The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Apr 18, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you Our ideal candidate: Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience. Excellent interpersonal customer service, communication, team building and problem-solving skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speaking effectively before groups of guests or employees of organization. Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form. About the role: Supervises the daily operation of Hell's Kitchen per established policies and procedures. Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement). Ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses and Medallia rating. Ensures proper usage and requisitioning of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations. Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with team members and guests to correct concerns and issues regarding quality and restaurant services. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Monitors legal compliance with federal, state, and gaming laws. Performs other duties as assigned. A few more things: Physically mobile with reasonable accommodations. Must be able to lift and carry upwards to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, and photo copiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you Our ideal candidate: Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience. Excellent interpersonal customer service, communication, team building and problem-solving skills are required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speaking effectively before groups of guests or employees of organization. Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form. About the role: Supervises the daily operation of Hell's Kitchen per established policies and procedures. Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement). Ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses and Medallia rating. Ensures proper usage and requisitioning of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations. Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with team members and guests to correct concerns and issues regarding quality and restaurant services. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Monitors legal compliance with federal, state, and gaming laws. Performs other duties as assigned. A few more things: Physically mobile with reasonable accommodations. Must be able to lift and carry upwards to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, and photo copiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
ESSENTIAL DUTIES & RESPONSIBILITIES: Individual must be a self-starter and finisher on assigned and independent projects. Ensure that all of the food is restocked, maintained at required temperatures and is distributed according to set portion controls at all times. Responsible for the cleanliness of the food line and must always ensure that all areas are kept up to corporate standards. Ordering and receiving of kitchen materials Primary shifts will be 2nd and 3rd shifts. Will possess the ability to communicate both verbally and through written documents to staff, managers and executive management. Will have the ability to recognize operational needs and analyze and facilitate the changes required in a fast paced high volume environment. Proper food rotation and the supervision of the F&B staff. Must be able to work under pressure, make split second decisions, ensure freshness and quality of product and be consistent. Understand and execute Family Style Service at all times with all guest and team members. All other duties as assigned. EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:2 years experience in mid-high volume setting with 1 year of management experience. Must also be able to manage, train and help with employee issues. Additionally, must oversee the quality of the employee's service skills as well as the sanitation and area upkeep.Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. Subject to pre-employment drug screening. EDUCATIONAL REQUIREMENTS:High School Diploma or equivalent.
Apr 14, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES: Individual must be a self-starter and finisher on assigned and independent projects. Ensure that all of the food is restocked, maintained at required temperatures and is distributed according to set portion controls at all times. Responsible for the cleanliness of the food line and must always ensure that all areas are kept up to corporate standards. Ordering and receiving of kitchen materials Primary shifts will be 2nd and 3rd shifts. Will possess the ability to communicate both verbally and through written documents to staff, managers and executive management. Will have the ability to recognize operational needs and analyze and facilitate the changes required in a fast paced high volume environment. Proper food rotation and the supervision of the F&B staff. Must be able to work under pressure, make split second decisions, ensure freshness and quality of product and be consistent. Understand and execute Family Style Service at all times with all guest and team members. All other duties as assigned. EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:2 years experience in mid-high volume setting with 1 year of management experience. Must also be able to manage, train and help with employee issues. Additionally, must oversee the quality of the employee's service skills as well as the sanitation and area upkeep.Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. Subject to pre-employment drug screening. EDUCATIONAL REQUIREMENTS:High School Diploma or equivalent.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Assist with the direction, training, and monitoring performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas and equipment. Qualifications Minimum one year of experience as a line cook; prior supervisory experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, certification of culinary training preferred. Safe food handling certificate. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Assist with the direction, training, and monitoring performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas and equipment. Qualifications Minimum one year of experience as a line cook; prior supervisory experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, certification of culinary training preferred. Safe food handling certificate. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Assist with the direction, training, and monitoring performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas and equipment. Qualifications Minimum one year of experience as a line cook; prior supervisory experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, certification of culinary training preferred. Safe food handling certificate. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Assist with the direction, training, and monitoring performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas and equipment. Qualifications Minimum one year of experience as a line cook; prior supervisory experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, certification of culinary training preferred. Safe food handling certificate. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Apr 07, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Apr 06, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Apr 06, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Apr 03, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Monthly Bonus eligibility Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
JOB SUMMARY: Responsible for the cleanliness and sanitation for all pots and pans. Responsible of washing china, glassware, silverware, mopping and sweeping floors, and keeping their work area clean and organized. Responsible of washing floormats, speed racks, queenmarys, kettles, roasting pans, dollies, etc. Responsible for re-stocking the buffet lines with ice, china, flatware, and glassware. Responsible of polishing all silver equipment as needed/or directed. Responsible of emptying trash cans and keeping the loading dock clean. Responsible for the over all cleanliness of the floors as directed by the supervisor. Responsible for the cleanliness of all walk-ins, freezers, reach-ins and back hallways. Will help in banquet dish ups as needed or directed by his/her supervisor. The kitchen worker will adhere to all Health department, sanitation and safety regulations as required by the company ESSENTIAL JOB FUNCTIONS: Maintain cleanliness and organization of all kitchen areas and equipment. Maintain a pace of work, which allows supplies to be cleaned and put in their proper place, which meets business demands. Operate equipment as directed. Respects all company property. Assist others in duties as directed by supervisors. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times. QUALIFICATIONS: High school diploma or GED equivalent preferred. Back of house restaurant experience preferred. Must have neat and clean appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to push, pull, carry, or lift up to 100lbs repetitively throughout the work day. The physical ability to stand and/or walk continuously for duration of shift. The physical ability to climb stairs, balance, bend/stoop, and kneel continuously. The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms. The physical ability to use both hands for continuous grasping. The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis. Ability to safely operate motorized equipment Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. Ability to maintain regular, predictable attendance according to schedule Communicate verbally, clearly and articulately. Understand and comply with Policies and Procedures, Job Description, daily memorandums, and other instructions. Must be able to work under stressful conditions. At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.Responsible for the cleanliness and sanitation for all pots and pans.
Apr 18, 2024
Full time
JOB SUMMARY: Responsible for the cleanliness and sanitation for all pots and pans. Responsible of washing china, glassware, silverware, mopping and sweeping floors, and keeping their work area clean and organized. Responsible of washing floormats, speed racks, queenmarys, kettles, roasting pans, dollies, etc. Responsible for re-stocking the buffet lines with ice, china, flatware, and glassware. Responsible of polishing all silver equipment as needed/or directed. Responsible of emptying trash cans and keeping the loading dock clean. Responsible for the over all cleanliness of the floors as directed by the supervisor. Responsible for the cleanliness of all walk-ins, freezers, reach-ins and back hallways. Will help in banquet dish ups as needed or directed by his/her supervisor. The kitchen worker will adhere to all Health department, sanitation and safety regulations as required by the company ESSENTIAL JOB FUNCTIONS: Maintain cleanliness and organization of all kitchen areas and equipment. Maintain a pace of work, which allows supplies to be cleaned and put in their proper place, which meets business demands. Operate equipment as directed. Respects all company property. Assist others in duties as directed by supervisors. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times. QUALIFICATIONS: High school diploma or GED equivalent preferred. Back of house restaurant experience preferred. Must have neat and clean appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to push, pull, carry, or lift up to 100lbs repetitively throughout the work day. The physical ability to stand and/or walk continuously for duration of shift. The physical ability to climb stairs, balance, bend/stoop, and kneel continuously. The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms. The physical ability to use both hands for continuous grasping. The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis. Ability to safely operate motorized equipment Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work. Ability to maintain regular, predictable attendance according to schedule Communicate verbally, clearly and articulately. Understand and comply with Policies and Procedures, Job Description, daily memorandums, and other instructions. Must be able to work under stressful conditions. At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.Responsible for the cleanliness and sanitation for all pots and pans.
GENERAL SUMMARY/ OVERVIEW STATEMENT: This position reports to the Patient Food Service Managers. Responsibilities encompass the day-to-day management of the Patient Food Service tray line, galleys on the patient care units, and Call Center inclusive of supervision of personnel; control of quality, and accuracy of food trays; maintenance of cost effective controls; assurance of work performance standards, sanitation and personal hygiene practices and procedures are adhered. Maintenance of required records and preparation of various reports. PRINCIPAL DUTIES AND RESPONSIBILITIES: Ensure that patient selection tickets are processed correctly throughout the ticket handling process. Ensures that established standards of unit set up, breakdown, and sanitation are followed. Documents daily temperatures of food and equipment to ensure food safety. Monitor quality of food. Assess food trays for attractiveness, adherence to menu orders, established serving procedures, as well as correct food temperatures. Take appropriate action to correct any inconsistencies of food standards. Ensure food tray services meet established meal service deadline. In this process make decisions relative to reassignment of tasks to accomplish meal service in the most efficient manner. Check to be sure the process of delivering nutritional supplements and tube feedings to patients is followed per policy. Check to be sure food trucks have been delivered to the patient units. Assess unit's food and supply inventory, supervise ordering as needed to ensure efficient operation of the unit; Monitor employees to insure all job routines are being followed. Oversees patient care unit based staff for menu process, tray delivery/retrieval process and unit supply process. Oversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. Appraise performance, counsel, train, orient and discipline subordinate food service personnel assigned to unit Maintain various personnel documents, record and files. Prepare work schedules, timekeeping records and procedure manuals. Check employees in as they arrive at work, take sick calls and cover shortages. Participate in on-going process improvement with regards to operations, work performance standards, sanitation procedures, and personal hygiene requirements in order to ensure consistency with institution's and local state and federal regulations and food handling principles. Conduct inspection audits of tray preparation, equipment and storage facilities. Oversee the appearance and personal habits of the staff to detect deviations and/or violations of current health regulations. Take corrective action to insure quality control within the limits of stated requirements. Audits patient serviceware (trays, china, glass, etc) weekly for cracks, breakage, cleanliness, and other damage. Provide instruction to dietetic students during their learning experience; May participate with in-service education session to support personnel (i.e. instruct, assist in session preparation). Attend meetings and participate on various committees within the department, schedule personnel meetings to communicate changes, modifications, announcements or other matters pertinent to the policies, practice and procedures of both the department and institution. May initiate and/or perform assigned special project within scope of administrative, technical food service care and delivery. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in the department. Provides care needed as described in department's policies and procedures. Responsible to minimize waste of food, equipment, and human resources. SKILLS & COMPETENCIES REQUIRED: Ability to read, write, and speak English. Ability to wear N95 mask. Able to work varied shifts, including evenings, weekends and holidays Must perform basic math. Ability to reset priorities if equipment and/or staffing issues develop. Proven ability in customer service skills, team building skills, food safety and sanitation. Competent in interacting with customers including projecting a positive image for hospital, handling diversity and managing problems. Knowledge of Computer Systems. Passes competencies annually that demonstrate mastery of the current software. Demonstrates understanding of service requirements that differ between specific units. Demonstrates understanding of required protective gear and infection control procedures. Demonstrates an understanding of emergency protocols Effective interpersonal and communication skills. Ability to give directions and manage resources. Ability to understand and follow procedures. Flexibility to change tasks frequently. Ability to use judgment and solve problems. Ability to make sound decisions under time restraints. SUPERVISORY RESPONSIBILITY (authority to hire, promote, or terminate): Not Applicable Direct: Responsible for up to 50 employees WORKING CONDITIONS: Work in an Institutional Kitchen. Must be able to stand for long periods of time (up to 100% of work day) Able to lift heavy loads and push carts up to a maximum of 50 lbs (40% of time). May work in a hot and noisy environment, small, busy units. Environment may be busy and hectic with frequent interruptions Protective covering required when using cleaning supplies. Incorrect use/training of employees could result in physical harm to the employees and/or others. Able to work in environment where temperature may fluctuate widely. Able to work in air-conditioned climate. May work on inpatient unit with exposure to various degrees of specialized medical, surgical and ICU services. May work on patient tray assembly line where there is moving equipment, refrigeration and continuous employee movement. LICENSES, CERTIFICATIONS, and/or REGISTRATIONS: ServSafe Certification required EDUCATION: High School Diploma required EXPERIENCE: Indicate the required and preferred (optional) amount and type of experience. Preferred 6 months prior Supervisory / Food Service experience
Apr 17, 2024
Full time
GENERAL SUMMARY/ OVERVIEW STATEMENT: This position reports to the Patient Food Service Managers. Responsibilities encompass the day-to-day management of the Patient Food Service tray line, galleys on the patient care units, and Call Center inclusive of supervision of personnel; control of quality, and accuracy of food trays; maintenance of cost effective controls; assurance of work performance standards, sanitation and personal hygiene practices and procedures are adhered. Maintenance of required records and preparation of various reports. PRINCIPAL DUTIES AND RESPONSIBILITIES: Ensure that patient selection tickets are processed correctly throughout the ticket handling process. Ensures that established standards of unit set up, breakdown, and sanitation are followed. Documents daily temperatures of food and equipment to ensure food safety. Monitor quality of food. Assess food trays for attractiveness, adherence to menu orders, established serving procedures, as well as correct food temperatures. Take appropriate action to correct any inconsistencies of food standards. Ensure food tray services meet established meal service deadline. In this process make decisions relative to reassignment of tasks to accomplish meal service in the most efficient manner. Check to be sure the process of delivering nutritional supplements and tube feedings to patients is followed per policy. Check to be sure food trucks have been delivered to the patient units. Assess unit's food and supply inventory, supervise ordering as needed to ensure efficient operation of the unit; Monitor employees to insure all job routines are being followed. Oversees patient care unit based staff for menu process, tray delivery/retrieval process and unit supply process. Oversees all functions of the Call Center including taking calls, placing orders, managing tickets for tray line, assisting with tray line functions, and delivering trays to patients off meal times. Appraise performance, counsel, train, orient and discipline subordinate food service personnel assigned to unit Maintain various personnel documents, record and files. Prepare work schedules, timekeeping records and procedure manuals. Check employees in as they arrive at work, take sick calls and cover shortages. Participate in on-going process improvement with regards to operations, work performance standards, sanitation procedures, and personal hygiene requirements in order to ensure consistency with institution's and local state and federal regulations and food handling principles. Conduct inspection audits of tray preparation, equipment and storage facilities. Oversee the appearance and personal habits of the staff to detect deviations and/or violations of current health regulations. Take corrective action to insure quality control within the limits of stated requirements. Audits patient serviceware (trays, china, glass, etc) weekly for cracks, breakage, cleanliness, and other damage. Provide instruction to dietetic students during their learning experience; May participate with in-service education session to support personnel (i.e. instruct, assist in session preparation). Attend meetings and participate on various committees within the department, schedule personnel meetings to communicate changes, modifications, announcements or other matters pertinent to the policies, practice and procedures of both the department and institution. May initiate and/or perform assigned special project within scope of administrative, technical food service care and delivery. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in the department. Provides care needed as described in department's policies and procedures. Responsible to minimize waste of food, equipment, and human resources. SKILLS & COMPETENCIES REQUIRED: Ability to read, write, and speak English. Ability to wear N95 mask. Able to work varied shifts, including evenings, weekends and holidays Must perform basic math. Ability to reset priorities if equipment and/or staffing issues develop. Proven ability in customer service skills, team building skills, food safety and sanitation. Competent in interacting with customers including projecting a positive image for hospital, handling diversity and managing problems. Knowledge of Computer Systems. Passes competencies annually that demonstrate mastery of the current software. Demonstrates understanding of service requirements that differ between specific units. Demonstrates understanding of required protective gear and infection control procedures. Demonstrates an understanding of emergency protocols Effective interpersonal and communication skills. Ability to give directions and manage resources. Ability to understand and follow procedures. Flexibility to change tasks frequently. Ability to use judgment and solve problems. Ability to make sound decisions under time restraints. SUPERVISORY RESPONSIBILITY (authority to hire, promote, or terminate): Not Applicable Direct: Responsible for up to 50 employees WORKING CONDITIONS: Work in an Institutional Kitchen. Must be able to stand for long periods of time (up to 100% of work day) Able to lift heavy loads and push carts up to a maximum of 50 lbs (40% of time). May work in a hot and noisy environment, small, busy units. Environment may be busy and hectic with frequent interruptions Protective covering required when using cleaning supplies. Incorrect use/training of employees could result in physical harm to the employees and/or others. Able to work in environment where temperature may fluctuate widely. Able to work in air-conditioned climate. May work on inpatient unit with exposure to various degrees of specialized medical, surgical and ICU services. May work on patient tray assembly line where there is moving equipment, refrigeration and continuous employee movement. LICENSES, CERTIFICATIONS, and/or REGISTRATIONS: ServSafe Certification required EDUCATION: High School Diploma required EXPERIENCE: Indicate the required and preferred (optional) amount and type of experience. Preferred 6 months prior Supervisory / Food Service experience
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team! Compensation: $14.50 per hour. What you get to do: You'll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also: Provides and leads team to deliver superior guest service Regularly keeps ambassadors motivated and energized Opens and closes facilities in accordance with established procedures Provides menu and park information to guests Monitors equipment and reports any problem to proper personnel Ensures meal and rest periods are provided to ambassadors as required by company policy Sets up and monitors queue lines Records moneybag recaps and completes task on station task lists Monitors stations to assure food looks pleasing and is portioned in accordance to recipes Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action Supervises and trains ambassadors Authorizes ambassador over-rings Monitors food waste and assists with educating ambassadors on waste procedures Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job Prepares and serves food for park guests Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors Ensures excellent guest service by responding to guest requirements, expectations and needs Other duties as assigned Assists other locations and areas throughout the park as needed What it takes to succeed: One to three months of related experience or equivalent combination of education and experience Successfully pass ServSafe exam prior to starting Able to pass Alcohol training upon selection Able to pass Food Handlers test and maintain valid Food Handlers card Strong written/verbal communication skills Able to frequently lift/move up to 50 pounds with or without accommodation Able stand for prolonged periods of time Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel Able to handle multiple tasks and work in a fast paced environment Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions) The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Apr 17, 2024
Full time
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team! Compensation: $14.50 per hour. What you get to do: You'll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also: Provides and leads team to deliver superior guest service Regularly keeps ambassadors motivated and energized Opens and closes facilities in accordance with established procedures Provides menu and park information to guests Monitors equipment and reports any problem to proper personnel Ensures meal and rest periods are provided to ambassadors as required by company policy Sets up and monitors queue lines Records moneybag recaps and completes task on station task lists Monitors stations to assure food looks pleasing and is portioned in accordance to recipes Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action Supervises and trains ambassadors Authorizes ambassador over-rings Monitors food waste and assists with educating ambassadors on waste procedures Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job Prepares and serves food for park guests Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors Ensures excellent guest service by responding to guest requirements, expectations and needs Other duties as assigned Assists other locations and areas throughout the park as needed What it takes to succeed: One to three months of related experience or equivalent combination of education and experience Successfully pass ServSafe exam prior to starting Able to pass Alcohol training upon selection Able to pass Food Handlers test and maintain valid Food Handlers card Strong written/verbal communication skills Able to frequently lift/move up to 50 pounds with or without accommodation Able stand for prolonged periods of time Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel Able to handle multiple tasks and work in a fast paced environment Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions) The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Apr 16, 2024
Full time
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Apr 16, 2024
Full time
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Monitor staffing levels to ensure budgetary compliance. Assign work to team members. Participate in interviewing and selecting new team members, and train and develop team members. Issue disciplinary action as needed. Investigate incidents and guest complaints and produce summary report of findings. Review Security activities with Security Manager. Check for and report safety hazards. Serve as team leader for emergency response drills and evacuations. Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information. Manage escalated situations involving team members and guests. Have complete knowledge of all casino events and promotional activities. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, Microsoft office software, casino tracking programs (CMS, Micros, Datastream, Kronos, Stratton Warren), security computer database, two-way radio, handheld ID scanner, keywatcher, manual and electric wheelchairs, emergency jump bag, accident investigation bag, security vehicles for approved drivers, telephone with voice mail system, PBX system, fax, and copier. Communication: Able to read, write and speak English, complete written reports, performance documents and emails. Must be able to effectively communicate policy, procedure and goals and solicit feedback from subordinates. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License. Must possess valid driver's license and maintain good driving record. Must be at least 21 years of age. Acquire and maintain CPR/AED Certification (Emergency Medical Responder Certification Preferred) Three (3) years of tax returns required. QUALIFICATIONS Experience: One to three years of experience performing and managing duties of security department personnel, a 4-year degree in a related field or equivalent work experience is preferred. Gaming industry experience is also preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Being aware of others' reactions and understanding why they react as they do. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to walk and stand for a majority of the work shift (up to 10 hours); use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear; and lift up to 50 pounds. Must also frequently bend, crouch, or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also include a restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May also be required to work in an outdoor environment, exposed to varied weather conditions and in proximity to horses.
Apr 14, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Monitor staffing levels to ensure budgetary compliance. Assign work to team members. Participate in interviewing and selecting new team members, and train and develop team members. Issue disciplinary action as needed. Investigate incidents and guest complaints and produce summary report of findings. Review Security activities with Security Manager. Check for and report safety hazards. Serve as team leader for emergency response drills and evacuations. Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information. Manage escalated situations involving team members and guests. Have complete knowledge of all casino events and promotional activities. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, Microsoft office software, casino tracking programs (CMS, Micros, Datastream, Kronos, Stratton Warren), security computer database, two-way radio, handheld ID scanner, keywatcher, manual and electric wheelchairs, emergency jump bag, accident investigation bag, security vehicles for approved drivers, telephone with voice mail system, PBX system, fax, and copier. Communication: Able to read, write and speak English, complete written reports, performance documents and emails. Must be able to effectively communicate policy, procedure and goals and solicit feedback from subordinates. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License. Must possess valid driver's license and maintain good driving record. Must be at least 21 years of age. Acquire and maintain CPR/AED Certification (Emergency Medical Responder Certification Preferred) Three (3) years of tax returns required. QUALIFICATIONS Experience: One to three years of experience performing and managing duties of security department personnel, a 4-year degree in a related field or equivalent work experience is preferred. Gaming industry experience is also preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of gaming laws and regulations. Skills: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Being aware of others' reactions and understanding why they react as they do. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to walk and stand for a majority of the work shift (up to 10 hours); use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear; and lift up to 50 pounds. Must also frequently bend, crouch, or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also include a restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May also be required to work in an outdoor environment, exposed to varied weather conditions and in proximity to horses.
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThe Chef de Cuisine is responsible for overseeing all activity in the kitchen to ensure efficiency, safety, and directs all kitchen employees in their duties. The Chef de Cuisine is also responsible for maintaining optimum food quality and consistency.Our ideal candidate: Work requires effective communication in English, both verbal and written form in a professional manner. Work prefers a minimum of a two-year Culinary Arts School, or equivalent technical training in the food industry. Minimum of three years' experience as line level Supervisor or Chef in specialty room, Casual Dining or Buffet Restaurant environment. Must present a neat and professional appearance. Work prefers Bilingual abilities. Work requires flexibility to work various shifts. Food Safety Employee Training required.About the role: Provides management and support to all kitchen personnel on their shift. Oversees the daily operations of the kitchen in the absence of the Executive Chef Ensures that all food served is prepared properly and meets set quality standards. Ensures that enough stock is on hand to accommodate business demands. Ensures that the entire kitchen meets hotel and state health standards for food preparation. Follows all applicable safety procedures specified for kitchen and food service areas. Is always appropriately groomed and wears the uniform provided.A few more things: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires standing, walking, bending, pushing, pulling, lifting, and reaching throughout the shift. Must be able to handle a heavy business volume in a timely mannerDepending on experience, pay starts at $85,000 annually. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThe Chef de Cuisine is responsible for overseeing all activity in the kitchen to ensure efficiency, safety, and directs all kitchen employees in their duties. The Chef de Cuisine is also responsible for maintaining optimum food quality and consistency.Our ideal candidate: Work requires effective communication in English, both verbal and written form in a professional manner. Work prefers a minimum of a two-year Culinary Arts School, or equivalent technical training in the food industry. Minimum of three years' experience as line level Supervisor or Chef in specialty room, Casual Dining or Buffet Restaurant environment. Must present a neat and professional appearance. Work prefers Bilingual abilities. Work requires flexibility to work various shifts. Food Safety Employee Training required.About the role: Provides management and support to all kitchen personnel on their shift. Oversees the daily operations of the kitchen in the absence of the Executive Chef Ensures that all food served is prepared properly and meets set quality standards. Ensures that enough stock is on hand to accommodate business demands. Ensures that the entire kitchen meets hotel and state health standards for food preparation. Follows all applicable safety procedures specified for kitchen and food service areas. Is always appropriately groomed and wears the uniform provided.A few more things: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires standing, walking, bending, pushing, pulling, lifting, and reaching throughout the shift. Must be able to handle a heavy business volume in a timely mannerDepending on experience, pay starts at $85,000 annually. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Our ideal candidate: Two-year culinary degree preferred. Minimum of four years food preparation in high volume establishment. Ability to coordinate multiple tasks. Ability to implement strategic vision and plans into day-to-day operations. Must demonstrate supervisory skills.About the role: Supervises the preparation of food in Hell's Kitchen area. Performs frequent checks of assigned food preparation areas and assist in food production when volume requires. Assists in the maintenance of prescribed standards for quality, quantity and appearance of food prepared in assigned food preparation area through effective guidance, counseling, and instruction of assigned personnel. Assign stations and breaks for subordinate personnel and directs their work activity. Maintains an adequate supply of food stock for the needs of assigned kitchens; controls ordering to eliminate waste; and keeps sanitary conditions at acceptable standards. Encourages cooperation between assigned food preparation personnel and food service personnel to insure quick and efficient service from the kitchen. Maintains facilities and equipment in clean and operable condition. Performs inspections of assigned areas as directed. Prepares and presents periodic performance appraisals of assigned personnel. Counsels, coaches, and guides assigned personnel in the performance of their duties. Spends time interviewing, training, and selecting employees. Conducts Performance Reviews Makes or recommends wage increases. Makes or recommends promotions. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Monitors legal compliance with federal, state, and gaming laws.A few more things: Must be able to maneuver to all areas of the kitchen and food service areas. Must be able to tolerate areas with high, humid temperatures more than 115 degrees. Must be able to tolerate chemicals for cleaning and sanitizing kitchen areas. Must be able to lift items up to 75 pounds. Must be able to push, pull, reach, bend, twist, stoop, and stack. Must be able to work at a fast pace and in stressful situations. Must be willing to work long hours and any shift.Depending on experience, pay starts at $70,000 annually. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
Our ideal candidate: Two-year culinary degree preferred. Minimum of four years food preparation in high volume establishment. Ability to coordinate multiple tasks. Ability to implement strategic vision and plans into day-to-day operations. Must demonstrate supervisory skills.About the role: Supervises the preparation of food in Hell's Kitchen area. Performs frequent checks of assigned food preparation areas and assist in food production when volume requires. Assists in the maintenance of prescribed standards for quality, quantity and appearance of food prepared in assigned food preparation area through effective guidance, counseling, and instruction of assigned personnel. Assign stations and breaks for subordinate personnel and directs their work activity. Maintains an adequate supply of food stock for the needs of assigned kitchens; controls ordering to eliminate waste; and keeps sanitary conditions at acceptable standards. Encourages cooperation between assigned food preparation personnel and food service personnel to insure quick and efficient service from the kitchen. Maintains facilities and equipment in clean and operable condition. Performs inspections of assigned areas as directed. Prepares and presents periodic performance appraisals of assigned personnel. Counsels, coaches, and guides assigned personnel in the performance of their duties. Spends time interviewing, training, and selecting employees. Conducts Performance Reviews Makes or recommends wage increases. Makes or recommends promotions. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Monitors legal compliance with federal, state, and gaming laws.A few more things: Must be able to maneuver to all areas of the kitchen and food service areas. Must be able to tolerate areas with high, humid temperatures more than 115 degrees. Must be able to tolerate chemicals for cleaning and sanitizing kitchen areas. Must be able to lift items up to 75 pounds. Must be able to push, pull, reach, bend, twist, stoop, and stack. Must be able to work at a fast pace and in stressful situations. Must be willing to work long hours and any shift.Depending on experience, pay starts at $70,000 annually. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThis role manages the Main Kitchen day-to-day preparation of food and supervision of kitchen employees while working as a team to deliver a high-quality dining experience to all guests. Operates a productive, sanitary, team-oriented working environment within budgeted guidelines.Our ideal candidate: High school diploma or GED required. Five years managerial culinary experience required including two years executive level culinary experience in a high volume, multi outlet operation required. Two years culinary arts program training/certification and ten years of supervisory/technical experience in food operations preferred. San Diego County Food Handlers certified required. Knowledge of food preparation and presentation Excellent interpersonal skills as well as documentation Excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously. Problem-solving abilities Dexterity to use knives and other hand-held instruments, as well as using food preparation equipment required. Able to quickly perform mathematical computations. Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Neat, professional appearance with excellent personal hygiene Must be able to work a flexible schedule including weekends, evenings, and holidays.About the role: Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Responsible for overall daily food preparation in assigned area ensuring meal preparation meets established standards. Responsible for requisitioning of food supplies and cost transfers with Stratton Warren ordering system Exhibit sound culinary knowledge as well as understanding food cost and margins and how to best control them. Perform daily checks to ensure the quality of the line set up. Maintain the budgeted food cost by adhering to recipe standards, maintaining correct inventory levels in coolers and storerooms and perform monthly/quarterly food inventory counts. Plan or participate in planning menus, preparing, and apportioning foods, and utilizing food surpluses and leftovers. Understand profit and loss statements. Attends culinary and F&B meetings. Able to work all stations to assist the Sous Chefs and cooks when busy or provide breaks. Operate a productive, sanitary, team oriented working environment within budgeted guidelines. Serve as a leader for employees by exhibiting sound decision making while fostering teamwork, employee morale, motivation, and open communication. Act as a role model and coach employees while developing their skills by providing direction and support for all staff to achieve goals and objectives through a fair application of policies and procedure. Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities. Trains staff on emergency procedures Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained as well as providing corrective actions when necessary. Responsible for interviewing, selecting, hiring, promotion, demotion, and termination of employees. Prepare schedules and station breakdowns in accordance with the daily needs of assigned area and monitor the daily labor hours scheduled and productivity standards. Conduct pre-shift meetings to communicate important information. Build relationships with customers with periodic tableside visits during shift. Always provide the highest quality of service to customers and associates. Prepare prep lists and production sheets. Serve as communication liaison to subordinates and to Executive Chef, Assistant Executive Chef. Complete end of shift logs in a timely and accurate manner. Ensure all required logbooks and temperature logs, are maintained, and verified. Responsible for local sanitation, health code laws, and weights and measures requirements Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications. Properly maintain and store company inventory including utensils, cookware, and machinery Ensure staff maintain and calibrate pH meters and thermometers. Protect all company assets regarding waste, breakage, and theft. Ensure timely and accurate performance appraisals and accurate work history/attendance entries. Able to plan and prepare VIP and special menus when necessary. Current on food trends and be 'cutting edge' focused with food presentations, flavor profiles and technology. Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions. Adhere to regulatory, departmental and company policies/procedures in an ethical manner.A few more things: Must be able to be on feet for 8-hour shift. Must be able to stoop, bend, reach, kneel, twist and grasp. Must be able to have exposure to extreme heat or cold temperatures. Must be able to respond to visual and aural cues. Must be able to read, write, speak, and understand English. Must be physically mobile with reasonable accommodation. Must be able to handle high stress in the work environment and turn stress into high energy. Must be able to lift and carry 50 pounds and be able to push and pull up to 100 pounds in a cart. Must have the manual dexterity and coordination to operate office equipment, including computers, fax machine and photo copier. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke.Depending on experience, pay ranges from $80k to $85k annually. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThis role manages the Main Kitchen day-to-day preparation of food and supervision of kitchen employees while working as a team to deliver a high-quality dining experience to all guests. Operates a productive, sanitary, team-oriented working environment within budgeted guidelines.Our ideal candidate: High school diploma or GED required. Five years managerial culinary experience required including two years executive level culinary experience in a high volume, multi outlet operation required. Two years culinary arts program training/certification and ten years of supervisory/technical experience in food operations preferred. San Diego County Food Handlers certified required. Knowledge of food preparation and presentation Excellent interpersonal skills as well as documentation Excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously. Problem-solving abilities Dexterity to use knives and other hand-held instruments, as well as using food preparation equipment required. Able to quickly perform mathematical computations. Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Neat, professional appearance with excellent personal hygiene Must be able to work a flexible schedule including weekends, evenings, and holidays.About the role: Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Responsible for overall daily food preparation in assigned area ensuring meal preparation meets established standards. Responsible for requisitioning of food supplies and cost transfers with Stratton Warren ordering system Exhibit sound culinary knowledge as well as understanding food cost and margins and how to best control them. Perform daily checks to ensure the quality of the line set up. Maintain the budgeted food cost by adhering to recipe standards, maintaining correct inventory levels in coolers and storerooms and perform monthly/quarterly food inventory counts. Plan or participate in planning menus, preparing, and apportioning foods, and utilizing food surpluses and leftovers. Understand profit and loss statements. Attends culinary and F&B meetings. Able to work all stations to assist the Sous Chefs and cooks when busy or provide breaks. Operate a productive, sanitary, team oriented working environment within budgeted guidelines. Serve as a leader for employees by exhibiting sound decision making while fostering teamwork, employee morale, motivation, and open communication. Act as a role model and coach employees while developing their skills by providing direction and support for all staff to achieve goals and objectives through a fair application of policies and procedure. Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities. Trains staff on emergency procedures Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained as well as providing corrective actions when necessary. Responsible for interviewing, selecting, hiring, promotion, demotion, and termination of employees. Prepare schedules and station breakdowns in accordance with the daily needs of assigned area and monitor the daily labor hours scheduled and productivity standards. Conduct pre-shift meetings to communicate important information. Build relationships with customers with periodic tableside visits during shift. Always provide the highest quality of service to customers and associates. Prepare prep lists and production sheets. Serve as communication liaison to subordinates and to Executive Chef, Assistant Executive Chef. Complete end of shift logs in a timely and accurate manner. Ensure all required logbooks and temperature logs, are maintained, and verified. Responsible for local sanitation, health code laws, and weights and measures requirements Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications. Properly maintain and store company inventory including utensils, cookware, and machinery Ensure staff maintain and calibrate pH meters and thermometers. Protect all company assets regarding waste, breakage, and theft. Ensure timely and accurate performance appraisals and accurate work history/attendance entries. Able to plan and prepare VIP and special menus when necessary. Current on food trends and be 'cutting edge' focused with food presentations, flavor profiles and technology. Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions. Adhere to regulatory, departmental and company policies/procedures in an ethical manner.A few more things: Must be able to be on feet for 8-hour shift. Must be able to stoop, bend, reach, kneel, twist and grasp. Must be able to have exposure to extreme heat or cold temperatures. Must be able to respond to visual and aural cues. Must be able to read, write, speak, and understand English. Must be physically mobile with reasonable accommodation. Must be able to handle high stress in the work environment and turn stress into high energy. Must be able to lift and carry 50 pounds and be able to push and pull up to 100 pounds in a cart. Must have the manual dexterity and coordination to operate office equipment, including computers, fax machine and photo copier. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke.Depending on experience, pay ranges from $80k to $85k annually. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Essential Duties and Responsibilities: Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. Establishes self as highly credible leader with highest levels of integrity, and always acts in the best interests of the property and the company. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision. Partners and Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Embraces, role models and implements all elements of our customer service program including Spotlight on Success and Buzz Sessions, and tier prioritized service. Recommends and implements change to improve overall employee and guest satisfaction. Establishes and endorses the business objectives, ethics and values of Caesars Entertainment Inc. in accordance with the Code of Commitment. Inspires with a clear direction and gets others excited about being a part of the company. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm Spotlight on Service on the guest interaction. Continuously improves service by assessing service problems using player feedback or data. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events and is present and visible at customer events. Takes personal responsibility for creating an atmosphere of luck. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Uses Total Service data to continuously improve outlet service experience. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet including opportunities to proactively manage labor costs. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Position is located in a cigarette smoke environment. Job Duties Supervises and oversees day to day operations in a specific food and/or beverage outlet. Responsible for smooth operation of the outlet, including ensuring supplies and stock levels are appropriate and resolving any operational issues that arise. Schedules, trains and monitors performance of direct reports. Must have knowledge or experience supervising member of a collective bargaining unit. Must be able to train and supervise employees in specialty drinks and flair bartending. Ensures direct reports are providing Family Style Service at all times. Ensures direct reports are following kitchen sanitation standards and health code regulations. May perform other duties as assigned. Minimum Qualifications High school diploma required, advanced training or certification in F&B preferred. Minimum of two years food and beverage experience, with at least one year supervisory experience in a hospitality environment. Computer skills required. Must have excellent verbal and written communication skills. Required to perform the customer service standards of the department. Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies, and procedures.
Apr 14, 2024
Full time
Essential Duties and Responsibilities: Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. Establishes self as highly credible leader with highest levels of integrity, and always acts in the best interests of the property and the company. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision. Partners and Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Embraces, role models and implements all elements of our customer service program including Spotlight on Success and Buzz Sessions, and tier prioritized service. Recommends and implements change to improve overall employee and guest satisfaction. Establishes and endorses the business objectives, ethics and values of Caesars Entertainment Inc. in accordance with the Code of Commitment. Inspires with a clear direction and gets others excited about being a part of the company. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm Spotlight on Service on the guest interaction. Continuously improves service by assessing service problems using player feedback or data. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events and is present and visible at customer events. Takes personal responsibility for creating an atmosphere of luck. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Uses Total Service data to continuously improve outlet service experience. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet including opportunities to proactively manage labor costs. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Position is located in a cigarette smoke environment. Job Duties Supervises and oversees day to day operations in a specific food and/or beverage outlet. Responsible for smooth operation of the outlet, including ensuring supplies and stock levels are appropriate and resolving any operational issues that arise. Schedules, trains and monitors performance of direct reports. Must have knowledge or experience supervising member of a collective bargaining unit. Must be able to train and supervise employees in specialty drinks and flair bartending. Ensures direct reports are providing Family Style Service at all times. Ensures direct reports are following kitchen sanitation standards and health code regulations. May perform other duties as assigned. Minimum Qualifications High school diploma required, advanced training or certification in F&B preferred. Minimum of two years food and beverage experience, with at least one year supervisory experience in a hospitality environment. Computer skills required. Must have excellent verbal and written communication skills. Required to perform the customer service standards of the department. Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies, and procedures.