Position Overview- Must have technical audio, video, or lighting experience The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Equipment Operation Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Training/Staff Development Assists in training technicians on all floor activities and on hotel and Encore service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment centered around company values. Operations Management Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. Ensures the equipment sheets are updated and properly completed. Works with team to establish coordinated communications for the management of events. Attends venue meetings as needed (example = banquet event orders or pre-event conferences) Equipment Maintenance Performs preventative maintenance on equipment to keep it presentable and in good working condition. Leads the team in proper security, storage, transportation, and maintenance of equipment. Participates in physical inventory count processes as requested. Job Qualifications Bachelor's degree is preferred. 3-5 years of customer service or hospitality experience is preferred. 3-5 year of audio visual experience is required. Internal applicants MUST be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date. Knowledge of technical theory. Advanced problem solving skills. Lifting 50 Lbs. Experience leading workflow and team members. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Manages Ambiguity Drive Results Directs Work Achieves Goals See The Big Picture Financial Acumen Value People Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( ). Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. Physical Requirements Hours Per Day Lifting Requirements Frequency Sitting 2-3 Hours Lifting 0 - 15 lbs Continuously Standing 4-5 Hours Lifting 16 - 50 lbs Frequently Walking 4-5 Hours Lifting 51 - 100 lbs Occasionally Stooping 2-3 Hours Lifting Over 100 lbs Occasionally Crawling 2-3 Hours Kneeling 2-3 Hours Carrying Requirements Frequency Bending 2-3 Hours Carrying 0 - 15 lbs Continuously Reaching (above your head) 2-3 Hours Carrying 16 - 50 lbs Frequently Climbing 0-1 Hours Carrying 51 - 100 lbs Occasionally Grasping 4-5 Hours Carrying Over 100 lbs Never Auditory/Visual Requirements Frequency Pushing/Pulling Requirements Frequency Close Vision Continuously Pushing/Pulling 0 - 15 lbs Continuously Distance Vision Continuously Pushing/Pulling 16 - 50 lbs Frequently Color Vision Frequently Pushing/Pulling 51 - 100 lbs Frequently Peripheral Vision Occasionally Pushing/Pulling Over 100 lbs Occasionally Depth Perception Frequently Identifies the physical requirements that team members perform without assistance. Hearing Continuously Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Mar 19, 2024
Full time
Position Overview- Must have technical audio, video, or lighting experience The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Equipment Operation Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Training/Staff Development Assists in training technicians on all floor activities and on hotel and Encore service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment centered around company values. Operations Management Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. Ensures the equipment sheets are updated and properly completed. Works with team to establish coordinated communications for the management of events. Attends venue meetings as needed (example = banquet event orders or pre-event conferences) Equipment Maintenance Performs preventative maintenance on equipment to keep it presentable and in good working condition. Leads the team in proper security, storage, transportation, and maintenance of equipment. Participates in physical inventory count processes as requested. Job Qualifications Bachelor's degree is preferred. 3-5 years of customer service or hospitality experience is preferred. 3-5 year of audio visual experience is required. Internal applicants MUST be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date. Knowledge of technical theory. Advanced problem solving skills. Lifting 50 Lbs. Experience leading workflow and team members. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Manages Ambiguity Drive Results Directs Work Achieves Goals See The Big Picture Financial Acumen Value People Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( ). Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. Physical Requirements Hours Per Day Lifting Requirements Frequency Sitting 2-3 Hours Lifting 0 - 15 lbs Continuously Standing 4-5 Hours Lifting 16 - 50 lbs Frequently Walking 4-5 Hours Lifting 51 - 100 lbs Occasionally Stooping 2-3 Hours Lifting Over 100 lbs Occasionally Crawling 2-3 Hours Kneeling 2-3 Hours Carrying Requirements Frequency Bending 2-3 Hours Carrying 0 - 15 lbs Continuously Reaching (above your head) 2-3 Hours Carrying 16 - 50 lbs Frequently Climbing 0-1 Hours Carrying 51 - 100 lbs Occasionally Grasping 4-5 Hours Carrying Over 100 lbs Never Auditory/Visual Requirements Frequency Pushing/Pulling Requirements Frequency Close Vision Continuously Pushing/Pulling 0 - 15 lbs Continuously Distance Vision Continuously Pushing/Pulling 16 - 50 lbs Frequently Color Vision Frequently Pushing/Pulling 51 - 100 lbs Frequently Peripheral Vision Occasionally Pushing/Pulling Over 100 lbs Occasionally Depth Perception Frequently Identifies the physical requirements that team members perform without assistance. Hearing Continuously Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
JOB SUMMARY:The Stewarding Supervisor is responsible to standardize, maintain, and continuously improve quality of cleanliness and maintenance in all back of house F&B areas. The Stewarding Operations Manager is responsible for the management of all aspects of the Stewarding Department functions, in accordance with hotel standards. The Stewarding Operations Manager directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff.ESSENTIAL JOB FUNCTIONS: The overall cleanliness of all F&B related BOH areas Monitor and evaluate staffing levels and hire, train and motivate staff to ensure adequate guidance and resources exist to accomplish established objectives Develops highly skilled, successful employees, sets realistic and measurable service standards and goals Oversees and / or conducts inspections of back of the house areas for cleanliness and maintenance of equipment Supervises the cleaning necessary to meet the requirements of the SNHD Conducts internal health inspection in conjunction with the Executive Chef/ safety team Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands Continuously improves BOH related services by evaluating problems using feedback or data Perform BUZZ meetings with staff, ensuring that service is technically proficient Keeps team well informed of property promotions and events Consistently follows company policies, procedures and industry regulations Practice and observe safety rules and regulations and ensure others to do the same. Ensure that all items are stored in accordance with State/Local Health and Fire Departments regulations and according to Hotel requirements Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategies Addresses employee performance issues, coaches for improvement and provides ongoing feedback Inspect grooming and attire of staff; rectify any deficiencies Holds employees accountable Maintains accurate and up-to-date employee records, completes performance reviews in a timely fashion Clearly understands and abides by the CBA Union contract Ensures that cleanliness of all kitchen and stewarding equipment is adhered to Maintain complete knowledge of correct maintenance and use of equipment Responsible for training staff in the use of chemicals related to the department and proper methods for cleaning Responsible for the delegation of job duties to work force Oversees the disposal of trash and garbage Check storage areas for proper supplies, organization and cleanliness Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage Identify dish machine problems by inspecting washed wares; resolve problem situations Prepare contingency plans for equipment which cannot be repaired immediately Monitor and maintain pest control requirements in accordance with hotel standards Perform training sessions with staff, ensuring that service is technically proficient Review Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications Assist Stewarding Staff with their job functions where needed to ensure optimum cleanliness and service standards Respond to emergency situations accordingly Perform all other job-related duties as requested EDUCATION AND EXPERIENCE: Minimum of 3 years' experience in a similar role I a high-volume food service or food processing environment OTHER MININMUM QUALIFICATIONS: Able to manage team of 15-20 managers and supervisors and 200 hourly employees In-depth knowledge on latest cleaning and sanitation practices including chemicals Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Passion to explore and test latest technologies Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Work requires effective communication in English, both verbal and written form in a professional manner Must present a neat and professional appearance Bilingual abilities are preferred but not required Flexibility with working various shifts PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Operate in a working environment that is subject to varying levels of cold, heat, and noise Observe and direct the actions of subordinates and to inspect any areas for which responsible Review and comprehend all necessary documentation Use the equipment associated with the position Effectively and efficiently move around kitchen and restaurant areas Work is physical in nature and requires physical mobility, including but not limited to bending, carrying, climbing, reaching, and twisting- these actions are required in order to monitor and inspect restaurant Must be able to lift up to 50 lbs. Must be able to obtain ServSafe Certification DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Kitchen Worker, Pot Washer, Utility Porter and Linen Attendant Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 28, 2024
Full time
JOB SUMMARY:The Stewarding Supervisor is responsible to standardize, maintain, and continuously improve quality of cleanliness and maintenance in all back of house F&B areas. The Stewarding Operations Manager is responsible for the management of all aspects of the Stewarding Department functions, in accordance with hotel standards. The Stewarding Operations Manager directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff.ESSENTIAL JOB FUNCTIONS: The overall cleanliness of all F&B related BOH areas Monitor and evaluate staffing levels and hire, train and motivate staff to ensure adequate guidance and resources exist to accomplish established objectives Develops highly skilled, successful employees, sets realistic and measurable service standards and goals Oversees and / or conducts inspections of back of the house areas for cleanliness and maintenance of equipment Supervises the cleaning necessary to meet the requirements of the SNHD Conducts internal health inspection in conjunction with the Executive Chef/ safety team Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands Continuously improves BOH related services by evaluating problems using feedback or data Perform BUZZ meetings with staff, ensuring that service is technically proficient Keeps team well informed of property promotions and events Consistently follows company policies, procedures and industry regulations Practice and observe safety rules and regulations and ensure others to do the same. Ensure that all items are stored in accordance with State/Local Health and Fire Departments regulations and according to Hotel requirements Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategies Addresses employee performance issues, coaches for improvement and provides ongoing feedback Inspect grooming and attire of staff; rectify any deficiencies Holds employees accountable Maintains accurate and up-to-date employee records, completes performance reviews in a timely fashion Clearly understands and abides by the CBA Union contract Ensures that cleanliness of all kitchen and stewarding equipment is adhered to Maintain complete knowledge of correct maintenance and use of equipment Responsible for training staff in the use of chemicals related to the department and proper methods for cleaning Responsible for the delegation of job duties to work force Oversees the disposal of trash and garbage Check storage areas for proper supplies, organization and cleanliness Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage Identify dish machine problems by inspecting washed wares; resolve problem situations Prepare contingency plans for equipment which cannot be repaired immediately Monitor and maintain pest control requirements in accordance with hotel standards Perform training sessions with staff, ensuring that service is technically proficient Review Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications Assist Stewarding Staff with their job functions where needed to ensure optimum cleanliness and service standards Respond to emergency situations accordingly Perform all other job-related duties as requested EDUCATION AND EXPERIENCE: Minimum of 3 years' experience in a similar role I a high-volume food service or food processing environment OTHER MININMUM QUALIFICATIONS: Able to manage team of 15-20 managers and supervisors and 200 hourly employees In-depth knowledge on latest cleaning and sanitation practices including chemicals Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Passion to explore and test latest technologies Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Work requires effective communication in English, both verbal and written form in a professional manner Must present a neat and professional appearance Bilingual abilities are preferred but not required Flexibility with working various shifts PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Operate in a working environment that is subject to varying levels of cold, heat, and noise Observe and direct the actions of subordinates and to inspect any areas for which responsible Review and comprehend all necessary documentation Use the equipment associated with the position Effectively and efficiently move around kitchen and restaurant areas Work is physical in nature and requires physical mobility, including but not limited to bending, carrying, climbing, reaching, and twisting- these actions are required in order to monitor and inspect restaurant Must be able to lift up to 50 lbs. Must be able to obtain ServSafe Certification DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Kitchen Worker, Pot Washer, Utility Porter and Linen Attendant Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
General - Responsible for learning to: Responsible for team member scheduling, special requests, and PTO Responsible for preparing and conducting performance reviews Responsible for recommending, implementing and enforcing progressive discipline. Responsible for disciplinary and termination decisions in accordance with Company policy Implements and manages processes and programs to effectively control and reduce loss time injuries. Review and adjust staffing levels to maintain budgeted level of employment. Development of staff, interviews, hires, and evaluates. Review poker room activities and promotional status with Director of Poker. Assists Director with monitoring and adjusting performance to local competition. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Five to seven years' experience as a poker dealer, supervisor, or poker floor person with a 4-year degree in a related field or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 30 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.
Mar 28, 2024
Full time
General - Responsible for learning to: Responsible for team member scheduling, special requests, and PTO Responsible for preparing and conducting performance reviews Responsible for recommending, implementing and enforcing progressive discipline. Responsible for disciplinary and termination decisions in accordance with Company policy Implements and manages processes and programs to effectively control and reduce loss time injuries. Review and adjust staffing levels to maintain budgeted level of employment. Development of staff, interviews, hires, and evaluates. Review poker room activities and promotional status with Director of Poker. Assists Director with monitoring and adjusting performance to local competition. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Five to seven years' experience as a poker dealer, supervisor, or poker floor person with a 4-year degree in a related field or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 30 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Supervise daily Caesars Rewards activities, Interviews, selects, and trains employees for the department Conducts Performance Reviews in accordance with policies and procedures; provides feedback; coaches, develops, and guides as needed. Responds to and handles employee complaints (grievances) in a timely and efficient manner. Recommends or takes appropriate action when administering disciplinary processes in accordance with established policies and procedures. Supervises day-to-day operations of the Caesars Rewards staff ensuring excellent customer service. JOBSUMMARY: Reviews, analyzes and makes recommendations with respect to wage increases, promotions, or demotions as needed. Plans, supervises and monitors the work of the team members in assigned area(s). Monitors legal compliance with federal, state and gaming laws. Completes monthly tracking activities. Promotes departmental efficiency and effectiveness by staffing Total Rewards area commensurate with customer volume. Assists in developing operational procedures including regulatory requirements to be used in conjunction with Caesars Rewards programs. Trains and motivates staff to provide superior customer service. Maintains accurate customer account records and coupon/inventory controls during assigned shift. Determines weekly inventory orders /supplies for department. Work closely with Player Development and VIP services to coordinate logistical support for VIP parties and events. Monitors Caesars Rewards data. Constantly seeks ways to improve overall service scores Friendly/Helpful service and reduce customer Wait Times to positively impact department customer service. Responsible for fostering a positive and fun environment for employees to grow, ensuring fairness and consistency. Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
Mar 28, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Supervise daily Caesars Rewards activities, Interviews, selects, and trains employees for the department Conducts Performance Reviews in accordance with policies and procedures; provides feedback; coaches, develops, and guides as needed. Responds to and handles employee complaints (grievances) in a timely and efficient manner. Recommends or takes appropriate action when administering disciplinary processes in accordance with established policies and procedures. Supervises day-to-day operations of the Caesars Rewards staff ensuring excellent customer service. JOBSUMMARY: Reviews, analyzes and makes recommendations with respect to wage increases, promotions, or demotions as needed. Plans, supervises and monitors the work of the team members in assigned area(s). Monitors legal compliance with federal, state and gaming laws. Completes monthly tracking activities. Promotes departmental efficiency and effectiveness by staffing Total Rewards area commensurate with customer volume. Assists in developing operational procedures including regulatory requirements to be used in conjunction with Caesars Rewards programs. Trains and motivates staff to provide superior customer service. Maintains accurate customer account records and coupon/inventory controls during assigned shift. Determines weekly inventory orders /supplies for department. Work closely with Player Development and VIP services to coordinate logistical support for VIP parties and events. Monitors Caesars Rewards data. Constantly seeks ways to improve overall service scores Friendly/Helpful service and reduce customer Wait Times to positively impact department customer service. Responsible for fostering a positive and fun environment for employees to grow, ensuring fairness and consistency. Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
Description The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment. The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities. For additional information about the Department of Youth Services and its programs please watch: Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities. The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA. Duties and Responsibilities (these duties are a general summary and not all inclusive): Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards. Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound. Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria. Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc. Maintain records of food service operations including food costs and the use for cost control purposes. Make recommendations for cafeteria budget by projecting personnel, food and equipment costs. Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Preferred Qualifications: Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations. Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the effects of time, temperature and weather conditions on food. Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings. Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions. Ability to give oral and written instructions in a precise and understandable manner. Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off. Pre-Offer Process: Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website to access detailed information on the Pre-Employment process. A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants". Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the For questions, please contact the Office of Human Resources at 1- and select option . Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience. II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience. III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title: Food Service Supervisor I Primary Location: United States-Massachusetts-Westborough-PO 288-Lyman St Job: Food Services Agency: Department of Youth Services Schedule: Full-time Shift: Day Job Posting: Mar 25, 2024, 1:46:33 PM Number of Openings: 1 Salary: 64,949.30 - 92,874.60 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Natasha click apply for full job details
Mar 28, 2024
Full time
Description The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment. The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities. For additional information about the Department of Youth Services and its programs please watch: Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities. The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA. Duties and Responsibilities (these duties are a general summary and not all inclusive): Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards. Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound. Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria. Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc. Maintain records of food service operations including food costs and the use for cost control purposes. Make recommendations for cafeteria budget by projecting personnel, food and equipment costs. Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Preferred Qualifications: Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations. Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the effects of time, temperature and weather conditions on food. Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings. Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions. Ability to give oral and written instructions in a precise and understandable manner. Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off. Pre-Offer Process: Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website to access detailed information on the Pre-Employment process. A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants". Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the For questions, please contact the Office of Human Resources at 1- and select option . Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience. II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience. III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title: Food Service Supervisor I Primary Location: United States-Massachusetts-Westborough-PO 288-Lyman St Job: Food Services Agency: Department of Youth Services Schedule: Full-time Shift: Day Job Posting: Mar 25, 2024, 1:46:33 PM Number of Openings: 1 Salary: 64,949.30 - 92,874.60 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Natasha click apply for full job details
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We?re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you?ll help oversee staff, collaborate with teammates, and help where needed. We can?t wait to see your growth, all while igniting your passion and pursuing what matters to you. COMPENSATION : The hourly rate for this position ranges from $20.75 to $21.25, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Mar 28, 2024
Full time
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We?re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you?ll help oversee staff, collaborate with teammates, and help where needed. We can?t wait to see your growth, all while igniting your passion and pursuing what matters to you. COMPENSATION : The hourly rate for this position ranges from $20.75 to $21.25, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Lead Culinary Adventures in Bar Harbor: Join Us as a Food and Beverage Swing Supervisor! Ready to embrace a dynamic role covering multiple dining venues in the heart of Bar Harbor? We're seeking a versatile and organized individual to oversee operations at our various dining locations on respective managers' days off. Your leadership will be instrumental in ensuring a seamless and exceptional dining experience for our guests. As a F&B Swing Supervisor, you will help manage day-to-day operations at our dining venues, providing leadership in the absence of individual managers. Coordinate with respective managers and staff, ensuring smooth transitions and maintaining high service standards. Contribute to creating a positive and memorable guest experience across all dining establishments. We are a family-oriented dining establishment, committed to providing an array of culinary experiences in the heart of Bar Harbor. Recognized for our dedication to hospitality, we prioritize creating an inclusive workplace where your leadership skills can thrive. What We Offer: Diverse Culinary Settings: Oversee operations in a range of dining venues, contributing to the vibrancy of Bar Harbor's culinary scene. Collaborative Team: Join a dining team that values versatility, teamwork, and ensures your success in this pivotal role. Opportunities for Growth: Explore avenues for professional development within our expanding dining family. You will be working your magic on a full-time seasonal basis from early May to October. This is a full-time position that requires weekends, nights, and holidays. What you may not know is that we also have amazing benefits and perks: Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year. Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free. Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. End of Season Bonus. Heating savings program in partnership with Irving and Dead River - save on heating oil and propane. Core Values Program - earn points for branded swag! Referral Bonus - up to $1,000 per new full-time employee you refer. Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services. Employee Recognition Programs. Employee Assistance Program (EAP) - Experienced counseling, free & anonymous. Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala - an annual event that recognizes YOU! Here are some more details: Responsibilities: Helps manage Food & Beverage on day-to-day operations. Preserve excellent levels of internal and external customer service. Identify customers' needs and respond proactively to all their concerns. Comply with all health and safety regulations. You must possess interpersonal, decision-making, leadership, communication, problem-solving, and customer service skills. Performs additional duties as assigned. Skills Required: Completion of secondary school should be required Diploma or degree in business management or tourism related field would be an asset Leadership skills Flexibility Adaptability Inventory management Conflict resolution Ability to work under pressure Ability to multi-task Good organizational skills Wage: Starting at $22 an hour. Experience / Education: Prior customer service experience is preferred. High School diploma and/or equivalent work experience Performance Measurement: 90 day performance review, annual performance review, attendance, productivity, feedback from others Physical Demands: Work is performed in a hotel/office environment. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing. There is also the potential for kneeling and lifting of objects up to 40lbs. If you have a passion for culinary leadership, enjoy managing diverse dining environments, and have the desire to be a key player in our diverse food and beverage offerings, we invite you to join us in Bar Harbor! Apply Now and help Lead Culinary Adventures in Bar Harbor, Maine!
Mar 27, 2024
Full time
Lead Culinary Adventures in Bar Harbor: Join Us as a Food and Beverage Swing Supervisor! Ready to embrace a dynamic role covering multiple dining venues in the heart of Bar Harbor? We're seeking a versatile and organized individual to oversee operations at our various dining locations on respective managers' days off. Your leadership will be instrumental in ensuring a seamless and exceptional dining experience for our guests. As a F&B Swing Supervisor, you will help manage day-to-day operations at our dining venues, providing leadership in the absence of individual managers. Coordinate with respective managers and staff, ensuring smooth transitions and maintaining high service standards. Contribute to creating a positive and memorable guest experience across all dining establishments. We are a family-oriented dining establishment, committed to providing an array of culinary experiences in the heart of Bar Harbor. Recognized for our dedication to hospitality, we prioritize creating an inclusive workplace where your leadership skills can thrive. What We Offer: Diverse Culinary Settings: Oversee operations in a range of dining venues, contributing to the vibrancy of Bar Harbor's culinary scene. Collaborative Team: Join a dining team that values versatility, teamwork, and ensures your success in this pivotal role. Opportunities for Growth: Explore avenues for professional development within our expanding dining family. You will be working your magic on a full-time seasonal basis from early May to October. This is a full-time position that requires weekends, nights, and holidays. What you may not know is that we also have amazing benefits and perks: Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year. Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free. Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. End of Season Bonus. Heating savings program in partnership with Irving and Dead River - save on heating oil and propane. Core Values Program - earn points for branded swag! Referral Bonus - up to $1,000 per new full-time employee you refer. Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services. Employee Recognition Programs. Employee Assistance Program (EAP) - Experienced counseling, free & anonymous. Employee Relief Fund - Financial support for unexpected situations. Mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala - an annual event that recognizes YOU! Here are some more details: Responsibilities: Helps manage Food & Beverage on day-to-day operations. Preserve excellent levels of internal and external customer service. Identify customers' needs and respond proactively to all their concerns. Comply with all health and safety regulations. You must possess interpersonal, decision-making, leadership, communication, problem-solving, and customer service skills. Performs additional duties as assigned. Skills Required: Completion of secondary school should be required Diploma or degree in business management or tourism related field would be an asset Leadership skills Flexibility Adaptability Inventory management Conflict resolution Ability to work under pressure Ability to multi-task Good organizational skills Wage: Starting at $22 an hour. Experience / Education: Prior customer service experience is preferred. High School diploma and/or equivalent work experience Performance Measurement: 90 day performance review, annual performance review, attendance, productivity, feedback from others Physical Demands: Work is performed in a hotel/office environment. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing. There is also the potential for kneeling and lifting of objects up to 40lbs. If you have a passion for culinary leadership, enjoy managing diverse dining environments, and have the desire to be a key player in our diverse food and beverage offerings, we invite you to join us in Bar Harbor! Apply Now and help Lead Culinary Adventures in Bar Harbor, Maine!
Food & Beverage Supervisor Job Details Level Experienced Job Location Hotel Blackhawk - Davenport, IA Position Type Full Time Job Shift Any ESSENTIAL DUTIES AND RESPONSIBILITIES Come and be a part of history! Hotel Blackhawk; a hotel with a century of elegance, located in downtown Davenport, Iowa, is looking for a Food & Beverage Supervisor to lead at Bix Bistro, Rise coffeeshop and our bowling lounge. Join a team that knows how to have fun while working hard! A team that shares passion, perseverance and humility. Guest Services: 60% Interacts with guests to obtain feedback on product quality and service levels Responds to and handles guest problems and complaints Observes service behaviors of employees and provides feedback to individuals and managers Assist with service during heavy meal times Managerial Tasks: 20% Provides direction for all day-to-day operations Assist with recruitment, hiring, and training of all F&B staff Impose disciplinary action when necessary Conducts annual performance reviews for all F&B hourly staff Administrative Tasks: 20% Keep a clean work area according to health and kitchen standards Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Ensures property policies are administered fairly and consistently Manage inventory of all front of the house kitchen items, BDT, and Banquets Assist with the creation and implementation of new menu items Maintain a low labor cost Assist with scheduling all Bix, BDT, and Banquet employees based on occupancy, events, and employee status Attend all BEO, F&B, Culinary, and staff meetings Ensures compliance with tip distribution, safe service of alcohol, food handling, and sanitation standards This full time positions comes with a full benefit package after 90 days to include optional health benefits, supplemental insurances, company paid $50,000 life insurance, holiday pay, accrued PTO, travel discounts, meal discounts and more. Qualifications QUALIFICATIONS/SKILLS: each essential duty satisfactorily. skill, and/or ability required. To perform this job successfully, an individual must be able to perform The requirements listed below are representative of the knowledge, High School Diploma or Equivalent Ability to read and write in English Ability to read and comprehend instructions, short correspondence, and memos Ability to write correspondence Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees May be required to compute basic arithmetic Availability on weekends and holidays Must be able to pass a background check DESIRED QUALIFICATIONS: Associates Degree in Hospitality or related field with two years ofexperience in a Food & Beverage role. PHYSICAL DEMANDS: While performing the duties of this job, the person must be able tofrequently move about inside the kitchen and dining areas. WORK SCHEDULE: Work a full time varied schedule including days, nights, weekdays, andweekends as assigned by the Food & Beverage Manager/ Director.
Mar 27, 2024
Full time
Food & Beverage Supervisor Job Details Level Experienced Job Location Hotel Blackhawk - Davenport, IA Position Type Full Time Job Shift Any ESSENTIAL DUTIES AND RESPONSIBILITIES Come and be a part of history! Hotel Blackhawk; a hotel with a century of elegance, located in downtown Davenport, Iowa, is looking for a Food & Beverage Supervisor to lead at Bix Bistro, Rise coffeeshop and our bowling lounge. Join a team that knows how to have fun while working hard! A team that shares passion, perseverance and humility. Guest Services: 60% Interacts with guests to obtain feedback on product quality and service levels Responds to and handles guest problems and complaints Observes service behaviors of employees and provides feedback to individuals and managers Assist with service during heavy meal times Managerial Tasks: 20% Provides direction for all day-to-day operations Assist with recruitment, hiring, and training of all F&B staff Impose disciplinary action when necessary Conducts annual performance reviews for all F&B hourly staff Administrative Tasks: 20% Keep a clean work area according to health and kitchen standards Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Ensures property policies are administered fairly and consistently Manage inventory of all front of the house kitchen items, BDT, and Banquets Assist with the creation and implementation of new menu items Maintain a low labor cost Assist with scheduling all Bix, BDT, and Banquet employees based on occupancy, events, and employee status Attend all BEO, F&B, Culinary, and staff meetings Ensures compliance with tip distribution, safe service of alcohol, food handling, and sanitation standards This full time positions comes with a full benefit package after 90 days to include optional health benefits, supplemental insurances, company paid $50,000 life insurance, holiday pay, accrued PTO, travel discounts, meal discounts and more. Qualifications QUALIFICATIONS/SKILLS: each essential duty satisfactorily. skill, and/or ability required. To perform this job successfully, an individual must be able to perform The requirements listed below are representative of the knowledge, High School Diploma or Equivalent Ability to read and write in English Ability to read and comprehend instructions, short correspondence, and memos Ability to write correspondence Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees May be required to compute basic arithmetic Availability on weekends and holidays Must be able to pass a background check DESIRED QUALIFICATIONS: Associates Degree in Hospitality or related field with two years ofexperience in a Food & Beverage role. PHYSICAL DEMANDS: While performing the duties of this job, the person must be able tofrequently move about inside the kitchen and dining areas. WORK SCHEDULE: Work a full time varied schedule including days, nights, weekdays, andweekends as assigned by the Food & Beverage Manager/ Director.
The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment. The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities. For additional information about the Department of Youth Services and its programs please watch: Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities. The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA. Duties and Responsibilities (these duties are a general summary and not all inclusive): Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards. Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound. Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria. Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc. Maintain records of food service operations including food costs and the use for cost control purposes. Make recommendations for cafeteria budget by projecting personnel, food and equipment costs. Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Preferred Qualifications: Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations. Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the effects of time, temperature and weather conditions on food. Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings. Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions. Ability to give oral and written instructions in a precise and understandable manner. Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off. Pre-Offer Process: Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website to access detailed information on the Pre-Employment process. A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants". Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form For questions, please contact the Office of Human Resources at 1- and select option . Qualifications: First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience. II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience. III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Mar 27, 2024
Full time
The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment. The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities. For additional information about the Department of Youth Services and its programs please watch: Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities. The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA. Duties and Responsibilities (these duties are a general summary and not all inclusive): Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards. Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound. Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria. Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc. Maintain records of food service operations including food costs and the use for cost control purposes. Make recommendations for cafeteria budget by projecting personnel, food and equipment costs. Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Preferred Qualifications: Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations. Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the effects of time, temperature and weather conditions on food. Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings. Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions. Ability to give oral and written instructions in a precise and understandable manner. Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off. Pre-Offer Process: Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website to access detailed information on the Pre-Employment process. A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants". Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form For questions, please contact the Office of Human Resources at 1- and select option . Qualifications: First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience. II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience. III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
Mar 27, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries. Review marketing activities, promotions and events with Hospitality Managers as required. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Meets with departmental managers as necessary Supervise all activities during assigned shift and provide hands-on leadership for all outlets. Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion. Monitor all wait stations, host stand, and general appearance of the restaurants to assure cleanliness and compliance with company standards. Assist with budget oversight and expense management. Administer disciplinary action as necessary. Produce and deliver reports as needed. Utilize training and existing policies and procedures to make sound business decisions. Improve productivity by recommending improvements, processes, equipment, and systems. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Have complete knowledge of all casino events and promotional activities. Ensure the safety and security of all guests and team members. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Other duties as assigned or any reasonable request from any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of MICROS cash register system, credit card machine, desktop computer station, Microsoft office software, casino tracking programs (Datastream, Kronos, Stratton Warren), Serving trays, bus tub, food and dish carts, beverage dispensers, Hoodless/ventless fryer, insta-burger grill, Panini grill, pizza oven and warmer, microwave, freezer, refrigerator, small steam tables, cleaning materials, wet mops and brooms, telephone, voicemail, fax machine, PBX system, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: Two to five years of combined or separate experience in the Food and Beverage industry managing personnel with a 4-year degree preferred in related fields or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Determining causes of operating errors and deciding what to do about it. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.
The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment. The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities. For additional information about the Department of Youth Services and its programs please watch: Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities. The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA. / Duties and Responsibilities (these duties are a general summary and not all inclusive): / Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards. Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound. Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria. Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc. Maintain records of food service operations including food costs and the use for cost control purposes. Make recommendations for cafeteria budget by projecting personnel, food and equipment costs. Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Preferred Qualifications: Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations. Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the effects of time, temperature and weather conditions on food. Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings. Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions. Ability to give oral and written instructions in a precise and understandable manner. Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off. Pre-Offer Process: Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website to access detailed information on the Pre-Employment process. A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants". Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form For questions, please contact the Office of Human Resources at 1- and select option . First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience. II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience. III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Food Services Organization: Department of Youth Services Title: Food Service Supervisor I, Central Region Location: Massachusetts-Westborough-PO 288-Lyman St Requisition ID: 240003BK
Mar 26, 2024
Full time
The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment. The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities. For additional information about the Department of Youth Services and its programs please watch: Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities. The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA. / Duties and Responsibilities (these duties are a general summary and not all inclusive): / Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards. Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound. Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria. Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc. Maintain records of food service operations including food costs and the use for cost control purposes. Make recommendations for cafeteria budget by projecting personnel, food and equipment costs. Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings. Preferred Qualifications: Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations. Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food. Knowledge of the effects of time, temperature and weather conditions on food. Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings. Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions. Ability to give oral and written instructions in a precise and understandable manner. Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off. Pre-Offer Process: Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website to access detailed information on the Pre-Employment process. A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants". Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form For questions, please contact the Office of Human Resources at 1- and select option . First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience. II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience. III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Food Services Organization: Department of Youth Services Title: Food Service Supervisor I, Central Region Location: Massachusetts-Westborough-PO 288-Lyman St Requisition ID: 240003BK
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications Proven experience in a culinary supervisory role. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Knowledge of food safety and sanitation standards. Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
Mar 26, 2024
Full time
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications Proven experience in a culinary supervisory role. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Knowledge of food safety and sanitation standards. Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
Summary: Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Perform the duties of a Cage Club Rep as needed. Essential Functions and Responsibilities: Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned Implement and ensure compliance with policies, procedures, and internal controls Handle and resolve any escalated situations that may arise with guests Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures Report any monetary or procedural discrepancy to the Cage Club Manager in a timely manner Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino Issues necessary operating funds to other departments Balance assigned funds and maintain an organized workstation Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system Maintain and complete various gaming and company forms and reports Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures Enroll and create new players club accounts Maintain a working knowledge of the Players Club Program in order to explain in great detail player club benefits and programs to guests Review event calendar and be familiar with current activities/offerings and promotions Print system vouchers and player cards from casino operating system for guests Issue and reset pin numbers for guests Assist guests with any complaints, comments, and players card discrepancies Held accountable, to a high degree, for the accuracy, thoroughness, and confidentiality of guest information, and departmental records and reports. Provide outstanding guest service in a timely manner to both guests and fellow team member Perform other duties as assigned Requirements: Qualifications 2 years of previous experience working in high volume, fast-paced cashiering environment Prior experience working in a team or group environment in a supervisory role Able to effectively communicate in small groups, as well as on an individual-basis Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Able to efficiently write routine reports and correspondence Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals Advanced computer skills Ability to accurately process data using a computer and 10-key At least 21 years of age High school diploma or equivalent Bachelor's degree from a four-year college or university preferred Able to effectively communication in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Gaming Alcohol Awareness Physical Requirements Occasionally push/pull up to 15 lbs. Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels Occasionally squat, kneel, and communicate via radio, Frequently bend, reach, twist, sit, and stand Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Mar 26, 2024
Full time
Summary: Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Perform the duties of a Cage Club Rep as needed. Essential Functions and Responsibilities: Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned Implement and ensure compliance with policies, procedures, and internal controls Handle and resolve any escalated situations that may arise with guests Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures Report any monetary or procedural discrepancy to the Cage Club Manager in a timely manner Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino Issues necessary operating funds to other departments Balance assigned funds and maintain an organized workstation Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system Maintain and complete various gaming and company forms and reports Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures Enroll and create new players club accounts Maintain a working knowledge of the Players Club Program in order to explain in great detail player club benefits and programs to guests Review event calendar and be familiar with current activities/offerings and promotions Print system vouchers and player cards from casino operating system for guests Issue and reset pin numbers for guests Assist guests with any complaints, comments, and players card discrepancies Held accountable, to a high degree, for the accuracy, thoroughness, and confidentiality of guest information, and departmental records and reports. Provide outstanding guest service in a timely manner to both guests and fellow team member Perform other duties as assigned Requirements: Qualifications 2 years of previous experience working in high volume, fast-paced cashiering environment Prior experience working in a team or group environment in a supervisory role Able to effectively communicate in small groups, as well as on an individual-basis Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Able to efficiently write routine reports and correspondence Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals Advanced computer skills Ability to accurately process data using a computer and 10-key At least 21 years of age High school diploma or equivalent Bachelor's degree from a four-year college or university preferred Able to effectively communication in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Gaming Alcohol Awareness Physical Requirements Occasionally push/pull up to 15 lbs. Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels Occasionally squat, kneel, and communicate via radio, Frequently bend, reach, twist, sit, and stand Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels General Duties: Actively support the Quality Improvement Process. Assist in identifying and implementing a successful marketing plan for assigned outlets. Assume responsibility of daily operation of all assigned outlets. Assist in working toward positive financial results. Assist in ensuring that scheduling functions are performed accurately and on a timely basis. Assist in maintaining a highly motivated and well-trained staff. Open and close shift in accordance with manager's checklist. Initiate aggressive guest interaction through seeking and soliciting feedback from guests. Train, maintain and enforce all Horseshoe Bay Resort and Crescent Hotels & Resorts service standards using use records, menus and appropriate reference materials. Properly execute revenue and check control procedures on shift. Handle daily associate relations (e.g., scheduling, time adjustments). Maintain a safe and sanitary work environment for all associates and guests. Gather and implement all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks). Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise. During shift, ensure that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests. Be on the floor during entire meal period and ensure adequate coverage. Conduct taste panels and menu classes on a daily basis for restaurant. Ensure that only a quality product is being served. Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines. Ensure all side work is done on daily basis. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel. Manage an effective repair and maintenance program through the use of work orders, inspections, etc. Assist any associate in his/her job performance, when required, to ensure guest satisfaction. Understand and teach empowerment principles to ensure guest satisfaction. Exercise station rotation to ensure stations are distributed fairly. Employment Standards: Written/verbal communication skills. Demonstrated leadership qualities. Able to work with teams. Basic technical knowledge of restaurant operations. Demonstrated hospitality skills. Demonstrated strong work ethic. NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that, at all times, it may be necessary to move employees from their accustomed shift, as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Required Certifications: Minimum age requirement - 18+ Food Handler's Certificate TABC Certificate High school diploma or GED required; college valued Minimum of two years food service or related hospitality experience. Encourage OSHA Hazard Communication Standard training and certification. Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have the physical strength, stamina and agility to perform the assigned duties. The employee must frequently lift and/or move up to 50 pounds. Follow all company and safety and security policies and procedures. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Report maintenance needs, accidents, injuries and unsafe work conditions to manager. Requires problem solving abilities. Maintain a clean, safe and environmentally responsible work environment. Must be able to interact with co-workers and have a sense of TEAM. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mar 26, 2024
Full time
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels General Duties: Actively support the Quality Improvement Process. Assist in identifying and implementing a successful marketing plan for assigned outlets. Assume responsibility of daily operation of all assigned outlets. Assist in working toward positive financial results. Assist in ensuring that scheduling functions are performed accurately and on a timely basis. Assist in maintaining a highly motivated and well-trained staff. Open and close shift in accordance with manager's checklist. Initiate aggressive guest interaction through seeking and soliciting feedback from guests. Train, maintain and enforce all Horseshoe Bay Resort and Crescent Hotels & Resorts service standards using use records, menus and appropriate reference materials. Properly execute revenue and check control procedures on shift. Handle daily associate relations (e.g., scheduling, time adjustments). Maintain a safe and sanitary work environment for all associates and guests. Gather and implement all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks). Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise. During shift, ensure that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests. Be on the floor during entire meal period and ensure adequate coverage. Conduct taste panels and menu classes on a daily basis for restaurant. Ensure that only a quality product is being served. Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines. Ensure all side work is done on daily basis. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel. Manage an effective repair and maintenance program through the use of work orders, inspections, etc. Assist any associate in his/her job performance, when required, to ensure guest satisfaction. Understand and teach empowerment principles to ensure guest satisfaction. Exercise station rotation to ensure stations are distributed fairly. Employment Standards: Written/verbal communication skills. Demonstrated leadership qualities. Able to work with teams. Basic technical knowledge of restaurant operations. Demonstrated hospitality skills. Demonstrated strong work ethic. NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that, at all times, it may be necessary to move employees from their accustomed shift, as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Required Certifications: Minimum age requirement - 18+ Food Handler's Certificate TABC Certificate High school diploma or GED required; college valued Minimum of two years food service or related hospitality experience. Encourage OSHA Hazard Communication Standard training and certification. Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have the physical strength, stamina and agility to perform the assigned duties. The employee must frequently lift and/or move up to 50 pounds. Follow all company and safety and security policies and procedures. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Report maintenance needs, accidents, injuries and unsafe work conditions to manager. Requires problem solving abilities. Maintain a clean, safe and environmentally responsible work environment. Must be able to interact with co-workers and have a sense of TEAM. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Assist with Front of the House operations within the Dining Department. Assist Dining Director with hiring and training Dining Servers, setting tables, after meal clean-up, managing events/reservations, menu display production. Be available during meal service in 3 dining areas. Other duties as assigned.
Mar 25, 2024
Full time
Assist with Front of the House operations within the Dining Department. Assist Dining Director with hiring and training Dining Servers, setting tables, after meal clean-up, managing events/reservations, menu display production. Be available during meal service in 3 dining areas. Other duties as assigned.
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We?re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you?ll help oversee staff, collaborate with teammates, and help where needed. We can?t wait to see your growth, all while igniting your passion and pursuing what matters to you. Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Mar 24, 2024
Full time
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We?re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you?ll help oversee staff, collaborate with teammates, and help where needed. We can?t wait to see your growth, all while igniting your passion and pursuing what matters to you. Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
City Las Vegas State NV Shift Graveyard Type of Shift Full Time Department Cage & Credit Boulder Cage Club Supervisor Arizona Charlie's Boulder (Las Vegas, NV) Description: Summary: Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Perform the duties of a Cage Club Rep as needed. Essential Functions and Responsibilities: + Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned + Implement and ensure compliance with policies, procedures, and internal controls + Handle and resolve any escalated situations that may arise with guests + Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit + Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures + Report any monetary or procedural discrepancy to the Cage Club Manager in a timely manner + Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino + Issues necessary operating funds to other departments + Balance assigned funds and maintain an organized workstation + Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system + Maintain and complete various gaming and company forms and reports + Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures + Enroll and create new players club accounts + Maintain a working knowledge of the Players Club Program in order to explain in great detail player club benefits and programs to guests + Review event calendar and be familiar with current activities/offerings and promotions + Print system vouchers and player cards from casino operating system for guests + Issue and reset pin numbers for guests + Assist guests with any complaints, comments, and players card discrepancies + Held accountable, to a high degree, for the accuracy, thoroughness, and confidentiality of guest information, and departmental records and reports. + Provide outstanding guest service in a timely manner to both guests and fellow team member + Perform other duties as assigned Requirements: Qualifications + 2 years of previous experience working in high volume, fast-paced cashiering environment + Prior experience working in a team or group environment in a supervisory role + Able to effectively communicate in small groups, as well as on an individual-basis + Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form + Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals + Able to efficiently write routine reports and correspondence + Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals + Advanced computer skills + Ability to accurately process data using a computer and 10-key + At least 21 years of age + High school diploma or equivalent + Bachelor's degree from a four-year college or university preferred + Able to effectively communication in English, both written and verbal + Obtain and maintain all work cards as required by the company + Verify right to work in the United States Work Cards + Gaming + Alcohol Awareness Physical Requirements + Occasionally push/pull up to 15 lbs. + Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels + Occasionally squat, kneel, and communicate via radio, + Frequently bend, reach, twist, sit, and stand + Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions + Indoor + Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)
Mar 23, 2024
Full time
City Las Vegas State NV Shift Graveyard Type of Shift Full Time Department Cage & Credit Boulder Cage Club Supervisor Arizona Charlie's Boulder (Las Vegas, NV) Description: Summary: Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Perform the duties of a Cage Club Rep as needed. Essential Functions and Responsibilities: + Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned + Implement and ensure compliance with policies, procedures, and internal controls + Handle and resolve any escalated situations that may arise with guests + Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit + Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures + Report any monetary or procedural discrepancy to the Cage Club Manager in a timely manner + Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino + Issues necessary operating funds to other departments + Balance assigned funds and maintain an organized workstation + Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system + Maintain and complete various gaming and company forms and reports + Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures + Enroll and create new players club accounts + Maintain a working knowledge of the Players Club Program in order to explain in great detail player club benefits and programs to guests + Review event calendar and be familiar with current activities/offerings and promotions + Print system vouchers and player cards from casino operating system for guests + Issue and reset pin numbers for guests + Assist guests with any complaints, comments, and players card discrepancies + Held accountable, to a high degree, for the accuracy, thoroughness, and confidentiality of guest information, and departmental records and reports. + Provide outstanding guest service in a timely manner to both guests and fellow team member + Perform other duties as assigned Requirements: Qualifications + 2 years of previous experience working in high volume, fast-paced cashiering environment + Prior experience working in a team or group environment in a supervisory role + Able to effectively communicate in small groups, as well as on an individual-basis + Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form + Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals + Able to efficiently write routine reports and correspondence + Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals + Advanced computer skills + Ability to accurately process data using a computer and 10-key + At least 21 years of age + High school diploma or equivalent + Bachelor's degree from a four-year college or university preferred + Able to effectively communication in English, both written and verbal + Obtain and maintain all work cards as required by the company + Verify right to work in the United States Work Cards + Gaming + Alcohol Awareness Physical Requirements + Occasionally push/pull up to 15 lbs. + Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels + Occasionally squat, kneel, and communicate via radio, + Frequently bend, reach, twist, sit, and stand + Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions + Indoor + Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)
Company Description Discover a tranquil retreat two blocks from the heart of the Financial District at Novotel Miami Brickell. Featuring a lobby design inspired by the city's beachfront culture and colors, our contemporary Downtown Miami hotel is adjacent to Simpson Park, a preserved swath of hardwood forest. Sweeping views of the tree canopy, framed by skyscrapers and sparkling Biscayne Bay, give our rooftop pool and bar the feel of a tropical resort. When you're ready to explore the area, it's less than a 10-minute walk to South Miami Avenue and its buzzing bars, tempting restaurants and upscale shopping centers. Business travelers can make the short stroll to financial institutions and corporate offices on Brickell Avenue. A nearby Metrorail stop puts the rest of the city within easy reach. Enjoy seamless connections to the cruise port and top Miami attractions, including Bayfront Park, FTX Arena and Vizcaya. At Novotel Miami Brickell, the best of the city is at your doorstep. Job Description Purpose: Assist Front of the House Overnight Manager with the front desk overnight Operations. Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible, and serve as an ambassador to Novotel Miami Brickell by welcoming everyone with a genuine smile and caring attitude. Works overnight and oversees all activities in the hotel, assisting loss prevention and engineering with any quest need or requests. Runs and audits the assigned reports to close the day and turns them to management. Essential Elements: Performs the required system saves during the night audit shift to ensure a current back-up of the hotel files is available. Posts and audits banquet checks in order of the banquet summary sheet. Reconciles all Food and Beverage outlet postings. Verifies front desk cashier work is balanced. Performs an accurate bucket check of all in-house registration cards. Ensures all guest accounts are accurately posted with room and tax. Ensures the completion of all night audit functions. Distributes all close day reports and morning reports to the appropriate departments. Transmits accurate data to Management. Prepares and distributes the Daily Report (Daily Business Summary DBS). PHYSICAL ABILITIES Exert physical effort in transporting 25 pounds to guests or other hotel areas. Endure various physical movements throughout the work areas. Remain in stationary position for several minutes/hours throughout work shift. Satisfactorily communicate with guests, management and co-workers to their understanding. SECONDARY JOB FUNCTIONS Assist PBX with switchboard duties. Assist with Reservations calls. Provide Concierge service. Assist in other Front Desk areas as assigned. Ensure guests are been advise of loyalty program. Provide guest room tours. Legibly document maintenance needs on work orders and submit to Manager. Answers In-Room Dining guest calls and takes order as needed. High school graduate or equivalent vocational training certificate. Compute basic arithmetic. Fluency in English both verbally and non-verbally. Provide legible communication and directions. Ability to: Perform job functions with attention to detail, speed and accuracy. Prioritize and organize. Be a clear thinker, remaining calm and resolving problems using good judgement. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent hotel data. Ability to input and access information in the property management system/computers/point of sales system. Excellent phone & verbal communication skills. Flexible schedule. Desirables Excellent phone & verbal communication skills. Previous front desk hotel experience, night auditor, and cashier. Flexible schedule. Works overnight. May be required to perform housekeeping, engineering and security duties as needed. Fluency in a foreign language (Spanish) Ability to suggestively up sell. Certification in CPR. Previous guest relations training. Hotel Specific Essential Functions: Responsible for the Local Market stock and inventories Tools and Equipment: Use of Opera (PMS) housekeeping programs Use of telephone system Use of department paging/radio communication system Use of copy machine and other various cleaning equipment's (vacuum cleaners, etc.) Fire panel PBX equipment Assorted F&B equipment Working environment: Sitting, walking, standing, bending, writing, typing, filing Occasional lifting up to 25 lbs. Pushing of supply carts Interior of hotel, in normal office conditions. Additional Information All your information will be kept confidential according to EEO guidelines.
Mar 23, 2024
Full time
Company Description Discover a tranquil retreat two blocks from the heart of the Financial District at Novotel Miami Brickell. Featuring a lobby design inspired by the city's beachfront culture and colors, our contemporary Downtown Miami hotel is adjacent to Simpson Park, a preserved swath of hardwood forest. Sweeping views of the tree canopy, framed by skyscrapers and sparkling Biscayne Bay, give our rooftop pool and bar the feel of a tropical resort. When you're ready to explore the area, it's less than a 10-minute walk to South Miami Avenue and its buzzing bars, tempting restaurants and upscale shopping centers. Business travelers can make the short stroll to financial institutions and corporate offices on Brickell Avenue. A nearby Metrorail stop puts the rest of the city within easy reach. Enjoy seamless connections to the cruise port and top Miami attractions, including Bayfront Park, FTX Arena and Vizcaya. At Novotel Miami Brickell, the best of the city is at your doorstep. Job Description Purpose: Assist Front of the House Overnight Manager with the front desk overnight Operations. Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible, and serve as an ambassador to Novotel Miami Brickell by welcoming everyone with a genuine smile and caring attitude. Works overnight and oversees all activities in the hotel, assisting loss prevention and engineering with any quest need or requests. Runs and audits the assigned reports to close the day and turns them to management. Essential Elements: Performs the required system saves during the night audit shift to ensure a current back-up of the hotel files is available. Posts and audits banquet checks in order of the banquet summary sheet. Reconciles all Food and Beverage outlet postings. Verifies front desk cashier work is balanced. Performs an accurate bucket check of all in-house registration cards. Ensures all guest accounts are accurately posted with room and tax. Ensures the completion of all night audit functions. Distributes all close day reports and morning reports to the appropriate departments. Transmits accurate data to Management. Prepares and distributes the Daily Report (Daily Business Summary DBS). PHYSICAL ABILITIES Exert physical effort in transporting 25 pounds to guests or other hotel areas. Endure various physical movements throughout the work areas. Remain in stationary position for several minutes/hours throughout work shift. Satisfactorily communicate with guests, management and co-workers to their understanding. SECONDARY JOB FUNCTIONS Assist PBX with switchboard duties. Assist with Reservations calls. Provide Concierge service. Assist in other Front Desk areas as assigned. Ensure guests are been advise of loyalty program. Provide guest room tours. Legibly document maintenance needs on work orders and submit to Manager. Answers In-Room Dining guest calls and takes order as needed. High school graduate or equivalent vocational training certificate. Compute basic arithmetic. Fluency in English both verbally and non-verbally. Provide legible communication and directions. Ability to: Perform job functions with attention to detail, speed and accuracy. Prioritize and organize. Be a clear thinker, remaining calm and resolving problems using good judgement. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent hotel data. Ability to input and access information in the property management system/computers/point of sales system. Excellent phone & verbal communication skills. Flexible schedule. Desirables Excellent phone & verbal communication skills. Previous front desk hotel experience, night auditor, and cashier. Flexible schedule. Works overnight. May be required to perform housekeeping, engineering and security duties as needed. Fluency in a foreign language (Spanish) Ability to suggestively up sell. Certification in CPR. Previous guest relations training. Hotel Specific Essential Functions: Responsible for the Local Market stock and inventories Tools and Equipment: Use of Opera (PMS) housekeeping programs Use of telephone system Use of department paging/radio communication system Use of copy machine and other various cleaning equipment's (vacuum cleaners, etc.) Fire panel PBX equipment Assorted F&B equipment Working environment: Sitting, walking, standing, bending, writing, typing, filing Occasional lifting up to 25 lbs. Pushing of supply carts Interior of hotel, in normal office conditions. Additional Information All your information will be kept confidential according to EEO guidelines.