Essential Job Functions Responds to request for cleaning and/or basic maintenance throughout the property. Observes and reports on conditions which require attention and/or repair. Maintain high level of cleanliness for public areas of the property. Job Specifications Removes trash to appropriate areas. Utilizes assigned equipment including, but not limited to; vacuums, trash compactors, and carpet shampoos. Maintains inventory of custodial supplies. Effectively uses safety equipment and follows all safety and health procedures when using chemicals and other equipment. Performs other jobs as assigned by the direction of management. Required to lift up but not limited to 50 lbs. Physical Demands and Work Environment May need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. At other times, the work requires some physical exertion, such as climbing, reaching, standing and walking, pushing, pulling, and lifting. The work environment is one with possible exposure to prolonged loud noise and sometime close quarters.
Mar 04, 2024
Full time
Essential Job Functions Responds to request for cleaning and/or basic maintenance throughout the property. Observes and reports on conditions which require attention and/or repair. Maintain high level of cleanliness for public areas of the property. Job Specifications Removes trash to appropriate areas. Utilizes assigned equipment including, but not limited to; vacuums, trash compactors, and carpet shampoos. Maintains inventory of custodial supplies. Effectively uses safety equipment and follows all safety and health procedures when using chemicals and other equipment. Performs other jobs as assigned by the direction of management. Required to lift up but not limited to 50 lbs. Physical Demands and Work Environment May need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. At other times, the work requires some physical exertion, such as climbing, reaching, standing and walking, pushing, pulling, and lifting. The work environment is one with possible exposure to prolonged loud noise and sometime close quarters.
POSITION SUMMARY The employee in this position is responsible for providing superior service to both internal and external guests. All employees are required to practice the customer courtesy skills of See.Say.Smile to ensure our guests are afforded a remarkable experience. Maintain high standard of cleanliness in accordance with the procedures and policies set forth by the company. JOB DUTIES AND RESPONSIBILITIES The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned. Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Use customer courtesy skills of See.Say.Smile to provide superior guest service. Fun - Have fun! Be interactive with all internal and external guests while maintaining professional standards. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. Responsible for cleaning all floors, windows, walls, stairs, and elevators. Responsible for vacuuming all floors. Cleaning, disinfecting, and restocking all restrooms. Mopping floors around the bars, restrooms and entrance. Responsible for removing all trash and debris from floors, and trash cans. Trash and debris to be deposited in the compactor and cardboard in designated dumpsters. Ensure the safety and security of guests and employees. (Unless they will be part of the emergency plan) Responsible for containment, clean-up and disposal of any and all biohazards throughout the property. Completes all company-required training with designated time frames. Performs other duties as assigned. WORKING CONDITIONS/ESSENTIAL FUNCTIONS Always maintain a pleasant, friendly, and welcoming attitude. Knowledge of all special events and promotions available to guests. Physical Requirements: Standing/Walking 90% Lifting 10% (overhead, arms length up to 20 lbs., up to 100 lbs with assistance) Bending 35% Pushing/Pulling 50% Climbing 5% Ability to work in a brightly lit, smoke filled casino environment with above average noise levels. Casino environment may be outdoors, wet areas and temperatures that may vary. Working in stairwells, elevators and on escalators. Availability to work 24-hours hours a day, 7 days a week, varied work schedules and holidays. Ability to perform assigned duties under frequent time pressure in an interruptive or confined environment. Knowledge of safety guidelines, answer all calls promptly and maintain politeness; pay attention to the needs of guests at all times. Ability to use a vacuum cleaner, hand tools, ladders and shop vacuum. JOB QUALIFICATIONS Zero to one-year experience in cleaning public buildings and /or facilities. Knowledgeable in the operation of a vacuum cleaner, carpet extractor, walk behind scrubber, wet/dry vacuum, ladder, and a back-pack vacuum. Use of chemicals for cleaning and personal protective equipment. Subject to random drug tests throughout the year. Ability to read, follows instructions, and understands visual aids. Must be able to obtain and maintain Valid Gaming license. Must be able to receive and maintain all required certification. Must complete all required company training.
Mar 11, 2024
Full time
POSITION SUMMARY The employee in this position is responsible for providing superior service to both internal and external guests. All employees are required to practice the customer courtesy skills of See.Say.Smile to ensure our guests are afforded a remarkable experience. Maintain high standard of cleanliness in accordance with the procedures and policies set forth by the company. JOB DUTIES AND RESPONSIBILITIES The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned. Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Use customer courtesy skills of See.Say.Smile to provide superior guest service. Fun - Have fun! Be interactive with all internal and external guests while maintaining professional standards. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. Responsible for cleaning all floors, windows, walls, stairs, and elevators. Responsible for vacuuming all floors. Cleaning, disinfecting, and restocking all restrooms. Mopping floors around the bars, restrooms and entrance. Responsible for removing all trash and debris from floors, and trash cans. Trash and debris to be deposited in the compactor and cardboard in designated dumpsters. Ensure the safety and security of guests and employees. (Unless they will be part of the emergency plan) Responsible for containment, clean-up and disposal of any and all biohazards throughout the property. Completes all company-required training with designated time frames. Performs other duties as assigned. WORKING CONDITIONS/ESSENTIAL FUNCTIONS Always maintain a pleasant, friendly, and welcoming attitude. Knowledge of all special events and promotions available to guests. Physical Requirements: Standing/Walking 90% Lifting 10% (overhead, arms length up to 20 lbs., up to 100 lbs with assistance) Bending 35% Pushing/Pulling 50% Climbing 5% Ability to work in a brightly lit, smoke filled casino environment with above average noise levels. Casino environment may be outdoors, wet areas and temperatures that may vary. Working in stairwells, elevators and on escalators. Availability to work 24-hours hours a day, 7 days a week, varied work schedules and holidays. Ability to perform assigned duties under frequent time pressure in an interruptive or confined environment. Knowledge of safety guidelines, answer all calls promptly and maintain politeness; pay attention to the needs of guests at all times. Ability to use a vacuum cleaner, hand tools, ladders and shop vacuum. JOB QUALIFICATIONS Zero to one-year experience in cleaning public buildings and /or facilities. Knowledgeable in the operation of a vacuum cleaner, carpet extractor, walk behind scrubber, wet/dry vacuum, ladder, and a back-pack vacuum. Use of chemicals for cleaning and personal protective equipment. Subject to random drug tests throughout the year. Ability to read, follows instructions, and understands visual aids. Must be able to obtain and maintain Valid Gaming license. Must be able to receive and maintain all required certification. Must complete all required company training.
The Opportunity Delaware North Parks and Resorts is hiring full-time Housekeepers to join our team at The Ridgeline Hotel in Gardiner, Montana. As Housekeeper, you will ensure cleanliness of the facility to maintain our culture of high standards and enhance the guest experience. If you are looking for a role offering fast-paced daily work and career growth opportunities, apply today. Pay $15.00 - $15.00 / hour Information on our comprehensive benefits package can be found at . Life in Gardiner Looking for a job that will take you far? Be part of a global team on the doorstep of Yellowstone National Park! Gardiner, Montana is located at the north entrance of Yellowstone and is surrounded by the park and National Forest land. With some of the most beautiful scenery in the country, you'll have lots to explore when you start your adventure with Delaware North in Gardiner! FREE Dorm-style housing available including wi-fi, satellite TV, and utilities FREE breakfast and 50% off dinner Use of pool and game room from 11 a.m. - 4 p.m. daily Access to tons of outdoor activities including: Exploring Yellowstone National Park, Custer Gallatin National Forest, Paradise Valley Geologic heritage site Swimming in nearby hot springs Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more! Perks at Ridgeline Hotel Gardiner Health, dental, and vision insurance 401k with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay 30% off gift shop Free snow coach tour subject to availability (park entrance fee required) Friends and family discounts on Choice Hotels Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Available for full-time, year-round team members $25 deposit/ weekly is returned after completion of season if housing passes inspection and employee is in good standing Responsibilities Thoroughly clean and sanitize public areas, rooms, and restrooms; empty wastebaskets and transport trash to disposal area; replenish supplies Conduct walk-around of assigned areas to ensure the facility meets housekeeping standards; ensure all linen rooms and work areas are neat, clean, and organized Interact with and assist guests on occasion while cleaning guest and meeting rooms Report maintenance repair problems to supervisor Ensure all lost and found items are turned in and logged daily Qualifications Limited to no experience required; previous commercial cleaning or guest service experience preferred Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures Ability to work quickly under pressure and follow instructions Ability to make simple addition and subtraction calculations No high school diploma or GED required Physical Requirements Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties Occasionally required to lift and/or move up to 50 pounds Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces Shift Details Day shift Holidays On call Weekends 8 hour shift Who We Are The Ridgeline at Yellowstone's location at the north entrance to Yellowstone National Park is ideal for individuals who are looking to spend time in the great outdoors. Gardiner is a gateway to adventure, within minutes of town you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park. We offer team members on-site housing in shared dorm-style rooms which include internet and utilities. Team members also receive one free daily meal and a 50% discount on additional meals. Team members also receive 30% off retail purchases. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Mar 11, 2024
Full time
The Opportunity Delaware North Parks and Resorts is hiring full-time Housekeepers to join our team at The Ridgeline Hotel in Gardiner, Montana. As Housekeeper, you will ensure cleanliness of the facility to maintain our culture of high standards and enhance the guest experience. If you are looking for a role offering fast-paced daily work and career growth opportunities, apply today. Pay $15.00 - $15.00 / hour Information on our comprehensive benefits package can be found at . Life in Gardiner Looking for a job that will take you far? Be part of a global team on the doorstep of Yellowstone National Park! Gardiner, Montana is located at the north entrance of Yellowstone and is surrounded by the park and National Forest land. With some of the most beautiful scenery in the country, you'll have lots to explore when you start your adventure with Delaware North in Gardiner! FREE Dorm-style housing available including wi-fi, satellite TV, and utilities FREE breakfast and 50% off dinner Use of pool and game room from 11 a.m. - 4 p.m. daily Access to tons of outdoor activities including: Exploring Yellowstone National Park, Custer Gallatin National Forest, Paradise Valley Geologic heritage site Swimming in nearby hot springs Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more! Perks at Ridgeline Hotel Gardiner Health, dental, and vision insurance 401k with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay 30% off gift shop Free snow coach tour subject to availability (park entrance fee required) Friends and family discounts on Choice Hotels Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Available for full-time, year-round team members $25 deposit/ weekly is returned after completion of season if housing passes inspection and employee is in good standing Responsibilities Thoroughly clean and sanitize public areas, rooms, and restrooms; empty wastebaskets and transport trash to disposal area; replenish supplies Conduct walk-around of assigned areas to ensure the facility meets housekeeping standards; ensure all linen rooms and work areas are neat, clean, and organized Interact with and assist guests on occasion while cleaning guest and meeting rooms Report maintenance repair problems to supervisor Ensure all lost and found items are turned in and logged daily Qualifications Limited to no experience required; previous commercial cleaning or guest service experience preferred Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures Ability to work quickly under pressure and follow instructions Ability to make simple addition and subtraction calculations No high school diploma or GED required Physical Requirements Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties Occasionally required to lift and/or move up to 50 pounds Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces Shift Details Day shift Holidays On call Weekends 8 hour shift Who We Are The Ridgeline at Yellowstone's location at the north entrance to Yellowstone National Park is ideal for individuals who are looking to spend time in the great outdoors. Gardiner is a gateway to adventure, within minutes of town you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park. We offer team members on-site housing in shared dorm-style rooms which include internet and utilities. Team members also receive one free daily meal and a 50% discount on additional meals. Team members also receive 30% off retail purchases. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Reports to: Executive Housekeeper/Housekeeping Supervisor/Inspector Job Summary: Responsible for the appropriate inventory and distribution of clean linens for guest rooms while maintaining the company's high standards of quality and service. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team members' concerns and questions. Ensures complete guest satisfaction. Follows procedures for used linens and issuing clean linens. Operates commercial machinery used for the laundering of linen. Change out chemical container as needed. Report malfunction or failure in efficiency of equipment. Responsible for maintaining appropriate inventory levels to ensure continuous supply. Control room linen and organize by size, color, and department. Responsible for completing inventory sheets in English with current counts of linens and the amount required for re-supplying to maintain par standard. Responsible for discarding torn, worn, stained and/or faded linens following established procedures and record in daily logs. Assists with department training efforts. Demonstrate and promote KLECH core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals. Must have the ability to lift, stand, walk, bend, reach and move continuously to clean assigned areas. Requires extending arms, overhead reaching, bending, grasping, and lifting bulky linens weighing up to 50 lbs. from shelves to carts. Must have the ability to comprehend and follow instructions from Supervisor. Must have the ability to comprehend the English language enough to understand and communicate information for reasons such as safety and security; for example, product safety labels and emergency instructions. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills. Must possess a positive attitude with strong organizational and leadership qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm. Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment. The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 30 lbs. Work Environment: Normal office setting and casino floor. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays. Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.
Mar 25, 2024
Full time
Reports to: Executive Housekeeper/Housekeeping Supervisor/Inspector Job Summary: Responsible for the appropriate inventory and distribution of clean linens for guest rooms while maintaining the company's high standards of quality and service. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team members' concerns and questions. Ensures complete guest satisfaction. Follows procedures for used linens and issuing clean linens. Operates commercial machinery used for the laundering of linen. Change out chemical container as needed. Report malfunction or failure in efficiency of equipment. Responsible for maintaining appropriate inventory levels to ensure continuous supply. Control room linen and organize by size, color, and department. Responsible for completing inventory sheets in English with current counts of linens and the amount required for re-supplying to maintain par standard. Responsible for discarding torn, worn, stained and/or faded linens following established procedures and record in daily logs. Assists with department training efforts. Demonstrate and promote KLECH core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals. Must have the ability to lift, stand, walk, bend, reach and move continuously to clean assigned areas. Requires extending arms, overhead reaching, bending, grasping, and lifting bulky linens weighing up to 50 lbs. from shelves to carts. Must have the ability to comprehend and follow instructions from Supervisor. Must have the ability to comprehend the English language enough to understand and communicate information for reasons such as safety and security; for example, product safety labels and emergency instructions. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills. Must possess a positive attitude with strong organizational and leadership qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm. Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment. The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 30 lbs. Work Environment: Normal office setting and casino floor. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays. Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.
Must be 18 years + to work in this position UP TO $1000.00 SIGN ON BONUS SUMMARY: The Guest Room Attendant cleans 18 hotel guest rooms and baths on a shift quota basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Push, pull and turn a 50-70 pound linen cart, when loaded. Stand 8 hours, no reaction to chemicals, frequent arm movement. Change bed linen while bending and tucking in sheets and blankets under mattress. The weight of the mattress depends upon the size (king, queen, double, etc.). Supply guests with extra linen upon request. Dusts and polishes furniture using household cleaners, reaching up to 6 feet high. Sanitizes and scrubs bathtub, sink, toilet, and floor while kneeling/stretching/bending. Lifts a 15-18 pound vacuum cleaner and vacuums guest rooms. Moves furniture in room as necessary, weighing up to 15 pounds. Loads linen cart, which requires bending and reaching 6 feet high and lifting roughly 7 pounds per linen bundle. Replaces guest amenities. Walks extensively to and from employee entrance, Housekeeping Department, and assigned station. Knocks on guest doors and announces their presence before entering a room. Communicates with guests, Executive Housekeeper and Security personnel. Removes Room Service tables and trays from guest rooms and puts into hallway. Notifies supervisors of any conspicuous people or problems, such as missing room items, damage, pets, engineering problems, etc. Follow proper procedure for all lost and found items left in guest rooms. Inform supervisors of early check outs, refuse service or late service rooms. Other related duties as assigned. Must be available for scheduled work. Must exhibit the Family Style Service model at all times. SUPERVISORY RESPONSIBILITIES None. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. EDUCATION and/or EXPERIENCE Three or more months of experience in a similar hotel/casino environment preferred but not required. CERTIFICATES, LICENSES, REGISTRATIONS No cards required. LANGUAGE SKILLS Must be able to effectively communicate in English. Must be able to read and write simple lists, interoffice memorandums, and business correspondence.
Mar 20, 2024
Full time
Must be 18 years + to work in this position UP TO $1000.00 SIGN ON BONUS SUMMARY: The Guest Room Attendant cleans 18 hotel guest rooms and baths on a shift quota basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Push, pull and turn a 50-70 pound linen cart, when loaded. Stand 8 hours, no reaction to chemicals, frequent arm movement. Change bed linen while bending and tucking in sheets and blankets under mattress. The weight of the mattress depends upon the size (king, queen, double, etc.). Supply guests with extra linen upon request. Dusts and polishes furniture using household cleaners, reaching up to 6 feet high. Sanitizes and scrubs bathtub, sink, toilet, and floor while kneeling/stretching/bending. Lifts a 15-18 pound vacuum cleaner and vacuums guest rooms. Moves furniture in room as necessary, weighing up to 15 pounds. Loads linen cart, which requires bending and reaching 6 feet high and lifting roughly 7 pounds per linen bundle. Replaces guest amenities. Walks extensively to and from employee entrance, Housekeeping Department, and assigned station. Knocks on guest doors and announces their presence before entering a room. Communicates with guests, Executive Housekeeper and Security personnel. Removes Room Service tables and trays from guest rooms and puts into hallway. Notifies supervisors of any conspicuous people or problems, such as missing room items, damage, pets, engineering problems, etc. Follow proper procedure for all lost and found items left in guest rooms. Inform supervisors of early check outs, refuse service or late service rooms. Other related duties as assigned. Must be available for scheduled work. Must exhibit the Family Style Service model at all times. SUPERVISORY RESPONSIBILITIES None. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. EDUCATION and/or EXPERIENCE Three or more months of experience in a similar hotel/casino environment preferred but not required. CERTIFICATES, LICENSES, REGISTRATIONS No cards required. LANGUAGE SKILLS Must be able to effectively communicate in English. Must be able to read and write simple lists, interoffice memorandums, and business correspondence.