Tasting Room Associate

  • Mi Sueno Winery
  • Napa, CA, USA
  • Nov 01, 2019
Full time Other

Job Description

ABOUT US:
"Mi Sueño," Spanish for "My Dream,"

Founded in 1997, Mi Sueño Winery, is the realization of Rolando and Lorena Herrera. Together, they built their dream winery with love, passion, and a deep understanding of the art and science of growing exceptional grapes and crafting award winning wines rich in character and elegance.

POSITION SUMMARY:
The Tasting Room Associate is responsible for ensuring that guests and visitors to the winery receive warm and gracious hospitality, while sampling our collections of wines and discovering the story, history and winemaking practices of Mi Sueño. We are seeking vibrant, upbeat, self-starters who are flexible and love working in a team environment. The candidate must be passionate about wine and hospitality with a yearning for developing strong relationships with our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties include, but are not limited to:

Daily Tasting Room Operations:

  • Welcoming of all guests and visitors
  • Answering of Phones
  • Managing Reservations (VinoVisit, Tock and CellarPass experience a plus)
  • Delivering a unique and memorable wine tasting experience
  • Conduct Winery Tours in a professional, engaging and informative manner
  • Opening and Closing of our visitor center areas
  • Perform Order Processing, including cash handling (Wine Direct, VinSuite, or AMS POS experience preferred)
  • Stock of Wine or Merchandise to Tasting Room Displays and storerooms
  • Strong ability to sell wine and various club memberships to all types of customers
  • Maintain a clean and organized work area at all times

EXPECTATIONS AND OTHER REQUIREMENTS:

  • Is Passionate about wine and food and strongly desires to share their knowledge of both with guests and other co-workers
  • Considers themselves a "People Person" and excels at communicating, written, verbal and in-person
  • Comfortable speaking in front of crowds both large and small
  • Is a Self Starter and considers themselves a "Task Master"
  • Enjoys working a flexible schedule including weekends and holidays
  • Must be 21 years of age
  • Must be able to lift 40 lbs.
  • Must possess or have ability to acquire a Wine service and Food Handler's Licenses
  • Must be able to work in a standing position for long periods of time
  • Must be able to work in a fast-paced hospitality environment
  • Bilingual in Spanish Preferred
  • TIPS Certified (or complete training within 60 days of hire)

Job Type: Part-time

Salary: $18.00 to $22.00 /hour

Mi Sueño Winery is the Herrera Family dream. Owned and operated by Rolando and Lorena Herrera, the winery produces a variety of wines from both Napa and Sonoma Valleys, featuring Chardonnay, Pinot Noir, and Cabernet Sauvignon. Mi Sueño is a result of decades of Rolando's perseverance and determination, and an expression of his passion for winemaking in Napa Valley.