What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards. • You will service guests' orders as requested and as align with company and brand standards. • You will maintain adequate supplies of clean dishware. • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters. • You will collect dirty dishes and tableware and run them through the dishwasher. • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments. • You will perform other various duties as requested by management. Job Requirements: • One to two years' experience in a food service position • Experience working at a hotel establishment (highly desired) • Experience with maintaining safety requirements (highly desired) • The knowledge of maintaining guest satisfaction scores • The ability to work toward increasing departmental and overall guest satisfaction • The ability to ensure all sanitation practices are followed • The ability to setup attractive food displays Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests • Food preparation skills • The ability to follow all cooking instruction and food safety requirements • Practicing safe work habits and using required safety equipment • The ability to ensure overall guest satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers: Physical & Mental Wellness: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Short- and long-term disability Paid time off and holidays Wellbeats APP to support physical and mental wellness Financial & Occupational Wellness: Competitive Compensation Brand and company training classes, workshops and conferences for career growth and development Full Time Associates: 401K Savings Plan with matching funds Tuition reimbursement Personal Wellness: Fundraising matching funds program Volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
Mar 19, 2024
Full time
What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards. • You will service guests' orders as requested and as align with company and brand standards. • You will maintain adequate supplies of clean dishware. • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters. • You will collect dirty dishes and tableware and run them through the dishwasher. • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments. • You will perform other various duties as requested by management. Job Requirements: • One to two years' experience in a food service position • Experience working at a hotel establishment (highly desired) • Experience with maintaining safety requirements (highly desired) • The knowledge of maintaining guest satisfaction scores • The ability to work toward increasing departmental and overall guest satisfaction • The ability to ensure all sanitation practices are followed • The ability to setup attractive food displays Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests • Food preparation skills • The ability to follow all cooking instruction and food safety requirements • Practicing safe work habits and using required safety equipment • The ability to ensure overall guest satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers: Physical & Mental Wellness: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Short- and long-term disability Paid time off and holidays Wellbeats APP to support physical and mental wellness Financial & Occupational Wellness: Competitive Compensation Brand and company training classes, workshops and conferences for career growth and development Full Time Associates: 401K Savings Plan with matching funds Tuition reimbursement Personal Wellness: Fundraising matching funds program Volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards. • You will service guests' orders as requested and as align with company and brand standards. • You will maintain adequate supplies of clean dishware. • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters. • You will collect dirty dishes and tableware and run them through the dishwasher. • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments. • You will perform other various duties as requested by management. Job Requirements: • One to two years' experience in a food service position • Experience working at a hotel establishment (highly desired) • Experience with maintaining safety requirements (highly desired) • The knowledge of maintaining guest satisfaction scores • The ability to work toward increasing departmental and overall guest satisfaction • The ability to ensure all sanitation practices are followed • The ability to setup attractive food displays Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests • Food preparation skills • The ability to follow all cooking instruction and food safety requirements • Practicing safe work habits and using required safety equipment • The ability to ensure overall guest satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers: Physical & Mental Wellness: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Short- and long-term disability Paid time off and holidays Wellbeats APP to support physical and mental wellness Financial & Occupational Wellness: Competitive Compensation Brand and company training classes, workshops and conferences for career growth and development Full Time Associates: 401K Savings Plan with matching funds Tuition reimbursement Personal Wellness: Fundraising matching funds program Volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
Mar 16, 2024
Full time
What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards. • You will service guests' orders as requested and as align with company and brand standards. • You will maintain adequate supplies of clean dishware. • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters. • You will collect dirty dishes and tableware and run them through the dishwasher. • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments. • You will perform other various duties as requested by management. Job Requirements: • One to two years' experience in a food service position • Experience working at a hotel establishment (highly desired) • Experience with maintaining safety requirements (highly desired) • The knowledge of maintaining guest satisfaction scores • The ability to work toward increasing departmental and overall guest satisfaction • The ability to ensure all sanitation practices are followed • The ability to setup attractive food displays Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests • Food preparation skills • The ability to follow all cooking instruction and food safety requirements • Practicing safe work habits and using required safety equipment • The ability to ensure overall guest satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers: Physical & Mental Wellness: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Short- and long-term disability Paid time off and holidays Wellbeats APP to support physical and mental wellness Financial & Occupational Wellness: Competitive Compensation Brand and company training classes, workshops and conferences for career growth and development Full Time Associates: 401K Savings Plan with matching funds Tuition reimbursement Personal Wellness: Fundraising matching funds program Volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards. • You will service guests' orders as requested and as align with company and brand standards. • You will maintain adequate supplies of clean dishware. • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters. • You will collect dirty dishes and tableware and run them through the dishwasher. • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments. • You will perform other various duties as requested by management. Job Requirements: • One to two years' experience in a food service position • Experience working at a hotel establishment (highly desired) • Experience with maintaining safety requirements (highly desired) • The knowledge of maintaining guest satisfaction scores • The ability to work toward increasing departmental and overall guest satisfaction • The ability to ensure all sanitation practices are followed • The ability to setup attractive food displays Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests • Food preparation skills • The ability to follow all cooking instruction and food safety requirements • Practicing safe work habits and using required safety equipment • The ability to ensure overall guest satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers: Physical & Mental Wellness: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Short- and long-term disability Paid time off and holidays Wellbeats APP to support physical and mental wellness Financial & Occupational Wellness: Competitive Compensation Brand and company training classes, workshops and conferences for career growth and development Full Time Associates: 401K Savings Plan with matching funds Tuition reimbursement Personal Wellness: Fundraising matching funds program Volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
Mar 11, 2024
Full time
What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards. • You will service guests' orders as requested and as align with company and brand standards. • You will maintain adequate supplies of clean dishware. • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters. • You will collect dirty dishes and tableware and run them through the dishwasher. • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments. • You will perform other various duties as requested by management. Job Requirements: • One to two years' experience in a food service position • Experience working at a hotel establishment (highly desired) • Experience with maintaining safety requirements (highly desired) • The knowledge of maintaining guest satisfaction scores • The ability to work toward increasing departmental and overall guest satisfaction • The ability to ensure all sanitation practices are followed • The ability to setup attractive food displays Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests • Food preparation skills • The ability to follow all cooking instruction and food safety requirements • Practicing safe work habits and using required safety equipment • The ability to ensure overall guest satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers: Physical & Mental Wellness: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Short- and long-term disability Paid time off and holidays Wellbeats APP to support physical and mental wellness Financial & Occupational Wellness: Competitive Compensation Brand and company training classes, workshops and conferences for career growth and development Full Time Associates: 401K Savings Plan with matching funds Tuition reimbursement Personal Wellness: Fundraising matching funds program Volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
Job Description and Responsibilities Willow Valley is hiring a Continental Breakfast Attendant to serve Residents and guests in a self-service setting. The attendant will maintain a warm, friendly, and professional relationship with Residents, treating them with care and respect. Opportunities with WVC: Tuition Reimbursement Scholarships Weekly Pay TM Events and Recognition Plus many more Wage: From $15.00/hr + based on experience Responsibilities: Provides prompt, courteous service for Residents and guests following Willow Valley Standards. Prepares and bakes food items for breakfast. Uses kitchen equipment (such as knives, oven, stove, slicer) to prepare daily food items. Sets up and maintains food areas during the meal period. Prepares for, sets up and cleans daily catering and banquet functions. Cleans and sanitizes tables throughout the duration of breakfast and sets tables for the evening meal. Maintains cleanliness of dining rooms and kitchen according to daily, weekly and monthly cleaning lists and calendars. Operates commercial dishwasher; washes and sanitizes pots, pans, dishes and silverware. Helps with catering set- up, delivery and clean-up. Receives deliveries and stores food items according to HACCP and ServSafe guidelines. Follows Willow Valley's HACCP plan and Food Safety policies and procedures. Follows all safety guidelines while operating equipment; transporting food, supplies, and trash; and preparing and serving food. Completes tasks required by Daily Sanitation checklist. Qualifications: Must be 18+ yrs of age 1-3 months related experience and/or training Schedule: 5:30am(or 6:00am)-12pm- 2 days a Monday-Friday Every other weekend and every other holiday
Mar 08, 2024
Full time
Job Description and Responsibilities Willow Valley is hiring a Continental Breakfast Attendant to serve Residents and guests in a self-service setting. The attendant will maintain a warm, friendly, and professional relationship with Residents, treating them with care and respect. Opportunities with WVC: Tuition Reimbursement Scholarships Weekly Pay TM Events and Recognition Plus many more Wage: From $15.00/hr + based on experience Responsibilities: Provides prompt, courteous service for Residents and guests following Willow Valley Standards. Prepares and bakes food items for breakfast. Uses kitchen equipment (such as knives, oven, stove, slicer) to prepare daily food items. Sets up and maintains food areas during the meal period. Prepares for, sets up and cleans daily catering and banquet functions. Cleans and sanitizes tables throughout the duration of breakfast and sets tables for the evening meal. Maintains cleanliness of dining rooms and kitchen according to daily, weekly and monthly cleaning lists and calendars. Operates commercial dishwasher; washes and sanitizes pots, pans, dishes and silverware. Helps with catering set- up, delivery and clean-up. Receives deliveries and stores food items according to HACCP and ServSafe guidelines. Follows Willow Valley's HACCP plan and Food Safety policies and procedures. Follows all safety guidelines while operating equipment; transporting food, supplies, and trash; and preparing and serving food. Completes tasks required by Daily Sanitation checklist. Qualifications: Must be 18+ yrs of age 1-3 months related experience and/or training Schedule: 5:30am(or 6:00am)-12pm- 2 days a Monday-Friday Every other weekend and every other holiday
Job Details Level Entry Job Location TAJ Hospitality Management - Lubbock, TX Position Type Full Time Education Level None Travel Percentage None Job Shift Day Job Category Restaurant - Food Service Description Seeking qualified applicants for Breakfast Attendant positions with TAJ Hospitality Management- managed hotels in Lubbock, Texas. Job Description: Give guests a great start to their day with friendly greetings, warm service, and fresh breakfast buffet as a breakfast attendant. The breakfast attendant prepares and sets up all food buffets for the guests, and replenishes the buffet throughout the breakfast period. This position interacts with guests to learn about their stay, their day, and their travels, and provides homegrown hospitality by filling drinks and clearing tables. Once the breakfast is over, this position will clean the dining and meeting areas, clean and store all food and equipment, and manage food and supply inventory. Qualifications Requirements: Ability to provide highest quality service to guests. Willingness to demonstrate the hotel's spirit of hospitality. Strong attention to detail and cleanliness. Ability to work independently. Capable and willing to operate kitchen appliances and equipment properly (microwave, oven, dishwasher, etc.). Ability to learn, understand, and comply with safety regulations. Physical ability to stand for long periods of time. Qualifications: Minimum: High School Diploma or GED Equivalent. Preferred: 1 to 2 years' directly related experience. Prior experience within the Hospitality industry preferred.
Mar 07, 2024
Full time
Job Details Level Entry Job Location TAJ Hospitality Management - Lubbock, TX Position Type Full Time Education Level None Travel Percentage None Job Shift Day Job Category Restaurant - Food Service Description Seeking qualified applicants for Breakfast Attendant positions with TAJ Hospitality Management- managed hotels in Lubbock, Texas. Job Description: Give guests a great start to their day with friendly greetings, warm service, and fresh breakfast buffet as a breakfast attendant. The breakfast attendant prepares and sets up all food buffets for the guests, and replenishes the buffet throughout the breakfast period. This position interacts with guests to learn about their stay, their day, and their travels, and provides homegrown hospitality by filling drinks and clearing tables. Once the breakfast is over, this position will clean the dining and meeting areas, clean and store all food and equipment, and manage food and supply inventory. Qualifications Requirements: Ability to provide highest quality service to guests. Willingness to demonstrate the hotel's spirit of hospitality. Strong attention to detail and cleanliness. Ability to work independently. Capable and willing to operate kitchen appliances and equipment properly (microwave, oven, dishwasher, etc.). Ability to learn, understand, and comply with safety regulations. Physical ability to stand for long periods of time. Qualifications: Minimum: High School Diploma or GED Equivalent. Preferred: 1 to 2 years' directly related experience. Prior experience within the Hospitality industry preferred.
Job Details Job Location Residence Inn Los Angeles LAX - Los Angeles, CA Position Type Full-Time/Part-Time Education Level None Salary Range $18.86 - $18.86 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Mar 04, 2024
Full time
Job Details Job Location Residence Inn Los Angeles LAX - Los Angeles, CA Position Type Full-Time/Part-Time Education Level None Salary Range $18.86 - $18.86 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Job Details Job Location Hotel Trio Healdsburg - Healdsburg, CA Position Type Part Time Education Level None Salary Range $18.50 - $18.50 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Mar 04, 2024
Full time
Job Details Job Location Hotel Trio Healdsburg - Healdsburg, CA Position Type Part Time Education Level None Salary Range $18.50 - $18.50 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Job Details Job Location Le Meridien/Element Salt Lake City Downtown - Salt Lake City, UT Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Mar 04, 2024
Full time
Job Details Job Location Le Meridien/Element Salt Lake City Downtown - Salt Lake City, UT Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards. • You will service guests' orders as requested and as align with company and brand standards. • You will maintain adequate supplies of clean dishware. • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters. • You will collect dirty dishes and tableware and run them through the dishwasher. • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments. • You will perform other various duties as requested by management. Job Requirements: • One to two years' experience in a food service position • Experience working at a hotel establishment (highly desired) • Experience with maintaining safety requirements (highly desired) • The knowledge of maintaining guest satisfaction scores • The ability to work toward increasing departmental and overall guest satisfaction • The ability to ensure all sanitation practices are followed • The ability to setup attractive food displays Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests • Food preparation skills • The ability to follow all cooking instruction and food safety requirements • Practicing safe work habits and using required safety equipment • The ability to ensure overall guest satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers: Physical & Mental Wellness: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Short- and long-term disability Paid time off and holidays Wellbeats APP to support physical and mental wellness Financial & Occupational Wellness: Competitive Compensation Brand and company training classes, workshops and conferences for career growth and development Full Time Associates: 401K Savings Plan with matching funds Tuition reimbursement Personal Wellness: Fundraising matching funds program Volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
Mar 04, 2024
Full time
What Makes a McKibbon Hotel Breakfast Attendant? The Breakfast Attendant is responsible for preparing and servicing the buffet area for guests. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Food and Beverage Attendant will prepare food and beverages according to company and brand standards. • You will service guests' orders as requested and as align with company and brand standards. • You will maintain adequate supplies of clean dishware. • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters. • You will collect dirty dishes and tableware and run them through the dishwasher. • You will clean counters, shelves, furniture, or equipment in pantry or breakfast area. • You will clean any spilled items, broken items, and remove trash, when necessary. • You will mop or vacuum floors. • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments. • You will perform other various duties as requested by management. Job Requirements: • One to two years' experience in a food service position • Experience working at a hotel establishment (highly desired) • Experience with maintaining safety requirements (highly desired) • The knowledge of maintaining guest satisfaction scores • The ability to work toward increasing departmental and overall guest satisfaction • The ability to ensure all sanitation practices are followed • The ability to setup attractive food displays Ideal Skills & Qualities: • The ability to communicate in a friendly manner with guests • Food preparation skills • The ability to follow all cooking instruction and food safety requirements • Practicing safe work habits and using required safety equipment • The ability to ensure overall guest satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers: Physical & Mental Wellness: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Short- and long-term disability Paid time off and holidays Wellbeats APP to support physical and mental wellness Financial & Occupational Wellness: Competitive Compensation Brand and company training classes, workshops and conferences for career growth and development Full Time Associates: 401K Savings Plan with matching funds Tuition reimbursement Personal Wellness: Fundraising matching funds program Volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
HOTEL BREAKFAST BAR Date:Mar 26, 2024 Location: COEUR D'ALENE, ID, US, 83814 Apply now " Hotel Breakfast Attendant Job Description Performs duties in setting up the daily complimentary breakfast in accordance with Town Pump and brand operational standards. Model the Hotel Group Mission Statement "Genuine Hospitality from genuine people committed to providing comfort and service." JOB SUMMARY QUALIFICATIONS and SKILLS NEEDED: Ability to comprehend oral and written instructions, correspondence, and memos. Knowledge of food preparation and service using commercial kitchen equipment including stoves, ovens, chafing dishes, coffee makers, dishwashers, and refrigeration is preferred. General housekeeping and customer service experience is preferred. Ability to communicate in a courteous, professional manner with teammates, management, and engage in an outgoing manner with guests. Ability to work independently, but with occasional interruptions. Ability to compute basic math. Basic computer skills are a plus. Ability to be punctual and work within a flexible work schedule. Have a strong work ethic. Must display a high degree of pride and integrity in job performance. ESSENTIAL DUTIES and RESPONSIBILITIES Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines. Complete all required company and brand specific training and/or certifications in a timely manner. Follow Town Pump's grooming and appearance guidelines and wear uniform and nametag at all times while on shift. Continuously monitor all presentation items on the service line to meet brand and quality standards. Store and handle food items according to established guidelines. Maintain and clean all equipment used to serve food and all areas that food is prepared, or served, in. This includes but is not limited to, cleaning and emptying trash containers, sweeping, mopping, vacuuming, dusting, and scrubbing areas involved in preparing, serving, and consuming food. Report all known issues with services, equipment, and property; ensure work orders are in place. Maintain inventories to minimize spoilage and adjust to fluctuations in business levels. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood borne Pathogens. May be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc. Comply with Town Pump expectations for confidentiality of guest and company information. PHYSICAL and ENVIRONMENTAL DEMANDS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to walk, stoop, bend, lift, carry, and stand for long periods of time. Ability to work in an open environment with frequent interruptions and guest interaction. Ability to lift and carry 15-20 pounds regularly and up to 50 pounds occasionally. Ability to tolerate cleaning solutions on a regular basis. The list of requirements, duties, and responsibilities is not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change to meet business needs. Nearest Major Market:Spokane Job Segment: Food Service, Kitchen, Hotel, Housekeeping, Hospitality
Mar 27, 2024
Full time
HOTEL BREAKFAST BAR Date:Mar 26, 2024 Location: COEUR D'ALENE, ID, US, 83814 Apply now " Hotel Breakfast Attendant Job Description Performs duties in setting up the daily complimentary breakfast in accordance with Town Pump and brand operational standards. Model the Hotel Group Mission Statement "Genuine Hospitality from genuine people committed to providing comfort and service." JOB SUMMARY QUALIFICATIONS and SKILLS NEEDED: Ability to comprehend oral and written instructions, correspondence, and memos. Knowledge of food preparation and service using commercial kitchen equipment including stoves, ovens, chafing dishes, coffee makers, dishwashers, and refrigeration is preferred. General housekeeping and customer service experience is preferred. Ability to communicate in a courteous, professional manner with teammates, management, and engage in an outgoing manner with guests. Ability to work independently, but with occasional interruptions. Ability to compute basic math. Basic computer skills are a plus. Ability to be punctual and work within a flexible work schedule. Have a strong work ethic. Must display a high degree of pride and integrity in job performance. ESSENTIAL DUTIES and RESPONSIBILITIES Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines. Complete all required company and brand specific training and/or certifications in a timely manner. Follow Town Pump's grooming and appearance guidelines and wear uniform and nametag at all times while on shift. Continuously monitor all presentation items on the service line to meet brand and quality standards. Store and handle food items according to established guidelines. Maintain and clean all equipment used to serve food and all areas that food is prepared, or served, in. This includes but is not limited to, cleaning and emptying trash containers, sweeping, mopping, vacuuming, dusting, and scrubbing areas involved in preparing, serving, and consuming food. Report all known issues with services, equipment, and property; ensure work orders are in place. Maintain inventories to minimize spoilage and adjust to fluctuations in business levels. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood borne Pathogens. May be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc. Comply with Town Pump expectations for confidentiality of guest and company information. PHYSICAL and ENVIRONMENTAL DEMANDS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to walk, stoop, bend, lift, carry, and stand for long periods of time. Ability to work in an open environment with frequent interruptions and guest interaction. Ability to lift and carry 15-20 pounds regularly and up to 50 pounds occasionally. Ability to tolerate cleaning solutions on a regular basis. The list of requirements, duties, and responsibilities is not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change to meet business needs. Nearest Major Market:Spokane Job Segment: Food Service, Kitchen, Hotel, Housekeeping, Hospitality
HOTEL BREAKFAST BAR Date:Mar 9, 2024 Location: Idaho Falls, ID, US, 83402 Apply now " Hotel Breakfast Attendant Job Description Performs duties in setting up the daily complimentary breakfast in accordance with Town Pump and brand operational standards. Model the Hotel Group Mission Statement "Genuine Hospitality from genuine people committed to providing comfort and service." JOB SUMMARY QUALIFICATIONS and SKILLS NEEDED: Ability to comprehend oral and written instructions, correspondence, and memos. Knowledge of food preparation and service using commercial kitchen equipment including stoves, ovens, chafing dishes, coffee makers, dishwashers, and refrigeration is preferred. General housekeeping and customer service experience is preferred. Ability to communicate in a courteous, professional manner with teammates, management, and engage in an outgoing manner with guests. Ability to work independently, but with occasional interruptions. Ability to compute basic math. Basic computer skills are a plus. Ability to be punctual and work within a flexible work schedule. Have a strong work ethic. Must display a high degree of pride and integrity in job performance. ESSENTIAL DUTIES and RESPONSIBILITIES Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines. Complete all required company and brand specific training and/or certifications in a timely manner. Follow Town Pump's grooming and appearance guidelines and wear uniform and nametag at all times while on shift. Continuously monitor all presentation items on the service line to meet brand and quality standards. Store and handle food items according to established guidelines. Maintain and clean all equipment used to serve food and all areas that food is prepared, or served, in. This includes but is not limited to, cleaning and emptying trash containers, sweeping, mopping, vacuuming, dusting, and scrubbing areas involved in preparing, serving, and consuming food. Report all known issues with services, equipment, and property; ensure work orders are in place. Maintain inventories to minimize spoilage and adjust to fluctuations in business levels. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood borne Pathogens. May be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc. Comply with Town Pump expectations for confidentiality of guest and company information. PHYSICAL and ENVIRONMENTAL DEMANDS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to walk, stoop, bend, lift, carry, and stand for long periods of time. Ability to work in an open environment with frequent interruptions and guest interaction. Ability to lift and carry 15-20 pounds regularly and up to 50 pounds occasionally. Ability to tolerate cleaning solutions on a regular basis. The list of requirements, duties, and responsibilities is not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change to meet business needs. Nearest Major Market:IdahoNearest Secondary Market:Idaho Falls Job Segment: Hotel, Food Service, Kitchen, Housekeeping, Hospitality
Mar 11, 2024
Full time
HOTEL BREAKFAST BAR Date:Mar 9, 2024 Location: Idaho Falls, ID, US, 83402 Apply now " Hotel Breakfast Attendant Job Description Performs duties in setting up the daily complimentary breakfast in accordance with Town Pump and brand operational standards. Model the Hotel Group Mission Statement "Genuine Hospitality from genuine people committed to providing comfort and service." JOB SUMMARY QUALIFICATIONS and SKILLS NEEDED: Ability to comprehend oral and written instructions, correspondence, and memos. Knowledge of food preparation and service using commercial kitchen equipment including stoves, ovens, chafing dishes, coffee makers, dishwashers, and refrigeration is preferred. General housekeeping and customer service experience is preferred. Ability to communicate in a courteous, professional manner with teammates, management, and engage in an outgoing manner with guests. Ability to work independently, but with occasional interruptions. Ability to compute basic math. Basic computer skills are a plus. Ability to be punctual and work within a flexible work schedule. Have a strong work ethic. Must display a high degree of pride and integrity in job performance. ESSENTIAL DUTIES and RESPONSIBILITIES Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines. Complete all required company and brand specific training and/or certifications in a timely manner. Follow Town Pump's grooming and appearance guidelines and wear uniform and nametag at all times while on shift. Continuously monitor all presentation items on the service line to meet brand and quality standards. Store and handle food items according to established guidelines. Maintain and clean all equipment used to serve food and all areas that food is prepared, or served, in. This includes but is not limited to, cleaning and emptying trash containers, sweeping, mopping, vacuuming, dusting, and scrubbing areas involved in preparing, serving, and consuming food. Report all known issues with services, equipment, and property; ensure work orders are in place. Maintain inventories to minimize spoilage and adjust to fluctuations in business levels. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood borne Pathogens. May be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc. Comply with Town Pump expectations for confidentiality of guest and company information. PHYSICAL and ENVIRONMENTAL DEMANDS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to walk, stoop, bend, lift, carry, and stand for long periods of time. Ability to work in an open environment with frequent interruptions and guest interaction. Ability to lift and carry 15-20 pounds regularly and up to 50 pounds occasionally. Ability to tolerate cleaning solutions on a regular basis. The list of requirements, duties, and responsibilities is not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change to meet business needs. Nearest Major Market:IdahoNearest Secondary Market:Idaho Falls Job Segment: Hotel, Food Service, Kitchen, Housekeeping, Hospitality
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Our modern Home2 Suites by Hilton College Station hotel just one block from Texas A&M University, a.k.a. 'AggieLand.' Easterwood Airport is a short 10-minute drive away. Wolf Pen Creek Park, Veterans Park, Kyle Field and other things to do in Bryan-College Station are within a few miles of our extended-stay hotel. Whether visiting family and students, attending a big sporting event or booking an extended stay in the area for a business trip, travelers will enjoy the amenities and comfort of home. The kitchen includes a microwave, a dishwasher and a full-size refrigerator. Guests can stay connected with free WiFi, take advantage of the large work area or unwind on the sofa bed and watch HD channels on the 42-inch TV. The flexible Working Wall of their studio or one-bedroom suite lets guests customize their own space. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 04, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Our modern Home2 Suites by Hilton College Station hotel just one block from Texas A&M University, a.k.a. 'AggieLand.' Easterwood Airport is a short 10-minute drive away. Wolf Pen Creek Park, Veterans Park, Kyle Field and other things to do in Bryan-College Station are within a few miles of our extended-stay hotel. Whether visiting family and students, attending a big sporting event or booking an extended stay in the area for a business trip, travelers will enjoy the amenities and comfort of home. The kitchen includes a microwave, a dishwasher and a full-size refrigerator. Guests can stay connected with free WiFi, take advantage of the large work area or unwind on the sofa bed and watch HD channels on the 42-inch TV. The flexible Working Wall of their studio or one-bedroom suite lets guests customize their own space. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Capilano Group -Lodges
Athalmer, British Columbia (BC)
YOUR SUMMER ADVENTURE AWAITS Imagine a summer living beneath towering mountain peaks, venturing along world-class hiking trails, paddling iridescent turquoise waters, forming friendships that will last a lifetime, and providing extraordinary guest service at a mountain lodge like no other. Our hope is that you feel inspired by the spectacular surroundings and inspire others to connect with nature. Find all of this (and more!) as part of our team this summer at Cathedral Mountain Lodge. Overview: Located in the heart of the Canadian Rocky Mountains, Cathedral Mountain offers a unique opportunity for those who want to live, work, and explore in Canada's Rocky Mountains and National Parks. Spend your weekends exploring some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, river rafting and more! Just 25 minutes away from the town of Lake Louise, Cathedral Mountain Lodge is located in Yoho National Park on the bank of the Kicking Horse River, shadowed by the 10,500-foot (3,200 m) peaks of Mt. Stephen & Cathedral Mountain. If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world then we want you to join our team! We offer subsidized on-site housing for all team members (private rooms for senior positions and shared for entry level positions). Details: Our summer season runs from May 17th, 2024, to October 6th, 2024. We are looking for candidates that can work for the entire season. Candidates must be legally entitled to work in Canada. We are unable to support work permit applications. We are currently hiring for the following positions: Front Desk Agent, Fine Dining Server, Fine Dining Host, Breakfast Server, Housekeeping Attendant, Sous Chef, Chef Tournant, Line Cook, Breakfast Cook, Garde Manger/Dishwasher, Dishwasher/Kitchen Helper. Select your preferred position in the application process. Wages: $19 per hour. The Fine Dining Serving wage is $16.50. Some positions receive gratuities and there is a bonus for team members that complete the entire season. Culinary roles range from $19- $30 per hour. In-Person Interviews: Our recruiting team will be in Toronto on February 15th and 16th, 2024 to meet with candidates in person and conduct interviews. Let us know if you will be in the area at that time and are interested in an in-person interview. If this sounds like the adventure for you, fill out our application, and attach your resume. We look forward to reviewing your submission. Work in the Rockies Recruiting Team Cathedral Mountain Lodge is a part of the Capilano Group of Companies. The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver, British Columbia. Capilano Group's other properties also include Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley's Bar & Grill and Prospect Point Bar & Grill and Trading Post in Stanley Park, Vancouver. Pq8kiFCYz8
Mar 28, 2024
Full time
YOUR SUMMER ADVENTURE AWAITS Imagine a summer living beneath towering mountain peaks, venturing along world-class hiking trails, paddling iridescent turquoise waters, forming friendships that will last a lifetime, and providing extraordinary guest service at a mountain lodge like no other. Our hope is that you feel inspired by the spectacular surroundings and inspire others to connect with nature. Find all of this (and more!) as part of our team this summer at Cathedral Mountain Lodge. Overview: Located in the heart of the Canadian Rocky Mountains, Cathedral Mountain offers a unique opportunity for those who want to live, work, and explore in Canada's Rocky Mountains and National Parks. Spend your weekends exploring some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, river rafting and more! Just 25 minutes away from the town of Lake Louise, Cathedral Mountain Lodge is located in Yoho National Park on the bank of the Kicking Horse River, shadowed by the 10,500-foot (3,200 m) peaks of Mt. Stephen & Cathedral Mountain. If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world then we want you to join our team! We offer subsidized on-site housing for all team members (private rooms for senior positions and shared for entry level positions). Details: Our summer season runs from May 17th, 2024, to October 6th, 2024. We are looking for candidates that can work for the entire season. Candidates must be legally entitled to work in Canada. We are unable to support work permit applications. We are currently hiring for the following positions: Front Desk Agent, Fine Dining Server, Fine Dining Host, Breakfast Server, Housekeeping Attendant, Sous Chef, Chef Tournant, Line Cook, Breakfast Cook, Garde Manger/Dishwasher, Dishwasher/Kitchen Helper. Select your preferred position in the application process. Wages: $19 per hour. The Fine Dining Serving wage is $16.50. Some positions receive gratuities and there is a bonus for team members that complete the entire season. Culinary roles range from $19- $30 per hour. In-Person Interviews: Our recruiting team will be in Toronto on February 15th and 16th, 2024 to meet with candidates in person and conduct interviews. Let us know if you will be in the area at that time and are interested in an in-person interview. If this sounds like the adventure for you, fill out our application, and attach your resume. We look forward to reviewing your submission. Work in the Rockies Recruiting Team Cathedral Mountain Lodge is a part of the Capilano Group of Companies. The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver, British Columbia. Capilano Group's other properties also include Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley's Bar & Grill and Prospect Point Bar & Grill and Trading Post in Stanley Park, Vancouver. Pq8kiFCYz8