Restaurant Supervisor

  • Austin, TX, USA
  • Oct 08, 2019
Full time Front Desk and Night Auditors Office and Administrative Support

Job Description

About our CompanyWe Make Hotels. Sydell Group builds and operates unique properties that are a reflection oftheir neighborhoods, a celebration of architecture and design, and a gathering place for visitorsfrom near and far. Our hotels are collaborations among exceptional talent from the creative,culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration anda sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winninghotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; Freehand Miami,Chicago, LA and New York; The Ned, London and Park MGM, Las Vegas; as well as theforthcoming NoMad London and LINE San Francisco.We are seeking a dynamic Restaurant Supervisor to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.ResponsibilitiesMust be courteous and gracious, maintaining a professional demeanor at all timesEstablish and maintain good communications and teamwork with fellow colleagues and other departments within the hotelMaintain open door communication with employeesUphold the highest standards of hospitality and service, constantly monitoring guest experienceEnforce training programs with the goal of constant improvement, both at the individual and group levelResponsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of serviceDevelop new and analyze existing procedures that will improve guest patronage under the guidelines of Companys policiesHandles guest complaints in the restaurant area as neededInspect and taste prepared foods to maintain quality standards and sanitation regulationsParticipate in weekly departmental meetingsAdhere to all standards of operations, policies and procedures, manuals, memos and verbal instructionsControl labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash controlAssist GM in interviewing, selecting, training, guiding, managing and scheduling personnelMonitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and rewardEnsure staff understands their job expectations before holding them accountableCore CompetenciesHigh School diploma or general education degree (GED)Two (2) years of related experience in hospitality or service industry preferredStrong communication skillsCollaborative spiritEthical ConductComputer Proficiency: Microsoft Office, Opera PMS, POSPositive AttitudeEye for DetailProblem solving abilitiesCompensation & BenefitsWe offer competitive wages and benefits while fostering a diverse and inclusive work experience.We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.About our BrandMore than a group of hotels, The LINE is a creative community built around a sense of discovery an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.