Company Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Job Description Join our team as a Pool Supervisor, serving the needs of the business, our guests, and our colleagues by providing leadership and guidance. They will work closely with the team to ensure guest satisfaction. They will supervise the daily operations and ensure that the standards of quality in product and service are being maintained along with conducting training for new team members and will assist the leadership team with purchasing and ordering the product necessary to operate the bar aligned with the business levels. Act as ambassador to Auberge's ENRICH values and incorporate our values in day-to-day decisions. Work alongside team members to create a culture of teamwork and service excellence. Ensures that the highest level of guest service is delivered at all times. Ensures opening and closing duties are being followed Update prices on menu changes Elaborates orders of produce, liquor and supplies according to business levels Supervise team members and conduct daily rallies to educate and motivate team members. Creates and updates new cocktails recipes Identifies slow movement product and create initiatives for displacement Train and mentor new team members on: Training Calendars Sequence of Service Menu Descriptions Verbiage Complete other duties as assigned Qualifications Must have at least three years of experience in Food & Beverage, preferably in a high volume luxurious establishment. Previous supervisory experience is preferred. Must have or be able to obtain RBS training according to state laws within 60 days upon hiring. Must have or be able to obtain a food handlers certification within 30 days upon hiring. Must have the ability to move in a high paced restaurant environment. Must be able to lift 25 pounds and more. Must be able to perform the entire of the shift standing and walking Additional Information Bowie House, LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Mar 17, 2024
Full time
Company Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Job Description Join our team as a Pool Supervisor, serving the needs of the business, our guests, and our colleagues by providing leadership and guidance. They will work closely with the team to ensure guest satisfaction. They will supervise the daily operations and ensure that the standards of quality in product and service are being maintained along with conducting training for new team members and will assist the leadership team with purchasing and ordering the product necessary to operate the bar aligned with the business levels. Act as ambassador to Auberge's ENRICH values and incorporate our values in day-to-day decisions. Work alongside team members to create a culture of teamwork and service excellence. Ensures that the highest level of guest service is delivered at all times. Ensures opening and closing duties are being followed Update prices on menu changes Elaborates orders of produce, liquor and supplies according to business levels Supervise team members and conduct daily rallies to educate and motivate team members. Creates and updates new cocktails recipes Identifies slow movement product and create initiatives for displacement Train and mentor new team members on: Training Calendars Sequence of Service Menu Descriptions Verbiage Complete other duties as assigned Qualifications Must have at least three years of experience in Food & Beverage, preferably in a high volume luxurious establishment. Previous supervisory experience is preferred. Must have or be able to obtain RBS training according to state laws within 60 days upon hiring. Must have or be able to obtain a food handlers certification within 30 days upon hiring. Must have the ability to move in a high paced restaurant environment. Must be able to lift 25 pounds and more. Must be able to perform the entire of the shift standing and walking Additional Information Bowie House, LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Mar 19, 2024
Full time
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Job Specific Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance Sets up assigned station with all required supplies, "Mis en Place" Greets guests in a polite professional manner according to Loews standards Suggestively sells menu items to guests so as to enhance the dining experience Records all aspects of guests order accurately and enters guest orders into POS terminal Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal Monitors preparation of individual courses to ensure proper flow Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered Serves all food and beverage items professionally, according to Loews Standards Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction Prepares and presents accurate, complete guest check Collects monies due and or applies charges to guest account using POS terminal Completes end of shift revenue report and cash deposit Performs all side work duties as assigned by manager/supervisor Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications High School diploma or equivalent One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment Thorough knowledge of food terminology, food service techniques and sanitation standards Exceptional guest service skills Basic computer skills Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift Ability to work flexible schedule to include weekends and holidays
Mar 18, 2024
Full time
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Job Specific Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance Sets up assigned station with all required supplies, "Mis en Place" Greets guests in a polite professional manner according to Loews standards Suggestively sells menu items to guests so as to enhance the dining experience Records all aspects of guests order accurately and enters guest orders into POS terminal Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal Monitors preparation of individual courses to ensure proper flow Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered Serves all food and beverage items professionally, according to Loews Standards Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction Prepares and presents accurate, complete guest check Collects monies due and or applies charges to guest account using POS terminal Completes end of shift revenue report and cash deposit Performs all side work duties as assigned by manager/supervisor Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications High School diploma or equivalent One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment Thorough knowledge of food terminology, food service techniques and sanitation standards Exceptional guest service skills Basic computer skills Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift Ability to work flexible schedule to include weekends and holidays
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Mar 11, 2024
Full time
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Mar 08, 2024
Full time
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Mar 04, 2024
Full time
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.