Hiring Guest Services Agent at El Dorado Hotel!

  • El Dorado Hotel
  • Sonoma, CA 95476, USA
  • Oct 02, 2019
Full time Other

Job Description

Come Join our Team at El Dorado Hotel!Centrally located in the heart of beautiful Sonoma, right on the corner of the lively and historic Sonoma Square, the bustling activity of the plaza and nearby shops, wine tasting rooms and art galleries provide the ideal setting for this 27-room contemporary boutique hotel. The El Dorado’s cozy indoor aesthetic extends to its lush outdoor space featuring an expansive garden patio and a secluded, solar-heated saltwater pool.We offer a unique work environment that emphasizes the personal touch for our guests and a positive, professional and healthy work environment for our employees.If joining a team of talented and passionate hospitality and culinary professionals is attractive to you â€" this just might be the place for you!We are currently hiring a Guest Services Agent!This is a Part-Time position.The Guest Services Agent is responsible for providing high quality guest service as it pertains to checking in/out of hotel guests. This is the primary point of contact for guest communications including telephone & e-mail, mail/message service; taking hotel reservations; and concierge services in a gracious and professional manner. Verify guests’ registration information and take any further information required, such as identification and length of stay and take cash or process credit cards, provide the room key to the guests and guide them to their rooms and/or summon bell staff for assistance. Upon guest check out, ensure that all balances are paid and that the room key is returned. MINIMUM QUALIFICATIONS:At least 6 months experience in a similar capacity.Knowledge in PMS Opera would be a plus.El Dorado Hotel is part of Moana Restaurant Group and Mosaic Hotel Group’s collection of restaurants and hotels, one of the West's leading restaurant companies, operating over 30 unique restaurants and hotels with opportunities for career growth and advancement.We offer medical, dental, and vision benefits, a wellness program, 401(k) plan, and company discounts at our proprietary restaurants and hotels.