There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $12.00 - 12.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $12.00 - 12.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $17.00 - 18.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $17.00 - 18.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 14.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 14.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $12.00 - 13.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $12.00 - 13.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $11.00 - 11.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $11.00 - 11.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $10.00 - 11.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 25, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $10.00 - 11.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $9.50 - 11.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 25, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $9.50 - 11.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 13.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 25, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 13.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Job Details Level Undisclosed Job Location SAC & FOX NATION CASINO- STROUD - STROUD, OK Remote Type N/A Position Type Undisclosed Education Level Undisclosed Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed Description SUMMARY: Responsible for verification of bank at both beginning and ending of shift. Cash electronic game receipt tickets for guest. Make change for guest as requested. Performs all functions in accordance with applicable laws and gaming regulations, as well as established policies, procedures. ESSENTIAL DUTIES include the following: The following is a list of the main duties/responsibilities; other duties may be assigned as deemed necessary by reporting senior. Verifies bank amount received and returned to vault room. Be available to all guests in area for making change and answering questions. Scan tickets and runs 10 key tape for verification. Takes ending balance and tickets to money room to balance at end of shift. Takes ending balance and tickets to vault room to balance at end of shift. Assures prompt courteous service to all customers. Learns on-going promotions and is able to explain promotions to customers. Must have a good working knowledge of all games. SUPERVISORY RESPONSIBILITIES: 1. This position has no supervisory responsibilities. Qualifications QUALIFICATIONS: 1. Must possess excellent communication and organizational skills. 2. Must be familiar with, and able to operate, computers, printers and card machines. EDUCATION and EXPERIENCE: High School diploma or GED required. Two years cash handling experience preferred. Proven ability to work with numbers and cash accurately. LANGUAGE SKILLS: Ability to read, analyze and interpret simple documents, such as safety rules, operating and maintenance instructions and procedure manuals. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with frequent changes, delays and unexpected events. OTHER SKILLS AND ABILITIES: Basic analytical and deductive reasoning ability. Must be competent in computer skills. Must have superior interpersonal relations skills PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and taste or smell. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to cigarette fumes. The noise level in the work environment is usually moderate. This establishment promotes a drug-free work environment. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. PUBLIC RELATIONS: Important attributes of any employee of the Sac & Fox Casino, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the facility, pleasant, courteous and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the facility.
Mar 19, 2024
Full time
Job Details Level Undisclosed Job Location SAC & FOX NATION CASINO- STROUD - STROUD, OK Remote Type N/A Position Type Undisclosed Education Level Undisclosed Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed Description SUMMARY: Responsible for verification of bank at both beginning and ending of shift. Cash electronic game receipt tickets for guest. Make change for guest as requested. Performs all functions in accordance with applicable laws and gaming regulations, as well as established policies, procedures. ESSENTIAL DUTIES include the following: The following is a list of the main duties/responsibilities; other duties may be assigned as deemed necessary by reporting senior. Verifies bank amount received and returned to vault room. Be available to all guests in area for making change and answering questions. Scan tickets and runs 10 key tape for verification. Takes ending balance and tickets to money room to balance at end of shift. Takes ending balance and tickets to vault room to balance at end of shift. Assures prompt courteous service to all customers. Learns on-going promotions and is able to explain promotions to customers. Must have a good working knowledge of all games. SUPERVISORY RESPONSIBILITIES: 1. This position has no supervisory responsibilities. Qualifications QUALIFICATIONS: 1. Must possess excellent communication and organizational skills. 2. Must be familiar with, and able to operate, computers, printers and card machines. EDUCATION and EXPERIENCE: High School diploma or GED required. Two years cash handling experience preferred. Proven ability to work with numbers and cash accurately. LANGUAGE SKILLS: Ability to read, analyze and interpret simple documents, such as safety rules, operating and maintenance instructions and procedure manuals. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with frequent changes, delays and unexpected events. OTHER SKILLS AND ABILITIES: Basic analytical and deductive reasoning ability. Must be competent in computer skills. Must have superior interpersonal relations skills PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and taste or smell. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to cigarette fumes. The noise level in the work environment is usually moderate. This establishment promotes a drug-free work environment. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. PUBLIC RELATIONS: Important attributes of any employee of the Sac & Fox Casino, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the facility, pleasant, courteous and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the facility.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 14.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 14, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 14.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
JOB SUMMARY: Responsible for dropping and counting the money that is pulled off the casino floor and other revenue sources KEY JOB FUNCTIONS: Collects and counts revenue from various drop sources per departmental guidelines. Counts, sorts, and organizes all currency, coin, coupons, chips and paperwork from the drop containers. Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds. Straps and hand-stamps money bundles. Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. Accounts for all Count Room keys and ensures compliance with MIC requirements. Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. Follows safety and security guidelines and adheres to department procedures. MISCELLANEOUS: Read, write, and understand complex instructions and appropriately complete all necessary documentation. Communicate appropriately with all casino customers, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, demanding environment under frequent time pressures. QUALIFICATIONS: A high school diploma or GED equivalent. Six months cashier or banking experience or money handling preferred. Must be able to obtain a valid gaming license by the state. Literate and fluent in English Excellent Math skills. Basic computer skills (word, excel, outlook, and network skills are necessary) Above average organization skills Ability to push, pull, carts across the casino floor and back of house area. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Mar 08, 2024
Full time
JOB SUMMARY: Responsible for dropping and counting the money that is pulled off the casino floor and other revenue sources KEY JOB FUNCTIONS: Collects and counts revenue from various drop sources per departmental guidelines. Counts, sorts, and organizes all currency, coin, coupons, chips and paperwork from the drop containers. Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds. Straps and hand-stamps money bundles. Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. Accounts for all Count Room keys and ensures compliance with MIC requirements. Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. Follows safety and security guidelines and adheres to department procedures. MISCELLANEOUS: Read, write, and understand complex instructions and appropriately complete all necessary documentation. Communicate appropriately with all casino customers, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, demanding environment under frequent time pressures. QUALIFICATIONS: A high school diploma or GED equivalent. Six months cashier or banking experience or money handling preferred. Must be able to obtain a valid gaming license by the state. Literate and fluent in English Excellent Math skills. Basic computer skills (word, excel, outlook, and network skills are necessary) Above average organization skills Ability to push, pull, carts across the casino floor and back of house area. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
KEY JOB FUNCTIONS: â Collects and counts revenue from various drop sources per MIC and departmental guidelines. â Counts, sorts and organizes all currency, coin, coupons, chips and paperwork from the drop containers. â Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. â Loads currency counters, utilizes the counter interface, and collects, sorts and reconciles counted funds. â Straps and hand-stamps money bundles. â Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. â Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. â Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. â When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. â Accounts for all Count Room keys and ensures compliance with MIC requirements. â Sorts, counts, rolls coin and delivers to the Cashier department. â Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines. â Collects and counts currency from arcade change machines and takes meter readings. â Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. â Responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks â Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. â Communicates currency counter maintenance requests to vendor technicians and IT service requests. â Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees. â Maintains Count Room in a clean and orderly fashion. â Monitors supply levels and requests supply orders â Follows safety and security guidelines and adheres to department procedures. EDUCATION and/or EXPERIENCE: â High School Diploma or equivalent. Some college preferred â Previous experience in performing detailed work preferred â Minimum of 6 months previous money handling experience PREFERRED QUALIFICATIONS: â Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. â Literate and fluent in English â Excellent Math Skills â Basic computer skills (basic word, excel, outlook, and network skills are necessary) â Must be able to perform tasks with high efficiency and accuracy â Above average organizational abilities for sorting money, chips, coupons and other paper work â Ability to work in a small area with the same people for extended periods of time â Ability to repeatedly lift and carry up to 100 lbs â Ability to push-pull heavy carts across the casino floor and back of house areas WORK ENVIRONMENT: â Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Good manual dexterity to accurately handle cash, tickets, and racks of gaming-chips. Ability to stand for long periods of time and pull, lift, and carry objects up to 40lbs. Push and pull heavy carts up to 50lbs. Comfortable working with a team in a small locked and secure room. Must be able to work in a highly populated fast-paced environment. Must be able to work in an environment with bright lights, loud music, and varied temperatures. Be aware that surveillance cameras monitor the premises recording activity throughout the property on a 24-hour, 7 days per week basis.
Mar 02, 2024
Full time
KEY JOB FUNCTIONS: â Collects and counts revenue from various drop sources per MIC and departmental guidelines. â Counts, sorts and organizes all currency, coin, coupons, chips and paperwork from the drop containers. â Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. â Loads currency counters, utilizes the counter interface, and collects, sorts and reconciles counted funds. â Straps and hand-stamps money bundles. â Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. â Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. â Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. â When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. â Accounts for all Count Room keys and ensures compliance with MIC requirements. â Sorts, counts, rolls coin and delivers to the Cashier department. â Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines. â Collects and counts currency from arcade change machines and takes meter readings. â Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. â Responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks â Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. â Communicates currency counter maintenance requests to vendor technicians and IT service requests. â Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees. â Maintains Count Room in a clean and orderly fashion. â Monitors supply levels and requests supply orders â Follows safety and security guidelines and adheres to department procedures. EDUCATION and/or EXPERIENCE: â High School Diploma or equivalent. Some college preferred â Previous experience in performing detailed work preferred â Minimum of 6 months previous money handling experience PREFERRED QUALIFICATIONS: â Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. â Literate and fluent in English â Excellent Math Skills â Basic computer skills (basic word, excel, outlook, and network skills are necessary) â Must be able to perform tasks with high efficiency and accuracy â Above average organizational abilities for sorting money, chips, coupons and other paper work â Ability to work in a small area with the same people for extended periods of time â Ability to repeatedly lift and carry up to 100 lbs â Ability to push-pull heavy carts across the casino floor and back of house areas WORK ENVIRONMENT: â Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Good manual dexterity to accurately handle cash, tickets, and racks of gaming-chips. Ability to stand for long periods of time and pull, lift, and carry objects up to 40lbs. Push and pull heavy carts up to 50lbs. Comfortable working with a team in a small locked and secure room. Must be able to work in a highly populated fast-paced environment. Must be able to work in an environment with bright lights, loud music, and varied temperatures. Be aware that surveillance cameras monitor the premises recording activity throughout the property on a 24-hour, 7 days per week basis.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Set up and break down of assigned work stations and maintaining its cleanliness. Keep station full at all times, especially during peak business times. Responsible for informing customers of the ingredients when asked. Cover cashiers on breaks and take guests' orders. Answer questions about food items, making recommendations upon request. Remove customers' dirty dishes from tables during the course of their meal using trays. Assist hosts with seating guests if necessary. Resetting tables after they have been cleared. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Accurately and appropriately set up banquet functions. Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Serving trays; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Must be at least 21 years of age. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Mar 26, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Set up and break down of assigned work stations and maintaining its cleanliness. Keep station full at all times, especially during peak business times. Responsible for informing customers of the ingredients when asked. Cover cashiers on breaks and take guests' orders. Answer questions about food items, making recommendations upon request. Remove customers' dirty dishes from tables during the course of their meal using trays. Assist hosts with seating guests if necessary. Resetting tables after they have been cleared. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Accurately and appropriately set up banquet functions. Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Serving trays; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Must be at least 21 years of age. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips and may vary based on experienceJOB SUMMARY: Responsible for Bingo floor Sales, Cashiering, Prize master, and Caller while providing superior guest service. Essential Job Functions: Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs by continually searching for hands and customers in need of service. Handle customer disputes to ensure that all guests have an enjoyable experience. Become familiar with all guests, remembering names and little facts. Possesses strong money handling skills in selling paper and paying off winners including providing correct change using mental math. Knowledge of documentation required in transactions. Possesses a thorough working knowledge of the various Bingo games and equipment. Basic knowledge of other services and games offered at this property. Knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and department guidelines. Exercises appropriate discretion in identifying situations that require management attention. Knowledge of calendar and special promotions and the ability to communicate them to the Bingo guests through one-on-one interactions and announcements. Coordinates with Bingo Supervisor and Security to detect and prevent attempts to cheat or damage gaming equipment and to identify floor irregularities to a Bingo Supervisor, Bingo Manager or Casino Manager. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Must be able to work scheduled shifts and positions including providing coverage for staffing and business needs. Must be available to work any shift on any day. Additional Job Duties: Other duties as assigned EDUCATION and/or EXPERIENCE: High school diploma or equivalent experience is preferred. 1-3 years of customer service experience required QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures and regulations pertaining to Bingo Operations. Must be able to get along with co-workers and work as a team across departments and levels of management. Must present a well-groomed appearance. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the Bingo Hall. Must be able to lift up to 20 pounds. Must be able to push and pull up to 75 pounds Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Excellent vision (including peripheral) is needed for game security. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Must have the manual dexterity and coordination to handle large quantities of bingo papers. DISCLAIMER:Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 25, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips and may vary based on experienceJOB SUMMARY: Responsible for Bingo floor Sales, Cashiering, Prize master, and Caller while providing superior guest service. Essential Job Functions: Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs by continually searching for hands and customers in need of service. Handle customer disputes to ensure that all guests have an enjoyable experience. Become familiar with all guests, remembering names and little facts. Possesses strong money handling skills in selling paper and paying off winners including providing correct change using mental math. Knowledge of documentation required in transactions. Possesses a thorough working knowledge of the various Bingo games and equipment. Basic knowledge of other services and games offered at this property. Knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and department guidelines. Exercises appropriate discretion in identifying situations that require management attention. Knowledge of calendar and special promotions and the ability to communicate them to the Bingo guests through one-on-one interactions and announcements. Coordinates with Bingo Supervisor and Security to detect and prevent attempts to cheat or damage gaming equipment and to identify floor irregularities to a Bingo Supervisor, Bingo Manager or Casino Manager. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Must be able to work scheduled shifts and positions including providing coverage for staffing and business needs. Must be available to work any shift on any day. Additional Job Duties: Other duties as assigned EDUCATION and/or EXPERIENCE: High school diploma or equivalent experience is preferred. 1-3 years of customer service experience required QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures and regulations pertaining to Bingo Operations. Must be able to get along with co-workers and work as a team across departments and levels of management. Must present a well-groomed appearance. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the Bingo Hall. Must be able to lift up to 20 pounds. Must be able to push and pull up to 75 pounds Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must have sense of urgency and keep up with fast-paced business practices. Must be able to work calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust. Excellent vision (including peripheral) is needed for game security. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Must have the manual dexterity and coordination to handle large quantities of bingo papers. DISCLAIMER:Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
SUMMARY The Grand Sierra is looking for energetic and customer service minded individuals to join the Food and Beverage team as a Cashier/Host. The Cashier/Host guarantees guests are served in a warm, accommodating and professional manner ensuring total guest satisfaction. Guarantee prompt, courteous and team minded service throughout the entire department and adhere to all Grand Sierra Resort standards. This role is highly visible and interacts with sponsors, vendors, clients, and GSR Management. Leads by example at all times and provides the highest level of customer service to all guests, vendors and clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Facilitate the payment of guest checks by processing cash, credit cards, room charges, or special billing. Responsible for recording all financial data required by accounting and control the issue and return of all guest checks. Receive payment from guests in the form of cash, credit cards, and room charges and comp slips; make change as needed, verify validity of charges, record charges and insure vouchers are properly executed in order to properly balance all monetary transactions. Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank. Post and payout tips as required. Create, and settle, all checks, comps, charges, etc., while running adding machine tapes on all charges. Count down bank and make accurate "drops" when required. Ability to operate a cash register, adding machine/calculator, telephone and credit card machine to complete guest transactions. Ability to operate cash register, photocopier, etc., in order to perform job functions and assist guests Interact with co-workers and customers in a professional and polite manner. Other duties may be assigned. QUALIFICATIONS Previous cashiering experience preferred. Candidate must possess the ability to deal with customers and co-workers in a tactful and respectful manner. Ability to read, write, speak and understand the English language in order to communicate with guests, employees and supervisors. LANGUAGE SKILLS Possess excellent communication skills, both in written and oral form. Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, Team Members and supervisors. Has the ability to effectively present information and respond to questions from groups of managers, staff, customers, and general public. EDUCATION Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. REASONING ABILITY Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must. OTHER QUALIFICATIONS Must be a minimum of 18 years of age. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel. PHYSICAL DEMANDS While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.
Mar 19, 2024
Full time
SUMMARY The Grand Sierra is looking for energetic and customer service minded individuals to join the Food and Beverage team as a Cashier/Host. The Cashier/Host guarantees guests are served in a warm, accommodating and professional manner ensuring total guest satisfaction. Guarantee prompt, courteous and team minded service throughout the entire department and adhere to all Grand Sierra Resort standards. This role is highly visible and interacts with sponsors, vendors, clients, and GSR Management. Leads by example at all times and provides the highest level of customer service to all guests, vendors and clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Facilitate the payment of guest checks by processing cash, credit cards, room charges, or special billing. Responsible for recording all financial data required by accounting and control the issue and return of all guest checks. Receive payment from guests in the form of cash, credit cards, and room charges and comp slips; make change as needed, verify validity of charges, record charges and insure vouchers are properly executed in order to properly balance all monetary transactions. Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank. Post and payout tips as required. Create, and settle, all checks, comps, charges, etc., while running adding machine tapes on all charges. Count down bank and make accurate "drops" when required. Ability to operate a cash register, adding machine/calculator, telephone and credit card machine to complete guest transactions. Ability to operate cash register, photocopier, etc., in order to perform job functions and assist guests Interact with co-workers and customers in a professional and polite manner. Other duties may be assigned. QUALIFICATIONS Previous cashiering experience preferred. Candidate must possess the ability to deal with customers and co-workers in a tactful and respectful manner. Ability to read, write, speak and understand the English language in order to communicate with guests, employees and supervisors. LANGUAGE SKILLS Possess excellent communication skills, both in written and oral form. Ability to read, write, speak and understand the English language in order to complete reports, correspondence and communicate with guests, Team Members and supervisors. Has the ability to effectively present information and respond to questions from groups of managers, staff, customers, and general public. EDUCATION Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. REASONING ABILITY Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must. OTHER QUALIFICATIONS Must be a minimum of 18 years of age. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel. PHYSICAL DEMANDS While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.
Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become an Oak Host. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Oak Host greets guests, monitors server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host/hostess is responsible for understanding and promoting monthly promotions and daily specials to ensure that all guests have an enjoyable experience. May act as cashier. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary: Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times. Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. Effectively communicates concerns and information to supervisor and listens to communication from supervisor. Effectively relates ideas for improvements to supervisor and management in accordance with chain of command. Observes and reports any and all unsafe behavior displayed by internal and external guests. Greets and seats guests, presents menus to guests, informs them of promotions and specials. Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. Takes names on waiting list, monitors restaurant server seating rotation/floor board plan. Observes tables and keeps track of clean, dirty and occupied tables. Takes guest information and quotes wait times to guests accurately when tables are not immediately available. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. Ensures waiting and foyer areas are kept clean. Acts as cashier as needed or assigned. May be assigned to various venues throughout the property depending on business needs. Assists other team members and departments to contribute to the best overall performance of the department. Upholds a Four Diamond & Four-Star service model. Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests. Regular punctual attendance. Ability to work required overtime. Excellent guest service and communication skills. Ability to read, write and communicate effectively in English. Superior attention to detail and accuracy. Troubleshooting and problem-solving abilities. Ability to meet strict deadlines. Ability to multi-task and remain organized. Must be able to maintain strict confidentiality, discreetness and tact at all times. Ability to deal effectively and interact well with team members and guests. Ability to resolve problems/conflicts in a diplomatic and tactful manner. Ability to adjust quickly to changing conditions. Ability to seek guidance when unsure. Ability to work with interruptions and/or distractions. Other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 1+ years food service experience preferred 1+ years guest service experience CERTIFICATES, LICENSES, REGISTRATIONS Must be able to obtain and maintain an Arkansas Racing License. OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.
Mar 19, 2024
Full time
Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become an Oak Host. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Oak Host greets guests, monitors server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host/hostess is responsible for understanding and promoting monthly promotions and daily specials to ensure that all guests have an enjoyable experience. May act as cashier. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary: Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times. Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. Effectively communicates concerns and information to supervisor and listens to communication from supervisor. Effectively relates ideas for improvements to supervisor and management in accordance with chain of command. Observes and reports any and all unsafe behavior displayed by internal and external guests. Greets and seats guests, presents menus to guests, informs them of promotions and specials. Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. Takes names on waiting list, monitors restaurant server seating rotation/floor board plan. Observes tables and keeps track of clean, dirty and occupied tables. Takes guest information and quotes wait times to guests accurately when tables are not immediately available. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. Ensures waiting and foyer areas are kept clean. Acts as cashier as needed or assigned. May be assigned to various venues throughout the property depending on business needs. Assists other team members and departments to contribute to the best overall performance of the department. Upholds a Four Diamond & Four-Star service model. Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests. Regular punctual attendance. Ability to work required overtime. Excellent guest service and communication skills. Ability to read, write and communicate effectively in English. Superior attention to detail and accuracy. Troubleshooting and problem-solving abilities. Ability to meet strict deadlines. Ability to multi-task and remain organized. Must be able to maintain strict confidentiality, discreetness and tact at all times. Ability to deal effectively and interact well with team members and guests. Ability to resolve problems/conflicts in a diplomatic and tactful manner. Ability to adjust quickly to changing conditions. Ability to seek guidance when unsure. Ability to work with interruptions and/or distractions. Other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 1+ years food service experience preferred 1+ years guest service experience CERTIFICATES, LICENSES, REGISTRATIONS Must be able to obtain and maintain an Arkansas Racing License. OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.
Job Summary: The Casino Services Shift Supervisor assists the Assistant Manager and Manager of the department in coordinating and monitoring all activities related to the cashiering and Caesars Rewards related functions of the Casino Services Department. This role enforces expectations and standards and serves as a coach to hourly team members and guides them to perform at their best daily. In addition this role promotes superior service to guests and other team members. This role also ensures accurate records of all transactions per gaming regulations, company/department policy, procedures and internal controls. Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Roles and Responsibilities: Monitors and inquires on guests' needs on a continual basis, ensuring all requests are promptly fulfilled. Handles and solves any concerns and questions guests may have, immediately addresses service issues and follows up to ensure guest satisfaction. Directly supervises and coaches all line level team members. Provides balanced feedback and recognition to team members on a daily basis. Promotes and maintains harmony among team members and resolves conflict. Monitors/supervises monetary transactions for all casino guests and team members. Work or assist with line level positions when volumes or staffing requires. Responds to all Caesars Rewards related requests for information, adjustments and investigation from but not limited to corporate Caesars Rewards, other properties' Caesars Rewards centers, other departments at Harrah's Gulf Coast and guests via phone, email or in person in a timely manner. Maintains accurate and consistent attendance, variance, policy/ procedure and communication records. Regularly performs random spotlight on service checks and provides feedback to ensure excellent and consistent guest service. Actively promotes, supports initiatives related to and ensures team members promote and suggest all Caesars related programs and products including but not limited to Caesars Rewards Visa, Caesars Rewards tier benefits and the Caesars Rewards app. Researches discrepancies related to cash activities. Verify AML/CTR/BSA/KYC related paperwork and entries to ensure accuracy. Monitors ticket redemption kiosks to ensure terminals are always in working order and that any non-repairable issues have been reported to NRT. Responsible for assisting credit guests in establishing credit, discussing credit rules and policies with guests, updating credit information and paperwork, obtaining temporary increases to their line, approving credit within authorization limit and discussing/assisting with hold dates. Responsible for accurate and timely completion of all shift checklist items. Displays fairness, professionalism, courtesy and consistency in all team member interactions. Assists in the meeting of all deadlines including but not limited to spotlight pace, documentation, performance evaluations, and return of audit and AML exceptions. Communicates all information provided via various channels on but not limited to Caesars Rewards programs and promotions, Special Events promotions, company events and changes to policy and procedure to direct reports in a timely manner. Ensures all new hires have completed training, review of policies and procedures and read in signs in a timely manner as well as returns the new hire checklist to HR in a reasonable time frame. Ensures all printed information available to team members is accurate and up to date including but not limited to property buzz planners and information, Caesars rewards programs, updates and promotions, Special Events rules and promotion information and self-exclusion logs. Assists in interviews of potential candidates to assist in the onboarding process. Maintains accountability of the Casino Services department in accordance with Harrah's Gulf Coast internal controls, MS State Gaming Commission regulations and requirements and internal policies and procedures. Reviews and maintains sufficient cash, reel reward and coin levels to ensure efficiency in operations. Manages staffing and breaks based on volume and business needs and daily monitors team members accumulated hours to avoid unnecessary overtime. Manages changes to posted schedules fairly and consistently. Reviews and maintains accurate records in timeworks on a daily basis and ensures all requested and necessary adjustments for PTO and errors are made by end of the work week. Creates an exciting atmosphere for guests and team members by role modeling spotlight on service behaviors and celebrating guest wins and team member successes with them. Continuously strives to improve service of guests and fellow team members by observing, using feedback or data and involving team members in discussions about service improvements. Implements and sustains positive changes within the department. Contributes to success and improvement of the business by providing ideas, suggestions and initiatives related to but not limited to guest service, communication, consistency, and efficiency in processes to Senior Leadership along with plans for implementation and by volunteering and being involved in projects, committees and task forces. Assists in preparation and completion of daily reports as requested. Maintains confidentiality and displays a high degree of integrity with all matters and documents regarding guests, team members and business operations. Ensures compliance with and keeps informed of all aspects of Title 31 and Responsible Gaming programs. Sets reasonable and measurable goals for direct reports and holds them accountable for meeting them. Performs cash handling tasks, as required and in accordance with the cash handling procedures. Responsible for maintaining cleanliness of guest and work areas"Å , including front line, supervisor office, credit area and back counters. Responsible for ensuring team members have the tools and supplies needed to perform their jobs on a daily basis. Ensures supply levels needed for replenishment are adequate Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: Previous supervisory experience in guest service related field or industry required. Previous customer service experience required. Previous experience in handling large amounts of cash. Knowledge of Title 31of the BSA preferred. Must possess excellent organizational skills, be highly detail oriented and have the ability to multi-task in a fast paced environment. Must have an excellent attendance record in previous positions. Must pass a drug test. Must be able to obtain and maintain required work permit. Must possess excellent customer service and interpersonal skills. Must have excellent mathematical skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 21 years of age. Must be willing to participate in on-going company and department classes and training. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business, promote Caesars Rewards products and inspire others to promote and suggest products and promotions. Must be able to work independently without supervision. Comfortable working in a fast paced, dynamic environment. Superior oral and written communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. Ability to handle and appropriately respond to upset, impatient or difficult guests and team members. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer, bar code scanner, optical scanner, check scanner, time stamp machine, iPhone, currency counter and coin sorter machine. Must be able to handle and bounce back from high stress situations. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 30 pounds.
Mar 16, 2024
Full time
Job Summary: The Casino Services Shift Supervisor assists the Assistant Manager and Manager of the department in coordinating and monitoring all activities related to the cashiering and Caesars Rewards related functions of the Casino Services Department. This role enforces expectations and standards and serves as a coach to hourly team members and guides them to perform at their best daily. In addition this role promotes superior service to guests and other team members. This role also ensures accurate records of all transactions per gaming regulations, company/department policy, procedures and internal controls. Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Roles and Responsibilities: Monitors and inquires on guests' needs on a continual basis, ensuring all requests are promptly fulfilled. Handles and solves any concerns and questions guests may have, immediately addresses service issues and follows up to ensure guest satisfaction. Directly supervises and coaches all line level team members. Provides balanced feedback and recognition to team members on a daily basis. Promotes and maintains harmony among team members and resolves conflict. Monitors/supervises monetary transactions for all casino guests and team members. Work or assist with line level positions when volumes or staffing requires. Responds to all Caesars Rewards related requests for information, adjustments and investigation from but not limited to corporate Caesars Rewards, other properties' Caesars Rewards centers, other departments at Harrah's Gulf Coast and guests via phone, email or in person in a timely manner. Maintains accurate and consistent attendance, variance, policy/ procedure and communication records. Regularly performs random spotlight on service checks and provides feedback to ensure excellent and consistent guest service. Actively promotes, supports initiatives related to and ensures team members promote and suggest all Caesars related programs and products including but not limited to Caesars Rewards Visa, Caesars Rewards tier benefits and the Caesars Rewards app. Researches discrepancies related to cash activities. Verify AML/CTR/BSA/KYC related paperwork and entries to ensure accuracy. Monitors ticket redemption kiosks to ensure terminals are always in working order and that any non-repairable issues have been reported to NRT. Responsible for assisting credit guests in establishing credit, discussing credit rules and policies with guests, updating credit information and paperwork, obtaining temporary increases to their line, approving credit within authorization limit and discussing/assisting with hold dates. Responsible for accurate and timely completion of all shift checklist items. Displays fairness, professionalism, courtesy and consistency in all team member interactions. Assists in the meeting of all deadlines including but not limited to spotlight pace, documentation, performance evaluations, and return of audit and AML exceptions. Communicates all information provided via various channels on but not limited to Caesars Rewards programs and promotions, Special Events promotions, company events and changes to policy and procedure to direct reports in a timely manner. Ensures all new hires have completed training, review of policies and procedures and read in signs in a timely manner as well as returns the new hire checklist to HR in a reasonable time frame. Ensures all printed information available to team members is accurate and up to date including but not limited to property buzz planners and information, Caesars rewards programs, updates and promotions, Special Events rules and promotion information and self-exclusion logs. Assists in interviews of potential candidates to assist in the onboarding process. Maintains accountability of the Casino Services department in accordance with Harrah's Gulf Coast internal controls, MS State Gaming Commission regulations and requirements and internal policies and procedures. Reviews and maintains sufficient cash, reel reward and coin levels to ensure efficiency in operations. Manages staffing and breaks based on volume and business needs and daily monitors team members accumulated hours to avoid unnecessary overtime. Manages changes to posted schedules fairly and consistently. Reviews and maintains accurate records in timeworks on a daily basis and ensures all requested and necessary adjustments for PTO and errors are made by end of the work week. Creates an exciting atmosphere for guests and team members by role modeling spotlight on service behaviors and celebrating guest wins and team member successes with them. Continuously strives to improve service of guests and fellow team members by observing, using feedback or data and involving team members in discussions about service improvements. Implements and sustains positive changes within the department. Contributes to success and improvement of the business by providing ideas, suggestions and initiatives related to but not limited to guest service, communication, consistency, and efficiency in processes to Senior Leadership along with plans for implementation and by volunteering and being involved in projects, committees and task forces. Assists in preparation and completion of daily reports as requested. Maintains confidentiality and displays a high degree of integrity with all matters and documents regarding guests, team members and business operations. Ensures compliance with and keeps informed of all aspects of Title 31 and Responsible Gaming programs. Sets reasonable and measurable goals for direct reports and holds them accountable for meeting them. Performs cash handling tasks, as required and in accordance with the cash handling procedures. Responsible for maintaining cleanliness of guest and work areas"Å , including front line, supervisor office, credit area and back counters. Responsible for ensuring team members have the tools and supplies needed to perform their jobs on a daily basis. Ensures supply levels needed for replenishment are adequate Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: Previous supervisory experience in guest service related field or industry required. Previous customer service experience required. Previous experience in handling large amounts of cash. Knowledge of Title 31of the BSA preferred. Must possess excellent organizational skills, be highly detail oriented and have the ability to multi-task in a fast paced environment. Must have an excellent attendance record in previous positions. Must pass a drug test. Must be able to obtain and maintain required work permit. Must possess excellent customer service and interpersonal skills. Must have excellent mathematical skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 21 years of age. Must be willing to participate in on-going company and department classes and training. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business, promote Caesars Rewards products and inspire others to promote and suggest products and promotions. Must be able to work independently without supervision. Comfortable working in a fast paced, dynamic environment. Superior oral and written communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Ability to tolerate cigarette/cigar smoke and e-cigarette vapor. Ability to handle and appropriately respond to upset, impatient or difficult guests and team members. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer, bar code scanner, optical scanner, check scanner, time stamp machine, iPhone, currency counter and coin sorter machine. Must be able to handle and bounce back from high stress situations. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 30 pounds.
Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies. Essential Duties and Responsibilities for each position include, but are not limited to, the following: Regular and consistent attendance Handling of emergency situations when called upon to do so General cleaning duties; and Compliance with our company dress code. Front of House Taking orders and counting back change from register Seeing to customers needs Checking orders and running them Performing fountain duties Keeping up on chores and making a safe and clean work environment Back of House Filling and making tickets Doing chores and cleaning duties to meet all of Regal and Health inspector standards Operating, preparing and cleaning of all concession related equipment Monitoring the cleanliness and operation of theatre vending equipment Assisting with all opening and closing duties as assigned by management Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Completion of cast certification program as a cast member and as box office cashier or progress towards completion required. If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Entertainment Responsible Beverage Server training on Regal Online University. Language Ability: Possess good public speaking, listen effectively and respond clearly and directly. Math Ability: Perform calculations with speed and accuracy and identify and correct errors. Reasoning Ability: Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition. Personal Skills: Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This is a smoke free facility When applying for this position, please use a desktop or laptop computer. Do not use a smartphone, tablet, etc. as your application may not be stored in our system and/or available for review
Mar 13, 2024
Full time
Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies. Essential Duties and Responsibilities for each position include, but are not limited to, the following: Regular and consistent attendance Handling of emergency situations when called upon to do so General cleaning duties; and Compliance with our company dress code. Front of House Taking orders and counting back change from register Seeing to customers needs Checking orders and running them Performing fountain duties Keeping up on chores and making a safe and clean work environment Back of House Filling and making tickets Doing chores and cleaning duties to meet all of Regal and Health inspector standards Operating, preparing and cleaning of all concession related equipment Monitoring the cleanliness and operation of theatre vending equipment Assisting with all opening and closing duties as assigned by management Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Completion of cast certification program as a cast member and as box office cashier or progress towards completion required. If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Entertainment Responsible Beverage Server training on Regal Online University. Language Ability: Possess good public speaking, listen effectively and respond clearly and directly. Math Ability: Perform calculations with speed and accuracy and identify and correct errors. Reasoning Ability: Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition. Personal Skills: Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This is a smoke free facility When applying for this position, please use a desktop or laptop computer. Do not use a smartphone, tablet, etc. as your application may not be stored in our system and/or available for review
Greets guests, answers phone calls, and receives funds from customers. Completes cash, check, or credit-card charge transactions. Counts money to verify amounts and issues receipts for funds received. Works in an efficient manner in a high-volume restaurant atmosphere. Works in a professional manner while maintaining a positive attitude and delivering superior Guest service at all times. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Greet Guest's promptly, courteously, and in a timely, friendly manner with an upbeat attitude Respond to Guest inquiries and requests in a courteous and polite manner Anticipate Guest needs Provide Guest's with information and directions Refers all unusual requests to Manager for proper handling Adhere to all The Company Standard Operating Procedures Maintain all The Company Sequence of Service Standards Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable Collect money, while following all proper cash handling and comp procedures Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests Pack and complete order as per guests' preference with any necessary condiments Properly label and date products per safety and sanitation procedures Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc. Provide information to Guests regarding our venues, menus, and pricing Recognize and cultivate regular Guests and repeat business Maintain line of sight/atmosphere control by circulating through your work area throughout shift Report any incidents of theft, vandalism, or violations Processes all payments including room charges, cash, credit card, comps, etc. Respond to Guest concerns/complaints regarding service or correct errors or resolve complaints with a positive attitude Ability to communicate in English with Guests and co-workers Keep the area clean and free of debris throughout shift Keep area organized Ensure nightly/weekly and opening/running/closing duties are completed Record and report any equipment failure and/or safety hazards to a Manager immediately Maintain Company Safety and Sanitation Standards Clean all spills and waste immediately Disposes trash in designated receptacles Prepare Guest checks through POS terminal functions Process Guest payment by cash, credit card, venue comps, and all other appropriate tender types Ability to perform basic math skills Obtain and return issued bank each day, count the bank and ensure it balances Responsible to ensure accurate accounting of all cashier monies Prepare the proper reporting forms for the day with name, date, shift, and outlet Stock cashier station with proper supplies Responsible for following proper checkout procedures Interact and entertain Guests in a professional, cordial and exemplary manner Assist all other team members as needed Create and maintain a SENSE OF URGENCY Appear in uniform for all shifts and promotional activities at scheduled time Performs other job-related duties as assigned Inform Management of any complaint, comments, or incident Assist and/ or complete additional tasks as assigned TRAINING REQUIREMENTS: Tao Group Hospitality in-venue cashier training EDUCATION/WORKING KNOWLEDGE: 1 years' experience in hospitality working in a high-volume venue 21+ years of age POS systems Guest relations Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines Knowledge of health, safety and sanitation regulations SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Ability to write and verbally communicate Must have good positive energy throughout the day Must be able to print legibly for team members, management, and guests to read Must be able to bend, kneel, and/or stand for extended periods of time Must be able to move quickly Must be able to push and lift up to 50 lbs. Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Exposure to cleaning materials May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Ability to maintain confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Mar 10, 2024
Full time
Greets guests, answers phone calls, and receives funds from customers. Completes cash, check, or credit-card charge transactions. Counts money to verify amounts and issues receipts for funds received. Works in an efficient manner in a high-volume restaurant atmosphere. Works in a professional manner while maintaining a positive attitude and delivering superior Guest service at all times. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Greet Guest's promptly, courteously, and in a timely, friendly manner with an upbeat attitude Respond to Guest inquiries and requests in a courteous and polite manner Anticipate Guest needs Provide Guest's with information and directions Refers all unusual requests to Manager for proper handling Adhere to all The Company Standard Operating Procedures Maintain all The Company Sequence of Service Standards Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable Collect money, while following all proper cash handling and comp procedures Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests Pack and complete order as per guests' preference with any necessary condiments Properly label and date products per safety and sanitation procedures Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc. Provide information to Guests regarding our venues, menus, and pricing Recognize and cultivate regular Guests and repeat business Maintain line of sight/atmosphere control by circulating through your work area throughout shift Report any incidents of theft, vandalism, or violations Processes all payments including room charges, cash, credit card, comps, etc. Respond to Guest concerns/complaints regarding service or correct errors or resolve complaints with a positive attitude Ability to communicate in English with Guests and co-workers Keep the area clean and free of debris throughout shift Keep area organized Ensure nightly/weekly and opening/running/closing duties are completed Record and report any equipment failure and/or safety hazards to a Manager immediately Maintain Company Safety and Sanitation Standards Clean all spills and waste immediately Disposes trash in designated receptacles Prepare Guest checks through POS terminal functions Process Guest payment by cash, credit card, venue comps, and all other appropriate tender types Ability to perform basic math skills Obtain and return issued bank each day, count the bank and ensure it balances Responsible to ensure accurate accounting of all cashier monies Prepare the proper reporting forms for the day with name, date, shift, and outlet Stock cashier station with proper supplies Responsible for following proper checkout procedures Interact and entertain Guests in a professional, cordial and exemplary manner Assist all other team members as needed Create and maintain a SENSE OF URGENCY Appear in uniform for all shifts and promotional activities at scheduled time Performs other job-related duties as assigned Inform Management of any complaint, comments, or incident Assist and/ or complete additional tasks as assigned TRAINING REQUIREMENTS: Tao Group Hospitality in-venue cashier training EDUCATION/WORKING KNOWLEDGE: 1 years' experience in hospitality working in a high-volume venue 21+ years of age POS systems Guest relations Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines Knowledge of health, safety and sanitation regulations SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Ability to write and verbally communicate Must have good positive energy throughout the day Must be able to print legibly for team members, management, and guests to read Must be able to bend, kneel, and/or stand for extended periods of time Must be able to move quickly Must be able to push and lift up to 50 lbs. Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Exposure to cleaning materials May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Ability to maintain confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
The Courtyard Marriott Columbus OSU is currently seeking a part-time Barista/Breakfast Attendant to join our team! The shifts we are looking to fill are AM, 6:00am - 1pm. Our attractive compensation package includes a $15 hourly wage plus tips, medical, dental, vision, life, 401k with match, vacation earned on an accrual basis, paid holidays after 90 days, dining and travel discounts, and special offers from our business partners. The Bistro at Courtyard is a chic, fast-casual concept restaurant offering an eclectic menu including a variety of refreshing to-go options as well as full sit-down fare including Starbucks coffee. Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages, to preparing ingredients for cooking, including portioning, chopping, and storing food. This position processes all orders and collects payment from customers, and provides assistance in food & beverage areas including busing, cleaning, resetting tables, and delivering food to guests. This position also performs general cleaning and maintenance of food and beverage prep areas, counts the bank at end of shifts, and follows property control audit standards and cash handling procedures. Primary Responsibilities: Act with integrity, honesty, and knowledge that promotes the culture, values and philosophy of Hyatt Place. Complete opening and closing duties including setting up necessary supplies and tools. Cleaning all equipment and areas. Set up, stock, and maintain work areas. Take orders from customers, input orders into micros, and obtain payment and provide change. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Prepare food, coffee and other beverages, including alcohol. Prepare ingredients for cooking, including portioning, chopping, and storing food. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Process all orders and collect payment from customers. Provide assistance in Food and Beverage areas including busing, cleaning and resetting tables Delivering food to guests. General cleaning of food and beverage prep areas and other areas within the lobby area. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Physical Requirements: These physical demands are representative of the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. Associate must be able to sit in the same position stand for up to 8 hours a day consecutively. Associate may be required to stand, may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Associate is often required to sit and use his or her hands and fingers, to handle or feel. Ability to lift, pull, and push moderate weight (minimum of 20 lbs). Vision abilities required by this job include close vision. Qualifications, Education, Experience, Skills, and Abilities: High school diploma or equivalent required. Customer service. Communication. Attention to detail. Ability to develop constructive working and interpersonal relationships with colleagues and customers. Problem solving and decision making skills. Service orientation and excellent organizational skills. Hands-on experience with cash register and POS systems. Active listening and effective communication skills. Able to work in a fast paced environment. Ability to read and process orders as they appear on the screen. Food safety and sanitation knowledge required. The Courtyard Marriott Columbus OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Mar 04, 2024
Full time
The Courtyard Marriott Columbus OSU is currently seeking a part-time Barista/Breakfast Attendant to join our team! The shifts we are looking to fill are AM, 6:00am - 1pm. Our attractive compensation package includes a $15 hourly wage plus tips, medical, dental, vision, life, 401k with match, vacation earned on an accrual basis, paid holidays after 90 days, dining and travel discounts, and special offers from our business partners. The Bistro at Courtyard is a chic, fast-casual concept restaurant offering an eclectic menu including a variety of refreshing to-go options as well as full sit-down fare including Starbucks coffee. Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages, to preparing ingredients for cooking, including portioning, chopping, and storing food. This position processes all orders and collects payment from customers, and provides assistance in food & beverage areas including busing, cleaning, resetting tables, and delivering food to guests. This position also performs general cleaning and maintenance of food and beverage prep areas, counts the bank at end of shifts, and follows property control audit standards and cash handling procedures. Primary Responsibilities: Act with integrity, honesty, and knowledge that promotes the culture, values and philosophy of Hyatt Place. Complete opening and closing duties including setting up necessary supplies and tools. Cleaning all equipment and areas. Set up, stock, and maintain work areas. Take orders from customers, input orders into micros, and obtain payment and provide change. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Prepare food, coffee and other beverages, including alcohol. Prepare ingredients for cooking, including portioning, chopping, and storing food. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Process all orders and collect payment from customers. Provide assistance in Food and Beverage areas including busing, cleaning and resetting tables Delivering food to guests. General cleaning of food and beverage prep areas and other areas within the lobby area. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Physical Requirements: These physical demands are representative of the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. Associate must be able to sit in the same position stand for up to 8 hours a day consecutively. Associate may be required to stand, may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Associate is often required to sit and use his or her hands and fingers, to handle or feel. Ability to lift, pull, and push moderate weight (minimum of 20 lbs). Vision abilities required by this job include close vision. Qualifications, Education, Experience, Skills, and Abilities: High school diploma or equivalent required. Customer service. Communication. Attention to detail. Ability to develop constructive working and interpersonal relationships with colleagues and customers. Problem solving and decision making skills. Service orientation and excellent organizational skills. Hands-on experience with cash register and POS systems. Active listening and effective communication skills. Able to work in a fast paced environment. Ability to read and process orders as they appear on the screen. Food safety and sanitation knowledge required. The Courtyard Marriott Columbus OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.