JOB TITLE: Youth Coordinated Entry System Matcher (SPA 5)
REPORTS TO: YCES Program Manager/Regional Coordinator
STATUS: Full-time, 40hrs/wk
SUMMARY: Safe Place for Youth supports youth, ages 12-25, to transition off the streets
and into safe and stable housing/shelter and employment. The trauma-informed,
low-barrier programming offered at Safe Place for Youth is the first step to engage
youth experiencing or at-risk of homelessness into our continuum of supportive
services. Safe Place for Youth has expanding programming significantly in the last two
years and is now able to offer on-site housing assessment, housing navigation, and
housing retention services. Safe Place for Youth seeks dedicated, creative and
youth-focused team members willing to proactively assist youth transitioning off the
Oversee the matching of young people being served by the Youth
Coordinated Entry System to available safe and stable housing resources. YCES
Matcher will work closely with the SPA 5 YCES Regional Coordinator to ensure proper
implementation of YCES in SPA 5.
- Utilize active listening and reflection techniques to learn each member's housing needs and interests. Build individualized case plans around identified housing goals that include increasing mainstream benefits; gathering necessary documentation; connecting with education and employment services; and referring to physical and mental health services as needed.
- Complete the Next Steps Tool housing assessment, if not yet complete. Enter data into HMIS within 48 business hours.
- Work within the Youth Coordinated Entry System (CES) to link young people to transitional housing, rapid rehousing, and permanent supportive housing resources and help young people reunify with personal connections (family and friends) as appropriate.
- Develop close working relationships with local service providers, outreach workers, case managers, landlords and collaborative agencies.
- Collaborate with the case management team to provide ongoing case management services that will support successful housing outcomes, decrease social isolation, increase member's sense of self-efficacy, reduce homelessness recidivism and deter evictions.
- Utilize a harm reduction, trauma informed, housing first approach when working with youth and prioritize youth choice in their housing plan.
- Provide mediation and crisis intervention to youth as needed.
- Complete required forms thoroughly and completely. Maintain copies of all documentation (e.g. id's, birth certificates, receipts, leases, income verification) as required by the program.
- Retain thorough and diligent case notes to document progress towards housing and affiliated goals in SPY internal database and HMIS as needed (once every 30 days).
- Transport youth as necessary.
- Participate in community and collaborative meetings as directed.
- Complete and submit all required forms, case records, statistical reports and documentation to Program Managers as needed within designated time lines.
- Lead case conferencing meetings with SPY case managers as well as with partner agencies to help make new matches and to stay up to date on any needs that have come up with youth enrolled in a housing program.
- Work closely with LAHSA's matching team including sending regular data reports, attending required meetings, and implementing new policies and best practices as released.
- Develop and present trainings on YCES best practices for local services providers working with homeless youth.
- Maintain data on the progress of all matches sent as well as the housing status of all youth who have had the Next Step Tool in SPA 5, in addition to any other relevant data requests.
- Other duties as assigned.
- 2+ years experience or equivalent education in psychology, sociology or related field.
- 2+ years experience in case management, counseling or related experience.
- 2+ years experience providing direct services to high-risk youth including counseling and advocacy.
- Knowledge of social service resources for youth experiencing and at-risk of homelessness.
- Working knowledge of trauma- informed and harm reduction service models.
- Experience working with HMIS and advanced computer skills including word-processing, database operations, spreadsheet management and other software systems.
- Advanced verbal and written communication skills, including organizational, detail and interpersonal skills.
- Professional experience with data and project management.
- Professional experience working within and leading multi-disciplinary teams.
- Ability to work effectively with people of diverse races, ethnicities and sexual orientations in a multicultural environment.
- Must have reliable transportation, valid California driver's license and proof of current insurance.
Applicants should send a resume and cover letter to Ely Sepulveda
Safe Place for Youth was founded in 2011 by a group of dedicated volunteers and Founder/Executive Director Alison Hurst, offering hot food, clothing and socks to homeless youth in Venice Beach from their cars. Since those humble beginnings, we've been driven to give youth opportunities to transform by multiplying our services, building our programming and strengthening our partnerships. With incredible support from Board Members, donors, volunteers and partner organizations, SPY has grown from a 100% volunteer-led organization to a professional staff of 55 employees, whose skill set have strengthened our programs.
In April 2015, we moved into our own building in Venice, giving us the opportunity to expand programs, address youth needs and partner with local speciality service providers. The timing of our expansion is significant. In Los Angeles, there is a real urgency in addressing the issues of homelessness and SPY stays centrally involved in the discussions impacting policy change. The reality is that the numbers of homeless youth have increased to epidemic proportions, which means we must respond to the crisis by continuing to grow our programs and maintaining our leadership role with coalition groups working to end youth homelessness.