The Pint Public House Toronto
Toronto, Ontario (ON)
Apr 23, 2024
Full time
Reports to: The Kitchen Manager. Main Purpose of the Job: The Sous Chef assists the Head Chef in all aspects of the Kitchen operation of a large scale, full service restaurant and sports bar, including but not limited to: • Reaching all financial goals outlined in the annual operating budget • Accountable for specific areas of P&L such as cost of food and kitchen labour • Research, prepares and implements recipes that capture the company's food philosophy • Training and execution of new and stablished recipes • Procures the best available products while maintaining cost of goods targets outlined in annual budget • Oversees maintenance and repairs program for kitchen equipment • Creates and promotes a positive atmosphere for team members, guests, supplier and all business partners and associates alike • Resolve any guest concerns, complains or special request in a professional and efficient manner. • Understands and upholds all internal policies and procedures, holds all team members accountable equally and fairly. • Understands and upholds all regulations and requirements stablished by local, provincial and federal authorities, including but not limited to: Ontario ESA 2000, WSIB, DineSafe and Smart Serve. • Oversees front and back of the house restaurant staff including servers, bartenders, food runners, hosts, server assistance, cooks, dishwashers and bar-backs Reports to: Store Head Chef. Duties and Responsibilities: • Documents, investigates, escalates and resolves all employee and guests incidents • Ensures exceptional service standards are consistently met and that activities are carried out effectively and safely • Inspects kitchen storage areas to ensure compliance with health and safety regulations • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications • Reviews financial information such as sales, inventory, labour cost and cost of goods to monitor budget • Meets with dining room and bar personnel to plan restaurant activities and special events. • Performs other duties as required or assigned Qualifications and Certificates • 2+ years of management experience in a fast pace restaurant environment • Culinary degree or equivalent experience • High level of costumer service, demonstrated by their ability to listen, deal and resolve guest comments, concerns or complains • Outstanding communication. Fluent in English is a must (written and spoken), knowledge of a second language is a plus • Leadership and problem-solving skills • High school diploma • Knowledge of craft beer Must complete the following courses or certifications prior to join our team: • Food handler certification - • Smart Serve - • WHMIS - • AODA - • Workplace Violence & Harassment Working Conditions: • Cold conditions: Keg fridge, beer fridge, cold room & patio in the winter months. • Hot conditions: Patio during the summer months • Chemicals: We have a range of chemicals and will train you to use them safely and effectively. • Schedule: Must be able to work a minimum of 8 hours shifts that range from, early morning starts (7am) to late night finishes (3/4am). Work week consists of five shifts, a minimum of 48 hours, however hours may change based on business levels. Physical Requirements Strength Guidelines • Able to lift 50 lbs • Able to work on feet at a fast pace for 8 hours. Breaks will be provided as per ESA 2000. Motion Parameters • Have the ability to climb stairs frequently throughout the shift. • The job may require squatting, kneeling, standing & walking • Must be confident in carrying a tray. • Will be required to work at a high output fast paced • Have a sense of urgency Vision and Hearing Requirements • Will be required to read beverage recipes and adhere to them at all times • Will be required to communicate with colleagues so an efficient service can run • Will be required to operate the point of sale system and take credit card payments Psychological Demands • Will be required to lead a shift. e.g making sure all duties are completed and signed off on by delegated staff. • Have a strong mindset. The job can be challenging at times. • Able to focus while having other tasks to-do.