JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
HRI Hospitality
104 Market St, Shreveport, LA, USA
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
Mar 22, 2024
Full time
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
The Headlands Coastal Lodge & Spa Assistant General Manager is responsible for assisting the General Manager in the day-to-day operations of the lodge. The AGM will directly oversee the daily operations at Tidepools Spa & Wellness and the Adventure Center and will provide leadership and direct support for the Welcome Team at the direction of the General manager. This position will work to ensure that all guest experiences are flawless and fully in-line with our brand promise of "Extraordinary Coastal Experiences." The AGM will work closely with the General Manager to achieve overall goals for the property and to receive direction, clear expectations, and goals within their areas of responsibility. Key Accountabilities: Lead the teams at Tidepools and Adventures to ensure that all team members are professional, kind, and ready to deliver a flawless experience to our guests. Be responsible for curating and delivering the highest level of service through well trained and managed team members. Be available at peak business times to ensure that guests are receiving the best experience possible. Be ready to follow up quickly on guest issues. Will reach out immediately and will work with teams to prevent future issues, when necessary. Work with all HL teams to ensure that the guest experience and our brand "story" is seamless throughout our property. Work with the GM to ideate and create new processes and programs that will continually add value to our brand. Always maintain a professional appearance and demeanor Collaborate with other departments and stakeholders to improve communication, create opportunities for our guests, and solve problems. Be responsible for overseeing the day-to-day operation of Tidepools Spa & Wellness and the Adventure Center. Be accountable for the financial success of the above businesses. Provide leadership and direct support for the Welcome team, who will be directly led by the Guest Relations manager. Work with the GM to understand vision and business goals for their departments and be responsible for achieving them. Monitor daily sales and performance information to ensure that all areas of our business are meeting goals. Will work with teams to correct course quickly if we are off from our goals. Work with and develop managers, leaders, and PICs within the businesses they are responsible for. Work with the GM to create and analyze budgets for the Headlands teams. Provide direction and assistance to all Headlands departments in the absence of the GM. Champion culture for the Headlands team, fostering an environment of accountability, learning, and fun! Ensure that we are hiring and retaining excellent people that are ready and able to deliver amazing experiences. Help ensure that all team members are trained on the Headlands brand and knowledgeable on the overall goal of the Headlands experience. Ensure each team member understands their unique role in delivering amazing experiences. Provide feedback, coaching and growth opportunities for team members. Help create a Headlands team that is united across all areas and works as one! We are ALL part of the same great Lodge and the same incredible experience we offer to our guests! Ensure that the Tidepools experience consistently meets the standards of our brand promise. Regularly collaborate with stakeholders to create, improve, and deliver a seamless guest experience. Optimize the treatment schedule to ensure the maximum number of available treatments for guests. Resolve all guest issues through the lens of our core values. Be knowledgeable and work to optimize all software and systems. Complete daily and monthly reporting and review to see trends and opportunities. Accurately complete and submit payroll and invoices to meet the set deadlines. Partner with Human Resources to meet all standards. Ensure all physical spaces, equipment and tools are maintained and meet the brand standards along with local, state and federal regulations. Be an expert in spa product lines and ensure that Tidepools is always offering the best products that meet our brand's standard. Plan and forecast the business needs to meet the seasonal guest demands. Manage ordering retail and backbar inventory to meet business demand and budget. Develop spa treatment offerings that highlight relevant partners, are on brand and change seasonally. Collaborate with the Director of Brand Engagement to develop and maintain the retail guest experience in Tidepools. Ensure all team members maintain all certifications and health and safety guidelines. Preferred Skills: High School Diploma or GED 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint Spa Manager Certification High school diploma or equivalent Prior spa reservations experience preferred Prior hospitality experience preferred At least two years customer service experience required Must be a United States citizen or possess a valid work permit Ability to work a flexible schedule that may include evenings, weekends and holidays Must possess a current and valid OLCC servers permit and CPR card. 5 years previous hospitality experience with 2 years of management experience necessary. Ability to interpret and respond to financial results Excellent written and oral communication skills required. Knowledge and enthusiasm for Central Oregon outdoor and other activities strongly desired. Positive interpersonal skills required. Excellent computer and typing skills are required. Excel and Word proficiency desired. Excellent listening and comprehension skills required. Must be able to remain standing for long periods of the day. Ability to lift and carry items up to 25 lbs without assistance. Compensation details: 0 Yearly Salary PI9bde1-
Apr 12, 2024
Full time
The Headlands Coastal Lodge & Spa Assistant General Manager is responsible for assisting the General Manager in the day-to-day operations of the lodge. The AGM will directly oversee the daily operations at Tidepools Spa & Wellness and the Adventure Center and will provide leadership and direct support for the Welcome Team at the direction of the General manager. This position will work to ensure that all guest experiences are flawless and fully in-line with our brand promise of "Extraordinary Coastal Experiences." The AGM will work closely with the General Manager to achieve overall goals for the property and to receive direction, clear expectations, and goals within their areas of responsibility. Key Accountabilities: Lead the teams at Tidepools and Adventures to ensure that all team members are professional, kind, and ready to deliver a flawless experience to our guests. Be responsible for curating and delivering the highest level of service through well trained and managed team members. Be available at peak business times to ensure that guests are receiving the best experience possible. Be ready to follow up quickly on guest issues. Will reach out immediately and will work with teams to prevent future issues, when necessary. Work with all HL teams to ensure that the guest experience and our brand "story" is seamless throughout our property. Work with the GM to ideate and create new processes and programs that will continually add value to our brand. Always maintain a professional appearance and demeanor Collaborate with other departments and stakeholders to improve communication, create opportunities for our guests, and solve problems. Be responsible for overseeing the day-to-day operation of Tidepools Spa & Wellness and the Adventure Center. Be accountable for the financial success of the above businesses. Provide leadership and direct support for the Welcome team, who will be directly led by the Guest Relations manager. Work with the GM to understand vision and business goals for their departments and be responsible for achieving them. Monitor daily sales and performance information to ensure that all areas of our business are meeting goals. Will work with teams to correct course quickly if we are off from our goals. Work with and develop managers, leaders, and PICs within the businesses they are responsible for. Work with the GM to create and analyze budgets for the Headlands teams. Provide direction and assistance to all Headlands departments in the absence of the GM. Champion culture for the Headlands team, fostering an environment of accountability, learning, and fun! Ensure that we are hiring and retaining excellent people that are ready and able to deliver amazing experiences. Help ensure that all team members are trained on the Headlands brand and knowledgeable on the overall goal of the Headlands experience. Ensure each team member understands their unique role in delivering amazing experiences. Provide feedback, coaching and growth opportunities for team members. Help create a Headlands team that is united across all areas and works as one! We are ALL part of the same great Lodge and the same incredible experience we offer to our guests! Ensure that the Tidepools experience consistently meets the standards of our brand promise. Regularly collaborate with stakeholders to create, improve, and deliver a seamless guest experience. Optimize the treatment schedule to ensure the maximum number of available treatments for guests. Resolve all guest issues through the lens of our core values. Be knowledgeable and work to optimize all software and systems. Complete daily and monthly reporting and review to see trends and opportunities. Accurately complete and submit payroll and invoices to meet the set deadlines. Partner with Human Resources to meet all standards. Ensure all physical spaces, equipment and tools are maintained and meet the brand standards along with local, state and federal regulations. Be an expert in spa product lines and ensure that Tidepools is always offering the best products that meet our brand's standard. Plan and forecast the business needs to meet the seasonal guest demands. Manage ordering retail and backbar inventory to meet business demand and budget. Develop spa treatment offerings that highlight relevant partners, are on brand and change seasonally. Collaborate with the Director of Brand Engagement to develop and maintain the retail guest experience in Tidepools. Ensure all team members maintain all certifications and health and safety guidelines. Preferred Skills: High School Diploma or GED 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint Spa Manager Certification High school diploma or equivalent Prior spa reservations experience preferred Prior hospitality experience preferred At least two years customer service experience required Must be a United States citizen or possess a valid work permit Ability to work a flexible schedule that may include evenings, weekends and holidays Must possess a current and valid OLCC servers permit and CPR card. 5 years previous hospitality experience with 2 years of management experience necessary. Ability to interpret and respond to financial results Excellent written and oral communication skills required. Knowledge and enthusiasm for Central Oregon outdoor and other activities strongly desired. Positive interpersonal skills required. Excellent computer and typing skills are required. Excel and Word proficiency desired. Excellent listening and comprehension skills required. Must be able to remain standing for long periods of the day. Ability to lift and carry items up to 25 lbs without assistance. Compensation details: 0 Yearly Salary PI9bde1-
Public School of North Carolina
Kinston, North Carolina
Pay Grade: 52 ($15.00 per hour) See Below for Job Description Substitute Child Nutrition Assistant- On an as needed basis- hours will vary GENERAL STATEMENT OF JOB Under general supervision, responsible for assisting the manager in oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring atmosphere. Responsible for organizing, training, food production, food service activities, and assisting the Child Nutrition Manager with all record management and reporting functions. Will assist with development of kitchen staff and promotes good community relations among school clientele and broader community as directed by the manager. May function as cook, cashier, server or helper. Assists in maintaining National School Lunch Program (NSLP) compliance of Free and Reduced meals at the point of sale, as well as keeping accurate records of the same in accordance with local, state and federal rules and regulations and USDA requirements. Duties include but not limited to performing routine tasks such as participating in food preparation, serving, cleaning, food temperature checks cashiering, and sanitation tasks. Submit all food and non-food orders, payroll, attendance, production sheets, inventory, maintenance and equipment requests correctly and timely. Employee must have ability to work a computer using current software to order all foods and supplies according to established specifications and procedures when needed. Reports to the Child Nutrition Manager. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Prepares, cooks, and serves meals according to specified standardized recipes; prepares meals for special diets according to recipes or other instructions provided. Uses batch cooking methods and replenishes the warming cabinets and/or serving line(s) to maintain properly cooked food items during the serving period. Assure that safe and sanitary practices in all phases of the TPHC procedures ae followed by all personnel to meet or exceed established health department and Hazard Analysis and Critical Control Points (HACCP) standards. Reviews menu and production records daily; Order food items to meet portion sizes, servings per unit or size, and expected production capacity per recipe. Suggests menu substitutions as necessary, and coordinates work schedule to meet serving schedule. Unpacks and carries canned and fresh fruits and vegetables, and frozen processed meats from storage to the food preparation area; transports breads, rolls, desserts, and other items to specified areas; transfers food items from cooking equipment to serving lines. Assists manager in ordering correct quantity of foods, ensure receiving, storing, handling, preparing, and serving of food are performed according to established standards. Check deliveries for invoice accuracy and report shortages. Monitor and report receipt of items of unacceptable quality or condition by following policies. Provide oversight of storage for all food and non-food supplies to ensure compliance with recommended storage requirements, maintaining the cleanliness and organization of food storage areas, dating and putting up delivery stock, and counting monthly physical inventory. May serve meals or supplemental menu items, answer inquiries pertaining to food and meal items and provide excellent customer service. Prepare fresh fruits and vegetables, assembles salads, wraps sandwiches, pans food items, bakes cookies, assembles items for meal service at future times and/or locations such as prepping breakfast items for next-day service. Preps the serving line with appropriate condiments and paper products, monitors to ensure cleanliness and stocked throughout serving period. May open canned items, prepare condiment trays, fill drink cups, place milk in coolers, place ice cream in open freezers or replenish any other items as needed. Acts as cashier or back up during breakfast or lunch serving period. Maintains financial integrity for purchased meals and other foods in cafeteria through, kiosk or other remote sites to support data integrity. Collects and records advanced payments for lunches and breakfasts, recording amount paid in accordance with established procedures to maintain accurate student files. Responsible for maintaining accurate reports of daily and monthly financial, production, and activity records for student meal charges. Counts money at end of meal service and prepares money and checks for deposit, rolls loose coins, follows established policies and procedures. May assist manager with preparation of deposit and may deliver or secure bank deposit in manager's absence. Assists in maintenance of accurate Free and Reduced meal rosters and in screening Free and Reduced applications according to established procedures and policies as directed by manager. Assists students, parents, teachers and school staff with questions concerning meal program. Enforce standards of cleanliness, health, and safety collection. Supports and assists in the sanitation process while maintaining proper sanitizer levels in all sinks and containers and of all cafeteria utensils pots, pans, and serving utensils. Sweeping and mopping, walls, high dusting, floor drains, loading dock; carrying out bags of garbage and placing in dumpster. May also assist with wiping or washing tables, chairs, or benches in dining room. Assists with wrapping, recording, labeling, dating and putting away food at end of serving time; records leftovers in addition to maintaining accurate records of foods used, produced, and served on food production record. Takes and records temperatures of foods and food holding equipment including but not limited to freezers, coolers and warming cabinets. Completes assigned reports including temperature logs, production records and cashier's cash summary. Assists with dating and putting away delivery of food items weighing 50 pounds or less into proper storage space. May be assigned to check in deliveries. Must follow workplace safety procedures including the use of safety and personal protective equipment. Receives training on the time management system and required to demonstrate knowledge of the proper use of the system on a daily basis. May serve as the Person in Charge (PIC) in the event that the manager is not in the facility. The purpose of the PIC is to be the lead person responsible for the safe production, service and overall handling of all matters related to food. The PIC will be the point person in the event that the Health Department or other public entities visit the school for the purpose of inspections. Establishes and maintains positive and effective working relationships with a broad diversity of students, staff, and the public. Ensure compliance with established food safety practices regarding proper dress and hygiene. Attends workshops, classes, lectures, etc., as directed, to enhance and maintain knowledge of food services. ADDITIONAL JOB FUNCTIONS May function as cook, cashier, server or helper. Should be prepared to answer questions regarding ingredients that address food allergies or meal components eligibility, food items as they count toward a reimbursable meal and/or pricing of a la carte items. Performs other related work as required. MINIMUM TRAINING AND EXPERIENCE A High School Diploma or GED preferred and 1 to 2 years of experience in the preparation of foods in an institutional setting or childcare; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of commercial equipment including ovens, steamers, combi ovens, braising pans, and all types of kitchen utensils and tools pertaining to food service, etc. Must be able to lift up to 50 pounds on occasion, exert up to 25 pounds of force regularly, or 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. Must be able to stand for hours. Must be able to bend, twist, lift, stoop, reach overhead to perform assigned tasks. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Requires the ability to receive instructions, assignments or directions from superiors. Requires the ability to work cooperatively with coworkers to complete group tasks and to serve customer needs. Language Ability: Requires the ability to read and understand a variety of correspondence, menus, recipes, work schedule and productions sheets, etc. Requires the ability to prepare simple reports, logs, and lists. Requires the ability to speak to people with poise, voice control, self- control and confidence. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to correctly utilize mathematical formulas while following standardized recipes; to add and subtract; multiply and divide; to work with fractions, utilize decimals and percentages, and to complete their time sheet correctly. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape . click apply for full job details
Mar 23, 2024
Full time
Pay Grade: 52 ($15.00 per hour) See Below for Job Description Substitute Child Nutrition Assistant- On an as needed basis- hours will vary GENERAL STATEMENT OF JOB Under general supervision, responsible for assisting the manager in oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring atmosphere. Responsible for organizing, training, food production, food service activities, and assisting the Child Nutrition Manager with all record management and reporting functions. Will assist with development of kitchen staff and promotes good community relations among school clientele and broader community as directed by the manager. May function as cook, cashier, server or helper. Assists in maintaining National School Lunch Program (NSLP) compliance of Free and Reduced meals at the point of sale, as well as keeping accurate records of the same in accordance with local, state and federal rules and regulations and USDA requirements. Duties include but not limited to performing routine tasks such as participating in food preparation, serving, cleaning, food temperature checks cashiering, and sanitation tasks. Submit all food and non-food orders, payroll, attendance, production sheets, inventory, maintenance and equipment requests correctly and timely. Employee must have ability to work a computer using current software to order all foods and supplies according to established specifications and procedures when needed. Reports to the Child Nutrition Manager. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Prepares, cooks, and serves meals according to specified standardized recipes; prepares meals for special diets according to recipes or other instructions provided. Uses batch cooking methods and replenishes the warming cabinets and/or serving line(s) to maintain properly cooked food items during the serving period. Assure that safe and sanitary practices in all phases of the TPHC procedures ae followed by all personnel to meet or exceed established health department and Hazard Analysis and Critical Control Points (HACCP) standards. Reviews menu and production records daily; Order food items to meet portion sizes, servings per unit or size, and expected production capacity per recipe. Suggests menu substitutions as necessary, and coordinates work schedule to meet serving schedule. Unpacks and carries canned and fresh fruits and vegetables, and frozen processed meats from storage to the food preparation area; transports breads, rolls, desserts, and other items to specified areas; transfers food items from cooking equipment to serving lines. Assists manager in ordering correct quantity of foods, ensure receiving, storing, handling, preparing, and serving of food are performed according to established standards. Check deliveries for invoice accuracy and report shortages. Monitor and report receipt of items of unacceptable quality or condition by following policies. Provide oversight of storage for all food and non-food supplies to ensure compliance with recommended storage requirements, maintaining the cleanliness and organization of food storage areas, dating and putting up delivery stock, and counting monthly physical inventory. May serve meals or supplemental menu items, answer inquiries pertaining to food and meal items and provide excellent customer service. Prepare fresh fruits and vegetables, assembles salads, wraps sandwiches, pans food items, bakes cookies, assembles items for meal service at future times and/or locations such as prepping breakfast items for next-day service. Preps the serving line with appropriate condiments and paper products, monitors to ensure cleanliness and stocked throughout serving period. May open canned items, prepare condiment trays, fill drink cups, place milk in coolers, place ice cream in open freezers or replenish any other items as needed. Acts as cashier or back up during breakfast or lunch serving period. Maintains financial integrity for purchased meals and other foods in cafeteria through, kiosk or other remote sites to support data integrity. Collects and records advanced payments for lunches and breakfasts, recording amount paid in accordance with established procedures to maintain accurate student files. Responsible for maintaining accurate reports of daily and monthly financial, production, and activity records for student meal charges. Counts money at end of meal service and prepares money and checks for deposit, rolls loose coins, follows established policies and procedures. May assist manager with preparation of deposit and may deliver or secure bank deposit in manager's absence. Assists in maintenance of accurate Free and Reduced meal rosters and in screening Free and Reduced applications according to established procedures and policies as directed by manager. Assists students, parents, teachers and school staff with questions concerning meal program. Enforce standards of cleanliness, health, and safety collection. Supports and assists in the sanitation process while maintaining proper sanitizer levels in all sinks and containers and of all cafeteria utensils pots, pans, and serving utensils. Sweeping and mopping, walls, high dusting, floor drains, loading dock; carrying out bags of garbage and placing in dumpster. May also assist with wiping or washing tables, chairs, or benches in dining room. Assists with wrapping, recording, labeling, dating and putting away food at end of serving time; records leftovers in addition to maintaining accurate records of foods used, produced, and served on food production record. Takes and records temperatures of foods and food holding equipment including but not limited to freezers, coolers and warming cabinets. Completes assigned reports including temperature logs, production records and cashier's cash summary. Assists with dating and putting away delivery of food items weighing 50 pounds or less into proper storage space. May be assigned to check in deliveries. Must follow workplace safety procedures including the use of safety and personal protective equipment. Receives training on the time management system and required to demonstrate knowledge of the proper use of the system on a daily basis. May serve as the Person in Charge (PIC) in the event that the manager is not in the facility. The purpose of the PIC is to be the lead person responsible for the safe production, service and overall handling of all matters related to food. The PIC will be the point person in the event that the Health Department or other public entities visit the school for the purpose of inspections. Establishes and maintains positive and effective working relationships with a broad diversity of students, staff, and the public. Ensure compliance with established food safety practices regarding proper dress and hygiene. Attends workshops, classes, lectures, etc., as directed, to enhance and maintain knowledge of food services. ADDITIONAL JOB FUNCTIONS May function as cook, cashier, server or helper. Should be prepared to answer questions regarding ingredients that address food allergies or meal components eligibility, food items as they count toward a reimbursable meal and/or pricing of a la carte items. Performs other related work as required. MINIMUM TRAINING AND EXPERIENCE A High School Diploma or GED preferred and 1 to 2 years of experience in the preparation of foods in an institutional setting or childcare; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of commercial equipment including ovens, steamers, combi ovens, braising pans, and all types of kitchen utensils and tools pertaining to food service, etc. Must be able to lift up to 50 pounds on occasion, exert up to 25 pounds of force regularly, or 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. Must be able to stand for hours. Must be able to bend, twist, lift, stoop, reach overhead to perform assigned tasks. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Requires the ability to receive instructions, assignments or directions from superiors. Requires the ability to work cooperatively with coworkers to complete group tasks and to serve customer needs. Language Ability: Requires the ability to read and understand a variety of correspondence, menus, recipes, work schedule and productions sheets, etc. Requires the ability to prepare simple reports, logs, and lists. Requires the ability to speak to people with poise, voice control, self- control and confidence. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to correctly utilize mathematical formulas while following standardized recipes; to add and subtract; multiply and divide; to work with fractions, utilize decimals and percentages, and to complete their time sheet correctly. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape . click apply for full job details
Public School of North Carolina
Louisburg, North Carolina
GENERAL STATEMENT OF JOB Under general supervision, responsible for assisting the manager in oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring atmosphere. Responsible for organizing, training, food production, food service activities, and assisting the School Nutrition Manager with all record management and reporting functions. Will assist with development of kitchen staff and promotes good community relations among school clientele and broader community as directed by the manager. May function as cook, cashier, server or helper. Assists in maintaining National School Lunch Program (NSLP) compliance of Free and Reduced meals at the point of sale, as well as keeping accurate records of the same in accordance with local, state and federal rules and regulations and USDA requirements. Duties include but not limited to performing routine tasks such as participating in food preparation, serving, cleaning, food temperature checks cashiering, and sanitation tasks. Submit all food and non-food orders, payroll, attendance, production sheets, inventory, maintenance and equipment requests correctly and timely. Employee must have ability to work a computer using current software to order all foods and supplies according to established specifications and procedures when needed. Reports to the School Nutrition Manager. This position is a dual employment position and will also require the employee to be a bus driver. The employee must be able to acquire and maintain the appropriate licensure to drive a school bus. Failure to acquire, maintain or perform the duties of both positions will result in dismissal from both components of the dual employement position. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Prepares, cooks, and serves meals according to specified standardized recipes; prepares meals for special diets according to recipes or other instructions provided. Uses batch cooking methods and replenishes the warming cabinets and/or serving line(s) to maintain properly cooked food items during the serving period. Assure that safe and sanitary practices in all phases of the TPHC procedures ae followed by all personnel to meet or exceed established health department and Hazard Analysis and Critical Control Points (HACCP) standards. Reviews menu and production records daily; Order food items to meet portion sizes, servings per unit or size, and expected production capacity per recipe. Suggests menu substitutions as necessary, and coordinates work schedule to meet serving schedule. Unpacks and carries canned and fresh fruits and vegetables, and frozen processed meats from storage to the food preparation area; transports breads, rolls, desserts, and other items to specified areas; transfers food items from cooking equipment to serving lines. Assists manager in ordering correct quantity of foods, ensure receiving, storing, handling, preparing, and serving of food are performed according to established standards. Check deliveries for invoice accuracy and report shortages. Monitor and report receipt of items of unacceptable quality or condition by following policies. Provide oversight of storage for all food and non-food supplies to ensure compliance with recommended storage requirements, maintaining the cleanliness and organization of food storage areas, dating and putting up delivery stock, and counting monthly physical inventory. May serve meals or supplemental menu items, answer inquiries pertaining to food and meal items and provide excellent customer service. Prepare fresh fruits and vegetables, assembles salads, wraps sandwiches, pans food items, bakes cookies, assembles items for meal service at future times and/or locations such as prepping breakfast items for next-day service. Preps the serving line with appropriate condiments and paper products, monitors to ensure cleanliness and stocked throughout serving period. May open canned items, prepare condiment trays, fill drink cups, place milk in coolers, place ice cream in open freezers or replenish any other items as needed. Acts as cashier or back up during breakfast or lunch serving period. Maintains financial integrity for purchased meals and other foods in cafeteria through, kiosk or other remote sites to support data integrity. Collects and records advanced payments for lunches and breakfasts, recording amount paid in accordance with established procedures to maintain accurate student files. Responsible for maintaining accurate reports of daily and monthly financial, production, and activity records for student meal charges. Counts money at end of meal service and prepares money and checks for deposit, rolls loose coins, follows established policies and procedures. May assist manager with preparation of deposit and may deliver or secure bank deposit in manager's absence. Assists in maintenance of accurate Free and Reduced meal rosters and in screening Free and Reduced applications according to established procedures and policies as directed by manager. Assists students, parents, teachers and school staff with questions concerning meal program. Enforce standards of cleanliness, health, and safety collection. Supports and assists in the sanitation process while maintaining proper sanitizer levels in all sinks and containers and of all cafeteria utensils pots, pans, and serving utensils. Sweeping and mopping, walls, high dusting, floor drains, loading dock; carrying out bags of garbage and placing in dumpster. May also assist with wiping or washing tables, chairs, or benches in dining room. Assists with wrapping, recording, labeling, dating and putting away food at end of serving time; records leftovers in addition to maintaining accurate records of foods used, produced, and served on food production record. Takes and records temperatures of foods and food holding equipment including but not limited to freezers, coolers and warming cabinets. Completes assigned reports including temperature logs, production records and cashier's cash summary. Assists with dating and putting away delivery of food items weighing 50 pounds or less into proper storage space. May be assigned to check in deliveries. Must follow workplace safety procedures including the use of safety and personal protective equipment. Receives training on the time management system and required to demonstrate knowledge of the proper use of the system on a daily basis. May serve as the Person in Charge (PIC) in the event that the manager is not in the facility. The purpose of the PIC is to be the lead person responsible for the safe production, service and overall handling of all matters related to food. The PIC will be the point person in the event that the Health Department or other public entities visit the school for the purpose of inspections. Establishes and maintains positive and effective working relationships with a broad diversity of students, staff, and the public. Ensure compliance with established food safety practices regarding proper dress and hygiene. Attends workshops, classes, lectures, etc., as directed, to enhance and maintain knowledge of food services. ADDITIONAL JOB FUNCTIONS May function as cook, cashier, server or helper. Should be prepared to answer questions regarding ingredients that address food allergies or meal components eligibility, food items as they count toward a reimbursable meal and/or pricing of a la carte items. Performs other related work as required. MINIMUM TRAINING AND EXPERIENCE A High School Diploma or GED preferred and 1 to 2 years of experience in the preparation of foods in an institutional setting or childcare; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of commercial equipment including ovens, steamers, combi ovens, braising pans, and all types of kitchen utensils and tools pertaining to food service, etc. Must be able to lift up to 50 pounds on occasion, exert up to 25 pounds of force regularly, or 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. Must be able to stand for hours. Must be able to bend, twist, lift, stoop, reach overhead to perform assigned tasks. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Requires the ability to receive instructions, assignments or directions from superiors. Requires the ability to work cooperatively with coworkers to complete group tasks and to serve customer needs. Language Ability: Requires the ability to read and understand a variety of correspondence, menus, recipes, work schedule and productions sheets, etc. Requires the ability to prepare simple reports, logs, and lists. Requires the ability to speak to people with poise, voice control, self- control and confidence. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English . click apply for full job details
Mar 23, 2024
Full time
GENERAL STATEMENT OF JOB Under general supervision, responsible for assisting the manager in oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring atmosphere. Responsible for organizing, training, food production, food service activities, and assisting the School Nutrition Manager with all record management and reporting functions. Will assist with development of kitchen staff and promotes good community relations among school clientele and broader community as directed by the manager. May function as cook, cashier, server or helper. Assists in maintaining National School Lunch Program (NSLP) compliance of Free and Reduced meals at the point of sale, as well as keeping accurate records of the same in accordance with local, state and federal rules and regulations and USDA requirements. Duties include but not limited to performing routine tasks such as participating in food preparation, serving, cleaning, food temperature checks cashiering, and sanitation tasks. Submit all food and non-food orders, payroll, attendance, production sheets, inventory, maintenance and equipment requests correctly and timely. Employee must have ability to work a computer using current software to order all foods and supplies according to established specifications and procedures when needed. Reports to the School Nutrition Manager. This position is a dual employment position and will also require the employee to be a bus driver. The employee must be able to acquire and maintain the appropriate licensure to drive a school bus. Failure to acquire, maintain or perform the duties of both positions will result in dismissal from both components of the dual employement position. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Prepares, cooks, and serves meals according to specified standardized recipes; prepares meals for special diets according to recipes or other instructions provided. Uses batch cooking methods and replenishes the warming cabinets and/or serving line(s) to maintain properly cooked food items during the serving period. Assure that safe and sanitary practices in all phases of the TPHC procedures ae followed by all personnel to meet or exceed established health department and Hazard Analysis and Critical Control Points (HACCP) standards. Reviews menu and production records daily; Order food items to meet portion sizes, servings per unit or size, and expected production capacity per recipe. Suggests menu substitutions as necessary, and coordinates work schedule to meet serving schedule. Unpacks and carries canned and fresh fruits and vegetables, and frozen processed meats from storage to the food preparation area; transports breads, rolls, desserts, and other items to specified areas; transfers food items from cooking equipment to serving lines. Assists manager in ordering correct quantity of foods, ensure receiving, storing, handling, preparing, and serving of food are performed according to established standards. Check deliveries for invoice accuracy and report shortages. Monitor and report receipt of items of unacceptable quality or condition by following policies. Provide oversight of storage for all food and non-food supplies to ensure compliance with recommended storage requirements, maintaining the cleanliness and organization of food storage areas, dating and putting up delivery stock, and counting monthly physical inventory. May serve meals or supplemental menu items, answer inquiries pertaining to food and meal items and provide excellent customer service. Prepare fresh fruits and vegetables, assembles salads, wraps sandwiches, pans food items, bakes cookies, assembles items for meal service at future times and/or locations such as prepping breakfast items for next-day service. Preps the serving line with appropriate condiments and paper products, monitors to ensure cleanliness and stocked throughout serving period. May open canned items, prepare condiment trays, fill drink cups, place milk in coolers, place ice cream in open freezers or replenish any other items as needed. Acts as cashier or back up during breakfast or lunch serving period. Maintains financial integrity for purchased meals and other foods in cafeteria through, kiosk or other remote sites to support data integrity. Collects and records advanced payments for lunches and breakfasts, recording amount paid in accordance with established procedures to maintain accurate student files. Responsible for maintaining accurate reports of daily and monthly financial, production, and activity records for student meal charges. Counts money at end of meal service and prepares money and checks for deposit, rolls loose coins, follows established policies and procedures. May assist manager with preparation of deposit and may deliver or secure bank deposit in manager's absence. Assists in maintenance of accurate Free and Reduced meal rosters and in screening Free and Reduced applications according to established procedures and policies as directed by manager. Assists students, parents, teachers and school staff with questions concerning meal program. Enforce standards of cleanliness, health, and safety collection. Supports and assists in the sanitation process while maintaining proper sanitizer levels in all sinks and containers and of all cafeteria utensils pots, pans, and serving utensils. Sweeping and mopping, walls, high dusting, floor drains, loading dock; carrying out bags of garbage and placing in dumpster. May also assist with wiping or washing tables, chairs, or benches in dining room. Assists with wrapping, recording, labeling, dating and putting away food at end of serving time; records leftovers in addition to maintaining accurate records of foods used, produced, and served on food production record. Takes and records temperatures of foods and food holding equipment including but not limited to freezers, coolers and warming cabinets. Completes assigned reports including temperature logs, production records and cashier's cash summary. Assists with dating and putting away delivery of food items weighing 50 pounds or less into proper storage space. May be assigned to check in deliveries. Must follow workplace safety procedures including the use of safety and personal protective equipment. Receives training on the time management system and required to demonstrate knowledge of the proper use of the system on a daily basis. May serve as the Person in Charge (PIC) in the event that the manager is not in the facility. The purpose of the PIC is to be the lead person responsible for the safe production, service and overall handling of all matters related to food. The PIC will be the point person in the event that the Health Department or other public entities visit the school for the purpose of inspections. Establishes and maintains positive and effective working relationships with a broad diversity of students, staff, and the public. Ensure compliance with established food safety practices regarding proper dress and hygiene. Attends workshops, classes, lectures, etc., as directed, to enhance and maintain knowledge of food services. ADDITIONAL JOB FUNCTIONS May function as cook, cashier, server or helper. Should be prepared to answer questions regarding ingredients that address food allergies or meal components eligibility, food items as they count toward a reimbursable meal and/or pricing of a la carte items. Performs other related work as required. MINIMUM TRAINING AND EXPERIENCE A High School Diploma or GED preferred and 1 to 2 years of experience in the preparation of foods in an institutional setting or childcare; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of commercial equipment including ovens, steamers, combi ovens, braising pans, and all types of kitchen utensils and tools pertaining to food service, etc. Must be able to lift up to 50 pounds on occasion, exert up to 25 pounds of force regularly, or 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. Must be able to stand for hours. Must be able to bend, twist, lift, stoop, reach overhead to perform assigned tasks. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Requires the ability to receive instructions, assignments or directions from superiors. Requires the ability to work cooperatively with coworkers to complete group tasks and to serve customer needs. Language Ability: Requires the ability to read and understand a variety of correspondence, menus, recipes, work schedule and productions sheets, etc. Requires the ability to prepare simple reports, logs, and lists. Requires the ability to speak to people with poise, voice control, self- control and confidence. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English . click apply for full job details
Public School of North Carolina
Hickory, North Carolina
GENERAL STATEMENT OF JOB Under general supervision, responsible for assisting the manager in oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring atmosphere. Responsible for organizing, training, food production, food service activities, and assisting the School Nutrition Manager with all record management and reporting functions. Will assist with development of kitchen staff and promotes good community relations among school clientele and broader community as directed by the manager. May function as cook, cashier, server or helper. Assists in maintaining National School Lunch Program (NSLP) compliance of Free and Reduced meals at the point of sale, as well as keeping accurate records of the same in accordance with local, state and federal rules and regulations and USDA requirements. Duties include but not limited to performing routine tasks such as participating in food preparation, serving, cleaning, food temperature checks cashiering, and sanitation tasks. Submit all food and non-food orders, payroll, attendance, production sheets, inventory, maintenance and equipment requests correctly and timely. Employee must have ability to work a computer using current software to order all foods and supplies according to established specifications and procedures when needed. Reports to the School Nutrition Manager. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Prepares, cooks, and serves meals according to specified standardized recipes; prepares meals for special diets according to recipes or other instructions provided. Uses batch cooking methods and replenishes the warming cabinets and/or serving line(s) to maintain properly cooked food items during the serving period. Assure that safe and sanitary practices in all phases of the TPHC procedures ae followed by all personnel to meet or exceed established health department and Hazard Analysis and Critical Control Points (HACCP) standards. Reviews menu and production records daily; Order food items to meet portion sizes, servings per unit or size, and expected production capacity per recipe. Suggests menu substitutions as necessary, and coordinates work schedule to meet serving schedule. Unpacks and carries canned and fresh fruits and vegetables, and frozen processed meats from storage to the food preparation area; transports breads, rolls, desserts, and other items to specified areas; transfers food items from cooking equipment to serving lines. Assists manager in ordering correct quantity of foods, ensure receiving, storing, handling, preparing, and serving of food are performed according to established standards. Check deliveries for invoice accuracy and report shortages. Monitor and report receipt of items of unacceptable quality or condition by following policies. Provide oversight of storage for all food and non-food supplies to ensure compliance with recommended storage requirements, maintaining the cleanliness and organization of food storage areas, dating and putting up delivery stock, and counting monthly physical inventory. May serve meals or supplemental menu items, answer inquiries pertaining to food and meal items and provide excellent customer service. Prepare fresh fruits and vegetables, assembles salads, wraps sandwiches, pans food items, bakes cookies, assembles items for meal service at future times and/or locations such as prepping breakfast items for next-day service. Preps the serving line with appropriate condiments and paper products, monitors to ensure cleanliness and stocked throughout serving period. May open canned items, prepare condiment trays, fill drink cups, place milk in coolers, place ice cream in open freezers or replenish any other items as needed. Acts as cashier or back up during breakfast or lunch serving period. Maintains financial integrity for purchased meals and other foods in cafeteria through, kiosk or other remote sites to support data integrity. Collects and records advanced payments for lunches and breakfasts, recording amount paid in accordance with established procedures to maintain accurate student files. Responsible for maintaining accurate reports of daily and monthly financial, production, and activity records for student meal charges. Counts money at end of meal service and prepares money and checks for deposit, rolls loose coins, follows established policies and procedures. May assist manager with preparation of deposit and may deliver or secure bank deposit in manager's absence. Assists in maintenance of accurate Free and Reduced meal rosters and in screening Free and Reduced applications according to established procedures and policies as directed by manager. Assists students, parents, teachers and school staff with questions concerning meal program. Enforce standards of cleanliness, health, and safety collection. Supports and assists in the sanitation process while maintaining proper sanitizer levels in all sinks and containers and of all cafeteria utensils pots, pans, and serving utensils. Sweeping and mopping, walls, high dusting, floor drains, loading dock; carrying out bags of garbage and placing in dumpster. May also assist with wiping or washing tables, chairs, or benches in dining room. Assists with wrapping, recording, labeling, dating and putting away food at end of serving time; records leftovers in addition to maintaining accurate records of foods used, produced, and served on food production record. Takes and records temperatures of foods and food holding equipment including but not limited to freezers, coolers and warming cabinets. Completes assigned reports including temperature logs, production records and cashier's cash summary. Assists with dating and putting away delivery of food items weighing 50 pounds or less into proper storage space. May be assigned to check in deliveries. Must follow workplace safety procedures including the use of safety and personal protective equipment. Receives training on the time management system and required to demonstrate knowledge of the proper use of the system on a daily basis. May serve as the Person in Charge (PIC) in the event that the manager is not in the facility. The purpose of the PIC is to be the lead person responsible for the safe production, service and overall handling of all matters related to food. The PIC will be the point person in the event that the Health Department or other public entities visit the school for the purpose of inspections. Establishes and maintains positive and effective working relationships with a broad diversity of students, staff, and the public. Ensure compliance with established food safety practices regarding proper dress and hygiene. Attends workshops, classes, lectures, etc., as directed, to enhance and maintain knowledge of food services. ADDITIONAL JOB FUNCTIONS May function as cook, cashier, server or helper. Should be prepared to answer questions regarding ingredients that address food allergies or meal components eligibility, food items as they count toward a reimbursable meal and/or pricing of a la carte items. Performs other related work as required. MINIMUM TRAINING AND EXPERIENCE A High School Diploma or GED preferred and 1 to 2 years of experience in the preparation of foods in an institutional setting or childcare; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of commercial equipment including ovens, steamers, combi ovens, braising pans, and all types of kitchen utensils and tools pertaining to food service, etc. Must be able to lift up to 50 pounds on occasion, exert up to 25 pounds of force regularly, or 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. Must be able to stand for hours. Must be able to bend, twist, lift, stoop, reach overhead to perform assigned tasks. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Requires the ability to receive instructions, assignments or directions from superiors. Requires the ability to work cooperatively with coworkers to complete group tasks and to serve customer needs. Language Ability: Requires the ability to read and understand a variety of correspondence, menus, recipes, work schedule and productions sheets, etc. Requires the ability to prepare simple reports, logs, and lists. Requires the ability to speak to people with poise, voice control, self- control and confidence. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to correctly utilize mathematical formulas while following standardized recipes; to add and subtract; multiply and divide; to work with fractions, utilize decimals and percentages, and to complete their time sheet correctly. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using kitchen equipment . click apply for full job details
Mar 23, 2024
Full time
GENERAL STATEMENT OF JOB Under general supervision, responsible for assisting the manager in oversight of kitchen operations to ensure that students are served nutritious and attractive meals in a clean and caring atmosphere. Responsible for organizing, training, food production, food service activities, and assisting the School Nutrition Manager with all record management and reporting functions. Will assist with development of kitchen staff and promotes good community relations among school clientele and broader community as directed by the manager. May function as cook, cashier, server or helper. Assists in maintaining National School Lunch Program (NSLP) compliance of Free and Reduced meals at the point of sale, as well as keeping accurate records of the same in accordance with local, state and federal rules and regulations and USDA requirements. Duties include but not limited to performing routine tasks such as participating in food preparation, serving, cleaning, food temperature checks cashiering, and sanitation tasks. Submit all food and non-food orders, payroll, attendance, production sheets, inventory, maintenance and equipment requests correctly and timely. Employee must have ability to work a computer using current software to order all foods and supplies according to established specifications and procedures when needed. Reports to the School Nutrition Manager. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Prepares, cooks, and serves meals according to specified standardized recipes; prepares meals for special diets according to recipes or other instructions provided. Uses batch cooking methods and replenishes the warming cabinets and/or serving line(s) to maintain properly cooked food items during the serving period. Assure that safe and sanitary practices in all phases of the TPHC procedures ae followed by all personnel to meet or exceed established health department and Hazard Analysis and Critical Control Points (HACCP) standards. Reviews menu and production records daily; Order food items to meet portion sizes, servings per unit or size, and expected production capacity per recipe. Suggests menu substitutions as necessary, and coordinates work schedule to meet serving schedule. Unpacks and carries canned and fresh fruits and vegetables, and frozen processed meats from storage to the food preparation area; transports breads, rolls, desserts, and other items to specified areas; transfers food items from cooking equipment to serving lines. Assists manager in ordering correct quantity of foods, ensure receiving, storing, handling, preparing, and serving of food are performed according to established standards. Check deliveries for invoice accuracy and report shortages. Monitor and report receipt of items of unacceptable quality or condition by following policies. Provide oversight of storage for all food and non-food supplies to ensure compliance with recommended storage requirements, maintaining the cleanliness and organization of food storage areas, dating and putting up delivery stock, and counting monthly physical inventory. May serve meals or supplemental menu items, answer inquiries pertaining to food and meal items and provide excellent customer service. Prepare fresh fruits and vegetables, assembles salads, wraps sandwiches, pans food items, bakes cookies, assembles items for meal service at future times and/or locations such as prepping breakfast items for next-day service. Preps the serving line with appropriate condiments and paper products, monitors to ensure cleanliness and stocked throughout serving period. May open canned items, prepare condiment trays, fill drink cups, place milk in coolers, place ice cream in open freezers or replenish any other items as needed. Acts as cashier or back up during breakfast or lunch serving period. Maintains financial integrity for purchased meals and other foods in cafeteria through, kiosk or other remote sites to support data integrity. Collects and records advanced payments for lunches and breakfasts, recording amount paid in accordance with established procedures to maintain accurate student files. Responsible for maintaining accurate reports of daily and monthly financial, production, and activity records for student meal charges. Counts money at end of meal service and prepares money and checks for deposit, rolls loose coins, follows established policies and procedures. May assist manager with preparation of deposit and may deliver or secure bank deposit in manager's absence. Assists in maintenance of accurate Free and Reduced meal rosters and in screening Free and Reduced applications according to established procedures and policies as directed by manager. Assists students, parents, teachers and school staff with questions concerning meal program. Enforce standards of cleanliness, health, and safety collection. Supports and assists in the sanitation process while maintaining proper sanitizer levels in all sinks and containers and of all cafeteria utensils pots, pans, and serving utensils. Sweeping and mopping, walls, high dusting, floor drains, loading dock; carrying out bags of garbage and placing in dumpster. May also assist with wiping or washing tables, chairs, or benches in dining room. Assists with wrapping, recording, labeling, dating and putting away food at end of serving time; records leftovers in addition to maintaining accurate records of foods used, produced, and served on food production record. Takes and records temperatures of foods and food holding equipment including but not limited to freezers, coolers and warming cabinets. Completes assigned reports including temperature logs, production records and cashier's cash summary. Assists with dating and putting away delivery of food items weighing 50 pounds or less into proper storage space. May be assigned to check in deliveries. Must follow workplace safety procedures including the use of safety and personal protective equipment. Receives training on the time management system and required to demonstrate knowledge of the proper use of the system on a daily basis. May serve as the Person in Charge (PIC) in the event that the manager is not in the facility. The purpose of the PIC is to be the lead person responsible for the safe production, service and overall handling of all matters related to food. The PIC will be the point person in the event that the Health Department or other public entities visit the school for the purpose of inspections. Establishes and maintains positive and effective working relationships with a broad diversity of students, staff, and the public. Ensure compliance with established food safety practices regarding proper dress and hygiene. Attends workshops, classes, lectures, etc., as directed, to enhance and maintain knowledge of food services. ADDITIONAL JOB FUNCTIONS May function as cook, cashier, server or helper. Should be prepared to answer questions regarding ingredients that address food allergies or meal components eligibility, food items as they count toward a reimbursable meal and/or pricing of a la carte items. Performs other related work as required. MINIMUM TRAINING AND EXPERIENCE A High School Diploma or GED preferred and 1 to 2 years of experience in the preparation of foods in an institutional setting or childcare; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of commercial equipment including ovens, steamers, combi ovens, braising pans, and all types of kitchen utensils and tools pertaining to food service, etc. Must be able to lift up to 50 pounds on occasion, exert up to 25 pounds of force regularly, or 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. Must be able to stand for hours. Must be able to bend, twist, lift, stoop, reach overhead to perform assigned tasks. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things. Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Requires the ability to receive instructions, assignments or directions from superiors. Requires the ability to work cooperatively with coworkers to complete group tasks and to serve customer needs. Language Ability: Requires the ability to read and understand a variety of correspondence, menus, recipes, work schedule and productions sheets, etc. Requires the ability to prepare simple reports, logs, and lists. Requires the ability to speak to people with poise, voice control, self- control and confidence. Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English. Numerical Aptitude: Requires the ability to correctly utilize mathematical formulas while following standardized recipes; to add and subtract; multiply and divide; to work with fractions, utilize decimals and percentages, and to complete their time sheet correctly. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using kitchen equipment . click apply for full job details
Summary: The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests according to brand standards and requirements. Must be outgoing, Friendly, Helpful and Creative. Responsibilities Other duties may be assigned Providing personalized service to all guests in a professional manner and timely fashion Taking inventory of food, beverages and supplies weekly and monthly as directed by GM. Ordering or purchasing food supplies weekly. Preparing and handling foods Cold / Hot, and beverages. Stocking coffee, juice, and milk machines or dispensers. Setting out/arranging cold and hot food up to brand standards. Clearing and cleaning tables as they are vacated. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash and maintaining the cleanliness of all trash cans in the breakfast and kitchen area. Restocking self-service food and supplies as needed to meet guest needs in a timely fashion. Washing serving equipment and returning it to storage/kitchen. All duties around preparation, set up and service of the complimentary breakfast Conduct weekly schedule for the breakfast team. Provide training and implementing all brand and health department standards. Ensure all kitchen and breakfast equipment are properly working and in good condition/contact the appropriate vendor to address any concern if needed. Reporting directly to the Assistant General Manager or General Manager. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Summary: The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests according to brand standards and requirements. Must be outgoing, Friendly, Helpful and Creative. Responsibilities Other duties may be assigned Providing personalized service to all guests in a professional manner and timely fashion Taking inventory of food, beverages and supplies weekly and monthly as directed by GM. Ordering or purchasing food supplies weekly. Preparing and handling foods Cold / Hot, and beverages. Stocking coffee, juice, and milk machines or dispensers. Setting out/arranging cold and hot food up to brand standards. Clearing and cleaning tables as they are vacated. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash and maintaining the cleanliness of all trash cans in the breakfast and kitchen area. Restocking self-service food and supplies as needed to meet guest needs in a timely fashion. Washing serving equipment and returning it to storage/kitchen. All duties around preparation, set up and service of the complimentary breakfast Conduct weekly schedule for the breakfast team. Provide training and implementing all brand and health department standards. Ensure all kitchen and breakfast equipment are properly working and in good condition/contact the appropriate vendor to address any concern if needed. Reporting directly to the Assistant General Manager or General Manager. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Presbyterian Homes & Services
Council Bluffs, Iowa
Min Max Overview Presbyterian Homes & Services - Prairie Gate is seeking a Nutrition & Culinary Services Director to join our team. The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices. REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including Assistant Director, Executive Chefs, Supervisors, Nutrition Coordinator, Cooks/Chefs, Servers and Lead Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program. ABOUT THIS COMMUNITY Prairie Gate senior living community in Council Bluffs, Iowa, is one of Presbyterian Homes & Services newest communities. Prairie Gate's updated prairie-style architecture will beckon the adventurous, with inviting interior spaces for social gatherings, opening to an expanse of prairie plantings, and flowers lining outdoor walking paths, engaging the senses and promoting wellness. This community offers the following care options: Independent Living, Residential Care, Memory Care, and Long Term Care. Address: 16 Valley View Drive, Council Bluffs, IA 51503 Responsibilities The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site. Customer Meals Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Customer Dining Create a positive dining experience for customers that promotes their independence, choice and overall well being. Encourage resident participation in the dining program, and meal activities. Oversee the entire dining process for all customers. Nutrition Program - Care Centers Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Qualifications Care Center: Enrolled in or a graduate of a dietary manager course with current state certification. Housing and Assisted Living: Current Food Safety Certification. Three to five (3 - 5) years' leadership experience in food service. Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach. Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public. Demonstrated compatibility with PHS's mission and operating philosophies. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHS Based in St. Paul, Minnesota-Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage and other community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Apr 02, 2024
Full time
Min Max Overview Presbyterian Homes & Services - Prairie Gate is seeking a Nutrition & Culinary Services Director to join our team. The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices. REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including Assistant Director, Executive Chefs, Supervisors, Nutrition Coordinator, Cooks/Chefs, Servers and Lead Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program. ABOUT THIS COMMUNITY Prairie Gate senior living community in Council Bluffs, Iowa, is one of Presbyterian Homes & Services newest communities. Prairie Gate's updated prairie-style architecture will beckon the adventurous, with inviting interior spaces for social gatherings, opening to an expanse of prairie plantings, and flowers lining outdoor walking paths, engaging the senses and promoting wellness. This community offers the following care options: Independent Living, Residential Care, Memory Care, and Long Term Care. Address: 16 Valley View Drive, Council Bluffs, IA 51503 Responsibilities The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site. Customer Meals Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Customer Dining Create a positive dining experience for customers that promotes their independence, choice and overall well being. Encourage resident participation in the dining program, and meal activities. Oversee the entire dining process for all customers. Nutrition Program - Care Centers Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Qualifications Care Center: Enrolled in or a graduate of a dietary manager course with current state certification. Housing and Assisted Living: Current Food Safety Certification. Three to five (3 - 5) years' leadership experience in food service. Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach. Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public. Demonstrated compatibility with PHS's mission and operating philosophies. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHS Based in St. Paul, Minnesota-Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage and other community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.