Reports To: Restaurant Manager Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Overview Shift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals, and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedback Support the training of restaurant team members as needed Perform oversight of Indus safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash Indus management policies Requirements Education/Experience: Basic computer skills Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions: Standing on feet Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset (when applicable) Salary Description 15-15.50
Mar 27, 2024
Full time
Reports To: Restaurant Manager Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Overview Shift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals, and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedback Support the training of restaurant team members as needed Perform oversight of Indus safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash Indus management policies Requirements Education/Experience: Basic computer skills Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions: Standing on feet Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset (when applicable) Salary Description 15-15.50
RESTAURANT SHIFT LEADER opening 4am Wellsville, NY (+W.+Dyke+St.+Wellsville+NY+USA) Description Reports To:Restaurant Manager Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Overview Shift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals, and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedback Support the training of restaurant team members as needed Perform oversight of Indus safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash Indus management policies Requirements Education/Experience: Basic computer skills Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions: Standing on feet Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset (when applicable) Salary Description 15-15.50
Mar 27, 2024
Full time
RESTAURANT SHIFT LEADER opening 4am Wellsville, NY (+W.+Dyke+St.+Wellsville+NY+USA) Description Reports To:Restaurant Manager Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Overview Shift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals, and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedback Support the training of restaurant team members as needed Perform oversight of Indus safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash Indus management policies Requirements Education/Experience: Basic computer skills Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions: Standing on feet Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset (when applicable) Salary Description 15-15.50
Room Service Shift Manager (req5309) Job Number: req5309 Job Title: Room Service Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Culinary Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Room Service Shift Manager directs and controls the effective and efficient operation of Seneca Niagara Casino and Hotel's room service department on a shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Qualifications: Must demonstrate leadership, fairness, and sensibility to the customers and employees. Must possess ability to instill a sense of pride and personal responsibility in subordinate Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent required. Associate's degree or Bachelor's degree preferred. Minimum of two (2) years Food & Beverage supervisory experience, with one (1) year experience in upscale hotel environment preferred. Knowledge of hotel room service dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers, employees, and managers. "Be a role model." Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to be approved for and maintain a valid Seneca Nation Key license. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation.
Mar 18, 2024
Full time
Room Service Shift Manager (req5309) Job Number: req5309 Job Title: Room Service Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Culinary Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Room Service Shift Manager directs and controls the effective and efficient operation of Seneca Niagara Casino and Hotel's room service department on a shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Qualifications: Must demonstrate leadership, fairness, and sensibility to the customers and employees. Must possess ability to instill a sense of pride and personal responsibility in subordinate Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent required. Associate's degree or Bachelor's degree preferred. Minimum of two (2) years Food & Beverage supervisory experience, with one (1) year experience in upscale hotel environment preferred. Knowledge of hotel room service dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers, employees, and managers. "Be a role model." Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to be approved for and maintain a valid Seneca Nation Key license. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner. Knowledge/Work Experience Must be 21 years or older High school diploma or G.E.D preferred Prior restaurant experience or related education Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation. Must have a NYS Food Handlers Permit
Mar 08, 2024
Full time
Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner. Knowledge/Work Experience Must be 21 years or older High school diploma or G.E.D preferred Prior restaurant experience or related education Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation. Must have a NYS Food Handlers Permit
Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner. Knowledge/Work Experience Must be 21 years or older High school diploma or G.E.D preferred Prior restaurant experience or related education Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation. Must have a NYS Food Handlers Permit
Mar 08, 2024
Full time
Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner. Knowledge/Work Experience Must be 21 years or older High school diploma or G.E.D preferred Prior restaurant experience or related education Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation. Must have a NYS Food Handlers Permit
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 01, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 01, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 01, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 01, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Job description Cafe Landwer is opening a new location at Yonge and Front st. We are looking for a dedicated front of house shift manager to help lead our service team. Our shift managers are very involved on our service floors and we are looking for someone who loves to create an amazing guest experience! Primary Duties and Responsibilities Lead the team in creating a culture of superior guest experience Conduct training and development as well as performance management and employee coaching Responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities, while upholding Cafe Landwer standards. Strong organizational skills with ability to manage all aspects of service and ensuring timely completion of assigned work Effectively creating and organizing weekly staff schedules Provides genuine hospitable and personal service Leading by example and maintaining a strong presence in the dining room Build and maintain relationships with guests, team members and senior management Provide administrative support for the restaurant and accounting team Ensures all human resources, health and safety, and other relevant policies and procedures are being followed Varied work hours with ability for flexible shifts including late closing shifts with varied end times Additional duties assigned as required Compensation Participation in gratuity sharing Health Benefits Vacation Pay Job Type: Full-time Salary: $25.00-$35.00 per hour Benefits: Casual dress Extended health care Flexible schedule Paid time off Schedule: 8 hour shift Day shift Evening shift Holidays Monday to Friday Overtime Weekend availability Supplemental pay types: Overtime pay Tips Experience: Shift management: 1-3 years (preferred) Licence/Certification: Smart Serve (required) Job Types: Full-time, Permanent Salary: $25.00-$35.00 per hour Benefits: Dental care Discounted or free food Extended health care Flexible schedule Paid time off Store discount Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Overtime Weekends as needed Supplemental pay types: Bonus pay Overtime pay Tips Ability to commute/relocate: Toronto, ON: reliably commute or plan to relocate before starting work (required) Work Location: In person
Mar 28, 2024
Full time
Job description Cafe Landwer is opening a new location at Yonge and Front st. We are looking for a dedicated front of house shift manager to help lead our service team. Our shift managers are very involved on our service floors and we are looking for someone who loves to create an amazing guest experience! Primary Duties and Responsibilities Lead the team in creating a culture of superior guest experience Conduct training and development as well as performance management and employee coaching Responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities, while upholding Cafe Landwer standards. Strong organizational skills with ability to manage all aspects of service and ensuring timely completion of assigned work Effectively creating and organizing weekly staff schedules Provides genuine hospitable and personal service Leading by example and maintaining a strong presence in the dining room Build and maintain relationships with guests, team members and senior management Provide administrative support for the restaurant and accounting team Ensures all human resources, health and safety, and other relevant policies and procedures are being followed Varied work hours with ability for flexible shifts including late closing shifts with varied end times Additional duties assigned as required Compensation Participation in gratuity sharing Health Benefits Vacation Pay Job Type: Full-time Salary: $25.00-$35.00 per hour Benefits: Casual dress Extended health care Flexible schedule Paid time off Schedule: 8 hour shift Day shift Evening shift Holidays Monday to Friday Overtime Weekend availability Supplemental pay types: Overtime pay Tips Experience: Shift management: 1-3 years (preferred) Licence/Certification: Smart Serve (required) Job Types: Full-time, Permanent Salary: $25.00-$35.00 per hour Benefits: Dental care Discounted or free food Extended health care Flexible schedule Paid time off Store discount Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Overtime Weekends as needed Supplemental pay types: Bonus pay Overtime pay Tips Ability to commute/relocate: Toronto, ON: reliably commute or plan to relocate before starting work (required) Work Location: In person