Barista Position with room for Growth

  • Mauerpark
  • San Francisco, CA, USA
  • Oct 02, 2019
Full time Barista

Job Description

Great Schedules | Flexible Hours | Part-Time Opportunities Available | Passionate Team | 18 or Older | Mauerpark is an equal opportunity employer | Join Our Team!Its fun to work at a cafe where teamwork thrives, diversity and community are embraced and you feel your creative ideas are welcomed!Who we are looking for: A Team Member who is dedicated to creating an exceptional customer experience. A Team Member who can be themselves and be sincere, genuine, kind, fun and humble. A Team Member who is willing to always learn, and contribute to improving Mauerpark and contribute fun ideas for the Team Members and community culture here.Who we are:We are a small, relaxed German-inspired cafe in the Castro District of San Francisco located by Dolores Park. At Mauerpark we can do our part by bringing people together, whether its over a cup of coffee, a local musicians performance, an art opening, a wine tasting, or by hosting a community event.Our Mission: to serve and build our community: whoever they are, wherever they are from, whoever they love--we are excited to welcome them here!Essential Functions -Customer Service and Sales: Engage with customers by welcoming them, providing warm, friendly and professional service and communications, understanding their needs and thanking them for their visit. Carry a friendly, energetic, personable demeanor and passion for great customer service, with a customer-first mentality always serving customers with respect, a smile and a sense of urgency. Determine customers needs by asking questions and sharing product knowledge and tasting notes regarding the menu. Contribute to an overall positive and collaborative team environment providing support through transparent communication and a positive, and proactive attitude. Take pride in every aspect of your work and perform it with energy and enthusiasm.Operational Excellence: Keep a professional overall presentation, by modeling friendly, respectful and business-appropriate communication with coworkers and customers. Follow all regulations, policies, and procedures regarding food handling, expiration date labeling, personal hygiene, safety, and proper sanitation. Maintain a clean and tidy environment through regular cleaning, weekly cleaning tasks, stocking food and sanitary products, and general maintenance. Complete Opening and Closing Checklists, writing shift notes for other employees, labeling Sold Out items on the menu board as needed. Have a thorough knowledge and understanding of Mauerparks menu/prices, including tasting notes, ingredients, allergens, and a general understanding of the German menu names listed. Participate actively in self-training to learn new and promotional products. Continually work to proactively expand product knowledge. Perform routine cleaning and on-going maintenance of coffee & espresso machines in keeping with our Andytown Coffee Training Lab standards and best practices. Perform required physical tasks during the work shift. Perform additional projects/duties as assigned by management and proactively execute additional tasks in down-time.Skills/Requirements:Dont worry if youve never been a Barista. Mauerpark is dedicated to teaching you our Andytown Coffee trained staff techniques so you feel ready to make beautiful drinks with confidence! Food Service or Retail experience preferred, not required. Maintain regular and consistent attendance and punctuality with or without reasonable accommodation. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Meet store operating policies and standards, including providing quality beverages, food products, cash handling, store safety and security, with or without reasonable accommodation. Ability to work quickly, adapt to changes in work pace, embrace and learn new information, multi-task and incorporate feedback into personal performance. Take pride in every aspect of your work and perform it with energy and enthusiasm. Available to perform many different tasks within the store during each shift.Physical Requirements: Ability to kneel, reach, bend, stoop, push and/or pull if possible. Ability to work in a standing position for long periods of time (up to 8 hours).Job Environment: Low-key to fast-paced work environment depending on time-of-day (busier on weekends). Operates in a kitchen environment, housed with equipment such as an oven/toaster, meat slicer, espresso machine, sous vide egg machine, soup warmer, blender and chefs knives. The employee is frequently exposed to moderate heat, steam, and noise. Requires frequent contact/immersion of hands in hot/cold water, sanitation solutions, meat products, wheat and nut products, and produce items. Involves some exposure to hazards or physical risks, which require following basic safety precautions.To be a successful Team Member at Mauerpark: Be extremely reliable and punctual. Enjoy working in a team-environment and building great professional relationships with Coworkers and Managers. Carry a friendly, energetic, personable demeanor, and passion for great customer service. Be able to work and adapt to change quickly, learn new information, multi-task and incorporate feedback into personal performance.**To be considered, please submit your resume and cover letter (required) for why you would be a great fit at Mauerpark to , or drop of at our 500 Church Street location.**If you like working with happy, enthusiastic people, and enjoy German culture and supporting community efforts, you'll enjoy your career with us!