About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 18, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards. Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices During shift, provides leadership and directs associates in providing food products and exceptional customer service Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Ensure team meets speed of service standards Monitor food quality using Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Assist in ordering food, beverage, dry and paper goods based budget and needs of the business Assist in product receiving and follow Inventory Best Practices Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 18, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards. Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices During shift, provides leadership and directs associates in providing food products and exceptional customer service Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Ensure team meets speed of service standards Monitor food quality using Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Assist in ordering food, beverage, dry and paper goods based budget and needs of the business Assist in product receiving and follow Inventory Best Practices Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards. Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices During shift, provides leadership and directs associates in providing food products and exceptional customer service Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Ensure team meets speed of service standards Monitor food quality using Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Assist in ordering food, beverage, dry and paper goods based budget and needs of the business Assist in product receiving and follow Inventory Best Practices Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 18, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards. Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices During shift, provides leadership and directs associates in providing food products and exceptional customer service Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Ensure team meets speed of service standards Monitor food quality using Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Assist in ordering food, beverage, dry and paper goods based budget and needs of the business Assist in product receiving and follow Inventory Best Practices Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards. Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices During shift, provides leadership and directs associates in providing food products and exceptional customer service Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Ensure team meets speed of service standards Monitor food quality using Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Assist in ordering food, beverage, dry and paper goods based budget and needs of the business Assist in product receiving and follow Inventory Best Practices Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 18, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards. Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices During shift, provides leadership and directs associates in providing food products and exceptional customer service Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Ensure team meets speed of service standards Monitor food quality using Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Assist in ordering food, beverage, dry and paper goods based budget and needs of the business Assist in product receiving and follow Inventory Best Practices Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
JOB SUMMARY: This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner. DIRECTLY SUPERVISES:NA KEY JOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environment EDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience. Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY: This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner. DIRECTLY SUPERVISES:NA KEY JOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environment EDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience. Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOBSUMMARY:This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner.KEYJOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environmentEDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience . Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOBSUMMARY:This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner.KEYJOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environmentEDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience . Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY: This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner. DIRECTLY SUPERVISES:NA KEY JOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environment EDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience. Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY: This position provides legendary customer service to all customers. Creates the Starbucks experience by providing prompt service, quality beverages and products. Responsible for preparing and serving hot and cold coffee/espresso/chocolate based non-alcoholic beverages in a professional manner. DIRECTLY SUPERVISES:NA KEY JOB FUNCITONS: Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Recites recipes from memory and flawlessly prepares all beverages Responsible for welcoming each guest in a upbeat positive and professional manner Upsells chocolate and pastries in accordance with restaurant standards Maintains all equipment throughout shift in accordance with established standards Follows cash handling procedures and cash register policies when settling guest checks Responsible for stocking retail areas and maintains a clean and safe work environment EDUCATION and/or EXPERIENCE: Minimum two years of high-volume, serving experience. Must successfully complete a minimum training period of 5 to 7 days and pass the certification test with a score of 85% or better. QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene Must be reliable and conscientious with the ability to work as a team Must have strong interpersonal and communication skills Ability to interact (in English) with guests, co-workers and supervisory staff Must be accurate and detail oriented with the ability to learn quickly Ability to act quickly and exercise good judgment under pressure and/or conflict situations WORK ENVIRONMENT:Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Summary The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverages per guest's request. Essential Job Functions: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Makes drinks to order in accordance with established recipes and time guidelines. Delivers product to customer in timely manner. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist management in getting food product to customer. Assist in training new attendants and new management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Attend mandatory meetings and training classes as assigned. Resolve guest complaints expeditiously and inform Management of the complaints. Qualifications: Must have 6 months previous cash handling experience. Must be able to work any day, any time, any shift. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Availability to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays. Physical, Mental and Environmental Demands: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
Job Summary The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverages per guest's request. Essential Job Functions: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Makes drinks to order in accordance with established recipes and time guidelines. Delivers product to customer in timely manner. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist management in getting food product to customer. Assist in training new attendants and new management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Attend mandatory meetings and training classes as assigned. Resolve guest complaints expeditiously and inform Management of the complaints. Qualifications: Must have 6 months previous cash handling experience. Must be able to work any day, any time, any shift. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Availability to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays. Physical, Mental and Environmental Demands: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 18, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
JOB SUMMARY:This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. KEY JOB FUNCTIONS: Develops Enthusiastically Satisfied Customers All of the Time Welcomes and connect with every customer to provide excellent customer service. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales. Responds to customers' needs and says thank you to every customer. Maintains customer service area and equipment in a clean and appealing manner. Demonstrates 'just say yes' behavior when taking care of customer needs. Maintains Quality Store Operations Prepares a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards. Follows store policies and procedures for operational flow at each station. Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player. Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions. Follows standards for merchandising, stocking, rotating and storing all products. Performs equipment maintenance in accordance with preventative maintenance checklist. Financial Contribution Follows cash handling and register policies Follows inventory stocking and recording guidelines Takes Responsibility to Learn All Aspects of the Barista Position Learns and demonstrates creating the Starbucks Experience. Learns and demonstrates all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better. EDUCATION and/or EXPERIENCE: High School graduate or equivalent preferred Previous experience working in espresso or foodservice establishment preferredADDITIONAL REQUIREMENTS: Literate and fluent in English Excellent communication and guest service skills Good math and money handling skills Ability to uphold and demonstrate the highest levelof integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to grasp, hold, reach, bend, push-pull, usea step stool, have hand-eye coordination Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the outlet area Ability to hear and use visual inspection Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. KEY JOB FUNCTIONS: Develops Enthusiastically Satisfied Customers All of the Time Welcomes and connect with every customer to provide excellent customer service. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales. Responds to customers' needs and says thank you to every customer. Maintains customer service area and equipment in a clean and appealing manner. Demonstrates 'just say yes' behavior when taking care of customer needs. Maintains Quality Store Operations Prepares a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards. Follows store policies and procedures for operational flow at each station. Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player. Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions. Follows standards for merchandising, stocking, rotating and storing all products. Performs equipment maintenance in accordance with preventative maintenance checklist. Financial Contribution Follows cash handling and register policies Follows inventory stocking and recording guidelines Takes Responsibility to Learn All Aspects of the Barista Position Learns and demonstrates creating the Starbucks Experience. Learns and demonstrates all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better. EDUCATION and/or EXPERIENCE: High School graduate or equivalent preferred Previous experience working in espresso or foodservice establishment preferredADDITIONAL REQUIREMENTS: Literate and fluent in English Excellent communication and guest service skills Good math and money handling skills Ability to uphold and demonstrate the highest levelof integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to grasp, hold, reach, bend, push-pull, usea step stool, have hand-eye coordination Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the outlet area Ability to hear and use visual inspection Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Develops Enthusiastically Satisfied Customers All of the Time: Welcomes and connects with every customer. Demonstrates the 'just say yes' behavior by taking care of customer needs.Maintains Quality Store Operations: Assists store manager in hiring new employees. Coaches new hires through their learning. Follows and direct others to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Places orders and performs special projects to assist with shift operations. Assists in store scheduling and adjusts staffing to meet store and business needs.Financial Contribution: Contributes to store goals for increasing sales and improving profit. Assists store manager with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Maintains some accountability for store operations, associate development and financial contribution. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.Takes Responsibility to Learn All Aspects of the Shift Supervisor Position: Acts as a role model while providing guidance and training to store employees on all the performance expectations. Ensures employees adhere to the meal and break policies. Demonstrates and ensures all Starbucks standards are followed. Communicates store and associate concerns to the store manager in an effective manner. Successfully completes and implements Advanced Store Training. Is certified as an in-store learning coach to facilitate ongoing training of new baristas.Develops Employees: Trains and develops employees to demonstrate all Starbucks customer service standards, operating standards and Star Skills. Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.EDUCATION and/or EXPERIENCE: High school diploma or General Education Degree (GED) Cashier experience preferred Minimum 1 year work experience in a restaurant, either front of house or back of houseLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the venue. Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.
Apr 14, 2024
Full time
Develops Enthusiastically Satisfied Customers All of the Time: Welcomes and connects with every customer. Demonstrates the 'just say yes' behavior by taking care of customer needs.Maintains Quality Store Operations: Assists store manager in hiring new employees. Coaches new hires through their learning. Follows and direct others to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Places orders and performs special projects to assist with shift operations. Assists in store scheduling and adjusts staffing to meet store and business needs.Financial Contribution: Contributes to store goals for increasing sales and improving profit. Assists store manager with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Maintains some accountability for store operations, associate development and financial contribution. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.Takes Responsibility to Learn All Aspects of the Shift Supervisor Position: Acts as a role model while providing guidance and training to store employees on all the performance expectations. Ensures employees adhere to the meal and break policies. Demonstrates and ensures all Starbucks standards are followed. Communicates store and associate concerns to the store manager in an effective manner. Successfully completes and implements Advanced Store Training. Is certified as an in-store learning coach to facilitate ongoing training of new baristas.Develops Employees: Trains and develops employees to demonstrate all Starbucks customer service standards, operating standards and Star Skills. Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.EDUCATION and/or EXPERIENCE: High school diploma or General Education Degree (GED) Cashier experience preferred Minimum 1 year work experience in a restaurant, either front of house or back of houseLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the venue. Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. KEY JOB FUNCTIONS:Develops Enthusiastically Satisfied Customers All of the Time Welcomes and connect with every customer to provide excellent customer service. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales. Responds to customer needs and says thank you to every customer. Maintains customer service area and equipment in a clean and appealing manner. Demonstrates 'just say yes' behavior when taking care of customer needs. Maintains Quality Store Operations Prepares a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards. Follows store policies and procedures for operational flow at each station. Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player. Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions. Follows standards for merchandising, stocking, rotating and storing all products. Performs equipment maintenance in accordance with preventative maintenance checklist. Financial Contribution Follows cash handling and register policies Follows inventory stocking and recording guidelines Takes Responsibility to Learn All Aspects of the Barista Position Learns and demonstrates creating the Starbucks Experience. Learns and demonstrates all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better.EDUCATION and/or EXPERIENCE: High School graduate or equivalent preferred Previous experience working in espresso or food service establishment preferredQUALIFICATIONS: Literate and fluent in English Excellent communication and guest service skills Good math and money handling skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the outlet area Ability to hear and use visual inspectionPositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. KEY JOB FUNCTIONS:Develops Enthusiastically Satisfied Customers All of the Time Welcomes and connect with every customer to provide excellent customer service. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales. Responds to customer needs and says thank you to every customer. Maintains customer service area and equipment in a clean and appealing manner. Demonstrates 'just say yes' behavior when taking care of customer needs. Maintains Quality Store Operations Prepares a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards. Follows store policies and procedures for operational flow at each station. Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player. Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions. Follows standards for merchandising, stocking, rotating and storing all products. Performs equipment maintenance in accordance with preventative maintenance checklist. Financial Contribution Follows cash handling and register policies Follows inventory stocking and recording guidelines Takes Responsibility to Learn All Aspects of the Barista Position Learns and demonstrates creating the Starbucks Experience. Learns and demonstrates all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better.EDUCATION and/or EXPERIENCE: High School graduate or equivalent preferred Previous experience working in espresso or food service establishment preferredQUALIFICATIONS: Literate and fluent in English Excellent communication and guest service skills Good math and money handling skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the outlet area Ability to hear and use visual inspectionPositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: Responsible for providing superior service to both the internal and external customers for all Food Outlets at Harrah's and Harveys. The incumbent is also responsible for providing high quality baked goods to all Harrah's and Harveys food outlets, including Starbucks. Also, to assist the Chefs and Shift Leaders, in the overall smooth production of all breads, pastries and other bakery items.KEY JOB FUNCTIONS: Provides superior customer service, positively effects interactions with external and internal customers and team members and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with team members. Receives, stores, rotates and distributes bakery supplies and products in and around production areas. Accurately scales and measures all ingredients needed of daily production assignments, including but not limited to dry goods and leavenings, as well as portioning out doughs and batters within allowable tolerances as directed. Prepares correct amount of back-up products; correctly date, label and stores, communicates with supervisor. Correctly fills out warehouse and direct order forms. Notifies Supervisor when products run low or did not arrive on time. Prepares pastries, tortes, tarts, pies, strudel, bombes, Bavarian creams, Joconde, bread doughs and derivatives thereof, cake batters, Pate Sucr e, Pate a Choux, Pate Sable, quick breads, a variety of base doughs, batters and fillings and derivatives thereof, as well as batters for buffet-style pastries, etc. Prepares, fills and finishes Wedding Cakes, Birthday Cakes and Special Occasion Cakes with upscale decorations, including but not limited to Ganache, rolled fondant, marzipan, butter cream and other coatings as requested by guests. Participates in production of upscale banquet dessert items, plated sampler desserts, and others as needed Maintains the Bakery and its equipment in a sanitary condition. Assists the Bakers as assigned or needed.Ensures production runs smoothly, effectively, accurately. Communicates any production issues to supervisor.EDUCATION and/or EXPERIENCE: Associate Degree in Culinary Arts or equivalent experience Previous experience in a hotel of retail bakery required, 2 - 3 years' experience preferred. QUALIFICATIONS: Must be able to speak, read, write, and understand English and speak distinctly and persuasively to others. Knowledge of general baking principles Ability to interpret formulas, calculate quantity conversions, and understand product directions. Ability to communicate effectively at all times with all levels of team members. Ability to correctly prepare foods for which responsible. Ability to review and comprehend all necessary documentation. Ability to use all equipment associated with the position, including but not limited to mixers, sheeter, dough machines, proof boxes. Ability to work unsupervised. Must be able to work independently. Must be able to respond calmly and make rational decisions when handling team member conflicts. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to stand and walk for 8 hours. Ability to lift and carry 50 pounds so as to be able to move all necessary stock around the work area. Ability to hold, grasp, have hand-eye coordination, use repetitive hand motion. Must be able to respond to visual and aural cues. Ability to hear, visually inspect color distinction. Ability to climb a step stool. Must be able to work inside and maneuver throughout the bakery. Must be able to push or pull food carts weighing up to 450 pounds. Must be able to lift pans of hot foods and bowls and trays of cold food. Must be able to bend, stoop, reach, crouch, carry, pull, and stack oven racks, mixes, oven sheets, and other baking utensils within the bakery. Ability to frequently tolerate dust. Ability to occasionally tolerate fumes, chemicals and gasses. Must be able to tolerate hot temperatures in excess of 200 degrees and extreme cold temperatures as low as 10 degrees below zero. Ability to frequently tolerate high noise levels. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: Responsible for providing superior service to both the internal and external customers for all Food Outlets at Harrah's and Harveys. The incumbent is also responsible for providing high quality baked goods to all Harrah's and Harveys food outlets, including Starbucks. Also, to assist the Chefs and Shift Leaders, in the overall smooth production of all breads, pastries and other bakery items.KEY JOB FUNCTIONS: Provides superior customer service, positively effects interactions with external and internal customers and team members and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with team members. Receives, stores, rotates and distributes bakery supplies and products in and around production areas. Accurately scales and measures all ingredients needed of daily production assignments, including but not limited to dry goods and leavenings, as well as portioning out doughs and batters within allowable tolerances as directed. Prepares correct amount of back-up products; correctly date, label and stores, communicates with supervisor. Correctly fills out warehouse and direct order forms. Notifies Supervisor when products run low or did not arrive on time. Prepares pastries, tortes, tarts, pies, strudel, bombes, Bavarian creams, Joconde, bread doughs and derivatives thereof, cake batters, Pate Sucr e, Pate a Choux, Pate Sable, quick breads, a variety of base doughs, batters and fillings and derivatives thereof, as well as batters for buffet-style pastries, etc. Prepares, fills and finishes Wedding Cakes, Birthday Cakes and Special Occasion Cakes with upscale decorations, including but not limited to Ganache, rolled fondant, marzipan, butter cream and other coatings as requested by guests. Participates in production of upscale banquet dessert items, plated sampler desserts, and others as needed Maintains the Bakery and its equipment in a sanitary condition. Assists the Bakers as assigned or needed.Ensures production runs smoothly, effectively, accurately. Communicates any production issues to supervisor.EDUCATION and/or EXPERIENCE: Associate Degree in Culinary Arts or equivalent experience Previous experience in a hotel of retail bakery required, 2 - 3 years' experience preferred. QUALIFICATIONS: Must be able to speak, read, write, and understand English and speak distinctly and persuasively to others. Knowledge of general baking principles Ability to interpret formulas, calculate quantity conversions, and understand product directions. Ability to communicate effectively at all times with all levels of team members. Ability to correctly prepare foods for which responsible. Ability to review and comprehend all necessary documentation. Ability to use all equipment associated with the position, including but not limited to mixers, sheeter, dough machines, proof boxes. Ability to work unsupervised. Must be able to work independently. Must be able to respond calmly and make rational decisions when handling team member conflicts. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to stand and walk for 8 hours. Ability to lift and carry 50 pounds so as to be able to move all necessary stock around the work area. Ability to hold, grasp, have hand-eye coordination, use repetitive hand motion. Must be able to respond to visual and aural cues. Ability to hear, visually inspect color distinction. Ability to climb a step stool. Must be able to work inside and maneuver throughout the bakery. Must be able to push or pull food carts weighing up to 450 pounds. Must be able to lift pans of hot foods and bowls and trays of cold food. Must be able to bend, stoop, reach, crouch, carry, pull, and stack oven racks, mixes, oven sheets, and other baking utensils within the bakery. Ability to frequently tolerate dust. Ability to occasionally tolerate fumes, chemicals and gasses. Must be able to tolerate hot temperatures in excess of 200 degrees and extreme cold temperatures as low as 10 degrees below zero. Ability to frequently tolerate high noise levels. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 07, 2024
Full time
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).