Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Mar 23, 2024
Full time
Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Under general supervision, provides prompt and courteous food service to restaurant customers. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 0 Position Type: Regular Part-Time Property : The Logan Philadelphia Outlet: Urban Farmer Philadelphia Category: Restaurant Operations Address : 1 Logan Square City : Philadelphia State : Pennsylvania EOE Protected Veterans/Disability
Mar 23, 2024
Full time
Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ID: 0 Position Type: Regular Part-Time Property : The Logan Philadelphia Outlet: Urban Farmer Philadelphia Category: Restaurant Operations Address : 1 Logan Square City : Philadelphia State : Pennsylvania EOE Protected Veterans/Disability
JOB SUMMARY: Provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS: Provides beverage service to casino guests in designated gaming areas. Provides prompt, courteous beverage refreshment service to casino guests. Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made. Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times. Maintains accountability for all complimentary charges and cash receipts where applicable. Provides a great experience for every guest, every time, through courteous interaction. Keeps informed of continually changing promotional beverages, events and services. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED required. Must be at least 21 years of age. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as volume of business increases. Must have mathematical ability including the ability to add and subtract. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communications skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to constantly lift and carry up to 15 pounds. Must be able to frequently reach above and below the shoulder. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails. Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Mar 21, 2024
Full time
JOB SUMMARY: Provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS: Provides beverage service to casino guests in designated gaming areas. Provides prompt, courteous beverage refreshment service to casino guests. Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made. Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times. Maintains accountability for all complimentary charges and cash receipts where applicable. Provides a great experience for every guest, every time, through courteous interaction. Keeps informed of continually changing promotional beverages, events and services. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED required. Must be at least 21 years of age. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as volume of business increases. Must have mathematical ability including the ability to add and subtract. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communications skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to constantly lift and carry up to 15 pounds. Must be able to frequently reach above and below the shoulder. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails. Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in assigned lounge area and provides fast, friendly, professional beverage and food services to all guests in accordance with departmental standards. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Obtains food orders and presents to kitchen personnel for preparation. Obtains food when prepared and presents to guest. Removes dirty dishes, glasses and silverware from table as needed. Presents checks to the guest, accepts payment and gives change when necessary. Provides personal service and uses guest name. Serves as ambassador of goodwill while working and during customer/public relations' functions. Also appears in publicity photos. Works closely with Caesars Rewards Center to promote new card sign up programs. Promotes casino events and programs and has knowledge of tier level. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has knowledge of guest charge procedures. Must be familiar with tray service, food menu and cocktail ingredients. Must have completed the PRIDE certification prior to first shift. Excellent customer service/communication skills. Ability to carry tray and stand for long periods. APPEARANCE:Height proportionate to weight and physically fit appearance. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Mar 02, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in assigned lounge area and provides fast, friendly, professional beverage and food services to all guests in accordance with departmental standards. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Obtains food orders and presents to kitchen personnel for preparation. Obtains food when prepared and presents to guest. Removes dirty dishes, glasses and silverware from table as needed. Presents checks to the guest, accepts payment and gives change when necessary. Provides personal service and uses guest name. Serves as ambassador of goodwill while working and during customer/public relations' functions. Also appears in publicity photos. Works closely with Caesars Rewards Center to promote new card sign up programs. Promotes casino events and programs and has knowledge of tier level. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has knowledge of guest charge procedures. Must be familiar with tray service, food menu and cocktail ingredients. Must have completed the PRIDE certification prior to first shift. Excellent customer service/communication skills. Ability to carry tray and stand for long periods. APPEARANCE:Height proportionate to weight and physically fit appearance. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Mar 28, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Starting Pay: $10.50 + TIPSJOB SUMMARYResponsible for prompt clearing, cleaning and re-setting of tables according to specifications.ESSENTIAL DUTIES & RESPONSIBILITIESCommitment to delivering excellent customer service.Greet guests in a timely manner upon being seated.Maintain side stations and cleanliness of restaurant.Assist the servers in the service of water, coffee and beverages.Monitor guest needs for drink refills and condiment requestsAssist with clearing tables and transporting dishes and cleaning and stocking work areas and tables.Rolling silverware and other side workResponsible for cleanliness of restaurant by upholding the sanitation standardsOther duties as assigned.Exemplifies our core values, family style service, our mission and vision.Exemplifies our DEI (diversity, equity, inclusion) culture.Perform other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIESStrong verbal communication skills.Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel).Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Repetitive lifting of up to 15 lbs.Frequent pushing, pulling, bending and walking.Work area is subject to variable temperatures.May be subject to smoking environment and moderate noise.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Mar 22, 2024
Full time
Starting Pay: $10.50 + TIPSJOB SUMMARYResponsible for prompt clearing, cleaning and re-setting of tables according to specifications.ESSENTIAL DUTIES & RESPONSIBILITIESCommitment to delivering excellent customer service.Greet guests in a timely manner upon being seated.Maintain side stations and cleanliness of restaurant.Assist the servers in the service of water, coffee and beverages.Monitor guest needs for drink refills and condiment requestsAssist with clearing tables and transporting dishes and cleaning and stocking work areas and tables.Rolling silverware and other side workResponsible for cleanliness of restaurant by upholding the sanitation standardsOther duties as assigned.Exemplifies our core values, family style service, our mission and vision.Exemplifies our DEI (diversity, equity, inclusion) culture.Perform other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIESStrong verbal communication skills.Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel).Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Repetitive lifting of up to 15 lbs.Frequent pushing, pulling, bending and walking.Work area is subject to variable temperatures.May be subject to smoking environment and moderate noise.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Stock bar items daily and fill the ice bins as needed. Assume duties of the bartender and cocktail waitresses during breaks. Replace bottles on the Berg Beverage System, juices and beer kegs on the line. Empty the garbage and mop the floors as needed. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Mar 22, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Stock bar items daily and fill the ice bins as needed. Assume duties of the bartender and cocktail waitresses during breaks. Replace bottles on the Berg Beverage System, juices and beer kegs on the line. Empty the garbage and mop the floors as needed. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Starting at $10.50 plus TipsJOB SUMMARY Responsible for prompt clearing, cleaning and re-setting of tables according to specifications.ESSENTIAL DUTIES & RESPONSIBILITIES Commitment to delivering excellent customer service. Greet guests in a timely manner upon being seated. Maintain side stations and cleanliness of restaurant. Assist the servers in the service of water, coffee and beverages. Monitor guest needs for drink refills and condiment requests Assist with clearing tables and transporting dishes and cleaning and stocking work areas and tables. Rolling silverware and other side work Responsible for cleanliness of restaurant by upholding the sanitation standards Other duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Strong verbal communication skills. Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel). Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer.PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Repetitive lifting of up to 15 lbs. Frequent pushing, pulling, bending and walking. Work area is subject to variable temperatures. May be subject to smoking environment and moderate noise.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core value, service standards, and family style service.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Mar 14, 2024
Full time
Starting at $10.50 plus TipsJOB SUMMARY Responsible for prompt clearing, cleaning and re-setting of tables according to specifications.ESSENTIAL DUTIES & RESPONSIBILITIES Commitment to delivering excellent customer service. Greet guests in a timely manner upon being seated. Maintain side stations and cleanliness of restaurant. Assist the servers in the service of water, coffee and beverages. Monitor guest needs for drink refills and condiment requests Assist with clearing tables and transporting dishes and cleaning and stocking work areas and tables. Rolling silverware and other side work Responsible for cleanliness of restaurant by upholding the sanitation standards Other duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Strong verbal communication skills. Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel). Experience using and cleaning cocktail trays, bus carts, glass & silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, lemon slicer.PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Repetitive lifting of up to 15 lbs. Frequent pushing, pulling, bending and walking. Work area is subject to variable temperatures. May be subject to smoking environment and moderate noise.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core value, service standards, and family style service.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.Job Description: Providing prompt, courteous beverage refreshment service to guests Providing a great experience for every guest every time through courteous interaction Keeping informed of continually changing promotional beverages, events, and services Maintaining integrity of all financial controls and responsibilities. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to guests and servers. Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities Maintains a clean and stocked workstation in accordance with established health and safety guidelines Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10-hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. Must be able to respond to visual and oral cues. Must be flexible with schedule; including nights, weekends, and holidays as required. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds, and air quality.
Mar 10, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.Job Description: Providing prompt, courteous beverage refreshment service to guests Providing a great experience for every guest every time through courteous interaction Keeping informed of continually changing promotional beverages, events, and services Maintaining integrity of all financial controls and responsibilities. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to guests and servers. Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities Maintains a clean and stocked workstation in accordance with established health and safety guidelines Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10-hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. Must be able to respond to visual and oral cues. Must be flexible with schedule; including nights, weekends, and holidays as required. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds, and air quality.
Qualifications: Six months previous experience as a Bartender or Bar Helper preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service is preferred. Previous money-handling and cash register experience is preferred. Must possess excellent customer service and communication skills. Must be 21 years of age. Must be able to work any day of the week and any shift. Must be able to communicate with guests to meet their immediate needs. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. Acknowledges, greets and converses in English with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. Converts cash to coin for any customers playing the slot machines in the bar area. Calls a designated slot employee when needed by a guest or bartender. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Physical, Mental & Environmental Demands: Must be able to work inside assigned bar area in the casino/hotel. Must be able to lift up to 75 pounds and manually push up to 650 pounds. Must be able to bend, pull and carry bar stock to refrigerators and cabinets. Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Must be able to use hand motion when cleaning and wiping bar counters. Must be able to complete required paperwork for cash transactions. Must be able to operate: cash register, two and six wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups and knives. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
Mar 08, 2024
Full time
Qualifications: Six months previous experience as a Bartender or Bar Helper preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service is preferred. Previous money-handling and cash register experience is preferred. Must possess excellent customer service and communication skills. Must be 21 years of age. Must be able to work any day of the week and any shift. Must be able to communicate with guests to meet their immediate needs. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. Acknowledges, greets and converses in English with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. Converts cash to coin for any customers playing the slot machines in the bar area. Calls a designated slot employee when needed by a guest or bartender. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Physical, Mental & Environmental Demands: Must be able to work inside assigned bar area in the casino/hotel. Must be able to lift up to 75 pounds and manually push up to 650 pounds. Must be able to bend, pull and carry bar stock to refrigerators and cabinets. Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Must be able to use hand motion when cleaning and wiping bar counters. Must be able to complete required paperwork for cash transactions. Must be able to operate: cash register, two and six wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups and knives. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide proper and professional cocktail service to all customers in a friendly, courteous, and timely manner resulting in guest satisfaction. All duties are to ensure the hotel's beverage department employees and guests receive a quality product and good service. Promote and document orders for drinks, reciting selections of all "call", and "premium" brands as requested, pass on order to Bartender, properly garnish and deliver to customer in a timely manner. Maintain cleanliness and sanitation of guest areas and equipment at all times including: removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc. Maintain proper and adequate set-up of bar on a daily basis, before, after and during shift. Listen and respond to guest inquiries using a positive, clear speaking voice. Interact with co-workers and customers in a professional and polite manner. QUALIFICATIONS Previous restaurant and/or cocktail experience preferred. Candidate must possess the ability to deal with customers and co-workers in a tactful and respectful manner. Ability to read, write, speak and understand the English language in order to communicate with guests, employees and supervisors. LANGUAGE SKILLS Possess excellent communication skills, both in written and oral form. Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, Team Members and supervisors. Has the ability to effectively present information and respond to questions from groups of managers, staff, customers, and general public. EDUCATION High School Diploma or GED preferred. Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. LICENSES/CERTIFICATES AES card required. Ability to obtain/renew all government required licenses or certification. REASONING ABILITY Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must. OTHER QUALIFICATIONS Must be a minimum of 21 years of age. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.
Mar 27, 2024
Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide proper and professional cocktail service to all customers in a friendly, courteous, and timely manner resulting in guest satisfaction. All duties are to ensure the hotel's beverage department employees and guests receive a quality product and good service. Promote and document orders for drinks, reciting selections of all "call", and "premium" brands as requested, pass on order to Bartender, properly garnish and deliver to customer in a timely manner. Maintain cleanliness and sanitation of guest areas and equipment at all times including: removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc. Maintain proper and adequate set-up of bar on a daily basis, before, after and during shift. Listen and respond to guest inquiries using a positive, clear speaking voice. Interact with co-workers and customers in a professional and polite manner. QUALIFICATIONS Previous restaurant and/or cocktail experience preferred. Candidate must possess the ability to deal with customers and co-workers in a tactful and respectful manner. Ability to read, write, speak and understand the English language in order to communicate with guests, employees and supervisors. LANGUAGE SKILLS Possess excellent communication skills, both in written and oral form. Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, Team Members and supervisors. Has the ability to effectively present information and respond to questions from groups of managers, staff, customers, and general public. EDUCATION High School Diploma or GED preferred. Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. LICENSES/CERTIFICATES AES card required. Ability to obtain/renew all government required licenses or certification. REASONING ABILITY Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must. OTHER QUALIFICATIONS Must be a minimum of 21 years of age. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.
Serves drinks to guests in a timely fashion and attentive to guests, making them feel welcomed at all times. Principal Duties & Responsibilities: Observes guests to respond to their needs. Follows alcohol awareness procedures regarding company's responsible beverage service, monitors guest consumption, and intervenes as needed according to guidelines. Takes beverage orders and communicates it to bartender. Assists in the preparation of drinks and presents drinks to guests. Serves both alcoholic and non-alcoholic beverages to casino guests. Requests ID from customers when legal age is questionable. Removes empty or dirty glasses and bottles and returns them to bar or kitchen. Keeps service area stocked and cleaned. Provides fast, exceptional service and receives satisfaction comments on internal shops. Handles money according to procedure and secures all monies at the end of each shift. Maintains quick and prompt service while maintaining a smile. Maintains round times of 20 minutes or less on Casino Floor for drink service. Carries full trays of no more than 20 drinks on tray. Adheres to department and property policies and procedures. Maintains knowledge of property information, including memorabilia. Serves as an ambassador of goodwill while working and at guest and public relation functions. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. Resolves service problems according to guidelines. Provides personalized service and uses guest name. Speaks positively when talking with guests and co-workers. Promotes casino events and programs. Accepts consequences of not adhering to departmental standards, which may include discipline up to and including termination. Knowledge, Skills, and Abilities Required: High school diploma or general education degree (GED). Must be 21 years of age. Previous experience as a waitress, preferable in a similar environment. Must be able to communicate clearly and effectively with all Hard Rockers and guests Possess excellent guest service skills. Must be able to read, write legibly, understand and speak English. Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days. Also able to work banquets and special events. Know or able to learn tray service and cocktail ingredients. Must meet professional appearance standards as prescribed by Hard Rock policy. Able to stand and walk for up to four hours wearing one-inch heels. Able to work in a fast paced and often crowded environment. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Ability to interpret a variety of instructions. Must project a professional and positive image. High energy level. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High school diploma or general education degree (GED). Must be 21 years of age. Previous experience as a waitress, preferable in a similar environment. Must be able to communicate clearly and effectively with all Hard Rockers and guests Possess excellent guest service skills. Must be able to read, write legibly, understand and speak English. Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days. Also able to work banquets and special events. Know or able to learn tray service and cocktail ingredients. Must meet professional appearance standards as prescribed by Hard Rock policy. Able to stand and walk for up to four hours wearing one-inch heels. Able to work in a fast paced and often crowded environment. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Ability to interpret a variety of instructions. Must project a professional and positive image. High energy level. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Prevent Human Trafficking Working Conditions Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking C Extreme Heat O Sitting R Temperature Changes O Lifting C Wet R Carrying C Humid O Pushing O Noise C Pulling O Vibration R Climbing O Hazards O Balancing O Atmospheric Conditions O Stooping O Cigarette Smoke C Kneeling O Crouching O Crawling R Reaching C Handling C Grasping C Feeling C Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work X Medium work _ Heavy work _ Very heavy work
Mar 13, 2024
Full time
Serves drinks to guests in a timely fashion and attentive to guests, making them feel welcomed at all times. Principal Duties & Responsibilities: Observes guests to respond to their needs. Follows alcohol awareness procedures regarding company's responsible beverage service, monitors guest consumption, and intervenes as needed according to guidelines. Takes beverage orders and communicates it to bartender. Assists in the preparation of drinks and presents drinks to guests. Serves both alcoholic and non-alcoholic beverages to casino guests. Requests ID from customers when legal age is questionable. Removes empty or dirty glasses and bottles and returns them to bar or kitchen. Keeps service area stocked and cleaned. Provides fast, exceptional service and receives satisfaction comments on internal shops. Handles money according to procedure and secures all monies at the end of each shift. Maintains quick and prompt service while maintaining a smile. Maintains round times of 20 minutes or less on Casino Floor for drink service. Carries full trays of no more than 20 drinks on tray. Adheres to department and property policies and procedures. Maintains knowledge of property information, including memorabilia. Serves as an ambassador of goodwill while working and at guest and public relation functions. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. Resolves service problems according to guidelines. Provides personalized service and uses guest name. Speaks positively when talking with guests and co-workers. Promotes casino events and programs. Accepts consequences of not adhering to departmental standards, which may include discipline up to and including termination. Knowledge, Skills, and Abilities Required: High school diploma or general education degree (GED). Must be 21 years of age. Previous experience as a waitress, preferable in a similar environment. Must be able to communicate clearly and effectively with all Hard Rockers and guests Possess excellent guest service skills. Must be able to read, write legibly, understand and speak English. Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days. Also able to work banquets and special events. Know or able to learn tray service and cocktail ingredients. Must meet professional appearance standards as prescribed by Hard Rock policy. Able to stand and walk for up to four hours wearing one-inch heels. Able to work in a fast paced and often crowded environment. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Ability to interpret a variety of instructions. Must project a professional and positive image. High energy level. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High school diploma or general education degree (GED). Must be 21 years of age. Previous experience as a waitress, preferable in a similar environment. Must be able to communicate clearly and effectively with all Hard Rockers and guests Possess excellent guest service skills. Must be able to read, write legibly, understand and speak English. Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days. Also able to work banquets and special events. Know or able to learn tray service and cocktail ingredients. Must meet professional appearance standards as prescribed by Hard Rock policy. Able to stand and walk for up to four hours wearing one-inch heels. Able to work in a fast paced and often crowded environment. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Ability to interpret a variety of instructions. Must project a professional and positive image. High energy level. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Prevent Human Trafficking Working Conditions Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking C Extreme Heat O Sitting R Temperature Changes O Lifting C Wet R Carrying C Humid O Pushing O Noise C Pulling O Vibration R Climbing O Hazards O Balancing O Atmospheric Conditions O Stooping O Cigarette Smoke C Kneeling O Crouching O Crawling R Reaching C Handling C Grasping C Feeling C Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work X Medium work _ Heavy work _ Very heavy work
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This role will be eligible for the following benefits, after meeting initial eligibility times: 401K Retirement Savings Plan Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must be able to provide a minimum of two full days of work availability each week. Must have Hawaii Liquor License.
Mar 11, 2024
Full time
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This role will be eligible for the following benefits, after meeting initial eligibility times: 401K Retirement Savings Plan Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must be able to provide a minimum of two full days of work availability each week. Must have Hawaii Liquor License.
JOB SUMMARY:The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner.Provides timely cocktail service in a friendly and courteous manner.Keeps assigned areas clean and empty of glasses and bottles.Constantly looks for service opportunities.Responds to and resolves guest complaints.Answers guest questions and is knowledgeable about property events and attractions.Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser.Provides fast (20minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every roundTakes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guestsMaintains clean and stocked workstationHandles money according to procedureMonitors guest consumption of alcohol and intervenes as needed according to guidelinesServes as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photosPromotes casino events and programsWorks closely with Total Rewards Center to promote new card sign up programs.Works well with others, especially beverage servers, bartenders, bar backs, beverage supervisor, and slots supervisorProvides personalized service and uses guest nameResolves service problems according to guidelinesMeets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers.
Mar 09, 2024
Full time
JOB SUMMARY:The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner.Provides timely cocktail service in a friendly and courteous manner.Keeps assigned areas clean and empty of glasses and bottles.Constantly looks for service opportunities.Responds to and resolves guest complaints.Answers guest questions and is knowledgeable about property events and attractions.Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser.Provides fast (20minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every roundTakes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guestsMaintains clean and stocked workstationHandles money according to procedureMonitors guest consumption of alcohol and intervenes as needed according to guidelinesServes as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photosPromotes casino events and programsWorks closely with Total Rewards Center to promote new card sign up programs.Works well with others, especially beverage servers, bartenders, bar backs, beverage supervisor, and slots supervisorProvides personalized service and uses guest nameResolves service problems according to guidelinesMeets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers.
JOB SUMMARY:The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner.Provides timely cocktail service in a friendly and courteous manner.Keeps assigned areas clean and empty of glasses and bottles.Constantly looks for service opportunities.Responds to and resolves guest complaints.Answers guest questions and is knowledgeable about property events and attractions.Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser.Provides fast (20minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every roundTakes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guestsMaintains clean and stocked workstationHandles money according to procedureMonitors guest consumption of alcohol and intervenes as needed according to guidelinesServes as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photosPromotes casino events and programsWorks closely with Total Rewards Center to promote new card sign up programs.Works well with others, especially beverage servers, bartenders, bar backs, beverage supervisor, and slots supervisorProvides personalized service and uses guest nameResolves service problems according to guidelinesMeets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers.
Mar 09, 2024
Full time
JOB SUMMARY:The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner.Provides timely cocktail service in a friendly and courteous manner.Keeps assigned areas clean and empty of glasses and bottles.Constantly looks for service opportunities.Responds to and resolves guest complaints.Answers guest questions and is knowledgeable about property events and attractions.Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser.Provides fast (20minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every roundTakes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guestsMaintains clean and stocked workstationHandles money according to procedureMonitors guest consumption of alcohol and intervenes as needed according to guidelinesServes as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photosPromotes casino events and programsWorks closely with Total Rewards Center to promote new card sign up programs.Works well with others, especially beverage servers, bartenders, bar backs, beverage supervisor, and slots supervisorProvides personalized service and uses guest nameResolves service problems according to guidelinesMeets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.POSITION PURPOSEUnder general supervision, obtains guests' beverage orders. Ensure accurate and timely service of all orders by working with bar personnel. ESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)Maintain 20 minute rounds of assigned section to obtain beverage orders from guests and provide beverage services. Ensure guests' ordering and consuming alcoholic beverages are at least 21 years of age.Maintains and ensures checklist to completion including but not limited to opening and closing procedures.Accurately enter guest order information into Server Micros screen in a timely municate beverage orders to bar personnel based on order call standards.Deliver beverage orders to customers throughout assigned section.Operate electronic cash register system to accurately and immediately account for payment transactions.Participates in liquor pull ensuring compliance with all Missouri Gaming Commission regulations.Attempt to limit problems related to guests' excessive drinking by providing responsible alcohol service.Stock service areas with supplies such as coffee, coasters, glassware, ashtrays, etc.Maintain assigned section by collecting used glassware, ashtrays and picking up trash.Provide amenities to guests such as matches and ashtrays.Follow through on any reasonable request made by management.Required to participate in wearing special event uniform provided for Holidays and other special occasions deemed by management.Carryout and follow through with preparation and other requirements of all event requests, on and off property.JOB QUALIFICATIONS Must be able to obtain and maintain valid gaming licenseMust be at least 21 years of ageDemonstrated ability to effectively communicate with guestsMust be able to obtain and maintain responsible alcohol service certificationThese skills and abilities are typically acquired through at least 3 months experience directly related to the accountabilities specified.
Mar 05, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.POSITION PURPOSEUnder general supervision, obtains guests' beverage orders. Ensure accurate and timely service of all orders by working with bar personnel. ESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)Maintain 20 minute rounds of assigned section to obtain beverage orders from guests and provide beverage services. Ensure guests' ordering and consuming alcoholic beverages are at least 21 years of age.Maintains and ensures checklist to completion including but not limited to opening and closing procedures.Accurately enter guest order information into Server Micros screen in a timely municate beverage orders to bar personnel based on order call standards.Deliver beverage orders to customers throughout assigned section.Operate electronic cash register system to accurately and immediately account for payment transactions.Participates in liquor pull ensuring compliance with all Missouri Gaming Commission regulations.Attempt to limit problems related to guests' excessive drinking by providing responsible alcohol service.Stock service areas with supplies such as coffee, coasters, glassware, ashtrays, etc.Maintain assigned section by collecting used glassware, ashtrays and picking up trash.Provide amenities to guests such as matches and ashtrays.Follow through on any reasonable request made by management.Required to participate in wearing special event uniform provided for Holidays and other special occasions deemed by management.Carryout and follow through with preparation and other requirements of all event requests, on and off property.JOB QUALIFICATIONS Must be able to obtain and maintain valid gaming licenseMust be at least 21 years of ageDemonstrated ability to effectively communicate with guestsMust be able to obtain and maintain responsible alcohol service certificationThese skills and abilities are typically acquired through at least 3 months experience directly related to the accountabilities specified.
ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Provides timely cocktail service in a friendly and courteous manner. Keeps assigned areas clean and empty of glasses and bottles. Constantly looks for service opportunities. Responds to and resolves guest complaints. Answers guest questions and is knowledgeable about property events and attractions. Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Maintains clean and stocked workstation Handles money according to procedure Monitors guest consumption of alcohol and intervenes as needed according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Works closely with Total Rewards Center to promote new card sign up programs. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor Provides personalized service and uses guest name Resolves service problems according to guidelines Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience. Minimum of one year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers.
Mar 02, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Provides timely cocktail service in a friendly and courteous manner. Keeps assigned areas clean and empty of glasses and bottles. Constantly looks for service opportunities. Responds to and resolves guest complaints. Answers guest questions and is knowledgeable about property events and attractions. Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Maintains clean and stocked workstation Handles money according to procedure Monitors guest consumption of alcohol and intervenes as needed according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Works closely with Total Rewards Center to promote new card sign up programs. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor Provides personalized service and uses guest name Resolves service problems according to guidelines Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience. Minimum of one year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain 20 minute rounds of assigned section to obtain beverage orders form guest and provide beverage services. Ensure guests ordering and consuming alcoholic beverages are at least 21 years of age. Maintains and ensure checklist to completion including but not limited to opening and closing procedures. Accurately enter guests order information into Infogensis screen in a timely manner. Communicate beverage orders to bar personnel based on order call standards. Deliver beverage orders to customers throughout assigned section. Operate electronic cash register system to accurately and immediately account for payment transactions when no bar personnel are present. Participates in liquor pull ensuring compliance with all Mississippi Gaming Commission regulations. Attempt to limit problems related to guest excessive drinking by providing less drinks. Assist with keeping bar stocked with supplies such as coffee, coasters, glassware, ashtrays, etc. Provide amenities to guest such as matches and ashtrays. Maintain assigned section by collecting used glassware, ashtrays and picking up trash. Required to participate in wearing special event uniform provided for Holidays and other special occasion deemed by management. Abide by the Appearance Standards set forth for the Ladies & Gent program. arryout and follow through with preparation and other requirements of all event requests, on and off property. Follow through on any reasonable request made by management.
Mar 01, 2024
Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain 20 minute rounds of assigned section to obtain beverage orders form guest and provide beverage services. Ensure guests ordering and consuming alcoholic beverages are at least 21 years of age. Maintains and ensure checklist to completion including but not limited to opening and closing procedures. Accurately enter guests order information into Infogensis screen in a timely manner. Communicate beverage orders to bar personnel based on order call standards. Deliver beverage orders to customers throughout assigned section. Operate electronic cash register system to accurately and immediately account for payment transactions when no bar personnel are present. Participates in liquor pull ensuring compliance with all Mississippi Gaming Commission regulations. Attempt to limit problems related to guest excessive drinking by providing less drinks. Assist with keeping bar stocked with supplies such as coffee, coasters, glassware, ashtrays, etc. Provide amenities to guest such as matches and ashtrays. Maintain assigned section by collecting used glassware, ashtrays and picking up trash. Required to participate in wearing special event uniform provided for Holidays and other special occasion deemed by management. Abide by the Appearance Standards set forth for the Ladies & Gent program. arryout and follow through with preparation and other requirements of all event requests, on and off property. Follow through on any reasonable request made by management.
Beechmont Country Club is excited to announce the exceptional career opportunity of Pool Server. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. This is a great full-time seasonal or part-time opportunity for those who love to be outdoors. Pay: $15 per hour, increasing after training period Other benefits include: free employee meals, uniforms, golf opportunities, educational scholarships, internship opportunities, and more. Shifts include late morning/early evening - weekdays/holidays/weekends. Essential Duties: Provides immediate attention to all guests upon seating/arriving at counter. Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Takes food and beverage orders from guests and delivers food to guests promptly after preparation. Follows-up with guest to ensure satisfaction. Replenishes items as needed. Participates in pre-shift meetings and taste tests. Maintains organized workstation and side work duties Setting up and breaking down stations every shift Utilizes Point of Sales System. Follows established systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Practices tray service for all food and beverage service. Incorporates safe work practices in job performance. Valid driver license required (driver license is will be required when operating golf cart) Regular and reliable attendance. Performs other duties as required. Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Certificates/Licenses: Food Safety and Sanitation Training and Alcohol Awareness Training. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties Meets state age requirements for handling alcoholic beverages. Knowledge of POS system
Mar 27, 2024
Full time
Beechmont Country Club is excited to announce the exceptional career opportunity of Pool Server. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. This is a great full-time seasonal or part-time opportunity for those who love to be outdoors. Pay: $15 per hour, increasing after training period Other benefits include: free employee meals, uniforms, golf opportunities, educational scholarships, internship opportunities, and more. Shifts include late morning/early evening - weekdays/holidays/weekends. Essential Duties: Provides immediate attention to all guests upon seating/arriving at counter. Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Takes food and beverage orders from guests and delivers food to guests promptly after preparation. Follows-up with guest to ensure satisfaction. Replenishes items as needed. Participates in pre-shift meetings and taste tests. Maintains organized workstation and side work duties Setting up and breaking down stations every shift Utilizes Point of Sales System. Follows established systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Practices tray service for all food and beverage service. Incorporates safe work practices in job performance. Valid driver license required (driver license is will be required when operating golf cart) Regular and reliable attendance. Performs other duties as required. Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Certificates/Licenses: Food Safety and Sanitation Training and Alcohol Awareness Training. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties Meets state age requirements for handling alcoholic beverages. Knowledge of POS system
Summary: Provides timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, trash and dishes, while constantly looking for service opportunities. Essential Functions and Responsibilities: Presents menus, suggests cocktails/cold beer/non-alcoholic beverages, appetizers and specials and serves food and beverages efficiently and in a timely manner. Totals the bill, checks bills for accuracy and obtains payment from the guest. Prepares Cabana rentals at the pool while making sure all guests are helped in a timely manner, including setting up and maintaining cabana goods and services. Set-up, maintain and close work stations in an efficient, clean and timely manner. Assists in setting up tables, booths and/or cabanas, including tableware and condiments. Ensures tables, cabanas and poolside areas are kept clean and cleared of all unnecessary items. Adhere to all hotel operating standards and Health Department sanitation and safety regulations as required. Provide outstanding customer service in a timely manner to both guests and fellow employees. Perform other duties as assigned. Requirements: Qualifications Beverage and food service knowledge. Experience as Beverage and/or Food Server required. Previous experience as a pool server preferred. Ability to use the Infogenesis computer system. Excellent guest service skills. Comfortable serving in designated uniform. Must be at least 21 years of age. Ability to effectively communicate in English, both verbal and written form. Obtain and maintain all work cards as required by the company. Verify right to work in the United States. Work Cards Health Alcohol Awareness Physical Requirements Regularly walk, stand or stoop, sometimes on narrow and/or slippery surfaces. Frequently lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. Walk, stand or crouch on narrow and/or slippery surfaces. Work for sustained periods of time maintaining concentrated attention to detail. Work outside with temperatures that may reach and/or exceed 120 degrees. Constant use of vision and hearing. Constant use of speech to communicate with customers. Ability to handle reservations on the phone and in person. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Mar 26, 2024
Full time
Summary: Provides timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, trash and dishes, while constantly looking for service opportunities. Essential Functions and Responsibilities: Presents menus, suggests cocktails/cold beer/non-alcoholic beverages, appetizers and specials and serves food and beverages efficiently and in a timely manner. Totals the bill, checks bills for accuracy and obtains payment from the guest. Prepares Cabana rentals at the pool while making sure all guests are helped in a timely manner, including setting up and maintaining cabana goods and services. Set-up, maintain and close work stations in an efficient, clean and timely manner. Assists in setting up tables, booths and/or cabanas, including tableware and condiments. Ensures tables, cabanas and poolside areas are kept clean and cleared of all unnecessary items. Adhere to all hotel operating standards and Health Department sanitation and safety regulations as required. Provide outstanding customer service in a timely manner to both guests and fellow employees. Perform other duties as assigned. Requirements: Qualifications Beverage and food service knowledge. Experience as Beverage and/or Food Server required. Previous experience as a pool server preferred. Ability to use the Infogenesis computer system. Excellent guest service skills. Comfortable serving in designated uniform. Must be at least 21 years of age. Ability to effectively communicate in English, both verbal and written form. Obtain and maintain all work cards as required by the company. Verify right to work in the United States. Work Cards Health Alcohol Awareness Physical Requirements Regularly walk, stand or stoop, sometimes on narrow and/or slippery surfaces. Frequently lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. Walk, stand or crouch on narrow and/or slippery surfaces. Work for sustained periods of time maintaining concentrated attention to detail. Work outside with temperatures that may reach and/or exceed 120 degrees. Constant use of vision and hearing. Constant use of speech to communicate with customers. Ability to handle reservations on the phone and in person. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here