Host/ Reservationist

  • La Mar Cebicheria Peruana
  • San Francisco, CA, USA
  • Oct 06, 2019
Full time Hostesses

Job Description

HOST/HOSTESSThis position requires a high level of customer service skill, food service, and has a professional approach, as this position's purpose is to interact with our guests and ensure they have a great experience. At all times, Host/Hostess are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. This is a full-time position and requires the flexibility to work evenings, weekends -- we are closed 4 of the major holidays.Hosting DescriptionGreet all guests with enthusiasm and friendliness; answer guest questions about food, beverages, and facilities.Communicate with food and beverage staff to ensure guest satisfaction and communicate any problems, concerns or special needs.Provide the highest level of service and maintain a high degree of professionalism.Present and maintain an organized, positive, and welcoming atmosphere for Guests.Minimum QualificationsPrior customer service experience.COMPETENCIES/KNOWLEDGE, SKILLS & ABILITIESAbility to quickly and effectively meet the needs of guests.Flexible work style and attitude with a willingness to work as a member of a fast-paced team.Ability to work productively under pressure.Ability to be resourceful and utilize available resources in order to appropriately assist guests.Knowledge and willingness to be trained about the resources offered and provided.Excellent people skills and outgoing personality.Team player.Ability to communicate in English in the workplace.