Department of Veterans Affairs
Asheville, North Carolina
Summary This position is in Nutrition and Food Services (NFS) located in Department of Veterans Affairs Medical Center. The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified diets. Learn more about this agency Help Overview Accepting applications Open & closing dates 01/03/2024 to 07/03/2024 Salary $39,576 - $51,446 per year Pay scale & grade GS 5 Help Location Few vacancies in the following location: Asheville, NC Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent - Work schedule Full-time - Service Competitive Promotion potential 5 Job family (Series) 0640 Health Aid And Technician Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Credentialing Suitability/Fitness Announcement number OCA-0640-HT- 24-Asheville Control number Help This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation. Help Duties THIS IS AN OPEN CONTINOUS ANNOUNCEMENT. THIS ANNOUNCMENT MAY CLOSE SOONER THAN POSTED DATE. This is an open continuous announcement that will be used to fill vacant Health Technician (Dietetic) position through July 3, 2024, and could be extended if needed. All applicants applying will be reviewed every two weeks or upon Management's request. Any required documents should be submitted at the time that you apply as documents will not be accepted after you submit your application. The Health Technician (Dietetic) duties are as follows: Utilizes a computer to enter and retrieve basic information. Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data. Prints and assembles packets. Properly operates telephone equipment to transfer or place calls on hold. Provides professional and courteous customer service. Triages telephone calls from customers and/or patients. Provides basic-level education and information on therapeutic diets to patients, guests, and nursing staff. Resolves customer and/or patient complaints. Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action. Correctly interprets diet activity and patient information, to ensure appropriate food items on meals trays Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements. Work Schedule: Rotating days and times off. Position Description Title/PD#: Health Technician (Dietetic)/PD99855A Physical Requirements: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. Help Requirements Conditions of Employment You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Designated and/or random drug testing may be required May serve a probationary period Selective Service Registration is required for males born after 12/31/1959 A complete application package; Resume, Transcripts, etc Selected applicants will be required to complete an online onboarding process Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. To qualify for this position at the GS-5 level, you must meet one of the following: Specialized Experience: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Practicing excellent customer service skills in all forms of communication, either via telephone, e-mail or in-person; maintaining the vital connection between Nutrition Communication Center (NCC) Associates, Registered Dietitian, higher graded dietetic technicians, food service staff, Nursing, patients and guests; following local-facility policies and standard procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet; Retrieving computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists and other simple information to assist in meal delivery; conducting meal rounds on units after tray delivery to ensure patient satisfaction and provides service recovery and meal corrections when needed. OR EDUCATION: Successful completion of a full four (4) year course of study leading to a bachelor's degree, with a major study or at least 24 semester hours in subjects directly related to this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR COMBINATION: Equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as listed above. The education portion must include courses directly related to the work of the position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited college or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services Food Service: Knowledge of preparing and serving food for consumption Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Additional information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment . click apply for full job details
Summary This position is in Nutrition and Food Services (NFS) located in Department of Veterans Affairs Medical Center. The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified diets. Learn more about this agency Help Overview Accepting applications Open & closing dates 01/03/2024 to 07/03/2024 Salary $39,576 - $51,446 per year Pay scale & grade GS 5 Help Location Few vacancies in the following location: Asheville, NC Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent - Work schedule Full-time - Service Competitive Promotion potential 5 Job family (Series) 0640 Health Aid And Technician Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Credentialing Suitability/Fitness Announcement number OCA-0640-HT- 24-Asheville Control number Help This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation. Help Duties THIS IS AN OPEN CONTINOUS ANNOUNCEMENT. THIS ANNOUNCMENT MAY CLOSE SOONER THAN POSTED DATE. This is an open continuous announcement that will be used to fill vacant Health Technician (Dietetic) position through July 3, 2024, and could be extended if needed. All applicants applying will be reviewed every two weeks or upon Management's request. Any required documents should be submitted at the time that you apply as documents will not be accepted after you submit your application. The Health Technician (Dietetic) duties are as follows: Utilizes a computer to enter and retrieve basic information. Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data. Prints and assembles packets. Properly operates telephone equipment to transfer or place calls on hold. Provides professional and courteous customer service. Triages telephone calls from customers and/or patients. Provides basic-level education and information on therapeutic diets to patients, guests, and nursing staff. Resolves customer and/or patient complaints. Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action. Correctly interprets diet activity and patient information, to ensure appropriate food items on meals trays Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements. Work Schedule: Rotating days and times off. Position Description Title/PD#: Health Technician (Dietetic)/PD99855A Physical Requirements: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. Help Requirements Conditions of Employment You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Designated and/or random drug testing may be required May serve a probationary period Selective Service Registration is required for males born after 12/31/1959 A complete application package; Resume, Transcripts, etc Selected applicants will be required to complete an online onboarding process Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. To qualify for this position at the GS-5 level, you must meet one of the following: Specialized Experience: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Practicing excellent customer service skills in all forms of communication, either via telephone, e-mail or in-person; maintaining the vital connection between Nutrition Communication Center (NCC) Associates, Registered Dietitian, higher graded dietetic technicians, food service staff, Nursing, patients and guests; following local-facility policies and standard procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet; Retrieving computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists and other simple information to assist in meal delivery; conducting meal rounds on units after tray delivery to ensure patient satisfaction and provides service recovery and meal corrections when needed. OR EDUCATION: Successful completion of a full four (4) year course of study leading to a bachelor's degree, with a major study or at least 24 semester hours in subjects directly related to this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR COMBINATION: Equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as listed above. The education portion must include courses directly related to the work of the position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited college or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services Food Service: Knowledge of preparing and serving food for consumption Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Additional information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment . click apply for full job details
Hormel Foods Corp
Nevada, Iowa
Hours: 2:00pm- 12:00am There is a need for this position to have availability for 2nd shift flexible hours, and occasionally alternate shift. Pay: $22.00 + $1.00 shift differential/hr This position is responsible for performing certain duties as a trained back-up to QA Lead Technicians, QA Technicians and the QA Clerk as needed. This position reviews various food safety and quality documentation to determine compliance to the programs. These programs include, but are not limited to: Product Holds, Formulation Verification, Label Verification, Foreign Material Prevention, production SOP's, SSOP's, and HACCP, and may include various data entry duties. The technician must use judgment in the interpretation and intent of Program requirements to make product disposition decisions if a check being reviewed is found to be unacceptable. RESPONSIBILITIES: Food Safety Responsibilities: Monitors the Food Safety programs relating to the processing operations. Coordinates the Environmental Pathogen Monitoring sampling program. Performs sampling of food and non-food contact sites. Oversees corrective actions as needed. Coordinates the Environmental Pathogen Monitoring sampling program. Performs sampling of food and non-food contact sites. Monitors and verifies the product thermal process. Practices decision-making when events involving food safety and quality occur. Decisions may include thermal process deviations, foreign material incidents, product labeling, formulation errors, etc. Maintains product traceability in electronic inventory system. Places appropriate product on a non-ship hold, and performs follow-up necessary to remove product from non-ship hold. These activities involve communication via detailed e-mail. Performs GMP Audit and corrects deficiencies in real time including employee practices and behavior as it pertains to food safety Food Quality Responsibilities: This position monitors food quality attributes during production runs. Verifies quality records. Implements Process Quality Control programs as follows: audits process control checks (product temps, piece size, etc.). Monitors documentation of the label verification program and the product formulation program. QUALIFICATIONS Demonstrated pattern of dependability. Strong computer skills, experience with Excel and Word programs - testing may be required. Possess strong decision-making and problem-solving skills, organizational skills, ability to manage time, work independently. Available for flexible hours. Excellent written and verbal communication skills. At least one to three years' experience in meat or food industry is desirable, but not required. Required to receive fall-protection training and operate a scissors lift in order to obtain swabs of areas not reachable from ground level. Performs other duties as assigned. Required to contribute to harmony in the workplace. WORKING CONDITIONS Standing, walking, reaching, bending, stooping, lifting up to 50 pounds, climbing ladders, stepping up and down are required of this position. May work different shifts and will spend approximately 20% of time at desk and 80% of time in the plant, depending on coverage needed and issues to address in production areas. Work in production areas is performed in temperatures ranging from -10 F in freezers to 100+ F in oven rooms. Will be exposed to high noise levels requiring hearing protection, CO2, humidity, electrical hazards, and mechanical hazards. Will work in areas that are wet or have fat/oil on the floor. Freezer may have frost/ice on the floor. Incumbent will be required to receive fall-protection training and operate a scissors lift in order to obtain swabs of areas not reachable from ground level. BENEFITS Health Insurance Vision Insurance Dental Insurance Life Insurance 401K Flexible Spending Account Profit-sharing Opportunities Short and Long Term Disability Educational Assistance Program Employee Assistance Program Paid Holidays and Vacation Fitness Center Product Discounts Burke Corporation is a leader in the production of pizza toppings and other fully cooked meats. Located in Nevada, Iowa, Burke is a focused team of professionals that combines technical expertise, industry knowledge, flexibility and integrity. Our spirit of continuous improvement creates win/win relationships and a shared sense of confidence in quality and safety. Burke Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Hours: 2:00pm- 12:00am There is a need for this position to have availability for 2nd shift flexible hours, and occasionally alternate shift. Pay: $22.00 + $1.00 shift differential/hr This position is responsible for performing certain duties as a trained back-up to QA Lead Technicians, QA Technicians and the QA Clerk as needed. This position reviews various food safety and quality documentation to determine compliance to the programs. These programs include, but are not limited to: Product Holds, Formulation Verification, Label Verification, Foreign Material Prevention, production SOP's, SSOP's, and HACCP, and may include various data entry duties. The technician must use judgment in the interpretation and intent of Program requirements to make product disposition decisions if a check being reviewed is found to be unacceptable. RESPONSIBILITIES: Food Safety Responsibilities: Monitors the Food Safety programs relating to the processing operations. Coordinates the Environmental Pathogen Monitoring sampling program. Performs sampling of food and non-food contact sites. Oversees corrective actions as needed. Coordinates the Environmental Pathogen Monitoring sampling program. Performs sampling of food and non-food contact sites. Monitors and verifies the product thermal process. Practices decision-making when events involving food safety and quality occur. Decisions may include thermal process deviations, foreign material incidents, product labeling, formulation errors, etc. Maintains product traceability in electronic inventory system. Places appropriate product on a non-ship hold, and performs follow-up necessary to remove product from non-ship hold. These activities involve communication via detailed e-mail. Performs GMP Audit and corrects deficiencies in real time including employee practices and behavior as it pertains to food safety Food Quality Responsibilities: This position monitors food quality attributes during production runs. Verifies quality records. Implements Process Quality Control programs as follows: audits process control checks (product temps, piece size, etc.). Monitors documentation of the label verification program and the product formulation program. QUALIFICATIONS Demonstrated pattern of dependability. Strong computer skills, experience with Excel and Word programs - testing may be required. Possess strong decision-making and problem-solving skills, organizational skills, ability to manage time, work independently. Available for flexible hours. Excellent written and verbal communication skills. At least one to three years' experience in meat or food industry is desirable, but not required. Required to receive fall-protection training and operate a scissors lift in order to obtain swabs of areas not reachable from ground level. Performs other duties as assigned. Required to contribute to harmony in the workplace. WORKING CONDITIONS Standing, walking, reaching, bending, stooping, lifting up to 50 pounds, climbing ladders, stepping up and down are required of this position. May work different shifts and will spend approximately 20% of time at desk and 80% of time in the plant, depending on coverage needed and issues to address in production areas. Work in production areas is performed in temperatures ranging from -10 F in freezers to 100+ F in oven rooms. Will be exposed to high noise levels requiring hearing protection, CO2, humidity, electrical hazards, and mechanical hazards. Will work in areas that are wet or have fat/oil on the floor. Freezer may have frost/ice on the floor. Incumbent will be required to receive fall-protection training and operate a scissors lift in order to obtain swabs of areas not reachable from ground level. BENEFITS Health Insurance Vision Insurance Dental Insurance Life Insurance 401K Flexible Spending Account Profit-sharing Opportunities Short and Long Term Disability Educational Assistance Program Employee Assistance Program Paid Holidays and Vacation Fitness Center Product Discounts Burke Corporation is a leader in the production of pizza toppings and other fully cooked meats. Located in Nevada, Iowa, Burke is a focused team of professionals that combines technical expertise, industry knowledge, flexibility and integrity. Our spirit of continuous improvement creates win/win relationships and a shared sense of confidence in quality and safety. Burke Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Caesars Entertainment
Danville, Virginia
KEY JOB FUNCTIONS: â Collects and counts revenue from various drop sources per MIC and departmental guidelines. â Counts, sorts and organizes all currency, coin, coupons, chips and paperwork from the drop containers. â Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. â Loads currency counters, utilizes the counter interface, and collects, sorts and reconciles counted funds. â Straps and hand-stamps money bundles. â Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. â Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. â Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. â When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. â Accounts for all Count Room keys and ensures compliance with MIC requirements. â Sorts, counts, rolls coin and delivers to the Cashier department. â Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines. â Collects and counts currency from arcade change machines and takes meter readings. â Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. â Responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks â Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. â Communicates currency counter maintenance requests to vendor technicians and IT service requests. â Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees. â Maintains Count Room in a clean and orderly fashion. â Monitors supply levels and requests supply orders â Follows safety and security guidelines and adheres to department procedures. EDUCATION and/or EXPERIENCE: â High School Diploma or equivalent. Some college preferred â Previous experience in performing detailed work preferred â Minimum of 6 months previous money handling experience PREFERRED QUALIFICATIONS: â Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. â Literate and fluent in English â Excellent Math Skills â Basic computer skills (basic word, excel, outlook, and network skills are necessary) â Must be able to perform tasks with high efficiency and accuracy â Above average organizational abilities for sorting money, chips, coupons and other paper work â Ability to work in a small area with the same people for extended periods of time â Ability to repeatedly lift and carry up to 100 lbs â Ability to push-pull heavy carts across the casino floor and back of house areas WORK ENVIRONMENT: â Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Good manual dexterity to accurately handle cash, tickets, and racks of gaming-chips. Ability to stand for long periods of time and pull, lift, and carry objects up to 40lbs. Push and pull heavy carts up to 50lbs. Comfortable working with a team in a small locked and secure room. Must be able to work in a highly populated fast-paced environment. Must be able to work in an environment with bright lights, loud music, and varied temperatures. Be aware that surveillance cameras monitor the premises recording activity throughout the property on a 24-hour, 7 days per week basis.
KEY JOB FUNCTIONS: â Collects and counts revenue from various drop sources per MIC and departmental guidelines. â Counts, sorts and organizes all currency, coin, coupons, chips and paperwork from the drop containers. â Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. â Loads currency counters, utilizes the counter interface, and collects, sorts and reconciles counted funds. â Straps and hand-stamps money bundles. â Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date. â Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy. â Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. â When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction. â Accounts for all Count Room keys and ensures compliance with MIC requirements. â Sorts, counts, rolls coin and delivers to the Cashier department. â Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines. â Collects and counts currency from arcade change machines and takes meter readings. â Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation. â Responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks â Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules. â Communicates currency counter maintenance requests to vendor technicians and IT service requests. â Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees. â Maintains Count Room in a clean and orderly fashion. â Monitors supply levels and requests supply orders â Follows safety and security guidelines and adheres to department procedures. EDUCATION and/or EXPERIENCE: â High School Diploma or equivalent. Some college preferred â Previous experience in performing detailed work preferred â Minimum of 6 months previous money handling experience PREFERRED QUALIFICATIONS: â Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. â Literate and fluent in English â Excellent Math Skills â Basic computer skills (basic word, excel, outlook, and network skills are necessary) â Must be able to perform tasks with high efficiency and accuracy â Above average organizational abilities for sorting money, chips, coupons and other paper work â Ability to work in a small area with the same people for extended periods of time â Ability to repeatedly lift and carry up to 100 lbs â Ability to push-pull heavy carts across the casino floor and back of house areas WORK ENVIRONMENT: â Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Good manual dexterity to accurately handle cash, tickets, and racks of gaming-chips. Ability to stand for long periods of time and pull, lift, and carry objects up to 40lbs. Push and pull heavy carts up to 50lbs. Comfortable working with a team in a small locked and secure room. Must be able to work in a highly populated fast-paced environment. Must be able to work in an environment with bright lights, loud music, and varied temperatures. Be aware that surveillance cameras monitor the premises recording activity throughout the property on a 24-hour, 7 days per week basis.