information System (HRIS) and pension payment processor. Coach retirement participants to access the retirement website and resolve any related issues, coordinating with vendor if necessary. Examine data, establish eligibility, compute benefits, and provide statements upon request, retirement, or termination. Process benefit payments and ensure retirement participants receive their benefits in a timely manner. Coordinate annual compliance projects and provide help to the team with other projects as needed. Support analysts by coordinating daily case work and processing mail. Minimum Requirements: Bachelor's degree in business, mathematics, finance, accounting, actuarial sciences, or human resources. 2+ years of experience in Human Resources, finance, or accounting. Excellent computer skills working with Excel, Word, and HRIS. Professional written and verbal communication skills with customer service experience. Proven organization skills and attention to detail with ability to handle multiple responsibilities simultaneously. Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement. This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the company's concepts - KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2023, the KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneur's Top Global Franchises Ranking. In addition, in 2023 Yum! Brands was included on the Bloomberg Gender Equality Index; Forbes' list of America's Best Employers for Diversity; and Newsweek's lists recognizing America's Most Responsible Companies, America's Greatest Workplaces for Diversity and America's Greatest Workplaces for Women. In 2022, the Company was named to the Dow Jones Sustainability Index North America. As the world's largest restaurant company, we have a clear and compelling mission: to build the world's most loved, trusted, and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled culture and talent, which fuels our results. To that end, we're looking for talented, motivated, team-oriented individuals to join us and have the opportunity be your best, have fun, make friends, and make a positive impact. We are excited about the future growth of our brands. In fact, as a company we are opening an average of 8 restaurants a day worldwide! This growth creates endless opportunities for professional, as well as personal growth. Customer sentiment and love for our brands is the fuel for our excitement! Taco Bell has been named one of the 10 Most Innovative Companies in the World by Fast Company. Pizza Hut delivers more pizzas than any other pizza company in the world, KFC's still uses its 75-year-old finger-lickin' good recipe, including secret herbs and spices to hand-bread its chicken every day, and the Habit Burger Grill is looking to expand its regional footprint across the country. Check Out Some Of Our Great Benefits (Some available at HQ locations only) Recognition based culture and unique, fun events year round 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 4 weeks of vacation per year plus holidays Onsite childcare through Bright Horizons Onsite dining center (yes, you can eat KFC, Taco Bell or Pizza hut every day!) 2 paid days off per year to volunteer Tuition reimbursement, education benefits and scholarship opportunities Healthcare and dependent care flexible spending accounts Company paid life insurance Generous parental leave for all new parents and adoption assistance program Onsite dry cleaning, laundry services, concierge Onsite gym with fitness classes and personal trainer sessions Discounts for life's adventures (ex: theme parks, wireless plans, etc.) Comprehensive medical, vision and dental including prescription drug benefits and 100% preventive care Grow Yourself Week which is devoted to your personal development 3031
Mar 22, 2024
Full time
The Retirement Coordinator is accountable for assisting current and former KFC, Pizza Hut, Taco Bell, and Yum! employees with their retirement benefits. Whether you're assisting an employee or coordinating one of the numerous annual processes, you'll gain experience working with complex data in multiple Human Resource Information Systems and project management. With an eye for detail, passion for numbers, and gift for helping others, you will partner with the team to ensure participants receive their hard-earned retirement benefit in the right way and at the right time. The Retirement Coordinator will work as part of the Retirement Team (which is part of Yum! Total Rewards) and will report to the Sr. Retirement Analyst. This role is based in Louisville, KY in a hybrid work environment. Salary Range: $61,400 to $68,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. Responsibilities: Assist customers through management of participant requests, email, and phone, and update personal information in Human Resources Information System (HRIS) and pension payment processor. Coach retirement participants to access the retirement website and resolve any related issues, coordinating with vendor if necessary. Examine data, establish eligibility, compute benefits, and provide statements upon request, retirement, or termination. Process benefit payments and ensure retirement participants receive their benefits in a timely manner. Coordinate annual compliance projects and provide help to the team with other projects as needed. Support analysts by coordinating daily case work and processing mail. Minimum Requirements: Bachelor's degree in business, mathematics, finance, accounting, actuarial sciences, or human resources. 2+ years of experience in Human Resources, finance, or accounting. Excellent computer skills working with Excel, Word, and HRIS. Professional written and verbal communication skills with customer service experience. Proven organization skills and attention to detail with ability to handle multiple responsibilities simultaneously. Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement. This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the company's concepts - KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2023, the KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneur's Top Global Franchises Ranking. In addition, in 2023 Yum! Brands was included on the Bloomberg Gender Equality Index; Forbes' list of America's Best Employers for Diversity; and Newsweek's lists recognizing America's Most Responsible Companies, America's Greatest Workplaces for Diversity and America's Greatest Workplaces for Women. In 2022, the Company was named to the Dow Jones Sustainability Index North America. As the world's largest restaurant company, we have a clear and compelling mission: to build the world's most loved, trusted, and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled culture and talent, which fuels our results. To that end, we're looking for talented, motivated, team-oriented individuals to join us and have the opportunity be your best, have fun, make friends, and make a positive impact. We are excited about the future growth of our brands. In fact, as a company we are opening an average of 8 restaurants a day worldwide! This growth creates endless opportunities for professional, as well as personal growth. Customer sentiment and love for our brands is the fuel for our excitement! Taco Bell has been named one of the 10 Most Innovative Companies in the World by Fast Company. Pizza Hut delivers more pizzas than any other pizza company in the world, KFC's still uses its 75-year-old finger-lickin' good recipe, including secret herbs and spices to hand-bread its chicken every day, and the Habit Burger Grill is looking to expand its regional footprint across the country. Check Out Some Of Our Great Benefits (Some available at HQ locations only) Recognition based culture and unique, fun events year round 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 4 weeks of vacation per year plus holidays Onsite childcare through Bright Horizons Onsite dining center (yes, you can eat KFC, Taco Bell or Pizza hut every day!) 2 paid days off per year to volunteer Tuition reimbursement, education benefits and scholarship opportunities Healthcare and dependent care flexible spending accounts Company paid life insurance Generous parental leave for all new parents and adoption assistance program Onsite dry cleaning, laundry services, concierge Onsite gym with fitness classes and personal trainer sessions Discounts for life's adventures (ex: theme parks, wireless plans, etc.) Comprehensive medical, vision and dental including prescription drug benefits and 100% preventive care Grow Yourself Week which is devoted to your personal development 3031
Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 16, 2024
Full time
Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 16, 2024
Full time
JOB PURPOSE: Responsible for all operational aspects of all Food and Beverage units in their respective area. KEY DUTIES AND RESPONSIBILITIES Communicate with the Food and Beverage Manager on all aspects of the Food and Beverage Department. Maintain budget boundaries. Comply with NYS labor laws. Keep within Genesee County Health codes. Ensure to keep staff in standard uniform and within Six Flags Darien Lake grooming codes. Work with Scheduling Coordinator on scheduling difficulties. Maintain quality and portion control on all food items. Continuously train all staff. Will set standards and continue to train all seasonal leadership to adhere to these standards. Ensure the best quality food and service is given to guests. Assist in unit inspections along with daily safety auditing on food safety and general safety, to report to food management and the Safety Department. Must be available to work all shifts whether they are morning, afternoon, or evening hours. Must be available to work Monday through Sunday. All other duties assigned or necessary to support the park as a whole and the Food and Beverage Department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any employee that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS Supervisory experience Guest focused Team player Good communication skills Trustworthy Goal oriented Self-starter Knows the labor laws OTHER FUNCTIONS: Any and all other duties that are assigned or necessary in order to support the IPS Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/and walk for long periods of time throughout the day. Must be able to work outdoors at various times throughout the year. Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech. Requires occasional kneeling and bending. Requires occasional walking, reaching above shoulder, pushing and pulling. Requires occasional lifts and carries up to 60 pounds. Requires occasional carries up to 100 pounds with the assistance of a two wheel hand truck. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER SIS FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Certified Nursing Assistants Memory Care Bishop Gadsden (James Island) is accepting applications for full-time or part-time Memory Care Certified Nursing Assistants. Find out about our Med Tech opportunities too! Certified Nursing Assistants on our Memory Care team at Bishop Gadsden provide quality care by assisting residents with personal, nutritional, and restorative care in an assisted living setting. The successful candidate will be organized, friendly, energetic and have compassion for and the desire to work with the elderly. We offer an impressive starting pay of $17.00 / hour. We also offer additional base pay for experience and bonus opportunities! Bishop Gadsden located on James Island, is a not-for-profit, faith-based retirement community, affiliated with the Episcopal Church. Bishop Gadsden is known as the Southeast's leading life care retirement community and is located on 134 acres of lush marshlands and majestic oaks on James Island, just 10 minutes from downtown Charleston! Responsibilities Assist with the basic care of assigned group or residents striving to promote the resident's independence in all areas Provide personal care for residents, including any and all activities of daily living (ADL) as needed Provide assistance to residents and Activity Coordinator during activities Assist residents with dining needs including assistance to the dining room and assistance with in room dining service Encourage resident independence and optimal level of functioning Receive and give reports on resident's condition at beginning and end of each shift via walking rounds Observe any changes in resident condition and report to the shift supervisor immediately Communicates and cooperates with other members of multidisciplinary healthcare team to accomplish plan of care Launders and iron residents' personal items as needed Adhere to attendance and scheduling requirements Adhere to established facility and departmental safety policies and procedures. Maintain professional appearance and conduct exhibiting a respectful and courteous demeanor at all times Perform all responsibilities with adherence to Resident's Rights and HIPAA Qualifications Interpersonal skills are necessary for exchanging information as well as maintaining a courteous relationship with the residents, families, visitors and Bishop Gadsden employees Able to effectively multi-task Ability to communicate clearly and effectively in English both verbally and written Ability to read and comprehend numbers and written material Ability to stand, stoop, bend, reach, and lift (up to 50 pounds /-) Ability to sit and stand for extended periods of time Required Education and Experience High school graduate or equivalent. Must be a Certified Nurse's Aide listed on the South Carolina Nurse Aide registry with an active certification and be in good standing Be BG! Benefits for Bishop Gadsden Team Members Bishop Gadsden located on James Island, is a not-for-profit, faith-based retirement community, affiliated with the Episcopal Church. Bishop Gadsden is known as the Southeast's leading life care retirement community and is located just 10 minutes from downtown Charleston! We offer team members a flexible and fun work environment, top pay, great benefits, and a community-minded atmosphere! The successful candidate will enjoy access to a wide range of benefits such as: Full-time Multiple Medical Insurance/ Prescription Plan Options Company Provided Health Reimbursement Account Flexible Spending and Dependent Day Care Accounts Dental/Vision Insurance Short-term Disability (80% Employer Paid) Long-term Disability Company Paid Basic Life Insurance and AD&D Policy Voluntary Life Insurance (Employee, Spouse, Child) Supplemental Accident/Cancer Insurance Options 401(k) Matching Retirement Plan Generous Paid Time Off (PTO) and ability to cash in unused PTO Part-time Dental/Vision Insurance Company Paid Basic Life Insurance and AD&D Policy 401(k) Matching Retirement Plan Generous Paid Time Off (PTO) and ability to cash in unused PTO All Team Members Free 24/7 TELADOC for team member and household End-of-the-Year Bonus for all team members PayActiv (pay advancement) Enrollment Wellness Programs and Facilities with discounts on personal training and massage therapy Access to and discounted BG Spa Services Employee Assistance Program (EAP) Scholarship Opportunities for Education and Student Debt Payoff BG will pay for eligible employees to pursue a CNA certification Company paid CPR/AED classes Monthly Employee Appreciation Celebrations/Giveaways Monthly Safety Cash Giveaways Community Café / Employee onsite dining options Free Onsite and close proximity parking Holiday Pay (9 holidays) paid at time and for hourly team members Free holiday meal for team members working on a given holiday Ability to apply to purchase donated vehicles Generous Spirit Program where team members earn PTO for working on approved charitable activities Free Working Advantage Entertainment Benefit Membership (exclusive entertainment discounts/special offers) JB.0.00.LN
Apr 11, 2024
Full time
Certified Nursing Assistants Memory Care Bishop Gadsden (James Island) is accepting applications for full-time or part-time Memory Care Certified Nursing Assistants. Find out about our Med Tech opportunities too! Certified Nursing Assistants on our Memory Care team at Bishop Gadsden provide quality care by assisting residents with personal, nutritional, and restorative care in an assisted living setting. The successful candidate will be organized, friendly, energetic and have compassion for and the desire to work with the elderly. We offer an impressive starting pay of $17.00 / hour. We also offer additional base pay for experience and bonus opportunities! Bishop Gadsden located on James Island, is a not-for-profit, faith-based retirement community, affiliated with the Episcopal Church. Bishop Gadsden is known as the Southeast's leading life care retirement community and is located on 134 acres of lush marshlands and majestic oaks on James Island, just 10 minutes from downtown Charleston! Responsibilities Assist with the basic care of assigned group or residents striving to promote the resident's independence in all areas Provide personal care for residents, including any and all activities of daily living (ADL) as needed Provide assistance to residents and Activity Coordinator during activities Assist residents with dining needs including assistance to the dining room and assistance with in room dining service Encourage resident independence and optimal level of functioning Receive and give reports on resident's condition at beginning and end of each shift via walking rounds Observe any changes in resident condition and report to the shift supervisor immediately Communicates and cooperates with other members of multidisciplinary healthcare team to accomplish plan of care Launders and iron residents' personal items as needed Adhere to attendance and scheduling requirements Adhere to established facility and departmental safety policies and procedures. Maintain professional appearance and conduct exhibiting a respectful and courteous demeanor at all times Perform all responsibilities with adherence to Resident's Rights and HIPAA Qualifications Interpersonal skills are necessary for exchanging information as well as maintaining a courteous relationship with the residents, families, visitors and Bishop Gadsden employees Able to effectively multi-task Ability to communicate clearly and effectively in English both verbally and written Ability to read and comprehend numbers and written material Ability to stand, stoop, bend, reach, and lift (up to 50 pounds /-) Ability to sit and stand for extended periods of time Required Education and Experience High school graduate or equivalent. Must be a Certified Nurse's Aide listed on the South Carolina Nurse Aide registry with an active certification and be in good standing Be BG! Benefits for Bishop Gadsden Team Members Bishop Gadsden located on James Island, is a not-for-profit, faith-based retirement community, affiliated with the Episcopal Church. Bishop Gadsden is known as the Southeast's leading life care retirement community and is located just 10 minutes from downtown Charleston! We offer team members a flexible and fun work environment, top pay, great benefits, and a community-minded atmosphere! The successful candidate will enjoy access to a wide range of benefits such as: Full-time Multiple Medical Insurance/ Prescription Plan Options Company Provided Health Reimbursement Account Flexible Spending and Dependent Day Care Accounts Dental/Vision Insurance Short-term Disability (80% Employer Paid) Long-term Disability Company Paid Basic Life Insurance and AD&D Policy Voluntary Life Insurance (Employee, Spouse, Child) Supplemental Accident/Cancer Insurance Options 401(k) Matching Retirement Plan Generous Paid Time Off (PTO) and ability to cash in unused PTO Part-time Dental/Vision Insurance Company Paid Basic Life Insurance and AD&D Policy 401(k) Matching Retirement Plan Generous Paid Time Off (PTO) and ability to cash in unused PTO All Team Members Free 24/7 TELADOC for team member and household End-of-the-Year Bonus for all team members PayActiv (pay advancement) Enrollment Wellness Programs and Facilities with discounts on personal training and massage therapy Access to and discounted BG Spa Services Employee Assistance Program (EAP) Scholarship Opportunities for Education and Student Debt Payoff BG will pay for eligible employees to pursue a CNA certification Company paid CPR/AED classes Monthly Employee Appreciation Celebrations/Giveaways Monthly Safety Cash Giveaways Community Café / Employee onsite dining options Free Onsite and close proximity parking Holiday Pay (9 holidays) paid at time and for hourly team members Free holiday meal for team members working on a given holiday Ability to apply to purchase donated vehicles Generous Spirit Program where team members earn PTO for working on approved charitable activities Free Working Advantage Entertainment Benefit Membership (exclusive entertainment discounts/special offers) JB.0.00.LN
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures. Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable. Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Responsibilities The Catering Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client's functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. Qualifications. High school graduate, some college preferred Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures. Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable. Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Responsibilities The Catering Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client's functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. Qualifications. High school graduate, some college preferred Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Line Cook Prep Cook/Hot Line Cook Job Duties: • Prepare menu items according to prescribed recipes and/or special requests • Available to work a variety of hours, days and shifts, including weekends • Safely and effectively use and operate all necessary tools and equipment, including knives • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction • Multitask calmly and effectively under pressure • Work in a confined, crowded space of variable noise and temperature levels • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces Requirements: • Follow all prescribed portioning controls and par levels • Maintain food safety and quality standards • Ability to read a thermometer correctly and efficiently • Communicate any food delays or issues to Coordinator • Maintain menu item counts and communicate to Management and service staff when quantities fall below restaurant specific minimum quantity • Accurately account for all items coming out of the station • Understand and follow the food allergy procedure and special orders/restrictions • Comply with all safety and sanitation guidelines and procedures • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook • Get along well with others and be a team player • Other duties will be assigned as needed $19.00-22.00/hr DOE AM Shift: 8am-4pm PM Shift: 4pm -10pm or 4pm-11pm Bethesda, MD Please send resumes to All employees of Elite Staffing must be 18 years or older and authorized to work in the United States. Elite Staffing, Inc is proud to be an equal opportunity employer Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3
Apr 10, 2024
Full time
Line Cook Prep Cook/Hot Line Cook Job Duties: • Prepare menu items according to prescribed recipes and/or special requests • Available to work a variety of hours, days and shifts, including weekends • Safely and effectively use and operate all necessary tools and equipment, including knives • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction • Multitask calmly and effectively under pressure • Work in a confined, crowded space of variable noise and temperature levels • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces Requirements: • Follow all prescribed portioning controls and par levels • Maintain food safety and quality standards • Ability to read a thermometer correctly and efficiently • Communicate any food delays or issues to Coordinator • Maintain menu item counts and communicate to Management and service staff when quantities fall below restaurant specific minimum quantity • Accurately account for all items coming out of the station • Understand and follow the food allergy procedure and special orders/restrictions • Comply with all safety and sanitation guidelines and procedures • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook • Get along well with others and be a team player • Other duties will be assigned as needed $19.00-22.00/hr DOE AM Shift: 8am-4pm PM Shift: 4pm -10pm or 4pm-11pm Bethesda, MD Please send resumes to All employees of Elite Staffing must be 18 years or older and authorized to work in the United States. Elite Staffing, Inc is proud to be an equal opportunity employer Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3