JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Apr 19, 2024
Full time
JOB PURPOSE: Responsible for daily operation of the restaurant and patio bar, perimeter locations (Employee Café, Pizza in the Square and Woody's) including guest service, sanitation, food production, cash control, employee relations, liquor control, inventories and ordering, while keeping within the Restaurant budgets pertaining to labor, food cost and operating expenses. Responsible for leading and developing the Front of House and Back of House Supervision to ensure their goals and daily functions are met. KEY DUTIES AND RESPONSIBILITIES: Oversee all operations and make certain that; they are open on time, equipped properly, and that the restaurant is properly staffed to produce a quality product. Develop and encourage high team member morale and communication between team members. Analyze daily reports (POS System) to assure that all goals are being met and no discrepancies exist. Interact with guests and assure that all problems are resolved quickly, log and report necessary complaints to Food and Beverage Manager. Coordinate daily ordering with Unit Leads for each location. Responsible for monthly inventory. Prepare master schedule for all Restaurant team members (Beaver Brother's, Pizza in the Square, Employee Cafe). Coordinate with Scheduling Coordinator on the hiring, orientation, and placement of team members. Ensure adequate staffing levels, Scheduling for all areas is complete, and in accordance with labor laws and budget. Communicate with Scheduling Supervisor to blend Restaurant Team Members onto the Midway for additional hours. Promote a positive work environment. Provide first class guest service to both Guest and Team Members. Monitor food costs and assist in the development of menu items to achieve budgeted goals. Monitor food equipment to ensure proper operation and maintenance. Follow and enforce all Six Flags Darien Lake, state, and federal labor laws and policies and procedures. Maintain sanitation, cleanliness, safety and food standards in compliance with health department, legal and company standards/guidelines, and ensure adherence by all team members. All other duties assigned or necessary to support the park as a whole and the Food and Beverage department. Management reserves the right to add or remove duties when circumstances dictate. Responsible for making sure all team members comply with the company values and are completing our mission. Practice safety methods, and techniques to ensure work areas are safe. Eliminate unsafe physical conditions, equipment, and machine hazards, and other risks in human and operational performance which may cause injury to persons, damage to property, or cause other losses. Ensure that any team member that is injured reports the injury to First Aid immediately. QUALIFICATIONS AND REQUIREMENTS: Minimum age is 18 Supervisory experience in a Full Service Restaurant/banquet/mass feeding settings Must be able to work holidays and weekends High school diploma or equivalent is required Valid NYS motor vehicle operator's license Ability to work in a fast paced environment and maintain a positive attitude Team player Organized and detail oriented Good communication skills, both written and oral Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision Food Safety course is a plus Alcohol serving awareness course is a plus OTHER FUNCTIONS: Any and all other duties that is assigned or necessary in order to support the Revenue Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors in the park at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 60 pounds Requires occasional carries up to 100 pounds with the assistance of a two wheel hand cart EQUAL OPPORTUNITY EMPLOYER SIX FLAGS DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview: The Reservations Supervisor is responsible for maximizing Rooms revenue through management of the hotel's room inventory, and for assisting in supervision of the day-to-day activities and duties of the Reservations Department. Responsibilities: Maximize room revenue and occupancy by reviewing status daily. Monitor selling status of house daily. Follows the Revenue Strategy program according to SOP. Review arrivals report and daily reports to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Monitor competitors for occupancy and rate, and recommend changes based on findings. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers. Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Ensure timely processing of travel agent checks. Monitor and balance room type inventory. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Assist in preparation of monthly revenue and occupancy forecasting. Know the hotel's rate quoting standards. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Be familiar with all rate programs, and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing programs. Assist and Support Group Rooms Coordinator and be familiar with future group blocks. Main contact for all transient guests regarding current or past reservations. Monitor and reconcile 3 rd Party reservations. Handle all guest communications on 3 rd Party sites. Send and monitor Credit Card Authorizations and ensure reservations have been updated. Participate in Monthly Credit meetings Resolve outstanding balances for past reservations. Communicate availability/close outs to wholesalers. Monitor all V.I.P.'s, special guests and requests. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: Education & Experience: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or two to three years of experience in a hotel or related field required. Previous supervisory experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview: The Reservations Supervisor is responsible for maximizing Rooms revenue through management of the hotel's room inventory, and for assisting in supervision of the day-to-day activities and duties of the Reservations Department. Responsibilities: Maximize room revenue and occupancy by reviewing status daily. Monitor selling status of house daily. Follows the Revenue Strategy program according to SOP. Review arrivals report and daily reports to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Monitor competitors for occupancy and rate, and recommend changes based on findings. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers. Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Ensure timely processing of travel agent checks. Monitor and balance room type inventory. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Assist in preparation of monthly revenue and occupancy forecasting. Know the hotel's rate quoting standards. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Be familiar with all rate programs, and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing programs. Assist and Support Group Rooms Coordinator and be familiar with future group blocks. Main contact for all transient guests regarding current or past reservations. Monitor and reconcile 3 rd Party reservations. Handle all guest communications on 3 rd Party sites. Send and monitor Credit Card Authorizations and ensure reservations have been updated. Participate in Monthly Credit meetings Resolve outstanding balances for past reservations. Communicate availability/close outs to wholesalers. Monitor all V.I.P.'s, special guests and requests. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: Education & Experience: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or two to three years of experience in a hotel or related field required. Previous supervisory experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 23, 2024
Full time
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Additional Information Italian Restaurant Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 22, 2024
Full time
Additional Information Italian Restaurant Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Reynolds Lake Oconee, One Lake Oconee Trail, Greensboro, Georgia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Restaurant Manager Exciting venue in the local area has immediate openings for restaurant managers. Entry level supervisors up to experienced senior general managers Rapid growth and new company acquisitions have resulted in job creation. If you have experience in restaurant management from segments such as full service, bar brands, fast food QSR and fast casual then this could be an excellent opportunity. Openings range from entry level supervisor/assistant manager to general manager and above level. Employment packages come with excellent base salary, strong benefits, vacation, fully paid training, ongoing career development and career progression. If you enjoy the fast pace environment of restaurant operations, guest service and can contribute every shift to the success of the brand then please pursue this opening. Please send your resume by return e mail. Presented by Tom Bull with Gecko Hospitality.
Apr 21, 2024
Restaurant Manager Exciting venue in the local area has immediate openings for restaurant managers. Entry level supervisors up to experienced senior general managers Rapid growth and new company acquisitions have resulted in job creation. If you have experience in restaurant management from segments such as full service, bar brands, fast food QSR and fast casual then this could be an excellent opportunity. Openings range from entry level supervisor/assistant manager to general manager and above level. Employment packages come with excellent base salary, strong benefits, vacation, fully paid training, ongoing career development and career progression. If you enjoy the fast pace environment of restaurant operations, guest service and can contribute every shift to the success of the brand then please pursue this opening. Please send your resume by return e mail. Presented by Tom Bull with Gecko Hospitality.
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 20, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 20, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 20, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards Essential Functions: Follows and ensure team follows Food Division Standards and Best Practices Responsible for daily operations Accountable for sales, expenses, and bottom-line profits Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards Follows Starbucks merchandising, product presentations and signing standards Monitor food quality by completing Starbucks checklists Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling Support a strong working relationship with store management Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction Maintain role model standards in grooming, professional appearance and communications Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met Assist in preparation and production of all menu items Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business Completes timely payment of invoices according to vendor contracts and Food Division Best Practices Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained Perform other duties as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Restaurant Manager - Housing Available We're seeking an experienced restaurant and bar manager to take our impeccable service to the next level. Your job will be to lead our highly engaged team and manage the entire restaurant and bar; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today. Housing available. Seasonal but can be year-round if willing to move in the off-season. Compensation: $53,000 Responsibilities: Train and supervise food and beverage staff to ensure high levels of performance and hire new team members Write and implement departmental operation schedules Oversee all food and beverage department operations: staff supervision, schedule, customer satisfaction, budget, and menu development Monitor and maintain product, supplies, and labor costs Collaborate with our culinary team to design and implement new menus and appropriate pricing structures Qualifications: National food and health safety regulations knowledge Food handling license Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards Displays strong leadership qualities and an emphasis on customer satisfaction At least 3 years in a supervisory role in the food and beverage department Strong food, wine, and cocktail knowledge Strong leadership and management skills working with a variety of employees, fostering a team-oriented environment Excellent communication skills, both written and verbal Ability to form innovative ideas, create a plan of action, and implement it Experience in purchasing specifications, pricing, and quantity yields About Company Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves. Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally-sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us. Compensation details: 0 Yearly Salary PIe9343b9cabe8-7828
Apr 19, 2024
Full time
Restaurant Manager - Housing Available We're seeking an experienced restaurant and bar manager to take our impeccable service to the next level. Your job will be to lead our highly engaged team and manage the entire restaurant and bar; under your watch, every guest leaves happy! This job is perfect for someone who loves being part of a team, thrives in a fast-paced environment, and is looking to boost their hospitality career. Ready to dive in? Start your application today. Housing available. Seasonal but can be year-round if willing to move in the off-season. Compensation: $53,000 Responsibilities: Train and supervise food and beverage staff to ensure high levels of performance and hire new team members Write and implement departmental operation schedules Oversee all food and beverage department operations: staff supervision, schedule, customer satisfaction, budget, and menu development Monitor and maintain product, supplies, and labor costs Collaborate with our culinary team to design and implement new menus and appropriate pricing structures Qualifications: National food and health safety regulations knowledge Food handling license Deep knowledge of culinary trends in the industry and a strong understanding of portion and plating standards Displays strong leadership qualities and an emphasis on customer satisfaction At least 3 years in a supervisory role in the food and beverage department Strong food, wine, and cocktail knowledge Strong leadership and management skills working with a variety of employees, fostering a team-oriented environment Excellent communication skills, both written and verbal Ability to form innovative ideas, create a plan of action, and implement it Experience in purchasing specifications, pricing, and quantity yields About Company Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves. Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally-sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us. Compensation details: 0 Yearly Salary PIe9343b9cabe8-7828
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Maintains and abides by standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Other duties as assigned. Responsibilities Take orders, prepare, and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment. Qualifications Minimum one year of experience in the Restaurant / Food and Beverage field. Minimum state age requirement to serve alcoholic beverages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training a plus. Alcohol awareness training (such as TIPS). Familiarity with food and beverage cost controls. Ability to accurately compute basic mathematical calculations. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Pay: $19.50 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mar 29, 2024
Full time
Pay: $19.50 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Hotel Caza San Francisco
San Francisco, California
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Hotel Caza ( formerly Holiday Inn Fisherman's Wharf) recently completed an expansive renovation - this family-friendly boutique-style hotel embodies the spirit of California and provides plenty of fun, warmth and authentic experiences. Centrally located in historic Fisherman's Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach's acclaimed dining and entertainment. Overview: The Rooms Control Manager is responsible for assisting of managing Guest Services, Reservations and supporting Sales in an attentive, courteous and efficient manner, and providing all external and internal guests/ customers with quality service while increasing revenue and establish a strong interdepartmental communication. He/she is also responsible for participating in the weekly, monthly meetings and covering operational management shifts as needed. Responsibilities: Answer all incoming calls promptly, in an attentive, courteous and efficient manner. Manage different aspects of the Central Reservation department and built the liaison to the property Enter reservations into the computer according to standard operating procedures. Communicate and work closely with the Sales Department concerning group bookings Maintain accurate files and reports Handle all special reservations, to include V.I.P. reservations, packages and discounts. Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements. Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations. Process travel agent checks, if required at property. Be able to perform all duties of Guest Services Manager and assist at front desk as needed Process advance deposit/balance sheet. Research travel agent commissions. Assist with ensuring all rates are loaded and inventory maintenance is correct. Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct. Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs Must be knowledgeable of all rates, room types, and hotel product. Provide administrative support for the Sales & Revenue Management Team Update MAR's in Delphi (or other Sales & Catering System) as required under the guidance of the Dir of Sales/ Revenue Managers to ensure optimal use by sales team Conduct Group audit checks (at least monthly) to ensure Delphi and the Property Maintenance System are in balance. Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only) Greet guests/airline/clients/employees when necessary. Attend meetings/training as required by management. Know meeting room setups and capabilities. Have comprehensive knowledge of all operational departments within the hotel guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering. Create Group Room Resumes & provide information to all departments Work with other F&B managers and keep them informed of F&B issues as they arise. Participate in required M.O.D. program as scheduled Qualifications: Must have at least two years of Front Office Supervisor experience and/ or 2 years as Sales Coordinator and/or 3 years as Front Desk Agent in a Hotel environment Previously Supervisor experience preferred Must know Opera and be proficient in Microsoft Word, Excel, PowerPoint presentation Knowledge in Salespro/ Delphi preferred Ability to work quickly in a high-pressure & high-stress environment Ability to communicate clearly both verbally and in writing Excellent time management skills Exceptional with details and follow up Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Physical requirements : Flexible and long hours sometimes required. Standing and/ or sitting for long hours Salary Range: $68,000 - 72,000/annually
Apr 23, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Hotel Caza ( formerly Holiday Inn Fisherman's Wharf) recently completed an expansive renovation - this family-friendly boutique-style hotel embodies the spirit of California and provides plenty of fun, warmth and authentic experiences. Centrally located in historic Fisherman's Wharf, Hotel Caza is just steps away from the waterfront, Pier 39 and Lombard Street. The property provides easy access to Embarcadero and North Beach's acclaimed dining and entertainment. Overview: The Rooms Control Manager is responsible for assisting of managing Guest Services, Reservations and supporting Sales in an attentive, courteous and efficient manner, and providing all external and internal guests/ customers with quality service while increasing revenue and establish a strong interdepartmental communication. He/she is also responsible for participating in the weekly, monthly meetings and covering operational management shifts as needed. Responsibilities: Answer all incoming calls promptly, in an attentive, courteous and efficient manner. Manage different aspects of the Central Reservation department and built the liaison to the property Enter reservations into the computer according to standard operating procedures. Communicate and work closely with the Sales Department concerning group bookings Maintain accurate files and reports Handle all special reservations, to include V.I.P. reservations, packages and discounts. Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements. Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations. Process travel agent checks, if required at property. Be able to perform all duties of Guest Services Manager and assist at front desk as needed Process advance deposit/balance sheet. Research travel agent commissions. Assist with ensuring all rates are loaded and inventory maintenance is correct. Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct. Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs Must be knowledgeable of all rates, room types, and hotel product. Provide administrative support for the Sales & Revenue Management Team Update MAR's in Delphi (or other Sales & Catering System) as required under the guidance of the Dir of Sales/ Revenue Managers to ensure optimal use by sales team Conduct Group audit checks (at least monthly) to ensure Delphi and the Property Maintenance System are in balance. Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only) Greet guests/airline/clients/employees when necessary. Attend meetings/training as required by management. Know meeting room setups and capabilities. Have comprehensive knowledge of all operational departments within the hotel guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering. Create Group Room Resumes & provide information to all departments Work with other F&B managers and keep them informed of F&B issues as they arise. Participate in required M.O.D. program as scheduled Qualifications: Must have at least two years of Front Office Supervisor experience and/ or 2 years as Sales Coordinator and/or 3 years as Front Desk Agent in a Hotel environment Previously Supervisor experience preferred Must know Opera and be proficient in Microsoft Word, Excel, PowerPoint presentation Knowledge in Salespro/ Delphi preferred Ability to work quickly in a high-pressure & high-stress environment Ability to communicate clearly both verbally and in writing Excellent time management skills Exceptional with details and follow up Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Physical requirements : Flexible and long hours sometimes required. Standing and/ or sitting for long hours Salary Range: $68,000 - 72,000/annually
Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. At Omni Hotels & Resorts , we create memorable experiences by empowering our Family of associates to make a difference in the lives of each other, our guests, and our communities. Join our All In Family and have access to our comprehensive and competitive benefits package: HEALTH & WELLNESS: Medical, Dental, Vision, Employee Assistance Program, Telemedicine, Short-Term & Long-Term Disability, and even Pet-Insurance! RETIREMENT & SAVINGS 401(K): Traditional or Roth 401(k), Up To 4% Matching Contributions, Pre-Tax Health Savings Account, and Flex Spending Amount. TRAVEL & DISCOUNTS: Hotel Room(s) Discounts, 25% OFF Food, Spa, Retail, and Travel Perks. Starting at $8.00 + Tips To wait on tables promptly, courteously and to serve the guest in any way possible. E nsure orders are completed in a timely manner. Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide any necessary silverware and condiments prior to food being presented at pool area. Clean and resetting of pool/bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Performs additional responsibilities as requested by a manager. Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and process payment promptly. Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards Serves food and beverage to guests following departmental steps of service and adheres to service times Follows daily checklists and side work. Sets up, stocks and breaks down pool deck/bar area for service daily. Completes all assigned cleaning duties. Complies with direction and instruction from the management team. Effective, efficient monitoring and servicing of Cabanas. Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with all associates. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Must be open to working in an outdoor environment. Must be open to obtaining TABC/Food Handlers Certification prior to hire. Able to lift up to 40 lbs Able to be on feet for 8 hours Perform any other duties as assigned by the manager/supervisor. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 23, 2024
Full time
Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. At Omni Hotels & Resorts , we create memorable experiences by empowering our Family of associates to make a difference in the lives of each other, our guests, and our communities. Join our All In Family and have access to our comprehensive and competitive benefits package: HEALTH & WELLNESS: Medical, Dental, Vision, Employee Assistance Program, Telemedicine, Short-Term & Long-Term Disability, and even Pet-Insurance! RETIREMENT & SAVINGS 401(K): Traditional or Roth 401(k), Up To 4% Matching Contributions, Pre-Tax Health Savings Account, and Flex Spending Amount. TRAVEL & DISCOUNTS: Hotel Room(s) Discounts, 25% OFF Food, Spa, Retail, and Travel Perks. Starting at $8.00 + Tips To wait on tables promptly, courteously and to serve the guest in any way possible. E nsure orders are completed in a timely manner. Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide any necessary silverware and condiments prior to food being presented at pool area. Clean and resetting of pool/bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Performs additional responsibilities as requested by a manager. Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and process payment promptly. Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards Serves food and beverage to guests following departmental steps of service and adheres to service times Follows daily checklists and side work. Sets up, stocks and breaks down pool deck/bar area for service daily. Completes all assigned cleaning duties. Complies with direction and instruction from the management team. Effective, efficient monitoring and servicing of Cabanas. Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with all associates. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Must be open to working in an outdoor environment. Must be open to obtaining TABC/Food Handlers Certification prior to hire. Able to lift up to 40 lbs Able to be on feet for 8 hours Perform any other duties as assigned by the manager/supervisor. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit or on Instagram, Twitter and Facebook. Job Description Summary The Pool Server serves food and beverage in a timely, friendly, and professional manner according to established Forbes 5 star standards and procedures. Mix and serve drinks, maintaining set costs and presentation, oversee the security of liquor, checks, and cash. Job Posting Deadline Applications for this position will be accepted until May 15, 2024 for the Summer 2024 Season. Essential Job Functions Food and wine knowledge/service Use suggestive selling technique for food and beverage Attend daily pre-meal tasting Ensure friendly greeting to all guests Take order and sere food and beverage request promptly. Ensure that established service procedures and standards are followed Check with guest during meal for guest satisfaction Responsible for guest check and proper payment Have accurate working knowledge of the Micros system Set-up station and tables prior to service Assist in clearing and set-up of tables during service Ensures tableware is clean and in place Completes side duties Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of house) Make manager aware of all guest comments and complaints Maintain positive communication with service personnel Is familiar with Colorado liquor laws does not serve intoxicated guests or minors Carries tools necessary to perform job, ie crumbers corkscrew etc Is knowledgeable of 5 star standards and adheres to them in every aspect of operations Qualifications High school diploma or equivalent preferred 5 years related experience required 2 years fine dining experience preferred Strong knowledge of wines food and cooking methods Additional Information Supervision Given and Received Given: This position has no supervisory responsibilities. Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. Work Environment and Physical Demands Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at . This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer. For an overview of Aspen Skiing Company's benefits and other compensation visit As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here
Apr 23, 2024
Full time
Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit or on Instagram, Twitter and Facebook. Job Description Summary The Pool Server serves food and beverage in a timely, friendly, and professional manner according to established Forbes 5 star standards and procedures. Mix and serve drinks, maintaining set costs and presentation, oversee the security of liquor, checks, and cash. Job Posting Deadline Applications for this position will be accepted until May 15, 2024 for the Summer 2024 Season. Essential Job Functions Food and wine knowledge/service Use suggestive selling technique for food and beverage Attend daily pre-meal tasting Ensure friendly greeting to all guests Take order and sere food and beverage request promptly. Ensure that established service procedures and standards are followed Check with guest during meal for guest satisfaction Responsible for guest check and proper payment Have accurate working knowledge of the Micros system Set-up station and tables prior to service Assist in clearing and set-up of tables during service Ensures tableware is clean and in place Completes side duties Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of house) Make manager aware of all guest comments and complaints Maintain positive communication with service personnel Is familiar with Colorado liquor laws does not serve intoxicated guests or minors Carries tools necessary to perform job, ie crumbers corkscrew etc Is knowledgeable of 5 star standards and adheres to them in every aspect of operations Qualifications High school diploma or equivalent preferred 5 years related experience required 2 years fine dining experience preferred Strong knowledge of wines food and cooking methods Additional Information Supervision Given and Received Given: This position has no supervisory responsibilities. Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. Work Environment and Physical Demands Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at . This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer. For an overview of Aspen Skiing Company's benefits and other compensation visit As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here
Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description At Omni Hotels & Resorts, we create memorable experiences by empowering our Family of associates to make a difference in the lives of each other, our guests, and our communities. Join our All In Family and have access to our comprehensive and competitive benefits package: HEALTH & WELLNESS: Medical, Dental, Vision, Employee Assistance Program, Telemedicine, Short-Term & Long-Term Disability, and even Pet-Insurance! RETIREMENT & SAVINGS 401(K): Traditional or Roth 401(k), Up To 4% Matching Contributions, Pre-Tax Health Savings Account, and Flex Spending Amount. TRAVEL & DISCOUNTS: Hotel Room(s) Discounts, 25% OFF Food, Spa, Retail, and Travel Perks. Starting at $8.00 + Tips To wait on tables promptly, courteously and to serve the guest in any way possible. Ensure orders are completed in a timely manner. Responsibilities Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide any necessary silverware and condiments prior to food being presented at pool area. Clean and resetting of pool/bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Performs additional responsibilities as requested by a manager. Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and process payment promptly. Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards Serves food and beverage to guests following departmental steps of service and adheres to service times Follows daily checklists and side work. Sets up, stocks and breaks down pool deck/bar area for service daily. Completes all assigned cleaning duties. Complies with direction and instruction from the management team. Effective, efficient monitoring and servicing of Cabanas. Qualifications Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with all associates. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Must be open to working in an outdoor environment. Must be open to obtaining TABC/Food Handlers Certification prior to hire. Able to lift up to 40 lbs Able to be on feet for 8 hours Perform any other duties as assigned by the manager/supervisor. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 23, 2024
Full time
Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description At Omni Hotels & Resorts, we create memorable experiences by empowering our Family of associates to make a difference in the lives of each other, our guests, and our communities. Join our All In Family and have access to our comprehensive and competitive benefits package: HEALTH & WELLNESS: Medical, Dental, Vision, Employee Assistance Program, Telemedicine, Short-Term & Long-Term Disability, and even Pet-Insurance! RETIREMENT & SAVINGS 401(K): Traditional or Roth 401(k), Up To 4% Matching Contributions, Pre-Tax Health Savings Account, and Flex Spending Amount. TRAVEL & DISCOUNTS: Hotel Room(s) Discounts, 25% OFF Food, Spa, Retail, and Travel Perks. Starting at $8.00 + Tips To wait on tables promptly, courteously and to serve the guest in any way possible. Ensure orders are completed in a timely manner. Responsibilities Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide any necessary silverware and condiments prior to food being presented at pool area. Clean and resetting of pool/bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Performs additional responsibilities as requested by a manager. Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and process payment promptly. Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards Serves food and beverage to guests following departmental steps of service and adheres to service times Follows daily checklists and side work. Sets up, stocks and breaks down pool deck/bar area for service daily. Completes all assigned cleaning duties. Complies with direction and instruction from the management team. Effective, efficient monitoring and servicing of Cabanas. Qualifications Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with all associates. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Must be open to working in an outdoor environment. Must be open to obtaining TABC/Food Handlers Certification prior to hire. Able to lift up to 40 lbs Able to be on feet for 8 hours Perform any other duties as assigned by the manager/supervisor. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .