Join our team and experience why Sunriver Resort was named Top 100 Businesses to Work for in Oregon 2024! Join our expanding Caldera Spring's team an receive amazing benefits like free golf, free recreation rentals, 50% food and beverage, and more! The Piney's Café Pool Server is responsible for performing general cashier and serving duties in Piney's Café. They is responsible for ensuring the standards of service in assigned outlets. The Piney's Café Pool Server will assist with maintaining the AAA Four Diamond standards. They will always conduct themselves in manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment They shall strive to provide exceptional service to both internal and external guests at all times. They are responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice! Takes guests orders using POS system Receives proper and accurate payment from guests Distributes appropriate change Accurately reports tips and hours each shift using proper documents Adheres to OLCC and Sunriver Resort policies and procedures Ensures bookkeeping policies and procedures are followed daily Assists chefs/cooks with food preparation Provides pool service to guests of The Forest House Counts money in cash drawers at the beginning of shift and end of shift to ensure the amounts are correct and there is adequate change Adheres to proper cash drop procedures and closing out daily procedure Serves guests food and beverages tableside/lounge chair side Wipes down all surfaces to ensure the cleanliness of the facility Informs and promotes guests of any specials Checks guests' identification to ensure minimum age requirement for consumption of alcoholic beverages Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation Processes dishes through washer and puts away dishes, glassware and equipment Familiarizes him/herself with menu Maintains knowledge of beer/wine/signature cocktails offered Offers creative selling of products to guests Answers questions and/or makes recommendations on menus as needed Explains how various menu items are prepared, describing cooking methods and ingredients Takes into consideration any special request, dietary issues made by the guest Provides general resort information for guests Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest Maintains an up to date working knowledge of all resort amenities as well as any special events Interacts with resort staff in a professional manner, assisting other departments with necessary information Restocks stations as necessary Up sells other resort services and amenities to guests Ensures final quality check on food and beverage prior to serving guests Addresses any guest issue promptly and with concern High school education required Prior hospitality experience preferred At least six months food & beverage experience preferred At least one year customer service experience preferred At least six months POS system experience preferred Must be 21 years of age Must be able to work in a fast paced environment Must have or be able to obtain prior to start date a valid OLCC card Must have or be able to obtain prior to start date a valid Oregon Food Handler's permit Ability to work a flexible schedule that may include evenings, weekends and holidays Must be able to frequently lift and carry up to 10 lbs and occasionally up to 30 lbs Must be able to occasionally push/pull up to 50 lbs
Apr 23, 2024
Full time
Join our team and experience why Sunriver Resort was named Top 100 Businesses to Work for in Oregon 2024! Join our expanding Caldera Spring's team an receive amazing benefits like free golf, free recreation rentals, 50% food and beverage, and more! The Piney's Café Pool Server is responsible for performing general cashier and serving duties in Piney's Café. They is responsible for ensuring the standards of service in assigned outlets. The Piney's Café Pool Server will assist with maintaining the AAA Four Diamond standards. They will always conduct themselves in manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment They shall strive to provide exceptional service to both internal and external guests at all times. They are responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice! Takes guests orders using POS system Receives proper and accurate payment from guests Distributes appropriate change Accurately reports tips and hours each shift using proper documents Adheres to OLCC and Sunriver Resort policies and procedures Ensures bookkeeping policies and procedures are followed daily Assists chefs/cooks with food preparation Provides pool service to guests of The Forest House Counts money in cash drawers at the beginning of shift and end of shift to ensure the amounts are correct and there is adequate change Adheres to proper cash drop procedures and closing out daily procedure Serves guests food and beverages tableside/lounge chair side Wipes down all surfaces to ensure the cleanliness of the facility Informs and promotes guests of any specials Checks guests' identification to ensure minimum age requirement for consumption of alcoholic beverages Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation Processes dishes through washer and puts away dishes, glassware and equipment Familiarizes him/herself with menu Maintains knowledge of beer/wine/signature cocktails offered Offers creative selling of products to guests Answers questions and/or makes recommendations on menus as needed Explains how various menu items are prepared, describing cooking methods and ingredients Takes into consideration any special request, dietary issues made by the guest Provides general resort information for guests Offers warm and sincere welcome/farewell for all guests including use of guest name & good eye contact with each guest Maintains an up to date working knowledge of all resort amenities as well as any special events Interacts with resort staff in a professional manner, assisting other departments with necessary information Restocks stations as necessary Up sells other resort services and amenities to guests Ensures final quality check on food and beverage prior to serving guests Addresses any guest issue promptly and with concern High school education required Prior hospitality experience preferred At least six months food & beverage experience preferred At least one year customer service experience preferred At least six months POS system experience preferred Must be 21 years of age Must be able to work in a fast paced environment Must have or be able to obtain prior to start date a valid OLCC card Must have or be able to obtain prior to start date a valid Oregon Food Handler's permit Ability to work a flexible schedule that may include evenings, weekends and holidays Must be able to frequently lift and carry up to 10 lbs and occasionally up to 30 lbs Must be able to occasionally push/pull up to 50 lbs
This position requires the ability to work in an outdoor space What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the rooftop bar, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Ability to work majority of shift outdoors Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. CA Food Handler and RBS Alcohol Certifications required. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count. The hourly pay range for this role is $16.00 to $16.00. This range is only applicable for jobs to be performed in Sacramento, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and hotel room and parking discounts to eligible employees. You can apply for this role through (or through if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Apr 23, 2024
Full time
This position requires the ability to work in an outdoor space What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the rooftop bar, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Ability to work majority of shift outdoors Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. CA Food Handler and RBS Alcohol Certifications required. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count. The hourly pay range for this role is $16.00 to $16.00. This range is only applicable for jobs to be performed in Sacramento, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and hotel room and parking discounts to eligible employees. You can apply for this role through (or through if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Take a peek into our colleague experience as a Full-time Pool Server: What does the role entail? Pool servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. A pool servers will engage in casual conversation and create the pool experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. If you have experience as a server in a restaurant, we'd love to hear from you! At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in pool server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Qualifications Your experience: A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to push and pull heavy objects. Ability to stand for long periods of time and walk long distances. Ability to work in the Sun. Open availability including weekdays, weekends and holidays. Previous related serving experience required. Knowledge in food, wine and spirits required. Must have leadership and training skills. Must have a valid CA Food Handler Card. What You Will Love About Us Flexible work schedules Discount hotel stays for colleagues, friends and family Uniform provided and laundry is taken care of in house Complimentary parking Complimentary meals during work hours Hyatt Perks which includes thousands of national and local partners for various discounts. Wellbeing "Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose" 401(k) Retirement plan & Hyatt stock purchase plan. Development "Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice." Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities A wide range of development tools through the Hyatt Learning platform for all colleagues Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant. Diversity "Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all" Hyatt is an equal opportunity and affirmative action employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, status of any other group protected by law. Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 9th year in the row. The Human Rights Campaign has honored Hyatt among "The Best Places to Work" for LGBTQ equality in 2022, for the 18th consecutive year. Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board - from whom we hire and develop, the organizations we support, and whom we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care of with teams that achieve and grown together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. We Welcome you: Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to push and pull heavy objects. Ability to stand for long periods of time and walk long distances. Ability to work in the Sun. Open availability including weekdays, weekends and holidays. Previous related serving experience required. Knowledge in food, wine and spirits required. Must have leadership and training skills. Must have a valid CA Food Handler Card.
Apr 20, 2024
Full time
Take a peek into our colleague experience as a Full-time Pool Server: What does the role entail? Pool servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. A pool servers will engage in casual conversation and create the pool experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. If you have experience as a server in a restaurant, we'd love to hear from you! At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in pool server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Qualifications Your experience: A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to push and pull heavy objects. Ability to stand for long periods of time and walk long distances. Ability to work in the Sun. Open availability including weekdays, weekends and holidays. Previous related serving experience required. Knowledge in food, wine and spirits required. Must have leadership and training skills. Must have a valid CA Food Handler Card. What You Will Love About Us Flexible work schedules Discount hotel stays for colleagues, friends and family Uniform provided and laundry is taken care of in house Complimentary parking Complimentary meals during work hours Hyatt Perks which includes thousands of national and local partners for various discounts. Wellbeing "Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose" 401(k) Retirement plan & Hyatt stock purchase plan. Development "Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice." Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities A wide range of development tools through the Hyatt Learning platform for all colleagues Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant. Diversity "Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all" Hyatt is an equal opportunity and affirmative action employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, status of any other group protected by law. Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others. Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 9th year in the row. The Human Rights Campaign has honored Hyatt among "The Best Places to Work" for LGBTQ equality in 2022, for the 18th consecutive year. Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board - from whom we hire and develop, the organizations we support, and whom we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care of with teams that achieve and grown together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. We Welcome you: Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to push and pull heavy objects. Ability to stand for long periods of time and walk long distances. Ability to work in the Sun. Open availability including weekdays, weekends and holidays. Previous related serving experience required. Knowledge in food, wine and spirits required. Must have leadership and training skills. Must have a valid CA Food Handler Card.
Starting at $7.25 per hour plus tips Requires flexibility to work various shifts. In this fast-paced, high energy environment where great guest service is essential, how do we ensure our guests have a great dining experience? As a RuYi Server, you will have a genuine passion for guest service, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities ( Essential Functions) Take and serve food and beverage orders accurately. Greet guests with a friendly expression of acknowledgment. Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner. Operate and clean all equipment in server stations, including beverage dispensing systems and coffee machines. Use point-of-sale (POS) system to accurately enter orders, dispense correct change, and process credit card and other payment transactions. Ensure proper procedures are followed for handling of financial transactions, including balancing bank to sales report. Monitor responsible alcohol service to guests. Maintain a clean, well-stocked, and safe working environment. Maintain complete knowledge of menu items, beverage selections, specials, promotions, events, and policies. Maintain thorough knowledge of casino and hotel in order to answer guest inquiries and provide directions. Work at other venues as assigned, based on business needs. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent and 6 months of related experience are preferred. Experience with point-of-sale (POS) systems preferred. The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members professionally. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a point-of-sale (POS) system. The team member is frequently required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member will be exposed to, handle, and work with foods that are commonly classified as allergens, including but not limited to peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Apr 16, 2024
Full time
Starting at $7.25 per hour plus tips Requires flexibility to work various shifts. In this fast-paced, high energy environment where great guest service is essential, how do we ensure our guests have a great dining experience? As a RuYi Server, you will have a genuine passion for guest service, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities ( Essential Functions) Take and serve food and beverage orders accurately. Greet guests with a friendly expression of acknowledgment. Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner. Operate and clean all equipment in server stations, including beverage dispensing systems and coffee machines. Use point-of-sale (POS) system to accurately enter orders, dispense correct change, and process credit card and other payment transactions. Ensure proper procedures are followed for handling of financial transactions, including balancing bank to sales report. Monitor responsible alcohol service to guests. Maintain a clean, well-stocked, and safe working environment. Maintain complete knowledge of menu items, beverage selections, specials, promotions, events, and policies. Maintain thorough knowledge of casino and hotel in order to answer guest inquiries and provide directions. Work at other venues as assigned, based on business needs. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent and 6 months of related experience are preferred. Experience with point-of-sale (POS) systems preferred. The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members professionally. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a point-of-sale (POS) system. The team member is frequently required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member will be exposed to, handle, and work with foods that are commonly classified as allergens, including but not limited to peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.