HRI Hospitality
104 Market St, Shreveport, LA, USA
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
Hilton Shreveport is looking for an experienced Executive Housekeeper/Housekeeping Manager to join their property leadership team!
This role leads a team of 30 associates working to keep 311 guest rooms and public space clean and welcoming to our guests.
Job Title: Executive Housekeeper/Housekeeping Manager
Department: Housekeeping
Supervision Exercised: Assistant Housekeeping Manager, Housekeeping Supervisors, Housekeeping staff
Supervision Received: General Manager
JOB SUMMARY
Responsible for organization of cleanliness and maintenance on property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies and procedures with staff
• Direct and evaluate performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order and other written paperwork systems
• Provide quality control and care of linen, supplies and equipment
• Ensure compliance with safety program, identify hazardous conditions and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• 5 years previous housekeeping management experience in a full-service hotel
• Ability to directly supervise 20+ people:
• Experience using Opera and HotSOS preferred
HRI is an EOE M/F/D/V
Resolute Road Hospitality
Henderson, Nevada
Job Type Full-time Description The Hilton Garden Inn located in Henderson is looking to add to our hospitality family! This hotel is located just outside the heart of downtown Las Vegas, where you can enjoy a short drive to either the Las Vegas strip or The District at Green Valley Ranch for ample shopping and dining. We are looking for a passionate individual who would like to begin a career in the hospitality industry. If this sounds like you apply today! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW The Laundry Attendant is to keep linens washed, dried, ironed, folded, and stored in designated areas daily. They are to keep the laundry area and equipment clean and in good working order. The Laundry Attendant may be required to perform tasks, which involve exposure to visible blood contamination or reasonably anticipated blood contamination. He/she must be knowledgeable about OSHA Blood-borne Pathogen Standards, and must follow the required procedure for handling, cleaning, disposing, or moving of objects/materials and the clean-up of blood, infectious materials, or body fluids containing blood. This position must also be able to understand the English language. Being bilingual is desirable, but not a requirement of the job. Working in a hotel requires that you be available to work every day of the year, as the hotel never closes. The Laundry Attendant reports to the Head Housekeeper. ESSENTIAL FUNCTIONS Ensure total guest satisfaction by following the Head Housekeeper's requests Performs routine duties including, but not limited to, the following: washing, drying, folding and sorting linen and terry, treating stained linen Performs established work procedures and standards to maintain linen supply level appropriate for hotel's occupancy level Responsible for maintaining proper laundry chemical levels and reporting needed supplies to supervisor, before running out Reports potential safety hazards, repairs and equipment problems immediately to your supervisor Will keep equipment and laundry area clean, including the daily cleaning equipment at the end of the shift Must work with various cleaning chemicals and solutions and comply with EPA and OSHA regulations and other safety policies of Resolute Road Hospitality Follow all clean linen procedures including drying, ironing, folding, and storing all laundry in linen closets and designated areas by designated persons Must be qualified to operate various kinds and types of laundry equipment safely and properly KNOWLEDGE, SKILLS, and ABILITIES Consistently reports to work at the scheduled time in the proper uniform with nametag Represents the hotel in a positive manner at all times Communicates effectively with Front Desk and Maintenance as needed Performs special projects to maintain maximum service at all times Changes bed linens and shower curtains as assigned Provides support to the Houseman Collects soiled linen from Room Attendant carts Can be assigned projects of making beds, sanitizing coffee makers, or cleaning rooms Cleaning and restocking linen rooms Helps complete monthly inventory Acknowledge all guests with a smile PLEASE NOTE: The aforementioned general outline is not to be considered by the team member as all-inclusive. Team members may be required from time to time to execute tasks other than those duties specifically defined above. Should team member be asked to perform such a task, team member will comply with the request and do so to the best of his or her abilities. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking, up to the complete 8-hour shift or more if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally. OTHER Attendance is essential as part of our front-line team! Laundry Attendants will be required to work varying schedules based on needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Laundry Attendants is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 117RRHLASHE Salary Description $15.00
Job Type Full-time Description The Hilton Garden Inn located in Henderson is looking to add to our hospitality family! This hotel is located just outside the heart of downtown Las Vegas, where you can enjoy a short drive to either the Las Vegas strip or The District at Green Valley Ranch for ample shopping and dining. We are looking for a passionate individual who would like to begin a career in the hospitality industry. If this sounds like you apply today! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW The Laundry Attendant is to keep linens washed, dried, ironed, folded, and stored in designated areas daily. They are to keep the laundry area and equipment clean and in good working order. The Laundry Attendant may be required to perform tasks, which involve exposure to visible blood contamination or reasonably anticipated blood contamination. He/she must be knowledgeable about OSHA Blood-borne Pathogen Standards, and must follow the required procedure for handling, cleaning, disposing, or moving of objects/materials and the clean-up of blood, infectious materials, or body fluids containing blood. This position must also be able to understand the English language. Being bilingual is desirable, but not a requirement of the job. Working in a hotel requires that you be available to work every day of the year, as the hotel never closes. The Laundry Attendant reports to the Head Housekeeper. ESSENTIAL FUNCTIONS Ensure total guest satisfaction by following the Head Housekeeper's requests Performs routine duties including, but not limited to, the following: washing, drying, folding and sorting linen and terry, treating stained linen Performs established work procedures and standards to maintain linen supply level appropriate for hotel's occupancy level Responsible for maintaining proper laundry chemical levels and reporting needed supplies to supervisor, before running out Reports potential safety hazards, repairs and equipment problems immediately to your supervisor Will keep equipment and laundry area clean, including the daily cleaning equipment at the end of the shift Must work with various cleaning chemicals and solutions and comply with EPA and OSHA regulations and other safety policies of Resolute Road Hospitality Follow all clean linen procedures including drying, ironing, folding, and storing all laundry in linen closets and designated areas by designated persons Must be qualified to operate various kinds and types of laundry equipment safely and properly KNOWLEDGE, SKILLS, and ABILITIES Consistently reports to work at the scheduled time in the proper uniform with nametag Represents the hotel in a positive manner at all times Communicates effectively with Front Desk and Maintenance as needed Performs special projects to maintain maximum service at all times Changes bed linens and shower curtains as assigned Provides support to the Houseman Collects soiled linen from Room Attendant carts Can be assigned projects of making beds, sanitizing coffee makers, or cleaning rooms Cleaning and restocking linen rooms Helps complete monthly inventory Acknowledge all guests with a smile PLEASE NOTE: The aforementioned general outline is not to be considered by the team member as all-inclusive. Team members may be required from time to time to execute tasks other than those duties specifically defined above. Should team member be asked to perform such a task, team member will comply with the request and do so to the best of his or her abilities. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking, up to the complete 8-hour shift or more if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally. OTHER Attendance is essential as part of our front-line team! Laundry Attendants will be required to work varying schedules based on needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Laundry Attendants is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 117RRHLASHE Salary Description $15.00