$500 New Hire SIGN ON BONUS after 120 Days of Employment Trilogy Lake Norman: Twin Mills Club Built with the outdoors in mind, the Club includes indoor and outdoor pools, The Outfitter, a space complete with kayaks, bikes, and other outdoor gear, Pickleball and tennis courts, access to a fleet of boats at nearby Lake Norman, and more. The feature restaurant, The Foundry, and the Event Center are open to the public and available for dining reservations and private event bookings. Where: Located in the attractive Huntersville area near Charlotte, North Carolina Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. Set up and tear down daily greeting and monitoring area. Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. Greet members and guests in a friendly and enthusiastic manner and provide towel services. Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. Report any unsafe or inappropriate situations to a supervisor. Make suggestions regarding food and beverage service and help café server with orders. Respond to member and guest questions, requests, and concerns. Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: Must be highly customer oriented and responsive with high need for closure. Able to work under pressure and balance multiple priorities and assignments. Strong team-building skills including the ability to lead, cooperate, and motivate. Must be role model and able to live our BlueStar core values: Honesty and Integrity Respect for the Individual Teamwork Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: High School diploma or equivalent preferred. One to three months of related experience preferred. Must possess current Food Handlers Card, as required by Club. Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. Must be self-motivated, follow direction, and able to work independently with little supervision. Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. Must have good time management, organizational, and follow-up skills. Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
Mar 20, 2024
Full time
$500 New Hire SIGN ON BONUS after 120 Days of Employment Trilogy Lake Norman: Twin Mills Club Built with the outdoors in mind, the Club includes indoor and outdoor pools, The Outfitter, a space complete with kayaks, bikes, and other outdoor gear, Pickleball and tennis courts, access to a fleet of boats at nearby Lake Norman, and more. The feature restaurant, The Foundry, and the Event Center are open to the public and available for dining reservations and private event bookings. Where: Located in the attractive Huntersville area near Charlotte, North Carolina Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. Set up and tear down daily greeting and monitoring area. Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. Greet members and guests in a friendly and enthusiastic manner and provide towel services. Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. Report any unsafe or inappropriate situations to a supervisor. Make suggestions regarding food and beverage service and help café server with orders. Respond to member and guest questions, requests, and concerns. Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: Must be highly customer oriented and responsive with high need for closure. Able to work under pressure and balance multiple priorities and assignments. Strong team-building skills including the ability to lead, cooperate, and motivate. Must be role model and able to live our BlueStar core values: Honesty and Integrity Respect for the Individual Teamwork Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: High School diploma or equivalent preferred. One to three months of related experience preferred. Must possess current Food Handlers Card, as required by Club. Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. Must be self-motivated, follow direction, and able to work independently with little supervision. Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. Must have good time management, organizational, and follow-up skills. Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
Our Hosts are responsible for the initial greeting and seating of Guests, answering phones, taking reservations, maintaining an accurate wait when necessary and bidding farewell to all Guests. They are the first and last impression of Maggiano's to our Guests. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Mar 18, 2024
Full time
Our Hosts are responsible for the initial greeting and seating of Guests, answering phones, taking reservations, maintaining an accurate wait when necessary and bidding farewell to all Guests. They are the first and last impression of Maggiano's to our Guests. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Our Bussers are responsible for assisting the service team in clearing and setting tables as well as ensuring all aspects of professional food service and Guest satisfaction are met. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Mar 12, 2024
Full time
Our Bussers are responsible for assisting the service team in clearing and setting tables as well as ensuring all aspects of professional food service and Guest satisfaction are met. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you now! We're The Original Originator Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of "casual dining". And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud. Working With Us Comes With An Extra Helping Of Helping Out Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need. Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked - Highly competitive earning opportunities Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week) Career Opportunities and Development, including the potential of Global Training roles Tuition assistance (based on length of service and number of hours worked per week) Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week) Rewards and recognition programs Discounts on items like mobile phones, travel, computers, and even autos! Dining discounts at Brinker owned brands Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done. So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk. Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.
Mar 08, 2024
Full time
Bakery/Deli Cook Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative. Bakery/Deli Cook: What I Do, How I Do It, and Why I do it As a Bakery/Deli Cook, this is what I do: Food Service Department Operations - I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures -I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Equipment and Tools - I adhere to all proper equipment procedures, including cleaning and maintenance requirements. Food Production and Processing -I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. Department Cleaning Standards - I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. Problem Solving - I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation - I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a Bakery/Deli Cook, this is how I do it: Building Relationships - I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I empathize with the emotions of others and consider things from other people's perspectives. Conscientiousness - I demonstrate responsible behavior, thoroughness of work, and dependability. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality - I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Integrity - I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics. I am an honest person. Professionalism - I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. I work in the best interest of Harps even when it involves putting individual needs aside. As a Bakery/Deli Cook, this is why I do it: Customer Focus - I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction. Respecting Others/Citizenship - I encourage an atmosphere of teamwork by my own actions. I support others, facilitate their work, and defend them when appropriate. I encourage cooperation and trust within a group. I show a high concern for the rights, values, and worth of others. I treat others fairly and consistently. I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps' Mission Statement - With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement - "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness." POSITION REQUIREMENTS: Must be at least 18 years of age. High school diploma or G.E.D. equivalent preferred. Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) with ability to master menu recipes and communicate needs to management. Ability to work flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instruction. Ability to complete tasks in a timely manner. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat. Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.