At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 18, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Perkins - Northcott Hospitality
Rapid City, South Dakota
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 18, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Perkins Restaurant & Bakery - Potato Cakes, Inc.
Idaho Falls, Idaho
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 18, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Perkins Restaurant & Bakery - OB Enterprises, Inc.
Grand Forks, North Dakota
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 05, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Perkins Restaurant & Bakery - Dwight's of SC, Inc.
Summerville, South Carolina
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 04, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Perkins - Northcott Hospitality
Stevens Point, Wisconsin
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 04, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Opens the door as guests enter and leave the building. Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Completes wait sheets Greet and Seat - Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc. Take Cash - Check out Guests at the register. Ask Guests, "How was your meal and service?" Thank Guests and invite them to return. Hospitality - Move through the dining room regularly and ensure Guests have all items needed. Be attentive - make Guests feel special. Sell Bakery - Offer specific suggestions for take-out bakery items. Efficiently package to-go orders. Clean - Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift. Ensures menus are clean Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Assists management with crew training, floor management, and is in charge when management is not present. Crew leaders perform hourly tasks keeping an eye open for employees who need direction. Duties: Opening: Cash reconciliation and bank deposits; supervises morning crew on set up of pizza make- ups, salad bar, buffet, sandwich station, spaghetti and beverage bar. Assists management during lunch rush performing hourly duties while assisting with floor management. Afternoon: Independently supervises restaurant operation during slow periods in the afternoon. Evening: Assists management with floor management of hourly employees, assists with training at all times, performs hourly duties during peak times while assisting with floor management. Late evening: Independently supervises restaurant operations through slower late evening hours and through closing; supervises cleanup, both as you go and scheduled deep cleaning; secures cash and building; records labor and hourly sales data. Other responsibilities: Helps supervise all prep work; makes sure all deliveries are checked and dated; assists in training sessions; helps maintain a clean restaurant; reads and understands all operation manuals; helps Abby's maintain the finest quality, the best service and a clean restaurant at all times. A crew leader does not: Hire, fire, order supplies, complete patrol input, make contracts or agreements, schedule employees. Crew Leaders Benefit to the stores: Crew leaders allow management to be in their restaurants during peak times only, which is when they are needed. This allows them to be away during the restaurants slow periods. Crew leaders help Abby's during our peak times to ensure good quality food, good service, and a clean restaurant. Scheduling: Morning: 7a.m. to 9a.m. until evening shift arrives depending upon the store, but early enough to open the store by 11:00. Evening: 5p.m. until closing or whenever the evening rush starts until closing or clean up is finished. PIe1fd2d3ea1-
Mar 28, 2024
Full time
Assists management with crew training, floor management, and is in charge when management is not present. Crew leaders perform hourly tasks keeping an eye open for employees who need direction. Duties: Opening: Cash reconciliation and bank deposits; supervises morning crew on set up of pizza make- ups, salad bar, buffet, sandwich station, spaghetti and beverage bar. Assists management during lunch rush performing hourly duties while assisting with floor management. Afternoon: Independently supervises restaurant operation during slow periods in the afternoon. Evening: Assists management with floor management of hourly employees, assists with training at all times, performs hourly duties during peak times while assisting with floor management. Late evening: Independently supervises restaurant operations through slower late evening hours and through closing; supervises cleanup, both as you go and scheduled deep cleaning; secures cash and building; records labor and hourly sales data. Other responsibilities: Helps supervise all prep work; makes sure all deliveries are checked and dated; assists in training sessions; helps maintain a clean restaurant; reads and understands all operation manuals; helps Abby's maintain the finest quality, the best service and a clean restaurant at all times. A crew leader does not: Hire, fire, order supplies, complete patrol input, make contracts or agreements, schedule employees. Crew Leaders Benefit to the stores: Crew leaders allow management to be in their restaurants during peak times only, which is when they are needed. This allows them to be away during the restaurants slow periods. Crew leaders help Abby's during our peak times to ensure good quality food, good service, and a clean restaurant. Scheduling: Morning: 7a.m. to 9a.m. until evening shift arrives depending upon the store, but early enough to open the store by 11:00. Evening: 5p.m. until closing or whenever the evening rush starts until closing or clean up is finished. PIe1fd2d3ea1-
We are currently looking to build and strengthen our team with another Sous Chef. The Sous Chef reports directly to the Executive Chef & works collaboratively with the Restaurant Management Team to achieve common goals. This role is integral to the operation of Mack's Bingo with an emphasis on cultivating a work environment that provides direction and purpose, nurtures growth, and fosters teamwork. The ideal candidate is someone who enjoys a team driven environment and is passionate about making this the best work experience they can for others. Someone who has significant management experience is preferred but not required. Kitchen and personnel management experience is required for this position. RESPONSIBILITIES Ensure that day-to-day operations run smoothly and efficiently while promoting the culture, values, and mission of Farms Work Wonders Coordinating hiring, scheduling, and training procedures in conjunction with the Executive Chef Oversee and guide the performance of the BOH team during the assigned shift Oversee BOH opening and/or closing procedures, ensuring that all tasks are completed accurately and efficiently Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources Knowledge and capacity to cover a hot or cold station should the need present itself Provide training, coaching, and feedback to ensure high quality standards Monitor the back of house area to ensure cleanliness, proper setup, and adherence to health and safety standards Monitor team attendance, punctuality, and adherence to company policies Collaboratively develop common goals and objectives with the management team for individual and enterprise success Support the development of Junior Crew members Conduct or participate in team check-in's and performance reviews to monitor performance goals and skill development Grow and maintain partnerships with all corresponding FWW departments and enterprises; assist Executive Chef in driving communication between the Bakery, Front of House and all Farms Work Wonders departments and enterprises Monitor inventory levels, track supply usage, and place orders as needed to avoid shortages Collaborate with the Executive Chef on menu research & development for Mack's Bingo Kitchen & any offsite events. Collaborate with Executive Chef regarding sourcing & vendor relationships EXPECTED WORK SCHEDULE The Sous Chef is a full-time position and expected to work a minimum of 40 hours week, 5 days a week (Mornings & Evenings) inclusive of weekends and some government holidays. The anticipated schedule would be Wednesday through Sunday, but subject to change. KEY QUALIFICATIONS Previous experience in a culinary management position. Minimum of 3 years experience in a culinary environment. Ability to work in a standing environment for 8 hours. Must obtain Food Handlers License (cost is absorbed by Farms Work Wonders) Ability to perform & execute basic cooking skills, including cooking on the line Must be able to work independently. Desire to work in a team driven environment with a focus on support and guidance. Most positions at FWW require you to be 18 years or old and have a valid driver's license COMPENSATION This position is classified as exempt with an annual salary starting at $45,000. In addition to competitive pay, we offer the following benefits for regular, full-time employees: generous paid time off structure employer-paid medical and life insurance dental and vision insurance short-term disability discount on items in the market paid training and scholarship opportunities HOUSING Housing options may be available. ABOUT FARMS WORK WONDERS Farms Work Wonders is a nonprofit social enterprise whose mission is to ignite the spark of curiosity in Appalachian youth so they see themselves and their future in new and exciting ways. We create living classrooms to provide real-life learning experiences and generate proceeds that are 100% reinvested back into the local community. In 2016, Farms Work Wonders launched the Wardensville Garden Market project-an organic farm, market, and bakery that has currently created over 100 local, good-paying jobs with most held by local high school students, and we continue to grow. Farms Work Wonders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Mar 22, 2024
Full time
We are currently looking to build and strengthen our team with another Sous Chef. The Sous Chef reports directly to the Executive Chef & works collaboratively with the Restaurant Management Team to achieve common goals. This role is integral to the operation of Mack's Bingo with an emphasis on cultivating a work environment that provides direction and purpose, nurtures growth, and fosters teamwork. The ideal candidate is someone who enjoys a team driven environment and is passionate about making this the best work experience they can for others. Someone who has significant management experience is preferred but not required. Kitchen and personnel management experience is required for this position. RESPONSIBILITIES Ensure that day-to-day operations run smoothly and efficiently while promoting the culture, values, and mission of Farms Work Wonders Coordinating hiring, scheduling, and training procedures in conjunction with the Executive Chef Oversee and guide the performance of the BOH team during the assigned shift Oversee BOH opening and/or closing procedures, ensuring that all tasks are completed accurately and efficiently Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources Knowledge and capacity to cover a hot or cold station should the need present itself Provide training, coaching, and feedback to ensure high quality standards Monitor the back of house area to ensure cleanliness, proper setup, and adherence to health and safety standards Monitor team attendance, punctuality, and adherence to company policies Collaboratively develop common goals and objectives with the management team for individual and enterprise success Support the development of Junior Crew members Conduct or participate in team check-in's and performance reviews to monitor performance goals and skill development Grow and maintain partnerships with all corresponding FWW departments and enterprises; assist Executive Chef in driving communication between the Bakery, Front of House and all Farms Work Wonders departments and enterprises Monitor inventory levels, track supply usage, and place orders as needed to avoid shortages Collaborate with the Executive Chef on menu research & development for Mack's Bingo Kitchen & any offsite events. Collaborate with Executive Chef regarding sourcing & vendor relationships EXPECTED WORK SCHEDULE The Sous Chef is a full-time position and expected to work a minimum of 40 hours week, 5 days a week (Mornings & Evenings) inclusive of weekends and some government holidays. The anticipated schedule would be Wednesday through Sunday, but subject to change. KEY QUALIFICATIONS Previous experience in a culinary management position. Minimum of 3 years experience in a culinary environment. Ability to work in a standing environment for 8 hours. Must obtain Food Handlers License (cost is absorbed by Farms Work Wonders) Ability to perform & execute basic cooking skills, including cooking on the line Must be able to work independently. Desire to work in a team driven environment with a focus on support and guidance. Most positions at FWW require you to be 18 years or old and have a valid driver's license COMPENSATION This position is classified as exempt with an annual salary starting at $45,000. In addition to competitive pay, we offer the following benefits for regular, full-time employees: generous paid time off structure employer-paid medical and life insurance dental and vision insurance short-term disability discount on items in the market paid training and scholarship opportunities HOUSING Housing options may be available. ABOUT FARMS WORK WONDERS Farms Work Wonders is a nonprofit social enterprise whose mission is to ignite the spark of curiosity in Appalachian youth so they see themselves and their future in new and exciting ways. We create living classrooms to provide real-life learning experiences and generate proceeds that are 100% reinvested back into the local community. In 2016, Farms Work Wonders launched the Wardensville Garden Market project-an organic farm, market, and bakery that has currently created over 100 local, good-paying jobs with most held by local high school students, and we continue to grow. Farms Work Wonders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. The Host will also assist the servers as needed with serving, water service and resetting tables. Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year minimum of customer service experience preferably within the hospitality industry. Excellent communication and presentation skills. Highly motivated and flexible, possessing the ability to take initiative. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following: Email, ADP and job related software or equipment. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve quickly. Position Duties include, but not limited to: Adhere to the Steps of Service: Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP Opening spiel should include food & drink features, menu explanation/family style dining & suggestions Water should be poured within 2 minutes of the guest being sat The order should be taken in its entirety. App, salads, entrees Bread service before apps, but after order is taken All silverware and share plates need to be set after the order is taken, and before food arrives Apps should be fully cleared as well as bread service if they are done All silverware and share plates are set before entrees arrive (table is marked/mis en place) Everything needs to be cleared except cocktail glasses / water glasses before crumbing Crumb table (this happens between every course) Present dessert menus/ verbal features and ice cream flavors Set for dessert Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill Pick up closed check before guests leave and give a final farewell Water and wine service needs to be maintained throughout the evening, even after the bill is paid. Water carafes should only be placed on the table for large parties and upon guest request Bread service should be maintained as long as guest wish/when finished start clearing Perform side-work. Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso) Assist with orders to go, as needed. Assist with drink preparation that may include bar and barista service. Seat guests and help with answering phones as business demands. Perform other duties as assigned. Communicate with support crew and management. Actively participate in training and development programs and maximizing opportunities for self-development Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication. Ensure full compliance to Company's operating controls, SOP's, policies, procedures, and service standards. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work when needed which may include nights, weekends, and holidays. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes. Other Important Information: • Seasonal Bonus Program: Hourly employees are able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. The range for Summer Season is May 15th to October 15th. • Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. • Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages $2-$6 per hour worked, dependent on business levels and LMR staffing count. • Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. • Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period. • Uniforms: Uniforms are provided, but you may need some personal items to go with them. Please discuss with your hiring manager.
Mar 19, 2024
Full time
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. The Host will also assist the servers as needed with serving, water service and resetting tables. Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year minimum of customer service experience preferably within the hospitality industry. Excellent communication and presentation skills. Highly motivated and flexible, possessing the ability to take initiative. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following: Email, ADP and job related software or equipment. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve quickly. Position Duties include, but not limited to: Adhere to the Steps of Service: Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP Opening spiel should include food & drink features, menu explanation/family style dining & suggestions Water should be poured within 2 minutes of the guest being sat The order should be taken in its entirety. App, salads, entrees Bread service before apps, but after order is taken All silverware and share plates need to be set after the order is taken, and before food arrives Apps should be fully cleared as well as bread service if they are done All silverware and share plates are set before entrees arrive (table is marked/mis en place) Everything needs to be cleared except cocktail glasses / water glasses before crumbing Crumb table (this happens between every course) Present dessert menus/ verbal features and ice cream flavors Set for dessert Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill Pick up closed check before guests leave and give a final farewell Water and wine service needs to be maintained throughout the evening, even after the bill is paid. Water carafes should only be placed on the table for large parties and upon guest request Bread service should be maintained as long as guest wish/when finished start clearing Perform side-work. Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso) Assist with orders to go, as needed. Assist with drink preparation that may include bar and barista service. Seat guests and help with answering phones as business demands. Perform other duties as assigned. Communicate with support crew and management. Actively participate in training and development programs and maximizing opportunities for self-development Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication. Ensure full compliance to Company's operating controls, SOP's, policies, procedures, and service standards. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work when needed which may include nights, weekends, and holidays. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes. Other Important Information: • Seasonal Bonus Program: Hourly employees are able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. The range for Summer Season is May 15th to October 15th. • Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. • Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages $2-$6 per hour worked, dependent on business levels and LMR staffing count. • Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. • Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period. • Uniforms: Uniforms are provided, but you may need some personal items to go with them. Please discuss with your hiring manager.
Join our Oyster Shucker Team! Our Oyster Bar Team earns the same tip share as our bartenders and servers. Our Oyster Bar Shuckers are rockstars. They are guest facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners that are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in depth knowledge of the oysters we offer on our menus. Oyster Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job. In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and a memorable dining experiences. VENUE Grand Banks Grand Banks is a celebrated oyster bar aboard a historic sailboat docked in Tribeca. Named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine and one of the "Best Waterfront Restaurants in the World" by CNN Travel, Grand Banks features sustainably harvested oysters, nautically inspired cocktails, and awe-inspiring views. COMPANY Crew Crew is an innovative hospitality group that creates and operates experience focused restaurants and nautical ventures in New York and beyond. With a focus on stunning locations, committed employees, engaged leadership, and appealing food and beverage offerings, Crew has created an outstanding work environment with leading industry pay and great opportunities for advancement. Crew is built on a simple premise: creating experiences that we love and sharing them with the world. Whether it's sipping cocktails on a historic schooner overlooking New York Harbor or enjoying sustainable oysters in a cozy New Orleans hideaway, we focus on making the places we wish existed. Crew's award-winning restaurants include Grand Banks (Tribeca), Holywater (Tribeca), Pilot (Brooklyn Heights), High Tide (Dumbo), Drift In (West Village), Island Oyster, (Governors Island), and Seaworthy (New Orleans). And there are more on the way. Crew's flagship restaurant, Grand Banks, was named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine, one of the "Best Waterfront Restaurants in the World" by CNN Travel, "Best Outdoor Dining in New York City" by The Village Voice, "Best Oyster Bar in New York City" by The New York Observer, and one of the "Three Best Bars in New York" by Conde Nast Traveler. Seaworthy topped Eater's monthly Heatmap of New Orleans Restaurants for six months post opening, and was named "Seafood Restaurant of the Year" by New Orleans Magazine, and one of New Orleans "Five Best New Restaurants" by the Times Picayune. Vogue has named Grand Banks, Island Oyster, and Pilot the top three places to drink outside in New York City; AM New York named Pilot the Best Boat Bar in New York City; and Island Oyster was nominated for a James Beard Foundation Award for Restaurant Design. Holywater, Crew's most recent venture, spent it's first six months on Eaters list of NYC's Hottest New Cocktail bars and it's launch was celebrated by The New York Times, Town & Country, Elle Decor, and more. DETAILS Job Overview Position Summary Our oyster bar shucking team are rockstars. They are guest-facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners who are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in-depth knowledge of the oysters we offer on our menus. Oyster Bar Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job. In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and memorable dining experiences. Must love sunsets. Essential Duties & Responsibilities Execute proficient oyster shucking and plating duties in a fast-paced environment while upholding Crew's service standards and ensuring exceptional guest satisfaction. Mastering knowledge of Crew oyster offerings including name, origin and tasting notes Learn and maintain knowledge of Crew food and beverage menu items Engage with guests in a courteous and knowledgeable manner, warmly welcoming them, providing menu insights, making recommendations, and addressing inquiries with clarity and confidence Skillfully manage order-taking and fulfillment while maintaining a tidy and well-organized workstation Regularly clear and sanitize guest bar area in front of your station, set and reset silverware and glassware, refill waters and maintain a tidy station for seated and upcoming guests Maintain a clean and polished professional appearance at all times, adhering to Crew established dress and uniform policies Comply with Department of Health established standards for food preparation, handling techniques and safety protocols particularly with regards to the handling of fresh oysters Set up your station in a timely manner and according to Crew specifications including proper levels of ice, adequate product stock and necessary accompaniments specific to your station Maintain safety and DOH health compliance at your station at all times, including proper oyster knife handling and storage, wearing gloves while handling food, proper set of hand wash and sanitizer stations. Communicate and collaborate effectively and professionally with colleagues and management to ensure a smooth and seamless operation and workflow Assist fellow team members when necessary to ensure unparalleled guest experience Breakdown station entirely, perform cleaning tasks of your area at the conclusion of each service leaving station clean and completely free of loose equipment and debris Store food from your station properly and safely according to Crew training and DOH standards Properly discard of all trash and oyster shells according to venue protocol Minimum Qualifications Ability to perform essential job functions when working in a high business volume, fast-paced environment Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions Able to lift 30+ lbs. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Familiarity with knife handling protocols and skills Knowledge of or willingness to learn about Oysters Must love sunsets Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook Willingness to work in outdoor climate conditions Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds. Benefits Paid Safe and Sick Leave Commuter Benefits Employee Discount
Mar 14, 2024
Full time
Join our Oyster Shucker Team! Our Oyster Bar Team earns the same tip share as our bartenders and servers. Our Oyster Bar Shuckers are rockstars. They are guest facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners that are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in depth knowledge of the oysters we offer on our menus. Oyster Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job. In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and a memorable dining experiences. VENUE Grand Banks Grand Banks is a celebrated oyster bar aboard a historic sailboat docked in Tribeca. Named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine and one of the "Best Waterfront Restaurants in the World" by CNN Travel, Grand Banks features sustainably harvested oysters, nautically inspired cocktails, and awe-inspiring views. COMPANY Crew Crew is an innovative hospitality group that creates and operates experience focused restaurants and nautical ventures in New York and beyond. With a focus on stunning locations, committed employees, engaged leadership, and appealing food and beverage offerings, Crew has created an outstanding work environment with leading industry pay and great opportunities for advancement. Crew is built on a simple premise: creating experiences that we love and sharing them with the world. Whether it's sipping cocktails on a historic schooner overlooking New York Harbor or enjoying sustainable oysters in a cozy New Orleans hideaway, we focus on making the places we wish existed. Crew's award-winning restaurants include Grand Banks (Tribeca), Holywater (Tribeca), Pilot (Brooklyn Heights), High Tide (Dumbo), Drift In (West Village), Island Oyster, (Governors Island), and Seaworthy (New Orleans). And there are more on the way. Crew's flagship restaurant, Grand Banks, was named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine, one of the "Best Waterfront Restaurants in the World" by CNN Travel, "Best Outdoor Dining in New York City" by The Village Voice, "Best Oyster Bar in New York City" by The New York Observer, and one of the "Three Best Bars in New York" by Conde Nast Traveler. Seaworthy topped Eater's monthly Heatmap of New Orleans Restaurants for six months post opening, and was named "Seafood Restaurant of the Year" by New Orleans Magazine, and one of New Orleans "Five Best New Restaurants" by the Times Picayune. Vogue has named Grand Banks, Island Oyster, and Pilot the top three places to drink outside in New York City; AM New York named Pilot the Best Boat Bar in New York City; and Island Oyster was nominated for a James Beard Foundation Award for Restaurant Design. Holywater, Crew's most recent venture, spent it's first six months on Eaters list of NYC's Hottest New Cocktail bars and it's launch was celebrated by The New York Times, Town & Country, Elle Decor, and more. DETAILS Job Overview Position Summary Our oyster bar shucking team are rockstars. They are guest-facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners who are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in-depth knowledge of the oysters we offer on our menus. Oyster Bar Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job. In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and memorable dining experiences. Must love sunsets. Essential Duties & Responsibilities Execute proficient oyster shucking and plating duties in a fast-paced environment while upholding Crew's service standards and ensuring exceptional guest satisfaction. Mastering knowledge of Crew oyster offerings including name, origin and tasting notes Learn and maintain knowledge of Crew food and beverage menu items Engage with guests in a courteous and knowledgeable manner, warmly welcoming them, providing menu insights, making recommendations, and addressing inquiries with clarity and confidence Skillfully manage order-taking and fulfillment while maintaining a tidy and well-organized workstation Regularly clear and sanitize guest bar area in front of your station, set and reset silverware and glassware, refill waters and maintain a tidy station for seated and upcoming guests Maintain a clean and polished professional appearance at all times, adhering to Crew established dress and uniform policies Comply with Department of Health established standards for food preparation, handling techniques and safety protocols particularly with regards to the handling of fresh oysters Set up your station in a timely manner and according to Crew specifications including proper levels of ice, adequate product stock and necessary accompaniments specific to your station Maintain safety and DOH health compliance at your station at all times, including proper oyster knife handling and storage, wearing gloves while handling food, proper set of hand wash and sanitizer stations. Communicate and collaborate effectively and professionally with colleagues and management to ensure a smooth and seamless operation and workflow Assist fellow team members when necessary to ensure unparalleled guest experience Breakdown station entirely, perform cleaning tasks of your area at the conclusion of each service leaving station clean and completely free of loose equipment and debris Store food from your station properly and safely according to Crew training and DOH standards Properly discard of all trash and oyster shells according to venue protocol Minimum Qualifications Ability to perform essential job functions when working in a high business volume, fast-paced environment Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions Able to lift 30+ lbs. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Familiarity with knife handling protocols and skills Knowledge of or willingness to learn about Oysters Must love sunsets Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook Willingness to work in outdoor climate conditions Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds. Benefits Paid Safe and Sick Leave Commuter Benefits Employee Discount
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details