Overview NoticeAll applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of Participants, based on the available, optional resources, will be a factor in our selection decisions.Additional Position DetailsLeadership Development Program Webpage We are currently filling positions for July and October 2024 start dates, and the interview process typically takes 90-120 days. Job Overview The Leadership Development Program (LDP) is a 24- to 36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP's vision is to be the premier global leadership development experience. To develop the business acumen and restaurant leadership skills, LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager. As Grand Opening Supervisor, an LDP Participant's main duties will be to recruit and manage a team of grand opening Trainers for each grand opening of a new Chick-fil-A brand restaurant, oversee training by the Trainers on brand standards and operational functions affecting brand standards, and consult during the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant business. As Interim Manager, an LDP Participant's main duties will be to manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant. LDP Participants may work at different Chick-fil-A, Inc.-Operated Restaurants during their time in the Interim Manager position. Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below. Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP participant to lead a staff project. Additional information about these potential additional positions will be made available as needed to successful applicants to LDP. Responsibilities Grand Opening Supervisor Responsibilities: Recruit, select and schedule Grand Opening Trainers employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s) Supervise Grand Opening Trainers, including performance management, and ensure they understand and train Operator's and restaurant leaders to Chick-fil-A brand standards and operational functions affecting brand standards Oversee and manage Grand Opening budget, including labor, travel, meals and entertainment Support Grand Opening process by consulting with the Operator on planning strategy and execution of the Operator's vision for their individual business and Create Raving Fans Strategy Consult with the Operator on brand standards and operational issues affecting brand standards, such as their business plans, sales generation, vendor strategy, and maximizing their restaurant layout Partner with Grand Opening Marketing Team to execute and provide operational support for all PR and Marketing activations Consult with Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results and advise on corrective measures as appropriate Forecast sales and consult with Operators on inventory levels Consult with Operators regarding optional resources and tools available to ensure consistency with brand standards, including Pathway Provide consultation on Operators' set up of Restaurant with necessary equipment, smallwares, and office items to ensure food safety, food quality and quick service Support and advise Operators on back office systems Create an exit strategy for the Grand Opening support team to ensure minimal impact to brand standards and guest experience once departed Interim Manager Responsibilities: Manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new hire and payroll paperwork, labor scheduling, completing payroll biweekly, and performance management Develop and implement plan for training Team Members to Pathway standards Conduct Team Member performance reviews and create performance management plans Create role clarity and clear communication amongst the team Develop processes and procedures to ensure compliance with all employment laws Assess and analyze current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30/60/90-day business plan Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities Evaluate Restaurant vendor performance and make any necessary changes in vendor relationship Ensure inventory levels are appropriate for specific Restaurant needs Implement and oversee inventory and ordering process, and train Team Member(s) on the relevant process(es) Identify and solve bottlenecks in the business, including innovating ways to maximize throughput Analyze data, including End of Month package, to make optimal business decisions for the purpose of maximizing Restaurant's financial return Ensure Restaurant readiness and smooth transition of Restaurant to incoming Operator Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Minimum Qualifications Bachelor's Degree or 5 years of leadership experience Ability to work independently with minimal oversight Keen business judgement and sound decision-making skills Experience working with and leading teams Problem solving and analytical skills Ability to provide clear and consistent feedback Ability to manage conflict in a respectful and timely manner Promptly takes responsibility and action as needed Listens effectively; seeks to understand Curious about the needs of those around them Quickly establishes rapport and inspires others Communicates clearly and concisely Physcial Requirements: Ability to work in a fast-paced restaurant environment Willing to travel 100 percent of the time Availability to work on weekends Minimum Years of Experience 5 Travel Requirements 100% Required Level of Education Bachelor's degree or equivalent experience Major/Concentration All Majors/Concentrations
Apr 18, 2024
Full time
Overview NoticeAll applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of Participants, based on the available, optional resources, will be a factor in our selection decisions.Additional Position DetailsLeadership Development Program Webpage We are currently filling positions for July and October 2024 start dates, and the interview process typically takes 90-120 days. Job Overview The Leadership Development Program (LDP) is a 24- to 36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP's vision is to be the premier global leadership development experience. To develop the business acumen and restaurant leadership skills, LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager. As Grand Opening Supervisor, an LDP Participant's main duties will be to recruit and manage a team of grand opening Trainers for each grand opening of a new Chick-fil-A brand restaurant, oversee training by the Trainers on brand standards and operational functions affecting brand standards, and consult during the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant business. As Interim Manager, an LDP Participant's main duties will be to manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant. LDP Participants may work at different Chick-fil-A, Inc.-Operated Restaurants during their time in the Interim Manager position. Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below. Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP participant to lead a staff project. Additional information about these potential additional positions will be made available as needed to successful applicants to LDP. Responsibilities Grand Opening Supervisor Responsibilities: Recruit, select and schedule Grand Opening Trainers employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s) Supervise Grand Opening Trainers, including performance management, and ensure they understand and train Operator's and restaurant leaders to Chick-fil-A brand standards and operational functions affecting brand standards Oversee and manage Grand Opening budget, including labor, travel, meals and entertainment Support Grand Opening process by consulting with the Operator on planning strategy and execution of the Operator's vision for their individual business and Create Raving Fans Strategy Consult with the Operator on brand standards and operational issues affecting brand standards, such as their business plans, sales generation, vendor strategy, and maximizing their restaurant layout Partner with Grand Opening Marketing Team to execute and provide operational support for all PR and Marketing activations Consult with Operators regarding systems to ensure food safety, such as LEAN Chicken. Complete SAFE Daily Critical and eRQA daily, evaluate results and advise on corrective measures as appropriate Forecast sales and consult with Operators on inventory levels Consult with Operators regarding optional resources and tools available to ensure consistency with brand standards, including Pathway Provide consultation on Operators' set up of Restaurant with necessary equipment, smallwares, and office items to ensure food safety, food quality and quick service Support and advise Operators on back office systems Create an exit strategy for the Grand Opening support team to ensure minimal impact to brand standards and guest experience once departed Interim Manager Responsibilities: Manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new hire and payroll paperwork, labor scheduling, completing payroll biweekly, and performance management Develop and implement plan for training Team Members to Pathway standards Conduct Team Member performance reviews and create performance management plans Create role clarity and clear communication amongst the team Develop processes and procedures to ensure compliance with all employment laws Assess and analyze current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30/60/90-day business plan Analyze Customer Engagement Monitor survey results and create strategy for enhancing survey results, including coaching and solving for opportunities Evaluate Restaurant vendor performance and make any necessary changes in vendor relationship Ensure inventory levels are appropriate for specific Restaurant needs Implement and oversee inventory and ordering process, and train Team Member(s) on the relevant process(es) Identify and solve bottlenecks in the business, including innovating ways to maximize throughput Analyze data, including End of Month package, to make optimal business decisions for the purpose of maximizing Restaurant's financial return Ensure Restaurant readiness and smooth transition of Restaurant to incoming Operator Responsibilities for other positions LDP Participants may hold: Information about the responsibilities of other positions, including but not limited to the Mobile Kitchen Lead role, staff projects, and other assignments based on the needs of the business will be made available as needed to LDP Participants. Minimum Qualifications Bachelor's Degree or 5 years of leadership experience Ability to work independently with minimal oversight Keen business judgement and sound decision-making skills Experience working with and leading teams Problem solving and analytical skills Ability to provide clear and consistent feedback Ability to manage conflict in a respectful and timely manner Promptly takes responsibility and action as needed Listens effectively; seeks to understand Curious about the needs of those around them Quickly establishes rapport and inspires others Communicates clearly and concisely Physcial Requirements: Ability to work in a fast-paced restaurant environment Willing to travel 100 percent of the time Availability to work on weekends Minimum Years of Experience 5 Travel Requirements 100% Required Level of Education Bachelor's degree or equivalent experience Major/Concentration All Majors/Concentrations
Req#: R30055 Category(s): Trades/Engineering/Facilities, Food and Nutrition Full Time / Part Time: Per Diem Shift: Second Summary: The applicant will have five years of proven cooking experience in a healthcare, restaurant, or other hospitality setting. The applicant will be able to produce high-quality, high-volume food for retail, catering, and patient service utilizing cook-chill equipment. Ensures appropriate cook chill and production supply levels to execute daily production needs. Ensures that processed food inventories are maintained appropriately and are commensurate with food usage levels. Responsible for daily food quantity and quality based on C-BORD generated specifics. Maintains temperature, QC, and QA logs accordingly. Ensures the safe, sanitary, and smooth operation of all food production and cook-chill equipment. The incumbent is expected to perform safe and sanitary food handling techniques and prepares hot and/or cold food products for assembly on the room service line following the direction of the Supervisor. Additionally, produce high-quality food for the catering and retail production areas. Must be able to learn on-the job-skills and handle periodic stressful times-line, prep, and high volume cooking skills necessary. The applicant will know advanced cooking methods and have strong math skills. Able to meet physical demands as determined by Health Service assessment. Ability to read, write and comprehend English. Knowledge of HACCP and SERV-SAFE related food handling techniques: gloves, cutting boards, cross-contamination, ingredient quality/safety, personal and professional hygiene, temperature danger zone. The applicant will be expected to clean and sanitize all equipment he/she is in contact with-scheduling flexibility: days, nights, alternating weekends. Being a team player in a fast-paced environment is essential Job Responsibilities: 1) Safe, sanitary food handling techniques: gloves, cutting boards, cross-contamination, hygiene, temperature danger zone, ingredient quality, and safety, exact recipe adherence with zero tolerance for variation 2) Ensures appropriate production supply levels to execute daily production needs. Projects needs and places orders for all foods necessary for menus and production. 3) Ensures the safe, smooth operation of production equipment. Able to assemble and operate production equipment for proper daily use and breakdown for sanitation and safety. 4) Maintains temperature, QC, and QA logs as directed by HACCP, JCAHO, and DPH regulations, and Executive Chef or designee directives 5) Cleans and sanitizes all equipment he/she is in contact with mechanical devices, movable and stationary equipment, refrigerators, cutting boards, knives, and food service equipment 6) Works well under pressure: maintains composure, quality, consistency, and safety. Will assist others when business levels increase without being asked. 7) Team player in a fast-paced environment. Helps with production cooking, room service/line cooking as needed. 8) Able to work independently with little supervision. Will perform either production, prep, or line cooking functions as necessary in accordance with HACCP, JCAHO, and DPH regulations 9) Prepares hot and/or cold food items in an appropriate timeframe following the direction of the Supervisor. Able to work in the production area, producing high-volume, high-quality foods as a part of a team or independently. 10) Must speak, read, write, and understand English fluently 11) Supports supervisor as needed with the day-to-day operation of production service areas; performs opening and closing duties as assigned the following checklist Required Work Experience: 5 years of cooking experience, especially back-of-house, in a restaurant, hospital, or institutional food service Preferred Work Experience: None Required Skills and Competencies: Advanced cooking skills (soups, sauces, recipes from scratch), safety/sanitation, knowledge of culinary terms, upscale menu items, line and prep experience You Belong At Baystate At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. Education: Non-Graduate Certifications: ServSave Food Handlers Certified - ServSafe National Restaurant Association Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now
Apr 16, 2024
Full time
Req#: R30055 Category(s): Trades/Engineering/Facilities, Food and Nutrition Full Time / Part Time: Per Diem Shift: Second Summary: The applicant will have five years of proven cooking experience in a healthcare, restaurant, or other hospitality setting. The applicant will be able to produce high-quality, high-volume food for retail, catering, and patient service utilizing cook-chill equipment. Ensures appropriate cook chill and production supply levels to execute daily production needs. Ensures that processed food inventories are maintained appropriately and are commensurate with food usage levels. Responsible for daily food quantity and quality based on C-BORD generated specifics. Maintains temperature, QC, and QA logs accordingly. Ensures the safe, sanitary, and smooth operation of all food production and cook-chill equipment. The incumbent is expected to perform safe and sanitary food handling techniques and prepares hot and/or cold food products for assembly on the room service line following the direction of the Supervisor. Additionally, produce high-quality food for the catering and retail production areas. Must be able to learn on-the job-skills and handle periodic stressful times-line, prep, and high volume cooking skills necessary. The applicant will know advanced cooking methods and have strong math skills. Able to meet physical demands as determined by Health Service assessment. Ability to read, write and comprehend English. Knowledge of HACCP and SERV-SAFE related food handling techniques: gloves, cutting boards, cross-contamination, ingredient quality/safety, personal and professional hygiene, temperature danger zone. The applicant will be expected to clean and sanitize all equipment he/she is in contact with-scheduling flexibility: days, nights, alternating weekends. Being a team player in a fast-paced environment is essential Job Responsibilities: 1) Safe, sanitary food handling techniques: gloves, cutting boards, cross-contamination, hygiene, temperature danger zone, ingredient quality, and safety, exact recipe adherence with zero tolerance for variation 2) Ensures appropriate production supply levels to execute daily production needs. Projects needs and places orders for all foods necessary for menus and production. 3) Ensures the safe, smooth operation of production equipment. Able to assemble and operate production equipment for proper daily use and breakdown for sanitation and safety. 4) Maintains temperature, QC, and QA logs as directed by HACCP, JCAHO, and DPH regulations, and Executive Chef or designee directives 5) Cleans and sanitizes all equipment he/she is in contact with mechanical devices, movable and stationary equipment, refrigerators, cutting boards, knives, and food service equipment 6) Works well under pressure: maintains composure, quality, consistency, and safety. Will assist others when business levels increase without being asked. 7) Team player in a fast-paced environment. Helps with production cooking, room service/line cooking as needed. 8) Able to work independently with little supervision. Will perform either production, prep, or line cooking functions as necessary in accordance with HACCP, JCAHO, and DPH regulations 9) Prepares hot and/or cold food items in an appropriate timeframe following the direction of the Supervisor. Able to work in the production area, producing high-volume, high-quality foods as a part of a team or independently. 10) Must speak, read, write, and understand English fluently 11) Supports supervisor as needed with the day-to-day operation of production service areas; performs opening and closing duties as assigned the following checklist Required Work Experience: 5 years of cooking experience, especially back-of-house, in a restaurant, hospital, or institutional food service Preferred Work Experience: None Required Skills and Competencies: Advanced cooking skills (soups, sauces, recipes from scratch), safety/sanitation, knowledge of culinary terms, upscale menu items, line and prep experience You Belong At Baystate At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. Education: Non-Graduate Certifications: ServSave Food Handlers Certified - ServSafe National Restaurant Association Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now
SUMMARY: This Position is based in Hartford/Tolland Counties The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. T REQUIRED QUALIFICATIONS AND COMPETENCIES: Education: Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelor's degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associate's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications: ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills: Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience: 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies: Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes, or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization, and decision-making to drive results. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Apr 05, 2024
Full time
SUMMARY: This Position is based in Hartford/Tolland Counties The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. T REQUIRED QUALIFICATIONS AND COMPETENCIES: Education: Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelor's degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associate's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications: ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills: Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience: 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies: Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes, or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization, and decision-making to drive results. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job Ref: 160015 Location: Billings, MT 59101 Category: EHS & FSQA Job Type: Full-time Job Status: Exempt Pay Basis Yearly Pay Range $70800.00 - $109300.00 Annually ($34.04 - $52.55 Hourly) Purpose: The FSQA/EHS Partner supports the UNFI teams to deliver on a critical UNFI value: "Do the Right Thing - Put Safety and Integrity at the Forefront of Everything We Do." This position will aid the organization in delivery on this critical value - day in and day out as well as being responsible for ensuring the execution of the company's EHS strategy/goals in a fast paced and complex environment. The role has responsibility for helping maintain a world class food safety culture in which UNFI associates are proactive and interdependent when it comes to food safety. Responsibilities include ensuring compliance with food safety, sanitation, and pest control programs within their location. Interacts and serves as a main advisor on EHS matters for/with Distribution Center (DC) leadership teams to ensure policies, procedures, audits, and training programs are understood and followed. This includes comprehensive support of any and all regulatory certifications. FSQA Job Responsibilities: Coordinates food safety, sanitation, and pest control compliance efforts as required Ensures regulatory standards are met by third party sanitation and pest elimination providers by conducting occasional joint surveys/visits Conducts food safety assessments at internal DC location and 3rd party locations if needed Ensures compliance with 3rd party certifications Review findings with DC leadership and ensures corrective action plans are detailed and completed with leadership support to improve food safety culture Be and stay current with all State, Federal, and local regulatory agencies to ensure compliance regarding local DC Operations as well as adhere to SQF standards Uses available metrics and reporting systems to track and measure food safety performance, identifying exceptions to outstanding performance and influencing leadership to resolve specific and cultural opportunities Manages SQF, GDP, and food safety programs, including document review of records, associate training, and oversight of corrective actions Directs activities in maintaining and executing effective food safety, food defense, and recall plans, policies, and processes in Distribution Center operations Provides food safety training and support to operations and internal/external partners Collaborates with operations partners to ensure compliance during facility changes and/or new site developments Investigates product quality and compliance issues (i.e. tampering, adulteration, mislabeling, etc.) Maintains active working relationships with all appropriate industry and regulatory bodies Consistently drive and execute innovation for food safety messaging, development of food safety culture, and nurture the belief that food safety is and should always be everyone's top priority Performs other relevant job duties as required EHS Job Responsibilities: Execute injury prevention programs/initiatives to motivate and influence the creation of a world class safety culture and minimize injury risk Identify, assess, and control site-level hazards, including supporting Supervisors in completing detailed incident investigations with root cause analyses Analyze and identify trends that increase injury and accident frequency/severity; develop and direct the implementation of training programs using the appropriate media Partner and collaborate with all functional leaders to influence and help manage EHS resources, projects, and business decisions Provide input on the design of standardized safety systems, policies, training, campaigns and programs to reduce risk, and ensure compliance with federal, state, and local laws Support environmental compliance and claims programs Create a network of internal (operations, human resources, finance, legal, claims and security/loss prevention) and external alliances (industry partners, safety groups) to develop and implement EHS policies, programs, procedures, standards, training, and processes Perform other job duties as required. Job Requirements: Education/Certification: Associate degree in Biology, Food Science, Public Health, Environmental Science or related field required Bachelor's degree with major course work in EHS, risk management or a closely related field is preferred HACCP, Preventive Controls Qualified Individual, and/or SQF Practitioner certifications highly desired ASP (Associate Safety Professional) certification is preferred Experience: 3+ years' experience in related food fields and/or progressive EHS program management experience Experience with interpreting state and federal regulations, and maintaining working relationships with industry and regulatory officials Ability to coordinate planning and collaboration with other business functions in a way that is mutually beneficial and drives continuous improvement Ability to analyze and independently resolve a variety of difficult situations and problems using timely decision making Knowledge: Familiarity with FDA Food Code, OSHA, Root Cause Investigation, Food Safety Modernization Act and Seafood HACCP requirements Familiarity with GFSI (Global Food Safety Initiative) schemes Broad working knowledge of federal, state & local EHS laws and regulations Skills/ Abilities: Excellent communication and interpersonal skills; ability to interact and influence effectively with all levels of management, employees, and customers and experience collaborating with unions Ability to balance multiple priorities and ensure significant issues are communicated clearly to relevant stakeholders in timely manner Strong analytical skills required for data interpretation and analysis Computer skills in word-processing and spreadsheet software preferred Possess ability to communicate concepts, systems, procedures, etc., in a training environment Experience in training large groups is helpful Must possess leadership ability to inspire others to achieve desired results Flexible and adaptable to learning and understanding new technologies Proficient with Microsoft Word, Power point and Excel Adapts well to and initiates change in the organization Limited travel may be required All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor. Company: UNFI Wholesale Inc.
Apr 02, 2024
Full time
Job Ref: 160015 Location: Billings, MT 59101 Category: EHS & FSQA Job Type: Full-time Job Status: Exempt Pay Basis Yearly Pay Range $70800.00 - $109300.00 Annually ($34.04 - $52.55 Hourly) Purpose: The FSQA/EHS Partner supports the UNFI teams to deliver on a critical UNFI value: "Do the Right Thing - Put Safety and Integrity at the Forefront of Everything We Do." This position will aid the organization in delivery on this critical value - day in and day out as well as being responsible for ensuring the execution of the company's EHS strategy/goals in a fast paced and complex environment. The role has responsibility for helping maintain a world class food safety culture in which UNFI associates are proactive and interdependent when it comes to food safety. Responsibilities include ensuring compliance with food safety, sanitation, and pest control programs within their location. Interacts and serves as a main advisor on EHS matters for/with Distribution Center (DC) leadership teams to ensure policies, procedures, audits, and training programs are understood and followed. This includes comprehensive support of any and all regulatory certifications. FSQA Job Responsibilities: Coordinates food safety, sanitation, and pest control compliance efforts as required Ensures regulatory standards are met by third party sanitation and pest elimination providers by conducting occasional joint surveys/visits Conducts food safety assessments at internal DC location and 3rd party locations if needed Ensures compliance with 3rd party certifications Review findings with DC leadership and ensures corrective action plans are detailed and completed with leadership support to improve food safety culture Be and stay current with all State, Federal, and local regulatory agencies to ensure compliance regarding local DC Operations as well as adhere to SQF standards Uses available metrics and reporting systems to track and measure food safety performance, identifying exceptions to outstanding performance and influencing leadership to resolve specific and cultural opportunities Manages SQF, GDP, and food safety programs, including document review of records, associate training, and oversight of corrective actions Directs activities in maintaining and executing effective food safety, food defense, and recall plans, policies, and processes in Distribution Center operations Provides food safety training and support to operations and internal/external partners Collaborates with operations partners to ensure compliance during facility changes and/or new site developments Investigates product quality and compliance issues (i.e. tampering, adulteration, mislabeling, etc.) Maintains active working relationships with all appropriate industry and regulatory bodies Consistently drive and execute innovation for food safety messaging, development of food safety culture, and nurture the belief that food safety is and should always be everyone's top priority Performs other relevant job duties as required EHS Job Responsibilities: Execute injury prevention programs/initiatives to motivate and influence the creation of a world class safety culture and minimize injury risk Identify, assess, and control site-level hazards, including supporting Supervisors in completing detailed incident investigations with root cause analyses Analyze and identify trends that increase injury and accident frequency/severity; develop and direct the implementation of training programs using the appropriate media Partner and collaborate with all functional leaders to influence and help manage EHS resources, projects, and business decisions Provide input on the design of standardized safety systems, policies, training, campaigns and programs to reduce risk, and ensure compliance with federal, state, and local laws Support environmental compliance and claims programs Create a network of internal (operations, human resources, finance, legal, claims and security/loss prevention) and external alliances (industry partners, safety groups) to develop and implement EHS policies, programs, procedures, standards, training, and processes Perform other job duties as required. Job Requirements: Education/Certification: Associate degree in Biology, Food Science, Public Health, Environmental Science or related field required Bachelor's degree with major course work in EHS, risk management or a closely related field is preferred HACCP, Preventive Controls Qualified Individual, and/or SQF Practitioner certifications highly desired ASP (Associate Safety Professional) certification is preferred Experience: 3+ years' experience in related food fields and/or progressive EHS program management experience Experience with interpreting state and federal regulations, and maintaining working relationships with industry and regulatory officials Ability to coordinate planning and collaboration with other business functions in a way that is mutually beneficial and drives continuous improvement Ability to analyze and independently resolve a variety of difficult situations and problems using timely decision making Knowledge: Familiarity with FDA Food Code, OSHA, Root Cause Investigation, Food Safety Modernization Act and Seafood HACCP requirements Familiarity with GFSI (Global Food Safety Initiative) schemes Broad working knowledge of federal, state & local EHS laws and regulations Skills/ Abilities: Excellent communication and interpersonal skills; ability to interact and influence effectively with all levels of management, employees, and customers and experience collaborating with unions Ability to balance multiple priorities and ensure significant issues are communicated clearly to relevant stakeholders in timely manner Strong analytical skills required for data interpretation and analysis Computer skills in word-processing and spreadsheet software preferred Possess ability to communicate concepts, systems, procedures, etc., in a training environment Experience in training large groups is helpful Must possess leadership ability to inspire others to achieve desired results Flexible and adaptable to learning and understanding new technologies Proficient with Microsoft Word, Power point and Excel Adapts well to and initiates change in the organization Limited travel may be required All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor. Company: UNFI Wholesale Inc.
Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal, and Peter Pan peanut butter, as well as Rachael Ray Nutrish, Kibbles 'n Bits and 9Lives dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit and follow us on LinkedIn for the latest news. Brand Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love. We're always searching the center store for the next exciting product to add to our portfolio, and right now, we're growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights. That's where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets. At Post Consumer Brands, we take pride in our longstanding legacy of making one of every five breakfast cereals families eat daily. Today, we're just as focused on our future as we expand our grocery business with different shelf-stable foods, including snacks and peanut butter. We are committed to providing accessible and delicious food for families, and we're always searching the center store for the next exciting product to add to our portfolio. As we soar to new heights, we need creative, determined individuals from all walks of life to join our team, where your unique perspective and ideas are acknowledged and valued. Be a part of a company that empowers you to make a difference that's evident on grocery store shelves and families' tables across North America. Location Description Post Consumer Brands in Jonesboro, Ark. is home to more than 200 team members. Jonesboro may be a smaller town, but it has a strong performing arts scene, multiple schools, and a diverse geography with sports and outdoor recreation opportunities for everyone. The Post Jonesboro team supports the community through food pantry volunteering and an annual toy drive during the holiday season. Responsibilities Schedule: This position works a 2-2-3 (12 hour) shift schedule starting from 6:00 pm to 6:00 am. This position works every other weekend. Education: 4-year college degree or equivalent experience REQUIRED. Degree in chemistry, microbiology, math, statistics or food science strongly preferred. Post Consumer Brands has tuition reimbursement available to support this education as well! Experience: 3 years of food production and lab experience is a must. JOB SUMMARY The purpose of this position is to provide real-time technical support to the Operations Teams and other support staff assigned. The individual is responsible for providing Operations Teams and Supervisors with the necessary information to produce products that meet PCBs food safety and quality standards at the lowest cost in a timely manner. The individual plays a key role in assisting in the identification, investigation, and follow up activities of PCB continuous improvement program. Support, implement, and maintain food safety practices as required through SQF. Will be responsible for completing job duties in a manner that supports all plant safety, food safety, quality, and environmental practices. ACTIVITIES/DUTIES Provide Operations Team Members, management, and Maintenance with technical resources in areas of product quality and food safety during on-going production, as well as in noncompliance situations. Attend noncompliance meetings to give direction on immediate actions, root cause investigation, product disposition, and any necessary corrective actions. Perform audits and analyses on finished and intermediate products, ingredients, packaging, and systems and follow safety, sanitation, Good Manufacturing Practices, and Good Laboratory Practices while performing tests Conduct investigations into consumer and customer complaints. Perform, record and report audit findings in areas of Pest Prevention, Sanitation, GMP's, Pre-Op Inspection/Testing, Plant Environment, HACCP, SSOP's, Net Weight, PSAs, Metal Detection Audit, Documentation Audit, Allergen Testing, and Ingredient COA Verification. Calibration and maintenance of Quality measurement equipment in production and in the QA Lab. Provide information and data to support the QA group in assigned project areas. Use databases to hold and release product, provide non-compliance ingredient and packaging information to vendors (SCAR's), and report and store audit reports. Utilize the Quality Department resources to help in the identification and resolution of issues. Additional duties as required by Management to meet the food-safety needs of the facility. Schedule: This position works a 2-2-3 (12 hour) shift schedule starting from 6:00 pm to 6:00 am. This position works every other weekend. Qualifications Education: 4-year college degree or equivalent experience in chemistry, microbiology, math, statistics or food science strongly preferred. Post Consumer Brands has tuition reimbursement available to support this education as well! Experience: 3 years of food production and lab experience is a must. Knowledge, Skills, Abilities, and Other Competencies: Knowledge of manufacturing processes, GMP's, food safety, GLP's, statistics and lab techniques preferred Experience in Food Systems, audit experience, with PCQI certification preferred. Excellent organizational and problem solving skills Math/statistical computation skills Knowledge of SPC Ability to work safely with chemicals and near equipment Ability to compile, analyze and present collected data in summary form as well as being capable of performing a variety of tests Ability to communicate technical, scientific, and regulatory information, both written and verbally Ability to make presentations, facilitate meetings, probe for root cause, and provide training to various groups within the organization Knowledge of quality problem solving tools Must be able to read, write and communicate in the English language
Mar 28, 2024
Full time
Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal, and Peter Pan peanut butter, as well as Rachael Ray Nutrish, Kibbles 'n Bits and 9Lives dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit and follow us on LinkedIn for the latest news. Brand Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love. We're always searching the center store for the next exciting product to add to our portfolio, and right now, we're growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights. That's where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets. At Post Consumer Brands, we take pride in our longstanding legacy of making one of every five breakfast cereals families eat daily. Today, we're just as focused on our future as we expand our grocery business with different shelf-stable foods, including snacks and peanut butter. We are committed to providing accessible and delicious food for families, and we're always searching the center store for the next exciting product to add to our portfolio. As we soar to new heights, we need creative, determined individuals from all walks of life to join our team, where your unique perspective and ideas are acknowledged and valued. Be a part of a company that empowers you to make a difference that's evident on grocery store shelves and families' tables across North America. Location Description Post Consumer Brands in Jonesboro, Ark. is home to more than 200 team members. Jonesboro may be a smaller town, but it has a strong performing arts scene, multiple schools, and a diverse geography with sports and outdoor recreation opportunities for everyone. The Post Jonesboro team supports the community through food pantry volunteering and an annual toy drive during the holiday season. Responsibilities Schedule: This position works a 2-2-3 (12 hour) shift schedule starting from 6:00 pm to 6:00 am. This position works every other weekend. Education: 4-year college degree or equivalent experience REQUIRED. Degree in chemistry, microbiology, math, statistics or food science strongly preferred. Post Consumer Brands has tuition reimbursement available to support this education as well! Experience: 3 years of food production and lab experience is a must. JOB SUMMARY The purpose of this position is to provide real-time technical support to the Operations Teams and other support staff assigned. The individual is responsible for providing Operations Teams and Supervisors with the necessary information to produce products that meet PCBs food safety and quality standards at the lowest cost in a timely manner. The individual plays a key role in assisting in the identification, investigation, and follow up activities of PCB continuous improvement program. Support, implement, and maintain food safety practices as required through SQF. Will be responsible for completing job duties in a manner that supports all plant safety, food safety, quality, and environmental practices. ACTIVITIES/DUTIES Provide Operations Team Members, management, and Maintenance with technical resources in areas of product quality and food safety during on-going production, as well as in noncompliance situations. Attend noncompliance meetings to give direction on immediate actions, root cause investigation, product disposition, and any necessary corrective actions. Perform audits and analyses on finished and intermediate products, ingredients, packaging, and systems and follow safety, sanitation, Good Manufacturing Practices, and Good Laboratory Practices while performing tests Conduct investigations into consumer and customer complaints. Perform, record and report audit findings in areas of Pest Prevention, Sanitation, GMP's, Pre-Op Inspection/Testing, Plant Environment, HACCP, SSOP's, Net Weight, PSAs, Metal Detection Audit, Documentation Audit, Allergen Testing, and Ingredient COA Verification. Calibration and maintenance of Quality measurement equipment in production and in the QA Lab. Provide information and data to support the QA group in assigned project areas. Use databases to hold and release product, provide non-compliance ingredient and packaging information to vendors (SCAR's), and report and store audit reports. Utilize the Quality Department resources to help in the identification and resolution of issues. Additional duties as required by Management to meet the food-safety needs of the facility. Schedule: This position works a 2-2-3 (12 hour) shift schedule starting from 6:00 pm to 6:00 am. This position works every other weekend. Qualifications Education: 4-year college degree or equivalent experience in chemistry, microbiology, math, statistics or food science strongly preferred. Post Consumer Brands has tuition reimbursement available to support this education as well! Experience: 3 years of food production and lab experience is a must. Knowledge, Skills, Abilities, and Other Competencies: Knowledge of manufacturing processes, GMP's, food safety, GLP's, statistics and lab techniques preferred Experience in Food Systems, audit experience, with PCQI certification preferred. Excellent organizational and problem solving skills Math/statistical computation skills Knowledge of SPC Ability to work safely with chemicals and near equipment Ability to compile, analyze and present collected data in summary form as well as being capable of performing a variety of tests Ability to communicate technical, scientific, and regulatory information, both written and verbally Ability to make presentations, facilitate meetings, probe for root cause, and provide training to various groups within the organization Knowledge of quality problem solving tools Must be able to read, write and communicate in the English language