Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 23, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment. Qualifications Minimum one year of experience in a similar position dealing with the public. Minimum state age requirement to serve alcoholic beverages. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Server SUMMARY The Server position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs Guiding guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department Working as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other Associates Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members QUALIFICATIONS Two (2) years' experience as a server/cocktail in a similar restaurant environment Must possess good attitude, attention to detail, and ability to work under pressure Excellent customer service skills and an in-depth knowledge of Spirits, Wine and Food are required Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator Must be 21 years of age and must possess Tips and Food Handlers cards PHYSICAL REQUIREMENTS Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Apr 20, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Server SUMMARY The Server position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs Guiding guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department Working as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other Associates Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members QUALIFICATIONS Two (2) years' experience as a server/cocktail in a similar restaurant environment Must possess good attitude, attention to detail, and ability to work under pressure Excellent customer service skills and an in-depth knowledge of Spirits, Wine and Food are required Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator Must be 21 years of age and must possess Tips and Food Handlers cards PHYSICAL REQUIREMENTS Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. About the role; Serve guest needs by assisting the Food Server with delivery of food from kitchen and completing guest requests. What you will do Deliver food from kitchen to the guest ensuring accuracy and timeliness. (30%) Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service. (15%) Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests. (15%) Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages. (10%) Assist in the breakdown, cleaning and set-up of buffets and food stations. (10%) Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%) Work harmoniously and professionally with co-workers and supervisors. (10%) What you bring High school education or equivalent experience. Minimum one year of food service or related work. Ability to carry and balance a tray. Ability to accurately read food tickets and communicate orders with the kitchen and servers. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Apr 20, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. About the role; Serve guest needs by assisting the Food Server with delivery of food from kitchen and completing guest requests. What you will do Deliver food from kitchen to the guest ensuring accuracy and timeliness. (30%) Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service. (15%) Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests. (15%) Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages. (10%) Assist in the breakdown, cleaning and set-up of buffets and food stations. (10%) Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%) Work harmoniously and professionally with co-workers and supervisors. (10%) What you bring High school education or equivalent experience. Minimum one year of food service or related work. Ability to carry and balance a tray. Ability to accurately read food tickets and communicate orders with the kitchen and servers. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.