At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Tampa Job Segment: Kitchen, Food Service, Hospitality
Mar 27, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Tampa Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Charlotte Job Segment: Kitchen, Food Service, Hospitality
Mar 27, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Charlotte Job Segment: Kitchen, Food Service, Hospitality
Description The VIP Team Manager is responsible for the day-to-day work with all SciPlay game teams and stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams. Key Responsibilities SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live, and Solitaire Pet Adventure with offices all over the world! This individual will work centrally under the VIP operations to advance the projects with game team stakeholders to ensure that VIP assets, communication tools, and player rewards within the core products are of the highest quality and align with SciPlay and the VIP Operations Teams goals. This person works closely with game team product managers, GMs, developers, monetization, and Live Ops teams for each core game and is a crucial contributor in driving the future VIP Game roadmap. This role will report to the Director of VIP. They will collaborate on new initiatives to amplify VIP assets within each product while learning and leveraging our strengths against other social gaming competitors in the marketplace. Essential Job Functions: Collaborate with game team stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams. Proactively identify opportunities for VIP operations program improvements and continued development within SciPlay products. Partner with game team stakeholders to oversee the design, development, and implementation of VIP program initiatives within SciPlay products Regularly meet with VIP Team Managers and VIP Account Managers to continually identify areas of growth and opportunity for the VIP program within the products and initiate those efforts with game team stakeholders. Coordinate with VIP Account Managers, Retention Manager, and VIP Team Managers to collect player feedback about new assets, features, and content and present findings to game team stakeholders. Partner with VIP Data Analyst to collect and evaluate the KPI impact of new product assets from VIP players and provide actionable insights to continue to drive the VIP program forward consistent with game team business objectives Continually communicate with Design Team to identify features, rewards, and benefits available to VIP players on competitor products in the social casino marketplace. Helping Manage a queue of inbound and outbound VIP player communication in support channels (and on Facebook) for SciPlay products where a VIP Account Manager is not yet established Monitor and update VIP Team leadership regularly on new program efforts in the product development pipelines for each core product. Continually communicate with CS Team leadership to understand general player sentiment regarding new feature releases, product updates, and changes to existing game mechanics. Assist VIP Operation s Team leadership in the training and onboarding of Account Managers to provide insight regarding game team processes, available VIP assets, projects on the future roadmap, and VIP communication/admin tools. Responsible for creating at least 1 VIP contest per week, where players are challenged in the game, and prizes are awarded to the top winners. Create a 1 VIP giveaway which challenges players to drive in the-game KPIs, and prizes are awarded to random winners. Coordinate at least 1 community contest per week. Both of these should help drive opt-in growth month-over-month Create a VIP Appreciation program in-game for games where one is not yet established. Coordinate sending and drafting of 1 newsletter per month with Account Manager (due to events, this will need to be completed together) Prepare post-event analysis for stakeholders within 7 days of event conclusion, including revenue analysis. Health check: feedback from players, any issues experienced with event mechanics and event processes (opt-ins, payouts, communications) Provide monthly wrap-up of events presented during the first VIP Weekly Sync of the month. Create a monthly schedule of planned events presented during the final VIP Weekly Sync of the month. Requirements Education Bachelors degree in related field. Years of Related Experience Years of experience 5 to 8 years We are SciPlay! We make games! At SciPlay, we are programmed to think untraditionally, and we believe in doing what you love and doing it well. We take pride in our ability to stay ahead of the game! We are the brainiacs behind-the-scenes; innovating, dreaming, and navigating the social gaming world. Together, if we stay passionate and ambitious with our goals, no one can stop us from becoming the social and casual gaming company. A few of our highlighted perks and benefits: Competitive salaries Annual bonuses, matching 401k Hybrid work model (3 days in office) Fun environment: Open Office Concept with Ergonomic Seating and Standing Desks. Game Room featuring current generation consoles, numerous game titles, and various table games. Food! Fully Stocked Kitchen with Beverages and Snacks, as well as company-paid lunches 2x/week Summer Hours Paid Family Leave Paid Volunteer Time Annual 2-night company retreat Read More About Our Values Here: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SciPlay we are dedicated to building a diverse, inclusive, and authentic workplace. Both professionally and personally, we believe our differences are key to unlocking our superpowers. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles we have! SciPlay is a wholly-owned subsidiary of Light & Wonder, Inc. At Light & Wonder, it's all about the games! Learn more at . SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.
Mar 18, 2024
Full time
Description The VIP Team Manager is responsible for the day-to-day work with all SciPlay game teams and stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams. Key Responsibilities SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live, and Solitaire Pet Adventure with offices all over the world! This individual will work centrally under the VIP operations to advance the projects with game team stakeholders to ensure that VIP assets, communication tools, and player rewards within the core products are of the highest quality and align with SciPlay and the VIP Operations Teams goals. This person works closely with game team product managers, GMs, developers, monetization, and Live Ops teams for each core game and is a crucial contributor in driving the future VIP Game roadmap. This role will report to the Director of VIP. They will collaborate on new initiatives to amplify VIP assets within each product while learning and leveraging our strengths against other social gaming competitors in the marketplace. Essential Job Functions: Collaborate with game team stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams. Proactively identify opportunities for VIP operations program improvements and continued development within SciPlay products. Partner with game team stakeholders to oversee the design, development, and implementation of VIP program initiatives within SciPlay products Regularly meet with VIP Team Managers and VIP Account Managers to continually identify areas of growth and opportunity for the VIP program within the products and initiate those efforts with game team stakeholders. Coordinate with VIP Account Managers, Retention Manager, and VIP Team Managers to collect player feedback about new assets, features, and content and present findings to game team stakeholders. Partner with VIP Data Analyst to collect and evaluate the KPI impact of new product assets from VIP players and provide actionable insights to continue to drive the VIP program forward consistent with game team business objectives Continually communicate with Design Team to identify features, rewards, and benefits available to VIP players on competitor products in the social casino marketplace. Helping Manage a queue of inbound and outbound VIP player communication in support channels (and on Facebook) for SciPlay products where a VIP Account Manager is not yet established Monitor and update VIP Team leadership regularly on new program efforts in the product development pipelines for each core product. Continually communicate with CS Team leadership to understand general player sentiment regarding new feature releases, product updates, and changes to existing game mechanics. Assist VIP Operation s Team leadership in the training and onboarding of Account Managers to provide insight regarding game team processes, available VIP assets, projects on the future roadmap, and VIP communication/admin tools. Responsible for creating at least 1 VIP contest per week, where players are challenged in the game, and prizes are awarded to the top winners. Create a 1 VIP giveaway which challenges players to drive in the-game KPIs, and prizes are awarded to random winners. Coordinate at least 1 community contest per week. Both of these should help drive opt-in growth month-over-month Create a VIP Appreciation program in-game for games where one is not yet established. Coordinate sending and drafting of 1 newsletter per month with Account Manager (due to events, this will need to be completed together) Prepare post-event analysis for stakeholders within 7 days of event conclusion, including revenue analysis. Health check: feedback from players, any issues experienced with event mechanics and event processes (opt-ins, payouts, communications) Provide monthly wrap-up of events presented during the first VIP Weekly Sync of the month. Create a monthly schedule of planned events presented during the final VIP Weekly Sync of the month. Requirements Education Bachelors degree in related field. Years of Related Experience Years of experience 5 to 8 years We are SciPlay! We make games! At SciPlay, we are programmed to think untraditionally, and we believe in doing what you love and doing it well. We take pride in our ability to stay ahead of the game! We are the brainiacs behind-the-scenes; innovating, dreaming, and navigating the social gaming world. Together, if we stay passionate and ambitious with our goals, no one can stop us from becoming the social and casual gaming company. A few of our highlighted perks and benefits: Competitive salaries Annual bonuses, matching 401k Hybrid work model (3 days in office) Fun environment: Open Office Concept with Ergonomic Seating and Standing Desks. Game Room featuring current generation consoles, numerous game titles, and various table games. Food! Fully Stocked Kitchen with Beverages and Snacks, as well as company-paid lunches 2x/week Summer Hours Paid Family Leave Paid Volunteer Time Annual 2-night company retreat Read More About Our Values Here: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SciPlay we are dedicated to building a diverse, inclusive, and authentic workplace. Both professionally and personally, we believe our differences are key to unlocking our superpowers. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles we have! SciPlay is a wholly-owned subsidiary of Light & Wonder, Inc. At Light & Wonder, it's all about the games! Learn more at . SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.
Taylor Hospitality has recently acquired Hotel Weyanoke and is currently recruiting a Food and Beverage Front-of-House Supervisor. Are you passionate about property food and beverage? Interested in joining a dynamic team at one of Virginia's premier boutique hotels right next to Longwood University's Campus in Farmville, Virginia? Look no further than the Hotel Weyanoke, where the Taylor Hospitality team takes immense pride in delivering unparalleled accommodations and Southern hospitality. Our diverse dining experiences, such as the inviting Tap Root Tavern and the stunning Catbird Rooftop Bar, are designed to satisfy even the most discerning tastes. In addition to extraordinary dining options, we also offer exceptional catering, and unforgettable special events, creating unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $14.00 - 16.00 per hour plus event commissions, Benefits include: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. Role: The FB Supervisor will provide support in front-of-house operations for food and beverage. Responsibilities include ensuring the satisfaction of both guests and team members while effectively managing the operating budget and delivering exceptional service. The Food and Beverage Supervisor is expected to promote innovative ideas to drive business growth, reduce staff turnover, maintain revenue and payroll budgets, and meet productivity goals while consistently delivering excellent service. Duties and Responsibilities: Controls the sales and profitability of the restaurant. Ensures that guests' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems. Establishes and monitors standards for restaurants including but not limited to personnel administration and performance, service to guests, advertising, and publicity. Establishes and maintains effective revenue management techniques to maximize restaurant revenues; reviews and analyzes financial statements. Maintains visibility and accessibility to guests, staff, and vendors; maintains effective communication with all staff to ensure the restaurant is performing at established standards. Develops, implements, and monitors restaurant budget; oversees all accounting functions. Monitors the overall condition of the restaurant, public areas, and outside grounds; ensures that deficiencies are rectified. Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment. Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. Prepares accurate and timely reports as required. Interfaces with the Executive Chef to plan menus and pricing, review daily specials and 86'd items, and develop menu preparation and implementation. Assists staff with job functions as needed to ensure optimum service to all guests. Hires, trains, supervises, motivates, and develops restaurant staff; manages schedules and workflow. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. Qualifications: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Proven leadership and business acumen skills, Proven ability to handle multiple projects and meet deadlines Strong interpersonal skills, Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player with passion, enthusiasm, focus, creativity, and a positive outlook. Bilingual skills a plus. Professional appearance and demeanor, Ability to effectively communicate with people at all levels and from various backgrounds. Proficient in Google Applications. Work Environment: Frequently required to stand, walk, sit, talk, hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to climb, balance, bend, stoop, kneel or crawl Frequently required to lift/push/carry items up to 50 pounds Frequent evening and weekend work required Frequently exposure to outside weather conditions Frequently exposed to extreme heat or cold (non-weather) Additional Information: Kindly, be aware that the job description provided is a partial account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Mar 13, 2024
Full time
Taylor Hospitality has recently acquired Hotel Weyanoke and is currently recruiting a Food and Beverage Front-of-House Supervisor. Are you passionate about property food and beverage? Interested in joining a dynamic team at one of Virginia's premier boutique hotels right next to Longwood University's Campus in Farmville, Virginia? Look no further than the Hotel Weyanoke, where the Taylor Hospitality team takes immense pride in delivering unparalleled accommodations and Southern hospitality. Our diverse dining experiences, such as the inviting Tap Root Tavern and the stunning Catbird Rooftop Bar, are designed to satisfy even the most discerning tastes. In addition to extraordinary dining options, we also offer exceptional catering, and unforgettable special events, creating unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $14.00 - 16.00 per hour plus event commissions, Benefits include: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. Role: The FB Supervisor will provide support in front-of-house operations for food and beverage. Responsibilities include ensuring the satisfaction of both guests and team members while effectively managing the operating budget and delivering exceptional service. The Food and Beverage Supervisor is expected to promote innovative ideas to drive business growth, reduce staff turnover, maintain revenue and payroll budgets, and meet productivity goals while consistently delivering excellent service. Duties and Responsibilities: Controls the sales and profitability of the restaurant. Ensures that guests' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems. Establishes and monitors standards for restaurants including but not limited to personnel administration and performance, service to guests, advertising, and publicity. Establishes and maintains effective revenue management techniques to maximize restaurant revenues; reviews and analyzes financial statements. Maintains visibility and accessibility to guests, staff, and vendors; maintains effective communication with all staff to ensure the restaurant is performing at established standards. Develops, implements, and monitors restaurant budget; oversees all accounting functions. Monitors the overall condition of the restaurant, public areas, and outside grounds; ensures that deficiencies are rectified. Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment. Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. Prepares accurate and timely reports as required. Interfaces with the Executive Chef to plan menus and pricing, review daily specials and 86'd items, and develop menu preparation and implementation. Assists staff with job functions as needed to ensure optimum service to all guests. Hires, trains, supervises, motivates, and develops restaurant staff; manages schedules and workflow. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. Qualifications: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Proven leadership and business acumen skills, Proven ability to handle multiple projects and meet deadlines Strong interpersonal skills, Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player with passion, enthusiasm, focus, creativity, and a positive outlook. Bilingual skills a plus. Professional appearance and demeanor, Ability to effectively communicate with people at all levels and from various backgrounds. Proficient in Google Applications. Work Environment: Frequently required to stand, walk, sit, talk, hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to climb, balance, bend, stoop, kneel or crawl Frequently required to lift/push/carry items up to 50 pounds Frequent evening and weekend work required Frequently exposure to outside weather conditions Frequently exposed to extreme heat or cold (non-weather) Additional Information: Kindly, be aware that the job description provided is a partial account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
At Hilmar Cheese Company we improve lives around the world through wholesome dairy products. Since our founding in 1984, Hilmar Cheese Company has been committed to innovation and sustainability. Our state-of-the art production facilities convert an abundance of locally sourced high-quality milk into a variety of nutritious cheeses, whey protein and lactose. The Cheese and Ingredients that we produce create a wide variety of retail and food service products from sliced and shredded cheeses, to protein supplements and infant formula. We are a trusted partner to premier food and beverage brands in for than fifty countries helping bring their vision into reality. Throughout our decades of success and growth we have remained committed to our mission and values and these principles unite our people and guide all that we do. A Typical Day The Food Safety Technician is responsible for the accurate performance of gathering samples in accordance with HCC procedures for all microbiological and chemical tests surrounding environmental monitoring and Food Safety programs. Job Responsibilities Ensure prompt transmission of accurate data and information to the plant and Food Safety staff regarding trends, concerns and plant observations. Conduct audits and spot checks as assigned along with regularly scheduled monitoring of chemical handling/receiving, Hygiene zone, HACCP CCP Verifications, GMP checks, equipment inspections, pest control and audit finding verifications. In the event that the Food Safety Technician is unable to perform their food safety duties, the Food Safety Supervisor will perform the duties. Assist with assigned projects and responsibilities as need. Work well with minimal supervision Must be able to follow detailed instructions. Be able to effectively communicate with all departments Must be able to multi-task and organize priorities Display critical thinking and trouble shooting skills Active participation and ownership in your training and development program and associated activities, classes and events, which will be held before, during, after shifts and during scheduled days off. Help coach and train teammates and participate in on the job, buddy training. Place high priority on food safety and sanitation by understanding and executing HCC's food safety and sanitation policies and procedures. Hold self and others accountable to HCC's food safety & sanitation guidelines and policies by communicating any food safety incident, observation, or opportunity to your leadership team or teammates. Participate in food safety and sanitation root cause analysis and improvement activities when required. Prioritize safety above all other job duties by having a safety first approach at all times. Report any safety issues, observations, opportunities to your teams and follow up. Participate in departmental safety teams. Annual completion of OSHA required safety training. Promote Company Culture Achieve common business goals through cooperative alignment with all departments. What You Will Need English skills must be proficient to understand, read, write and speak English High School diploma or GED from an accredited institution 4 months of lab or production experience (lab experience can include high school science courses) Ability to read, study, understand and implement published lab procedures and tasks. Must be able to work weekends, holidays, and rotating shifts (days/Swings/graveyard). Intermediate experience with Microsoft Word, Excel, and Outlook Ability to lift 50 lbs What Will Put You Ahead Bachelor's degree in Food Science, Biological Sciences, Chemistry or related fields 6 months experience in a laboratory or production setting Intermediate experience with SAP Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to: Stand, walk, use hands to finger, handle or feel and reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk or hear. Stand and walk almost the entire workday. Employees must be physically capable of working in any of the job tasks within the cheese plant. Required to work at heights and in fairly small areas. Pushing, pulling, reaching, bending, stooping, squatting, kneeling, handling and grasping, twisting/turning, repetitive bending. Food safety is a companywide responsibility and each employee must know their role in the manufacture and distribution of safe, wholesome, and high quality products. This description is a general statement and does not include other duties as assigned Hilmar Cheese Company, Inc. is an Equal Opportunity Employer/EEO. We participate in E-Verify. English Information Spanish Information
Mar 11, 2024
Full time
At Hilmar Cheese Company we improve lives around the world through wholesome dairy products. Since our founding in 1984, Hilmar Cheese Company has been committed to innovation and sustainability. Our state-of-the art production facilities convert an abundance of locally sourced high-quality milk into a variety of nutritious cheeses, whey protein and lactose. The Cheese and Ingredients that we produce create a wide variety of retail and food service products from sliced and shredded cheeses, to protein supplements and infant formula. We are a trusted partner to premier food and beverage brands in for than fifty countries helping bring their vision into reality. Throughout our decades of success and growth we have remained committed to our mission and values and these principles unite our people and guide all that we do. A Typical Day The Food Safety Technician is responsible for the accurate performance of gathering samples in accordance with HCC procedures for all microbiological and chemical tests surrounding environmental monitoring and Food Safety programs. Job Responsibilities Ensure prompt transmission of accurate data and information to the plant and Food Safety staff regarding trends, concerns and plant observations. Conduct audits and spot checks as assigned along with regularly scheduled monitoring of chemical handling/receiving, Hygiene zone, HACCP CCP Verifications, GMP checks, equipment inspections, pest control and audit finding verifications. In the event that the Food Safety Technician is unable to perform their food safety duties, the Food Safety Supervisor will perform the duties. Assist with assigned projects and responsibilities as need. Work well with minimal supervision Must be able to follow detailed instructions. Be able to effectively communicate with all departments Must be able to multi-task and organize priorities Display critical thinking and trouble shooting skills Active participation and ownership in your training and development program and associated activities, classes and events, which will be held before, during, after shifts and during scheduled days off. Help coach and train teammates and participate in on the job, buddy training. Place high priority on food safety and sanitation by understanding and executing HCC's food safety and sanitation policies and procedures. Hold self and others accountable to HCC's food safety & sanitation guidelines and policies by communicating any food safety incident, observation, or opportunity to your leadership team or teammates. Participate in food safety and sanitation root cause analysis and improvement activities when required. Prioritize safety above all other job duties by having a safety first approach at all times. Report any safety issues, observations, opportunities to your teams and follow up. Participate in departmental safety teams. Annual completion of OSHA required safety training. Promote Company Culture Achieve common business goals through cooperative alignment with all departments. What You Will Need English skills must be proficient to understand, read, write and speak English High School diploma or GED from an accredited institution 4 months of lab or production experience (lab experience can include high school science courses) Ability to read, study, understand and implement published lab procedures and tasks. Must be able to work weekends, holidays, and rotating shifts (days/Swings/graveyard). Intermediate experience with Microsoft Word, Excel, and Outlook Ability to lift 50 lbs What Will Put You Ahead Bachelor's degree in Food Science, Biological Sciences, Chemistry or related fields 6 months experience in a laboratory or production setting Intermediate experience with SAP Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to: Stand, walk, use hands to finger, handle or feel and reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk or hear. Stand and walk almost the entire workday. Employees must be physically capable of working in any of the job tasks within the cheese plant. Required to work at heights and in fairly small areas. Pushing, pulling, reaching, bending, stooping, squatting, kneeling, handling and grasping, twisting/turning, repetitive bending. Food safety is a companywide responsibility and each employee must know their role in the manufacture and distribution of safe, wholesome, and high quality products. This description is a general statement and does not include other duties as assigned Hilmar Cheese Company, Inc. is an Equal Opportunity Employer/EEO. We participate in E-Verify. English Information Spanish Information
Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (known as "a16z") is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic: We invest in seed to venture to late-stage technology companies, across bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $35B in assets under management across multiple funds.
We’ve established a team that is defined by respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro , Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.
The Role
The Go-To-Market Network team has built the deepest c-level executive network in the world for our portfolio companies to work with and learn from. This team of proven sales, marketing and consulting professionals has developed an environment to enable and support marketing, sales, services, and customer success teams in our portfolio’s path to revenue. Their expertise extends into sales, marketing, product management and business development, to help to promote the right partnerships to accelerate time-to-market. This role requires a highly detail-oriented individual who is comfortable working under fast-paced, time-critical situations and has excellent critical thinking abilities. The ideal candidate will be equipped with strong coordination skills, extreme attention to detail, time management skills, able to change direction quickly, and can manage multiple projects.
Act as the primary NYC on-site contact for assigned Go-To-Market (GTM) for executive briefings and events. The role will need to collaborate with cross-functional teams to conceptualize, plan, and execute a range of events such as executive briefings, dinners, small receptions and virtual briefings with C-level executives, portfolio companies, the network, and a16z partners
Manage all aspects of small event planning logistics, such as arranging meeting spaces, catering, venues, vendor sourcing, shipping, materials, and audio/visual equipment
Execute day-of event logistics for briefings and small events. Responsibilities include overseeing room setups, catering, making sure audio-visual requirements are met, managing virtual meetings, other event logistics and on-site troubleshooting
Partner with GTM leaders on assigned events to develop plans, ensuring clarity on deliverables, timelines, roles, and responsibilities
Keep network and portfolio company contacts updated in the salesforce system
To join our team, you should be excited to:
Plan and execute events. You’ll ensure that our in-person or virtual events run smoothly and that all event attendees have been communicated any relevant event details. You will also help with event logistics including any necessary setup, catering, breakdown, etc
We do only first class business and only in a first class way. In every interaction, you offer an exceptionally high level of service to our portfolio companies and our GTM network, embodying the culture of a16z
Interact with world class entrepreneurs and corporate executives. You should enjoy interacting with startup founders and C-level executives in our network, and reflect a16z values
Maintain data quality. We primarily use Google Workspace, Salesforce, and Zoom to manage our events. You’ll help make sure the systems are up to date with the latest data needed for the team to make important decisions.
Minimum Qualifications
Bachelor's degree or equivalent experience
2-4 years of events experience
Previous hospitality experience is not required, but is a bonus
Must have knowledge in basic food and beverage arrangements, including but not limited to sourcing venues, contracting, budgeting, and menu planning
Highly organized and executes all tasks with operational and organizational excellence with an attention to detail
Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
Extremely proactive and has the ability to foresee potential roadblocks and mitigate them
Ability to work in a fast-paced, fluid environment
Positive attitude and willingness to jump in and support the broader team when needed
Hands on experience using Google Workspace, Salesforce, and Zoom
Loves learning and continuously improving
Strong communication skills
This role requires an in-office (New York City) presence up to 5 days a week
Ability to travel to US based events as needed
The anticipated salary range for this role is between $108,000-$126,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.
This role is eligible to participate in the a16z Carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.
a16z culture
We do only first class business and only in a first class way
We take a long view of relationships, because we are in the relationship business
We believe in the future and bet the firm that way
We are all different, we recognize that, and we win
We celebrate the good times
We do it for the team
We play to win
At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
Mar 05, 2024
Full time
Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (known as "a16z") is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic: We invest in seed to venture to late-stage technology companies, across bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $35B in assets under management across multiple funds.
We’ve established a team that is defined by respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro , Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.
The Role
The Go-To-Market Network team has built the deepest c-level executive network in the world for our portfolio companies to work with and learn from. This team of proven sales, marketing and consulting professionals has developed an environment to enable and support marketing, sales, services, and customer success teams in our portfolio’s path to revenue. Their expertise extends into sales, marketing, product management and business development, to help to promote the right partnerships to accelerate time-to-market. This role requires a highly detail-oriented individual who is comfortable working under fast-paced, time-critical situations and has excellent critical thinking abilities. The ideal candidate will be equipped with strong coordination skills, extreme attention to detail, time management skills, able to change direction quickly, and can manage multiple projects.
Act as the primary NYC on-site contact for assigned Go-To-Market (GTM) for executive briefings and events. The role will need to collaborate with cross-functional teams to conceptualize, plan, and execute a range of events such as executive briefings, dinners, small receptions and virtual briefings with C-level executives, portfolio companies, the network, and a16z partners
Manage all aspects of small event planning logistics, such as arranging meeting spaces, catering, venues, vendor sourcing, shipping, materials, and audio/visual equipment
Execute day-of event logistics for briefings and small events. Responsibilities include overseeing room setups, catering, making sure audio-visual requirements are met, managing virtual meetings, other event logistics and on-site troubleshooting
Partner with GTM leaders on assigned events to develop plans, ensuring clarity on deliverables, timelines, roles, and responsibilities
Keep network and portfolio company contacts updated in the salesforce system
To join our team, you should be excited to:
Plan and execute events. You’ll ensure that our in-person or virtual events run smoothly and that all event attendees have been communicated any relevant event details. You will also help with event logistics including any necessary setup, catering, breakdown, etc
We do only first class business and only in a first class way. In every interaction, you offer an exceptionally high level of service to our portfolio companies and our GTM network, embodying the culture of a16z
Interact with world class entrepreneurs and corporate executives. You should enjoy interacting with startup founders and C-level executives in our network, and reflect a16z values
Maintain data quality. We primarily use Google Workspace, Salesforce, and Zoom to manage our events. You’ll help make sure the systems are up to date with the latest data needed for the team to make important decisions.
Minimum Qualifications
Bachelor's degree or equivalent experience
2-4 years of events experience
Previous hospitality experience is not required, but is a bonus
Must have knowledge in basic food and beverage arrangements, including but not limited to sourcing venues, contracting, budgeting, and menu planning
Highly organized and executes all tasks with operational and organizational excellence with an attention to detail
Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
Extremely proactive and has the ability to foresee potential roadblocks and mitigate them
Ability to work in a fast-paced, fluid environment
Positive attitude and willingness to jump in and support the broader team when needed
Hands on experience using Google Workspace, Salesforce, and Zoom
Loves learning and continuously improving
Strong communication skills
This role requires an in-office (New York City) presence up to 5 days a week
Ability to travel to US based events as needed
The anticipated salary range for this role is between $108,000-$126,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.
This role is eligible to participate in the a16z Carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.
a16z culture
We do only first class business and only in a first class way
We take a long view of relationships, because we are in the relationship business
We believe in the future and bet the firm that way
We are all different, we recognize that, and we win
We celebrate the good times
We do it for the team
We play to win
At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $11.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Crew Members are also eligible for: Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more for the best possible finished product Package customer orders ensuring timely, quality, and consistent execution Follow all food safety prep and storage standards Keep the store clean and ready to deliver the best customer experience Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Follow instructions and welcome coaching and direction from all store leadership Maintain a mindset of serving others and offer your knowledge to support the success of the team Have fun and work together with the team to create a great customer experience MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Being generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Showing compassion, understanding, and willingness to support others without judgment Play a role to create a safe environment for all customers and Squad members Demonstrate and embody MOD culture and standards Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow MOD Squad and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of MOD and your teammates You are at least 16 years old Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law Preferred Qualifications Food service or retail industry experience Customer service experience POS (Point of Sale) or cashier experience Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative) • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Will work near moving or mechanical parts • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Charlotte Job Segment: Kitchen, Food Service, Hospitality
Mar 27, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $11.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Crew Members are also eligible for: Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more for the best possible finished product Package customer orders ensuring timely, quality, and consistent execution Follow all food safety prep and storage standards Keep the store clean and ready to deliver the best customer experience Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Follow instructions and welcome coaching and direction from all store leadership Maintain a mindset of serving others and offer your knowledge to support the success of the team Have fun and work together with the team to create a great customer experience MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Being generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Showing compassion, understanding, and willingness to support others without judgment Play a role to create a safe environment for all customers and Squad members Demonstrate and embody MOD culture and standards Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow MOD Squad and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of MOD and your teammates You are at least 16 years old Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law Preferred Qualifications Food service or retail industry experience Customer service experience POS (Point of Sale) or cashier experience Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative) • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Will work near moving or mechanical parts • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Charlotte Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $11.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Crew Members are also eligible for: Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more for the best possible finished product Package customer orders ensuring timely, quality, and consistent execution Follow all food safety prep and storage standards Keep the store clean and ready to deliver the best customer experience Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Follow instructions and welcome coaching and direction from all store leadership Maintain a mindset of serving others and offer your knowledge to support the success of the team Have fun and work together with the team to create a great customer experience MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Being generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Showing compassion, understanding, and willingness to support others without judgment Play a role to create a safe environment for all customers and Squad members Demonstrate and embody MOD culture and standards Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow MOD Squad and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of MOD and your teammates You are at least 16 years old Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law Preferred Qualifications Food service or retail industry experience Customer service experience POS (Point of Sale) or cashier experience Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative) • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Will work near moving or mechanical parts • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Charlotte Job Segment: Kitchen, Food Service, Hospitality
Mar 27, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $11.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Crew Members are also eligible for: Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more for the best possible finished product Package customer orders ensuring timely, quality, and consistent execution Follow all food safety prep and storage standards Keep the store clean and ready to deliver the best customer experience Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Follow instructions and welcome coaching and direction from all store leadership Maintain a mindset of serving others and offer your knowledge to support the success of the team Have fun and work together with the team to create a great customer experience MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Being generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Showing compassion, understanding, and willingness to support others without judgment Play a role to create a safe environment for all customers and Squad members Demonstrate and embody MOD culture and standards Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow MOD Squad and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of MOD and your teammates You are at least 16 years old Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law Preferred Qualifications Food service or retail industry experience Customer service experience POS (Point of Sale) or cashier experience Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative) • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Will work near moving or mechanical parts • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Charlotte Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $11.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Crew Members are also eligible for: Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more for the best possible finished product Package customer orders ensuring timely, quality, and consistent execution Follow all food safety prep and storage standards Keep the store clean and ready to deliver the best customer experience Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Follow instructions and welcome coaching and direction from all store leadership Maintain a mindset of serving others and offer your knowledge to support the success of the team Have fun and work together with the team to create a great customer experience MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Being generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Showing compassion, understanding, and willingness to support others without judgment Play a role to create a safe environment for all customers and Squad members Demonstrate and embody MOD culture and standards Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow MOD Squad and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of MOD and your teammates You are at least 16 years old Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law Preferred Qualifications Food service or retail industry experience Customer service experience POS (Point of Sale) or cashier experience Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative) • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Will work near moving or mechanical parts • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Charlotte Job Segment: Kitchen, Food Service, Hospitality
Mar 27, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $11.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Crew Members are also eligible for: Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment. Key Responsibilities Make pizzas, salads and more for the best possible finished product Package customer orders ensuring timely, quality, and consistent execution Follow all food safety prep and storage standards Keep the store clean and ready to deliver the best customer experience Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Follow instructions and welcome coaching and direction from all store leadership Maintain a mindset of serving others and offer your knowledge to support the success of the team Have fun and work together with the team to create a great customer experience MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Being generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Showing compassion, understanding, and willingness to support others without judgment Play a role to create a safe environment for all customers and Squad members Demonstrate and embody MOD culture and standards Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow MOD Squad and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of MOD and your teammates You are at least 16 years old Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law Preferred Qualifications Food service or retail industry experience Customer service experience POS (Point of Sale) or cashier experience Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative) • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Will work near moving or mechanical parts • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Charlotte Job Segment: Kitchen, Food Service, Hospitality
Position Summary: The Executive Chef responsibilities include directly supporting and enforcing all initiatives given by the Senior Director of Food & Beverage. Responsibilities also include leading, directing and supervising all culinary and stewarding activities as well as overseeing the performance and coordination of all work performed by all culinary and steward Team Members assigned, passing on pertinent information to Room Chefs, Sous Chefs and Team Members and ensuring proper service standards are used in all internal and external Guest experiences. Duties and Responsibilities: Responsible for practicing, supporting and promoting Gun Lake Casino's "Unsurpassed Service" standards at all times. Oversee all hiring, staffing and training of culinary and stewarding employees. Assist in training of all culinary employees, including the development of training agendas and materials. Responsible for developing, implementing and overseeing Food & Beverage Department policy and procedures relevant to all aspects of kitchen operations. Oversee and assist with menu design, recipe development and training for all Food venues. Develop budgets for all culinary and stewarding activities. Responsible for overall cleanliness, sanitation and safety of all areas within the Food & Beverage operation. Responsible for overseeing proper receiving, storage, rotation and pars for food items within the Food & Beverage Department. Assist the Purchasing Department with developing and monitor all product specifications. Responsible for maintaining consistent food specifications, including: taste, appearance, presentation, portion control and quality. Responsible for holding Room Chefs accountable for the food cost, labor cost, and direct expenses. Responsible for morale, engagement and overall performance of all culinary and stewarding Team Members. Must maintain the highest level of professionalism at all times. Will work with departmental and property peers to ensure a strong working relationship and high levels of teamwork. Practice and observe safety rules and regulations and ensure Team Members reporting to you do so as well. Ensure your areas comply with Board of Health standards and regulations. Responsible for handling any Team Member or Guest opportunities. Evaluate and oversee the job performance of Team Members. Set schedules and specific job duties, while maintaining Team Members' hours for proper staffing as defined through established service standards. Treat each individual with care, dignity, fairness, respect and recognition and ensure open door policy in an "Unsurpassed Service" manner. Coach and counsel Team Members who are not meeting standards. Understand the steps of discipline according to Gun Lake Casino's policies. Communicate on a consistent basis with all manager, keeping them abreast of all department activities. Ensure that all Team Members adhere to all policies and procedures as set forth by the Senior Director of Food and Beverage and adhere to all Gun Lake Casino's policies and standards. Have a comprehensive and complete knowledge of all food and beverage menu items including their preparation, ingredients, cooking methods, portions and prices. Oversee the departments to ensure requisitioning, production, fabrication and quality is in strict adherence to Gun Lake Casino's specifications, standards and guidelines. Work closely with Management team to ensure that all products comply with Gun Lake Casino's specifications and cost controls. Responsible to direct and supervise the Executive Steward to maintain cleanliness and sanitation standards in accordance with department policies and the Department of Health. Ensure that kitchens and equipment are in good working order to ensure a clean and hazard free work area that complies with the Department of Health, OSHA and Gun Lake Casino's guidelines. Monitor, work with facilities and document any culinary and sanitation departments if any area is below standards or not functioning properly. Must be available to work a variety of shifts, weekends and holidays. All other duties as assigned. Essential Qualifications: Must be 21+ years of age. High School Diploma or equivalent required. Associate's degree in culinary studies preferred. Six (6) years of culinary leadership experience and ten (10) years of overall culinary experience. Minimum of five (5) years in varied high volume and/or buffet environment with P&L responsibilities preferred. Must possess Serv-Safe or equivalent certification, with a comprehensive understanding of all food safety and sanitation requirements. Proven knowledge of budget development, scheduling and cost control skills. Demonstrated strong understanding of Human Resources related policies and procedures. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Must manage time effectively with minimum supervision. Must be able to handle a flexible schedule. Must demonstrate sound judgment and maturity in his or her decision-making ability, even when dealing with difficult situations. Must possess and demonstrate great attention to detail in order to maintain unit's appearance and operating standards. Comprehensive food knowledge, which includes basic knowledge of profit and loss statements, cost control, menu planning, budgeting, training, inventory control and sanitation. Must have strong knowledge of tracking and maintaining Cost of Sales while in conjunctions with creating recipe cards for all styles of cooking bulk, plated and action. Must possess and demonstrate strong leadership skills and ability that will enhance and exemplify the "Unsurpassed Service" culture. Comprehensive computer skills in Microsoft Office systems and requisitioning. Must possess the ability to work hands on in any kitchen environment pertaining to a three meal period and high volume production in batch, fine dining, butchering, baking soups, stocks, sauces, roasting, sautéing, broiling, grilling and cold food production. Physical Requirements: Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. Requires the physical ability to stand for long periods of time, walk frequently, bend or reach to a height of 6 feet with or without assistance. Must be capable of lifting 50lbs, push 150 to 250lbs on a pushcart, in/out of walk-ins of -10 degrees to 140 degrees with or without assistance. Requires normal sense of smell, taste and touch. Requires normal dexterity to use job related equipment. Work Conditions: Work is typically in an area which may be unusually hot, cold and/or noisy and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a sitting or non-sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually loud. Constant contact with fellow Team Members and Guests. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
Mar 26, 2024
Full time
Position Summary: The Executive Chef responsibilities include directly supporting and enforcing all initiatives given by the Senior Director of Food & Beverage. Responsibilities also include leading, directing and supervising all culinary and stewarding activities as well as overseeing the performance and coordination of all work performed by all culinary and steward Team Members assigned, passing on pertinent information to Room Chefs, Sous Chefs and Team Members and ensuring proper service standards are used in all internal and external Guest experiences. Duties and Responsibilities: Responsible for practicing, supporting and promoting Gun Lake Casino's "Unsurpassed Service" standards at all times. Oversee all hiring, staffing and training of culinary and stewarding employees. Assist in training of all culinary employees, including the development of training agendas and materials. Responsible for developing, implementing and overseeing Food & Beverage Department policy and procedures relevant to all aspects of kitchen operations. Oversee and assist with menu design, recipe development and training for all Food venues. Develop budgets for all culinary and stewarding activities. Responsible for overall cleanliness, sanitation and safety of all areas within the Food & Beverage operation. Responsible for overseeing proper receiving, storage, rotation and pars for food items within the Food & Beverage Department. Assist the Purchasing Department with developing and monitor all product specifications. Responsible for maintaining consistent food specifications, including: taste, appearance, presentation, portion control and quality. Responsible for holding Room Chefs accountable for the food cost, labor cost, and direct expenses. Responsible for morale, engagement and overall performance of all culinary and stewarding Team Members. Must maintain the highest level of professionalism at all times. Will work with departmental and property peers to ensure a strong working relationship and high levels of teamwork. Practice and observe safety rules and regulations and ensure Team Members reporting to you do so as well. Ensure your areas comply with Board of Health standards and regulations. Responsible for handling any Team Member or Guest opportunities. Evaluate and oversee the job performance of Team Members. Set schedules and specific job duties, while maintaining Team Members' hours for proper staffing as defined through established service standards. Treat each individual with care, dignity, fairness, respect and recognition and ensure open door policy in an "Unsurpassed Service" manner. Coach and counsel Team Members who are not meeting standards. Understand the steps of discipline according to Gun Lake Casino's policies. Communicate on a consistent basis with all manager, keeping them abreast of all department activities. Ensure that all Team Members adhere to all policies and procedures as set forth by the Senior Director of Food and Beverage and adhere to all Gun Lake Casino's policies and standards. Have a comprehensive and complete knowledge of all food and beverage menu items including their preparation, ingredients, cooking methods, portions and prices. Oversee the departments to ensure requisitioning, production, fabrication and quality is in strict adherence to Gun Lake Casino's specifications, standards and guidelines. Work closely with Management team to ensure that all products comply with Gun Lake Casino's specifications and cost controls. Responsible to direct and supervise the Executive Steward to maintain cleanliness and sanitation standards in accordance with department policies and the Department of Health. Ensure that kitchens and equipment are in good working order to ensure a clean and hazard free work area that complies with the Department of Health, OSHA and Gun Lake Casino's guidelines. Monitor, work with facilities and document any culinary and sanitation departments if any area is below standards or not functioning properly. Must be available to work a variety of shifts, weekends and holidays. All other duties as assigned. Essential Qualifications: Must be 21+ years of age. High School Diploma or equivalent required. Associate's degree in culinary studies preferred. Six (6) years of culinary leadership experience and ten (10) years of overall culinary experience. Minimum of five (5) years in varied high volume and/or buffet environment with P&L responsibilities preferred. Must possess Serv-Safe or equivalent certification, with a comprehensive understanding of all food safety and sanitation requirements. Proven knowledge of budget development, scheduling and cost control skills. Demonstrated strong understanding of Human Resources related policies and procedures. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Must manage time effectively with minimum supervision. Must be able to handle a flexible schedule. Must demonstrate sound judgment and maturity in his or her decision-making ability, even when dealing with difficult situations. Must possess and demonstrate great attention to detail in order to maintain unit's appearance and operating standards. Comprehensive food knowledge, which includes basic knowledge of profit and loss statements, cost control, menu planning, budgeting, training, inventory control and sanitation. Must have strong knowledge of tracking and maintaining Cost of Sales while in conjunctions with creating recipe cards for all styles of cooking bulk, plated and action. Must possess and demonstrate strong leadership skills and ability that will enhance and exemplify the "Unsurpassed Service" culture. Comprehensive computer skills in Microsoft Office systems and requisitioning. Must possess the ability to work hands on in any kitchen environment pertaining to a three meal period and high volume production in batch, fine dining, butchering, baking soups, stocks, sauces, roasting, sautéing, broiling, grilling and cold food production. Physical Requirements: Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. Requires the physical ability to stand for long periods of time, walk frequently, bend or reach to a height of 6 feet with or without assistance. Must be capable of lifting 50lbs, push 150 to 250lbs on a pushcart, in/out of walk-ins of -10 degrees to 140 degrees with or without assistance. Requires normal sense of smell, taste and touch. Requires normal dexterity to use job related equipment. Work Conditions: Work is typically in an area which may be unusually hot, cold and/or noisy and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a sitting or non-sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually loud. Constant contact with fellow Team Members and Guests. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, competitive pay and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events through the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels Definition: The Sous Chef is accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Perform all methods of cookery, portion control, garnishing of dishes and follow recipes in accordance with standards set forth by the Resort Executive Chef. Follow direction of Resort Executive Chef, and Managing Chef in maintaining the highest standards of food quality, taste and production. Responsible for various assigned work stations within the kitchen, which include, but are not limited to, working with equipment such as, knives, steamers, sauté station, frying, ovens, braiser, steam kettle, char broiler, griddle, rotisserie, smokers, woks, slicers, food processors, etc . The Associate will artfully prepare wholesome foods as directed either verbally or by reading order tickets or banquet event orders in accordance with the property standard recipes and presentation techniques, while maintaining all applicable Texas state sanitation rules and regulations. General Duties: The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions. Delivers superior internal and external Texas Hill Country Hospitality, by ensuring every interaction includes outgoing and proactive guest service. Last and certainly not least, work harmoniously with fellow Associates. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Sets a positive example for guest relations. Ensures associates understand expectations and parameters. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. Maintains purchasing, receiving and food storage standards. Ensure the quality of the food items and notify manager if a product does not meet specifications. Ensure production of food in a timely manner. Prepare food so that quality, taste and appearance of food is in accordance with Horseshoe Bay Resort standards. Control proper usage and rotation of food. Ensure food quality and appearance on buffet, and plated food, is in accordance with HSB Resort standards. Alert Chef or direct supervisor to any food quality issues that could have an adverse effect on HSB Resort culinary operations or our members and guests. Maintain top organization and cleanliness in all walk-in coolers and food storage areas on a daily basis. Maintain a neat, clean and sanitary workstation. Ensure outlined prep is completed in a timely manner for the next shift. Assist other departments as requested. Carry out duties and responsibilities of job as deemed necessary by Resort Executive Chef, Managing Chef or Sous Chef on duty, be willing to see and adjust to changes which may occur in work environment and/or workload. Make sound judgment calls and decisions based upon principles set forth by the HSB Resort culinary management team. Operate within established guidelines, policies, standards and constraints set forth by HSB Resort. Perform other job duties as assigned Adhere to all Property and Department standards including Safety Guidelines. Attend all Property and Departmental Trainings and Meetings as instructed. Wash, slice, peel and/or cut various foods to prepare for cooking or serving. Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils. Ensure work procedures, quality standards and menu specifications are adhered to. In an open kitchen, Member and Guest interaction are a must. Engage the Member/Guest each time they are within 10 feet of your area. Explain product, ask questions and build positive relationships with the our Member/guests. Coordinate and communicate on orders with dining room team. Complete opening, closing and other side duties as assigned by the supervisors. Be in constant communication with Lead Cook and Sous Chefs. Pass all tests given including the training in order to retain the knowledge needed to be an effective team member. Maintain a well-groomed, neat and clean appearance, in accordance with our Property and Local Health Code Standards Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. Perform all duties as assigned by Culinary and Property Leadership. Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away. Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items. Ensure the quality of the food items and notify manager if a product does not meet specifications. Inform Chef of any excess food items that can be used in daily specials of elsewhere. Maintain food logs for all food products. Communicate any assistance needed during busy periods to the Chef to insure optimum service to customers. Estimates daily production needs on a weekly basis and communicates production needs to kitchen team daily. Ensures Horseshoe Bay Resort policies are administered fairly and consistently. Assists Chef with all kitchen operations. Recognizes superior quality products, presentations and flavor. Empowers associates to provide excellent customer service. Strives to improve service performance through direct feedback from Medallia and Member Reviews. Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations. Follows proper handling and right temperature of all food products. Communicates performance expectations in accordance with job descriptions for each position. Participates in the associate performance appraisal process, providing feedback as needed. Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. Brings issues to the attention of the department manager and Human Resources as necessary. Recognizes success performance and produces desired results. This person in this position will have to have excellent communication skills; basic level of computer knowledge; proficient with Microsoft Word, Excel; experience with Agilysys preferred. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. Trains associates in safety procedures. Operates and maintains all department equipment and reports malfunctions. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental). Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types . click apply for full job details
Mar 26, 2024
Full time
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, competitive pay and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events through the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels Definition: The Sous Chef is accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Perform all methods of cookery, portion control, garnishing of dishes and follow recipes in accordance with standards set forth by the Resort Executive Chef. Follow direction of Resort Executive Chef, and Managing Chef in maintaining the highest standards of food quality, taste and production. Responsible for various assigned work stations within the kitchen, which include, but are not limited to, working with equipment such as, knives, steamers, sauté station, frying, ovens, braiser, steam kettle, char broiler, griddle, rotisserie, smokers, woks, slicers, food processors, etc . The Associate will artfully prepare wholesome foods as directed either verbally or by reading order tickets or banquet event orders in accordance with the property standard recipes and presentation techniques, while maintaining all applicable Texas state sanitation rules and regulations. General Duties: The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions. Delivers superior internal and external Texas Hill Country Hospitality, by ensuring every interaction includes outgoing and proactive guest service. Last and certainly not least, work harmoniously with fellow Associates. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Sets a positive example for guest relations. Ensures associates understand expectations and parameters. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. Maintains purchasing, receiving and food storage standards. Ensure the quality of the food items and notify manager if a product does not meet specifications. Ensure production of food in a timely manner. Prepare food so that quality, taste and appearance of food is in accordance with Horseshoe Bay Resort standards. Control proper usage and rotation of food. Ensure food quality and appearance on buffet, and plated food, is in accordance with HSB Resort standards. Alert Chef or direct supervisor to any food quality issues that could have an adverse effect on HSB Resort culinary operations or our members and guests. Maintain top organization and cleanliness in all walk-in coolers and food storage areas on a daily basis. Maintain a neat, clean and sanitary workstation. Ensure outlined prep is completed in a timely manner for the next shift. Assist other departments as requested. Carry out duties and responsibilities of job as deemed necessary by Resort Executive Chef, Managing Chef or Sous Chef on duty, be willing to see and adjust to changes which may occur in work environment and/or workload. Make sound judgment calls and decisions based upon principles set forth by the HSB Resort culinary management team. Operate within established guidelines, policies, standards and constraints set forth by HSB Resort. Perform other job duties as assigned Adhere to all Property and Department standards including Safety Guidelines. Attend all Property and Departmental Trainings and Meetings as instructed. Wash, slice, peel and/or cut various foods to prepare for cooking or serving. Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils. Ensure work procedures, quality standards and menu specifications are adhered to. In an open kitchen, Member and Guest interaction are a must. Engage the Member/Guest each time they are within 10 feet of your area. Explain product, ask questions and build positive relationships with the our Member/guests. Coordinate and communicate on orders with dining room team. Complete opening, closing and other side duties as assigned by the supervisors. Be in constant communication with Lead Cook and Sous Chefs. Pass all tests given including the training in order to retain the knowledge needed to be an effective team member. Maintain a well-groomed, neat and clean appearance, in accordance with our Property and Local Health Code Standards Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. Perform all duties as assigned by Culinary and Property Leadership. Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away. Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items. Ensure the quality of the food items and notify manager if a product does not meet specifications. Inform Chef of any excess food items that can be used in daily specials of elsewhere. Maintain food logs for all food products. Communicate any assistance needed during busy periods to the Chef to insure optimum service to customers. Estimates daily production needs on a weekly basis and communicates production needs to kitchen team daily. Ensures Horseshoe Bay Resort policies are administered fairly and consistently. Assists Chef with all kitchen operations. Recognizes superior quality products, presentations and flavor. Empowers associates to provide excellent customer service. Strives to improve service performance through direct feedback from Medallia and Member Reviews. Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations. Follows proper handling and right temperature of all food products. Communicates performance expectations in accordance with job descriptions for each position. Participates in the associate performance appraisal process, providing feedback as needed. Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. Brings issues to the attention of the department manager and Human Resources as necessary. Recognizes success performance and produces desired results. This person in this position will have to have excellent communication skills; basic level of computer knowledge; proficient with Microsoft Word, Excel; experience with Agilysys preferred. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. Trains associates in safety procedures. Operates and maintains all department equipment and reports malfunctions. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental). Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types . click apply for full job details
Definition: Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Perform all methods of cookery, portion control, garnishing of dishes and follow recipes in accordance with standards set forth by the Resort Executive Chef. Follow direction of Resort Executive Chef, and Managing Chef in maintaining the highest standards of food quality, taste and production. Responsible for various assigned work stations within the kitchen, which include, but are not limited to, working with equipment such as, knives, steamers, sauté station, frying, ovens, braiser, steam kettle, char broiler, griddle, rotisserie, smokers, woks, slicers, food processors, etc . The Associate will artfully prepare wholesome foods as directed either verbally or by reading order tickets or banquet event orders in accordance with the property standard recipes and presentation techniques, while maintaining all applicable Texas state sanitation rules and regulations. General Duties: The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions. Delivers superior internal and external Texas Hill Country Hospitality, by ensuring every interaction includes outgoing and proactive guest service. Last and certainly not least, work harmoniously with fellow Associates. • Interview, recommend hire, and wage for open positions. • Recommend Budget Needs for each area of oversight. • Recommend Capex Equipment needs for areas of Oversight. • Update all Menu Engineering Tools each month. • Update all Costs in Inventory Sheets each month. • Ensure proper Inventory of Kitchen and month end counts are accurate. • Recommend increase or decrease in staffing levels depending on business. • Create all necessary menus in a costed format as requested by the Chef. • Create and keep current all menu Training Documents. • Hold team accountable for all Line Checks, Prep Lists, and Orders. • Assist in the management of the Stewarding Team as needed. • Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Sets a positive example for guest relations. • Ensures associates understand expectations and parameters. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Maintains purchasing, receiving and food storage standards. • Ensure the quality of the food items and notify manager if a product does not meet specifications. • Ensure production of food in a timely manner. • Prepare food so that quality, taste and appearance of food is in accordance with Horseshoe Bay Resort standards. • Control proper usage and rotation of food. • Ensure food quality and appearance on buffet, and plated food, is in accordance with HSB Resort standards. • Alert Chef or direct supervisor to any food quality issues that could have an adverse effect on HSB Resort culinary operations or our members and guests. • Maintain top organization and cleanliness in all walk-in coolers and food storage areas on a daily basis. • Maintain a neat, clean and sanitary workstation. • Ensure outlined prep is completed in a timely manner for the next shift. • Assist other departments as requested. • Carry out duties and responsibilities of job as deemed necessary by Resort Executive Chef, Managing Chef or Sous Chef on duty, be willing to see and adjust to changes which may occur in work environment and/or workload. • Make sound judgment calls and decisions based upon principles set forth by the HSB Resort culinary management team. • Operate within established guidelines, policies, standards and constraints set forth by HSB Resort. • Perform other job duties as assigned • Adhere to all Property and Department standards including Safety Guidelines. • Attend all Property and Departmental Trainings and Meetings as instructed. • Wash, slice, peel and/or cut various foods to prepare for cooking or serving. • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils. • Ensure work procedures, quality standards and menu specifications are adhered to. • In an open kitchen, Member and Guest interaction are a must. Engage the Member/Guest each time they are within 10 feet of your area. Explain product, ask questions and build positive relationships with the our Member/guests. • Coordinate and communicate on orders with dining room team. Complete opening, closing and other side duties as assigned by the supervisors. • Be in constant communication with Lead Cook and Sous Chefs. • Pass all tests given including the training in order to retain the knowledge needed to be an effective team member. • Maintain a well-groomed, neat and clean appearance, in accordance with our Property and Local Health Code Standards • Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. Perform all duties as assigned by Culinary and Property Leadership. Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away. Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items. Ensure the quality of the food items and notify manager if a product does not meet specifications. Inform Chef of any excess food items that can be used in daily specials of elsewhere. Maintain food logs for all food products. Communicate any assistance needed during busy periods to the Chef to insure optimum service to customers. Estimates daily production needs on a weekly basis and communicates production needs to kitchen team daily. Ensures Horseshoe Bay Resort policies are administered fairly and consistently. Assists Chef with all kitchen operations. Recognizes superior quality products, presentations and flavor. Empowers associates to provide excellent customer service. Strives to improve service performance through direct feedback from Medallia and Member Reviews. Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations. Follows proper handling and right temperature of all food products. Communicates performance expectations in accordance with job descriptions for each position. Participates in the associate performance appraisal process, providing feedback as needed. Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. Brings issues to the attention of the department manager and Human Resources as necessary. Recognizes success performance and produces desired results. This person in this position will have to have excellent communication skills; basic level of computer knowledge; proficient with Microsoft Word, Excel; experience with Agilysys preferred. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. Trains associates in safety procedures. Operates and maintains all department equipment and reports malfunctions. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental). Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. In this position, you will be expected to be available to work in various locations of Food and Beverage outlets, placement depending on business levels. In addition, you will be expected to work holidays, nights and weekends as business demands, even if when your primary outlet is closed. Employment Standards: • Servsafe - Complete safety trainings and certifications for Manger Certificate • Food Safety - Maintain all cooks hold valid Food Handlers Certificate. Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state and federal regulations. • Integrity - Maintain confidentiality of proprietary information. . click apply for full job details
Mar 26, 2024
Full time
Definition: Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Perform all methods of cookery, portion control, garnishing of dishes and follow recipes in accordance with standards set forth by the Resort Executive Chef. Follow direction of Resort Executive Chef, and Managing Chef in maintaining the highest standards of food quality, taste and production. Responsible for various assigned work stations within the kitchen, which include, but are not limited to, working with equipment such as, knives, steamers, sauté station, frying, ovens, braiser, steam kettle, char broiler, griddle, rotisserie, smokers, woks, slicers, food processors, etc . The Associate will artfully prepare wholesome foods as directed either verbally or by reading order tickets or banquet event orders in accordance with the property standard recipes and presentation techniques, while maintaining all applicable Texas state sanitation rules and regulations. General Duties: The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions. Delivers superior internal and external Texas Hill Country Hospitality, by ensuring every interaction includes outgoing and proactive guest service. Last and certainly not least, work harmoniously with fellow Associates. • Interview, recommend hire, and wage for open positions. • Recommend Budget Needs for each area of oversight. • Recommend Capex Equipment needs for areas of Oversight. • Update all Menu Engineering Tools each month. • Update all Costs in Inventory Sheets each month. • Ensure proper Inventory of Kitchen and month end counts are accurate. • Recommend increase or decrease in staffing levels depending on business. • Create all necessary menus in a costed format as requested by the Chef. • Create and keep current all menu Training Documents. • Hold team accountable for all Line Checks, Prep Lists, and Orders. • Assist in the management of the Stewarding Team as needed. • Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Sets a positive example for guest relations. • Ensures associates understand expectations and parameters. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Maintains purchasing, receiving and food storage standards. • Ensure the quality of the food items and notify manager if a product does not meet specifications. • Ensure production of food in a timely manner. • Prepare food so that quality, taste and appearance of food is in accordance with Horseshoe Bay Resort standards. • Control proper usage and rotation of food. • Ensure food quality and appearance on buffet, and plated food, is in accordance with HSB Resort standards. • Alert Chef or direct supervisor to any food quality issues that could have an adverse effect on HSB Resort culinary operations or our members and guests. • Maintain top organization and cleanliness in all walk-in coolers and food storage areas on a daily basis. • Maintain a neat, clean and sanitary workstation. • Ensure outlined prep is completed in a timely manner for the next shift. • Assist other departments as requested. • Carry out duties and responsibilities of job as deemed necessary by Resort Executive Chef, Managing Chef or Sous Chef on duty, be willing to see and adjust to changes which may occur in work environment and/or workload. • Make sound judgment calls and decisions based upon principles set forth by the HSB Resort culinary management team. • Operate within established guidelines, policies, standards and constraints set forth by HSB Resort. • Perform other job duties as assigned • Adhere to all Property and Department standards including Safety Guidelines. • Attend all Property and Departmental Trainings and Meetings as instructed. • Wash, slice, peel and/or cut various foods to prepare for cooking or serving. • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils. • Ensure work procedures, quality standards and menu specifications are adhered to. • In an open kitchen, Member and Guest interaction are a must. Engage the Member/Guest each time they are within 10 feet of your area. Explain product, ask questions and build positive relationships with the our Member/guests. • Coordinate and communicate on orders with dining room team. Complete opening, closing and other side duties as assigned by the supervisors. • Be in constant communication with Lead Cook and Sous Chefs. • Pass all tests given including the training in order to retain the knowledge needed to be an effective team member. • Maintain a well-groomed, neat and clean appearance, in accordance with our Property and Local Health Code Standards • Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. Perform all duties as assigned by Culinary and Property Leadership. Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away. Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items. Ensure the quality of the food items and notify manager if a product does not meet specifications. Inform Chef of any excess food items that can be used in daily specials of elsewhere. Maintain food logs for all food products. Communicate any assistance needed during busy periods to the Chef to insure optimum service to customers. Estimates daily production needs on a weekly basis and communicates production needs to kitchen team daily. Ensures Horseshoe Bay Resort policies are administered fairly and consistently. Assists Chef with all kitchen operations. Recognizes superior quality products, presentations and flavor. Empowers associates to provide excellent customer service. Strives to improve service performance through direct feedback from Medallia and Member Reviews. Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations. Follows proper handling and right temperature of all food products. Communicates performance expectations in accordance with job descriptions for each position. Participates in the associate performance appraisal process, providing feedback as needed. Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. Brings issues to the attention of the department manager and Human Resources as necessary. Recognizes success performance and produces desired results. This person in this position will have to have excellent communication skills; basic level of computer knowledge; proficient with Microsoft Word, Excel; experience with Agilysys preferred. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. Trains associates in safety procedures. Operates and maintains all department equipment and reports malfunctions. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental). Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. In this position, you will be expected to be available to work in various locations of Food and Beverage outlets, placement depending on business levels. In addition, you will be expected to work holidays, nights and weekends as business demands, even if when your primary outlet is closed. Employment Standards: • Servsafe - Complete safety trainings and certifications for Manger Certificate • Food Safety - Maintain all cooks hold valid Food Handlers Certificate. Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state and federal regulations. • Integrity - Maintain confidentiality of proprietary information. . click apply for full job details
A&W Lickman Road
Chilliwack, British Columbia (BC)
Position: Restaurant Manager (Permanent/Full Time) No of Vacancies: 2 Positions Company Description A&W is seeking for a Restaurant Manager on permanent basis to augment our staff. If you are experienced, self motivated team player with great leadership skills, come forward to join our team. As a Restaurant Manager your job description would be as follows: Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service Recruit staff and oversee staff training Determine type of services to be offered and implement operational procedures Set staff work schedules and monitor staff performance Control inventory, monitor revenues and modify procedures and prices Resolve customer complaints Education: Completion of Secondary School Work Conditions and Physical Capabilities Fast-paced environment, Work under pressure, Tight deadlines, Standing for extended periods Personal Suitability Effective interpersonal skills, Team player, Excellent oral communication, Flexibility, Client focus Language Requirements: Must be able to communicate in English Salary: $ 27.50 hourly for 40 hours Experience: 1-2 years of supervisory work experience Job Location: 7630 Lickman Road, Chilliwack, BC V2R 4A7 Interested candidates are requested to email their resume at Mail or drop in person at 7630 Lickman Road, Chilliwack, BC V2R 4A7
Mar 26, 2024
Position: Restaurant Manager (Permanent/Full Time) No of Vacancies: 2 Positions Company Description A&W is seeking for a Restaurant Manager on permanent basis to augment our staff. If you are experienced, self motivated team player with great leadership skills, come forward to join our team. As a Restaurant Manager your job description would be as follows: Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service Recruit staff and oversee staff training Determine type of services to be offered and implement operational procedures Set staff work schedules and monitor staff performance Control inventory, monitor revenues and modify procedures and prices Resolve customer complaints Education: Completion of Secondary School Work Conditions and Physical Capabilities Fast-paced environment, Work under pressure, Tight deadlines, Standing for extended periods Personal Suitability Effective interpersonal skills, Team player, Excellent oral communication, Flexibility, Client focus Language Requirements: Must be able to communicate in English Salary: $ 27.50 hourly for 40 hours Experience: 1-2 years of supervisory work experience Job Location: 7630 Lickman Road, Chilliwack, BC V2R 4A7 Interested candidates are requested to email their resume at Mail or drop in person at 7630 Lickman Road, Chilliwack, BC V2R 4A7
Unit Description Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo Live's! Airport Lounge Segment is seeking a Club/Lounge General Manager who will support our portfolio of airport lounges based at Newark Airport. This General Manager will work with our existing teams to strengthen, continue to elevate our food and beverage programs and exceed our guest's expectations. Our lounges are space for elite passengers to relax, rejuvenate and enjoy food from the buffet or order beverages from the bar. We are seeking a dynamic and energetic General Manager who is focused on elevating the guest experience. If you have experience managing food and beverage outlets at a hotel, private club or other upscale hospitality venue, we want to hear from you! The successful candidate will: have oversight of daily food operations and deliver a high-quality product; achieve company and client financial targets and goals; develop and maintain client and customer relationships; motivate, coach, mentor and develop frontline (hourly) staff; and/or ensure Sodexo standards are met to include compliance with company food and physical safety programs. Is this opportunity right for you? We are looking for candidates who: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs. Check out more about Airline Lounge Hospitality! Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Mar 24, 2024
Full time
Unit Description Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo Live's! Airport Lounge Segment is seeking a Club/Lounge General Manager who will support our portfolio of airport lounges based at Newark Airport. This General Manager will work with our existing teams to strengthen, continue to elevate our food and beverage programs and exceed our guest's expectations. Our lounges are space for elite passengers to relax, rejuvenate and enjoy food from the buffet or order beverages from the bar. We are seeking a dynamic and energetic General Manager who is focused on elevating the guest experience. If you have experience managing food and beverage outlets at a hotel, private club or other upscale hospitality venue, we want to hear from you! The successful candidate will: have oversight of daily food operations and deliver a high-quality product; achieve company and client financial targets and goals; develop and maintain client and customer relationships; motivate, coach, mentor and develop frontline (hourly) staff; and/or ensure Sodexo standards are met to include compliance with company food and physical safety programs. Is this opportunity right for you? We are looking for candidates who: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs. Check out more about Airline Lounge Hospitality! Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Unit Description Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo Live's! Airport Lounge Segment is seeking a Club/Lounge General Manager who will support our portfolio of airport lounges based at Dulles Airport. This General Manager will work with our existing teams to strengthen, continue to elevate our food and beverage programs and exceed our guest's expectations. Our lounges are space for elite passengers to relax, rejuvenate and enjoy food from the buffet or order beverages from the bar. We are seeking a dynamic and energetic General Manager who is focused on elevating the guest experience. If you have experience managing food and beverage outlets at a hotel, private club or other upscale hospitality venue, we want to hear from you! The successful candidate will: have oversight of daily food operations and deliver a high-quality product; achieve company and client financial targets and goals; develop and maintain client and customer relationships; motivate, coach, mentor and develop frontline (hourly) staff; and/or ensure Sodexo standards are met to include compliance with company food and physical safety programs. Is this opportunity right for you? We are looking for candidates who: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs. Check out more about Airline Lounge Hospitality! Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Mar 24, 2024
Full time
Unit Description Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo Live's! Airport Lounge Segment is seeking a Club/Lounge General Manager who will support our portfolio of airport lounges based at Dulles Airport. This General Manager will work with our existing teams to strengthen, continue to elevate our food and beverage programs and exceed our guest's expectations. Our lounges are space for elite passengers to relax, rejuvenate and enjoy food from the buffet or order beverages from the bar. We are seeking a dynamic and energetic General Manager who is focused on elevating the guest experience. If you have experience managing food and beverage outlets at a hotel, private club or other upscale hospitality venue, we want to hear from you! The successful candidate will: have oversight of daily food operations and deliver a high-quality product; achieve company and client financial targets and goals; develop and maintain client and customer relationships; motivate, coach, mentor and develop frontline (hourly) staff; and/or ensure Sodexo standards are met to include compliance with company food and physical safety programs. Is this opportunity right for you? We are looking for candidates who: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs. Check out more about Airline Lounge Hospitality! Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Returning Users Log Back In Unit Description Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo Live's! Airport Lounge Segment is seeking a Club/Lounge General Manager who will support our portfolio of airport lounges based at Newark Airport. This General Manager will work with our existing teams to strengthen, continue to elevate our food and beverage programs and exceed our guest's expectations. Our lounges are space for elite passengers to relax, rejuvenate and enjoy food from the buffet or order beverages from the bar. We are seeking a dynamic and energetic General Manager who is focused on elevating the guest experience. If you have experience managing food and beverage outlets at a hotel, private club or other upscale hospitality venue, we want to hear from you! The successful candidate will: have oversight of daily food operations and deliver a high-quality product; achieve company and client financial targets and goals; develop and maintain client and customer relationships; motivate, coach, mentor and develop frontline (hourly) staff; and/or ensure Sodexo standards are met to include compliance with company food and physical safety programs. Is this opportunity right for you? We are looking for candidates who: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs. Check out more about Airline Lounge Hospitality! Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Mar 23, 2024
Full time
Returning Users Log Back In Unit Description Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo Live's! Airport Lounge Segment is seeking a Club/Lounge General Manager who will support our portfolio of airport lounges based at Newark Airport. This General Manager will work with our existing teams to strengthen, continue to elevate our food and beverage programs and exceed our guest's expectations. Our lounges are space for elite passengers to relax, rejuvenate and enjoy food from the buffet or order beverages from the bar. We are seeking a dynamic and energetic General Manager who is focused on elevating the guest experience. If you have experience managing food and beverage outlets at a hotel, private club or other upscale hospitality venue, we want to hear from you! The successful candidate will: have oversight of daily food operations and deliver a high-quality product; achieve company and client financial targets and goals; develop and maintain client and customer relationships; motivate, coach, mentor and develop frontline (hourly) staff; and/or ensure Sodexo standards are met to include compliance with company food and physical safety programs. Is this opportunity right for you? We are looking for candidates who: have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs. Check out more about Airline Lounge Hospitality! Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Pay: $95000 per hour The Restaurant Executive Chef is responsible for all operations of the kitchen(s): creates and updates menus to maximize profits and minimize loss, tests and develops recipes, monitors customer satisfaction, maintains inventory of kitchen supplies and food, and ensures that food and facilities meet all governmental regulations. Essential Duties & Responsibilities Manage and direct the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Ensure all food preparation licenses and training (as required) is maintained by all pack members Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs Listen actively and communicate clearly while interacting with guests to promote food products and directing staff activities Analyze feedback from guests and pack members, make judgments and take action to implement suggestions for improvement Maintain working rapport with all hotel staff for efficient operation and service to guests Monitor staff performance, product quality and production flow; foster improvement where necessary Create and implement new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations Confer with Director of Food and Beverage regarding new selections and changes Audit food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements Maintain controls and tracking of high value items (proteins such as steaks, bacon and sausage, etc.) Development, implementation, and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations-Food Safety, Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Programs Assist the Food & Beverage Director in estimating annual food budget and controllable expenditures Basic Qualifications & Skills High School degree or equivalent 5+ years experience in restaurant kitchen(s) 1+ years experience in restaurant supervisory/leadership role responsible for financials, menu development, and personnel related matters Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Culinary education degree Previous Executive Chef experience Prior kitchen experience in hotel/resort industry Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Mar 23, 2024
Full time
Pay: $95000 per hour The Restaurant Executive Chef is responsible for all operations of the kitchen(s): creates and updates menus to maximize profits and minimize loss, tests and develops recipes, monitors customer satisfaction, maintains inventory of kitchen supplies and food, and ensures that food and facilities meet all governmental regulations. Essential Duties & Responsibilities Manage and direct the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Ensure all food preparation licenses and training (as required) is maintained by all pack members Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs Listen actively and communicate clearly while interacting with guests to promote food products and directing staff activities Analyze feedback from guests and pack members, make judgments and take action to implement suggestions for improvement Maintain working rapport with all hotel staff for efficient operation and service to guests Monitor staff performance, product quality and production flow; foster improvement where necessary Create and implement new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations Confer with Director of Food and Beverage regarding new selections and changes Audit food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements Maintain controls and tracking of high value items (proteins such as steaks, bacon and sausage, etc.) Development, implementation, and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations-Food Safety, Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Programs Assist the Food & Beverage Director in estimating annual food budget and controllable expenditures Basic Qualifications & Skills High School degree or equivalent 5+ years experience in restaurant kitchen(s) 1+ years experience in restaurant supervisory/leadership role responsible for financials, menu development, and personnel related matters Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Culinary education degree Previous Executive Chef experience Prior kitchen experience in hotel/resort industry Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
"Charismatic and Engaging Unicorn / AGM " If you're a Charismatic Engaging Unicorn, have an appetite for building relationships, possess extensive beverage knowledge & understand upscale steps of service, if you enjoy working in an artistic yet casual atmosphere, then The Wicked Loon on Lake Winnipesaukee is the ideal place for you. We live for the handmade, super chilled and magnificent cocktails, stay true to the brew, and honor the vine. We believe in sourcing only the finest ingredients, always fresh, skillfully prepared, artfully presented with careful layers of flavor. The Wicked Loon is a waterfront restaurant that is adjoined to LocalTopia, the two newest up and coming restaurants on the lake. The Wicked Loon will boast year-round craveable breakfast, lunch and seafood fare, handmade cocktails, and an epic vibe. LocalTopia is a create your own bowl inspired new hangout catering to the locals and tourists alike. Are you ready and wanting to leave your mark on the world? There is nothing like starting something fresh and new. If you are up for the task of rising to the highest standards of beverage and culinary excellence and willing to train, coach and execute, consider joining our team! What do I have to do? Be an engaging leader. Show off your hospitality skills. Take pride in everything that you do. Be able to recruit great talent and keep them. Enjoy opening new restaurants- Experience here is a plus. Teach others the ways of creating magnificent food. Train, re-train, and inspire the staff to do it right every time. Motivate the team to prepare artistic - flavorful - fresh - coastal food with a sense of urgency while consistently maintaining a high level of excellence. By all means, have some fun! Engage the guests. Keep the HOT food hot! and the cold food cold! Practice HACCP during all food preparations and all day long. We've got to make money for the honey! Control the cost, labor, ordering, portions, and KEEP it FRESH! Prepare food as close to the time consumed as humanly possible. Don't stress out! Leave that to the first responders. Remember it's just food. Don't get mad at your chicken! Be Sherlock Holmes when receiving the goods through the back door. Inspect everything for freshness and quality. Then make sure you receive exactly what you paid for. Plan your day so that everyone knows exactly what to prepare. We prefer to keep it fresh for our guests. "Production List" Keep the heart of the house clean and organized No stinky employees! Personal hygiene is a must. Clean and sanitary in all areas. Follow the recipes! A teaspoon is not in the palm of your hand. Act like the owner. Be a role model and educate your team in every aspect of the business. Be a champion of your managers & staff, constantly develop each and every member to learn and accomplish more. No threatening to chop off any body parts while disciplining any team member. Let's just talk to them. (: Pre-shift Meetings are a must. Since we are fresh we have to discuss our freshness everyday. Proper stocking and food rotation keeps us fresh! P & L knowledge, ability to perform monthly inventories, budgets, and labor projections. Keep it staffed! Keep your staff happy, trained, and informed. Monitor the window during business hours. Pay special attention during low volume hours. Ensure ticket times are appropriate. Check invoices daily, approve and stamp. Be responsible for ordering all products daily. Communicate with potential brides, wedding and event planners for private functions. Have the know-how to pull off a major event with the same passion and commitment that is demonstrated every day within the four walls. Be a champion of the people, share knowledge and promote learning. Work in expo window if needed during periods of customer overloads. Marketing is critical, use of the social media platforms is a must. Enjoy being active in the local community, brainstorming for new attractions for locals (celebrity chefs, live music, trivia) Understand the basics, scheduling, receiving, customer feedback, open communication, regular meetings, teach backs, inventory, line checks, thru-put, orientation meetings, sanitation. Be Happy Qualifications: Bachelor of Science degree in Business, Arts or Hospitality preferred. Minimum 5 years of experience in an upscale environment with experience in a culinary leadership role preferred. Must have held no more than 2 restaurant management jobs in the last 4 years. Ability to communicate clearly with managers, kitchen/ dining room employees, and guests. Safe Food Handling Certification. Ability to bend, stand, and stoop for long periods of time, and work long hours in hot conditions. Have some fun and a sense of humor. Proven track record developing people. Solid P&L and budget knowledge. Extensive wine knowledge. Develop good training materials. POS Knowledge. Willingness to confront others to do better. Appearance (well groomed). In short, we are looking for a "Charismatic Unicorn" that can also double as a Assistant General Manager. Expect plenty of help to get you started and plenty of autonomy when you are ready to fly!
Mar 20, 2024
Full time
"Charismatic and Engaging Unicorn / AGM " If you're a Charismatic Engaging Unicorn, have an appetite for building relationships, possess extensive beverage knowledge & understand upscale steps of service, if you enjoy working in an artistic yet casual atmosphere, then The Wicked Loon on Lake Winnipesaukee is the ideal place for you. We live for the handmade, super chilled and magnificent cocktails, stay true to the brew, and honor the vine. We believe in sourcing only the finest ingredients, always fresh, skillfully prepared, artfully presented with careful layers of flavor. The Wicked Loon is a waterfront restaurant that is adjoined to LocalTopia, the two newest up and coming restaurants on the lake. The Wicked Loon will boast year-round craveable breakfast, lunch and seafood fare, handmade cocktails, and an epic vibe. LocalTopia is a create your own bowl inspired new hangout catering to the locals and tourists alike. Are you ready and wanting to leave your mark on the world? There is nothing like starting something fresh and new. If you are up for the task of rising to the highest standards of beverage and culinary excellence and willing to train, coach and execute, consider joining our team! What do I have to do? Be an engaging leader. Show off your hospitality skills. Take pride in everything that you do. Be able to recruit great talent and keep them. Enjoy opening new restaurants- Experience here is a plus. Teach others the ways of creating magnificent food. Train, re-train, and inspire the staff to do it right every time. Motivate the team to prepare artistic - flavorful - fresh - coastal food with a sense of urgency while consistently maintaining a high level of excellence. By all means, have some fun! Engage the guests. Keep the HOT food hot! and the cold food cold! Practice HACCP during all food preparations and all day long. We've got to make money for the honey! Control the cost, labor, ordering, portions, and KEEP it FRESH! Prepare food as close to the time consumed as humanly possible. Don't stress out! Leave that to the first responders. Remember it's just food. Don't get mad at your chicken! Be Sherlock Holmes when receiving the goods through the back door. Inspect everything for freshness and quality. Then make sure you receive exactly what you paid for. Plan your day so that everyone knows exactly what to prepare. We prefer to keep it fresh for our guests. "Production List" Keep the heart of the house clean and organized No stinky employees! Personal hygiene is a must. Clean and sanitary in all areas. Follow the recipes! A teaspoon is not in the palm of your hand. Act like the owner. Be a role model and educate your team in every aspect of the business. Be a champion of your managers & staff, constantly develop each and every member to learn and accomplish more. No threatening to chop off any body parts while disciplining any team member. Let's just talk to them. (: Pre-shift Meetings are a must. Since we are fresh we have to discuss our freshness everyday. Proper stocking and food rotation keeps us fresh! P & L knowledge, ability to perform monthly inventories, budgets, and labor projections. Keep it staffed! Keep your staff happy, trained, and informed. Monitor the window during business hours. Pay special attention during low volume hours. Ensure ticket times are appropriate. Check invoices daily, approve and stamp. Be responsible for ordering all products daily. Communicate with potential brides, wedding and event planners for private functions. Have the know-how to pull off a major event with the same passion and commitment that is demonstrated every day within the four walls. Be a champion of the people, share knowledge and promote learning. Work in expo window if needed during periods of customer overloads. Marketing is critical, use of the social media platforms is a must. Enjoy being active in the local community, brainstorming for new attractions for locals (celebrity chefs, live music, trivia) Understand the basics, scheduling, receiving, customer feedback, open communication, regular meetings, teach backs, inventory, line checks, thru-put, orientation meetings, sanitation. Be Happy Qualifications: Bachelor of Science degree in Business, Arts or Hospitality preferred. Minimum 5 years of experience in an upscale environment with experience in a culinary leadership role preferred. Must have held no more than 2 restaurant management jobs in the last 4 years. Ability to communicate clearly with managers, kitchen/ dining room employees, and guests. Safe Food Handling Certification. Ability to bend, stand, and stoop for long periods of time, and work long hours in hot conditions. Have some fun and a sense of humor. Proven track record developing people. Solid P&L and budget knowledge. Extensive wine knowledge. Develop good training materials. POS Knowledge. Willingness to confront others to do better. Appearance (well groomed). In short, we are looking for a "Charismatic Unicorn" that can also double as a Assistant General Manager. Expect plenty of help to get you started and plenty of autonomy when you are ready to fly!
Come grow with us under our new leadership team while delivering exceptional customer service in an exciting and entertaining environment! Located just off I-5 at exit 236, The Skagit is definitely a great place to work. JOB SUMMARY: At the direction of the Food & Beverage Director/Executive Chef, this position is responsible for managing the day-to-day operations of all the back-of-house kitchen activities and staff in the absence of the Executive Chef or Director of Food and Beverage. Assists Director/Executive Chef with overseeing operations and maintaining high standards of food quality, food presentation and customer satisfaction. Assists with ensuring smooth operation of department and its operations within budgetary guidelines, and as specified in property operating procedures. Displays exceptional customer service and ensures customer service protocols are being followed by all kitchen staff. ESSENTIAL QUALIFICATIONS: Must be at least 21 years of age. High school diploma or GED required. At least 2 years of college and/or culinary training mandatory. Minimum six years' experience in a large volume food establishment including banquets, buffets, and specialty restaurants, including a minimum of three years in a supervisory role, with a proven track record in leadership and management/supervisory skills. Must have at least 3 years hands-on experience in food preparation. Demonstrated competence in managing budgets, tracking expenses and providing reports on a regular basis. Must be able to work with and understand financial information and data, and have knowledge of basic arithmetic functions. Strong analytical skills including management of inventory control and scheduling. Must be able to demonstrate proficiency with computer programs, including Windows based applications (MS Word and Excel) and POS systems (Micros preferred), inventory management systems, and demonstrate effective email communication. Knowledge of all phases of kitchen administration and cost control. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Ability to work well under pressure and flexible in adapting and responding to changing situations. Must be solutions oriented and have superior organizational skills and ability to multi-task. Proven skills in relationship building, critical thinking, and verbal/written communications required. Outstanding service orientation; sense of urgency and high-level of personal integrity. Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of any particular need. Must be effective at listening to, understanding, and clarifying concerns and issues raised by employees, co-workers, management and guests. Must be able to supervise and train all levels of staff, to include following all Human Resource requirements for hiring, evaluating, coaching/counseling, performance management, and termination policies. Must be able to work independently under limited supervision; solve problems involving differing situations, requiring creativity to search for solutions among learned and unlearned alternatives. Frequent analysis, independent judgment and discretion are required to determine appropriate courses of action. BENEFITS: Competitive salaries Call and lets talk! Paid vacation/sick/holidays Medical/dental/vision insurance Life insurance and AD&D Long term disability Short term disability Employee assistance plan Apply now to become part of The Skagit team!
Mar 19, 2024
Full time
Come grow with us under our new leadership team while delivering exceptional customer service in an exciting and entertaining environment! Located just off I-5 at exit 236, The Skagit is definitely a great place to work. JOB SUMMARY: At the direction of the Food & Beverage Director/Executive Chef, this position is responsible for managing the day-to-day operations of all the back-of-house kitchen activities and staff in the absence of the Executive Chef or Director of Food and Beverage. Assists Director/Executive Chef with overseeing operations and maintaining high standards of food quality, food presentation and customer satisfaction. Assists with ensuring smooth operation of department and its operations within budgetary guidelines, and as specified in property operating procedures. Displays exceptional customer service and ensures customer service protocols are being followed by all kitchen staff. ESSENTIAL QUALIFICATIONS: Must be at least 21 years of age. High school diploma or GED required. At least 2 years of college and/or culinary training mandatory. Minimum six years' experience in a large volume food establishment including banquets, buffets, and specialty restaurants, including a minimum of three years in a supervisory role, with a proven track record in leadership and management/supervisory skills. Must have at least 3 years hands-on experience in food preparation. Demonstrated competence in managing budgets, tracking expenses and providing reports on a regular basis. Must be able to work with and understand financial information and data, and have knowledge of basic arithmetic functions. Strong analytical skills including management of inventory control and scheduling. Must be able to demonstrate proficiency with computer programs, including Windows based applications (MS Word and Excel) and POS systems (Micros preferred), inventory management systems, and demonstrate effective email communication. Knowledge of all phases of kitchen administration and cost control. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Ability to work well under pressure and flexible in adapting and responding to changing situations. Must be solutions oriented and have superior organizational skills and ability to multi-task. Proven skills in relationship building, critical thinking, and verbal/written communications required. Outstanding service orientation; sense of urgency and high-level of personal integrity. Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of any particular need. Must be effective at listening to, understanding, and clarifying concerns and issues raised by employees, co-workers, management and guests. Must be able to supervise and train all levels of staff, to include following all Human Resource requirements for hiring, evaluating, coaching/counseling, performance management, and termination policies. Must be able to work independently under limited supervision; solve problems involving differing situations, requiring creativity to search for solutions among learned and unlearned alternatives. Frequent analysis, independent judgment and discretion are required to determine appropriate courses of action. BENEFITS: Competitive salaries Call and lets talk! Paid vacation/sick/holidays Medical/dental/vision insurance Life insurance and AD&D Long term disability Short term disability Employee assistance plan Apply now to become part of The Skagit team!
City Las Vegas State NV Shift Swing Type of Shift Full Time Department Food & Beverage River Rock Lead Host Arizona Charlie's Decatur (Las Vegas, NV) Description: Summary: Ensures exceptional guest service is provided to guests at all times and handles all elevated complaints or concerns. Oversees the restaurant operation during the absence of the manager. Assist in seating, keeping the outlet clean, and preparing the outlet for service. Follow pre-determined service standards to ensure a positive guest dining experience. Essential Functions and Responsibilities Monitors staff to ensure outstanding guest service is being provided to guest and handles any guest concerns or complaints Handles escalated guest issues and employee relations Work with minimal supervision Inspect tables and stations, ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections Maintains complete knowledge of POS and manual systems Ensures all cashiering procedures are processed in compliance with accounting standards Inspect the restaurant to ensure all cleanliness standards are being maintained at all times Handles all voided checks in accordance with accounting procedures, assists servers with expediting problem payments and handles all other cashiering issues Maintains complete knowledge and comply with all Departmental policies, procedures and service standards Conduct start of shift meetings with staff to review standards and procedures Provide outstanding customer service in a timely manner and demonstrate the I CARE Culture to both guests and fellow team members Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Perform other duties as assigned Requirements: Qualifications Minimum one year previous experience performing same or similar job duties Previous supervisory or leadership experience preferred Previous experience exercising sound judgment when dealing with difficult guest situations Ability to manage multiple tasks and remain calm in a very high-paced, hectic environment Accurate money handling and documentation skills Present a professional appearance Ability to effectively communicate in English, both written and verbal High school diploma or equivalent preferred Minimum 21 years of age Work Cards Health Physical Requirements Frequently lift, carry, push, pull or otherwise move objects weighing up to 25 lbs Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces Working inside in a noisy, smoky, and hot or cold environment Frequently standing, walking, bend, reach, squat, kneel, sit Constant use of hearing and vision, distinguishing between shades of color, and using tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)
Mar 19, 2024
Full time
City Las Vegas State NV Shift Swing Type of Shift Full Time Department Food & Beverage River Rock Lead Host Arizona Charlie's Decatur (Las Vegas, NV) Description: Summary: Ensures exceptional guest service is provided to guests at all times and handles all elevated complaints or concerns. Oversees the restaurant operation during the absence of the manager. Assist in seating, keeping the outlet clean, and preparing the outlet for service. Follow pre-determined service standards to ensure a positive guest dining experience. Essential Functions and Responsibilities Monitors staff to ensure outstanding guest service is being provided to guest and handles any guest concerns or complaints Handles escalated guest issues and employee relations Work with minimal supervision Inspect tables and stations, ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections Maintains complete knowledge of POS and manual systems Ensures all cashiering procedures are processed in compliance with accounting standards Inspect the restaurant to ensure all cleanliness standards are being maintained at all times Handles all voided checks in accordance with accounting procedures, assists servers with expediting problem payments and handles all other cashiering issues Maintains complete knowledge and comply with all Departmental policies, procedures and service standards Conduct start of shift meetings with staff to review standards and procedures Provide outstanding customer service in a timely manner and demonstrate the I CARE Culture to both guests and fellow team members Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Perform other duties as assigned Requirements: Qualifications Minimum one year previous experience performing same or similar job duties Previous supervisory or leadership experience preferred Previous experience exercising sound judgment when dealing with difficult guest situations Ability to manage multiple tasks and remain calm in a very high-paced, hectic environment Accurate money handling and documentation skills Present a professional appearance Ability to effectively communicate in English, both written and verbal High school diploma or equivalent preferred Minimum 21 years of age Work Cards Health Physical Requirements Frequently lift, carry, push, pull or otherwise move objects weighing up to 25 lbs Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces Working inside in a noisy, smoky, and hot or cold environment Frequently standing, walking, bend, reach, squat, kneel, sit Constant use of hearing and vision, distinguishing between shades of color, and using tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)